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How an ORM agency in India can help you in managing your reputation?
The importance of an effective online reputation is same for organization and entity of every size and shape. That said, your online reputation is a crucial tool in the modern digital age that has the power to make or break your success. What people say about you online matters, regardless of your size—you are an individual, small business, or multinational corporation. Moreover, unfavorable social media posts, negative reviews, or damaging content can damage your reputation and have an adverse effect on your credibility, dependability, and ultimately, your financial line. This is where an Online Reputation Management company India can help you with that.
What do we understand with Online reputation management?
There are still many people that are aware of the advantages and benefits of managing their online reputation. In simple words, the process of managing an individual's or company's online reputation is known as online reputation management, or ORM. Moreover, it largely includes keeping an eye on, evaluating, and reacting to mentions, reviews, and comments made online on a variety of platforms. His may include social media, search engines, review websites, and news websites. On the other side, in order to create a positive online image, online reputation management agency in India seeks to lessen the impact of negative content while promoting and enhancing positive content.
In what aspects an Indian ORM Agency Assist You?
As a a company struggles with their reputation, they may need the help and support of an expert to manage with the crisis situation. This is where an online reputation management company India can help you with. While they can guide and assist you in every phase, they can further support via:
Keeping a track of your reputation
An Indian ORM company will keep an eye out for any online mentions of your brand or name on various platforms. This includes review websites like Yelp, Google My Business, and industry-specific forums in addition to social media platforms like Facebook, Twitter, and Instagram. The agency can spot possible threats to your reputation and take proactive steps to address them by monitoring what people are saying about you.
A Well-Coordinated Reaction to negative Content
If you ignore negative articles, reviews, or comments, it can seriously harm your reputation. An online reputation management agency in India will create a tactical plan to quickly and efficiently address unfavorable content. This could entail addressing the issues raised in a professional manner, getting in touch with the source of the negative content to ask that it be removed, or posting positive content to offset the negativity.
Content Development and Marketing
Positive content that highlights your experience, authority, and dependability is one of the best strategies to manage your online reputation. You can collaborate with an Indian ORM agency to produce excellent content that showcases your accomplishments and strengths, such as blog entries, articles, videos, and infographics. Subsequently, they will disseminate this content via multiple digital platforms to guarantee optimal exposure and outreach.
Search Engine Optimization (SEO)
Making sure that positive content appears high and negative content appears lower on search engine results pages (SERPs) is an essential part of reputation management services in india. Also, an SEO strategy will be used by an ORM agency in India to optimize your current content and produce fresh content that performs well for pertinent keywords. They can assist you in taking charge of the story that is being told about your name or brand by increasing your search engine visibility.
Review Creation and Administration
Positive evaluations have a big impact on how the public views a business and how prospective clients perceive it. By using tactics like email campaigns, review request forms, and rewards for pleased customers, an ORM agency in India can assist you in getting more positive reviews. In addition, they will handle your online reviews, answering comments, resolving issues, and emphasizing good experiences.
Crisis Management
An ORM agency in India can offer professional advice and support to lessen the damage in the event of a reputation crisis, such as a PR scandal or a negative story that goes viral. They'll get to work right away to evaluate the circumstances, create a plan for crisis communication, and put tactics into action to lessen the damage to your reputation.
Tools for Monitoring Reputation
An Indian ORM agency will have access to sophisticated software and tools for business reputation management online India. These resources offer insightful information about how your brand is viewed online and support the agency's data-driven decision-making to safeguard and improve your reputation.
Developing Credibility and Trust
The ultimate objective of managing your online reputation is to establish credibility and trust with your target market. An ORM agency in India can assist you in building a solid and trustworthy online presence by continuously providing positive experiences, being open and honest in your response to criticism, and exhibiting your knowledge through thought leadership content.
Final words
in a nutshell, we can say that reputation management services in India can largely help you in preserving your online reputation. Also, your online reputation is a vital asset in today's digital world that needs to be carefully managed and safeguarded. By keeping an eye on online mentions, strategically responding to unfavorable content, producing and disseminating positive content, maximizing your search engine visibility, obtaining favorable reviews, handling reputation crises, and cultivating audience trust and credibility, an ORM agency in India can assist you in protecting your reputation. You can take proactive measures to make sure that your online reputation appropriately represents the worth and integrity of your name or brand by working with an ORM agency.
#Online Reputation Management company India#reputation management services in India#business reputation management online India#online reputation management agency in India
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Sell TrustPilot Reviews
Trustpilot Reviews From Review Express And Benefit Your Business
Online sales of a particular company depend a lot on the reviews posted by the customers. In fact it has been observed that as many as 92% of the people rely on these reviews when they are making purchases. It is for this reason you will see that there are online reviews that have actually popped up for each and every industry. The customers have an internet even in their pockets today. So these online reviews can actually make or break the reputation of a particular brand.
Why Choose Review Express?
We, at Review Express understand the importance of these online reviews. So you can be rest assured that if you buy Trustpilot reviews from us, your business would certainly benefit from it. This is because whenever the customers search for any company in the internet, they check out the Google rating and also the customer reviews of that particular company.
Review Express Helps In Collecting Maximum Number Of Reviews
Review Express realizes the fact that collecting trustpilot customer reviews is beneficial for both the consumers as well as the businesses. This is because before buying any product or services the customers would require a social proof. For businesses it is important to create feedbacks in order to get into the fast track mode and try to improve in those areas for which the customers care. It is for these reason that the importance of these reviews are growing every single day. We provide you genuine reviews because we are in touch with customers throughout the world. Since we follow Trustpilot Review Guidelines and all our reviews are genuine so there are no chances of getting punished for posting fake reviews. We also collect a number of real trustpilot reviews to ensure that the company is ranked at the top.
Review Express Provides You With The Best And Most Genuine Feedbacks
If you buy positive Trustpilot reviews from us, there are no chances of those having any kind of offensive languages.
The real trustpilot reviews that we provide you will never have personal details like email id, phone number etc.
These reviews will also not violate the privacy or confidentiality of any other person
It also will not have any kind of marketing spam
The customers will only be providing feedback about a particular product and it will not at all talk about either any kind of service or buying experience.
The trustpilot customer reviews posted by us will never be from fake accounts and they will be written only for ethical and also political reasons.
The reviewer will always be a genuine product or a service user.
We also ensure that the reviews posted by our customers are compatible with the major search engines
Customer reviews, as most of you are aware today have a major role to play as far as the Google and other search engine rankings are concerned. It is for this reason that you will need a customer review management tool. This tool will be compatible with the major search engines. Our reviews are verified and therefore they will definitely be counted as “trustworthy”. There are a number of factors that determine the authenticity of a particular website. So the trustpilot customer reviews that we post have a lot of weight. TrustPilot is basically a partner of Google. This is an open platform and therefore anyone can post reviews in them. So once these reviews get posted, there is no way to remove them. If a particular company buytrustpilot reviews from Review Express, then they can be rest assured that the reviews will definitely help them.
We Also Provide You Reviews At A Very Reasonable Price
We, at Review Express help you to buy trustpilot reviews cheap. So if you are interested in buying reviews at a reasonable price, you can certainly get in touch with us. We not only provide you with genuine reviews but also ensure that that you get these reviews at a reasonable price. We understand that the companies do have a budget and so we arrange them to buy trustpilot reviews cheap from our company.
There are a number of companies providing you with trustpilot reviews. But in our company we ensure that the reviews that we post are genuine and also positive. We understand that these reviews actually help you to make or break a brand. We are therefore extremely careful and provide you with reviews that will actually help you in the best way possible. We also provide constructive feedbacks to our clients through these reviews. The client is able to understand the things that the customers are liking about their product and the things that the customers are not liking about their product. This way they are definitely able to improve their services or products.
How are Trustpilot Reviews necessary for the business?
Most potential customers prefer to read the reviews and feedback before purchasing a product/service.
Owing to bad TrustPilot Reviews, the customers might leave without making a purchase.
Customers are fond of spending more on a business that has several 5-star trustpilot reviews.
Why should I buy TrustPilot positive Reviews for my business?
By purchasing positive reviews, you will be capable of earning the loyalty of the targeted customers. Irrespective of the business’s industry or niche, you will not be capable of underestimating the importance of these reviews. These reviews play an integral role in impacting the online reputation management or ORM of the business. In addition to this, these reviews are useful in placing your website on the search engine’s main pages.
Protect the reputation of the company
The online reviews of the company contribute to being the reflection of the reputation. Your customers will be encouraged to invest more in your business’s products as the existing clients leave positive reviews. You will be capable of beating the competitors and stand ahead in the town by purchasing trustpilot and Google Business Reviews.
Reach the higher audience of the business
It is possible to improve lead generation for the business by purchasing positive reviews. Moreover, TrustPilot reviews are regarded as an attractive option to reach a higher audience. You can leave an everlasting impression on the clients as you place the order of positive reviews with 5 star ratings.
