#SouthLake Regional Health Centre

[petnews2day]

Newmarket is Lovin' McHappy Day today to support charities

New Post has been published on https://petn.ws/w9qGW

Newmarket is Lovin' McHappy Day today to support charities

Town councillors, police officers, and firefighters volunteer at Newmarket McDonald’s locations for Ronald McDonald House Charities and Southlake Regional Health Centre York Regional Police officers, Central York Fire Services personnel, and Town of Newmarket councillors were among many volunteers who took time out of their day for today’s McHappy Day at Newmarket McDonald’s restaurants.  Proceeds from […]

See full article at https://petn.ws/w9qGW #OtherNews

[college-girl199328]

Southlake Regional Health Centre president and CEO Dr. Paul Woods calls the $110-million investment from the province a game-changer for primary care and the government announced the funding to help connect more than 300,000 people across the province to primary care.

Woods said this funding is critical with the communities Southlake serves being among the fastest growing and aging in Ontario, which makes Southlake one of the most overcrowded hospitals in the province — Southlake sees more than 115,000 visits annually to its emergency department.

The population served by the Northern York South Simcoe Ontario Health Team has exploded at nearly twice the rate of the provincial average, leaving more than 30,000 residents without access to primary care physicians, according to the Northern York South Simcoe Ontario Health Team.

While Ontario currently leads the country with 90 percent of people connected to a regular healthcare provider, the province says the next step is to close the gap for the 1.3 million people not connected to primary care funding, including $90 million to add more than 400 new primary care providers as part of 78 new and expanded interprofessional primary care teams.

An additional $20 million will be going to existing interprofessional primary care teams to help them meet increased operational costs. Care teams connect people to a range of health professionals who work together under one roof, and timely access to primary care helps people stay healthier for longer with faster diagnosis and treatment, according to a government news release.

According to the Ministry of Health’s modeling, this funding, as well as previous funding to expand medical school spots and to bring internationally trained doctors to Ontario, will help connect up to 98 percent of people in the province to primary care in the next several years.

The Ontario Medical Association said that while any increase in funding that will help Ontarians get access to care is welcome, the organization called it a feeble attempt to address the crisis in family medicine gripping Ontario.

According to the Ontario Medical Association, 2.3 million Ontarians were without a family doctor at last count and a majority of family doctors report that they are considering leaving the profession due to the unmanageable nature of running a practice in the current landscape that this funding is just another small Band-Aid solution that doesn’t do anything to get to the root of the problem.

The Ontario Medical Association said that this announcement does not provide any confidence that the government understands how dire the situation is, and that the first step in addressing a crisis is to admit that it exists says that the funding is as useful as "an umbrella in a hurricane."

[arbron]

Newmarket—Southlake Regional Health Centre

[x, x]

[worklabournewsresearch]

Are Blinded Reviews Good Enough to Avoid Gendered Outcomes?

“Blinded reviews for scientific research grants — in which all identifying information on the applicant is removed — are designed to remove gendered outcomes, among other biases. They may not be working. Female scientists are 16% less likely than men to get a high score on their grant proposal, and new research suggests word choice might be the reason why. ... The findings are reported in a new working paper, ‘Is blinded review enough? How gender outcomes arise even under anonymous evaluation.’”

“According to the researchers, women used ‘narrower’ words that are ‘highly concentrated in a small number of topics.’ Male applicants, on the other hand, tended to use ‘broad’ words, which ‘appear at similar rates in all topic areas,’ the study stated. ... Women’s use of topic-specific words lowers their chance of getting a high score from reviewers compared to men. ... The result, the researchers write, is a ‘significant reduction’ in how reviewers perceive the quality of the women’s proposals. And that’s even when those proposals are of high quality. In fact, the researchers found that women who received grants during the time of the study ‘may well generate a greater ‘return’ on resources compared to their male counterparts.’”

“So what can female applicants do to increase their chances for a grant? Unfortunately, there’s no easy answer. Murray said the burden lies equally with funders and applicants. Kolev said while female applicants could alter their communication style in pursuit of grant funding, doing so carries the potential risk of undermining the quality of their research. ... Kolev and his co-authors suggested an organization could also increase the number of female reviewers, as the study showed women don’t favor proposals from men at the same rate as male reviewers favor male applicants.” 

