#Call center solution call center software

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Top Call Center Solutions Offered by Elision to Global Customers

Elision Technologies Pvt. Ltd, more popularly known as Elision, has been one of the leading IT companies based in India. For more than 13 years, the company has been offering different unified communication solutions to its customers. One of the most popular products offered by the company is call center solutions offered by the company. 

To meet the diversified needs of call centers and businesses, Elision offers different call center solutions. The call centers or businesses can choose one of the call center solutions offered by Elision based on their needs and telecom legislation.

Let me briefly explain each call center solution offered by Elision:

1. DialShree: Call Center Solution

It is a proprietary call center solution offered by Elision. It can be used by any business or call center across the globe. It is a highly scalable, robust, and secure software. It is also very flexible. Any and all communication channels can be integrated into this software to provide an omnichannel call center solution to its users. Any third party or open source software or API can also be integrated into this call center solution. It has all simple to advanced features to support inbound, outbound, and blended campaigns. It is an ideal call center solution, which is ready to use and available at an affordable license cost.

2. Call Center Solution India

Elision offers its DialShree call center solution with the required customizations to meet the needs of Indian call centers. Moreover, this software also matches the criteria and standards defined by TRAI (Telecom Regulatory Authority of India). This solution uses PRI lines and gateways as that is one of the criteria to match in India. Elision also offers turnkey contact center solutions to Indian call centers or businesses that choose to use call center solution India. 

3. Call Center Software Philippines

As the name suggests, this dialer software is built for call centers in the Philippines. The team of Elision had researched the features and functionalities required in the call centers of Philippines and based on the research, they built the call center software Philippines. 

4. Cloud Call Center Solution

Elision also has a cloud call center solution to offer to interested users. It is also a hosted call center solution. Thus, if someone wants to use a call center solution, but does not have the required capital investment or if someone prefers using a hosted solution, then Elision has the option for them as well. It is a DialShree call center solution, which is hosted on the cloud and made available as a rented solution. It also offers all the features and benefits one would receive by using a cloud contact center solution such as pay as you go model.

These are the top 4 different types of call center solutions made available by Elision. Each is a personalized or enhanced version of the main call center software of Elision, which is DialShree. To know more about DialShree and to request a demo, visit https://www.elisiontec.com/contact-center-solution

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