#avixa

[trainsinthedistanceatnight]

Who the fuck even writes some of these test questions? I think I would be so good at writing manuals or test questions. Or test questions to go along with study material I wrote.

[dsp-consultants]

Audio Video Consultancy: Elevating Communication and Connection in Saudi Arabia

In today's fast-paced world, audio-video (AV) systems are an essential component of various facilities, enabling seamless communication and improving the overall user experience. From corporate settings to entertainment venues, AV solutions enhance how people interact, share information, and stay connected. Whether it's a conference room, auditorium, sports arena, or meeting space, effective AV designs are crucial to creating environments that foster communication, collaboration, and engagement.

At DSP Consultants, we specialize in providing audio video consultancy services across Saudi Arabia, bringing cutting-edge AV designs that are both functional and cost-effective. Our team of AVIXA-certified experts is dedicated to delivering bespoke solutions that meet the unique needs of each project. We understand the growing demand for high-quality, customized AV systems that support a variety of spaces and purposes, and we are committed to crafting innovative designs that ensure the highest standards of performance.

The Importance of Audio Video Consultancy

The demand for AV consultancy services continues to rise as businesses, educational institutions, and entertainment venues realize the importance of having reliable and high-quality audio-video solutions. Whether for internal communications, presentations, entertainment, or security, AV systems serve as the backbone of modern facilities, ensuring that sound and visuals are delivered clearly and effectively.

Key Areas Requiring AV Consultancy:

Conference Rooms: For successful business meetings, high-quality video conferencing and clear audio solutions are a must. AV consultants design systems that enable effortless communication, making sure all participants can hear and see each other without interruption.

Intercom and Building Announcement Systems: In large facilities, having an efficient intercom and announcement system ensures clear communication for safety, alerts, and general information. AV experts design systems that integrate seamlessly with building infrastructure.

Auditoriums and Sports Arenas: Large venues require sophisticated AV solutions to manage sound clarity and visual presentations for large audiences. Tailored AV designs optimize acoustics and video projection, ensuring that every seat in the house has the best viewing and listening experience.

Meeting Rooms and Clubs: Whether it’s for intimate meetings or social gatherings, AV systems in these spaces need to be flexible and intuitive. Our consultancy services focus on creating adaptable systems that enhance the atmosphere, ensuring easy operation and high-quality audio-visual experiences.

Tailored Audio Video Designs for Every Need

At DSP Consultants, we pride ourselves on our ability to create audio video solutions that are not only functional but also perfectly suited to the specific requirements of each client. We take into account the type of space, its intended use, and the client’s budget to design systems that provide exceptional performance. Our AVIXA-certified consultants leverage their expertise to recommend the best technologies for each project, ensuring that every system is easy to use, reliable, and future-proof.

Immersive Previews: Visualizing Your AV Design

One of the standout features of our consultancy services is our use of 3D previews and immersive virtual reality (VR) experiences. Before implementing an AV design, we offer clients a chance to visualize the end result through interactive VR simulations. This approach provides a clearer understanding of how the final system will look and function, helping to eliminate any uncertainties before the installation phase begins.

These previews also help in fine-tuning designs and ensuring that the AV systems are fully aligned with the space’s acoustics, lighting, and aesthetic needs. Our VR simulations offer clients the confidence that their AV system will meet their expectations and perform as required once installed.

Why Choose DSP Consultants for Your Audio Video Consultancy Needs?

Expertise: Our team is composed of certified AV experts with years of experience in designing and implementing audio-video systems across various industries. We stay ahead of trends, integrating the latest technologies and best practices into our solutions.

Tailored Solutions: We understand that every project is unique. That’s why we take a personalized approach to ensure that every design we create aligns with the specific needs of the space and client.

Cutting-Edge Technology: We use advanced tools like 3D modeling and VR to provide clients with an immersive experience of their AV systems before installation, ensuring they get the best possible result.

Cost-Effective Designs: We focus on delivering high-quality, budget-friendly solutions, making sure you get the best value for your investment.

Conclusion

As the demand for effective communication and multimedia solutions continues to grow, audio video consultancy has become a critical aspect of modern design. DSP Consultants in Saudi Arabia is committed to providing exceptional AV consultancy services, designing systems that meet the evolving needs of various industries. With our expertise, cutting-edge technology, and focus on tailored solutions, we ensure that your space is equipped with the best AV systems that elevate communication and enhance user experience.