“The researchers said they don’t recommend doing away with blinded reviews, as that type of judging has shown overall benefits in equalizing opportunities for candidates across a variety of categories like gender and race. However, if there is one thing for female applicants to take from their research, the co-authors write that repeat applicants received higher scores than their first proposals, suggesting ‘the value of persistence in the face of rejection.’”

MIT Sloan, June 5, 2019: “Who gets grant money? The (gendered) words decide.,” by Meredith Somers

National Bureau of Economic Research (NBER), April 2019: “Is Blinded Review Enough? How Gendered Outcomes Arise Even Under Anonymous Evaluation,” by Julian Kolev, Yuly Fuentes-Medel, and Fiona Murray (42 pages, PDF)

(More) Bias in Science Hiring

“[R]esearchers found that scientists operated on a slew of stereotypes when asked to consider hypothetical postdoc candidates with identical qualifications but different names: apparently female or male, and white, black, Asian or Latinx. Still, there were some differences observed between biologists and physicists. Namely, biologists did not discriminate against women in terms of who they would hire or find competent on a scale of one to nine.”

“Candidates with women’s names were rated as more likable than men by both physicists and biologists. Physicists rated male candidates as more competent and worth hiring than female candidates, and Asian and white candidates as more competent and hireable than black and Latinx candidates. Black women and Latinx women and men candidates were rated significantly lower than all other candidates in physics, as well.”

Inside Higher Ed, June 7, 2019: “(More) Bias in Science Hiring,” by Colleen Flaherty

Springer Link, June 3, 2019: “How Gender and Race Stereotypes Impact the Advancement of Scholars in STEM: Professors’ Biased Evaluations of Physics and Biology Post-Doctoral Candidates,” by Asia A. Eaton, Jessica F. Saunders, Ryan K. Jacobson, and Keon West (15 pages, PDF) (For U of T community access click here)

‘Unconscious bias’ in hiring at Ontario’s Southlake Regional Health Centre

“Speaking for Canadian Women in Medicine, a group that has supported the physicians who brought the complaints, Setareh Ziai said: “We are disconcerted by the hospital’s inability to hold Marco Duic accountable for his overtly discriminatory actions. Furthermore, those who enabled this environment and sat silently over the years also seem to be escaping culpability.”

The Globe and Mail, June 11, 2019: “Changes needed to end ‘unconscious bias’ in hiring at Ontario’s Southlake Regional Health Centre, review says,” by Wendy Glauser

SouthLake Regional Health Centre, June 12, 2019: “Sharing the recommendations of Rubin Thomlinson’s workplace assessment of the Emergency Department at Southlake” (12 pages, PDF)

[chatterthatmatters]

From Renting to Reinventing Healthcare

Paul Hemburrow and his partner find the capital to purchase a profitable business that rents TV sets to patients in hospitals. The partners rebrand as HealthHubSolutions.ca and reinvent the entire company by turning the TV into a digital hub, offering a suite of tools for the patient that gives them access, connectivity, and control while making it easier for the hospital to provide better care.

Paul spends over a year trying to convince hospitals they can be more than just renters of boxes, and finally has the client breakthrough needed to validate their offering. 

 COVID-19 arrives, and any hope of selling the future is put on hold, as everyone in healthcare is consumed by surviving the day. HealthHub knows that putting the future of healthcare in the patient's hands is a win for everyone, but they are running out of time and money. We step in with expert advice.

  New partners, a new business  (02:12) Pauls’ attempts to pivot the existing business, fails. Seeking a new partner and an investment firm with an appreciation for his vision, the first step is taken to putting patients at the centre of healthcare - HeatlhHub solutions is born.

Shifting gears  (04:37) With the purchase of Hospitality Network under their belt, the team reorganizes and repositions a legacy business to move beyond renting TV’s to one that uses digital technologies to create a compelling patient experience. However, the road to success is long and hard-fought.