Strengthen the relationship with customers by investing in TrustPilot Reviews
Buying positive TrustPilot reviews offer a helping hand in developing and strengthening the relationship with the targeted customers. Do not get overwhelmed, even if the customer leaves negative feedback. Respond to the review professionally, and it will help you strengthen your relationship with potential customers.
It will help if you keep in mind that customer relationships form the foundation of a successful business. By purchasing the TrustPilot Reviews, you will save an ample amount of money and time.
A primary benefit of TrustPilot is known to the audience size. A more robust audience offers assistance in creating more substantial and improved marketing efforts. With a stable and enhanced reputation through TrustPilot positive reviews, you can get no-cost advertising. It is possible to positively affect the buying decision of potential customers by seeing the positive reviews. It will also help increasing the potential customer base.
If you are looking for a positive way to stay connected to your business’s customers without burning a hole in your pocket, you should purchase the TrustPilot positive reviews we offer. The reviews we offer are real and legit, owing to which several business owners have reaped a lot of benefits from them.
Business owners looking for an ideal option to enhance the business’s revenue can choose the TrustPilot Reviews we offer.
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Sell TrustPilot Reviews
Sell TrustPilot Reviews
Trustpilot Reviews From Review Express And Benefit Your Business
Online sales of a particular company depend a lot on the reviews posted by the customers. In fact it has been observed that as many as 92% of the people rely on these reviews when they are making purchases. It is for this reason you will see that there are online reviews that have actually popped up for each and every industry. The customers have an internet even in their pockets today. So these online reviews can actually make or break the reputation of a particular brand.
Why Choose Review Express?
We, at Review Express understand the importance of these online reviews. So you can be rest assured that if you buy Trustpilot reviews from us, your business would certainly benefit from it. This is because whenever the customers search for any company in the internet, they check out the Google rating and also the customer reviews of that particular company.
Review Express Helps In Collecting Maximum Number Of Reviews
Review Express realizes the fact that collecting trustpilot customer reviews is beneficial for both the consumers as well as the businesses. This is because before buying any product or services the customers would require a social proof. For businesses it is important to create feedbacks in order to get into the fast track mode and try to improve in those areas for which the customers care. It is for these reason that the importance of these reviews are growing every single day. We provide you genuine reviews because we are in touch with customers throughout the world. Since we follow Trustpilot Review Guidelines and all our reviews are genuine so there are no chances of getting punished for posting fake reviews. We also collect a number of real trustpilot reviews to ensure that the company is ranked at the top.
Review Express Provides You With The Best And Most Genuine Feedbacks
If you buy positive Trustpilot reviews from us, there are no chances of those having any kind of offensive languages.
The real trustpilot reviews that we provide you will never have personal details like email id, phone number etc.
These reviews will also not violate the privacy or confidentiality of any other person
It also will not have any kind of marketing spam
The customers will only be providing feedback about a particular product and it will not at all talk about either any kind of service or buying experience.
The trustpilot customer reviews posted by us will never be from fake accounts and they will be written only for ethical and also political reasons.
The reviewer will always be a genuine product or a service user.
We also ensure that the reviews posted by our customers are compatible with the major search engines
Customer reviews, as most of you are aware today have a major role to play as far as the Google and other search engine rankings are concerned. It is for this reason that you will need a customer review management tool. This tool will be compatible with the major search engines. Our reviews are verified and therefore they will definitely be counted as “trustworthy”. There are a number of factors that determine the authenticity of a particular website. So the trustpilot customer reviews that we post have a lot of weight. TrustPilot is basically a partner of Google. This is an open platform and therefore anyone can post reviews in them. So once these reviews get posted, there is no way to remove them. If a particular company buytrustpilot reviews from Review Express, then they can be rest assured that the reviews will definitely help them.
We Also Provide You Reviews At A Very Reasonable Price
We, at Review Express help you to buy trustpilot reviews cheap. So if you are interested in buying reviews at a reasonable price, you can certainly get in touch with us. We not only provide you with genuine reviews but also ensure that that you get these reviews at a reasonable price. We understand that the companies do have a budget and so we arrange them to buy trustpilot reviews cheap from our company.
There are a number of companies providing you with trustpilot reviews. But in our company we ensure that the reviews that we post are genuine and also positive. We understand that these reviews actually help you to make or break a brand. We are therefore extremely careful and provide you with reviews that will actually help you in the best way possible. We also provide constructive feedbacks to our clients through these reviews. The client is able to understand the things that the customers are liking about their product and the things that the customers are not liking about their product. This way they are definitely able to improve their services or products.
How are Trustpilot Reviews necessary for the business?
Most potential customers prefer to read the reviews and feedback before purchasing a product/service.
Owing to bad TrustPilot Reviews, the customers might leave without making a purchase.
Customers are fond of spending more on a business that has several 5-star trustpilot reviews.
Why should I buy TrustPilot positive Reviews for my business?
By purchasing positive reviews, you will be capable of earning the loyalty of the targeted customers. Irrespective of the business’s industry or niche, you will not be capable of underestimating the importance of these reviews. These reviews play an integral role in impacting the online reputation management or ORM of the business. In addition to this, these reviews are useful in placing your website on the search engine’s main pages.
Protect the reputation of the company
The online reviews of the company contribute to being the reflection of the reputation. Your customers will be encouraged to invest more in your business’s products as the existing clients leave positive reviews. You will be capable of beating the competitors and stand ahead in the town by purchasing trustpilot and Google Business Reviews.
Reach the higher audience of the business
It is possible to improve lead generation for the business by purchasing positive reviews. Moreover, TrustPilot reviews are regarded as an attractive option to reach a higher audience. You can leave an everlasting impression on the clients as you place the order of positive reviews with 5 star ratings.
Strengthen the relationship with customers by investing in TrustPilot Reviews
Buying positive TrustPilot reviews offer a helping hand in developing and strengthening the relationship with the targeted customers. Do not get overwhelmed, even if the customer leaves negative feedback. Respond to the review professionally, and it will help you strengthen your relationship with potential customers.
It will help if you keep in mind that customer relationships form the foundation of a successful business. By purchasing the TrustPilot Reviews, you will save an ample amount of money and time.
A primary benefit of TrustPilot is known to the audience size. A more robust audience offers assistance in creating more substantial and improved marketing efforts. With a stable and enhanced reputation through TrustPilot positive reviews, you can get no-cost advertising. It is possible to positively affect the buying decision of potential customers by seeing the positive reviews. It will also help increasing the potential customer base.
If you are looking for a positive way to stay connected to your business’s customers without burning a hole in your pocket, you should purchase the TrustPilot positive reviews we offer. The reviews we offer are real and legit, owing to which several business owners have reaped a lot of benefits from them.
Business owners looking for an ideal option to enhance the business’s revenue can choose the TrustPilot Reviews we offer.
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Looking to Repair Your Online Reputation? Here are 5 Expert Suggested Strategies
Well, a wise thing to do would be to hire the online reputation management services of a reliable online reputation management company. Even though their experts would do it for you, there is no harm in having the knowledge about what to do, for repairing a hampered online reputation. It definitely would not go waste. Who knows? Going ahead, it would be taken care of all by yourself, instead of availing the ORM services of an agency.
1. Accepting your mistake is the first thing
The majority are reluctant as far as accepting the mistake is concerned. It is simple. Till the time one doesn’t own up to the mistake, it is not possible to move forward and take curative action.
So, if the negative online content published against you or your company holds true, take responsibility, rectify it, and do not forget to apologize for the mistake committed. Providing the explanation for the steps taken at your end to avoid the incident re-occurring in the future, is also an expert recommended thing.
2. Take efforts to gain more positive reviews
The best and proven way to repair and improve your online reputation. There won’t be an improvement in the number of stars section, till the time one gets more positive reviews!
Logically speaking, the number of positive/great reviews got to outnumber the negative ones by a big margin such that your reputation drives in more leads or customers. Having just a 4+ star rating would not be sufficient. Anyone browsing through your reviews got to come across a recent bunch of good ones.
One can begin by deploying a plan to get new reviews from the clients/customers. It could be in any form like asking them to write directly, setting up an email drip campaign, or even giving a business card having the details about how to provide a review.
If one does not want this headache or does not have the time to look into it personally, hiring an online reputation management agency would be the best thing to do. They will take care of it and provide the desired results. Right from designing a plan to obtain new reviews from the satisfied customers/clients to finding a solution on how to remove bad reviews from Google my business, and all that is required.
So, how to go about it would be your decision after all.
3. Fake reviews are a strict no no……
Simply don’t do this. Writing fake artificial reviews or getting them written by someone (astroturfing) is not the right way to repair or improve your online reputation. With names like Google, Yelp, and the various consumer advocacy groups on the prowl to punish businesses having bad search rankings, impose heavy fines and huge public disclosure, on the other hand, doing this could make your situation even worse.
The above-mentioned entities are deploying more efficient software filters, algorithms, etc. which identify fake reviews or multiple reviews posted from a single IP address.
