#Hinduja Company

[kailashprakash]

Ajay Hinduja Strategic Leadership Powers GOCL’s New Ventures

Ajay Hinduja has been pivotal in GOCL Corporation’s strategic shift toward high-growth sectors like EMS and Metal Cladding. As a Hinduja Group company, GOCL continues the Hinduja Family tradition of forward-thinking leadership, creating value across industries by offering innovative, reliable, and advanced manufacturing solutions.

[marlinmedicall]

Expertise in Safe Hands: Dr. Vipul Nanda, Renowned Surgeon

Meet Dr. Vipul Nanda, a distinguished surgeon known for his expertise and compassionate care. With extensive experience and advanced training, Dr. Nanda specializes in various surgical procedures, including cosmetic and reconstructive surgery.

He is committed to providing personalized treatment plans tailored to meet the unique needs and goals of each patient. As a leader in his field, Dr. Nanda is dedicated to delivering exceptional results while prioritizing patient safety and satisfaction.

Whether you require cosmetic enhancements or reconstructive surgeries, trust Dr. Vipul Nanda to provide you with the highest quality of care and achieve optimal outcomes.

[saynaija]

President Tinubu Arrives India, Heads Straight Into Top-Level Investment Meeting With Hinduja Chairman After 15-Hour Journey

President Tinubu Arrives India, Heads Straight Into Top-Level Investment Meeting With Hinduja Chairman After 15-Hour Journey Undeterred by jetlag from a long intercontinental journey, President Bola Tinubu, on Tuesday, arrived in New Delhi to the immediate embrace of Mr. Prakash Hinduja , the Chairman and CEO of the Hinduja Group of Companies, a conglomerate with a total asset portfolio…

[stephensmithuk]

The Hound of the Baskervilles: Three Broken Threads

Hat tip to @myemuisemo for another excellent post that covers much of what I was planning together:

Data protection was not really a thing back in 1889. However, paper hotel registers would be something filled in by the front desk staff, not the guest. They would contain details of extra charges incurred as well, all stuff generally done by computer, but you can still buy paper copies today. Particularly for the Indian market, where less than half the population have Internet access. These registers are generally mandatory and in some countries, the data will still be passed to the police when it concerns newly arrived foreigners. That's why they ask for your passport.

Newcastle upon Tyne, the one people generally talk about as opposed to Newcastle-under-Lyme in Staffordshire, was at the centre of a major coal mining area in North-East England, the Durham and Northumberland coalfields being in close proximity. The industry was still employing children - boys as young as 12 could work in mines - and was still a pretty dangerous, not to mention unhealthy industry.

The British economy was heavily reliant on coal, especially the newly built electric power stations. While the railways had a big coal trade for internal transport for domestic purposes, boats also played a big role, either going via canal or down the East Coast of Great Britain to the London Docks. This route would become vulnerable to German attack in the World Wars, particularly in the second war from fast torpedo boats known to the British as "E-boats"; the East Coast convoys are a lesser-known part of the naval war, with Patrick Troughton having served with Coastal Force Command.

The Mayor of Gloucester, like most civic mayors in England, is the chair of the council, elected to a one-year term by their fellow councillors. The current holder is Conservative councillor Lorraine Campbell. It's a mostly ceremonial role involving going to various events while wearing a red cloak and a big hat:

Gloucester's Deputy Mayor is called the Sheriff of Gloucester. There is still a Sheriff of Nottingham, by the way.

The Anglophone Canadian accent was historically noticeably different to an American one and of course had its own varieties. They've gotten closer over the decades, especially due to television.

Sir Henry would have limited luggage space on the ship over, so three pairs of boots would be reasonable. He'd have to ship over anything else at further cost, so it could be cheaper to buy new in London.

Deliveries of telegrams that weren't in the immediate area of the office cost extra. Bradshaw's Guide for Tourists in Great Britain and Ireland would state the nearest telegraph office for a town, as the 1866 edition demonstrates:

Sir Charles' estate was worth around £80m in today's money, but that would not even get him onto The Sunday Times Rich List, which starts at £350m (Sir Lewis Hamilton, i.e. the F1 driver). It tops out with Gopichand Hinduja and his family at an estimated £37.2 billion, whose conglomerate is many focussed on India, but also are the biggest shareholders in US chemical company Quaker Houghton.

