#call centre services india

[digitalmarketingpune]

Why are Calling and Chat Support Services Important for Business Growth

Chat support services and call centre services in India have been in the business for many years. Even so, their importance and expansion haven’t stopped. Companies hire a voice call service provider to handle their 100% sales using outbound calling.

The skilled professionals leverage their knowledge and expertise to increase one-on-one engagement with a company’s potential clients and resolve their issues. This helps to build trust. Moreover, a voice call service provider is capable of rapidly increasing your lead conversion.

Various globally known and reliable call centre services offering companies assist firms in achieving their marketing and sales goals through specific comprehensive packages. These companies use their team of consumer behaviour specialists to offer top-class and undisputed chat support services and call centre solutions in the country.  

Companies like SRV Media in Pune offer best-in-class call centre solutions in India. The company is a pioneer in providing telecalling services, chat support services, and similar other services that carve the sales path of a client.

SRV Media leverages the advanced and latest technology for data input and storage of call information. Furthermore, the company also uses best-in-class technologies for recording purposes which are easy to use and browse.

With an immense experience of over ten years in the industry and spread across various locations in the country, SRV Media knows what exactly is expected by a client.  

The steps followed by SRV Media while devising and executing a company’s call and chat services are:      

Understanding the Objective And Goals

Experts at SRV media spend some time learning about the expected lead number, an estimated resource cost, detailed information about the project, and the expected project output.

Conducting extensive research on the client brand and customer expectations

SRV Media’s experienced team of telecalling service providers evaluates, analyses, and thoroughly understands a company’s social media accounts and website to identify the target audience and their exact expectations of the company.

Writers artistically draft the script

Based on the information collected from the research, professional and expert writers curate a decent and perfect script to meet the ultimate objective of customer conversion while being engaging and conversational.  

Initiation of training And Mock Calls/Chats

Once the script is ready, it is sent to the client company for approval. After approval, SRV media starts educating the concerned employees about the script and behaviour using mock calls or chats.

Final Execution And Quality Control

After the end of the training, a set-up is prepared with all the resources offering complete call centre solutions. At the same time, there is consistent monitoring to ensure that clients receive excellent interaction from the company.

[aptechvisaglobalimmigration]

Tourist visa for Australia from India price.

Australia is arguably one of the most popular dream destinations for many travellers here in India. Still, before getting swept away planning beach days in Bondi or safaris of wildlife in the Outback, there is truly an essential first step that involves understanding the cost required to attain an Australian tourist visa. This article describes in detail the important things to know regarding tourist visa fees, additional charges, and factors impacting the overall cost of your Australian adventure. That's why it is necessary to ensure that the budget can be considered for travelling fun and the requirements of a visa all at once.

Understanding the Basic Australia Tourist Visa Fees for Indians 

Well, first things first, you'll want the standard Visitor Visa, which is called Subclass 600. This will permit you to visit for a few months, and here is its cost:

Standard Visa Fee: AUD $195 (approximately INR 10,800)

The base price does have some variation regarding exchange rates, but presently it is approximately 10,800 INR for Indian tourists. The fee covers processing for one tourist visa application.

Additional Fees You Should Consider 

Visa Center Service Charges

If applying via a visa application centre, you will also need to pay service charges. The service fee ranges from INR 1,000-2,000, depending upon the centre and the type of service chosen.

 Consultancy Fees

Visa consultancies charge another fee for professional services, depending on the level of service. Optional, but could be an extra investment to ensure everything works smoothly for your application process.

How Long Does the Visa Last?

Most of the tourist visas issued to travel to Australia are for 3, 6, or 12 months. The period of your visa, in most instances, does not affect the cost, as all these periods are covered by AUD $195. The only additional requirements may include a medical examination for longer stays, which may add to the costs.

Important Tips to Control Visa Costs

Apply Early: Visa fees are not refundable, so give yourself sufficient time not to rush through the process. Early application means less stress about missed flights or delayed trips.

Always have some leeway in your budget for contingencies that may come up in the process, especially for things like biometrics or medical examinations when one intends to stay longer in Australia.

