#Hotel telephony

[phonesuite]

This blog post will provide an illustrative roadmap for understanding what's necessary for successful digital transformation adoption. Explore the essential components of a digital roadmap, highlighting the importance of aligning technology with business goals to ensure a successful transition. Learn More...

[phonesuitedirect]

Hotel management helps save energy and resources through smart energy management. In this post, we’ll explore how quantum computing is powering these green solutions with insights into sustainability technology. Read More....

[nebris]

“When wireless is perfectly applied the whole earth will be converted into a huge brain, which in fact it is, all things being particles of a real and rhythmic whole. We shall be able to communicate with one another instantly, irrespective of distance. Not only this, but through television and telephony we shall see and hear one another as perfectly as though we were face to face, despite intervening distances of thousands of miles; and the instruments through which we shall be able to do his will be amazingly simple compared with our present telephone. A man will be able to carry one in his vest pocket." Nikola Tesla ( May 26, 1919 New Yorker Hotel )

[itsolution4indiablog3]

Understanding IVR Full Form and Its Importance in Modern Business

In today’s fast-paced digital world, businesses are constantly seeking innovative ways to improve customer service and enhance operational efficiency. One such technological advancement that has transformed customer interactions is IVR (Interactive Voice Response). In this article, we will explore the IVR full form, its working mechanism, benefits, and applications across various industries.

What is the IVR Full Form?

The IVR full form stands for Interactive Voice Response. It is an automated telephony system that allows users to interact with a computerized voice menu using voice commands or keypad inputs. IVR technology is widely used in customer support, banking, healthcare, and other industries to provide automated services and streamline communication.

How Does IVR Work?

IVR systems function through a combination of pre-recorded voice messages, text-to-speech technology, and dual-tone multi-frequency (DTMF) signals. Here’s a step-by-step breakdown of how IVR works:

Caller Initiates Contact: A customer dials a business phone number, which is connected to an IVR system.

Automated Greeting: The IVR system greets the caller with a recorded voice message and presents options.

User Input: The caller responds by pressing keypad numbers or using voice commands.

Routing and Processing: The system processes the input and directs the caller to the appropriate department or provides automated information.

Resolution or Transfer: Based on the query, the IVR system either resolves the issue or transfers the call to a human representative.

Types of IVR Systems

There are two main types of IVR systems:

1. Single-Level IVR

This type of IVR system has a simple menu with a limited number of options. It is suitable for businesses with straightforward customer service requirements.

2. Multi-Level IVR

A multi-level IVR system provides a more complex menu structure, allowing callers to navigate multiple options before reaching their desired destination. This is ideal for large enterprises with diverse services.

Benefits of IVR Systems

Implementing an IVR system offers numerous advantages, including:

1. Enhanced Customer Experience

IVR systems reduce wait times and provide instant responses to customer queries, improving overall satisfaction.

2. Cost-Effective Solution

Automating customer interactions minimizes the need for human agents, reducing labor costs and operational expenses.

3. 24/7 Availability

Unlike human representatives, IVR systems operate round the clock, ensuring customers receive support anytime.

4. Efficient Call Routing

IVR technology intelligently routes calls to the right department, minimizing misdirected calls and improving efficiency.

5. Data Collection and Insights

Businesses can gather valuable customer interaction data through IVR systems, enabling better decision-making and service improvements.

Applications of IVR in Various Industries

IVR technology is used across multiple sectors to enhance customer service and streamline operations. Here are some key industries benefiting from IVR systems:

1. Banking and Finance

Banks use IVR systems to facilitate balance inquiries, fund transfers, loan applications, and credit card services without human intervention.

2. Healthcare

Hospitals and clinics leverage IVR for appointment scheduling, prescription refills, and patient feedback collection.

3. E-Commerce and Retail

Online retailers utilize IVR to handle order tracking, return requests, and customer support inquiries efficiently.

4. Telecommunications

Telecom companies use IVR for bill payments, service activations, and technical support assistance.

5. Travel and Hospitality

Airlines, hotels, and travel agencies implement IVR for flight bookings, hotel reservations, and travel updates.

Challenges and Limitations of IVR Systems

Despite its advantages, IVR technology has some challenges, including:

Complex Navigation: Overly complicated menus can frustrate customers.

Limited Personalization: Automated responses may lack the personal touch of human interactions.

Language Barriers: IVR systems may struggle with diverse accents and languages.

Technical Glitches: System failures or poor voice recognition can lead to miscommunication.

Future of IVR Technology

With advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP), the future of IVR looks promising. AI-powered IVR systems can provide more personalized and intuitive interactions, reducing customer frustration and improving efficiency. Integration with chatbots and voice assistants will further enhance the capabilities of IVR systems.

Conclusion

Understanding the IVR full form and its significance in modern businesses highlights its role in automating customer interactions and improving efficiency. Whether in banking, healthcare, or retail, IVR systems offer cost-effective, 24/7 support solutions. As technology evolves, AI-driven IVR systems will revolutionize customer service, making interactions more seamless and engaging.

By implementing IVR technology effectively, businesses can enhance customer satisfaction, optimize resources, and stay ahead in the competitive market.

[qhsetools2022]

IT Manager

Job title: IT Manager Company: Hilton Job description: An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems…, computer networks, and telephony systems throughout the hotel. What will I be doing? As an IT Manager, you will supervise… Expected salary: Location: Casablanca Job date: Thu, 31 Oct 2024 02:42:39 GMT Apply for the job now!

