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The Psychology of Acceptance and Complaining
It is important not to confuse giving feedback with complaining. Every organisation should have a mechanism by which the users can complain and get their grievances addressed.
The culture of giving feedback and complaining is considered desirable as it ensures the proper functioning of any system or organization. Every organization should have a mechanism by which the users can complain and get their grievances addressed.
Read full article here https://www.undoyourstress.com/the-psychology-of-complaining/
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