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syscraftonline · 2 years ago

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Syscraft - The Best Point of Sales Solution Provider in India

In the fast-paced and competitive world of retail, having an efficient and effective point of sale (POS) system is crucial for driving sales and providing exceptional customer experiences. A smart POS system goes beyond traditional cash registers, offering advanced features and capabilities that can significantly impact a retailer's bottom line. In this blog, we will explore how retailers can leverage a smart POS system to boost sales and stay ahead in today's dynamic retail landscape.

1. Streamlined Checkout Process:

A smart POS system enables retailers to streamline the checkout process, reducing waiting times and improving customer satisfaction. With features like barcode scanning, integrated inventory management, and automated pricing, transactions become quick and seamless, ensuring a smooth and efficient shopping experience.

2. Inventory Management and Stock Control:

Effective inventory management is crucial for retailers to optimize sales and minimize stockouts. A smart POS system provides real-time visibility into inventory levels, enabling retailers to monitor stock, track product performance, and automate reordering processes. By maintaining optimal stock levels, retailers can avoid missed sales opportunities and enhance customer satisfaction.

3.Customer Relationship Management (CRM) Integration:

A smart POS system integrates with CRM tools, allowing retailers to gather valuable customer data and personalize the shopping experience. By capturing customer information, purchase history, and preferences, retailers can offer targeted promotions, loyalty rewards, and personalized recommendations. This not only increases sales but also strengthens customer loyalty and encourages repeat business.

4.Omnichannel Capabilities:

In today's retail landscape, customers expect a seamless experience across multiple channels, whether it's in-store, online, or through mobile devices. A smart POS system enables retailers to integrate their physical and online stores, providing a unified shopping experience. Customers can browse products, make purchases, and access loyalty programs across various channels, enhancing convenience and driving sales.

Analytics and Reporting: A smart POS system offers robust analytics and reporting features, providing retailers with valuable insights into sales performance, product trends, and customer behavior. By analyzing this data, retailers can identify sales patterns, optimize pricing strategies, and make informed decisions to maximize profitability. These insights help retailers understand their target audience better, refine marketing efforts, and tailor their product offerings accordingly.

5. Enhanced Upselling and Cross-Selling Opportunities:

A smart POS system can prompt sales associates with relevant upselling and cross-selling suggestions based on customer preferences and purchase history. With personalized recommendations, retailers can increase average transaction value and drive additional sales. By training staff to leverage these suggestions, retailers can effectively capitalize on upselling opportunities and boost revenue.

6. Loyalty Programs and Gift Cards:

A smart POS system simplifies the management of loyalty programs and gift cards, allowing retailers to offer incentives to customers and drive repeat business. With integrated loyalty features, retailers can reward customers for their purchases, provide exclusive offers, and encourage brand advocacy. Gift cards can be easily sold, redeemed, and tracked, providing an additional revenue stream and attracting new customers.

In the competitive world of retail, a smart POS system is a game-changer for boosting sales and enhancing the overall customer experience. From streamlining the checkout process to effective inventory management, CRM integration, and analytics capabilities, a smart POS system empowers retailers with the tools they need to stay ahead in today's dynamic retail landscape. By leveraging the benefits of a smart POS system, retailers can drive sales, build customer loyalty, and position themselves as leaders in the industry. Embracing technology and adopting a smart POS system is a strategic investment that yields long-term growth and success for retailers of all sizes.

Are you looking for a trusted POS solution provider? Contact Syscraft today; we offer custom point-of-sale solutions for retail and other businesses.

#point of sales solution #pos solutions india #pos solutions pvt ltd #retail pos solutions india #custom point of sales solution

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kushalverma84 · 5 years ago

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FEATURES YOU MUST HAVE IN YOUR POS SYSTEM

To run a retail store operation demands a range of administrative, management, and marketing skills. From making sure that there is enough stock to put together monthly sales reports, these skills are necessary for ensuring the smooth operation. This can only be achieved with help of an efficient POS system or point of sale system.

The POS system is the central component of your retail store. It is the place where a customer makes the payment for the goods and services they bought from your store. Retail POS software is very popular among retailers as they help to save their time and run the functions smoothly. After shopping when you bring the products to the counter and the shopkeeper or the worker scan your goods for Barcode and know the exact pricing and quantity of the product. They are using the POS billing software and because of the help of this software, they can calculate all the pricing including recent discounts.

Store owners have already arranged the POS system software according to the store requirements and they upgrade it on a timely basis. Some retailers don't understand the value of POS software, they use free POS software download for their store. It is not a "one fits all" situation. A retail store owner needs retail POS software whereas a restaurant owner needs the specific restaurant POS software because of the different functions of both trades.

This is why one must choose the POS system that is good enough to deal with certain specifications of different retail businesses. There are several POS system software available, you can choose one wisely according to their features. Marg Compusoft is the most preferable POS software in India because of its many features that meet the needs of almost all the sectors.

15 Must-Have Features of Marg POS System

Marg Compusoft is offering 15 features in their Point of sale (POS) systems all around the world. It is the best retail POS software in India because of its wide range of applications and compatibility among the retail industry. Let us discuss the main feature they provide in their POS billing software such as:-

1. Touch billing with POS system

Just like our touch smartphones, Marg has the touch screen POS billing system. Direct access to all the operation modes from the main dashboard. It provides the flexibility to choose the order with pictorial representation of items. Such smart POS software is easy to handle. It keeps your arm free to handle the goods and other stuff and keeps the system updated so that anyone can use them without doing all the calculations in their mind. They are a real time saver. These systems are much faster and help to run the store smoothly during peak hours.

2. Item/customer Photo Printing

It is a very helpful feature in POS software. It provides easy access to the pop-up groups and their items with their photos in the desired sequence. You cannot just add items in your POS system but you can also add photos for a better understanding of products. If there is any confusion in the name of the products or they are similar the display of item will give clarity.

3. Inventory Management

As important the services are, you also need to confirm that you have all the items in your inventory you advertised in accordance to meet the demand of the product. Managing stocks, order fulfillment from vendors and transfer of items between one store to another with help of just one system has made the work easier. In short, it helps manage inventory levels, set reorder points to replenish stock, and save your losses due to expiry.

4. Barcode and Fast Billing

This POS software generates barcodes for the easy distribution of items and provides the necessary detail of one product on all the stores which makes the whole operation smart and easy. Unmatched billing speed by Barcode scanning and defining shortcuts using intelligent search options like category, brand name, etc.

5. Multimode Payment Mode

Retail POS software accepts payments through multiple modes. This helps the customer to settle their bill via cheque, cash, Debit/credit card, Wallets, etc. Customers can split their bills in multiple ways if one mode doesn't have enough money. A store that only accepts cash as the payment mode loses a large number of customers because of this. Most of the people are using plastic money or digital money, which makes it an essential part of our daily lives. This is why it is a very important feature for POS software in India as consumers use several modes of payment under one roof to make the transaction easy.

6. Cashier & Home Delivery

Marg POS billing software can manage the cash automatically. It has the cash drawer attached to it that only opens on saving every bill, which is a very safe way to control theft and robbery issues. Workers can move freely without worrying about the cash box leaving alone. POS software has the data of every consumer save in the systems like name, contact number, and address details. This way retail stores can offer safe home delivery services to their regular customers and expect more business from them.

7. Import Purchase (Online/Offline)

With the help of the Marg POS system, you can import any purchase receipt or file from any excel or CSV format. Now you don't have to go down to all the account books to look for one particular purchase document. This system has made the work of retailers more smart and efficient. Every receipt and invoice is available on the fingertips of retailers. Modern POS systems are more energy and time-saving.