[talindaxpress]

What Are The Benefits Of IP PBX Systems For Small Businesses?

IP PBX systems are new-age communication systems and this can be proved with examples, features, and functions of Internet telephony.  Here in this blog, we will discuss the latest technologies that are helping businesses in many ways. The first technology on our list is communication.

Communication is the key to success in any business. When we say business communication, it involves both internal and external communication. Your team communicates with each other. Also, you stay connected to your business associates and clients. You use a telephone system to boost your communication. It is where you can take advantage of technology.

A conventional telephone system is hooked to copper wires laid under the earth. These wires take signals from one device to another. The advantage of this system is that it keeps working even during power outages. But it has many drawbacks like it can’t be moved. Also, it is difficult to add more lines to a traditional system. But there is no such hassle with the latest IP PBX systems.

A conventional telephone system is managed by a difficult PBX box that can manage only a certain number of lines. But the latest Internet telephone runs on the cloud where you can add any number of phone lines. Also, it is easier to manage phone lines on the cloud. You will get a desktop to manage the phone lines. You will access the cloud from a desktop and manage your communication.

The biggest advantage of IP PBX systems is their price. They are affordable. For example, it is cost-effective to install and run Internet telephones. You only need to invest in setting up high-speed broadband and software to convert phones into Internet calling devices. Also, you can take these devices anywhere you want and stay connected to your office.

Just like communication, you can boost the entertainment system of your facility. If you run a hotel and want to give the best of entertainment to your guests then you should switch to Internet television. It is the latest in entertainment and its advantage is that it provides more choices to viewers.

Hotel IPTV solution is the best entertainment solution for a hospitality business. If your objective is to enhance the user experience of your guests then you should invest in Internet television so your guests have the best of entertainment. They will get more choices in sports, news, movies, reality shows, and OTT platforms.

[phonesuite]

In this blog post, we’ll dive into the reasons why switching to VoIP can help your business go green – and what you need to consider when making the switch. VoIP offers numerous environmental benefits that can help organizations on their journey toward becoming greener.

[phonesuitedirect]

In this blog post, we will dive deeper into how hotels operation can utilize ERP solutions to help them achieve better operational efficiency. ERP systems offer an effective way for hotels to manage operations. Read More....

[prpservicesin]

IVR Services: Enhancing Customer Experience and Efficiency

Interactive Voice Response (IVR) services have revolutionized the way businesses interact with their customers. IVR technology allows companies to automate and streamline their communication processes, leading to improved customer service, cost-effectiveness, and increased efficiency. In this article, we will delve into the world of IVR services, exploring their benefits, implementation strategies, common mistakes to avoid, and future trends in the field.

What is IVR (Interactive Voice Response)?

IVR, short for Interactive Voice Response, is an automated telephony system that allows businesses to interact with callers through pre-recorded voice prompts and touch-tone keypad entries. It enables customers to access information and perform various tasks without the need to speak to a live agent.

How Does IVR Work?

When a customer calls a company's IVR system, they are greeted with a recorded message that presents them with a menu of options. The caller can then use their phone's keypad to choose the appropriate option, guiding them through the interaction process. Depending on the caller's input, the IVR system can provide relevant information, route the call to the right department, or even process transactions.

Benefits of IVR Services

Improved Customer Service

IVR services allow businesses to offer 24/7 customer support, ensuring that customers can access information and resolve issues at any time. It reduces the need for customers to wait for an available agent and enables quick and efficient problem-solving.

Cost-Effectiveness

Implementing an IVR system can significantly reduce call center costs by automating routine tasks and queries. This cost-effectiveness is particularly beneficial for businesses that receive a high volume of incoming calls.

Increased Efficiency

By automating call routing and providing self-service options, IVR streamlines the call handling process, reducing the burden on call center agents. This efficiency leads to shorter wait times and faster issue resolution.

Call Routing and Personalization

IVR systems can intelligently route calls to the most appropriate agent or department based on the caller's input, ensuring that customers reach the right person to address their specific needs. Personalized greetings and options further enhance the customer experience.

Industries That Benefit from IVR Services

Healthcare

In the healthcare industry, IVR services can be used for appointment reminders, prescription refills, and general health-related inquiries, providing patients with convenient access to vital information.

Banking and Finance

Banks and financial institutions utilize IVR to offer account balance inquiries, fund transfers, and transaction history, enabling customers to manage their finances efficiently.

E-commerce

E-commerce businesses leverage IVR for order tracking, product information, and returns processing, enhancing the overall shopping experience for customers.

Travel and Hospitality

In the travel industry, IVR can handle booking confirmations, flight status updates, and hotel reservations, contributing to a seamless travel experience.

Implementing IVR Successfully

Designing User-Friendly Menus

When implementing an IVR system, it is crucial to design user-friendly menus that are easy to navigate. Complicated menus can frustrate callers and lead to a negative perception of the company.

Integrating with CRM Systems

Integrating IVR with Customer Relationship Management (CRM) systems allows businesses to access customer data during interactions, enabling personalized and efficient service.

Analyzing Call Data

Analyzing IVR call data provides valuable insights into customer behavior and preferences. This data can be used to optimize the IVR system and enhance the overall customer experience.

Common IVR Mistakes to Avoid

Complex Menus

Creating complex and lengthy IVR menus overwhelms callers and can lead to a higher call abandonment rate. Keeping menus simple and concise is essential for a positive user experience.

