#Customer Care & Support

[petermorwood]

I feel like you would appreciate this tiktok: https://vt.tiktok.com/ZSFBX8YAq/

I certainly do! Thank you!

:->

TL;DR (or TL;DW is more accurate) A member of Post-Purchase Support deals with a customer who bought an enchanted sword and knows nothing about it.

Correction: who knows NOT A THING about it. How extensive is this lack of knowledge?

NTL; Click to W.

Even funnier, taking offence at the term "bastard sword" is something I once heard for real. I've even seen it in censored form: "b*****d sword", and then of course there's Sky-TV's episode listing for "Game of Thrones":

*****

"Bastard", though it CAN be an insult, isn't a swear-word but a perfectly legitimate description and was even an honourable title.

This gentleman, shown alongside his coat of arms, is Antoine, le Grand Bâtard de Bourgogne...

That translates to Anthony, the Great Bastard of Burgundy, a member of The Order of the Golden Fleece, fully recognised by his father Duke Phillip and with the right to carry the Ducal arms differenced with a bend sinister.

"Great" just means he was the most senior of the Duke's illegitimate offspring.

The modern circle-and-bar "prohibited" symbol is similar to bend sinister, though its bar is a bend dexter - top right to bottom left - perhaps to avoid confusion with with the diacritical mark used by some Scandinavian languages.

However I would NOT like to be the Support staffer trying to explain any of this to a dingbat customer... :-P

[which-item-poll]

i know this isn't an advertising blog, but if you're going to buy from this site be cautious. the reviews online aren't that good. but for the sake of the poll, just look at it at face value.

[13lizardsinatrenchcoat]

The fact that inscryption wont let me delete my save file on switch to start a new game even though i havent played in a year and a half and therefore have 0 recollection of the lore or the gameplay so im hitting a wall against an end game boss and not having fun is. A choice.

[holocene-sims]

a sneak peek for an upcoming (timeline tbd) update 😊

[the-real-pokemart-official]

Yes, but have you thought about how terrible and traumatizing that experience would be for you?

Yeah and like I don't think it would be

[novuit]

I feel like I decorate my tumblr blog theme for fun because I can't visit my site unless I use a VPN which is really weird.

[stellamancer]

Like, I'm sorry, but the moment any customer tries to use their patronage (i.e. "I've been coming to your store for ××× amount of time!!") as leverage then I just lose sympathy. Especially when, as I explained three times, I literally cannot do anything to fix the problem.

[feluka]

i hope i don’t worry anyone too much with all my venting. honestly the bigger problem is that, the country at large is in a pitiful condition and even with all the funding i need, there is certain help i wouldn’t be able to acquire because it’s simply *not available* here, so i’d rather aid money goes to someone who can actually effectively put that money into immediate relief for themselves (rent, food, etc)

[clonerightsagenda]

Pleased by the in-universe acknowledgement of Mallory’s tendency to not be narrated. Leon did narrate her briefly after the Lottery attack when she wasn’t feeling good, but other than that she’s always been the one telling her own story (and the story of everyone else she witnesses). “Not everyone needs us” indeed. Mallory is the most self-actualized motherfucker in this train city.

[the-real-girlfriend-official]

Sad birthday to you

[captain-amadeus]

Men men especially single fathers

[arctic-hands]

Etsy is a total joke these days. I just found a shop selling the same slew of clip on earrings I saw on Amazon as "handmade", and no I don't think amazon is just knocking off every product in this shop's store

[br1ghtestlight]

when i say lily was a second generation radical feminist don't take that to mean she was a terf she would NEVER!!!!! i was actually thinking of my own grandmother (who is still alive) when writing that bcuz she was a very leftist single mom in the 60s and involved with some activism and she still is But she was never transphobic

[heavenknowsffs]

My colleague, the only one who actually liked this job, has lost his joy for it

[the-real-pokemart-official]

🖕simon wouldn't date you lol

(that's because he's in a relationship already--- i'd consider it if he wasn't! hecker --simon)

//wow i feel bad about even this lol //i was considering 'hey i could hack records to learn your deadname :)' but that is Rude and actually trust breaking so

He’s not my type anyways I think.

[softgrungeprophet]

my current dying tablet is a Wacom Bamboo Fun (CTH-461) — it's my second one technically. The first one I had for about 5 years was my first tablet, from like? 2011 or 2012 to 2016?? the replacement was the same model, from 2016 to now

it's very much an entry-level, small tablet in the $80-100 range (or at least, i paid $80 for it), and they stopped making it years ago (actually when i bought my second one in 2016, they were already no longer making them lol i just lucked out)

It's small, barely under 6"x4", 1024 levels of pressure sensitivity, etc., very much out of date by now

Look at that mid 2000s chunky piece of tech. Like I said, it's dying, pretty much the same way (cable issues) as the first one now after nearly 7 years (not a bad run! it's served me well and I've dropped it off of my bed many... many times, i'm surprised it actually lasted longer than my first one)

But thanks to bluef00t (thanks again a million times) I'm upgrading, though of course still in the $80 range, to a Huion HS611 so it will be interesting to use a modern, not 10+ year old model of drawing tablet for the first time—

am EXTREMELY curious to see what it's like to draw on something with 8x the pressure sensitivity and 2x the resolution of what I've been using for the past 11-12 years LOL leaving the stone age and entering the age of steel

i've also never used a pen with tilt so that should be interesting?? i don't think it has an eraser tip on the end, but tbh i've been using my bamboo's eraser less and less frequently and just using the nib end with transparency so i'm not too miffed about that (5 years ago it would have been a deal breaker though)

its active area is also 10"x6" which I am definitely looking forward to. My Bamboo is fine, it's not tiny, but it's def cramped, so nearly doubling the size to something a little more spacious sounds very nice...