8. Scrap Management

Now you don't have to maintain a different register to keep the records of expiry goods and services. POS system software helps to keep the track of expired and near expiry products sitting at your shelves. Which can help you to minimize your losses and you can return the products to the supplier before it expires. Most of the retail stores face this problem and a good POS system can alert you and you can save your precious time and money.

9. Points Management

Points management enables the business owners to easily manage the points for their respective customers which will result in an expansion in the business. Sometimes store owners have monthly discount schemes running for their regular customers. It enhances the sale and profit of the store. They allot points to their regular customers based on their shopping list and at the end of the month, they reward the selected customer and give them some kind of gift and discount.

10. Cloud Backup

POS software saves and upload their data online and directly store it in Google Drive/ One Drive. Retailers can access the data from anywhere and restore the backup as per the requirement. Anyone who has access to POS software can easily find the data they were looking for. You can easily get access to old files and can compare the profit and loss of different years. It also contains the data of your customers which will help you to run seasonally contest and attract new customers.

11. SMS/email (Schedule)

Marg POS software can easily schedule and send auto SMS and email regarding outstanding, reminders, schemes, etc. To customers. They can also give them information about the on-season sale and new trends you have available on your store.

12. Auto Bank Reconciliation

POS billing software has the auto-bank reconciliation with 140 plus banks. It can help you to do the payment in real-time, advanced payment options can be scheduled. POS system enables you to make the automatic ledger entry and more.

13. Business Analysis Reports

With the help of POS software, you can stay on top of managing your finances with powerful 1000 of sales, purchase, inventory, and accounting reports. It will not even take much of your time and keep the accounts update all the time.

14. Own Website

In today's world, it is time to go digital and change the way of doing business. Marg POS system will allow users to create personalized websites with top item promotion. You can create more orders and collect payments all over the world.

15. GST Billing & E-way Bill

It can help to push transactions into the GSTN portal in excel, JSON, or CSV format and file GST returns directly. You can generate E-way bills after being registered on the GST portal

#POS Software #POS Billing Software

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tech-read · 2 years ago

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iQOO Z6 Launch Date In India - Price, Specs, Specification

Introduction

If you’re searching for a new smartphone and want to buy something that is not expensive but does not cost much, then the Qoo z6 is definitely one of your best options.

This phone has several interesting features that make it stand out from its competitors. In this article, we will talk about its main specs and some other things so that you can decide whether to buy it or not.

iQOOz6 India launch was in 2022.

iQOOz6 launched in India

The iQOOz6 India launch was on March 16, 2022.

This smartphone is a great option for anyone who wants to buy a cheap phone. It has all the features that you need in a good smartphone, and it’s also easy to use.

iQOOz6 price in India

The iQOOZ6 India launch was in March 2022. The iQOOz6 price in India is Rs. 16,999.

You can purchase the phone from Amazon, the iQOO brand store, and other offline stores. The phone comes in two colors – Black & Blue.

iQOOz6 specifications

The iQOOz6 India launch was on March 16, 2022. Here are some of the features on the phone that make it a must-have device in 2022.

The device has a 6.5-inch HD display, and it is powered by a Snapdragon 695-6nm Processor. It comes with 4 GB, 6GB, 8 GB of RAM, and 128GB of internal storage.

The phone features a triple rear camera setup:

50 MP, f/1.8, 26mm (wide), PDAF

2 MP, f/2.4, (macro)

2 MP, f/2.4, (depth)

16MP front camera with f/2.0 aperture and 30fps 1080p video recording support

It comes with a non-removable Li-po 5000 mAh battery and supports fast charging. The phone also features an in-display fingerprint sensor.

The smartphone has a dimension 164 x 75.8 x 8.3 mm (6.46 x 2.98 x 0.33 in) with a weight of 185 g (6.53 oz). The phone’s build has a glass front, plastic frame, and plastic back.

The Vivo iQOOZ6 comes with the network:

2G GSM 850 / 900 / 1800 / 1900 – SIM 1 & SIM 2,

3G HSDPA 850 / 900 / 2100

4G 1, 3, 5, 8, 38, 40, 41

5G SA/NSA band for its connectivity.

It has inbuilt Wi-Fi capability and the ability to create a wireless hotspot.

Specialization: iQOOz6 gaming performance

If you’re searching for a gaming smartphone, the iQOOz6 is ideal. A powerful processor and excellent battery life will keep your phone going for hours. And thanks to its Qualcomm Snapdragon 695 chipset, your games will look great too.

Whether you’re a casual gamer or an enthusiast looking for high-end performance in your mobile device, this phone has what it takes to get you through even the most intensive sessions without breaking a sweat (or draining your battery).

This iQOOz6 India launch was in March 2022. Therefore, it’s available in all the stores. If you’re searching for a gaming phone, then this is the one to go with.

Specialization: iQOOz6 battery performance

iQOOZ6 has a battery capacity of 5000mAh. It is an impressive capacity for a smartphone with this much power. The battery life of the iQOOZ6 can be as long as 12 hours, which is good enough for most people who just want to use their smartphones for calls and social media on the go.

The iQOOZ6’s battery performance is great, and it will easily last you all day if you aren’t using your phone too heavily or playing games on it non-stop.

Since the iQOOz6 India launch was in March, this device has been available, and you can get it to enjoy its superior features.

Conclusion

iQOOZ6 is a great smartphone that you can buy for yourself or as a gift to someone else. It has everything you need in a smartphone, including a good camera and performance. iQOOz6 India launch was earlier in 2022.

The phone also has its own operating system, which is better than the ones used by most brands. If you want something affordable with great features, then this is the one for you!

#iQOO Z6 Launch Date In India #iQOO Z6 Launch Date #iQOO Z6 price in India

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online-payment-tips · 3 years ago

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4 Reasons to Accept Mobile Payments

Phones have evolved into our lifelines. It is now unusual to find someone without a mobile phone, as smart phones are multi-functional devices. They are used for a variety of purposes by consumers of all professions and generations. They can watch a tutorial on YouTube, share a photo of pressed juice or inspirational wisdom on Instagram, network on Linkedin, buy items online, instantly e-transfer money, and do a million other things.

It seemed only natural that the next step in the payments world threw mobile into the mix. Mobile payments are classified into two types: payments made with a mobile device and payments taken with a mobile device through online payment gateway.

This blog post will concentrate on the latter. Payments made on a mobile device using a portable card reader are not a new concept, but they are becoming more popular among merchants. Here are some compelling advantages:

1. Bust a line

The traditional concept of a cash register is rendered obsolete by transforming mobile devices into POS systems. Paying becomes infinitely easier, faster, and more streamlined.

When customers see a long line at the checkout, their desire to avoid waiting outweighs the need to buy the product. You have the ability to eliminate long lines and recover sales by accepting payments anywhere, at any time (line busting).

Apple flawlessly implements this system; their salespeople can move around and assist customers anywhere in the store. Every salesperson becomes a moving point of sale, reducing waiting time and increasing sales.

Accepting mobile payments eliminates that friction and, as a result, leads to an increase in sales.

2. Get paid faster

The world is your oyster when it comes to mobile payments through the best online payment gateway. You are no longer limited to a physical location; your business is now mobile. When you make house calls, special deliveries, or on-site repairs, you can accept payments instantly. Plus, in industries like these, you get paid right away.

You can accept credit cards anywhere as long as you have your phone, which adds another level of convenience for the customer.

You can deliver straight to the office and process the payment immediately, rather than a busy business executive rushing to pick up her dry-cleaning before the store closes. Who will she go to the next time that same business executive needs dry-cleaning service? Yes, this is the company that went above and beyond to make the customer happy.