Lack of Personalization

Failing to personalize IVR interactions can make customers feel disconnected from the company. Using customer data to provide tailored responses fosters a sense of importance and care.

Long Wait Times

If IVR queues are too long, customers may become impatient and abandon the call. Striking a balance between automated services and agent availability is crucial.

How to Choose the Right IVR Service Provider

Customization Options

A reliable IVR service provider should offer customization options to tailor the system to the specific needs of the business.

Scalability

The chosen IVR system should be scalable to accommodate business growth and increased call volumes.

Security Measures

Security is paramount when handling customer data through an IVR system. Ensuring robust security measures are in place is essential to protect sensitive information.

Customer Support

Prompt and efficient customer support from the service provider is crucial to address any technical issues or queries promptly.

Future Trends in IVR Technology

AI and Natural Language Processing

The integration of Artificial Intelligence (AI) and Natural Language Processing (NLP) in IVR systems allows for more advanced and intuitive interactions with customers.

Visual IVR

Visual IVR supplements traditional voice-based IVR with visual elements on smartphones, enhancing the user experience and providing additional information.

Omni-channel Integration

Future IVR systems are likely to integrate seamlessly with other communication channels, such as email, chat, and social media, creating a unified and consistent customer experience.

Conclusion

IVR services have transformed the way businesses interact with their customers, offering enhanced efficiency, improved customer service, and cost-effectiveness. By understanding the benefits, avoiding common mistakes, and staying abreast of future trends, businesses can leverage IVR technology to create a seamless and satisfying customer experience.

[teleconnectservice]

#Businesses in the #hospitality #industry must take #advantage of new #technology so they don't loose #customers to their #competitors. #Teleconnect #telecoms #telecommunications #telephony #communications #UnifiedCommunications #cloud #VoIP #Hotels #business #b2b #Leeds https://www.instagram.com/p/By0B-WUH2k6/?igshid=6b9k45qeuvhs

[itsolution4indiablog3]

IVR Service in Delhi: Revolutionizing Customer Communication

In today’s fast-paced digital world, businesses are continuously seeking innovative ways to enhance customer experience and streamline communication. One such technology that has gained immense popularity is IVR service in Delhi. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and directs calls to the appropriate department. With Delhi being a hub for businesses, the demand for reliable IVR services is at an all-time high.

What is IVR Service?

IVR (Interactive Voice Response) is an advanced technology that allows businesses to manage high call volumes efficiently. It enables callers to interact with a company’s database through pre-recorded voice prompts and keypad selections. This system can be used for various purposes, such as customer support, booking services, banking inquiries, and more.

How IVR Works

Caller Interaction – The caller is greeted with a pre-recorded message that provides multiple options.

Menu Selection – The caller selects an option using their phone keypad or voice commands.

Call Routing – Based on the selection, the call is directed to the appropriate department or representative.

Automated Assistance – In some cases, the IVR system can resolve queries without human intervention.

Benefits of IVR Service in Delhi

With the growing competition in Delhi’s business landscape, IVR services have become a crucial tool for improving efficiency and customer satisfaction. Here are some key benefits:

1. Enhanced Customer Experience

IVR service in Delhi ensures that customers receive prompt responses without long hold times.

Provides 24/7 customer support, allowing businesses to cater to their clients at any time.

2. Cost-Effective Solution

Reduces the need for a large customer support team, cutting operational costs.

Minimizes call handling time, thereby improving productivity.

3. Improved Call Routing

Ensures that customers are connected to the right department without unnecessary transfers.

Reduces wait times and enhances overall customer satisfaction.

4. Scalability and Flexibility

Businesses can easily customize IVR systems to meet their specific needs.

Scalable solutions allow for easy expansion as the business grows.

Industries Using IVR Service in Delhi

IVR services are widely used across various industries in Delhi, including:

1. Banking and Finance

Automated banking services, balance inquiries, and loan applications.

Fraud detection and customer authentication.

2. Healthcare

Appointment scheduling and patient reminders.

Prescription refills and lab test results.

3. E-Commerce and Retail

Order tracking and status updates.

Customer feedback collection and complaint resolution.

4. Travel and Hospitality

Flight and hotel booking confirmations.

Automated check-in and customer support.

Choosing the Right IVR Service Provider in Delhi

With numerous IVR service providers available, selecting the right one can be challenging. Here are some factors to consider:

1. Customization and Integration

Ensure the provider offers a flexible and customizable IVR system.

Check compatibility with your existing CRM and software.

2. Reliability and Uptime

Opt for a provider with a proven track record of high uptime and reliable services.

3. Advanced Features

Look for features like multi-language support, voice recognition, and AI-based analytics.

4. Cost and Support

Compare pricing plans and select a provider that offers value for money.

Choose a provider with excellent customer support and troubleshooting assistance.

Future of IVR Service in Delhi

With the rapid advancements in artificial intelligence and machine learning, the future of IVR service in Delhi looks promising. Businesses are now integrating AI-driven IVR systems that offer personalized interactions and predictive analytics to enhance customer experience further. As businesses continue to embrace digital transformation, IVR technology will play a pivotal role in shaping customer communication strategies.

Conclusion

Investing in IVR service in Delhi is a smart choice for businesses looking to enhance customer interactions, reduce operational costs, and improve efficiency. Whether you run a small business or a large enterprise, an effective IVR system can streamline your communication process and provide a seamless experience for your customers. As technology continues to evolve, embracing IVR solutions will be essential for staying ahead in the competitive market.