Westmoreland was a historical county in Northern England; it was absorbed into Cumbria in 1974, but its area became part of the Westmoreland and Furness unitary authority in 2023.

"Entailed" means that Sir Charles has stipulated in a legal document that the Baskerville estate would have to pass to Sir Henry's heir intact. This was a feudal era practice that has now been abolished in most jurisdictions, with limited remaining use in England and Wales. Simply put Sir Henry is not allowed to sell the house or the land, even part of it. He can do what he likes with the cash and probably the chattels, the movable property like the candlesticks and the toasting forks.

This page covers it in relation to the works of Jane Austen with relevant spoilers:

Borough is another name for the area of Southwark. It got a Tube station in 1890, when the City and South London Railway opened, now the Bank branch of the Northern line. It also is famous for Borough Market, then a wholesale food market under cover of buildings from the 1850s. Today it is a retail market for specialty food; kind of like a farmers' market.

In 1888, the 10:30 from Paddington would get to Exeter at 15:35, a journey of five hours. @myemuisemo provides route maps. I would add at this point, GWR services to SW England went via Bristol, adding a lot of time to the journey, while the LSWR route from Waterloo was a lot more direct. Wags dubbed the former "the Great Way Round". The construction of two cut-off lines allowed the GWR to go via Westbury and Castle Cary.

I will cover the modern day condition of the route in my Chapter 6 post.

The GWR still had some broad-gauge track at 2,140 mm(7 ft 1⁄4 in) left that Brunel had favoured, but this would be finally eliminated in 1892.

Finally, Holmes is referencing the sport of fencing when he learns the cabbie has been given his name. The foil is the lightest of the three swords used in competitive fencing, such as the Olympics.

In an age before electronic fencing equipment, point scoring relied on the eyesight of the umpire... and the honesty of the competitions.

I was in my fencing club at university. I can't say I was that great. I preferred the epee, which doesn't have the priority rules...

[trendsofmarket]

Analysis of Contact Center Analytics Market Outlook and Forecasts By Top Manufacturers, Production, Consumption, Trade Statistics, and Growth Analysis

Research Nester assesses the growth and market size of global contact center analytics market which is anticipated to be on account of the increasing usage of social media platforms.

Request for customization @

Research Nester’s recent market research analysis on “Contact Center Analytics Market: Global Demand Analysis & Opportunity Outlook 2037” delivers a detailed competitor’s analysis and a detailed overview of the global contact center analytics market in terms of market segmentation by solution, service type, deployment mode, enterprise size, application, end use, and by region.

Growing Use of Predictive Analytics to Promote Global Market Share of Contact Center Analytics

 The global contact center analytics market is estimated to expand due to the growing use of predictive analytics to accurately predict consumer behavior and service demand. This feature enables the optimization of resource allocation, reduction of high costs, and improved labor management and technology investment based on expected future needs. Real-time monitoring enables contact centers to spot operational inefficiencies or customer service issues as soon as they arise, preventing revenue loss or client churn. Contact center managers can use predictive analytics insights to make data-driven decisions about staffing, training, customer service strategies, and resource allocation.

Additionally, several major companies are launching new solutions in the market to improve customer experience. For instance, in October 2020, Hinduja Global Solutions (HGS), a global leader in business process management (BPM) and customer experience solutions, launched HGS PULSE, a new contact center analytics platform that provides business performance and customer insights using near real-time data. With access to predictive analytics and real-time data, contact center leaders can act proactively by forecasting customer turnover and loyalty, and manage their personnel by analyzing customer demand.

Some of the major growth factors and challenges that are associated with the growth of the global contact center analytics market are:

Growth Drivers:

Growing use of AI and machine learning

Increased demand for speech and text analytics

Challenges:

Businesses in the public, financial, insurance, and debt-collection sectors must comply with several regulations; failure to do so may result in severe penalties such as heavy fines and criminal prosecution. Contact centers have attempted to reduce their risks by implementing call recording, monitoring, and scripting; however, these solutions do not provide any assurance or evidence for compliance. As a result, stringent laws and regulations may impede the growth of the contact center analytics market.