3. Aggregate your stats

Many excellent payment processors enable you to accept mobile payments and provide you with the convenience of seeing all of your information in one place, allowing you to better understand the needs of your business and implement the best plan for you. Because mobile payments are processed instantly, information is also gathered instantly.

You'll be able to view your transaction history by time and location, as well as sales analytics and employee information. A compilation of data from each store in one location allows franchisees to see the big picture.

Analytics can also show whether marketing initiatives or company-wide procedures are having the desired effect, as well as which stores are thriving and struggling, allowing you to prioritise efforts.

4. Email receipts

Mobile payments using online payment gateway India provide an excellent opportunity to email receipts, which is a gift that keeps on giving. You save paper, earn eco-friendly points, and improve the customer experience by using email receipts. To be honest, most people despise paper receipts. Every day, consumers buy a wide range of goods. Receipts can pile up quickly for those who want to keep track of their expenses, resulting in an overflowing wallet and more clutter in their lives.

Email receipts are another underutilised method for increasing sales. Receiptful, for example, can help you cross-sell and upsell directly on the receipt.

Conclusion

Your company, regardless of size or industry, should accept mobile payments. 505-Junk is a company that is constantly on the move; they implemented mobile payments to process transactions on the job site and are seeing fantastic results.

#Banking #online payment #payment gateway #online transaction #Mobile Payments #online business #online store #UPI #credit card #Merchant #customers

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er4usoftware · 4 years ago

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Find out Features to Consider When Picking up an Ideal POS Software of India

A POS or point of sale system is a combination of hardware and software and it permits the business to complete purchasing transactions, in addition to several other functions. Well, the primary benefits of pos software India are reporting, third-party integrations, employee management, stock monitoring and clients’ management. Your business size, budget and feature needs will assist you to find out the most excellent POS tool.

Features to look in an ideal POS tool-

1- Can be used easily

2- Save too much of time

3- There isn’t any need of accountant or operator

4- The tool can be used from any location and at anytime

5- It eliminates the labor-intensive work

6- Manages shop and manifold e-commerce channels from a single place

7- Billing bar-coding in an easy manner is provided

8- Export option for buy, sell, and taxes and so on.

9- An ideal tool is compatible with Mac, Windows and Android

10- For better result any retail business owner can make use of POS tool

Which retail business can use POS tool?

1- Gift shops

2- Brick supplier

3- Handloom

4- Jewelry

5- Cement and steel

6- Cosmetics

7- Edible oil

8- Computer accessories

9- Supermarket

10- Florists

11- Garments

12- Footwear

13- Electrical items

14- Grocery store

15- Crockery store

The list is very long and there is many such who can use the pos software India.

What are the advantages of POS tool?

01- POS tool streamlines and incorporate with other business systems- Locating to the best pos software India which can easily incorporate with the online business programs can simplify your operations. For instance, connecting POS with accounting software can automate sales and billing functions.

02- Creates and track data reports- A business owner must track and monitor business data to see how your business is progressing and where you need to make alterations. Cloud-based billing tool permits tracking data in actual time.

03- It monitors stock- The ability of automatically tracking and monitoring stock is useful thing for many small sized business even those having limited stock. POS tool can track stock and calculate markdowns and notify when the supplies are stumpy.

04- Employees’ management- This can be good for setting the functionality restrictions and permissions based upon the user profiles. Your POS system must be able to track the sales by individuals and it is the best way to set sales goals and observes the staff performance. This information can help seeing where the team is excelling and what can be enhanced on upon.

Summarizing-

Those were all features to look in an ideal pos software India and the benefits that you can get from it.

#POS software #best pos software #Billing software #Er4u #advanced POS #point of sale software

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billmade · 7 months ago

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Gift store POS system in India

A Gift Store POS system in India works to optimize and organize stocks, smooth billing operations, visualize product configurations, customer insights and discounts, pricing and retention by eliminating errors. A shop owner can enhance their customer interactions and effectively promote their products.

Website: https://billmade.com/

Email: [email protected]

Contact Number: (+91) 020-711-79633

LinkedIn: https://www.linkedin.com/company/billmade-pos

Facebook: https://www.facebook.com/Billmade-786831018169916

Instagram: https://www.instagram.com/billmadepos/

YouTube: https://www.youtube.com/channel/UCdh1AYXBN3M4oBmxwGa7yeg/videos

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yourretailcoach · 5 years ago

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How to Increase Retail Sales? – Part 1

Reading time: About 5 minutes

Are you one of those business owners thinking of how to increase retail sales of your store? Are you also witnessing a slump in your top line while your competitors are making money? This blog is for you wherein you can get some of the key insights which can help you increase the footfall and the sales figures.

The operating costs of running a brick and mortar store are already very high and with eCommerce disrupting this space, it becomes pertinent for retailers to stay in the game and come out with creative ways to increase retail sales.

This blog post will provide you with some tricks and practices that can be implemented without much effort towards achieving improved sales performance of your business. These are time-tested practices focused on increasing sales in the retail business. Let’s get started.

1) Trained and Knowledgeable Retail Staff

As Richard Branson said: “Take care of your employees and they will take care of your business; it is as simple as that.” Your employees are your biggest assets and if they are groomed properly then you will see a lot of delighted customers at your store. If your employees are qualified and well-trained, your customers get a better shopping experience and the likelihood of their return gets higher. Thus, the employees must be equipped with all the necessary knowledge and skills required for them to excel in the performance of their duties and responsibilities. They must also be well-informed about the products and services of the store so that they could pitch better to the customers.

This task could be made significantly easier with a well-planned recruitment strategy. The better the job analysis is, the better are the chances of hiring the right person.

Apart from the experience and skill set, one also needs to have the zeal for what they do or would be doing. It is your responsibility as an owner to ensure that your team is passionate about their jobs which will translate to great customer experience.

2) Looks Matter – Visual Merchandising

Bill Gates once said: “If you can’t make it good, at least make it look good.” What one sees is what he buys. A customer walking in a market full of branded retail stores or walking into a swanky mall will not enter the store which is not appealing to his eyes. On the flip side, a store that has an attractive visual merchandising will entice the visitor to walk in and have a look. One can go for a cross-merchandising strategy for customers to match and buy more. Lighting should be well tuned to your products, soothing music in the background is always pleasing to ears, and multi-dimensional displays by tweaking the visual aspects of it are some of the tactics here which can be adopted to increase retail sales.

By displaying products in a perfect combination increases your opportunity of upselling and cross-selling. The bottom line is you should do everything possible for customers to get a positive vibe from your store that they cannot help but check your store to see something worthy for them.

3) Keep Playing with the Visuals

Once you have set your visual merchandising, display and everything, it’s not over yet. Rather it is just the beginning, you have to keep playing with your visuals. Try different combinations, keep experimenting and figure out what works the best for you. Visual creativity is a fancy tool to improve sales in retail. It is a general human tendency to get bored with the status quo and seek comfortable changes. Thus, you should keep your merchandize fresh and attractive with the new arrivals section to be the focal point.

There is no one size fits all design and visuals which will work forever and thus as a retail business, you should evolve with time and adopt the latest trends. This is a litmus test for your visual merchandising skills and its upgradation will pull more footfalls into your store.

4) Inventory Management

You don’t want to be in a situation wherein you have to tell the customer that the product he is looking for is out of stock. If it happens too many times, even your loyal customers might shift sides. This is the last thing you would ever want to happen in a business. You should ensure that your store does not have to say no to customers because of poor retail merchandising and inventory management. Also, one should guard against the excess inventory to reduce the inventory holding cost. As a retailer, you should have active retail merchandising practices and a sound retail inventory management system in place. In a nutshell, if you want happy customers then identify the right products and keep them available.