[bm2ab]

Arrivals & Departures 10 July [O.S. 28 June] 1856 – 07 January 1943 Nikola Tesla

Nikola Tesla (/ˈtɛslə/ TESS-lə; Serbian Cyrillic: Никола Тесла, pronounced [nǐkola têsla]) was a Serbian-American inventor, electrical engineer, mechanical engineer, and futurist best known for his contributions to the design of the modern alternating current (AC) electricity supply system.

Born and raised in the Austrian Empire, Tesla studied engineering and physics in the 1870s without receiving a degree, gaining practical experience in the early 1880s working in telephony and at Continental Edison in the new electric power industry. In 1884 he emigrated to the United States, where he became a naturalized citizen. He worked for a short time at the Edison Machine Works in New York City before he struck out on his own. With the help of partners to finance and market his ideas, Tesla set up laboratories and companies in New York to develop a range of electrical and mechanical devices. His alternating current (AC) induction motor and related polyphase AC patents, licensed by Westinghouse Electric in 1888, earned him a considerable amount of money and became the cornerstone of the polyphase system which that company eventually marketed.

Attempting to develop inventions he could patent and market, Tesla conducted a range of experiments with mechanical oscillators/generators, electrical discharge tubes, and early X-ray imaging. He also built a wireless-controlled boat, one of the first-ever exhibited. Tesla became well known as an inventor and demonstrated his achievements to celebrities and wealthy patrons at his lab, and was noted for his showmanship at public lectures. Throughout the 1890s, Tesla pursued his ideas for wireless lighting and worldwide wireless electric power distribution in his high-voltage, high-frequency power experiments in New York and Colorado Springs. In 1893, he made pronouncements on the possibility of wireless communication with his devices. Tesla tried to put these ideas to practical use in his unfinished Wardenclyffe Tower project, an intercontinental wireless communication and power transmitter, but ran out of funding before he could complete it.

After Wardenclyffe, Tesla experimented with a series of inventions in the 1910s and 1920s with varying degrees of success. Having spent most of his money, Tesla lived in a series of New York hotels, leaving behind unpaid bills. He died in New York City in January 1943. Tesla's work fell into relative obscurity following his death, until 1960, when the General Conference on Weights and Measures named the SI unit of magnetic flux density the tesla in his honor. There has been a resurgence in popular interest in Tesla since the 1990s

[felipeandletizia]

June 10, 2020: King Felipe and Queen Letizia held a videoconference with heads of El Corte Inglés

Better and better protection measures for customers and employees and the promotion of digital commerce for online sales are the keys to the future in adapting consumption, accelerated after the pandemic. This has been explained to the Kings Marta Álvarez, president; Víctor del Pozo, CEO; José Ramón de Hoces, secretary of the Board and José Luis González Besada, director of Communication and corporate social responsibility of El Corte Inglés.

Today's videoconference is a continuation of the contacts that Don Felipe and Doña Letizia have had in recent weeks, with those responsible for food distribution areas -Mercadona, Carrefour, DIA and Alcampo-. In addition, the Kings visited Mercamadrid and, on the occasion of the visit to the Transport Logistics Center in Coslada, they also had the opportunity to visit the food court of El Corte Inglés.

During the confinement, and in compliance with the regulations established by the Government, the Group has only opened the food and basic necessities areas: around 300 establishments throughout Spain, including Supercor supermarkets, Hipercor hypermarkets, and the food and consumption areas of El Corte Inglés.

The main measures that have been implemented in the El Corte Inglés Group to respond to the crisis are the following:

• PURCHASE WITHOUT PHYSICAL CONTACT

In response to the health situation, online services have been intensified with the collection of merchandise in the car park of shopping centers, and delivery of the order at home. Online sales have multiplied by five and home delivery by six. The Click & Car service has been reinforced, which avoids contact with the person.

The most demanded has been food, but also computer items, telephony, parapharmacy, home, small electrical appliance, children's leisure, etc. have been served. fundamental at that time.

• PERSONAL

After the total closure of the commercial activity decreed by the Government, except for the food and basic products area, El Corte Inglés was forced to present an ERTE due to force majeure and to maintain employment, which affected 22,000 people . This measure was also adopted in Sfera (2,000 employees) and Viajes El Corte Inglés (1,900 people). In the Group as a whole, 73.3% of the operating workforce has been maintained despite the fact that food and consumer goods only accounted for 16% of the total business.

On May 27, the company signed a historic and pioneering agreement with the unions (CCOO, FASGA, FETICO and UGT) whose main objective is to maintain employment. Promoting conciliation, promoting training and with temporary measures that promote flexibility.

In this week almost all those affected by ERTE are already reincorporated.

• SPECIAL AND SECURITY MEASURES

Special measures for customers and employees have been activated to make stores a safe place to shop and work.

Priority has been given to the elderly and the most vulnerable people, with preferential time slots and special cash lines; In addition, a special code-red telephone number was set up to attend to elderly people in isolation (more than 6,000 interventions). Priority was also given to health personnel for their food purchases with free delivery to their homes.

• FINANCIAL MEASURES

On April 1, El Corte Inglés signed a credit line for an amount of 1,311 million euros and signed by 14 national and international financial entities. The aim is to guarantee stable short-term financing without the provision of guarantees, thus ensuring the company's liquidity in the coming months to face the economic impact caused by the state of alarm. This financing complements the previous agreement signed on February 26 for an amount of 2,000 million.