Exchange rates are your friends: Since the fees are in AUD, a great exchange rate could save some bucks; therefore, keep an eye on the best rates to get the most for your INR.

Get Assistance If Need Be: Sometimes the criteria for a Visa become overly complicated, and if the application gets denied, then that just means starting from scratch with extra fees. It would make better sense to consult a visa professional while applying whenever one isn't sure about something.

 

How Aptech Visa Makes Your Tourist Visa Application Process to Australia Quite Smooth

1. Personalized Roadmap: Aptech Visa develops a detailed plan for the visa application that is only tailored to your unique travel requirements and schedule. 2. Lightning-Fast Support: If you have questions or request additional documentation, you will get assistance right away. The less ping-pong there is, the better. 3. Simplified Document Checks: To help you avoid mistakes and unplanned resubmissions, our staff double-checks every document. 4. Priority Scheduling: To save you the trouble of scheduling your appointment, we schedule your biometrics and medical. 5. Real-Time Updates: You will always be informed thanks to proactive updates about the status of your application. 6. Hassle-Free Submission: We will handle the entire submission on your behalf, making sure that everything is provided in compliance with the particular immigration regulations in Australia. 7. Follow Through Post-Submission: Our staff monitors the progress of your application every day to let you know if anything changes or if there are any next steps. 8. Optimize Currency Rate: To reduce the total cost, pay the visa fee at favourable currency rates, which we will let you know about in advance. 9. Hands-Free Checklist: To ensure you are ready for your move and avoid any last-minute surprises, we give you a well-structured checklist. 10. Personalized Visa Consultation: Depending on your travel situation and visa type, you will receive a customized one-on-one consultation. You can focus on the vacation rather than the paperwork by using the previously described methods of organizing to guarantee effectiveness and lower stress.

Now, go enjoy the beautiful beaches, vibrant cities, and the different varieties of Australian wildlife! From the cost of a visa itself to additional expenses, we hope this guide was helpful for you to get an idea about the financial aspect of your adventure. With Aptech Visa guiding you through the process, rest assured that your application will be dealt with care so you can spend more time planning the fun parts of your trip.

Want to get started? Contact Aptech Visa at info@aptechvisa.com   or call 7503832132  to get professional assistance for your Australian Tourist Visa Application. Let us bring you closer to Australia!

For more information, you can refer to  https://www.aptechvisa.com/tourist-visa-australia

[rcslindia]

Choose the best call centre solutions in India to transform your call centre operations. Our customized services are designed to improve your company by facilitating smooth communication, increasing output, and using economical tactics. Put your trust in our experience to streamline your business and dominate your sector. Join forces with us now to witness firsthand the revolutionary potential of outstanding customer service and productivity.

[markalison231]

VoIP Service Providers in India,Internet Service Providers in chennai

Siplink is one of the best solution for VoIP service providers in Chennai, India. We are one stop solution for Call Centre Solutions, Internet Service Providers, VoIP communication,  Broadband Internet Service Providers, internet leased line service, SIP Trunking Service, business VoIP service in chennai. Visit https://www.siplink.in/

[generaltricks32]

Internet Service Providers in chennai, India

Siplink Communications is one of the trustworthy Internet Service Providers in chennai, India, experts in Internet Data Centers, Internet Bandwidth, Managed Hosting, VoIP services, Mail and Messaging Services. We provide various service plans depending on VoIP platform to meet customer specific business needs. Refer https://www.siplink.in/

[bulksmsshop10]

WhatsApp Messages in Bulk with Integration | Bulk SMS Shop

WhatsApp is firmly establishing itself as the leader in text-based communication in our lives. Additionally, it has been used in a professional setting to facilitate smooth communication between clients and potential customers. Why then should you utilize the WhatsApp Business API rather than the application? For large enterprises to send and receive an endless number of messages, WhatsApp has an API. WhatsApp API is merely an interface; to truly streamline messaging, it needs a CRM like Tiger. Various kinds of organizations can access WhatsApp API services from a wide range of external sources. And Warbles is one of them. Marketing campaigns using WhatsApp are effective since they simultaneously reach more customers. He can avoid creating content from scratch for every client by using pre-built templates. He can also connect files, link graphics or photographs to make it look appealing, and do many other things fast and efficiently.