5) Smooth Check-out

A smooth check-out is vital to ensure a seamless shopping experience for the customers. Time is money for people these days and if you are saving customers’ time then you are adding value to their time. No one likes waiting in a long queue to pay bills; it becomes frustrating for customers. And they might also drop the idea of visiting your store again despite all the plus points with your store but a smooth check-out. Under routine circumstances, an average of 6-8 minutes is a relatively long time for a customer to wait in a check-out queue post which he might begin to feel a bit frustrated.

There are various ways to speed up the check-out operation. You can consider having additional counters in case of long queues or on holidays or special occasions. In certain cases, you can have a free delivery service for bulk purchases with the option of online payment. Also, you can have multiple payment options (retail POS system, Mobile Wallet, PayPal, etc.) at your billing counters to the convenience of the customers and to speed up the check-out.

You should also contemplate going for the contactless payment (Samsung Pay, Apple Pay) at a time when internet and smartphone penetration is on an all-time high.

6) Unmatched Customer Service

The customer is the king, remember? Your company should provide excellent customer support to all the customers during and even after their buying journey. You should have a 24*7 customer care number to address all the queries and grievances of your customers. Also, routine grievances should be resolved within a reasonable time. Customer service is a key differentiator and can go a long way in customer retention. You can also think of chatbots for your website/app (if you have one) to communicate with a visitor who can be a potential customer. Personalized attention to customers enhances the credibility of your brand. Retail SOPs can play a big role in building a robust customer service platform.

7) Personalization Matters

Everyone feels good when they are treated personally and the same is applied to retail customers.

The on-the-floor communication between your sales team and your customers is the medium through which your customers get to know not just about your products and services but also your business’s seriousness about customer service and support. This communication here could be the make or break factor for generating a positive customer response and customer loyalty. A personalized (but not invasive) degree of communication could go a long way in making customers feel welcome.

Different customers visit your store with different and unique requirements. A personalized approach will help your salespersons better understand and address your customers’ requirements.

Remembering the tastes, preferences, and requirements of your frequent customers and ensuring the availability of such products in your store will help generate customer loyalty. Personalization in retail need not be a strategy but a part of the work culture.

8) Rewards, Rewards, and more Rewards!!

Rewards, by whatever name it is referred to, is a good marketing technique. In a perfectly competitive market, rewards become an addition to the offering. You can offer certain freebies to your loyal customers in the form of retail discounts and discount coupons, complimentary gifts, reward points for future purchases, loyalty programs, membership benefits, etc. Everyone feels good when they are offered something additional and useful.

For instance, many departmental stores sell below the printed price which acts as a reward to their customers. Such cuts might hurt the profit margins but it is compensated by the volume of sales.

9) Go Digital!

Digital presence has become a standard. You should make sure that people get to see your business online even if you do not run your business over the internet. The two most compelling reasons for this are – it will add value to your brand and more and more people will get to know about your business. With an increasing footprint of smartphones, internet, and online businesses, having a digital presence, even in a simple form like a local business listing makes your business visible to the online local audiences including your existing customers.

But if you are serious about targeting a wider customer base that goes beyond your local limits, going digital is one of the most popular ways. Going online doesn’t mean that you shut your store and completely go online, rather it is advisable to run your business both on both online and offline formats – either multichannel or omnichannel.

By going online, you are providing the option to your customers to order from the comfort of their homes. In the hectic lives of busy cities, by going online your store would be saving customers’ time, money, and efforts and thus, making their lives simpler. Faster delivery, easy return policy, quick refund, etc. are some of the features you should offer.

One thing to ensure here is that your website/app should be device-friendly with a simple and effective interface. Plus you will have to do some digital marketing.

About us

Your Retail Coach (YRC) is a retail consulting and eCommerce outsourcing company in India offering a wide range of services in retail offline, retail eCommerce and retail omnichannel catering to a multitude of industries.

Article Source: https://www.yourretailcoach.in/how-to-increase-retail-sales-part-1/

#retail sales #retail consulting #ecommerce outsourcing #going digital #inventory management

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billingsoftwareweb-blog · 6 years ago

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Know More About Restaurant Billing Software India

Software for restaurants is to ultimately provide a better experience for the customer. It will also help you control costs or expenses too. Having POS software for your restaurant will allow you to save time. You can increase how fast you handle customer orders and requests while keeping track of the orders. Using this will also keep orders more accurate. No more fumbling over hand written orders and then arguing over who messed up taking the order. Orders will be in print or on the screen with exactly which server or waiter took it. Everything will be tracked and organized.Do you want to learn more? Visit Restaurant management software.

Aside from just taking orders though, this software is meant for payment processing too. Restaurant Point-Of-Sale Systems let you take credit card information and charge the customer for their order. It can also handle other card services like distributing gift cards or handling any customer memberships. Similar to what you have seen at large chain grocery stores who have your account number in them, you can track your customer and their purchases for analysis or for customer rewards.This same business POS software even goes into the side of payroll. You can keep track of when your employees work and how long they worked. It also lets you print out records of any of this information if you want a hardcopy of it.Another major function of this type of software is that it lets you manage your inventory. You can have an overview of order dates and how long supplies last. You can know what exactly is in stock without looking through the fridges constantly. This feature lets you plan purchases better so you can have food before you run out, or before the older one has to be thrown out.

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hameeindia831-blog · 7 years ago

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Corporate Gifts in Delhi, NCR at The Lowest Price and Best Quality

Corporate gifts have a basic purpose of affirming the relationship and the personal connection between the giver and the recipient of these gifts which could be major clients of the business, employees, and customers that means all those who have contributed towards the upliftment of the brand in their respective spheres. Corporate gifts are an essential part of marketing strategy for the company, so these should be chosen in a cost-effective way and should be able to deliver the desired impact on the recipient. Gift giving is a method of building a sense of partnership with which the business house values their association. And Delhi, Gurgaon, Noida being corporate hubs need the corporate gifts the most.

Earlier, the decision of making the apt gift as per the occasion as well as the purpose of corporate gifting use to be time-consuming and a difficult task but the online revolution has made the task time and energy saving. Just log-in on to your computer or handset, scroll the site's pages offering these gifts and place the order for the same availing maximum discount or other lucrative offers given by sites on bulk bookings.

Easy Availability Via E-Commerce Portals

Online e-commerce portal like Hamee India has made the choice range wider as numerous products are on display on their sites which can be opted as a corporate gift in Delhi, Gurgaon, or any part of the Noida. Numerous options are available which can be opted are such as memo water bottles, POS consumables, travel journals, diaries, coffee mugs, designer leather bags, customized T-shirts, backpacks, customized badges, designer notebooks, school notebooks, and various other gifting items such as pen stands, multi-items holder stands, table clocks, wall clocks, zip wallets, document holders, canvas tote bags. This list of items is just inclusive and not concluding as there are numerous other options available online on the portal which any business house may opt as a corporate gift for their brand`s promotion in the upcoming festival season.

Delivery at The Destination

Online portal promises the safe deliver the bulk order for the corporate gifting option in Delhi and Noida at the destination. Also, the business house can avail the customize printing option using which the brand logo or the name would be printed or rather embedded into the product that will never peel off, chips away or wear off, ever, giving the recipient a reason to remember and recall its association with the business house whenever they will come across the product.