• LINK WITH SOCIETY

Help lines to minimize the impact of the pandemic on society:

   • Resources available to public institutions

   At the disposal of the Government, its Asian offices for the management of medical supplies orders, and its sewing workshops in Madrid for the manufacture of sanitary masks (3,000 daily).

   • Resources available to the Community of Madrid: the Ayre Gran Hotel Colón as a temporary hospital with a capacity of 700 people.

Donation of priority material:

   • In the first moments of the crisis, 500,000 masks were delivered to the Ministry of Health for health personnel and 150,000 masks to the Generalitat of Catalonia (the latter from donations from suppliers).

   • In 48 hours all bedding, blankets and towels were provided for the IFEMA hospital, in collaboration with the Areces Foundation

   • Bedding and personal hygiene material for the convalescent center over 60 years old in Madrid. Also for centers in other cities and CCAA.

   • Diverse material for the medicalized units that Médicos sin Fronteras organized together with the hospitals of Alcalá de Henares, Leganés and Vallecas in the Community of Madrid; in collaboration with the Ramón Areces Foundation.

   • Material and help for nursing homes, national, regional and local security forces, and local corporations.

   • Tablets to hospitals so that the sick could talk to their relatives.

Support for people with fewer resources:

   • Gift cards to exchange for food and necessities for 500 families without resources, in collaboration with the Madrid City Council and the Ramón Areces Foundation.

   • 4,000 gift cards worth 320,000 euros delivered to the Red Cross to exchange for food destined for families without resources.

   • Donation to the Integra Foundation of gift cards worth 40,000 euros to help women victims of gender violence especially affected by the pandemic.

   • 7,000 liters of milk for people in need, through the Altius Foundation.

   • Collaboration and delivery of food to Messengers of Peace.

   • Agreement with Food Banks for product delivery and organization of an 'Operation kilo' with customers and employees.

   • Solidarity campaign "Unidos Ayudamos Más", in collaboration with Cáritas, the Red Cross, the ONCE Foundation, Unicef ​​and the Food Bank.

   • Donation of 3,000 toys to the Aladina Foundation for children hospitalized in isolation.

All these grants have reached practically the entire national territory and, especially, those localities that have suffered the most from the impact of the pandemic.

Future perspectives:

El Corte Inglés works to adapt to the new needs and demands of society. The future will be addressed by combining the strategies designed before the pandemic with the lessons learned during these months of health alert.

From the point of view of Security: maximum security measures for employees and customers in all shopping centers and implementation of new protection protocols that allow greater efficiency.

An irreversible phenomenon is the digital impulse. During the pandemic, the increase in online sales has changed the behavior of many customers who have known the advantages of online shopping. This abounds in the omnichannel strategy because there is no longer a physical client and another online; there is a single client that uses all channels depending on their needs. The physical store and the online store are based on the same concept that is supported and complemented.

And from El Corte Inglés it is committed to maintaining and reinforcing Corporate Social Responsibility with a Master Plan that marks the main lines of CSR for actions related to clients, suppliers, employees, the environment and society in general.

The El Corte Inglés Group, with 80 years of experience, has different commercial formats such as El Corte Inglés (93 centers), Hipercor (41 centers), Supercor (184 centers), Sfera (430 centers), Bricor (65 centers), Viajes El Corte Inglés (626 centers) or Insurance and IT El Corte Inglés.

The total number of employees is 88,268 (64% women, 36% men).

Participants in the videoconference:

• Marta Álvarez Guil President of El Corte Inglés

Marta Álvarez has been President of El Corte Inglés since July 2019 and a member of the Board of Trustees of the Ramón Areces Foundation since 2015. Along with her sister Cristina Álvarez and through the IASA Securities Portfolio, she is the largest individual shareholder of El Corte Inglés.

Law degree. All her life linked to El Corte Inglés. She began her professional career at Viajes El Corte Inglés, later she has held different positions of responsibility in different companies and areas of the Group, forming part of the professional teams from very diverse areas, which has allowed her to have a comprehensive vision of the.

A great art lover, to whom she has also dedicated a part of her professional life. She worked at the Sotheby's auction house, in London and Madrid.

• Víctor del Pozo Gil CEO of El Corte Inglés He is also President of Viajes El Corte Inglés and Seguros El Corte Inglés

Economist, MBA from the Instituto de Empresa and PDG from IESE, a great connoisseur of the distribution business, has a long history within the El Corte Inglés Group where he began working at the age of 18 and where he has developed his entire professional career.

Specialized in the food sector and in the Purchasing area where he became director. He is highly knowledgeable about online business, which has allowed him to drive the Group's digital transformation.

• José Ramón de Hoces Íñiguez

Secretary of the Board of Directors of El Corte Inglés.