Access our detailed report at:

By application, the global contact center analytics market is segmented into automatic call distributor, customer experience management, log management, real-time monitoring & reporting, risk & compliance management, workforce optimization. The benefits that contact center analytics offer to customer experience management practices—such as a lower customer attrition rate, improved crisis management, and lower marketing costs—are driving the segment's growth.

Additionally, companies can use customer experience management systems, which gather customer comments, transactions, interactions, and agent data, to review the report for customer experience and agent performance. Customer experience management solutions also help companies analyze customer data from many channels and generate insights that improve contact center operations.

By region, the Europe contact center analytics market is to generate the highest revenue by the end of 2037. Europe’s contact center operators are gradually shifting to cloud-based contact center solutions that meet higher security standards, which are escalating the market growth in the region. The region has emerged as a popular destination for virtual call centers and BPO outsourcing, particularly for American businesses searching for lower-cost, English-speaking labor.

This report also provides the existing competitive scenario of some of the key players of the Cisco Systems Inc., Genpact, SAP SE, Oracle Corporation, Avaya LLC, NICE Ltd., Five9 Inc., CallMiner, Servion Global Solutions, Genesys Cloud Services, Inc., and others.

Request Report Sample@

Research Nester is a leading service provider for strategic market research and consulting. We aim to provide unbiased, unparalleled market insights and industry analysis to help industries, conglomerates and executives to take wise decisions for their future marketing strategy, expansion and investment etc. We believe every business can expand to its new horizon, provided a right guidance at a right time is available through strategic minds. Our out of box thinking helps our clients to take wise decision in order to avoid future uncertainties.

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[hindujahospitalofficial]

The Flagship Of Hinduja Group, Ashok Leyland, Expands Global Reach, Optimistic For Domestic Recovery

The company reported a profit after tax (PAT) of ₹770 crore for Q2, bolstered by exceptional income and deferred tax credits. Revenue for the September quarter was ₹8,728 crore, reflecting a 10 per cent decline from ₹9,592 crore in Q2 FY24. However, excluding exceptional items, PAT grew 12 per cent to ₹653 crore from ₹584 crore last year. The exceptional item of ₹117 crore was due to an increase in the valuation of an investment.

The growth in PAT was primarily attributed to strong cost-control measures, including leveraging stable commodity prices, especially steel, and consistently reducing material costs. Over the past two years, we have achieved cost reductions exceeding ₹650 crore each year, and we are on track for more significant reductions this year. These efforts are reflected in the higher PBT and PAT, despite the dip in volumes,” said K M Balaji, Chief Financial Officer of Ashok Leyland

[suryabansal]

Ashok Leyland Strengthens Presence In Rajasthan With New LCV Dealership In Udaipur

Ashok Leyland, the flagship company of the Hinduja Group and a leader in India's commercial vehicle sector, has inaugurated its latest Light Commercial Vehicle (LCV) dealership in Udaipur, Rajasthan

[insightsresearch]