Let DSP Consultants guide your next project to success with our innovative, professional AV design solutions. Reach out today to begin creating spaces where communication and connection thrive. Please contact us for your inquiries on info@dsp-consultants.com.

[arjun7643]

Jatan Shah-imdb.com

Jatan joined QSC in 2010 as CFO, with over a decade of experience in strategic operations, product development, finance, and strategy. In 2012, he was promoted to Executive Vice President, COO and CTO. Since then, Jatan has taken on increasing responsibilities, successfully building new teams and capabilities while adding scale and driving success across the organization. In 2021, he assumed his present role as President and COO. Jatan serves as an AVIXA board member working with AVIXA executives, member organizations, industry partners and creative professionals to help shape the association's vision and expand the AV industry. Prior to QSC, Jatan worked at McKinsey & Company, a global management consulting firm, where he was Senior Engagement Manager, and Carrier Corporation, a provider of HVAC systems. In 2011 he received the Orange County Business Journal's CFO of the Year Award. Jatan holds multiple graduate degrees in Finance, Industrial and Operations Engineering, Applied Behavioral Analysis with an emphasis in autism, and a BE in Mechanical Engineering. Jatan's interests include technology, music, business transformation and special education.

[allwave]

Mastering AV Standards: Key Considerations for Global Audiovisual Projects

Introduction

Audiovisual projects that span across different countries and cultures present unique challenges that require careful planning and understanding of international standards. Whether it’s for designing, supplying, installing, maintaining or management, AVIXA standards ensure consistency and quality in all aspects of audio and video outputs.

This article explores essential considerations and best practices to help you navigate the complexities of AV standards for global projects.

Understanding the Importance of AV Standards in Global Projects

AV standards play a pivotal role in the successful execution of audiovisual projects. They serve as benchmarks for quality, ensuring consistent and reliable audio and video performance across different regions and technologies.

International Standards and Protocols

Various international bodies set AV standards, each catering to different aspects of audiovisual technology. Familiarizing yourself with these standards is the first step toward ensuring your project can successfully cross international borders.

Compliance with Local and Regional Regulations

Beyond international standards, local and regional regulations can impact AV project implementation. Understanding these requirements is essential for smooth operations and legal compliance.

Planning and Preparation for AV Projects

The success of any global AV project starts with meticulous planning and preparation, keeping in mind the end goal of meeting and exceeding the set AV standards.

Assessing Project Scope and Requirements

Before diving into the technical details, assess the scope and requirements of the project. This evaluation will guide the standards and protocols you’ll need to consider.

Strategic Planning for International Collaboration

When projects span multiple countries, strategic planning becomes crucial. It involves coordinating with local teams, understanding regional nuances, and ensuring all stakeholders are on the same page regarding AV standards.

Technical Considerations in Audiovisual technology Standards

Delving deeper into the technical aspects, several key considerations must be addressed to align with AV standards globally.

Choosing the Right Technology and Equipment

Selecting appropriate technology and equipment that comply with international AV standards is critical. This choice affects not only the project’s execution but also its future maintenance and scalability.

Integration Challenges and Solutions

Integrating diverse technologies across different regions can pose significant challenges. Address these by adopting flexible solutions that can be tailored to various standards and requirements.

Quality Assurance in AV Projects

Quality assurance is non-negotiable in global AV projects. It encompasses everything from initial design to the final output, ensuring that all aspects of the project align with the desired AV standards.

Implementing Standardization in Quality Control

Standardization in quality control helps in maintaining consistency across all project outputs. This is where understanding and applying AV standards becomes crucial.

Testing and Certification

Regular testing and obtaining necessary certifications according to AV standards are critical steps to validate the quality and compliance of the project.

Training and Development

For a project to adhere to AV standards, all team members must understand and implement these standards correctly. Training and development become key components.

Developing Skills Across Global Teams

Ensure that teams across different regions have uniform skills and knowledge related to AV standards. This involves structured training programs and regular updates on standards changes.

Leveraging Expertise for Enhanced Compliance

Leveraging expertise from professionals well-versed in AV standards can significantly enhance compliance and project success.