Breaking out  (08:07) After a tough year of selling, HealthHub Solutions wins an innovative procurement RFP with Southlake Regional Healthcare Centre (https://southlake.ca). A corner is turned, establishing their solution as a reference point in the industry.


COVID-19 hits, now what?  (10:33) Managing cashflow, navigation the federal government support programs and the uncertainty of when this will all end weighs heavy on the business. However, “…managing the whole isolation component has quickly emerged as our new trend.” 

The experts weigh in (14:46) “We really are all in this together.” Laura Davy & Sid Paquette @RMB, encourages businesses to tell their story, be forthright and avoid any surprises. Strategy expert, David Kincaid, confirms Pauls’ value proposition and Dr. Trung Ngo suggests mastering the basics, enabling Paul to navigate future challenges to increase his chances of success.

Tony’s final thoughts (24:17) Focussing on the narrative, understanding who you are and why you matter. By continuing to enable patients to connect, you can bring them certainty and control. “Nobody wants to walk into a hospital. Nobody wants to stay there. But if you can bring them connectivity, you can bring them certainty and control.”

  Links and References

Paul Hemburrow - https://www.linkedin.com/in/paul-hemburrow-4aa11932/ Health Hub Solutions - https://healthhubsolutions.ca/myhealthhub/

Trung Ngo - https://www.linkedin.com/in/trung-ngo-244a2530/ Novah Health - http://www.novahhealthcare.ca

David Kincaid - https://www.linkedin.com/in/david-kincaid-125b851/ Level5 Strategy - www.level5strategy.com

Laura Davy - https://ca.linkedin.com/in/laura-davy-cpa-ca-b015401 Sid Paquette - https://www.linkedin.com/in/sidpaquette/ RBC Business page – https://www.rbcroyalbank.com/business/index.html RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

  Follow Tony Chapman

Website - https://tonychapmanreactions.com Twitter - https://twitter.com/TonyChapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/

My latest podcast

[queensorayamangal]

County of Simcoe investing $45 million into local hospitals

County of Simcoe investing $45 million into local hospitals

In a move toward capital and redevelopment projects planned from 2017 to 2031. Warden Gerry Marshall and County Council made the 15-year pledge official with the Simcoe County Hospital Alliance (SCHA) March 27.

The investment is aimed at improving access to critical services and the quality of care for residents, bringing their total commitment to $107 million over a 37-year period.

“I want to…

[fiorick]

Registered Practical Nurse (RPN) - Paediatrics

Registered Practical Nurse (RPN) – Paediatrics

Job title: Registered Practical Nurse (RPN) – Paediatrics Company: Southlake Regional Health Centre Job description: and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada. Job Summary The… on the three-factor framework as outlined in the College of Nurses of Ontario standard, RN and RPN Practice: The Client… Expected salary: Location:…

[thedoulagroup]

What’s your super power? We all have one. How is it going to help you in a labour scenario? Let’s explore that together in prenatal classes/doula training. #thedoulagroup #bucketsoflove #doulasupport #prenataleducation #itmakesadifference #chooseyourdestiny #halifax #sydneyns #capebretonisland #charlottetown #stjohns #atlanticcanada #thesix #yellowknife (at Southlake Regional Health Centre) https://www.instagram.com/p/CVOwjbzALLP/?utm_medium=tumblr

[mariebenz]

Study Confirms Social Distancing, Face Masks and Eye Protection Can Reduce COVID-19 Transmission

MedicalResearch.com Interview with: Dr. Schünemann Holger Schünemann, MD, PhD, FRCPC Professor of Clinical Epidemiology and of Medicine Co-Director, WHO Collaborating Centre for Infectious Diseases, Research Methods and Recommendations Director, Cochrane Canada and McMaster GRADE Centre Department of Health Research Methods, Evidence, and Impact Canada  MedicalResearch.com: What is the background for this study? Response: Many countries and regions have issued conflicting advice about physical distancing to reduce transmission of COVID-19, based on limited information. In addition, the questions of whether masks and eye coverings might reduce transmission of COVID-19 in the general population, and what the optimum use of masks in healthcare settings is, have been debated during the pandemic.