The Growing Impact of Contact Center Analytics Market

on Customer Engagement Analysis of Contact Center Analytics Market Size by Research Nester Reveals the Market to Grow with a CAGR of 12.1% During 2025-2037 and Attain USD 8.3 billion by 2037 Research Nester assesses the growth and market size of global contact center analytics market which is anticipated to be on account of the increasing usage of social media platforms. Research Nester’s recent market research analysis on “Contact Center Analytics Market: Global Demand Analysis & Opportunity Outlook 2037” delivers a detailed competitor’s analysis and a detailed overview of the global contact center analytics market in terms of market segmentation by solution, service type, deployment mode, enterprise size, application, end use, and by region. Growing Use of Predictive Analytics to Promote Global Market Share of Contact Center Analytics  The global contact center analytics market is estimated to expand due to the growing use of predictive analytics to accurately predict consumer behavior and service demand. This feature enables the optimization of resource allocation, reduction of high costs, and improved labor management and technology investment based on expected future needs. Real-time monitoring enables contact centers to spot operational inefficiencies or customer service issues as soon as they arise, preventing revenue loss or client churn. Contact center managers can use predictive analytics insights to make data-driven decisions about staffing, training, customer service strategies, and resource allocation. Additionally, several major companies are launching new solutions in the market to improve customer experience. For instance, in October 2020, Hinduja Global Solutions (HGS), a global leader in business process management (BPM) and customer experience solutions, launched HGS PULSE, a new contact center analytics platform that provides business performance and customer insights using near real-time data. With access to predictive analytics and real-time data, contact center leaders can act proactively by forecasting customer turnover and loyalty, and manage their personnel by analyzing customer demand. Some of the major growth factors and challenges that are associated with the growth of the global contact center analytics market are: Growth Drivers: ·       Growing use of AI and machine learning ·       Increased demand for speech and text analytics Challenges: Businesses in the public, financial, insurance, and debt-collection sectors must comply with several regulations; failure to do so may result in severe penalties such as heavy fines and criminal prosecution. Contact centers have attempted to reduce their risks by implementing call recording, monitoring, and scripting; however, these solutions do not provide any assurance or evidence for compliance. As a result, stringent laws and regulations may impede the growth of the contact center analytics market. Access our detailed report at: https://www.researchnester.com/reports/contact-center-analytics-market/6391 By application, the global contact center analytics market is segmented into automatic call distributor, customer experience management, log management, real-time monitoring & reporting, risk & compliance management, workforce optimization. The benefits that contact center analytics offer to customer experience management practices—such as a lower customer attrition rate, improved crisis management, and lower marketing costs—are driving the segment's growth. Additionally, companies can use customer experience management systems, which gather customer comments, transactions, interactions, and agent data, to review the report for customer experience and agent performance. Customer experience management solutions also help companies analyze customer data from many channels and generate insights that improve contact center operations.

[asmitabissblogger]

Hinduja Leyland Finance (HLF) is poised for a significant transformation as it gears up to go public through a reverse merger with NXTDigital, a listed media company under the Hinduja Group. This strategic move is expected to unlock substantial value for investors and enhance the visibility of HLF’s true potential.

[cosmeticsurgeon12]

best hymenoplasty in delhi

MBBS (KGMC Lucknow) , M.S. General Surgery (GSVM Medical college Kanpur) , DNB Plastic surgery (Maulana Azad Medical college New Delhi ),  Mch Plastic surgery (Vardhman Mahavir Medical college & safdarjung Hospital New Delhi)

Dr shobha Jindal is an experienced plastic & cosmetic surgeon based at New Delhi. She qualified MBBS from the prestigious King George’s Medical College Lucknow & M.S. in General Surgery from G.S.V.M. Medical College, Kanpur. Then DNB (Plastic surgery) from Maulana Azad Medical College New Delhi & thereafter achieved another milestone in her career, Mch (Plastic surgery) from Vardhman Mahavir Medical College & Safdarjung Hospital New Delhi.

Maulana Azad Medical college is currently ranked ” 3rd ”  in the country  (source : Maulana Azad Medical college website). The Burns unit of Burns & Plastic surgery Department of Vardhman Mahavir Medical College & Safdarjung Hospital New Delhi is the largest in the world as far as patient turnover is concerned (source : VMMC and Safdarjung Hospital website) . Dr shobha Jindal operated cleft lip and cleft palate patients at shivpuri (Madhya Pradesh) in the Lifeline Express Train. Lifeline Express Train is world’s first Hospital Train (source : wikipedia )

she has been associated with Hinduja Hospital Mumbai , Pushpawati singhania Research Institute New Delhi , Indraprastha Apollo Hospital New Delhi & Richfeel Hair New Delhi [A renowned Hair company] and has attended various conferences on Plastic & Cosmetic Surgery. Patients from Qatar, Oman, Afghanistan, Australia, Mauritius, and Canada have appreciated her services

Cosmetic surgery is a procedure that is performed on normal parts of the body with the purpose of improving the appearance / removing signs of ageing. It increases a person’s self-esteem by enhancing one’s identity and giving a balanced look to the body. It contributes not only to the patient’s physical appearance but also to the mental health of the patient. An individual has a different body form so proper planning according to the individual patients is very important

Indian Medical Tourism sector was estimated to be worth 5.50 Billion US $ in June 20 and is growing at a CAGR of  18% . India receives annually 23% of the Russians travelling abroad for Treatment. Medical Tourism in India has been a success story so far attributable primarily to the following factors :

English is an official language in India . Translators for other languages are also available

