#NextGenSubscribers

[samyupatnana]

20 Months in Review: The Journey to 12 Million Subscribers

About Client: The client is a top-tier mobile network operator in Africa, providing voice, SMS, data, mobile money, and other integrated telecom services to 30 million subscribers across Africa.

Objective: The client’s goal is to create a digital platform that can deliver unique digital experiences for next-gen subscribers and help them achieve their market goals. They aim to launch unique offerings and pricing models for both prepaid and post-paid services in a competitive market like Uganda.

Agile Methodologies: We adopted agile methodologies to deliver our solution. This approach allowed us to respond quickly to changes and deliver the solution in a timely manner, thereby ensuring customer satisfaction.

Adapting to Market Conditions: Our ability to adapt to changing market conditions has been a key factor in our success. Our scalable and flexible platform allows us to align our operations with our business goals, ensuring that we are always positioned for success.

Africell Success Story - Case Study (1) (csmart.digital)

[samyupatnana]

20 Months, 12 Million New Subscribers: A Service Launch Success

About Client:

The client is a top-tier mobile network operator in Africa, delivering a range of services including voice, SMS, data, mobile money, and other integrated telecom services to 30 million users across Africa.

Objective:

The client’s goal is to create a digital platform that provides exceptional digital experiences for next-gen subscribers and supports their market ambitions. They plan to roll out differentiated offerings and unique pricing models for both prepaid and post-paid services in a competitive market like Nigeria.

Value-Added Services:

We introduced several value-added services such as data sharing, data gifting, vanity numbers, and eSIM. These services not only enhanced the customer experience but also opened up new revenue streams for our client, giving them a competitive edge in the market.

Adaptable Business Model:

Our business model is highly adaptable, allowing us to quickly respond to changing market conditions. Our platform is scalable and flexible, ensuring that we can align our operations with our business goals at all times.

Africell Success Story - Case Study (1) (csmart.digital)