[jmaartenw]

The live and Let Live Come to the Live and Let Live in Colchester. they are one of our valued customers. Geraldine and the team are cooking up a storm in the kitchen complemented by your tipple of choice. If real ale is your thing then this is the place for you. Fancy a Tipple? Saint IT provides IT solutions for the hospitality sector. We have unique customer marketing skills which means we create and re-launch websites that attract customers and help your business succeed. Pubs have had a tough year so why not just "eat out to help out" and come to the Live And Let Live? You don't need a government scheme for that... We recommend paying them a visit: Saint IT offers the SME's across the UK services for: Managed IT ServicesIT ConsultancyCustomer Relationship Management (CRM)Enterprise Resource Planning (ERP)Microsoft 365 solutions and supportWeb design and hostingMulti and hybrid cloud computingHardware provisioningNetwork and telephony systems and supportRemote working and bring your own device (BYOD)Business continuity servicesRequirements management and system designProject planning and delivery https://saint-it.co.uk/ https://lnkd.in/du6y5wM The Live and Let Live #findapro #hospitality #restaurant #hotels #webdeveloper #webdesign #smallbusinesswebsite #smallbussiness #hospitalitytechnology We are a proud supporter of local charities and NFP organisations in Colchester Beaconhouse Ministries Colchester Cap Debt Centre Saint IT Support the Government Scheme to plan for growth https://www.gov.uk/government/publications/build-back-better-our-plan-for-growth

[ahfspeakout]