Visa Restrictions have been removed which boosted Medical Tourism to India.  Gulf nationals earlier required a 2 Months gap between successive visits which has now been done away with . A visa on arrival scheme has been initiated for a select group of countries which allows  stay in India for more than a month

Quality of  Treatment lies in the skill set of the Indian doctors , nurses and other supporting staff  & “State of the Art” Equipment /Infrastructure which may not be available even in advanced economies . India has a large no of “JCI” accredited Hospitals

Cost of  Treatment in India is one tenth of that in advanced countries like United Kingdom , Unites states of America . Cardiac surgeries ,orthopaedic procedures ,  Alternative medicine , eye treatment & Plastic and cosmetic surgeries are among the  popular procedures sought  after  by  Tourists visiting India . SAARC countries’ proximity to India, a record of  poor  medical  infrastructure and the above mentioned  cost  factor make India a favourable destination for them . SAARC  comprises  Afghanistan , Bangladesh ,India , Bhutan , Maldives , srilanka , Pakistan and Nepal

[market-news-24]

Today's Current Affairs: UK PM Rishi Sunak and Wife Akshata Murty's Wealth Surges in 2024 Rich List British Prime Minister Rishi Sunak and his wife Akshata Murty have climbed the ranks in the 2024 'Sunday Times Rich List', with their wealth estimated at GBP 651 million. Akshata's lucrative Infosys shareholding has contributed significantly to their rising wealth, surpassing Rishi Sunak's earnings. The list also highlights other prominent Indian-origin billionaires, including the Hinduja family, the Reuben brothers, and Lakshmi N. Mittal. [ad_2] Download Latest Movies in HD Quality Downloading In 15 seconds Scroll Down to End of This Post const downloadBtn = document.getElementById('download-btn'); const timerBtn = document.getElementById('timer-btn'); const downloadLinkBtn = document.getElementById('download-link-btn'); downloadBtn.addEventListener('click', () => downloadBtn.style.display = 'none'; timerBtn.style.display = 'block'; let timeLeft = 15; const timerInterval = setInterval(() => if (timeLeft === 0) clearInterval(timerInterval); timerBtn.style.display = 'none'; downloadLinkBtn.style.display = 'inline-block'; // Add your download functionality here console.log('Download started!'); else timerBtn.textContent = `Downloading In $timeLeft seconds`; timeLeft--; , 1000); ); [ad_1] 1. Who saw the biggest increase in wealth on the 2024 Sunday Times Rich List? A. Indian-origin Hinduja family B. Rishi Sunak and Akshata Murty C. David and Simon Reuben D. ArcelorMittal steelworks Lakshmi N. Mittal Answer: B. Rishi Sunak and Akshata Murty 2. Which Indian-origin billionaire slipped two places from last year on the 2024 list? A. Prakash Lohia B. Mohsin and Zuber Issa C. Anil Agarwal D. Navin and Varsha Engineer Answer: C. Anil Agarwal 3. Who is the first UK musician to become a billionaire according to the 2024 Sunday Times Rich List? A. Sunder Genomal B. Jasminder Singh C. Lord Swraj Paul D. Sir Paul McCartney Answer: D. Sir Paul McCartney [ad_2] What is the latest ranking of UK Prime Minister Rishi Sunak and his wife in the 2024 Rich List? In the 2024 Rich List, Rishi Sunak and his wife Akshata Murty have moved up the ranks from 275th to 245th, with an estimated wealth of GBP 651 million. How much did Akshata Murty earn compared to Rishi Sunak? Akshata Murty's earnings far exceed that of Rishi Sunak, with her estimated GBP 13 million in dividends over the past year, compared to Sunak's GBP 2.2 million in 2022-23. What is the main source of wealth for Rishi Sunak and Akshata Murty? The couple's most valued asset is Akshata Murty's shareholding in Infosys, a Bangalore-based IT company co-founded by Akshata Murty's father, Narayan Murthy. Who are the top 3 wealthiest individuals on the 2024 Rich List? The top 3 wealthiest individuals on the 2024 Rich List are the Indian-origin Hinduja family, followed by the Reuben brothers, and NRI tycoon Lakshmi N. Mittal. What is the trend in the number of billionaires on the Rich List? In 2024, the Rich List reveals the largest fall in billionaires in its history, down from 177 in 2022 to 165 this year. [ad_1] Download Movies Now Searching for Latest movies 20 seconds Sorry There is No Latest movies link found due to technical error. Please Try Again Later. function claimAirdrop() document.getElementById('claim-button').style.display = 'none'; document.getElementById('timer-container').style.display = 'block'; let countdownTimer = 20; const countdownInterval = setInterval(function() document.getElementById('countdown').textContent = countdownTimer; countdownTimer--; if (countdownTimer < 0) clearInterval(countdownInterval); document.getElementById('timer-container').style.display = 'none'; document.getElementById('sorry-button').style.display = 'block';