The Premium Quality Material Is Used in Making the Products

As the portal is the Indian division of Hamee Corporation which is number one mobile phone accessory store working online in Japan since 1998. The site is committed to delivering the product safely to the destination with the facility of gift wrapping available for a little extra cost.

Consumer Satisfaction as The Main Aim

The main aim of the portal is to provide maximum customer satisfaction be in at the personal level or the corporate level and to meet this goal the company provides a variety of offers and discounts. If any corporate house needs gifts in Delhi, they can fill the form available on the portal and the executive will contact them immediately.

The company has a well-organized system to provide corporate gifts in Noida as well as in Gurgaon, as the brand has its corporate office at Gurgaon itself.

#corporate gifts in gurgaon #corporate gifts in delhi #corporate gifts in noida

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epayments2-blog · 7 years ago

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Faster Payments

Faster payments aren’t just a choice anymore, but a growing necessity. It refers to the real-time or near real-time transmission of funds and a payment message to a receiving party, all occurring throughout a nearly 24/7 timeframe. As more payment recipients experience the benefits, consumers and businesses alike are coming to expect their receivables faster than ever. In the U.S., commercial payments provider FLEETCOR Technologies recently launched a blockchain-based pilot program with enterprise blockchain solutions firm Ripple and international payments company Cambridge Global Payments to improve international settlements. Meanwhile, cross-border payments provider Transpay recently rolled out a new direct-to-bank deposit service in Australia, New Zealand and South Africa, enabling freelance workers to receive direct deposit payments in their preferred currencies. The availability of faster payments services provides a key benefit to businesses, merchants and consumers around the world, giving them quicker access to capital and more stable financial footing. The data provided by a faster payments system also offers recipients insights into their payment patterns, allowing them to make smarter, more informed financial decisions. Faster payments enable a wide range of use cases. In the P2P space, for example, parties can quickly deliver gift money, split a check or pay a babysitter. In the business-to-business (B2B) context, the service can be used to integrate payments or pay invoices. The value of payment volume in these two segments alone could exceed $15 billion by 2025. The faster payments systems phenomenon has emerged in several worldwide regions in recent years. The following deep dive presents an in-depth examination of the current state of faster payments and how the market is poised for change. Faster Payments: An Overview A variety of FinTech players have emerged to offer their services, including person-to-person (P2P) payments platform Venmo, digital payment service PayPal and money transfer service WorldRemit, among others. These companies provide money transfer services for the quick exchange of funds between parties, and their solutions are opening up new innovation opportunities for point-of-sale (POS), electronic invoicing, mobile payments and eCommerce. These emerging FinTech players have an advantage: Their services do not depend on legacy systems and, as a result, are more flexible when responding to shifting consumer demands for faster payments. As expectations rise, so does the pressure on established banks, FIs and regulatory agencies to ensure their own consumers and clients are able to enjoy the benefits of a faster payments network. Faster payments can carry risks for banks, however. Upon delivery to recipients, immediate payments are irrevocable and cannot be reversed. While this is beneficial to a payee, his receiving FI could face credit risk if the sending institution does not quickly settle the transaction – although that risk is more manageable for smaller payment sums and lower payment volumes. U.S. Faster Payments Establishing a faster payments system has been a priority for the U.S. Federal Reserve. It organized the Faster Payments Task Force in May 2015, which included stakeholders from more than 320 organizations from around the U.S. financial services sector. The group’s mission was to explore opportunities to establish and implement a faster payments system in the country. The Task Force released two reports in 2017. The first report, released in January, outlined its mission and objectives and offered an assessment of faster payments needs based on input from its members. The second report, released in July, featured recommendations to establish a system that could allow end users to receive faster payments by 2020. The Faster Payments Task Force disbanded in August 2017. Based on the Task Force’s findings, the Federal Reserve will pursue a three-prong faster payments strategy. It will first support collaborative financial industry efforts to develop and promote a faster payments ecosystem. Second, the Fed will investigate its own settlement services to address gaps in real-time retail payments settlement. Finally, it will explore whether it should take on the role of service provider — beyond providing settlement services — in the faster payments ecosystem. In addition to the Fed’s ongoing efforts, payment speeds have significantly improved as a result of the Same-Day Automated Clearing House (Same-Day ACH) rollout that began in September 2016. The first phase allowed Same-Day ACH credits to be processed within a day, enabling recipients to get their funds by the end of the day the credit was submitted. Same-Day ACH debits became available in September 2017, allowing transactions such as late bill payments or online POS transactions to be completed on the same day they were received. The third and final phase, rolled out in March 2018, required that Same-Day ACH funds be available to payees on the same day payments were sent. Another faster payments service is Zelle, a P2P service backed by a network of U.S. banks and managed by credit reporting agency Early Warning Services. The Clearing House (TCH) also launched its real-time payments (RTP) service last year, the first new payment and clearing system in the U.S. in more than 40 years. RTP can transfer funds between bank accounts in just three seconds. Faster Payments Systems Around the Globe Several nations and regions have already launched faster payments systems, and others are now taking steps to roll out their own. The U.K. became one of the first countries to offer a nationwide faster payment system with the launch of its Faster Payments Service (FPS) in 2008. According to FPS data, the service enables payments to be made on a 24/7 basis, is currently available to 52 million checking account holders in the U.K. and boasts participation from 17 banks and building societies (the U.K. equivalent of credit unions). It has been used to send more than 6 billion faster payments since its launch, and almost all U.K. internet and phone-based banking payments are processed on the FPS network. The FPS network’s launch has allowed other faster payments offerings to emerge and leverage the service. The U.K.’s Payments Council launched mobile P2P service Paym in April 2014, allowing 16 participating U.K. banks’ customers to send and receive money using their mobile phone numbers as verification. Some banks, like HSBC, are allowing business customers to make payments using the Paym service. Zapp, another bank-backed mobile payment service using the FPS infrastructure, emerged in 2015. It can be integrated into U.K. banks’ mobile banking apps to make online and in-store mobile purchases using mobile devices. Similarly, India launched its Immediate Payment Service (IMPS) in November 2010 to offer real-time, 24/7 interbank electronic funds transfer services to users. Funds can be accessed via mobile devices, online, at ATMs, through text messages and at physical bank branches, The IMPS network currently has participation from 53 commercial banks, 101 cooperative banks and 24 prepaid payment instruments (PPIs). Its goal is to allow bank customers to use their mobile devices to access bank accounts, transmit funds and assist the Indian government with digitizing the nation’s retail payments. The SEPA Instant Credit Transfer (SCT Inst) scheme launched in Europe in 2017 to allow instant credit transfers across the pan-European region. Funds transferred using the SCT Inst scheme are delivered within 10 seconds, according to the European Payments Council (EPC). The service is currently available in Austria, Estonia, Germany, Italy, Latvia, Lithuania, the Netherlands and Spain. Meanwhile, Australia rolled out its own New Payments Platform (NPP) faster payments system in February 2018. The system enables instant payments between bank customers and other financial service providers, and can be used to send money to one person or to many recipients. It offers a PayID service that allows customers to link their financial accounts to personal information, such as mobile phone numbers and email addresses. Users can then provide their PayID to businesses or individuals to receive payments. The NPP was developed by the Reserve Bank of Australia (RBA) through a collaboration with the nation’s “big four” banks: Commonwealth Bank of Australia (CBA), the National Australia Bank (NAB), the Australia and New Zealand Banking Group (ANZ) and Westpac. Together, these FIs represent a 95 percent market share of Australia’s financial services sector. The Future of Faster Payments Even more faster payments schemes are on their way. The European Central Bank (ECB) will launch the pan-European ECB TARGET Instant Payments Settlement (TIPS) in 2018, a new faster payments service that aims to offer real-time fund transfers on a 24/7/365 basis. Other nations — including Belgium, the Democratic Republic of the Congo, Hong Kong, Malaysia, Portugal, Slovenia and Spain — also have plans for their own faster payments systems later this year. Even more, including France, Hungary and the Netherlands, have announced their own national offerings will be live by 2019, and Colombia and Peru are also exploring launching South American faster payments schemes that same year. Potential issues could emerge as a result of new faster payments services, including whether the systems can communicate with each other. Many financial services players fear it will be challenging for various real-time payment systems to be interoperable, as most schemes require a local settlement account. This could impact a bank’s liquidity, from a treasury perspective, which ultimately defeats the purpose of faster payments services. As the need for interoperability grows, open APIs may be a potential solution to both ensure funds are transferred quickly and that faster payments systems can live up to their names. By investing in open APIs, FIs can connect to the outside world and explore new potential use cases and innovations on a global scale. The emergence of faster payments systems may present challenges but, as these systems become more widely available in global markets, consumers and merchants are increasingly going to expect to receive their funds quickly. Institutions that fail to deliver faster payments will risk getting left behind.