[mariacallous]

On a chilly spring morning in March, British coast guards spotted something unusual around 100 kilometers off the Scottish shoreline: a dark stain, stretching 23 kilometers into the North Atlantic Ocean.

According to an internal analysis prepared by the coast guard’s satellite services and seen by POLITICO, the likely source of that stain was Innova, a tanker roughly the size of the Eiffel Tower that at the time was hauling 1 million barrels of sanctioned oil from Russia on its way to a refinery in India.

Yet the coast guard did little to investigate further, and the tanker — free from any repercussion — continues to trade oil today, helping fill the Kremlin’s war chest more than two years into its full-scale invasion of Ukraine.

The Innova is just one of hundreds in the world’s so-called shadow fleet, a collection of often aging, poorly maintained ships sailing in defiance of Western sanctions — and spreading environmental harm without consequences. 

A joint investigation by POLITICO and the not-for-profit journalism group SourceMaterial found at least nine instances of covert shadow fleet vessels leaving spills in the world’s waters since 2021, using satellite images from the SkyTruth NGO paired with shipping data from market analysis firm Lloyd’s List and commodity platform Kpler.

Swedish Foreign Minister Maria Malmer Stenergard told POLITICO the ships posed a “significant danger” to the marine environment. “The incidents [here] illustrate this.”

It’s a problem that’s only grown worse following Russian President Vladimir Putin’s full-scale invasion of Ukraine. With Moscow under Western sanctions, an increasing number of tankers are ferrying illicit goods — and potential environmental devastation — across the globe. Not only are these vessels creaky and largely unregulated, they’re often uninsured, meaning that in case of a leak, or more serious spill, a government would struggle to hold them accountable. 

POLITICO and SourceMaterial identified discharges everywhere from Thailand to Vietnam to Italy and Mexico, all linked to the shadow fleet. The tankers also passed through busy shipping corridors like the Red Sea and the Panama Canal, meaning any serious accident could rupture international trade routes. 

Experts believe it’s only a matter of time before one of these ships suffers a catastrophe with major environmental — and economic — devastation.

“The oil spills and risk of slicks are horrendous,” said Isaac Levi, Europe-Russia lead and a shadow fleet expert at the Centre for Research on Energy and Clean Air (CREA), a think tank. “Beyond the environmental damage, some of which will be irreversible, it’s a huge impact to coastal states that have to bear the cost of cleaning this up.”

In short: “It’s a ticking time bomb,” Levi said.

[shadowfaxnews]

Shadowfax Expands Reach With Launch Of Distribution Centre In Port Blair

PORT BLAIR: Logistics firm Shadowfax, on Monday, announced the opening of its inaugural hub and distribution center in Port Blair. The company calls it a significant milestone in its journey to reach 100% or almost 20,000 pincodes of India by March’2025.

Abhishek Bansal, Co-founder & Chief Executive Officer at Shadowfax

With the newly established hub in Port Blair, Shadowfax aims to foster inclusivity in its service network, ensuring every corner of the country receives seamless access to its array of offerings. E-commerce enterprises, Small and Medium-sized Enterprises (SMEs), Direct-to-Consumer (D2C) brands, marketplaces, and most importantly the island’s residents can anticipate a comprehensive suite of services, spanning from Reverse Logistics to Express Delivery.

Leveraging strategic partnerships with leading airline companies, Shadowfax plans to deliver speed and efficiency, including assured Next-Day Delivery to the island. It will also provide reverse shipping services, doorstep quality checks, and hand-to-hand exchanges. The island customers can also expect location-based delivery via Shadowfax’s proprietary product SF Maps — an AI-driven mapping system.

Abhishek Bansal, Co-founder & Chief Executive Officer at Shadowfax, said in a statement,” This milestone marks a pivotal moment in Shadowfax’s mission to connect every town and village, in the remotest part of the country, into our network — delivering new age solutions to every customer. Port Blair holds immense importance in India’s landscape, and we are thrilled to bring our unparalleled logistics expertise to its citizens.”