, 1000); [ad_2] Today's current affairs highlight British Prime Minister Rishi Sunak and his wife Akshata Murty's impressive rise in wealth on the 2024 'Sunday Times Rich List'. This power couple has moved up the ranks to 245th place with an estimated wealth of GBP 651 million, making them the wealthiest residents of 10 Downing Street. Akshata Murty's earnings from her Infosys shareholding far exceed that of her husband, with her estimated GBP 13 million in dividends over the past year. The list also features other Indian-origin billionaires, showcasing the diversity of wealth in the UK. This year's rich list marks a historic dip in billionaire numbers, signifying a shift in the country's financial landscape. [ad_1]

[vstcoreb]

vstcorebtrailers

vstcorebtrailers

In 1999, Mr. Sita Ram Yadav, Founder & Chairman of group embarked on his entrepreneurial journey after serving in the armed forces, establishing a steel hardware business. Over time, the business expanded, leading to the inception of Vinay Steel Traders, a steel trading firm. In 2006, Mr. Vijay Yadav, Managing Director joined the steel trading business, attracted by its promising prospects. Witnessing the remarkable response and recognizing the market’s potential, Mr. Vikas Yadav, Managing Director also became part of the steel trading enterprise in 2011. Throughout this period, the group had been esteemed customers of steel authorities, establishing a strong relationship. Seeking to add further value to their business and capitalizing on their market research, the group embarked on a new venture in 2019. They established VST Motor India Company under the brand name VST coreB trailers, dedicated to manufacturing commodity transport solutions. Click for more knowning vst united

Impressed by the exceptional performance and capabilities demonstrated by the group, the Hinduja Group, specifically Ashok Leyland, extended a dealership proposal to the group in December 2022. The dealership VST Auto India Pvt Ltd officially commenced on April 1st, 2023, and will serve as a key provider in the largest TIV (Total Industry Volume) region of India. Click now for more update coreb

In July 2023, the group embarked on a new venture called VST cleanI, a company dedicated to manufacturing Industrial, Commercial, and Municipal Multi Cleaning Equipment as well as Special Purpose Vehicles. By establishing VST cleanI, the group aims to strengthen its commitment to the nation-building process, aligning with its vision, mission, and value proposition. The company is driven by a strong desire to contribute to the Swachh Bharat Mission, playing an active role in making India a cleaner and greener nation. Read more vstcorebtrailers

By offering a comprehensive range of products & services, group initiatives will enable to provide customers with a one-stop solution, significantly enhancing the vision of the VST United Group.

VST coreB Trailers

VST coreB Trailers is India’s largest commodity transport solutions manufacturer. Being the top quality trailer manufacturing company in India having more than 800 trailers production capacity monthly. VST coreB trailer manufacturer in India and truck bodies manufacturing Trailers, Tip Trailers, Containers, Bulkers, Tankers etc. Read more vstcoreb

Ashok Leyland - VST Auto India Pvt Ltd

VST Auto India Private Limited is an authorized dealership of Ashok Leyland for Medium and Heavy Commercial Vehicles'(M&HCV) Sales, Service and Spares for Central-East region of the Rajasthan, catering the largest TIV region in India. Click now ashok leyland dealership

VST Clean India Pvt. Ltd. Click now for more update vstcleani

VST Clean India is Industrial, Commercial and Municipal Multi Cleaning Equipment’s Manufacturing and Special Purpose Vehicles Manufacturing Company Click now vst clean india

Velocity Fintrust Private Limited

We seek to forge alliances with leading banks and non-banking finance companies, offering a wide spectrum of financial services. Our focus is on delivering diverse loan products and comprehensive insurance solutions to meet the needs of our clients. Read more vst auto india

Mission: Our mission is to be the leading group in India, providing customers with exceptional end-to-end transportation solutions. We strive to transform the transportation industry through the relentless pursuit of technological advancements, innovative practices, and comprehensive solutions. Click now vst trailer manufacturers

Vision: Our vision is to become India’s first choice group, known for our unrivaled commitment to delivering seamless end-to-end transportation solutions. Through our continuous focus on technology, innovation, and strategic problem-solving, we aim to revolutionize the way transportation is conducted, setting new standards of excellence in the industry.