Article: The Real Estate Market In Panama

Most likely, you have got word of the recent real estate BOOM currently occurring in Panama. Perhaps, there are several internet sites you have read or visited hunting for further information on the topic. Or maybe you are one of those persons which have taken the decision already of buying an apartment or a beach house hold, but you don't know where to start or wish to start your own property project in Panama, yet still need more information. Well, I had prepared this article in a practical and simple way to guide you in our real estate market. You will find this paper helpful, if it'll be for the direct buying of a property or to start off your own real estate project in Panama or simply to have a further complete notion of this rising real estate BOOM. What is encountering in the Panamanian Real Estate market? What is going on in Panama is with very little sort of precedent. The market is growing rapidly and such housing development has never been experienced before in our country. Regular monthly, we are visited for hundreds of foreigners interested in buying authentic estates in Panama, in the City, the coasts and then the mountains. The constant rising of the value per pillow meter is almost in a monthly rate. For example: in Jan, 2006 it was possible to find apartments in Panama Place for around US$ 1, 000. 00 per square meter, which is nearly impossible nowadays (US$ 1, 200 - US$1, 400 and rising). This has generated the value per sq meter to triplicate in the city and even to quadruplicate in the rest of the country. The main real estate broker associations currently have foreseen that the general value of the land in Compact country of panama could rise up to 30% to 40% in the next four years, due to this price increasing flow. Extreme luxury towers for over 100 stories, residential houses of over a zillion dollars, yachts and marine clubs, huge luxury hotel rooms, golf camps designed by well-known international specialists, as well as top grade malls, are currently under construction or in process of presenting in the next couple of years; renovating the face of the city into a major international and cosmopolitan metropolis. Promoters, private investors and abroad real estate companies, from United States, South America and even Europe, contain started the construction of real estate projects of amazing impact. Also, a great number of international real estate broker companies are setting up businesses in our country per month. Specifically we could tell you that seven of the highest towers under construction for Latin America are being built in Panama City, within the locations known as "Avenida Balboa" (this area is projected because skyscraper in front of the sea in the city). We could mention, a few: Aqualina, Aquamare, Vitri, Ocean Two and One, Los Faros de Panama and Ice Tower, ready to be supplied for the year 2009; besides the hundreds of apartment towers produce developed around the city. Great beach lot projects, remote island resorts, as much as in the Caribbean Sea (Bocas del Toro) as in the Pacific Ocean (Pearl Islands); as well as enjoyable retirement mountains (Boquete, Altos del Maria) are part of the avalanche of real estate projects that seems just to possibly be starting. Which are the real factors that caused this real estate property boost? We all know that after the hostilities occurred in Panama in 1989, the Panamanian real estate market remained hesitant as well as small amount of inversions in this sector were led in the nation's majority into commercial projects. Eleven years had to jog by after this event (year 2000) for the leaders in your tourist sector of the Panamanian government (led by the well-known Panamanian singer Ruben Blades) to take action initiating a serious marketing for the enhancement of the country's image. Panama was found as "the path less traveled", stressing not only from the advantages of being and international banking services and ocean going center, but also in the social, tourist, ecological and geographic elements that until then were unknown to the other countries in the world. This successful campaign was promoted worldwide generally international television chains, in Europe as well as in the United States. Included to this, something that has to be acknowledged, for the year 2003 Compact country of panama comes back to the international field with the announcement that a younger Panamanian lady (Justin Pasek) won the Miss Whole world contest, situation that allowed by extension the range in advantages of our country as a tourist and commercial destiny. Between the years 2003 and 2005, little by little the number of prospects increased as a consequence of these two important catalysts. Meanwhile, small categories of professionals (lawyers, brokers, and independent professionals) were supplying seminars about the Panama's advantages or organized small properties tours to foreigners. Several articles published in intercontinental retirement magazines (generation known as "Baby Boomers") and subsequently residences abroad, started to acknowledged Panama as one of the best nations around the world in the world to live at high standard levels, but through low costs; all of this caused due to excellent projects resolved to this market, as "El Valle Escondido" in Boquete - Chiriqui or "Altos del Maria" in Panama. One of the main triggering factors of this real estate boost in Compact country of panama occurred last April 24th, 2006, when Donald Trump announced in New York City the construction in "Punta Pacifica" area in Panama City of a 65-story tower recognized as "Trump Ocean Club International Hotel", with a price tag of 220 million dollars. Further more, on October from the same year, the national acceptance for the enlargement of your Panama Canal was given, initiating construction works in the time 2009. Starting from this point, there is no doubt that Panama would certainly become the centre and role model of real estate investments in your community, situation that has been increasing exponentially. Which are then Panama's added benefits as a real estate destiny? Well, let's get into the subject. Let me study those advantages that Panama offers and that will allow you, effectively, to take the decision to buy a property in our country, plenty of foreigners have done. From the real estate point of view, we could mention: -*- Panama offers the best banking center in the region, with the use of the actual American dollar as legal currency and with top of the line banking institutions (HSBC, CITIBANK, BBVA, etc . ) which will facilitate doing this of obtaining mortgages for foreigners, offering a fast foreign bank transaction process for deposits and reservation regarding properties. -*- Panamanian immigration law has one of the best golden age programs in the world, which will allow you to become a "resident" in less than 8 weeks. This program offers several incentives as the possibility to signific goods and personal values into your new properties clear of import duties, as well as motor vehicles also free of import chores. -*- An outstanding service, utilities and infrastructure system intended for properties, such as: high speed Internet (there are your five of the main Internet interconnection Networks crossing through Panama), Cable and Satellite TV, public potable water, wide range of telephony offer, fixed and cellular. -*- The opportunity to obtain extreme luxury apartments with ample spaces to a rate amazingly low compare with apartments of the same quality during USA and Europe. -*- The opportunity to acquire properties exempt to the 0% of property taxes for a period of 5, 10, 15 and even 20 years (depending on the date with construction's commencement). -*- A vast variety of companies and bilingual professionals involved in the real estate market. -*- If you are a businessman, Panamanian law has fiscal benefits to constructors and promoters that start real estate projects in the country. Additionally , there are other sorts of advantages to take into consideration that even when you are not directly involved in the realty business, they can become helpful at the moment of taking the choice of buying a property: -*- Panama has been acknowledge for providers as Pinkerton Intelligence Agency as a high standard safety country in contrast with the current situation in neighboring states. -*- You can hire house keeping services for a lower price (around US$ 150. 00 per month) -*- Up-to-date high standard technology available. -*- The opportunity to acquire goods from all over the world in the Colon Free Zone, due to the apparent position of the Panama Canal and the transit of in excess of 14, 000 ships per year. -*- The conditions involving Panamanian taxation law allow the tax payer not to spend taxes on bank interests or even income taxes when the services and/or business are performed abroad. -*- An exceptional geographic position to perform international commercial transactions, with fast admittance to the Pacific Ocean as well as to the Atlantic. -*- Panama has a low-risk profile in regards to natural disasters, such as earthquakes and hurricanes. These are some of the many advantages that Panama generally offer if you decide to acquire a property in our country, whether it is to invest or perhaps to relocate and enjoy life. Which are the most attractive websites to buy properties? To better answer this question, we have to break down our answer in four groups: Panama City, any mountains, the Pacific shore and the Atlantic shore. Compact country of panama City The main seaside view luxury condos are found throughout Panama City, distributed as follows: Balboa Avenue, Punta Pacifica and Costa del Este. The region known as "Avenida Balboa" has become the icon of real estate development in Panama. The reason behind this is due to the current construction of luxury residential studio towers with an outstanding architecture with a height of through 100 stories, to be concluded in the year 2009. Balboa Avenue