Case Studies: Success Stories and Lessons Learned

Exploring case studies of successful global AV projects can provide valuable insights and practical lessons in applying AV standards effectively.

Analyzing Successful Projects

Discuss specific examples of successful projects to identify what worked and how AV standards played a role in their success.

Learning from Challenges Encountered

It’s also beneficial to examine projects that faced challenges to understand how they were overcome and how similar issues can be avoided in future projects.

Conclusion

Mastering AV standards is critical for the success of global audiovisual projects. By understanding and implementing these standards, you can ensure high-quality outcomes that meet both international and local expectations. With careful planning, technical knowledge, and quality assurance, your projects can achieve global success.

[exhibitorsdata12]

InfoComm Las Vegas Exhibitor List 2024

InfoComm is an annual trade show and conference focused on the audiovisual (AV) and information communication technology (ICT) industries. Organized by AVIXA (Audiovisual and Integrated Experience Association), formerly known as InfoComm International, the event is a key platform for showcasing advancements in AV and ICT.

[bestpctips]

Pro AV and home cinema collide

Celebrating its 20th anniversary this year, ISE is the show where AV gets very serious indeed. Steve May reports from a bustling Barcelona INTEGRATED SYSTEMS EUROPE, or ISE, celebrated its 20th anniversary in style this year, at its (relatively) new home of the Fira de Barcelona Gran Via. The exhibition, co-managed by the AVIXA and CEDIA trade bodies and offering a mix of professional AV,…

[avtechnologysworld]

AV Design for Different Environments: Applying AVIXA Standards in Various Settings

The quality and functionality of audiovisual systems can vary greatly depending on the environment they are designed for. To ensure AV systems meet the needs of different settings, the Audiovisual and Integrated Experience Association (AVIXA) publishes standards and best practices guides. One such standard is the Standard Guide for Audio visual Systems Design which provides guidelines for designing, installing and testing AV solutions across multiple venue types. This blog post will explore how the AVIXA standards can be applied when designing AV systems for corporate, education, healthcare and house of worship environments.

Corporate AV Design

The corporate environment presents unique challenges for AV designers due to its fast-paced nature and need to support both internal and external collaboration. When designing AV for corporate boardrooms, conference rooms and open office spaces, some key aspects of the AVIXA standards to consider include:

Supporting multiple simultaneous uses of the same space. Corporate rooms are often used for different types of meetings throughout the day requiring easy and quick system setup changes.

Enabling remote and hybrid meetings. AV systems need integrated videoconferencing capabilities and wireless presentation options to facilitate virtual participation.

Providing flexible audio solutions. Microphones, speakers and audio processing need to address variances in room size, furniture layouts and meeting types from small private calls to large presentations.

Incorporating user-friendly control. Intuitive and centrally managed control solutions are important for ease of operation by untrained users across different rooms.

Accounting for ambient noise levels. Noisy office environments necessitate acoustic treatments and audio pickup arrangements that factor in peripheral noise.

By applying the relevant guidelines from the "Standard Guide for Audiovisual Systems Design", corporate AV can be seamlessly integrated to meet the fluid, tech-savvy needs of modern business.

Education AV Design

When designing AV for classrooms, lecture halls, auditoriums and other learning environments, education poses unique considerations compared to other sectors. Key aspects of AVIXA standards applicable to education include:

Supporting a variety of teaching styles. Rooms need to enable everything from traditional lectures to small group work requiring an adaptable layout.

Facilitating collaborative and interactive learning. AV should incorporate technologies like interactive whiteboards, student response systems and wireless presentation that foster engagement and participation.

Accounting for acoustics of large rooms. Larger classrooms pose challenges in ensuring even audio coverage and intelligibility requiring acoustic modeling and treatment.

Enabling distance and blended learning. Streaming and recording capabilities allow students to participate remotely or access lessons asynchronously.

Prioritizing usability. Systems must be simple for teachers to operate with minimal training impacting lesson flow as little as possible.

Considering long-term technology upgrades. Education AV undergoes frequent refreshes requiring future-proofing and flexibility in the core system design.

Adhering to relevant sections of the "Standard Guide for Audiovisual Systems Design" ensures education AV optimizes the learning experience both in-person and remotely.

Healthcare AV Design

Within clinical settings, safety, privacy and reliable functionality take priority over other concerns when implementing AV. Key standards to reference include:

Utilizing secure, HIPAA compliant audio and video technologies. All healthcare AV must protect private health information from unauthorized access.