MedicalResearch.com: What are the main findings?  Response:  For the current analysis, we formed an international and multidisciplinary team of researchers, and did a systematic review of 172 observational studies assessing distance measures, face masks, and eye protection to prevent transmission between patients with confirmed or probable COVID-19, SARS, or MERS infection and individuals close to them (eg, caregivers, family, healthcare workers), up to May 3, 2020. The COVID-19 studies included in the analysis consistently reported a benefit for the three interventions and had similar findings to studies of SARS and MERS. Pooled estimates from 44 comparative studies involving 25,697 participants were included in the meta-analysis. First review of all available evidence including 172 observational studies looking at how physical distancing, face masks, and eye protection affect the spread of COVID-19, SARS, and MERS in both community and healthcare settings across 16 countries. Physical distancing of at least 1 metre lowers risk of COVID-19 transmission, but distances of 2 metres could be more effective. Face coverings and masks might protect both healthcare workers and the general public against infection with COVID-19, and protective eye covering may also provide additional benefit—although the certainty of the evidence is low for both forms of protection. Importantly, even when properly used and combined, none of these interventions offers complete protection and other basic protective measures (such as hand hygiene) are essential to reduce transmission. MedicalResearch.com: What should readers take away from your report?  Response: Our findings are the first to synthesise all direct information on COVID-19, SARS, and MERS, and provide the currently best available evidence on the optimum use of these common and simple interventions to help “flatten the curve” and inform pandemic response efforts in the community. Governments and the public health community can use our results to give clear advice for community settings and healthcare workers on these protective measures to reduce infection risk. Keeping at least one metre from other people as well as wearing face coverings and eye protection, in and outside of health-care settings, could be the best way to reduce the chance of viral infection or transmission of COVID-19, according to our systematic review and meta-analysis synthesising all the available evidence from the scientific literature, published in The Lancet. For healthcare workers, N95 and other respirator-type masks might be associated with a greater protection from viral transmission than surgical masks or similar (eg, reusable 12-16 layer cotton or gauze masks). For the general public, face masks are also probably associated with protection, even in non-health-care settings, with either disposable surgical masks or reusable 12-16 layer cotton ones. However, the authors note that there are concerns that mass face mask use risks diverting supplies from health-care workers and other caregivers at highest risk for infection. Policy makers will need to assess access issues for face masks to ensure that they are equally available for all. With respirators such as N95s, surgical masks, and eye protection in short supply, and desperately needed by healthcare workers on the front lines of treating COVID-19 patients, increasing and repurposing of manufacturing capacity is urgently needed to overcome global shortages. Solutions might have to be found for making face masks available to the general public. However, people must be clear that wearing a mask is not an alternative to physical distancing, eye protection or basic measures such as hand hygiene, but might add an extra layer of protection. Indeed, none of the 3 studied interventions, even when properly used and combined, give complete protection from infection, and note that some of the findings, particularly around face masks and eye protection, are supported by low-certainty evidence, with no completed randomised trials addressing COVID-19 for these interventions (table 2). We also stress the importance of using information about how acceptable, feasible, resource intense, and equally accessible to all the use of these interventions are when devising recommendations. Across 24 studies of all three viruses including 50,566 individuals, most participants found these personal protection strategies acceptable, feasible, and reassuring, but noted harms and challenges including frequent discomfort and facial skin breakdown, increased difficulty communicating clearly, and perceived reduced empathy from care providers by those they were caring for. MedicalResearch.com: What recommendations do you have for future research as a result of this work? Response: Globally collaborative, well-conducted studies of different personal protective strategies are required, but recommendations in the interim aiming to curtail the current COVID-19 pandemic and future waves could be made on the basis of this systematic appraisal of current evidence.  MedicalResearch.com: Is there anything else you would like to add?  Response: The study was in part funded by the World Health Organization. It was conducted by researchers at McMaster University, Canada; the American University of Beirut, Lebanon; German Hospital of Buenos Aires, Argentina; Southlake Regional Health Centre, Canada; University of British Columbia, Canada; McMaster University, Canada; The Research Institute of St. Joe's Hamilton, Canada; Pontificia Universidad Católica de Chile, Chile; Beijing University of Chinese Medicine, China; Dongzhimen Hospital, China; Guangzhou University of Chinese Medicine, The Fourth Clinical Medical College, China; China academy of Chinese Medical Science, China; American University of Beirut, Lebanon; Rafik Hariri University Hospital, Lebanon; The London School of Hygiene & Tropical Medicine, UK; University of Hull, UK.  Citation: Physical distancing, face masks, and eye protection to prevent person-to-person transmission of SARS-CoV-2 and COVID-19: a systematic review and meta-analysis Chu, Derek KChu, Derek K et al. The Lancet, Volume 0, Issue 0 https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(20)31142-9/fulltext   The information on MedicalResearch.com is provided for educational purposes only, and is in no way intended to diagnose, cure, or treat any medical or other condition. Always seek the advice of your physician or other qualified health and ask your doctor any questions you may have regarding a medical condition. In addition to all other limitations and disclaimers in this agreement, service provider and its third party providers disclaim any liability or loss in connection with the content provided on this website.   Read the full article