Rather, experts recommend dealing with a bad review or rating in a head-on manner. Then and there! The aim is to resolve the issue quickly. According to a survey, as many as 95% of unsatisfied customers would come back to your business in the event that an issue is solved in an efficient manner and speedily!
4. Try to bring down the negative content posted
Remember, once any negative content is posted online, it becomes very difficult to pull it down and remove it. However, efforts can be taken to reach out to the person who happened to post it, and request him/her to take it down. In the event that your efforts fail, create additional positive content that would help in pushing down the negative content on search engines.
Taking the help of an ORM company is highly advised for this strategy as they happen to hold the desired expertise and experience for the same.
5. Blog creation
Frequently updated and well-maintained blogs are an effective and proven way to increase the ranking of your website and make it appear higher in the search results. This will serve the purpose and eventually assist in recovering your lost reputation.
Facing a lost reputation or a hampered one? Want to repair your online reputation? IBRANDtech through its ORM services India is known to offer specialized complete solutions for creating, building, and sustaining your online reputation. Check out their website for more details and offerings.
To know more,
Visit - https://ibrandtech.com/looking-to-repair-your-online-reputation-here-are-5-expert-suggested-strategies/
Mail Us- [email protected]
Call Us+917030533533
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Why are Trustpilot reviews important?
Below are a few facts about Online Reputation Management
As much as personal recommendations, 85% of consumers trust online reviews.
A company with more positive reviews is trusted by 3 out of 4 consumers.
Negative reviews made 60% of consumers not want to use a business.
Before choosing a business to use, 49% of consumers need at least a four-star rating.
An average of 7 reviews is read by consumers before trusting a business.
Converting 86% of potential customers failed because of reviews giving 1 or 2 stars.
Fed up of the below mentioned problems?
Would being on Trustpilot benefit my business from the online reputation perspective
How to create an ORM optimum profile on this platform
Having a negative appearance on the platform
Use of offensive language, cyber bullying etc. from the reviewers
FAKE/FRAUD/SCAM or similar wordings being posted as a part of reviews/feedbacks
A decline in the (stars) ratings
Losing business/customers due to the above conditions
A drop in the revenue and profit
Facing difficulty in attracting and engaging the target customers
Lesser conversion rates
Finding Email Marketing challenging
Not to worry! We have a universal solution for numerous problems like these! For keeping the corporate image of any company clean and secure, online reputation management is crucial and has a major role.
Why Trustpilot Reviews?
Trustpilot reviews is a consumer review website that hosts reviews of businesses worldwide. Trustpilot has published 50 million reviews about more than 228,000 brands. Trustpilot reviews to be listed as Google Seller Ratings, or “Google Stars”.
Trustpilot facts, stats and figures:
Reviews in excess of 116 million
Amongst the top 1% most popular websites based on Alexa ranking
As many as 73.6% of visitors to Trustpilot have expressed that they are more likely to go for a purchase from that website which displays Trustpilot reviews.
With trustpilot Positive steps are taken in the right direction using ORM techniques, to maintain and develop the value of an organization by managing Customer satisfaction rate, Customer base, Customer retention rate, Revenue, Return on Investment, Profit Margin, and Sales.
Unique & Specialized solutions from IBRANDtech
IBRANDtech, the one and only specialized ORM services provider has got answers as well as solutions for each of your above problems. Our ORM team would exclusively bring for you, top strategies and solutions for all your existing problems. Hence, our Trustpilot targeted strategies will help you to have –
An established ORM profile on the platform
Build a positive perception in the mind of the consumers
Manage the reviews and transform the negative ones
Handling and removal of hateful/abusive content, cyber bullying etc., from your online profile
Improving the ratings
Doubling website traffic
Develop business credibility and reliability
Sustain a positive brand reputation
Effective email marketing through the use of dynamic widgets
Customized review display creation
Deployment of the Trust Box widgets on your website and benefit from an increased
basket size, more conversion rates and lesser cart abandonment.
Get the best from IBRANDtech
Producing the best outcomes for you is on the top of our agenda. So, with the help of Trustpilot, a popular platform having a broad visitor base, we bring you the best possible results.
We offer the following as a part of our Review Management Services for Trustpilot,
Boosting your reviews
It would be wiser to have consumers discover positive reviews, irrespective of whether you respond to all of your negative reviews. In the case where you have more negative reviews compared to positive reviews, you need to be proactive in maintaining the balance. On the other hand, you might also have many happy consumers who wish to praise you. The thing required here is to persuade them to write an honest review and this can be achieved by IBRANDtech using modern and platform friendly techniques.
Negative to positive review transformation
Online negative reviews against business would be never wished by any entrepreneur. What if we tell you that it is possible to transform negative reviews into ones that are in your favor? It can’t get better than this! At IBRANDtech, we make use of latest techniques that can transform the negative and undesired reviews into ones that will be in favor of your business.
Received reviews close monitoring
While we carry out the task of review monitoring for you, you can focus on other crucial and necessary things in connection with your business.
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How to Remove Negative Replies From Google Search?
Before people buy your products or use your services, they read reviews about your business. They look at both positive and negative reviews to decide if they will become your next customer.
But what if you have reviews on Google that you don't want?
On this page, we'll explain how to remove Google reviews from your Google My Business profile. Also, we'll tell you what steps you can take to eliminate bad reviews without deleting them. If you need help managing negative reviews, check out our negative reviews removal services today!
How to remove Google reviews posted by others?
When any person leaves a negative rating or review on Google My Business profile of your company, your immediate reaction would be to delete it. In addition, you don't want people saying bad things about your business because you're worried about the effect it will have on your reputation.
Unfortunately, it's not enough to go to your profile and delete a Google review.
Google doesn't give businesses the ability to remove negative reviews because all reviews, whether positive or negative, help maintain authenticity. People rely on reviews when deciding to make a purchase.
It's no surprise that 80% of people say online reviews changed their purchase decision.
Reviews have a significant impact on the buyer's journey, which is why Google does not allow bad reviews to be removed from its local listings. The only time a bad review can be removed is if it is a fake review.
Let's have a close look at five simple steps you can take to remove your Google reviews posted by others people.
1. Never react in a negative manner
When you receive a negative review, your first reaction may be to lash out at the person who left it. You're passionate about your business, so it's easy to get upset when people say bad things about your business.
However, the first step in dealing with negative reviews is not to react negatively.
If you react badly to criticism, it will only make your business worse. People will view your business as unprofessional. People will also be skeptical of your company because you don't recognize your products or services' problems.
As you can see in this example, the owner's response was passionate and angry. While it may have sounded good to the owner, this response leaves a lasting negative impression on the customer and causes others to view the business negatively.
The best way to avoid more negative reviews on Google is to not respond negatively to customer comments. Remember that a bad review is not the end of the world. It is common to have both negative and positive reviews.
People will trust you more if you have both positive and negative reviews because it makes your profile look more credible. If you only have 5-star reviews, people will question the authenticity of your thoughts.
People are interested in other people's negative experiences, but they are more interested in how you handle those negative experiences.
So take a breath and be prepared to respond to negative feedback positively. Remember that there are best practices for responding to negative comments.
2. Closely evaluate review and ratings
If you want to know how to remove a Google review, start by evaluating the study. First, make sure that the review is genuine.
Sometimes, you may receive fake reviews from competitors or people who have no connection to your business. For example, you may receive a consideration not about your business, such as someone who left a haircut review on a florist's Google profile.
Please follow the steps above for reporting and flagging fake reviews for reviews that appear to be affected. Even if you think the review is fake, you should write back; Google takes a long time to remove fake reviews, anywhere from 5 to 20 days.
During this time, dozens of people can view your profile without knowing that the review is fake.
To find out if a review is real or fake, check the content of the study. Be sure to verify that the person filing the complaint is an actual customer. There may be a record of their purchase experience that can be better evaluated.
Check the circumstances described in the notification. It is one of the best ideas to note down the complete details. Once you have evaluated the negative Google review, write a response.
3. Write an honest and direct response.
The next step in removing a Google review posted by someone else is to write an honest response. It would help if you made the customer feel that you have heard of them. Be concise in your reply and make sure you recognize their problem.
It is also ideal for responding to these reviews quickly. In general, you should reply within 24 hours of a negative review being posted. A quick response shows that you are willing to provide your customers with the best service possible.
Don't have time to respond to reviews?
With a Best ORM service, you can track and respond to all negative and positive reviews. If you prefer to do the review management yourself, follow these steps to ensure a sincere and direct response.
Review the complaint
If you want to know how to remove a Google review posted by someone else, start by acknowledging the complaint. Please don't pretend that it didn't happen or that it is not valid. If you don't take responsibility for the protest, your customers will be even angrier with your business.
Apologize to the customer
Even if you are not at fault, apologize for the negative experience. Please do not blame the reviewer or accuse him or her of lying. Apologizing for a product defect or bad experience can go a long way in erasing negative reviews on Google and turning them into positive ones.
Remember that sometimes people want to be acknowledged and heard for their problems. A simple apology can go a long way in showing that you listen and believe the negative experience.