Designing for infection control. All equipment and interfaces should be easily sanitized as viruses can spread through shared surfaces.

Optimizing for ambient noise in treatment areas. Medical environments like operating rooms demand high-fidelity audio that rises above background chatter and equipment noise.

Supporting telehealth and virtual consultations. Trends indicate growing remote healthcare dependence requiring robust, user-friendly virtual meeting capabilities.

Prioritizing reliability over advanced features. Failure is not an option as lives may depend on AV systems performing consistently with minimal downtime.

Accommodating mobile devices. Bring-your-own practices require easily integrated BYOD wireless streaming and control capabilities.

Adhering to applicable sections of the "Standard Guide for Audiovisual Systems Design" ensures healthcare AV solutions minimize risk while facilitating patient-provider interactions.

House of Worship AV Design

When designing audiovisual systems for religious congregations, adapting the spiritual mission and values of the organization must be a top consideration. Relevant AVIXA guidelines include:

Accounting for acoustics of sanctuaries which can pose unique reverberation challenges requiring specialized placement of speakers, microphones and processing.

Enabling remote access to services and content for those unable to attend in-person, increasingly important post-pandemic.

Prioritizing intuitive, usable systems that don't distract from the sense of sacred space or core religious functions like sermons, songs and prayers.

Supporting livestreaming capabilities for wider reach during services but also options to securely record, store and access content online as needed.

Accommodating simultaneous translations if applicable through integrated translation systems.

Future proofing with flexible expansion ability as congregations and facility needs change over time.

Adherence to sections covering acoustics, remote participation and usability in the "Standard Guide for Audiovisual Systems Design" helps house of worship AV effectively serve their spiritual purpose.

Conclusion

Applying relevant guidelines from standards like the "Standard Guide for Audiovisual Systems Design" published by AVIXA ensures quality audiovisual solutions tailored to the unique needs of different environments from corporate to education, healthcare and houses of worship. Adhering to best practices benefits users, integrators and AV equipment alike by promoting functionality, reliability and experience over the lifetime of a system. Proper application of standards leads to AV designs that positively impact key activities in their respective settings.

[dfwnews]

InfoComm 2023 Preview Kiosk Association

DENVER, Colo., June 9, 2023 (PRESSRELEASE.CC NEWSWIRE) — From the Kiosk Manufacturer Association (KMA) – big show in Orlando is InfoComm 2023. The Sixteen-Nine mixer is “very” sold out though they (AVIXA) are still taking sponsors. We are an official media partner (with free passes $300 value). Image Caption: Voice Enabled Ordering. Members At The Show: 22Miles – 809 10×10 LG Business – 1642…

[seo411]