[finance-insights]

The Most Expensive Stock in India:       

A 73,600x increase in just two days

Elcid Investments, the Most Expensive Stock in India: From ₹3 to ₹2,36,250

               A 73,600x increase in just two days

The share price of Elcid Investments started off only at ₹3.21. However, shortly after being relisted on the BSE on October 29, 2024, its share value increased to 225,000 rupees before closing 5% up at 236,250 rupees. Not only did this increase boost the profile of Elcid Investments, but it also made it the highest priced share in India, overtaking MRF Ltd that had its shares trading at 122,576.50 rupees on that day.

What is Elcid Investments and who owns it?

Elcid Investments is an NBFC incorporated with the Reserve Bank of India that is engaged in the business of investing in equities, bonds, mutual funds and other related securities. The business is also parent to two firms, Suptaswar Investments & Trading Company Limited and Murahar Investments & Trading Company Limited. Each of these subsidiaries are also registered with RBI as NBFCs.

75% of the Mumbai based non banking finance company Elcid is owned by the owners of Asian Paints whereas Hydra Trading and 3 A Capital Services owns 9.04% and 3.34% of the company respectively.

Business Overview

Excluding the managing director, only three people remained in the full employment category with the firm. In financial Year 24 which is the year in which Elcid Investments company’s net profits climbed by 139 % to 176 crores rupees.

The balked share capital rose in its sales more than two-folds to 236 crores in the year under review. There were only 200,000 shares issued and outstanding at the end of September 2024, 75 percent of which are promoters. There were 241 traded stocks at the centre(s) BSE on Tuesday against the average volume of 100 days of five shares.

What made the price of shares for Elcid Investments outrun other stocks?

The company's re-list on the BSE on 29 October 2024 raised the stock price which led the shareholders to immense profit. The company's capital now stands at rupees 4725 crores.

There was no delay in the selling of that particular share which was later followed up by a high frequency of buying due to mistakes from shareholders.

In June, the market regulator, Sebi, advised stock exchanges to conduct special call options for a few of the investment holding companies or holdco, whose shares are being offered at an extreme discount to the book value of the stocks.

It also issued a framework allowing some of the holding companies to bid for such price discovery. Holding companies hold interests in other assets including shares of listed companies without running any business activity on their own.

Consequently, the first of such call options developed on October 28 to discover prices and in two sessions, elcid shares increased Rs 236246.47.

What’s more puzzling is the fact that shares of Elcid stock were available at only Rs 3.53 till last week.

The book value of the stock was about Rs 5,84225 as at the end of March 2024, the last week price of Rs 3.53 was that of a Friday, which is the reason for the spike in the price. Even with this sudden spike, the company's book value has already been 2.5 times more than the Tuesday price of 236,250.

On Tuesday, Elcid investments closed shares at Rs 2, 32, 250 each, whereas shares in MRF were at Rs 1, 22, 577.

Another important reason for its high price is due to the ownership of Elcid Investments, which is around 8,500 crores and cited as owning more than 2,83,13,860 equity shares or a 2.95% stake in Asian Paints Ltd.

India’s Most Expensive Stocks

Other than Elcid Investments, there are just 30 companies in India whose shares trade more than Rs10,000 apiece. Some stocks that stand out in this group include MRF, Page Industries, Honeywell Automation India, Shree Cement, 3M India, Abbott India, Nestle India, Bosch,Procter & Gamble Hygiene, and Lakshmi Machine Works. Investors engage with these stocks because they have a trustworthy return on investment and have proven to be sound investments that perform well over the long term.

[fatehbaz]

Oz Rock bands were big in Brazil in the 1990s. Australian surfers know its breaks. [...] [I]n the past decade [2005-2015] Brazil has had the second fastest rate of migration to Australia [...].

Australia’s connection with Brazil began in 1787 with the First Fleet voyage. This was thanks to the port of Rio’s location in the South Atlantic and a centuries-long British-Portuguese alliance – unique among European powers in the Age of Empires. The First Fleet had three layovers on its relatively cautious eight month voyage from Britain: a week in the Spanish colony of Tenerife in the Canary Islands, a month at Rio in the Portuguese colony of Brazil and a month at the Dutch East India Company’s Cape colony in South Africa. Fleet commander Arthur Phillip had not intended to rest and resupply at Rio but sailing conditions made it prudent to do so. And Phillip’s former service in the Portuguese navy ensured a cordial welcome from Rio’s colonial authorities.  