Offer solutions
People want your business to take action when they have a negative experience if they're going to know how to remove a Google review that reports a lousy experience, offer a solution to their problem.
Whether it's a resolution or a settlement, you should try to resolve the situation. Don't just leave a comment saying, "I'm sorry this happened to you," and be done with it.
You can also offer solutions or opportunities to improve the situation. Once you offer a solution, implement it. Don't make empty promises or say you will take action and then do nothing. Follow up-to remove negative reviews from your profile.
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How to protect your online reputation from indeed's negative reviews?
In today's world, an individual's online reputation can have a significant impact on their personal and professional life. Online job search engines, like Indeed, can play a major role in shaping an individual's online reputation. Negative reviews on Indeed can harm an individual's chances of getting hired, and it can be challenging to remove or address these reviews. However, there are several steps that individuals can take to protect their online reputation from Indeed's negative reviews.
1.Monitor Your Reviews
The first step to protecting your online reputation is to monitor your reviews on Indeed. Set up a Google Alert for your name and regularly check your Indeed profile for any negative reviews. If you see a negative review, take a screenshot of it and save it for future reference. This will allow you to track any trends in negative reviews and address them accordingly.
2.Respond to Negative Reviews
One effective way to address negative reviews is to respond to them. Indeed allows individuals to respond to reviews publicly, which can show potential employers that you take feedback seriously and are willing to address any concerns. When responding to negative reviews, remain professional and avoid becoming defensive. Acknowledge the feedback and offer a solution or explanation for the issue. This can help mitigate the impact of negative reviews and show potential employers that you are proactive in addressing concerns.
3.Encourage Positive Reviews
One way to counteract negative reviews is to encourage positive reviews. Ask former colleagues or supervisors to leave positive reviews on Indeed, highlighting your strengths and accomplishments. Additionally, you can ask current or potential employers to leave a review after a positive experience with you. This can help push negative reviews down in the search results and highlight your positive qualities.
4.Utilize Social Media
Social media can be a powerful tool for protecting your online reputation. Use platforms like LinkedIn and Twitter to showcase your skills and accomplishments, and connect with other professionals in your field. Share positive news about your career, such as awards or promotions, to demonstrate your expertise and success. Additionally, monitor your social media profiles for any negative comments or reviews, and respond to them in a professional and respectful manner.
5.Seek Legal Help
In some cases, negative reviews on Indeed can be defamatory or false. If you believe that a negative review is defamatory or false, seek legal help. Contact Indeed's legal team or consult with a lawyer to determine your options for addressing the negative review. Keep in mind that legal action should be a last resort, as it can be time-consuming and costly.
In conclusion, protecting your online reputation from negative reviews on Indeed requires a proactive approach. Monitor your reviews, respond to negative feedback, encourage positive reviews, utilize social media, and seek legal help if necessary. By taking these steps, you can protect your online reputation and showcase your skills and accomplishments to potential employers. Remember, your online reputation is a crucial component of your professional life, so it's important to take it seriously and take steps to protect it.
So here IBRAND tech is the best online reputation management (ORM) company in India that provides the best ORM service online . Its job is to create/recover/revamp/restore & manage the online reputation of the clients, and take their brand globally. If you want to boost your online presence and sales then you should contact IBRAND tech. This is the only company that permanently removes negative reviews from Trustpilot, Glassdoor, Google My Business, Indeed, AmbitionBox, Jobbuzz, Quora, etc.
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Online Reputation Management
Online reputation management involves a combination of marketing, public relations, legal and search engine optimization (SEO) strategies to promote, protect and defend your online image or business reputation.
What factors influence your online reputation?
Your online reputation is impacted by what you post online and what others say about you or your business online. The total amount and visibility of positive, negative, and neutral content when people search online for your name, company, brand, products or services determine your online reputation.
We are living in an era of radical transparency and the first impression for an individual or business is frequently online. The idea of privacy — our own and others’– is changing in very dramatic ways. It is scary navigating this brave new world. What we see online is not a mirror of reality but a distortion of reality.
How does online reputation management work?
Google relies on a complex algorithm to determine which search results appear on what page. High authority content is likely to rank among the first results for any search term, while low authority content may not rank at all. While every reputation management campaign is unique, the best online reputation management companies will typically use some of the following tactics:
Monitoring online mentions of an individual or brand and coordinating a thoughtful, rapid response
Publishing professionally written content on trusted web sites with high search engine authority and maximum visibility
Interlinking high impact positive web content
Optimizing existing websites and social media profiles to rank higher in the search results for select keywords
Contacting the source to edit or remove negative content
Filing a formal complaint with the search engine or webmaster
Promote Positive Customer Reviews
Article and Content Marketing to Blogs, News Sites and Web 2.0 Sites
Business Profile Development
Social Media Profile Optimization
Press Release Distribution
Sponsor Contests and Giveaways
Online Reputation Monitoring
Why do you need reputation management?
According to a recent study, 78% of the respondents said they believe it is very important to look up information about people and/or businesses online before deciding to interact or do business with them and 74% would most likely refuse to interact or do business with a person or company if they found negative information about them online. Bad reviews, misleading news and blog articles, negative comments in forums and online defamation by angry customers, former employees or competitors can destroy your business and your reputation. Reputation management online is more important than ever before and a positive reputation is your most valuable asset.
Benefits of Online Reputation Management
1)Reviews as a ranking factor
Research carried out in 2017 confirmed that online reviews were an important ranking factor and there was a clear correlation between volume of reviews, responses and number of negative reviews with local search results.
2)Reviews can improve click-throughs from Google My Business profiles
Consumers put their faith in online reviews—87% of consumers look for 3-5 star reviews before they will use a local business. If you aren’t regularly achieving an average 3-5 star rating or aren’t actively soliciting reviews, chances are that those potential customers will look elsewhere. Once you get your business listed in the Google Local 3-Pack, your positive reviews can actually help with the click-through rate, too:
3) Reviews act as social proof
Social media is a crucial part of the consumer purchase process. With so many business pages indexing highly in Google for the business name, it’s easy for a shopper to turn to a business’ Facebook page to find out more information. Just as they do on review platforms and search engines, Facebook reviews and recommendations act as social proof of the quality of your business.
Social commerce is also on the rise, meaning reviews on social platforms can impact on purchase decisions in other ways, too.
4)You can use reviews as trust signals on your site to increase conversions
Your business’ reputation is your #1 asset. More than ever, potential customers go online to look at reviews so they can make decisions about which local businesses to patron, which products to purchase or which service to use.
With more than 8 in 10 consumers trusting online reviews as much as a personal recommendation, displaying carefully chosen 5-star reviews on your website emits a strong trust signal and validates their decision to do business with you.
Furthermore, a growing number of consumers read more than 11 reviews before they feel they can trust a business—so the easier the access to reviews you can provide on your owned media channels, the higher the likelihood of conversions.
5 Online Reputation Management Strategies You Can Use
1. Answer Promptly and With Empathy.
Sometimes the best ORM happens before a negative comment or review is posted. When customers ask questions, whether by messaging you directly or posting on social media, you should respond right away. Equally important is answering with empathy. If you don’t respond to customer questions quickly, it can cause a private message to turn into a negative public statement.
2. Address Negativity Up Front.
It can be tempting to discount negative comments and reviews from customers. After all, why would you want to draw attention to them by responding? But the truth is that you’re doing your company a disservice by ignoring unhappy customers. Of the 82% of consumers who read online reviews, 97% also read the business’s responses. Addressing negative reviews is a way to show customers that even if they have an issue with your company, you will be there to take care of it.
So when customers leave negative comments and reviews, always respond. Address their issue with patience and determination. Lack of response on your part can come across as a confirmation of bad press.
3. Own Up To Your Mistakes.
If your company faces scrutiny for a real or perceived scandal, it always helps to apologize.
Showing remorse diffuses tense customer situations and strengthens relationships with consumers. It also shows shoppers that your company is honest and transparent.
Craft your apology with a genuine intention to own up to and resolve the issue. Directly address the main concerns raised by consumers and the media, and describe what you are going to do to resolve the situation. Everyone makes mistakes—even companies. Stating what you will do to fix the issue or prevent it from happening again shows consumers you are an honest company that will own up to its mistakes.
4. Stay on Top of Your Search Results.
Most marketers think of SEO as a way to keep their brand visible. But it’s also an essential tool for minimizing visibility of negative press and content associated with your brand.
Ideally, you want your company’s page to show up first when your company’s name is searched. After all, the number one result on SERPs gets more than 31% of all clicks, and customers are 10 times more likely to click on the first search result than on a page 10 spots down.
Use an incognito window to monitor your brand’s search results so you see what customers see. Competitors can bid on your branded keywords to make their information show up first, so you may have to bid on your own keywords to retain the top spot. Another way to improve search results is by encouraging happy customers to submit positive feedback on ranking review sites. This improves your average rating, which is what potential customers see before clicking in to look at individual reviews.
5. Automate Online Reputation Management.
Instead of manually combing through websites and social media on your own, save time by using software that automates ORM tasks.