Three Reasons to Work with a Certified Integrator for Your AV Projects

If your organization is considering AV solutions, what's also worth considering is who will implement those solutions. Although AV technology is designed to be simple on the user's end, it's anything but for installers and designers. For this reason, most companies and schools trust their AV project to a certified integrator. Certified AV integrators are industry veterans, capable of matching a client's needs to the most effective AV solutions available. Certification is important for AV companies, and when looking for AV integration services, you'll want a certified team. There are several reasons for this, but we've included the three most important. Reason One: Certified AV Integrators are Experts in AV Solution Design and Installation The AV integration process consists of several steps and involves much more than just installation. AV solutions are complex, with many technologies working together to create a seamless audio and visual experience. It's impossible to craft that experience without extensive planning and design processes in place. While AV technicians attain certification, they learn what planning and design best practices look like, and how to implement them for clients. For example, this is the curriculum on AVIXA's Certified Technology Specialist (CTS) exam: - Creating AV solutions - Creating an optimal AV solution starts with understanding the client's needs and how to solve them with AV. That's why, during CTS certification, the technician learns how to run a needs analysis meeting and perform an initial site survey. This provides technicians the starting knowledge they need for a project - knowledge like the quality of the building's lighting and acoustics, as well as its layout and seating arrangement. Once this information is gathered, the technician designs the solution. This includes selecting the right technologies for the job, determining placement locations, and establishing connectivity between all AV system elements. - Implementing AV solutions - Once the project is designed, it needs to be implemented. CTS students therefore learn how to properly position and mount hardware, run all necessary cables, and account for any facility-related obstacles along the way. During certification, technicians also learn how to operate various AV solutions and configure them to the client's specifications. - Servicing AV solutions - CTS certification also focuses on post-installation maintenance and support. So, CTS students learn how to solve a variety of technical problems using logical, efficient troubleshooting. During certification, students will also learn how to do this during a live event, when speed is critical. AVIXA (Audiovisual and Integrated Experience Association) is the leading trade association for the AV industry, and its CTS certification track is one of the most popular, as a result. That means if you're working with a certified AV firm, you're working with people educated in every part of the integration process. What does this extra education and experience mean? More consistent and more efficient integration processes. Reason Two: Certified Integrators Have Unmatched AV Product Knowledge In addition to their process knowledge, certified integrators are also experts in AV hardware and equipment. In fact, many AV technicians are certified in certain AV brands or technologies, giving them an edge during product selection, installation, configuration, and maintenance. Vendor specialists are extremely useful if your organization prefers a certain AV brand. For example, if your business prefers any of the following vendors, know that there are AV integrators certified in these vendors’ products: - Crestron - Poly - Extron - AMX - Cisco - Shure - Biamp - Planar When technicians attain vendor-specific certifications they're learning everything about the company's ecosystem. That includes learning about the vendor's solutions and how those solutions can meet a client's AV needs. Vendor-certified technicians are also the people to turn to for in-depth product knowledge and training. Given their value to an AV team, integrators typically staff multiple vendor-certified technicians so they can offer a wider range of solutions. Reason Three: A Certified AV Integrator Can Support Your Long-term Technology Needs Certified AV integrators are motivated to support long-lasting relationships and collaboration between integrator and client. This starts by applying best practices (technically and ethically) to every integration project. And it doesn't end when the hardware is installed. Following integration, certified AV firms can provide ongoing maintenance and technical support to their clients. With a maintenance agreement in place, a certified integrator becomes the organization's go-to option for technical support. A maintenance agreement also establishes a schedule for preventative maintenance, which is critical for maintaining system uptime. Additional training and help with AV equipment-related logistics (warranties and shipping) are also standard additions to an AV maintenance contract. It's difficult for companies to dedicate in-house staff to AV system maintenance and working with a certified integrator means your organization won't have to. In this way, a certified integrator is a technology partner for their client - a technology partner that your company can call on when it's time to make additions or changes to your existing AV solutions. If there's an AV product out there that could serve your needs better, a certified integrator will help you identify and integrate it faster. Certified Integrators are the Leaders in AV Technology and Solutions AV integration has always been a complex process because it's complex work pushing the frontiers of audio and video. AV integration has become more complicated in recent years, though, as there are more solutions available than ever before. It's a challenge to remain on top of the industry's offerings and practices, but AV technicians manage it by attaining (and maintaining) certification. Your organization can leverage this expertise for your own AV projects, ensuring a more efficient and more effective solution. Read the full article

[gigslist]

InfoComm Audiovisual Trade Show

InfoComm to see new products, find the most AV training offered anywhere, and grow your professional network. (And have a great time doing it!)

Pavilions specific for Audio, Digital Signage, Events and Entertainment and Conferencing and Collaboration - plus all the big brands you expect at InfoComm - you'll find the tech that accelerates productivity and creates unforgettable in-person experiences.

Over 100 hours of workshops, seminars, Manufacturers Training, three-day courses and free sessions on the Technology Innovation Stage.

Like most AV professionals, you're juggling multiple systems in a diverse range of environments. Whether that's wayfinding on campus and projection in the lecture hall, or digital menu boards combined with a killer sound system, InfoComm has a broad range of all the products AV pros need.

Meet like-minded AV professionals and catch up with colleagues. We have special events for live events pros, higher ed tech managers, and the ever-popular AVIXA Women's Council Breakfast and Digital Signage Reception. There are plenty of ways to find your crew at InfoComm.

Produced by AVIXA, The Audiovisual and Integrated Experience Associatio

[reveal-the-news]

Can Pro AV Industry Sales Maintain Record Numbers as U.S. Economy Slows Down?

Can Pro AV Industry Sales Maintain Record Numbers as U.S. Economy Slows Down?