[2plan22]

RT @Laurier: We are so proud of Erica Matthews (BA '16), Nicole Wurster (BSc '13), and Samantha Chefero (BA '13) who are working on the front lines at Southlake Regional Health Centre. Nominate a grad who is an essential/frontline worker so we can celebrate them, too! https://t.co/24sMer0tMn https://t.co/PLJP16XiPe 2PLAN22 http://twitter.com/2PLAN22/status/1251199256272257029

We are so proud of Erica Matthews (BA '16), Nicole Wurster (BSc '13), and Samantha Chefero (BA '13) who are working on the front lines at Southlake Regional Health Centre. Nominate a grad who is an essential/frontline worker so we can celebrate them, too! https://t.co/24sMer0tMn pic.twitter.com/PLJP16XiPe

— Wilfrid Laurier University (@Laurier) April 17, 2020

[blackriver1]

Super proud of these kiddos @theypinneditonme doing great things for the @southlakefndn. We stopped by @southlakefndn this morning to drop of funds that we have raised this year for Southlake Regional Health Centre to go towards new equipment for the hospital. In total we have raised almost $500 in a little over a year for the hospital. #southlakeregionalhealthcentre #helpingothers #helping #yorkregion #newmarket #home #health #healthcare #southlakefoundation #buttons #pins #magnets #fun #good #dogoodthings #better #community #letterpress #print #press #love #kids https://www.instagram.com/p/B6bShu3Bb4q/?igshid=so6frnu2lb00

[torontopoli]

"The boys, ages two and four, had last been seen with their 70-year-old grandfather in Newmarket on Wednesday afternoon.

Police previously said that their grandfather dropped his wife off at a plaza across from Southlake Regional Health Centre, near Davis Dr. and Lundy's Lane at around 1:30 p.m. Wednesday. He was supposed to go park the car, but instead drove away with the two boys in the vehicle.

An Amber Alert was then issued for the boys at around 3 a.m. amid increasing concern for their well-being.

“It really came down to the amount of time that was ticking and the level of concern hat we had for the children’s well-being because we knew that they had gone a period of time without eating, possibly not even a change of diapers and we just weren’t sure whether the grandfather was capable of taking care of the children appropriately,” Det. Gary Harvey told CP24 on Thursday morning.

Police previously described the grandfather as a “vulnerable person” who likely didn’t know where he was going, as he was from Pickering and not familiar with York Region.

Harvey said that that given the period of time that had elapsed, police were concerned that the grandfather and the boys could be far from Toronto and at one point went so far as to notify the U.S. Border Service.

Luckily, they didn’t stray too far.

About 90 minutes after the Amber Alert was first issued, a Toronto police constable and his partner spotted the vehicle on Lake Shore Boulevard near Royal York Road and decided to pull it over.