One of the simplest monitoring tools is Google Alerts. Simply enter your brand name in the tool, and receive notifications of media and news stories that talk about your company. That way, you will know right away when your company is being talked about, and you can quickly respond if necessary.
https://transorze.com/
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Removing Negative Reviews on Trustpilot: Expert Tips and Tricks
Online reviews play a crucial role in shaping a brand's reputation. With Trustpilot being one of the most influential review platforms, negative feedback can significantly impact a business. However, businesses have the opportunity to manage their online reputation by effectively removing negative reviews on Trustpilot. In this article, we will explore expert tips and tricks to navigate the process of removing negative reviews from trustpilot, helping you regain control over your brand's online presence and rebuild trust with your audience.
Understand Trustpilot's Review Guidelines :
Before attempting to remove negative reviews, it is essential to familiarize yourself with Trustpilot's review guidelines. Trustpilot has specific criteria for removing reviews, such as reviews that violate their content guidelines or are fraudulent. By understanding these guidelines, you can identify legitimate grounds for requesting the removal of certain reviews.
Flagging and Reporting Inappropriate Reviews :
Trustpilot provides users with the option to flag and report reviews that violate their guidelines. If you come across a review that contains offensive language, personal attacks, or false information, you can report it to Trustpilot. Include a detailed explanation of why the review should be removed, providing evidence to support your claim. Trustpilot's moderation team will review the report and take appropriate action if the review is found to be in violation.
Responding to Negative Reviews :
Engaging with negative reviews is essential for demonstrating your commitment to customer satisfaction. Responding promptly and professionally to negative reviews can help resolve issues and mitigate their impact. Additionally, if you can successfully resolve the customer's concerns, they may consider removing or updating their review voluntarily. Maintaining a positive and helpful tone in your responses can showcase your dedication to customer service and potentially encourage reviewers to revise their initial feedback.
Leveraging Trustpilot's Dispute Resolution Service :
Trustpilot offers a dispute resolution service that allows businesses and consumers to resolve their differences. If you believe a negative review is unjust or inaccurate, you can initiate a dispute. Trustpilot will contact the reviewer and ask them to provide further evidence to support their claims. If the reviewer fails to provide evidence or the evidence provided is insufficient, Trustpilot may remove or adjust the review accordingly.
Seeking Legal Remedies :
In some cases, negative reviews may contain defamatory or false information that can harm your business's reputation. If you encounter such reviews, it might be necessary to consult with legal professionals to explore your options. They can guide you on potential legal remedies, such as issuing a cease and desist letter or pursuing a defamation lawsuit. However, legal action should be considered as a last resort, as it can be time-consuming, costly, and may not always guarantee a favorable outcome.
Conclusion :
Managing your online reputation on Trustpilot requires a proactive approach to address negative reviews. By understanding Trustpilot's review guidelines, flagging inappropriate reviews, engaging with customers, utilizing dispute resolution services, and exploring legal remedies when necessary, businesses can effectively remove negative reviews and rebuild trust with their audience.
So here IBRAND tech is the best online reputation management (ORM) company in India that provides the best ORM service online . Its job is to create/recover/revamp/restore & manage the online reputation of the clients, and take their brand globally. If you want to boost your online presence and sales then you should contact IBRAND tech. This is the only company that permanently removes negative reviews from Trustpilot, Glassdoor, Google My Business, Indeed, AmbitionBox, Jobbuzz, Quora, Goodfirm etc.
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Top 7 Ideas for Healthcare Digital Marketing
Healthcare Digital Marketing Ideas for Hospitals & Doctors
Healthcare Digital Marketing is the process of adopting the digital transformation in terms of marketing a particular Hospital or Healthcare Organization with the help of the Internet. Digital marketing includes mobile marketing, content marketing, search engine marketing, social media marketing, and more. Since digital marketing is affordable as well as an effective way of marketing when compared to traditional methods, Healthcare Industry Cannot Miss Out on Digital Marketing. Why Healthcare Digital Marketing is Important? Healthcare Digital Marketing is Important because of the High level & Increased Competition in the Healthcare Industry, Hospitals and Doctors are turning to digital marketing to improve their Awareness, Visibility and Lead generation. With the help of Digitalization, each and every person is becoming more smarter & educated to do his own research about a particular healthcare product or service, According to a Research 77 Percent of Patients conduct an online search before making an appointment with a Doctor or before stepping into the Hospital. With the help of Digital Marketing, Hospitals & Doctors can save plenty of money which they are spending on old and traditional offline marketing methods such as Hoardings, Paper Ads, TV Ads, etc. Top 7 Ideas for Healthcare Digital Marketing SEO SMM GMB Content Marketing Video Marketing Online Reputation Management Trying it All Together Meditwitt is a Healthcare Digital Marketing Company that offers affordable Digital Marketing Services for Hospitals & Doctors, We have Listed and Described the 7 Best Healthcare Digital Marketing Ideas/Techniques which will help you to grow your business Revenues, Visibility, and Brand Awareness and saves most your budget of marketing. 1) SEO – Search Engine Optimization:- It is a process of optimizing the Website to Rank Higher on Search Engines such as Google, Yahoo, and Bing. With the Help of SEO, you can Rank on the First Page of the “Google – Widely Used Search Engine” on your desired keywords. SEO will help your Healthcare Website to get enough number of high-quality traffic and Leads. In simple words, if someone is searching “Best Hospital Near Me” on Google and your website came upon the top of the Search Engine Result Page, He is more likely to click on your website and once he saw his desired services he will book an appointment with your Hospital. SEO will help you to increase your online sales and visibility on Search Engines, with help of SEO you can target the particular Location, Service or Treatment Name which you offer, SEO is completely FREE unless you higher the Best SEO Company. Doctors or Healthcare individuals can’t do the SEO because it will take time and patience and it required an SEO Expert with plenty of experience who is working in the same field for years. We at Meditwitt offer the Most affordable SEO Services for Hospitals and Doctors to increase their existing revenues. 2) SMM – Social Media Marketing:- In this Digital Era, Social Media plays a very important role in terms of Marketing, Now a days each and every person is on social media such as Facebook, Instagram, Twitter, Linkedin, etc. Social Media is considered as “Digital Word of Mouth” because if you post unique content on social media people will share it with their friends, family, and other community groups and it’s nothing but a Digital Word of Mouth. Social media can be used to engage with patients, support physicians, and improve population health outcomes. Healthcare social media marketing strategies may include participating in community discussions, networking, and promoting information about population health. Now a days each and every doctor and hospitals have their on page/profiles on social media and they will share the photos of their service quality and success rate of their treatment in terms of “Before and After Photos” and such content will get shares, likes and comments. But if you want an advanced Social Media Campaign and Daily Creativity posts to promote your services then you have to hire an Social Media Marketing Company which will help you reach the right audience and help you to get good quality leads from social media. 3) GMB – Google My Business:- As you all know Google is offering a Free local Listing which is known as Google My Business Profile. It will appear right after the paid ads and before the Organic Results, Most of the people prefer to click on these listings because google will show them the nearest and highly rated Hospital or Clinic near them. GMB Listings will attract more customers and they will get more number of clicks in terms of Direct Calls, Website Visits & Direction Requests the specific clinic or Hospital. These listings are integrated in combination of Google Search and Google Maps and they are specially known to increase your local sales around your hospitals. But appearing in the Top position of a local search is bit difficult and it require an expert to optimize your listing for getting more visibility and clicks on your Hospital Listing. We at Meditwitt have an expert team which deals with your positive as well as negative reviews of your listings, Dialy postings on your profile, etc. 4) Content Marketing:- Content Marketing is on trend now! There are differnt types of content such as Text Content, Image Content and Video Content. If you are providing high quality and rich content to your users for what they are searching then they are more likely to convert into your customers. As you all know content is everywhere right from the Text Book to Facebook, and it required an expert to create it. We at Meditwitt having an expert and highly qualified team of Content Writers who are expert in writing medical content, we have team of graphic designers who are expert in creating attractive image content and the team of video editors/ Video shooters are expert in providing the Best Video Content for Hospitals and Doctors. 5) Video Marketing:- As you all know Video is the future because going forward most of the people avoid reading content and they are more likely to watch the videos, Now a days most of the Audience is leaning towards visual content. According to Wordstream, one-third of online activity is spent watching video. If you can get your Doctors on camera speaking about their area of expertise, it inevitably will add to their credibility and capture an audience that is out there looking for the same expertise as your physicians have. Youtube is one of the largest video platform which recives billions of visitors, Now a days most of the Doctors and Hospitals are posting their videos on youtube to get more number of patients and visibility and brand awerness. In addition, an orthopedic surgeon share videos of patients that have made a miraculous recovery from a knee replacement surgery to build trust among the people & to get more number of patients. Videos are known to engaging the customer and they are more likely to get higher CTR and Sales pages with video are more effective to convert your visitor into your customer. With the help of Meditwitt you can create high quality videos and our experts will promote your videos throughout all the Digital platforms. 6) Online Reputation Management:- In the world of Digital Marketing Online Reputation Management is necessary for the healthcare/medical industry. It will help your brand to keep an positive and trustable identity on the internet, It helps to drive public opinion about a business and its products or services. ORM is necessary for both Doctors & Hospitals to keep their name or Brand name in a poositive way with the help of Good Reviews by the patients. Tips to Improve Online Reputation of a Doctor/Hospital Ask your Patients to write reviews. Ask your Patients to Like and Share your Social Media Page. Expand your presence in all platforms. Remove un-wanted ads from your website. Encourage customers to upload their photos in GMB. Publicly respond to customer complaints. Share user-generated content. Take advantage of tools that monitor your reputation. Start prioritizing your blogs. Conduct Q & A Sessions on Social Media You can follow the above tips to increase your online reputation or you can appoint Meditwitt as your ORM Agency which will take care of your Online Presence and Reputation. 7) Trying it All Together:- We Personally recommend that Trying it all together is the Best Idea to grow the revenues, Reputaion, trust of your patients & Visibility of your Hospital which leads to a significant change in your brand name and digits of your revenues. Read the full article
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Online Reputation Management Tips for Banks
Online reputation management for banks is about more than monitoring what the public has to say about your business. If your bank wanted to be dishonest and untrustworthy, online reputation management would simply consist of deleting poor reviews and implying to the public you are perfect in all things you do.