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marketrf39-blr-blog · 7 years ago

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Electronic Cash Register Market Trends, Growth, Segment Analysis and Forecast to 2023

Market Highlights:

Cash payments have been revolutionized in the past few years owing to the development of the technologies driving this industry. Market Research Future which focuses on market reports connected to Information and Communications Technology sector amongst others recently made available a report on this sector. The market is expected to grow with a CAGR of approximately 11 per cent during the forecast period.

With the advent of cloud technologies, payment options have evolved more significantly to become more seamless and hassle free. Popularity of e-commerce options have increased the demand that the market is experiencing. Increased buying power of customers has also been a key factor in the development of the market. Heightened acceptance of contactless payments has also been fuelling the electronic cash register market.

Industry Updates:

Feb 2018 Ingenico Group has created an app that will aid customers use their coupons, gift cards and loyalty rewards when using their mobile phones for payments. They have made Google Pay Smart Tap available on their point of sale systems across the U.K. This payment transfer can be achieved by holding a phone near Ingenico’s POS terminals which are NFC-enabled through which consumers can transfer reward and loyalty information stored in their Google Pay accounts, and can then subsequently apply it to transactions. Merchants of all sizes will be able to grow the use of loyalty programs and deliver a faster and unified customer experience through Google Pay Smart Tap.

Request a Sample Report @ https://www.marketresearchfuture.com/sample_request/4708

Major Key Players

Toshiba Corporation (Japan),

Foxconn Technologies (China),

Casio Computer Co., Ltd. (Japan),

Dell, Inc. (U.S.),

Olivetti S.p.A. (Italy),

Citaq Co. Ltd. (Germany),

Fujitsu Ltd. (Japan),

Hewlett-Packard (U.S.),

Forbes Technosys (India) and Posiflex Technology Pvt. Ltd. (Taiwan).

According to MRFR, The global Electronic Cash Register Market is expected to grow at a CAGR of approximately 11% during the forecast period 2017-2023.

Competitive Analysis

The goods that are on offer presently vary greatly owing to the reason of the strong pace of technological discoveries. This has raised the opportunities for the approaching growth period. The companies in this industry space are connecting their resources to achieve their vision for achieving considerable portion of the business as early as possible. This consequence is productive for firms so that they may maintain fiscal liquidity to take the best conclusions in terms of strategy execution and planning. The profitable prospects available in this market are being utilized by contenders who are trying to spread their market

Segmentation

The industry for ECRs is categorized on the basis of product, type and application. On the basis of type, the segment includes portable and stationary ECRs. Standard electronic cash registers division is estimated to control the main portion of the industry due to the growing use of debit card and credit card payments. The product category of ECRs contains checkouts or POS systems, standard ECRs, mobile POS systems and personal ECRs. While, the end user category includes, the market is segmented into hospitality and retail.

Regional Analysis

North America, presently holds the largest share in the global market. This dominance is due to a thriving retail sector and rapid adoption of modern technology in the region. Quick service restaurants and small & medium businesses in North America are increasingly adopting electronic cash register systems, thus motivating market growth.

The Asia Pacific is expected to grow at a rapid rate due to the growing support for a cashless economy. The unrealized potential for this market in the APAC region has motivated market leaders to shift focus to the area. Emerging economies of this region are witnessing rising disposable incomes which have contributed to a thriving retail industry further compelling growth of the electronic cash register market.

Browse Complete Report @ https://www.marketresearchfuture.com/reports/electronic-cash-register-market-4708

Intended Audience

Technology Investors

Research/Consultancy firms

Technology Solution Providers

Government Bodies

Retailers

Hospitality Sector

#Electronic Cash Register Market

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bwinneukundenbonusbwins-blog · 8 years ago

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bwin neukundenbonus bwins

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atsojantunen-blog · 8 years ago

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Best GST Invoice Software & Pos (POS) in India

EffiaSoft Private Limited, a Hyderabad base tech set up invented India’s comprehensive GST enabled billing and inventory software called Just Billing. It’s unique features like digital billing and digital payments are adding colors to #Digital_India campaign - Go paperless, go cashless. The standard way to provide bill to customer is handwritten form inside a piece of paper, which is you can forget valid and considered as ‘Kachha Bill’. Providing non-taxed invoice to customers isn't only illegal in GST regime, but additionally results in a large amount of difficulties for businessmen while calculating inventory, sales or accounting. Just Billing doesn’t require much technical knowledge to handle Just Billing application. Further a merchant will not need to being concerned about complicated GST rules. Just Billing GST Software takes care from GST computation to GST filling effortlessly. This straightforward handy billing and POS software could be accessed depending on user’s selection of language at the same time, it doesn’t dig an opening in pocket. Making comprehensive billing software at reasonable prices is signature of EffiaSoft. While Just Billing (Lite version) helps small traders to operate their business effectively, it doesn’t miss the larger picture. People running multi-outlet business or franchise will be more concerned with inventory management, customer management, warehouse production, supply chain and just what not. Just Billing Professional version connects all of the outlets of your business via it’s online cloud portal. This portal can be accessed by authorized person and business growth can be viewed across all locations everywhere you look, realtime. Stock transfer, goods received note (GRN), local purchase, centralized production - all detailed features ensure zero error in inventory management. System generates quantitative analyzed reports on top selling products, dead stock, safety stock, helping merchant to restructure his store room. Retailers, restaurant managers are finding Just Billing very easy and efficient GST billing application for their business. The organization claims the important thing top features of Just Billing software are - • Quick & Easy Billing - SMS bill / email bill / printed bill • Easy Payment modes - card, cash, mobile wallet, UPI, coupons • GST statutory reports and Tax filling - GSTR3B, GSTR-1, GSTR-2, GSTR-3, GST computation, direct GST filling to GSTN portal. • Manage expenses and accounting without accounting expertise. Further option to import data into Tally • Inventory always up-to-date • Authorized access - controlled from home office portal • Centralized operation - anywhere anytime • Customer loyalty program - Offers & discounts • System generated reports - strategise growth Just Billing is available for - a. Retail: - Grocery pos - Supermarket pos - Gift shop pos - Bookstore pos - Electronics invoice app - Salon software b. Restaurant - Take-away point of sale - Dine-in pos - Restaurant pos app - Take out pos - Bakery billing software - Coffee shop pos c. Service Ideal invoicing app for plumbers to electricians, event managers to photographers, consultants and contractors. Download Just Billing mobile POS - https://play.google.com/store/apps/details?id=cloud.effiasoft.justbillingstd&hl=en Windows point of saleFor details about GST Billing Software website: look at this.