At this time, as Bruno Carvalho writes in Porous City: A Cultural History of Rio de Janeiro (2013), Rio enjoyed rising status within the Portuguese Empire. In 1763 it had been named the new capital of Brazil. In 1808 Portuguese royals fled to Rio to escape Napoleon and remained there at the end of the Napoleonic Wars in 1815. As a consequence, Rio could boast of being the only American city to serve as a centre of European power.

One First Fleet official lamented how little the British knew of Rio. This came to be addressed, as Luciana Martins notes in A Bay to be Dreamed Of: British Visions of Rio de Janeiro (2006), as increasing numbers of British visitors ventured there during the 19th century. Visitors included New South Wales Governor Lachlan Macquarie, and later Charles Darwin – along with thousands of convict and free migrants on board ships calling at the port of Rio.

Writing in Connected Worlds: History in Transnational Perspective (2005), Emma Christopher observed that in Australian history books, travel from Britain to Australia seemed to have been “covered as if in the blink of an eye”.

This inspired her to write of the “watery non-places” of the journey not as voids, but rather as places where much transnational history was lived [...].

[J]ournals by intending Australian colonists such as Macquarie’s wife Elizabeth allow glimpses of colonial Rio through colonial Australian eyes. Elizabeth Macquarie assessed Rio with keen intelligence and, more challengingly – as Jane McDermid has argued in recent research on histories of the British abroad – a callously casual racism.

First Fleet journals tell us that, in 1787, convicts confined to ship at Rio witnessed enslaved West Africans rowing Portuguese fruit sellers around the anchored Fleet transports in decoratively festooned boats.

Convicts overheard and exchanged stories from officials permitted shore leave: stories of the songs of captive West Africans awaiting sale at the port marketplace; of colourful Portuguese Catholic institutions and festivities that were exotic to straight-laced British Protestants. Stories of being forbidden, on pain of death, to venture to hinterland jewel mines. Onshore at Rio, colonial migrants bound for Australia befriended Portuguese colonists, despite the language barrier. They purchased curios. They passed judgement – glowing and harsh – on the people of the Portuguese colony, its natural and built environment, just as Brazilians in turn scrutinised them.

---

Text by: Julie McIntyre. “I Go to Rio: Australia’s forgotten history with Brazil.” The Conversation. 16 September 2015. [Bold emphasis and some paragraph breaks/contractions added by me.]

[rinkwrites]

'Globalisation is a positive force in the world.' - How far do you agree?

(more shitty essays, genuinely not even reading through this, if it says anything truly horrifically factually incorrect lmk)

To properly understand anything you have to go back to its beginning. Globalisation has only existed as a concept since circa. 1980, however people have been trading goods and information since the start of civilisation itself. Some of the first examples of Globalisation on a larger scale came from trading routes for goods like silk and other fabrics, precious metals and stones, weapons and armour, books, and animals. One example of such routes is the silk road which went all over the world. Routes like this have existed for over 1500 years. Globalisation had another boost in the 16th-18th centuries with the ‘discovery’ of the Americas, Australia, and India, and more significantly the start of trades such as the slave trade. However, Globalisation on the scale we talk about nowadays has only been around since around the early 20th century. Despite having only existed on this scale for just over a century Globalisation has already had significant effects, both positive and negative,  on every aspect of human nature.

The positives and negatives are difficult to discuss for two main reasons. Firstly most of the positives also have negative effects and vice versa, the problems are a double-edged sword. Secondly, Globalisation has had such a significant effect and has become so entangled with every part of our lives. Everyone has both benefitted from it and been harmed by it, some to greater extents than others.

Globalization has benefitted businesses by giving them easy access to raw and precious materials in places where they are plentiful and the removal of them will have minimal effects on the climate. It has also however provided them with even cheaper, though much less sustainable alternatives to that. Large corporations often sacrifice the climate in the name of profit, especially as the most negative effects are in countries around the equator and most large corporations have their head offices in more economically developed countries such as Britain and the United States.

