#I was floored when she recently told me she went in multiple skiing holidays as a child | Explore Tumblr posts and blogs

ryukisgod · 1 year ago

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I asked my mother this (she likes to yell at low level customer service workers), and she genuinely believes that the customer service worker will pass on the complaint to their boss, and the complaint will reach someone with the authority to change company policy.

She also believes that most customer service workers are stupid (she identifies as middle class), and that it’s ok to be mean to “stupid” people.

why do customers think the person working the cash register has any real authority over how the store is run? i'm not venting, i'm honestly curious if there's some culture or psychology thing or convoluted line of logic that feeds into it.

Posted by admin Rodney.

#in case you are wondering yes she is unemployed #in the 31 years that I’ve had the displeasure of knowing her only one year did she have a full time job #I grew up in a lower class town #she still lives in said lower class town #she received welfare from when I was 5-18 at least #that’s when we moved to the working class town #if you’re wondering why she identifies as middle class despite qualifying for welfare and a #low income health care card #literally a card that that means the government thinks your poor #it’s because she has a university degree #she sees a degree as middle classness itself rather than a stepping stone to the middle class #also she grew up middle class #I was floored when she recently told me she went in multiple skiing holidays as a child #so she’s in denial about having slipped down a class #she also thinks she’s too good to get a #working class #job because she has a degree #yes we fight about her treatment of customer service workers constantly #she likes to ask waiters their race #when I told her it makes me uncomfortable when customers ask my race she said I needed to toughen up #she is white I am not

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