#Africa ICT Investment Trends in Telco/Service Market
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Growth in Digitalization Anticipated To Drive Global ICT Investment Trends in Telco/Service Market over the Forecast Period: Ken Research Buy Now Information and Communication Technology or ICT is generally a combination of Information technology (IT) and digital telecommunication.
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Global Revenue Assurance Market – Analysis and Forecast (2020-2025)
The size of the revenue assurance market is expected to rise from $512 million in 2020 to $782 million by 2025, during the forecast period at a Compound Annual Growth Rate (CAGR) of 8.9 percent.
Revenue assurance refers to the collection of operations that enable businesses to correctly collect revenue for all the goods sold or services rendered. Instead of mitigating or correcting funding errors after they have occurred, the concepts or instruments enable businesses to observe and repair existing or possible revenue leakage points through networks and intermediate consumer and customer-facing processes and correct the data until it enters the billing systems of the company. Factors such as increasing focus of businesses on enhancing customer experience, rise in the use of subscription-based economy, and need for automation solutions for revenue assurance: RPA is driving the market growth. Though, trust in human-led services for market growth is restraining the market growth. Moreover, growing demand for innovative payment services: Telco-OTT partnerships are the opportunities for the revenue assurance market.
For Free Sample Report-https://www.vynzresearch.com/ict-media/revenue-assurance-market/request-sample
Trends:
The emergence of both large-scale and medium-scale revenue assurance providers has characterized the industry. In order to maintain their position in an increasingly competitive business setting, these businesses are actively investing in R&D activities to establish creative solutions. In addition, the market exhibits fierce competition among the major players, necessitating constant innovation and production of technologically advanced revenue assurance solutions.
For example, in June 2019, WeDo Technologies, a fraud management, and revenue assurance specialist, convened more than 200 telecom experts at its WeMeet Europe event. WeMeet Europe provided insight into how 5G can challenge current telecom business models, as well as key areas where the company is investing in its product portfolio to help CSP risk reduction and revenue assurance strategies.
Market Drivers:
Digitization is one of the primary reasons responsible for the growth of the revenue assurance market the increase in internet penetration, the increase in transaction data generation, the growth of small and medium-sized businesses providing digital service delivery solutions, the increase in subscription business models, and the adoption of emerging technologies such as Big Data, ML and IoT.
Globally, Telecom operators lose billions of dollars through annual revenue leakages that are caused by inadequate internal control processes, systems,s, and fraud. However, despite the awareness of this importance, many service providers are incessantly facing problems related to revenue leakages. As their networks evolve into a more complex infrastructure with the adaption of new access and service delivery technologies, there is a constant need for changing service offerings to meet the market demands. With the increasing incidences of revenue leakages, the demand for revenue assurance solutions and services is projected to increase to a greater extent thereby driving the market growth.
Opportunity:
Over the forecast period, technological advances in revenue assurance are likely to create opportunities for the industry. Cloud, 4G/5G, IoT, and SDN/NFV are among the emerging innovations that are enabling operators to introduce new business models and services, but they are also allowing new instances of fraud to emerge. Traditional structures cannot keep up with the dynamics of today's mobile world, resulting in sales loss and possible profit erosion. In the coming years, the implementation of new technologies and processes, such as real-time revenue assurance, is expected to fuel market growth.
Impact of COVID-19 on Revenue Assurance Market
The global revenue assurance sector has been positively affected by the COVID-19 emergency. More than 65 percent of employees have started opting for the job from home with safe communication networks available during this time. The frequency of revenue attacks, including SMS scams, international revenue share fraud (IRSF), social engineering fraud, distributed denial-of-service (DDoS), and robocalls, has recently shown a sharp decline. Many financial & government organizations are introducing revenue assurance programs to distinguish internal & external fraud revenue transactions because of these revenue attacks. This factor is expected to drive growth in the market during the emergency era.
Key Players:
• Amdocs (U.S.A) • Araxxe Inc. (U.S.A) • Adapt IT (South Africa), • Cartesian (U.S.A) • Digital Route (Sweden) • eClerx (India) • HPE (U.S.A) • Itron (U.S.A) • Nokia (Finland) • Profit Insight (U.S.A) • Sagacity Solutions (U.K.) • Sandvine (Canada) • Signs (Germany) • Subex (India) • Synthesis Systems (U.S.A) • TCS (India) • Teoco (U.S.A) • Transunion (U.S.A) • WeDo (Portugal) • Xintec (Ireland)
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Global ICT Investment Trends in Telco/Service Market Analysis, Historic Data and forecast 2017-2025
Summary – A new market study, titled "Global ICT Investment Trends in Telco/Service Market 2019 by Company, Regions, Type and Application, Forecast to 2024" has been featured on WiseGuyReports.