Globalization also allows large organizations to take advantage of the lower labour costs and taxes in developing countries, while still benefitting from the technical abilities and experience of more economically developed economies. While these corporations have their head offices in the MEDC’s, having their factories in LEDC’s means they can claim to the governments that they are based there, therefore avoiding the higher tax rates of Europe and America.

Globalisation has also made designing and making new and useful machines much easier, as it is easier to access parts for them. Even everyday items like clothes are made differently due to globalisation. People used to buy a coat, and the wool, thread, buttons, etc. would all have been made within twenty miles of each other. Nowadays, the zips of most jackets are made in a factory in China, waterproofing of cloth is done across several factories in India, and sewing the coat together could be done anywhere.

Globalization has also had a large effect on services. Many businesses located in the United States have outsourced their call centres and other such services to companies in India. ABRDN, a top 100 British investment and trading company has recently offset a large amount of their information technology services to Chandigarh, in India.

Globalization is used most excessively in the car industry. As part of the North American Free Trade Agreement (NAFTA), all U.S. car companies relocated their operations to Mexico, where the cost of labour is significantly lower. This has some positive result’s such as creating more jobs in countries where jobs are needed due to high unemployment rates (though Mexico’s unemployment rate is 2.93%, lower than the US’s 3.6%, or the UK’s 3.7% (1)), which often has a positive effect on the national economy and GDP, and frequently results in a higher standard of living. China and Japan are brilliant examples of countries which have benefited immensely from globalization.

Another example is Vietnam, where globalization has contributed to an increase in the prices for rice, which has lifted many poor rice farmers out of poverty. As the standard of living their increased, more children of poor families left work and attended school, which helps break the cycle of poverty.

The average consumer will also benefit from Globalisation. Globalization decreases the cost of manufacturing as it is easier to get components and outsource work. This means that corporations can offer their products at a significantly lower price to consumers. Consumers have to be careful however, with buying cheap products especially clothes and technology, as the low prices often means that someone along to manufacturing chain is being exploited and paid much less than they should be for their work.

The average cost of goods is a key aspect in the increases in the standard of living. Globalisation also means that consumers have access to a much wider range of goods. In some cases in Northern Hemisphere countries, this may contributes to improved health by allowing people access to a much more balanced and healthy diet; however in others, it is responsible for increases in unhealthy food consumption and diabetes. Globalisation has affected access to both foods which are healthy, and foods which are definitely not, the defining factor here is the consumer themself and their personal choices.

Globalisation has made things much more complex in the developing world, where economies are going through frequent changes. Globalisation has meant that the working conditions at some points in the supply chain are disgusting. For example, the fashion industry corporations have hundreds of factories in areas such as Bangladesh, which employ an estimated four million people, but the average worker at one of these factories earns less in the average month than someone working the median wage in the US, or the UK earns in a day.

Critics of globalisation have suggested that large companies from MEDC’s are using Globalisation to take advantage of LEDC’s by creating employment opportunities for children in poor countries which has led to a dramatic increase in child labour. These companies lure children of poor families away from school, by promising them money to support them and their families. Globalization has created an environment that exploits workers in countries that do not offer sufficient protections from exploitation.

Scientific studies have also suggested that Globalization has contributed to income inequality between the more educated and less educated members of a society. This means that unskilled workers are by decreasing wages, which are under constant pressure from globalization due to corporations always looking for cheaper options.

Regardless of its negatives, globalization is here to stay (though some studies show that the rate of globalisation is flattening out(2)) Socially, globalization has facilitated the exchange of ideas and cultures, contributing to a world view in which people are more open and tolerant of one another, while also causing a lack of concern for human life due to mass corporations searching for cheap labour and off sourcing their work. Overall, Globalisation has had more positive effects than negative ones, but the extent of the negative ones is still too great to simply be ignored.