offers quick access to the whole city, the banks and loans area, as well as to the main avenues, given that it is the sea-coast boulevard. One hundred meters away from this area you will find places to eat, bars, hotels and several facilities. European promoters, American as well as South Americans have foreseen the real estate potential in this region, equivalent to condos phenomenon occurred in Miami during the eighties. "Punta Pacifica" area was developed over the old City terminal (for the reason that it was next to the pacific shoreline and inside the city). This region was designed exclusively to provide an answer to the upcoming real estate demand. The area presents beautiful projects and high standard apartment towers. Additionally, you will find in "Punta Pacifica" malls (Multiplaza Pacific), Hospitals (John Hopkins Hospital), corporate buildings and access to tracks (Corredor Sur) which will grant you fast access to the particular international airport in 15 minutes. Is also in this sector where the Trump Organization and K Group will raise their touted real estate project. Another of the desired areas for visitors is Costa del Este. The "other city" because is referred to was also conceived and designed for typically the development of apartment buildings and closed residential residential areas. It is the perfect place for a foreigner to completely relocate through Panama. This region has it all schools, malls, big avenues; this sector offers several real estates along with a gorgeous view to the sea or to the city, located all 5 minutes away from the city and only ten from the international airport. What's more , important to stress out that this luxury tower's development seriously isn't circumscribed to these few areas. There are also urban ventures in the region of Punta Paitilla, Coco del Mar and Bay area (all of them in front of the sea), as well as beautiful developed personal areas in the surroundings of the Panama Canal, such as Albrook, Clayton and Quarry Heights. The Mountains Gorgeous high altitude projects with cool, fresh weather from 18Cº for you to 20Cº (64ºF to 68ºF) have been developed in the provinces of Panama, Cocle and Chiriqui. In the province associated with Panama, the most representative mountain project is found in the region from Sora, 75 minutes away from the City and known as "Altos del Maria". This project consists of a well-organized foreigner's group with utilities and spectacular landscapes. Another region about urban development can be found in what is known as "Tierras Altas" (High Lands) located in the province of Chiriqui (Volcan, Boquete and Cerro Punta). Among these places, Boquete is actually one of the most relevant real estate centres in the whole country, considering it counts with a wide supply of real estate projects, readily available houses in the mountains with amazing landscapes. Boquete has long been recognized by specialist in the subject as one of the best places for the purpose of retirement in the world, fact that has generated in this region the highest focus of retired foreigners in the country. Finally, in the province connected with Cocle, you will find the region known as "El Valle". Located in the extinguished volcano, El Valle offers the perfect weather, waterways, waterfalls and tourist attractions. El Valle is at present bringing measures to become one of the most wanted regions in the field of mountain properties, owing to its facilities and infrastructure, as well as to the proximity to Panama City (1hr. 45 mins. ) The Pacific Shore The supply of lots in front of the beach starts in the pacific coast line of the Province for Panama, and it goes all the way until the mid-country provinces. Almost all Panamanian high-class families have their beach houses for this sector; due to its proximity to the City (45 minutes). The coast line offers residential areas such as Came, Coronado, Punta Barco, San Carlos, Gorgona, among others. Within all these beach residential areas we have to remark the region known as "Coronado", region which counts with one of the best professional Golf camps in Latin America, pools, beach clubs, equestrian golf equipment, several restaurants and great supply of houses and flat buildings in front of the sea. Additionally , further on in the ocean coast line, we can find the region of Playa Blanca. Since the development of the macro hotel project known as "Royal Decameron" in the area, the infrastructure and general surroundings experience grow significantly. In Playa Blanca, you will be able to find casinos, swimming pools, restaurants, bars and discotheques, beach clubs along with a great variety of real estate projects just right next to the beachfront. Finally, we should also mention the recent development veteran in the seaside areas the provinces of Los Santos (Pedasi) and Veraguas, such as Playa Arenal, Punta Mala and Playa Venao, among others; which have become the new lives for many foreigners (mostly Europeans) that are searching for great extension cords of lands in front of the sea. The Caribbean Shore In this region, we can find a similar supply of real estate properties to the one located in the pacific coastline of the mid-country provinces. There are several real estate in front of the sea, as well as vast extensions of hectares together with the beach. This region is located two hours beyond Panama City and it offers the option to buy in the well-known Colon Free Zone. On the west side of the place, you will find in the Caribbean coastline, the spectacular region in Bocas del Toro, where properties next of the underwater or in the middle of an island are simply astounding. A great many types of international real estate companies have started projects in the crystal clear waters of Bocas del Toro. Bocas is one of the almost all known tourist destinies in Panama, located only 1hr and 45 minutes away by plane. It offers an excellent night life, restaurant, hotels and tours around the unique islands of the area. Bocas del Toro coastline has become the most wanted real estate choice for retired or pensioned foreigners in the Caribbean. Among the best areas of Bocas del Toro you can find Isla Colon, Boca del Drago, Red Frog Beach and Playa Larga. The residential project often called Red Frog is of renowned reputation in the world-wide spheres, given that it offers an incredible exclusively designed development pertaining to foreigners in one of the most beautiful islands in Bocas delete Toro, Bastimento's Island. The project has marine night clubs, restaurants, houses and a dazzling infrastructure. Islands The most infamous group of islands is found in Bocas del Toro, given that, once we already mentioned it offers a wide variety of real estate projects in the Caribbean, predicament of several TV series broadcasted around the world. The most important of the islands of the archipelago are: Isla Colon, Isla Bastimentos, Isla Solarte, Isla Cristobal, Isla Popa and Isla Zapatilla. Likewise, we can found several small independent islands just for private projects. Bocas' islands counts with an astonishing environment for scuba diving, marine activities and bird watching. A second group of islands that is raising popularity is the real estate market seen in the archipelago of Mosquito's Gulf, in front of the pacific shore of the province of Chiriqui. This Gulf has been allowed by the Panamanian government the title of Ecological Wildlife reserve, as a consequence of the great diversity of marine fauna found in the region. Most of the islands have registered real estate titles, which help its prompt buying. The surroundings of these islands will be famous for being one of the best places in the world for Black Marlin fishing. The Pearl Islands are located within the Gulf regarding Panama, three hours away from the city in the open sea, selling a group of more than 35 beautiful islands with spectacular panoramas, surrounded by coral reefs and vast vegetation. The beauty of this area attracted the production team of the trendy reality show "Survivor", who has filmed several times in this region. Last but not least, you will find the island of "Coiba" in the Pacific Ocean, formerly a prison already abolished and currently the National Park. The main island and its small islands which includes Isla Iguana have become in top destinies for diving scuba and water sports. What should I and should not achieve when buying a property in Panama? As a final suggestion, we will recommend you some practical advises when you decide to buy a property in Panama: Recommendation # 1: You can travel to the projects on your own, but it is advisable to be made it easier for by a professional who could properly introduce you to the causes, avoiding the pointless increase on the price. Recommendation # 2: If you are not fluent in Spanish, you should consult the promoter to get you the contract both, on Spanish and in your native language, for all legal ventures to be performed. Recommendation # 3: Once you reserve your house, immediately ask for a receipt and the signature of the Promissory Purchase-Sale agreement. Recommendation # 4: Once you have signed the agreement, double-check the deadlines for the subsequent down installments of your property. If you miss one of these, you are exposed to reduce the money already paid to the promoter. Recommendation # 5: Try to take a quick decision on acquiring the property; seeing as once you reserve it, the price is then frozen. A result of current demand in the market, prices on apartments rise from a monthly rate. Recommendation # 6: Once you reserve your possessions, look for the professional advice of lawyers or real estate agents, in order to verify all documentation and contracts are a result of procedure of registration. Recommendation # 7: Think about the chance of acquiring your property through a Panamanian corporation. They are of swift incorporation, considerably cheap and easy to manage. Using a enterprise to acquire a property in Panama will ease a future transport of it, if that's the case.