The problem here is that no matter how hard you may try to remove all poor mentions of your business, the public’s voice will be heard. While there are many online reputation management agencies out there, is there a way that marketing teams can start getting online reviews for banks to help increase the public’s overall view of them?
The answer is yes—but first, you need to know what online reputation management is and what an agency can do for you.
What is Online Reputation Management?
Online reputation management (ORM) is the practice of creating varying strategies that help shape or influence the public’s perception of your organization.
Online reputation management agencies, such as Rize Reviews, work hard to provide both small and large companies with services that help them manage current reviews, while also helping collect new reviews that keep your brand’s testimonials current.
To put it simply, ORM agencies will reach out and ask your customers for reviews or testimonials which will then be placed on your prominent online pages, including your website and social media profiles.
Why Banks Tend to Suffer from Poor Online Reviews
Let’s face it, as helpful as banks can be, they don’t always have the best reputations. With the rise in online reviews, this doesn’t always end well for banking institutions, especially big brand name banks. There are several reasons why banks receive poor online reviews.
Fee Increases
Fee increases are one of the top reasons individuals look at banks unfavorably, especially since fees tend to increase during times of nationwide financial and economic hardship. Bank fees come in several forms, including:
Overdraft fees
ATM fees
Minimum balance charges
Checking account fees
Hard copy statement fees
Inactivity fees
When your bank increases or adds these fees and your interest rates on checking accounts remain stagnant, there is nothing countering the negative feelings from your customers. Of course, adding fees is a far easier hurdle to get over than managing a full-scale scandal.
Scandals
Your bank’s online reputation will almost always take a significant hit during financial crises like the Great Recession in 2008. While you will have to work tirelessly to rebuild your online reputation, you’ll be in similar waters with your competitors. However, frequent banking scandals, such as the Wells Fargo fake-account scandal, will hinder your efforts to restore the public’s faith in your services.
Lack of Public Interaction & Communication
If your bank is hit with such hardships and scandals, you might expect to see and hear an increase in customer complaints and interactions with your bank. However, more often than not, your customers will silently take their business elsewhere.
As Steve Culp, a managing director at Accenture Risk Management based in London, stated in 2012, “In order for banks to build up trust again, they will have to focus on communication and consistency.”
Tips to Getting Online Reviews for Banks
Getting positive online reviews for your bank can seem like a daunting task. However, there are several ways it can be done—and with each new positive review, your bank will start to see its overall online reputation improve.
Know Where to Go
Companies must know where to go when seeking online reviews. Besides your business website, where else can you turn to gather reviews for your bank? Popular review collection sites include:
Yelp
Google My Business
Bing Local
Better Business Bureau
Yellow Pages
Knowing where to go is only part of the equation. You must also focus your efforts on guiding your clients to these sites to share their experience.
Work on Existing Relationships
In many cases, people turn to online reviews to share their negative experiences. If banks work closely on their existing clientele relationships, they can guide those individuals to the sites mentioned above to leave positive reviews. This would help boost their overall online reputation since simply “deleting” or otherwise removing negative public reviews is considered poor practice.
Use Social Media
With 2.23 billion people logging into Facebook each and every month, your bank is severely missing out on improving your customer relationships if you aren’t active on social media. Having one or two brand pages can help strengthen your relationship with the public by staying active with your communication and public interactions.
How Rize Reviews Works for You
Rize Reviews makes managing your brand’s online reputation a breeze. You will provide the team with your premade contact list, and then Rize Reviews will do all the heavy lifting for you.
What if you don’t have a pre-made list? That’s okay! Rize Reviews will go ahead and set up a customized review kiosk in your brand’s store so that your consumers can stop and leave a quick review.
Think Rize Reviews’ services will suit your online reputation management needs? Give the two-week trial a go and see what all Rize Reviews has to offer!
This article originally appeared at http://bit.ly/2HUNG19
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How does ORM (Online Reputation Management) reviews work for (or against) your business SEO?
Reputation can make or break a business, any savvy business owner knows that. In this digital age, Online Reputation Management, ORM is like "word-of-mouth" marketing that previous generations of offline business owners swear by. We invited other successful business owners and website operators to share their insights in this blog.
Oliver Sissons from Reboot Online Marketing writes
Customer reviews have become increasingly more important in recent years when it comes to the SEO performance of all sized businesses. Customer review services (otherwise known as reputation management) are one of the go to additional services offered by SEO agencies all over the globe and for good reason to, they can have a dramatic effect on your sites organic performance. Where, when and how the reviews are published can have a profound effect. For example, reviews posted on a websites Google My Business (GMB) listing is likely to help their local search engine result page (SERP) rankings (providing that they are genuine, relevant, useful and of course positive). Alternatively, reviews posted on third party review sites such as Trip Advisor, Trusted Shops or Feefo can help build authority and trust of the website being reviewed much in the same way that backlinks from trusted sites can. More details of this can be found in the Search Quality Evaluator Guidelines released by Google themselves. Besides considering all of the obvious benefits of a positive review profile such as a positive reputation online and increased conversion rates, having unique and fresh reviews posted on your website (be they added manually or even better if added dynamically through the widget of a third party review site) can make the content on your website higher quality and more up to date. With each review adding between 50 - 200 characters minimum to your site (and in many cases a lot more) and having a recent time stamp displaying when it was published, that product page that was uploaded 5 months ago and only contained a 300 word product description can quickly become an authoritative research for anyone looking for the pros and cons or more information on the product in question. The result? Hopefully, your site will rank higher than competitors seeing as it answers searchers queries that much better and provides more value. So now that you are convinced on the SEO benefits of establishing a positive customer review profile online, we need to think about the best strategies to generate, maintain and manage your customer reviews. This will heavily depend on how many new reviews you can realistically generate regularly, how many employees you have/the size of your company and how many review platforms you can be found on. The first thing to consider would be how many review platforms you want to show up on. Of course the more platforms you can be found on, the more time you will have to spend monitoring and managing them. I would suggest picking only a couple (and one of them should be a GMB listing) so that you can easily manage any reviews coming your way without having to log into 20 different sites. Next, you should consider how many reviews you think you will be generating. If you are a local business who has regular face to face contact with your clients/customers then there is little point in investing in automated review software as not only will simply asking your customers to leave you a review when you do see them, this will probably be more effective. In this case, managing your reviews do not need to be too difficult or time consuming as anyone you ask to write their opinion of your business is likely to give you a positive review. Maybe you are an online store though who could expect to receive tens, hundreds or even thousands of new reviews a week. In this case, you will need to make use of online reputation management software such as Grade.us or Reviewtrackers.com which can not only automate the process of asking customers to leave you a review but also help you respond to or dispute any negative reviews you might receive. When using an automated tool it is inevitable that you see a negative review every now and then, the important thing to remember is to notice when such reviews are left and to manually respond to them with a personal touch! Doing so could demonstrate to potential customers reading your reviews that you are engaged and committed to helping your customers or even turn the review into a positive one. Make sure that you decide on some clear goals before opting for any software or review platforms also. If you want to increase your rankings in the local snack pack, you will want to build your GMB review profile more than anything whereas if you want the benefit of a positive review profile alongside fresh, original content on your website you may opt for a video review software that could go that much further in increasing your conversion rates.. Negative reviews and negative SEO, in general, is almost impossible to predict and even tougher to combat but as long as you are dedicated and active online, you stand a chance of not letting it jeopardize your rankings! Unfortunately, companies can experience negative review attacks from competitors looking to disrupt their organic performance and not only are review websites aware of this but Google is too. If you are experiencing such an attack you will want to take a two step approach, first you will want to ensure that you are disputing the negative reviews as it is likely that you can prove that the review(s) have never interacted with your business or purchased your products or services and have the reviews removed as a result. Next, you will also want to make it a personal mission to generate as many genuine, new positive reviews as you can to offset any negative effects of the fake reviews until you can have them removed. Depending on the attack, you may have to keep up this approach for quite some time. One of the best things that you can do today to help you grow, maintain and manage your online review profile is signing up to Google Alerts and set up an alert for whenever your business, brand or product name is mentioned. This will help you discover new mentions of your business which (if positive) you could follow up with asking to leave a review on one of your chosen review platforms. It can also help you keep on top of any negative reviews be they posted on your review platform or on someone else's website. I hope that this content can be of some use for you. Here is a link to the Search Evaluator Guidelines published by Google that is discussed at the end of the second paragraph - https://static.googleusercontent.com/media/www.google.com/en//insidesearch/howsearchworks/assets/searchqualityevaluatorguidelines.pdf.
