Compare funeral director fees
After short-listing a few funeral homes, check out the prices and what specific services are covered in their funeral prices to make sure they are suitable and reasonable for your budget. A funeral director in one suburb might not be charging the same as the funeral director in another suburb. Therefore, make sure you ask for a breakdown of the prices before making the final choice.
Check funeral director reviews
Checking reviews of the funeral homes and directors to get a clear insight about the service quality and the type of values they hold. Feel free to check the review of funeral directors in Sydney, Melbourne, Adelaide, Perth, Brisbane and more. The most recent reviews will typically be the most reliable.
Visit the funeral director home
It is essential that you judge the location in person to know if the space will accommodate the guests and how long the commute will be. Usually, funeral directors cover the 10 to 15 km and charge extra to cover the travel expenses. For example, some funeral directors prefer not to travel out of the city for funerals.
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20 Industry terms you might hear in a funeral arrangement meeting.
Ideally, funeral directors will try to use simple laymen terms when it comes to helping you make arrangements for a loved one’s funeral. But once in a while they might say a term, or it might appear in paperwork, that means something specific to funeral service that you’re not privy to, or that you might not know the meaning of in the context of funerals. A good funeral director should explain these terms if asked, but for the sake of it, I’ll list some here! Lots of these terms will appear in the final bill, general price lists, consent forms, etc.
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1. Immediate Burial/Direct Burial
This refers to burial that takes place very shortly after death, usually the body is not embalmed and there is no public viewing. An immediate burial may use a casket and vault, a direct burial usually uses a simple wood container or shroud and no vault. The similarity is they are both done as soon as possible after death.
2. Direct Cremation
This is cremation done very quickly after death, and the body is usually placed into a cardboard container. The cremated remains are then placed into a temporary container. This is currently considered the least expensive option.
3. Cremains
Although there’s some debate on whether or not funeral directors should use this term when speaking to families, it is simply shorthand jargon meaning “cremated remains” (crem-ains). This is the final state of the body after cremation. The funeral director might not use this term but it may appear in paperwork. The term “ashes” is rarely used due to it’s technical inaccuracy (cremated remains are majority bone fragments) but if you use this term as someone making arrangements, it’s fine. The funeral staff will know what you mean.
4. Disposition (body disposition)
This is the final fate of the body; where it is ending up. Burial, cremation, burial at sea, anatomical donation, aquamation, composting/natural organic reduction, are all considered types of disposition. Control of disposition indicates who has the say in what happens to the dead person’s body.
5. Coach
Hearses are sometimes referred to as “funeral coaches”. This is a ceremonial vehicle that can be used to transport an individual in a casket from the place of service to a cemetery (or other final resting place).
6. Transfer of Remains (or Removal)
This refers to the initial transport of a body from the place of death to the funeral home. Transfer of Remains is considered more professional, but “removal” may come up as well. They mean the same thing. Bodies are usually transported in an unmarked vehicle, never a hearse.
7. Authorizing Agent/Person or Designee
This is the person who is in charge of signing paperwork and making decisions. It may be the next of kin, or someone the deceased picked if they filled out a “designee form” this varies state by state.
8. Next of Kin
The person in closest relation to the deceased at time of death. Although spouses are not related by blood, they are given first priority. Then, in order: children, parents, siblings, grandchildren, grandparents, aunts/uncles, nieces/nephews, great-grandchildren, then other relatives. This term MAY also be used as a catch-all term for the authorizing person, since they are usually the same (but not always). If you are a designee to the deceased but not related to them (you’re a non-married partner, friend etc) you may still be referred to as Next of Kin.
9. Idemnify
This is a legal term that generally means “protect from law suit” it comes up on embalming authorizations, and essentially means you will promise not to sue the funeral home as long as they are performing within expectations.
10. Decedent
This is an official term for “person who is deceased”. The dead person in question.
11. Death Certificate
Like a birth certificate, this is a legal document that verifies someone is dead. Often times you will need several copies for financial purposes. If the deceased had bank accounts, life insurance, financial accounts, etc, you will often need one for each account.
12. HIPAA rights
When someone dies, the right to their medical information is passed to the authorizing person/next of kin. Cause/manner of death is information protected under HIPAA. Funeral directors, embalmers, morticians, medical examiners and the like are bound by HIPAA and so cannot share any medical information about the deceased without consent.
13. Ship-in/ship-out
A ship-in is when a body comes from another funeral home, a ship-out is when a funeral home sends a body to another one. We see this a lot more with people retiring in a different state than they made arrangements in.
14. Retort
This is what’s commonly called a “cremator” it’s the large device that performs the process of cremation. It resembles a large oven, and fire is used at high heat and pressure to reduce the body to bones.
15. At-Need/Pre-need
At-need is a term meaning essentially: “someone has died, we need to make their funeral arrangements now.” Pre-need means “I’m not dead yet, but I would like to arrange my funeral and possibly pay for it in advance”.
16. Implants/medical devices
For the purposes of funerals, this refers to things like pacemakers, internal defibrillators, and other medically assisting devices that are surgically implanted into someone. Before cremation, especially pacemakers need to be removed first since they contain radioactive materials and lithium-ion batteries which could explode in the retort.
17. Secondary Preperation
This is a term related to embalming, it refers to the procedures that happen after a body is embalmed; namely applying cosmetics, concealing any sutures or minor injuries, etc. It’s superficial final touches.
18. Alternative Container
A “container” refers to a traditional casket, coffin, or urn. An alternative container is anything that falls outside of that description. The cardboard container used for direct cremation classifies as this. Other things that would be considered them are plain wooden boxes and wicker caskets, as well as any container for cremated remains that’s not a traditional urn (some we see from time to time are coffee tins and pickle jars).
19. Vault or Grave Liner
These are both containers that a casket goes into when buried in a cemetery, they are usually made of concrete but can also be made of copper, bronze, strong plastic, and asphalt. The primary purpose of these vaults is to protect the casket, and to prevent the ground of the cemetery from sinking/moving too much. I have a post about vaults if you want to know more.
20. Inurnment
This word can have two meanings depending on who you talk to; it either can mean "placing an urn into a permanent location such as a mausoleum niche or burial spot" OR "placement of cremated remains into an urn". Most of the time it's the first definition. There are a lot of options insofar as what a family can do with cremated remains, and burying the urn or placing it in a mausoleum is just one option.
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