Bibliography

Positive_and_negative_effects_of_globalization_Nistor_Cornelia-libre.pdf (d1wqtxts1xzle7.cloudfront.net)

Grandpa1-libre.pdf (d1wqtxts1xzle7.cloudfront.net)

Social identity mediates the positive effect of globalization on individual cooperation: Results from international experiments | PLOS ONE

Effects of Economic Globalization (nationalgeographic.org)

Trade and Globalization - Our World in Data

(1)  Unemployment - Office for National Statistics (ons.gov.uk) Unemployment - Unemployment rate - OECD Data

(2) New Globalization Report 2020 - The most important facts in 5 Charts (globaleurope.eu) This is what 500 years of globalization looks like | World Economic Forum (weforum.org)

[helalokithor]

For everyone in India:

1. NATIONAL EMERGENCY NUMBER 112

2. POLICE 100 or 112

3. FIRE 101

4. AMBULANCE 102

5. Disaster Management Services 108

6. Women Helpline 1091

7. Women Helpline - ( Domestic Abuse ) 181

8. Air Ambulance 9540161344

9. Aids Helpline 1097

10. Anti Poison ( New Delhi ) 1066 or 011-1066

11. Disaster Management ( N.D.M.A ) :1078, 01126701728

12. EARTHQUAKE / FLOOD / DISASTER ( N.D.R.F Headquaters ) NDRF HELPLINE NO :011-24363260 9711077372

13. Deputy Commissioner Of Police – Missing Child And Women 1094

14. Railway Enquiry 139

15. Senior Citizen Helpline 14567

16. Medical Helpline in Andhra Pradesh, Gujarat,Uttarakhand,Goa,Tamil Nadu,Rajasthan,Karnataka,Assam,Meghalaya, M.P and U.P - 108

17. Railway Accident Emergency Service 1072

18. Road Accident Emergency Service 1073

19. Road Accident Emergency Service On National Highway For Private Operators 1033

20. ORBO Centre, AIIMS (For Donation Of Organ) Delhi 1060

21. Kisan Call Centre 18001801551

22. Relief Commissioner For Natural Calamities 1070

23. Children In Difficult Situation 1098

24. National Poisions Information Centre - AIIMS NEW DELHI ( 24*7 ) 1800116117 , 011-26593677, 26589391

25. Poision Information Centre ( CMC , Vellore ) 18004251213

26. Tourist Helpline 1363 or 1800111363

27. LPG Leak Helpline 1906

28. KIRAN MENTAL HEALTH Helpline 18005990019

29. CYBER CRIME HELPLINE 155620

30. COVID 19 HELPLINE : 011-23978046 OR 1075

For additional details:-

[kathleenmarymulligan]

A Place to Lay our Heads, and a Long Journey Back to the Beginning

December 21, 2022

I am having trouble keeping track of the days. I keep thinking it’s Sunday today (and it’s Wednesday), I’m a bit astonished that we’ve been in India a week, and the fact that Christmas is four days away is mind-blowing. Anyone who knows me knows I love this holiday- and I’m getting a little misty thinking about not being with family this year. But this was a conscious choice (in order to meet with my students at Khalsa College and give them an “activity”—I’ve been advised NOT to call it an “assignment”--for over their winter break) and I will relish the chance to experience what Christmas is like in the Punjab. There are certainly signs of the holiday: our hotel is advertising that we can “satiate our Christmas cravings with luscious indulgences, handcrafted by our culinarians”—and for a mere 599 INR (about $7.00) we can have a “Jagermeister Bomb” (don’t know what that is—but yuck.) And there’s an old Anglican church near here from British times with a Christmas Eve service and Christmas day service- so we’ll attend one of those. There are artificial trees for sale in local stalls, along with Santa hats and some other silly stuff—and our hotel has some nice jazz versions of Christmas carols playing (the same playlist over and over…but at least it’s pleasant.) We’ll make our own unique Christmas tradition this year. But I’ll miss the Christmas House in Brookfield, MA where my sister-in-law Margo goes all out in their 18th century home.

The big news since last I wrote is that we found a place to live! David and I were all set to commit to an apartment that was darling—and very comfortable—but in a neighborhood I had some concerns about. In the meanwhile, I reached out to people I met when I was here in 2018—desperately seeking a recommendation for a real estate broker who might help us in our search. One of those people was an astonishing young woman named Aashna Sachdeva whom I had connected with in 2018.