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pinkhottubbeard-blog · 8 years ago

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BUS 365 Week 6 Quiz – Strayer

Click on the Link Below to Purchase A+ Graded Course Material

http://budapp.net/BUS-365-Week-6-Quiz-Strayer-333.htm

Quiz 5 Chapter 7 and 8

Chapter 7: Mobile Computing and Commerce

Multiple Choice

1. How can handheld mobile computing devices and technology significantly improve performance in the healthcare system?

a) Make it easier and faster to get prescriptions

b) Reduce the preventable errors made by healthcare providers

c) Reduce the need for emergency medical care

d) All of the above

2. Electronic prescription systems (EPSs) offer huge potential benefits, but several obstacles are slowing the adoption of these systems. Which of the following is not one of those obstacles?

a) the high start-up financial investment

b) insufficient knowledge of the EPS concepts

c) widespread EPS technology standardization

d) resistance from healthcare providers

3. Which is not one of the three dominant PC operating systems (OSs)?

a) Apple

b) Java

c) Linux

d) Microsoft Windows

4. Writing apps for handheld devices, such as smartphones, is __________.

a) easy because only a few lines of code are needed

b) easy because the devices have limited features

c) difficult because of many different models and OSs

d) about the same as writing apps for computers.

5. The mobile computing and commerce environment relies on two basic approaches to Internet connectivity: short range wireless technologies such as __________ and longer range telecommunications technologies such as __________.

a) Wi-Fi; WiMAX

b) WiMAX; 4G

c) 3G; 4G

d) 4G; Wi-Fi

6. End users can access a WLAN with their laptops, desktops, or PDAs by adding a(n) __________.

a) 4G network

b) Internet protocol

c) access point

d) wireless network card

7. Which of the following is not a characteristic of Wi-Fi?

a) Most laptops today rely on Wi-Fi technology that require being in range of at least one satellite.

b) Wi-Fi performance decreases roughly significantly as distance increases at constant radiation levels.

c) Wi-Fi has fairly high power-consumption compared to some other standards.

d) Wi-Fi is used to support business and compliance requirements, such as the Mine Improvement and New Emergency Response (MINER) Act passed by the U.S. Congress.

8. Many financial service handhelds send SMS texts using __________, which work like telephone numbers, except that they are 5 or 6 characters long and easier to remember.

a) mobile PINs

b) packets

c) short codes

d) biometrics

9. The __________ is expected to emerge as the predominant market for mobile banking services done via cell phones or other mobile device.

a) Asia-Pacific region

b) European Union (EU)

c) United States (US)

d) United Kingdom (UK)

10. Which of the following is not one of the threats to mobile banking?

a) cloning

b) phishing

c) lost or stolen phones

d) SMS

11. Duplicating or __________ the Electronic Serial Number (ESM) of a cell phone and using it in second phone allows the perpetrator to have calls and other transactions fraudulently billed to the original phone.

a) cloning

b) phishing

c) smishing

d) vishing

12. One innovative payment systems uses an iPhone app called __________, in which two individuals can transfer money to each other simply by tapping their phones together.

a) bump

b) tap

c) QR

d) knock

13. An advantage of an __________, which is a piece of software, is that it that stores an online shopper’s credit card numbers and other personal information so that the shopper does not have to reenter that information for every online purchase.

a) e-phone

b) e-card

c) e-reader

d) e-wallet

14. Mobile commerce in __________ is growing exponentially and now represents the largest amount of m-commerce sales in the world.

a) Europe

b) Japan

c) developing countries

d) India

15. In Japan, wireless shopping is popular with busy single parents, executives, and teenagers, who are doing __________ percent of their e-commerce shopping from cell phones.

a) almost 25

b) up to 33

c) up to 50

d) over 80

16. According to the Daiwa Institute of Research, __________ account(s) for most of the purchases that are done on mobile phones, if the users are on flat-fee-based service.

a) entertainment

b) impulse shopping

c) travel

d) sports

17. The __________ continues to be a leader in making digital music, movies and podcasts available to consumers for a fee.

a) iTunes Store

b) Amazon.com

c) Fox Mobile

d) Grooveshark.com

18. Belgian Godiva Chocolatier is recognized worldwide as the leader in fine chocolates. The Godiva Mobile app integrates Godiva's best selling products with the address book on a BlackBerry smartphone. Why is this integration a good strategic move for Godiva?

a) Consumers can purchase products by simply scrolling and clicking.

b) Godiva chocolates and other products are usually bought as a gift rather than for oneself.

c) Address book integration allows users to ship with just a few clicks.

d) All of the above

19. Why did Ericsson, Motorola, Nokia, and Siemens establish the Mobile Games Interoperability Forum (MGIF) that defined a range of technical standards?

a) To create a competitive advantage by running mobile games on proprietary networks

b) To make it possible to deploy mobile games across multi-game servers and wireless networks, and over different mobile devices

c) To compete against Microsoft in the mobile game market

d) To develop games that ran on slower speed networks

20. Primary forces that are driving the growth of the mobile market are __________ and __________.

a) virtual communities; Wi-Fi

b) air travel; hotels

c) Skype; banking

d) mobile social media; gaming handhelds

21. __________ is user-specific advertising that is location-sensitive and used to inform potential buyers about shops, malls, entertainment, and restaurants close to where they are based on the __________ in their cell phones.

a) Mobile marketing; SMS

b) Wireless marketing; cookies

c) Targeted advertising; GPS

d) Targeted advertising; router

22. __________ handhelds are a special technology that involves computer-generated images superimposed on pictures of real things and can be used by advertisers in several ways.

a) Augmented reality

b) Foursquare

c) WAP

d) Skype

23. Yahoo Mobile and iGoogle are__________ which are customer channels optimized for mobility and that aggregate content and services for mobile users.

a) search engines

b) browsers

c) mobile portals

d) wireless apps

24. Characteristics of voice portals include each of the following except:

a) Many organizations use voice portals to replace or supplement help desks and reduce costs.

b) Voice portals are used extensively by airlines enabling travelers to make reservations, find flight status, and more.

c) Voice portals are Web sites because they are accessed through a browser.

d) A benefit for Internet marketers is that voice portals can help businesses find new customers.

25. The underlying technologies needed for location-based commerce and services are __________ and __________.

a) GPS; GIS

b) TPS; laptops

c) portals; servers

d) social networks; sensors

26. A global positioning system (GPS) is a wireless system that uses __________ to determine where the GPS device is located anywhere on the earth.

a) GIS

b) portals

c) satellites

d) servers

27. Engineers can find the location of any receiving station to within 50 feet by __________, using the distance from a GPS to three satellites to make the computation.

a) latitude

b) longitude

c) triangulation

d) altitude

28. GPS software computes the latitude and longitude of the receiver. This process is called __________.

a) decoding

b) geocoding

c) receiving

d) geocomputing

29. Characteristics of NextBus include all of the following except:

a) The system knows exactly where buses are, but not individuals, which protects the person’s privacy.

b) San Francisco bus riders carrying a smartphone or similar device can quickly find out when a bus is likely to arrive at a particular bus stop.

c) The system tracks public transportation buses in real time.

d) The core of the NextBus system is a GPS satellite that can tell the NextBus information center where a bus is at any given time.