One of those officers, Const. Richard Brown, told CP24 that the driver “was a little bit confused but in good spirits.”

He said that the two children were checked out by paramedics and then taken to a nearby McDonalds for a snack while their parents made their way to the scene.

“It was a very good team effort and the Amber Alert certainly did work,” Brown said.

“It is a great feeling,” his partner, Const. Joe Cicchirillo, added. “This is basically a 10 out of 10, this is as good as it gets.”

York police have said that the search for the boys and their grandfather drew in a significant amount of resources, including support from the Criminal Investigation Bureau, canine officers and the helicopter unit."

ATTENTION ONTARIANS: This amber alert just went live.

Date of post: July 11th, 2019, 12:22 AM (PST); in Ontario its 3:22 AM now. I’m going to bed soon so I wanted to post at least this tweet before I do.

https://twitter.com/CP24/status/1149217426032201730

Tagging: @onpoli @torontopoli @ontarionewsnow

[kendomik]

Been at the hospital since 2:17pm. They gave me Percocet and Ibuprofen which made me very high. Just had an ultrasound and waiting for the results. But I think they might have to operate to remove the Thyroid (maybe) fingers crossed. #kendomik #kendomikslife #kbdproductionstv (at Southlake Regional Health Centre)

[hcsmca]

Health care workers in ICU for COVID-19 patients describe uphill struggle

In the COVID-19 intensive care unit at Southlake Regional Health Centre in Newmarket, Ont., every single patient is on a ventilator, and health-care workers struggle to balance their own mental health and the risks of treating patients. Read more from CTV Health News https://www.ctvnews.ca/health/coronavirus/health-care-workers-in-icu-for-covid-19-patients-describe-uphill-struggle-1.4920050

[vsplusonline]

Health care workers in ICU for COVID-19 patients describe uphill struggle

New Post has been published on https://apzweb.com/health-care-workers-in-icu-for-covid-19-patients-describe-uphill-struggle/

Health care workers in ICU for COVID-19 patients describe uphill struggle

TORONTO — In the COVID-19 intensive care unit at Southlake Regional Health Centre in Newmarket, Ont., every single patient is on a ventilator.

It’s the ward where no one wants to end up, where patients are taken when the virus has made it impossible for them to breathe without a machine.

An ICU nurse, Lindsay McNabb, told CTV News that they have patients in their 30s as well as patients in their 50s on ventilators.

“It’s shocking, actually,” McNabb said. “And they’re not all surviving. You do take this home. It does weigh on your shoulders.”

Some patients have all but stopped interacting with the world around them. One woman showed signs of life only by looking towards the phone when her daughter called.

Right now, the oldest person in the ICU at Southlake is only 61. Many patients have been in medically-induced comas for weeks. 

Working in the COVID-19 ICU is not only heartbreaking, but dangerous.

For some patients, health care workers try to get more oxygen into their lungs by turning them onto their stomach.

Making a patient “prone” is what the process is called. When a patient is flipped, they can draw more air because of the change in position.

However, it’s a risky manoeuvre for both patients and the teams of health-care workers who flip them. Respiratory therapists in particular have one of the most dangerous jobs.

“When we’re doing the proning, they’re connected to the life-support,” Ed Anderson, a respiratory therapist at Southlake, told CTV News. “If that circuit disconnects, it’s just going to shower (us) with all of that spray, which puts us at (a) high, high risk of getting COVID.”

This team in the ICU is used to life-and-death situations. But seeing so many patients take so long to recover — if at all — is taking its toll.

Anderson said he had to take himself to the emergency room at one point because of chest pain from his anxiety.

“There’s the fear, because I don’t want to take this back to my family, I don’t want to hurt anyone else.”

Patients not sick enough for ventilators are treated in a medicine ward, where health care workers watch them struggle to breathe.

“No amount of oxygen makes them feel better,” Dr. Nazia Panjwani said. “It’s been really emotional to see these patients really struggling.”

Along with the alarmingly young ages, doctors are seeing COVID-19 patients who don’t have the regular symptoms of fever, headache and dry cough.