ICT is information and communication technology. ICT (Information and Communication Technology) is the infrastructure and components for modern computing. It is a new concept and a new technical field formed by the integration of information technology and communication technology.
Also read – https://www.marketwatch.com/press-release/ict-investment-trends-in-telcoservice-market-2020-global-resource-planning-outlook-share-trends-to-2024-2020-09-28?mod=mw_quote_news
Scope of the Report:
Information and communication technology (ICT) is one of the most dynamic market sectors in China's economic boom. China is the world’s second largest ICT market. China’s ICT Investment market will reach USD $191 billion by 2023 according to QYR. Competition is strong not only from Chinese firms but also from international companies, as the quality of hardware, software, and services has continued to improve in recent years. The main players in Chinese ICT Investment market are as follows: China Mobile, Huawei, China Telecom, China Unicom, Cisco, IBM, Dell, HP, Oracle, Microsoft and Google, etc.
In the next few years, the transformation of traditional industries through Internet technology and Chinese enterprises' participation in 'Belt and Road' initiatives to enter foreign markets will become the main driving forces for the development of China’s domestic ICT market. The transformation of traditional industries by integrating ICT technologies will push forward the application and development of industry sectors such as mobile Internet, cloud computing, Big Data, Internet of Things (IoT), and other emerging technologies, and lead to the rapid development of intelligent terminals along with communication services.
The global ICT Investment Trends in Telco/Service market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of ICT Investment Trends in Telco/Service.
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the ICT Investment Trends in Telco/Service market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the ICT Investment Trends in Telco/Service market by product type and applications/end industries.
Market Segment by Companies, this report covers
China Mobile
Huawei
China Telecom
China Unicom
Cisco
IBM
Dell
HP
Oracle
Microsoft
Google
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
IT services
Hardware
Software
Market Segment by Applications, can be divided into
Large Enterprises
Small and Medium-sized Enterprise Customers
For more details - https://www.wiseguyreports.com/reports/3845592-global-ict-investment-trends-in-telco-service-market
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2019 South Africa Telecoms, Mobile and Broadband Market Outlook: Key Trends and Growth Opportunities 2023
Market Reports On South Africa Provides the Trending Market Research Report On “South Africa - Telecoms, Mobile and Broadband - Statistics and Analyses” under Telecom category. The Report offers a collection of South Africa Market Trends, South Africa Market Analysis, South Africa Business Trends, And South Africa Market Size And Growth.
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South Africa’s MNOs anticipating spectrum auction in 2019 South Africa’s telecom sector boasts one of the most advanced infrastructures on the continent. There is has been considerable investment from Telkom, Liquid Telecom South Africa, Broadband InfraCo and municipal providers as well as from mobile network operators all aimed at improving network capabilities. The focus in recent years has been on backhaul capacity and on fibre and LTE networks to extend and improve internet service connectivity.
Request a free sample copy of Telecom Market Report @ http://www.marketreportsonsouthafrica.com/marketreports/sample/reports/78190 The poor historic availability and level of service of fixed-line networks encouraged the growth of the mobile sector for both voice and data services and this segment continues to command most investment and effort among telcos. Under a converged regulatory regime many alternative service providers have been able to enter the market to offer a range of services. This regime also encouraged the major mobile network operators Vodacom, MTN and Cell C to move into the fixed-line and fibre sector. Proposed amendments to the Communications Act are intended to improve the ability of new entrants to access networks and further develop a competitive market landscape. Other key regulatory matters aimed at shaping the market include the licensing of LTE spectrum in several bands. A multi-spectrum auction, delayed since late 2016 and which has caused some difficulties for mobile network operators desperately short of spectrum and which have had to rely on spectrum refarming and other measures to increase network capacity, is scheduled for mid-2019. The broadband market is emerging from many years of slow growth exacerbated by an expensive operating environment created by Telkom’s market dominance and its control of access to international bandwidth. Although wireless broadband services have carved out market share from existing DSL offerings, the sector is dominated by mobile networks and despite a growing fixed-line footprint the government’s plan to provide national broadband coverage is largely based on mobile technologies. The mature mobile market has seen rapid growth since competition was introduced to the sector in the 1990s. SIM card penetration is high though is driven partly by the popularity of multiple card use as also by the take-up of mobile broadband services. The major mobile operators have branched into providing mobile banking and mobile entertainment services, while the market