Jimmy Chan from Pixelicious writes
*Google loves itself* The first step is to sign up for Google My Business. Not only will it allow your customers in leaving reviews, earning those valuable golden stars, GMB is also smart enough to retrieve your ratings from other sources such as Facebook, Trustpilot, Yelp, etc. Potential customers searching for my brand will see my GMB panel at the top . Leverage that prime screen real estate to showcase your reviews, motivating your customers in visiting your website. *Consolidate Google reviews to improve Local SEO and upcoming Local Services Ads* I only ask my clients to leave reviews in Google nowadays for two reasons: 1) Clients are kind enough to use their own time writing one, asking them to leave a review in multiple places will quickly become a hassle; 2) Google reviews hugely influence your competitiveness in Local SEO (Maps 3-pack) and conversion rate. Nobody would bother clicking on a local busineds with 0 review; 3) The upcoming Local Services Ads is a game changer! They will be shown on top of Google Ads (previously Adwords) and sorted based on the number of reviews. This isn't available in my area yet but start accumulating those golden stars now; *Use testimonials to improve EAT and conversion* Testimonials are prominently featured on my homepage to drive conversion but they also benefit SEO due to increase in EAT, also known as Expertise Authority and Trust. A link to my GMB is strategically placed in my footer, in addition to the actual map (showing the number of reviews) in my Contact page, tying everything together. *What to do if you are a victim of negative reputation attack* Luckily I haven't yet to deal with one but here are some practical tips: 1) Prevent it by avoid signing up at too many review platforms. Many require domain or address verification so the less places you allow people to leave reviews, the easier it will be to manage; 2) If it's a legitimate client leaving a poor review, respond promptly with professionalism and grace. Offer to rectify the situation by letting the customer try your product / service again such that they can update the review; 3) If the above doesn't work, maximize your effort in obtaining positive reviews to bury the bad one; 4) Depending on the platform, there are ways to remove illegitimate reviews (victim of attacks). For example, Wedding Wire requires a copy of the contract when there's a dispute to protect the vendors
Michelle Hoglan from Top Hat Creative Marketing, Conifer, CO writes
How to use customer reviews to benefit your SEO?: Working with the client to make sure things are done right. Automated systems are great but we all have filters to avoid that sort of message. Having the personal touch to make sure the owner and staff know how to request reviews, how to control their online pages, and how to create, gather, and post interesting effective content is the difference. It is like knowing you have to exercise and actually doing it. If you pay a personal trainer you exercise, if not most of us do not do as well. SEO is changing and the unique content from 3rd party trusted review sites has become a huge influence in your SEO. I go so far as to say it is a large part of it. Back linking and citations are yesterday's news. A Good reputation management program including reviews and management/posting to your Google, Yelp, and Facebook page will take advantage of any and all SEO work. The reverse can not be said, just because you have good SEO does not mean your business is positioned to take advantage of the main way people find you online. In other words, if your Google page is not optimized SEO will be much less effective. The main thing to do about any negative review and especially a coordinated negative review attack is to not take it personally. It will be personal to the small business owner but taking that public will almost never get good results. Some are able to use humor or sarcasm to reply to reviews, but most fail badly and end up worse off with wildly popular very negative reviews that end up with a life of their own (go viral) because the owner gave the bad review more legs than it had on its own.
For a Coordinated attack by reviews, you need to flag the reviews (in instances where there are only 5 or 10 reviews, or one person writing multiple reviews under different names) in the provider like Google, Yelp, or Facebook. If it is a coordinated attack responding to something the owner said publicly (news, Facebook page, etc) often times the big players, Google, Yelp, Facebook, will take down the mass response to that action. But if they do not, contacting them and letting them know what the situation is will get that process started, Google and Yelp will do this and have for the last 6 months or so. Examples 12 Rounds Brewing in Sacramento - Owner posted on Facebook about the women's march saying go home, and got 100's of bad reviews - this was before this policy from Google and he ended up selling the business. A different post from Renaissance Dental Center in Raleigh NC had a tone deaf post, 99% of the posts were taken down accusing them of racism by Google. Thank you Oliver, Jimmy, and Michelle for your input. We hope you can put these pointers into action and boost your traffic! Feel free to ask any questions in the comments section below and we'll send you to the right direction. Mon Disclaimer: The views and opinions expressed in this article are those of the authors and do not necessarily reflect the official policy or position of SEOWriters
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Looking to Repair Your Online Reputation? Here are 5 Expert Suggested Strategies
Well, a wise thing to do would be to hire the online reputation management services of a reliable online reputation management company. Even though their experts would do it for you, there is no harm in having the knowledge about what to do, for repairing a hampered online reputation. It definitely would not go waste. Who knows? Going ahead, it would be taken care of all by yourself, instead of availing the ORM services of an agency.
1. Accepting your mistake is the first thing
The majority are reluctant as far as accepting the mistake is concerned. It is simple. Till the time one doesn’t own up to the mistake, it is not possible to move forward and take curative action.
So, if the negative online content published against you or your company holds true, take responsibility, rectify it, and do not forget to apologize for the mistake committed. Providing the explanation for the steps taken at your end to avoid the incident re-occurring in the future, is also an expert recommended thing.
2. Take efforts to gain more positive reviews
The best and proven way to repair and improve your online reputation. There won’t be an improvement in the number of stars section, till the time one gets more positive reviews!
Logically speaking, the number of positive/great reviews got to outnumber the negative ones by a big margin such that your reputation drives in more leads or customers. Having just a 4+ star rating would not be sufficient. Anyone browsing through your reviews got to come across a recent bunch of good ones.
One can begin by deploying a plan to get new reviews from the clients/customers. It could be in any form like asking them to write directly, setting up an email drip campaign, or even giving a business card having the details about how to provide a review.
If one does not want this headache or does not have the time to look into it personally, hiring an online reputation management agency would be the best thing to do. They will take care of it and provide the desired results. Right from designing a plan to obtain new reviews from the satisfied customers/clients to finding a solution on how to remove bad reviews from Google my business, and all that is required.
So, how to go about it would be your decision after all.
3. Fake reviews are a strict no no……
Simply don’t do this. Writing fake artificial reviews or getting them written by someone (astroturfing) is not the right way to repair or improve your online reputation. With names like Google, Yelp, and the various consumer advocacy groups on the prowl to punish businesses having bad search rankings, impose heavy fines and huge public disclosure, on the other hand, doing this could make your situation even worse.
The above-mentioned entities are deploying more efficient software filters, algorithms, etc. which identify fake reviews or multiple reviews posted from a single IP address.
Rather, experts recommend dealing with a bad review or rating in a head-on manner. Then and there! The aim is to resolve the issue quickly. According to a survey, as many as 95% of unsatisfied customers would come back to your business in the event that an issue is solved in an efficient manner and speedily!
4. Try to bring down the negative content posted
Remember, once any negative content is posted online, it becomes very difficult to pull it down and remove it. However, efforts can be taken to reach out to the person who happened to post it, and request him/her to take it down. In the event that your efforts fail, create additional positive content that would help in pushing down the negative content on search engines.
Taking the help of an ORM company is highly advised for this strategy as they happen to hold the desired expertise and experience for the same.
5. Blog creation
Frequently updated and well-maintained blogs are an effective and proven way to increase the ranking of your website and make it appear higher in the search results. This will serve the purpose and eventually assist in recovering your lost reputation.
Facing a lost reputation or a hampered one? Want to repair your online reputation? IBRANDtech through its ORM services India is known to offer specialized complete solutions for creating, building, and sustaining your online reputation. Check out their website for more details and offerings.
To know more,
Visit - https://ibrandtech.com/looking-to-repair-your-online-reputation-here-are-5-expert-suggested-strategies/
Mail Us- [email protected]
Call Us+917030533533
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Online reputation management for companies using content marketing
You can’t talk about PR today without mentioning good old President Trump. Depending who you ask, he’s either a PR genius or a nightmare. But no matter which camp you’re in, one thing’s for certain: his team doesn’t often get a day off.
That’s because with this tumultuous leader, there’s always a crisis to mitigate.