Aashna and me in 2018

Aashna wrote to me Monday morning that her father, whose family had experienced Partition, was touched by the subject of my project, and wanted to help. Within an hour we were visiting a property he owns in a great part of town—and invited to make that our home for the next six months. The place is shared during the day by his partner and crew who are working on developing an app for film editing (it feels like we are in an episode of Silicon Valley minus the obnoxious characters)- but we have a spacious area upstairs. It was pretty sparse when we saw it, but Aashna’s mom Jasmina met me there the next day and made a list of things she could loan us for our stay: a couch, a table, a small frig, some rugs, etc. The generosity of this couple- who were complete strangers to us a week ago-is overwhelming. We move in on Friday- and we’re planning to treat ourselves to a little shopping spree at Home Centre and Fabindia (the temple of my familiar) to make the place feel homey.

This city is fascinating… and intense. Having an oasis of peace will be crucial.

Our new place:

Today, David and I headed to the old city with the plan of visiting the Golden Temple.

On our way

But when we got there, it was teeming with pilgrims, worshippers, and tourists—and we thought it wise to return early one morning or after dark—the times recommended by many. After stopping in at The Partition Museum (the place I visited in 2018 that prompted the whole idea for this Fulbright project),

Outside of the Partition Museum, housed in the old town hall

we made our way to the Jallianwala Bagh Memorial. If you don’t know or have forgotten: on April 13, 1919, a group of soldiers commanded by British Brigadier General R.E.H. Dyer entered an enclosed courtyard where a large group of peaceful protesters (men, women, and children) were gathered. He ordered the soldiers (sadly, all Indians serving in the British army) to fire into the crowd. No warning was made to disperse (such gatherings were forbidden)—they just fired –1650 rounds—and killed approximately 1500 men, women, and children. 120 of them jumped into the well in the courtyard to escape the bullets—and all drowned. I’m giving the barest of facts here. But see the scene the scene from “Gandhi” on YouTube below for a pretty accurate (and harrowing) seven-minute depiction (if, perhaps, a little kind to the panel that questioned Dyer later.) You'll see the Town Hall that now houses the Partition Museum in the clip. The space is now a memorial park to the victims and very well done, although the cheery music piped in makes for a bizarre counterpoint to the weight of what took place there.

Jallianwala Bagh

We were tired after that- and ready to head back to the hotel for a rest. That was not as simple as anticipated. We got ourselves lost in the warren of narrow streets that make up the old city- and my Fitbit knock-off alerted me that I had reached 10,000 steps long before we made it to a main road where we could call an Uber. And that was right back where we’d started. We had walked in a huge, confusing circle—past countless tiny shops, tea stalls and rickshaw drivers all offering to take us where we were going (but none knowing where our hotel was.) Although I had some nervousness that we might get robbed (pick pocketing and other theft are a big problem here)- we both sort of enjoyed the journey. The weather was cool and not unpleasant. There were lots of interesting things to see.

And we knew eventually we’d have to come to something familiar, which we did. It did feel incredibly good to finally climbed into an Uber and sit back as our driver made his way through unimaginable traffic to finally deposit us at our hotel (how does anyone drive in this city?) The Uber cost: 140 INR (about $1.75.) We tipped him more than the ride cost: that price might have been acceptable (for here) if it had been a clear shot—but that poor driver made no money on that ride.

Off to sleep- with the hopes that tonight I don’t wake up at my new time of 1 AM to lie and obsess for an hour before falling back to sleep.

Oh! My funny story of the day: mid-morning I went down to the lobby to ask about extending our stay by one night (the house isn’t quite ready for us.) There was a woman in the lobby impatiently asking for something from the staff. She had on her flannel plaid pajamas and slippers, was holding a cup of chai in each hand, and coughing non-stop. No mask. Not even an attempt to cover her mouth. She then went over to the elevator to head back to her room. I decided to take the stairs. This is a four-star hotel, folks.

And for a little laugh:

Until the next…

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