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Dent Repair Process

How does paintless dent repair (PDR) work?

Paintless Dent Repair or PDR is preferred by customers because it saves your nice factory paint job.

Paintless Dent Repair is preferred by customers because the dents are pushed out by hand and there isn't any need for paint, chemicals, or cutting the roof off the car.

The headliners and components of all modern vehicles are designed to be removed and installed (called R&I). Dropping the headliner gives the dent tech "access" to the metal of the roof to push the dents out using metal hand tools.

The dent tech carefully reshapes the metal while looking at lights or line-board to restore the appearance of the metal. They will "push" the metal using hand tools on big flat panels with access. But other panels like the rails of the car, or areas where there isn't tool access, require techniques like glue-pulling" or "blending".

When repair is finished, the original factory paint is preserved and the vehicle's full resale/trade-in value is restored.

After dropping off your vehicle 

The shop washes the car and prepares it for the adjuster.

Circling all the damage on the vehicle with special automotive dry erase markers under PDR lights.

On average, it takes the insurance company three days to approve hail damage repairs.

The insurance company's initial estimate is often low. A follow-up inspection (called a supplement) is usually necessary.

Dent repairs take 1-2 days of manual work.

The vehicle is cleaned and vacuumed before being returned to the customer.

The process of getting your vehicle fixed 

File a claim if you haven't already, you will need to file a claim for hail damage. The easiest way to do it is on your mobile phone, using your insurance company's application.

Fill out forms When you make an appointment you will receive a link to our paperwork that you can fill out online.

Using your claim number and vehicle information, filling out this paperwork authorizes us to reach out to your insurance and get the ball rolling.

Do you need to pay anything?

When your insurance company sends you to their recommended shop, you pay your deductible, and that goes straight into the corporation's pockets as profit.

You already pay your insurance premiums and can't control the weather.

So why should you have to pay more for something that isn't even your fault? 

When you come to us, we just agree to fix your vehicle for whatever the insurance pays, and waive your deductible (up to $500). We absorb these expenses to earn your business.

Do I have to use the insurance company’s repair shop?

No; by law, you have the right to choose the repair shop of your choice.

Sometimes insurance companies will tell you that they have to look at your vehicle before you drop it off for repairs. This is NOT required and you can bring your vehicle to us tomorrow. We take over the claim and work with your insurance to get your repairs expedited faster than you could deal with on your own.