Values: At the core of our operations are our deeply ingrained values, which guide every aspect of our business:

Customer-Centric Approach: We place our customers at the forefront of everything we do, ensuring their needs are met and surpassed through personalized, end-to-end transportation solutions.

Innovation and Technology: We embrace cutting-edge technologies and foster a culture of innovation to constantly improve our services, efficiency, and overall customer experience.

Integrity and Reliability: We uphold the highest standards of integrity and reliability, building trust with our customers, partners, and stakeholders by consistently delivering on our promises.

Collaboration and Partnerships: We value strong relationships and collaborative partnerships, working closely with our customers and industry stakeholders to co-create solutions that drive mutual success.

Sustainability: We are committed to sustainable practices, minimizing our environmental impact, and contributing to a greener and more sustainable future for generations to come.

“Through our mission, vision, and values, we are dedicated to revolutionizing transportation, setting new benchmarks in customer satisfaction, and establishing ourselves as the premier choice for comprehensive transportation solutions in India.”

[nguyenminhphuc]

Week 10 - Stick and stones can break our bones, but words can break our hearts (Social Media Governance).

There are several, slightly different definitions for online bullying and harassment. For the purposes of this blog post, I believe the definition of online bullying is as follows: "Bothering someone online, teasing in a mean way, calling someone hurtful names, intentionally leaving persons out of things, threatening someone, and saying unwanted, sexually related things to someone" (Patchin and Hinduja, 2006).

Cyberbullying and/or harassment, which began as online comments are now commonplace on social media and in any digital community. People say horrible things globally, but how can we control speech? Who judges what is appropriate and what is not? Many social media sites have moderators, sometimes known as ‘mods’, inside specialized specialist groups, but in general, there exists a lot of seemingly unmoderated insults, online bullying, and harassment on both private and public pages. Organizations frequently monitor the comments portion of their social media pages, and content providers can block specific terms from being remarked on their material. While these are solid choices, restricting words or statements, regardless of how serious they are, might create a sense of government and opinion-blocking, which can destroy the whole idea of a public sphere and irritate these people.

Although the Australian government has approved laws (Department of Infrastructure, Transport, Regional Development, Communications and the Arts, 2022) making some forms of cyberbullying criminal; How do you manage an online place where there are basically no cyber regulations? Now Despite this is true to some extent, the laws established by social media companies and listed as guidelines are intended to suggest ways in which social media communications should be handled by members of an organization and how this can benefit users by allowing everyone to engage and participate actively in an online environment (Linke & Zerfass 2013, p.275).

References:

Anne, L., & Ansgar, Z. (2013). Social media governance: regulatory frameworks for successful online communications. Journal of Communication Management, 17(3). https://www.proquest.com/docview/1403431599?accountid=14205&pq-origsite=primo&sourcetype=Scholarly%20Journals

Department of Infrastructure, Transport, Regional Development, Communications and the Arts. (2022, January 23). Online Safety Act 2021. Federal Register of Legislation. https://www.legislation.gov.au/C2021A00076/latest/text

Patchin, J. W., & Hinduja, S. (2006). Bullies Move Beyond the Schoolyard: A Preliminary Look at Cyberbullying. Youth Violence and Juvenile Justice, 4(2), 148–169. https://doi.org/10.1177/1541204006286288

[trendsofmarket]

Analysis of Contact Center Analytics Market Size Analysis By Growth, Emerging Trends and Future Opportunities

Research Nester assesses the growth and market size of global contact center analytics market which is anticipated to be on account of the increasing usage of social media platforms.