“There’s some that … come out with a different presentation completely,” said Dr. Stephanie Tse. “Neurological symptoms, or just generalized weakness.”

Tse says they are having to learn on the job.

When 84-year-old Leo Johnson initially came in to the hospital, it was believed he had neurological issues. Instead, he was found to be positive for COVID-19.

After a battle with the virus, he’s come out the other side as one of Southlake’s success stories. He was set to head home on Thursday.

Johnson said he’s never been away from his wife for 60 years of marriage, and is “glad to be going home.

“Overall, I’ve come out pretty good, compared to others,” he said.

For now, this large, regional hospital can handle the number of cases coming in, but there are fears of what may lie ahead.

“Our greatest fear is that people will no longer abide by, because of fatigue, these public health directives,” Dr. Barry Nathanson told CTV News. 

“And all the work that we’ve done in preparing and mitigating and managing so far could easily be undone.” 

Source link

[chatterthatmatters]

From Renting to Reinventing Healthcare

Paul Hemburrow and his partner find the capital to purchase a profitable business that rents TV sets to patients in hospitals. The partners rebrand as HealthHubSolutions.ca and reinvent the entire company by turning the TV into a digital hub, offering a suite of tools for the patient that gives them access, connectivity, and control while making it easier for the hospital to provide better care.

Paul spends over a year trying to convince hospitals they can be more than just renters of boxes, and finally has the client breakthrough needed to validate their offering. 

 COVID-19 arrives, and any hope of selling the future is put on hold, as everyone in healthcare is consumed by surviving the day. HealthHub knows that putting the future of healthcare in the patient's hands is a win for everyone, but they are running out of time and money. We step in with expert advice.

  New partners, a new business  (02:12) Pauls’ attempts to pivot the existing business, fails. Seeking a new partner and an investment firm with an appreciation for his vision, the first step is taken to putting patients at the centre of healthcare - HeatlhHub solutions is born.

Shifting gears  (04:37) With the purchase of Hospitality Network under their belt, the team reorganizes and repositions a legacy business to move beyond renting TV’s to one that uses digital technologies to create a compelling patient experience. However, the road to success is long and hard-fought.

Breaking out  (08:07) After a tough year of selling, HealthHub Solutions wins an innovative procurement RFP with Southlake Regional Healthcare Centre (https://southlake.ca). A corner is turned, establishing their solution as a reference point in the industry.


COVID-19 hits, now what?  (10:33) Managing cashflow, navigation the federal government support programs and the uncertainty of when this will all end weighs heavy on the business. However, “…managing the whole isolation component has quickly emerged as our new trend.” 

The experts weigh in (14:46) “We really are all in this together.” Laura Davy & Sid Paquette @RMB, encourages businesses to tell their story, be forthright and avoid any surprises. Strategy expert, David Kincaid, confirms Pauls’ value proposition and Dr. Trung Ngo suggests mastering the basics, enabling Paul to navigate future challenges to increase his chances of success.

Tony’s final thoughts (24:17) Focussing on the narrative, understanding who you are and why you matter. By continuing to enable patients to connect, you can bring them certainty and control. “Nobody wants to walk into a hospital. Nobody wants to stay there. But if you can bring them connectivity, you can bring them certainty and control.”

  Links and References

Paul Hemburrow - https://www.linkedin.com/in/paul-hemburrow-4aa11932/ Health Hub Solutions - https://healthhubsolutions.ca/myhealthhub/

Trung Ngo - https://www.linkedin.com/in/trung-ngo-244a2530/ Novah Health - http://www.novahhealthcare.ca

David Kincaid - https://www.linkedin.com/in/david-kincaid-125b851/ Level5 Strategy - www.level5strategy.com

Laura Davy - https://ca.linkedin.com/in/laura-davy-cpa-ca-b015401 Sid Paquette - https://www.linkedin.com/in/sidpaquette/ RBC Business page – https://www.rbcroyalbank.com/business/index.html RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

  Follow Tony Chapman

Website - https://tonychapmanreactions.com Twitter - https://twitter.com/TonyChapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/

Check out this Episode of Chatter that Matters