Not every industry is blessed with a recovery in 2022. For the pro AV industry, though, it seems to have benefited well this year with market size and a larger trend in B2B sales. According to AVIXA’s latest Pro AV Index report, the Pro AV industry’s sales organization sales index averaged about 65.1 as of October 2022; This is up .7 points from September and the same YoY. Less than half of the…

[ooccoo]

You're assuming that you'd use a PA system to do this. We have one viewer (Mr. Yankovic) who needs to hear the audio, so our coverage area is actually quite small. You could set up a system where Mr. Yankovic's television is fed by a video system on site, and the audio is streamed via IP or RF to a receiving device at his location, where it can then be reproduced with loudspeakers, headphones, IEMs, whatever. This has the added benefit of not requiring a large delay (of about 10 seconds) for the video to sync with the audio. Similar systems are employed in assistive listening devices and silent discos. This has the added benefit of not accumulating fines from the AHJ for noise pollution

P.S. refer to this standard for calculations as to display size in relation to image discernibility. TL;DR, the smallest discernible element (i.e., text) would have to be 50% the image height for a 30x40m screen at 3000m away. So you could technically watch the simpsons, but it wouldn't be a very good experience

This might come as a shock to everyone, but this plan might not be practical.

Problem: The eponymous appliance of "Frank's 2000 Inch TV" by "Weird Al" Yankovic has a rectangular screen which is 40 meters wide and 30 meters tall. Assuming for the sake of argument that Weird Al is a human being of typical visual acuity, and making reasonable assumptions about the average length of a city block, show whether Al's lyrical assertion that he can "watch The Simpsons from thirty blocks away" is credible.

Bonus: Assuming for simplicity that Frank's TV's "ninety thousand watts of Dolby sound" represents a single speaker of the stated wattage, could Al also hear the dialogue?

[jcmarchi]

The AV-over-IP Revolution is Happening NOW! - Videoguys

New Post has been published on https://thedigitalinsider.com/the-av-over-ip-revolution-is-happening-now-videoguys/

The AV-over-IP Revolution is Happening NOW! - Videoguys

Explore the dynamic world of AV-over-IP (AVoIP) technology in this insightful blog post by Dan Ferrisi. Discover the driving forces behind the surge in AVoIP adoption within the audiovisual integration landscape and gain valuable insights into market trends and expert perspectives.

Market Penetration of AVoIP: Delve into exclusive data from Commercial Integrator’s research study as we uncover the market penetration of AVoIP solutions. Learn about the varying utilization rates among integrators and the factors influencing AVoIP adoption. Explore the pivotal role of AV/IT convergence in shaping industry dynamics.

Expert Perspectives: Benefit from the wisdom of industry leaders as we present thought-provoking insights from technology experts like Sean Wargo of AVIXA and Marty Fornelli of Diversified. Gain valuable perspectives on AVoIP’s current landscape and future trajectory from these seasoned professionals.

Powering AVoIP’s Ascent: Explore the driving forces behind AVoIP’s relentless ascent, from pioneering integrators to innovative hardware manufacturers. Learn how these key players are shaping the future of AVoIP technology.

Vertical Markets and Applications: Discover the versatility of AVoIP technology across diverse verticals and applications, from corporate environments to educational institutions. Explore compelling use cases where AVoIP solutions offer unparalleled advantages.

Benefits of AVoIP: Uncover the myriad benefits of embracing AVoIP technology, including streamlined cabling infrastructure, enhanced efficiency, and scalability. Learn how AVoIP solutions revolutionize audiovisual systems while delivering cost-effective and future-proof solutions.

Current Concerns and Future Outlook: Address lingering concerns surrounding network security, skillset requirements, and the proliferation of AVoIP standards and protocols. Gain insights into the challenges and opportunities shaping the future of AVoIP technology.

Join Dan Ferrisi on a journey through the AV-over-IP revolution and envision the future of audiovisual integration. With expert insights and market analysis, discover the transformative potential of AVoIP technology and its impact on the digital collaboration landscape.

Read the full article by Dan Ferrisi for Commercial Integrator HERE

[allwave]

Exploring the Importance of Excellent Technical Support

Introduction: Exploring the Importance of Excellent Technical Support

In today’s fast-evolving corporate environment, seamless audiovisual (AV) systems are not just beneficial—they are essential. However, the complexity of modern AV solutions demands more than just installation; it requires ongoing, proficient technical support to ensure optimal performance and longevity.