Businesses don’t want this. While constantly reacting to bad reviews and other issues may work for some, effective organisations will take a proactive approach and use content to manage their online reputation.
Online reputation management (ORM) is different than PR, but there are some key overlaps. Let’s take a look at why your brand needs to control the dialogue and how to do so with content.
The so-called leaks coming out of the White House are a massive over exaggeration put out by the Fake News Media in order to make us look as bad as possible. With that being said, leakers are traitors and cowards, and we will find out who they are!
— Donald J. Trump (@realDonaldTrump) May 14, 2018
The importance of telling your own story
If you’re reading this, you already know that customers finding you on the internet is a good thing.
In the good old days, you’d never need to deal with bad reviews or other online horror stories, but you’d also never get as much exposure. Let’s be clear: the need to manage your online reputation is a good problem to have.
As a marketer, you have countless digital and social tools to help build more links to your website and improve the quality of those visits. You also have the power to tell your company story and foster customer relationships – but you have to seize it.
So how do you control that dialogue? As we alluded to earlier, there are a few schools of thought. You can either wait for the you-know-what to hit the fan, or you can create meaningful content all along.
Search and online reputation management
When it comes to Google, businesses strive to be first. First page, first result – it’s always a good thing to rank, right?
Well, not if those results are accompanied by negative reviews, a court case or another debacle. In a world where everyone Googles everything, search engine optimisation goes hand-in-hand with brand reputation. Free organic traffic can be invaluable to your business, but only if the content is favourable.
Promoting the good and negating the bad is all part of ORM. ORM includes:
Managing what’s said about your company online,
Addressing negative press,
Using SEO to minimise online criticism,
Removing defamatory information,
Creating positive content to complement what’s out there.
Think this sounds like PR? While both involve promotion and communications, ORM is more about publishing for a marketing role and spreading your promotive message in a more subtle, less direct manner. ORM means generating positive perception of your business by engaging users online.
Put on your customer hat. Say you’re looking for an honest mechanic to service your German car. With no personal recommendations to go by, you turn to your second most trusted source of information: your favourite search engine, Google.
A search for ‘good foreign automobile mechanics near me’ yields heaps of results, but one in particular stands out. This guy appears not once or twice but three times on page one, with two links leading to his own landing pages and one to his business Facebook account. He’s got five star reviews and you’re sold – this mechanic now has your business.
Do search results prove this mechanic is better than another? Not necessarily. He could have an equally talented and even less expensive competitor right next door, but the fact is this guy’s online reputation won your attention and he did so with content marketing. His well written landing pages were more pleasing to Google than his counterparts and the fact that he personally responded to each review on Facebook boosted him as well.
Do you know how to win search like him?
How to manage your online reputation using content marketing
We say this a lot on our blog, but we’ll mention it again: it’s not enough to flood the web with content and expect results. You need a strategy built around ORM.
Here’s how to use content marketing to control your company reputation and win search:
Monitor your search result
Managing what’s said about you online starts with knowing what’s said about you online.
Savvy marketers know this, which is why they take the time to monitor Google and track their search results meticulously.
Run a quick search for your company name and see what results. The purpose of this is to gain an understanding of what terms matter most to your business. Scan results pages to identify relevant results as well as troublesome findings.
Don’t stop there though. Do your best to recreate the customer experience by entering various related terms. If, for example, you were that German car mechanic we mention earlier, you wouldn’t just search for your own business name, you’d also look up:
Best German car mechanics in my city,
Who can fix my German automobile in my city?
German car specialists in my city,
Service my automobile + my city.
With each result, pay attention to what is – or isn’t – being said about your company. Once you know this, you’re much better equipped to improve your ranking.
Set clear goals
Equally important is identifying the story you want to tell. With so much content on the web, it would be nearly impossible to rank in every area. Therefore, begin by identifying the most valuable aspects of your company and focus content creation around these.
Which products and services are most vital to your business? What are your unique selling points? The mechanic, for example, may have found it nearly impossible to rank as a general auto repairmen, which is why he focused his efforts on his specialisation in German cars.
Create multiple profiles
Google is like the game of Monopoly: you win by having the most real estate. OK, there’s a lot more to the search engine’s algorithm than that but the fact is the larger your online presence, the more likely you are to be indexed.
To extend your company presence and influence, curate accounts on several platforms, including:
Facebook,
Twitter,
YouTube,
LinkedIn,
Flickr,
Slideshare.
It’s also important to take ownership of your business Google profile and ensure information is up-to-date and accurate.
Keep in mind, however, that quality is more important than quantity. If you have poorly curated social accounts that aren’t in line with your brand, your audience will be confused and look elsewhere. Keep profiles updated and ensure you have a consistent keyword strategy across each.
Evaluate your web presence regularly
Another aspect of staying on top if your company reputation is evaluating your content routinely. Examine your website and social accounts objectively, and ask:
How good is my content?
Are my competitors outperforming me? In what areas?
Is my offering clear?
Does my content seem to address customer questions and concerns?
Am I projecting my company values? Is a sense of personality apparently?
Evaluating your own efforts can be difficult, so don’t be afraid to enlist the help of an experienced content strategist.
Create, create, create
So far, we’ve talked a lot about the management side of things, but ORM is much more than monitoring, measuring and evaluating your reputation. It’s also about creation.
To this end, never miss an opportunity to shine a positive light on your company. Develop and implement a content marketing strategy that sets the stage for the content you’ll create. Your strategy should address:
The kind of content you’ll produce,
Content goals,
Publishing frequency,
Platforms you’ll use,
Main customer concerns and expectations,
How you’ll address bad reviews and feedback.
Essentially, you need to ask yourself, ‘What do I want my company reputation to be?’ Then,’How will I make this happen?’ Your answer will lie not only in creating positive content, but also handling the negative.
46% of consumers have used #SocialMedia to “call out” brands (Sprout Social) https://t.co/3YGWW8dzaf
— Flame PR (@flamepr) February 7, 2018
Overview
Who’s going to control your business reputation? You or internet trolls?
With content marketing, you possess the power to inform and put meaningful information in front of your audience. To this end, ensure your content is valuable. Your customer will judge your company based on what they see online. If it’s useful, they’ll assume your product or services are as well.
from http://bit.ly/2Iost1E
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An overview of Google My Business Negative reviews managing strategies?
As a business owner, you know that online reviews play a crucial role in attracting new customers and building your reputation. Google My Business (GMB) is one of the most popular platforms for customers to leave reviews, making it an essential tool for businesses to manage their online reputation. However, negative reviews on GMB can be damaging to your business, and you may wonder if there is a way to remove them. In this article, we'll discuss how to remove Google My Business Negative reviews.
Before we dive into the process of removing negative reviews, it's important to understand that Google has strict policies in place regarding the removal of reviews. Negative reviews can only be removed if they violate Google's review policies. Therefore, it's crucial to understand what is considered a violation of Google's policies. Violations include:
1.Spam and fake reviews: Reviews that are not genuine or are posted by bots or fake accounts violate Google's policies and can be reported for removal.
2.Offensive or illegal content: Reviews that contain hate speech, discriminatory language, or illegal content can be removed.
3.Conflicts of interest: Reviews written by current or former employees or competitors can be removed if they violate Google's policies.
Now that we've covered the violations of Google's review policies, here are some strategies to remove negative reviews on Google My Business:
1.Respond to the review: One of the most effective ways to deal with negative reviews is to respond to them in a professional and empathetic manner. By responding to the review, you demonstrate that you care about your customers' experiences and are committed to addressing their concerns.
2.Flag the review: If you believe that a review violates Google's policies, you can flag it for removal. To do this, go to the review in question and click on the three dots in the top right corner. Then select "Flag as inappropriate" and follow the prompts.
3.Contact Google support: If you have tried to flag a review and it hasn't been removed, you can contact Google support for assistance. Go to the Google My Business Help Center and follow the prompts to contact support.
4.Encourage positive reviews: While it's not possible to remove all negative reviews, you can offset their impact by encouraging your satisfied customers to leave positive reviews on Google My Business. This can help to boost your overall rating and provide a more accurate representation of your business.
5.Address the underlying issues: The best way to deal with negative reviews is to address the underlying issues that led to the negative feedback. This could involve improving customer service, addressing specific complaints, or implementing new policies or procedures.
In conclusion, dealing with negative reviews on Google My Business can be challenging, but it's important to approach the situation with professionalism and empathy. By responding to reviews, flagging violations, contacting Google support, encouraging positive reviews, and addressing underlying issues, you can manage your online reputation effectively and build a positive brand image for your business.
So here IBRAND tech is the best online reputation management (ORM) company in India that provides the best ORM service online . Its job is to create/recover/revamp/restore & manage the online reputation of the clients, and take their brand globally. If you want to boost your online presence and sales then you should contact IBRAND tech. This is the only company that permanently removes negative reviews from Trustpilot, Glassdoor, Google My Business, Indeed, AmbitionBox, Jobbuzz, Quora, etc.
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