#bc the two dogs added were puppies that could fit in the small cages that the sed/rev dog couldnt fit into | Explore Tumblr posts and blogs

candlewitches · 13 hours ago

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okay i love my job but they have *got* to stop overbooking the high volume spay/neuter and then sending us emails saying we're not giving each patient enough attention/that we're rushing things/we need to be mindful of pickup times

like. when u book 8 dogs (incl 3 large females!) and 22 cats for 4 techs/VAs and 2 surgeons, or 26 cats for 3 techs/vas and a single surgeon, either we have to rush things or pickup time is going to be pushed back

also i need the hospital manager to stop going "how can i help:)" when medical is behind because she/admin booked 2 sed/rev drop offs for techs (on top of the regular appts + tech appts) and booked a euth first thing in the morning (and a second right after lunch), meaning we're behind from the get go

like ma'am u could help by not overbooking + not booking euths at the worst possible times. book them *before* lunch and as the final appointment, so people saying goodbye to their pets dont feel rushed!!

#if the clinic is consistently running behind schedule that means u are overbooking #the day with 8 dogs really pissed me off #bc 1. they did not need to fill the extra female cat spots with dogs. 6 dogs (incl 3 females over 20lg) +22ish cats is plenty already #and 2. they also booked a sed/rev for a large dog knowing that the dog room wouldnt have space even if the extra 2 dogs werent added #bc the two dogs added were puppies that could fit in the small cages that the sed/rev dog couldnt fit into #and then the manager tried to go 'oh im sure you guys arent that behind :)' when we asked for late pickup #like why do u get annoyed when we dont have animals ready and owners have to wait but then dont let us tell owners to do late pickup #people are a lot less mad if we call at 1 to say 'hey pickup is pushed back to 5' than when they show up at 4 and have to wait til 5 anyway

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