A report came out  from an industry magazine called System Contractor News that showed that within the commercial integration business (Audio, Video and Collaboration), integrators by a vote of almost 3:1 valued quality technical support over any other vendor provided service. In short what the numbers showed was that as value added resellers, we are more interested in great service than low prices or specialized logistics support.

While our industry, similarly to many other industries says we are more interested in service than price, we often find ourselves in a tough predicament of trying to have both. In fact, with our interests always being in serving our customers, we often lump quality into the same conversation meaning we are trying to drive the lowest price, best service and highest quality products into every job we do. When you really think about it, this starts to sound like “Mission Impossible,” as most companies know that when you go for all three you are almost always going to come up short with one.

Putting Value In Technical Capabilities.

For customers making sizable investments in their technology spaces often price is put at the top of the list when choosing a vendor.

Generally this has to do with a perception that all the potential suppliers are the same, so why not just select on price. However, this may be a mistake because in the world of integration not all players are the same and perhaps one of the great differences is in the technical support we provide.

When we started off this article we talked about how integrators weigh the importance of tech support. Basically going up the food chain we want our manufacturer and distributor partners to help us when product issues creep up (and they do). Downstream we recognize our customers expect the same from us. When a room system or device has a problem you are looking to us to provide fast and productive support.

The Critical Role of Technical Support

Technical support goes beyond troubleshooting; it involves understanding the client’s unique needs and ensuring their AV systems enhance rather than hinder their operations. A study by AVIXA highlights that organizations with access to responsive and knowledgeable technical support report higher satisfaction and reduced downtime, directly impacting productivity and the bottom line.

Case Studies of Success

Consider the experiences of leading firms featured on platforms like Inavate and SCN 50, where technical support has transformed potential AV disasters into triumphs of technology. These case studies not only illustrate the capabilities of expert support teams but also demonstrate how they are instrumental in maintaining the integrity and functionality of complex AV setups.

Forward-Thinking Strategies

The future of AV is here with technologies like AI integration and automated diagnostics, further underscoring the importance of sophisticated technical support. As AV systems become increasingly integrated with IT infrastructure, the expertise of tech support becomes more crucial in navigating these integrations smoothly and effectively.

Conclusion

Investing in high-quality technical support is not just about fixing problems—it’s about preventing them. By choosing AV solutions backed by excellent support, businesses ensure they are equipped to handle anything the future holds, making it an invaluable component of any AV strategy.

Have a look at our page as well to know more about video collaboration- https://www.allwaveav.com/about-us/

[tdalbright-blog]

David Labuskes Kicks Off Learn Fom Home Virtual Summit Shifting Lines & Blurring Boundaries The beginning of AVNation's Learn From Home Virtual Summit for the commercial side of the AV industry starts with AVIXA's CEO David Labuskes. Labuskes discusses the recent challenges that have come from working from home, and focusing on the exceptional experience for the consumer.

[david-brodosi]

The Technology Manager's Guide to Classroom Technology This eBook explores the ways audiovisual technology is shaping the process of teaching and learning in higher education. From an examination of the latest pedagogical methods like active learning, to an update on some of the top interactive collaboration platforms on the market, to a selection of illuminating case studies, this guide offers a lesson on how institutions are upping their tech game to recruit and retain the digitally savvy students of Generation Z. #collegesanduniversities #highered #campus #student #edtech #brodosi #spacedesign #davidbrodosi  #classroom  #education  #avixa  #flexspace  #av  #activelearning  #teachingandlearning  #highereducation

David Brodosi #highered #highereducation #STEM #brodosi #davidbrodosi

David Brodosi #brodosi #bayboro #university #sunset #photography #nature #outdoors #stpete #family #Epcot #disney #flowers

David Brodosi is an experienced team leader with a demonstrated history of success in the higher education industry. Skilled employer Relations, Nonprofit Organizations, Career Development, Coaching, Conflict Resolution, and instructional design. David Brodosi provides guidance on tech strategies and trends for state-of-the-art classrooms, course development, and faculty design support services. Mr Brodosi is recognized as a thought leader regarding the intersection of AV/IT, collaboration technology that supports his organization’s mission to deliver world-class research and tech solutions for higher education institutions.