30. The location provided by GPS is expressed in terms of __________.

a) geocodes

b) digital maps

c) latitude and longitude

d) data visualization

31. Data acquired by a GPS is inserted into a digital map, which is known as a __________, to identify a specific place or address.

a) geographical information system (GIS)

b) data visualization

c) mapinfo

d) mobile positioning center (MPC)

32. GPS is supported by __________ U.S. government satellites, plus three backup satellites, that are shared worldwide.

a) 12

b) 24

c) 180

d) 360

33. Why are leading organizations developing marketing and sales strategies built on connecting with their customers via mobile devices?

a) Because mobile transactions are now secure and protected against fraud.

b) To remain competitive with the vast majority of organizations that have developed plans for mobile customer service and support.

c) Because customers want to be connected to all aspects of their lives via their mobiles.

d) All of the above

34. Traditional POS technology involves a computerized cash register connected to a server via __________.

a) Wi-Fi

b) WiMAX

c) a WAP

d) a wired LAN

35. What is a disadvantage of traditional POS technology?

a) Stations are fixed and require customers to bring their merchandise to a specific location.

b) They expedite checkout for those customers paying with credit card.

c) The processing is slow creating long lines of customers.

d) The technology is undependable.

36. Benefits of mobile POS stations include each of the following except:

a) Mobile POS stations can be setup as needed by using handheld computers, scanners and printers.

b) The stations are low cost and do not require employee training.

c) During periods of high volume, employees can setup temporary mobile check out stations capable of scanning merchandise bar codes, processing credit card payments, and printing receipts.

d) Employees can walk through a fixed station line offering to expedite checkout for those customers paying with credit card.

37. Ways in which the use of mobile devices in inventory management improves business performance include all of the following except:

a) Eliminates inventory out-of-stock situations.

b) Retailers can record merchandise when it enters the store, where it is stored, and when it is moved to the floor.

c) Delivery drivers can enter invoices and other shipping data into the store’s database at the point of delivery.

d) The cumbersome process of changing prices on in-store merchandise is easier.

38. For the 2010 census, the U.S. the government allocated $3 billion for handhelds to improve the interviewer’s performance in the field. What was the result?

a) The program was a success because it saved taxpayers over $3 billion.

b) The program reduced the cost of the census about $1 billion.

c) The program worked, but did not significantly reduce costs.

d) The program was a failure and had to be delayed to the 2020 census.

39. In the large software suites, such as Siebel’s CRM, the two CRM functions that have attracted the most interest are __________ and __________.

a) sales force automation; field service

b) collaboration; supply chain management

c) inventory management; mobile POS

d) job dispatch; messaging

40. Sales teams at Adidas America use Blackberry’s Enterprise Solution and PDAs to check inventory levels from anywhere in real time, which improves sales and service. This is an example of how __________ can improve operational performance.

a) inventory management

b) mobile supply chain management (MSCM)

c) mobile customer relationship management (MCRM)

d) a sales portal

41. Applying mobile computing to __________ may have strategic implications by shortening cycle time, reducing delays, and improving supplier and customer relationships. Such solutions enable organizations to proactively adjust plans or shift resources.

a) operations

b) job dispatch

c) supply chains

d) sales

42. By enabling sales force employees to type orders or queries directly into __________ systems while at a client’s site, companies can reduce clerical mistakes and improve supply chain operations.

a) ERP

b) RFID

c) CRM

d) JIT

43. __________ extends the reach of CRM—both inside and outside the company—and to both employees and business partners on a 24/7 basis, to any place where recipients are located.

a) Mobile CRM

b) ERP

c) Mobile SCM

d) CAT

44. A __________ device allows improved response with reduced resources, real-time tracking of work orders, increased dispatcher efficiency, and a reduction in administrative work.

a) mobile POS

b) inventory management

c) job dispatching

d) SCM

45. Poor program management, poor contract estimate and hardware and software delays contributed to the mobile app failure of __________.

a) Salesforce.com’s App Exchange

b) the U.S. Census Bureau

c) Blackberry’s Enterprise Solution

d) All of the above

True/False

46. Mobile computing has changed dramatically since 2008 as portable devices that connect wirelessly to the Internet became lighter, smaller, thinner, and much more powerful.

47. New categories of handhelds such as e-readers--Amazon’s Kindle and Apple’s iPad - have not been rapidly adopted.

48. Blackberry OS, made by Research in Motion, is currently the dominant smartphone OS in the U.S. and number two globally.

49. Companies need to develop Web sites and apps specifically for mobile OSs because consumers expect to access Web sites from their smartphones and other devices and are frustrated by companies that do not support their devices.

50. The mobile computing and commerce environment relies on two basic approaches to Internet connectivity: short range wireless technologies such as 3G and longer range telecommunications technologies such as 4G.

51. Wi-Fi has fairly high power-consumption compared to some other standards such as Bluetooth.

52. Several mining companies in Europe installed hundreds of Wi-Fi hotspots in their coal mines. Information from drills and trucks is transmitted wirelessly to the control center, which increases both productivity and safety.

53. Duplicating the Electronic Serial Number (ESM) of one phone and using it in second phone -the clone is referred to as phishing. This allows the perpetrator to have calls and other transactions billed to the original phone.

54. As interest in mobile commerce grows, there is a greater demand for innovative payment systems that make transactions from smartphones and other mobile devices convenient, safe, and secure.

55. Many of the new m-wallet products are safe and secure because confidential information in a user’s wallet is stored on the mobile device.

56. Mobile commerce in Japan is growing exponentially and now represents the largest amount of m-commerce sales in the world.

57. Location-based commerce (l-commerce) refers to the delivery of advertisements, products, or services to customers whose locations can be identified at a given time. L-commerce is beneficial to both consumers and businesses.

58. Greater adoption of mobile apps will change the way that organizations deal with both internal and external customer service and support. Therefore, most organizations have developed plans for mobile customer service and support for competitive advantage.

59. Long lines frustrate customers. Some studies show that at least one in 100 customers will abandon a long line, leaving the store without completing a purchase.

60. The cumbersome process of changing prices on in-store merchandise is made easier using mobile devices. Employees can walk the aisles of a store, scanning merchandise and checking the posted price against the price in the store’s UPC database.

Short Answer

61. Mobility started when computers became __________.

62. The iOS, Android and Palm operating systems are all based on modifications of the __________ OS.

63. In a typical wireless LAN configuration, a transmitter with an antenna, called a __________ connects to a wired LAN from a fixed location or to satellite dishes that provide an Internet connection.

64. __________ is generally defined as carrying out banking transactions and other related activities via mobile devices.

65. Many financial service handhelds make use of __________ that are 5 or 6 characters long for sending SMS texts.

66. __________ is a mobile banking security risk because by duplicating the Electronic Serial Number (ESM) of one phone and using it in second phone, any calls or transactions are billed to the original phone.

67. __________ is the use of deceptive e-mail or other communication to trick the receiver into revealing confidential information, such as account numbers, passwords, or other identifying information

68. __________ equipment identifies the location of the mobile device either through GPS or by locating the nearest base station. The information is sent to the mobile positioning center.

69. A __________ is a wireless system that uses satellites to determine where the device is located anywhere on the earth.

70. During periods of high volume, __________ stations can be setup by using handheld computers, scanners and printers and that are capable of processing credit card payments and printing receipts.

Essay

71. Identify and discuss two ways in which mobile technology can be used to save lives.

72. List 4 of the most popular mobile OSs:

73. Identify three of the most common mobile banking services.

74. Select an industry (e.g., sports, travel, entertainment, retail, and manufacturing) and identify two ways in which mobile computing or commerce could improve financial or operational performance of a company in that industry.

75. Discuss ways in which mobile computing can improve customer service and reduce costs of providing that service.

Chapter 8: Web 2.0 and Social Media

#BUS 365 Week 6 Quiz – Strayer

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