Research Nester’s recent market research analysis on “Contact Center Analytics Market: Global Demand Analysis & Opportunity Outlook 2037” delivers a detailed competitor’s analysis and a detailed overview of the global contact center analytics market in terms of market segmentation by solution, service type, deployment mode, enterprise size, application, end use, and by region.

Access our detailed report at:

Growing Use of Predictive Analytics to Promote Global Market Share of Contact Center Analytics

 The global contact center analytics market is estimated to expand due to the growing use of predictive analytics to accurately predict consumer behavior and service demand. This feature enables the optimization of resource allocation, reduction of high costs, and improved labor management and technology investment based on expected future needs. Real-time monitoring enables contact centers to spot operational inefficiencies or customer service issues as soon as they arise, preventing revenue loss or client churn. Contact center managers can use predictive analytics insights to make data-driven decisions about staffing, training, customer service strategies, and resource allocation.

Request for customization @

Additionally, several major companies are launching new solutions in the market to improve customer experience. For instance, in October 2020, Hinduja Global Solutions (HGS), a global leader in business process management (BPM) and customer experience solutions, launched HGS PULSE, a new contact center analytics platform that provides business performance and customer insights using near real-time data. With access to predictive analytics and real-time data, contact center leaders can act proactively by forecasting customer turnover and loyalty, and manage their personnel by analyzing customer demand.

Some of the major growth factors and challenges that are associated with the growth of the global contact center analytics market are:

Growth Drivers:

Growing use of AI and machine learning

Increased demand for speech and text analytics

Challenges:

Businesses in the public, financial, insurance, and debt-collection sectors must comply with several regulations; failure to do so may result in severe penalties such as heavy fines and criminal prosecution. Contact centers have attempted to reduce their risks by implementing call recording, monitoring, and scripting; however, these solutions do not provide any assurance or evidence for compliance. As a result, stringent laws and regulations may impede the growth of the contact center analytics market.

Request Report Sample@

By application, the global contact center analytics market is segmented into automatic call distributor, customer experience management, log management, real-time monitoring & reporting, risk & compliance management, workforce optimization. The benefits that contact center analytics offer to customer experience management practices—such as a lower customer attrition rate, improved crisis management, and lower marketing costs—are driving the segment's growth.

Additionally, companies can use customer experience management systems, which gather customer comments, transactions, interactions, and agent data, to review the report for customer experience and agent performance. Customer experience management solutions also help companies analyze customer data from many channels and generate insights that improve contact center operations.

By region, the Europe contact center analytics market is to generate the highest revenue by the end of 2037. Europe’s contact center operators are gradually shifting to cloud-based contact center solutions that meet higher security standards, which are escalating the market growth in the region. The region has emerged as a popular destination for virtual call centers and BPO outsourcing, particularly for American businesses searching for lower-cost, English-speaking labor.

This report also provides the existing competitive scenario of some of the key players of the Cisco Systems Inc., Genpact, SAP SE, Oracle Corporation, Avaya LLC, NICE Ltd., Five9 Inc., CallMiner, Servion Global Solutions, Genesys Cloud Services, Inc., and others.

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The Flagship Of Hinduja Group, Ashok Leyland, Expands Global Reach, Optimistic For Domestic Recovery

Ashok Leyland, the flagship company of the Hinduja Group, is making significant strides in expanding its global reach, with a strategic focus on Southeast Asia. At the same time, the company anticipates a robust recovery in the domestic market in the second half of the year. Its electric vehicle subsidiary, Switch Mobility, is on track to achieve EBITDA break-even within this fiscal year.

While the MHCV (Medium and Heavy Commercial Vehicle) industry grew by 10 per cent in Q1, Q2 saw a slowdown due to factors like extreme weather, irregular rainfall, and delayed government capital expenditure, resulting in a 12 per cent drop in MHCV volumes. However, these factors are short-term, and we remain optimistic about the industry’s recovery in the second half of the year and the medium term,” said Dheeraj Hinduja, Executive Chairman of Ashok Leyland.

[suryabansal]

The Flagship Of Hinduja Group, Ashok Leyland Set To Revolutionize Transportation With Hydrogen-Powered Truck Launch

Ashok Leyland, the flagship company of the Hinduja Group in India, announced on Monday its ambitious plan to commercially launch its first hydrogen-powered truck within the next 18 to 24 months