entry of a growing number of MVNOs has added to the competitive mix. Key developments: Telkom signs roaming and facilities leasing agreement with MTN; Delayed spectrum auction rescheduled for April 2019; Telkom completes Massive MIMO technology trials, aims to decommission 2G infrastructure; Liquid Telecom South Africa to build a 4G network; Comsol starts 5G fixed-wireless trials using spectrum in the 28MHz band; Regulator sets MTRs through to October 2020; Telkom FttC infrastructure passing close to three million premises; Cell C extends wholesale fibre partnerships; MTN acquires Smart Village, expands fibre network reach; Telkom converts public payphones into Wi-Fi hotspots; Vumatel extends open-access network offering 1Gb/s services; South Africa to deploy nine nanosatellites; Microsoft to build two data centres during 2019; Telkom reports strong regulator growth in fiscal H1 2019, continues work on the Modderfontein Smart City development; Vodacom contracts Alcatel-Lucent to build a GPON FttP converged network; Report update includes the regulator’s the regulator’s March 2018 report on the ICT sector, operator data to September 2018. Companies mentioned in this report: Vodacom, MTN (MTN Network Solutions), Cell C, Telkom (Heita, 8ta), Virgin Mobile, Neotel, Atlantic Internet Services, Business Connexion, Internet Solutions, Verizon Business, MWEB, Vox Telecom (DataPro), Sentech, iBurst (WBS, Blue Label), Liquid Telecom South Africa (Neotel, Tata), Virgin Mobile, Broadband InfraCo, Transtel, Eskom, SEACOM, Transtel, Eskom, SITA, Sentech, Dark Fibre Africa (DFA), FibreCo, eFive, WASACE. Browse our full report with Table of Contents: http://www.marketreportsonsouthafrica.com/marketreports/south-africa-telecoms-mobile-and-broadband-statistics-and-analyses/78190 About Market Reports on South Africa: Market Reports on South Africa is thus the one-stop solution for the entire market research requirements with regards to South Africa.
We provide you with insight and analysis on the country’s economic outlook at the national, regional and city level, presenting a deep understanding of disparities and evolutionary paths. Get a complete, consistent and concise view of your markets with comprehensive industry reports. Our latest regional data-banks, forecasts, and detailed risk ratings will help you to identify risk and opportunities in every industry and develop strategic plans to deal with the competitiveness in South Africa’s market. Contact us: Market Reports On South Africa Tel: +91 22 27810772 / 27810773 Email: [email protected] Website: http://www.marketreportsonsouthafrica.com
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Global ICT Investment Trends in Telco/Service Market 2019 | Manufacturers In-Depth Analysis Report to 2024
The latest trending report Global ICT Investment Trends in Telco/Service Market 2019-2024 added by DecisionDatabases.com
ICT is information and communication technology. ICT (Information and Communication Technology) is the infrastructure and components for modern computing. It is a new concept and a new technical field formed by the integration of information technology and communication technology.
The global ICT Investment Trends in Telco/Service market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
This report studies the ICT Investment Trends in Telco/Service market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the ICT Investment Trends in Telco/Service market by product type and applications/end industries.
Browse the complete report and table of contents @ https://www.decisiondatabases.com/ip/42647-ict-investment-trends-in-telco-service-industry-analysis-report
Market Segment by Companies, this report covers
· China Mobile
· Huawei
· China Telecom
· China Unicom
· Cisco
· IBM
· Dell
· HP
· Oracle
· Microsoft
· Google
Market Segment by Regions, regional analysis covers
· North America (United States, Canada and Mexico)
· Europe (Germany, France, UK, Russia and Italy)
· Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
· South America (Brazil, Argentina, Colombia)
· Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
· IT services
· Hardware
· Software
Market Segment by Applications, can be divided into
· Large Enterprises
· Small and Medium-sized Enterprise Customers
Download Free Sample Report of Global ICT Investment Trends in Telco/Service Market @ https://www.decisiondatabases.com/contact/download-sample-42647
There are 14 Chapters to deeply display the global ICT Investment Trends in Telco/Service market. 1 ICT Investment Trends in Telco/Service Market Overview
2 Manufacturers Profiles
3 Global ICT Investment Trends in Telco/Service Market Competition, by Players
4 Global ICT Investment Trends in Telco/Service Market Size by Regions
5 North America ICT Investment Trends in Telco/Service Revenue by Countries
6 Europe ICT Investment Trends in Telco/Service Revenue by Countries
7 Asia-Pacific ICT Investment Trends in Telco/Service Revenue by Countries
8 South America ICT Investment Trends in Telco/Service Revenue by Countries
9 Middle East and Africa Revenue ICT Investment Trends in Telco/Service by Countries
10 Global ICT Investment Trends in Telco/Service Market Segment by Type
11 Global ICT Investment Trends in Telco/Service Market Segment by Application
12 Global ICT Investment Trends in Telco/Service Market Size Forecast (2019-2024)
13 Research Findings and Conclusion
14 Appendix
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Global Automotive Vehicle to Everything (V2X) Communications Market 2019 by Manufacturers, Regions, Type and Application, Forecast to 2024 @ https://www.decisiondatabases.com/ip/27966-automotive-vehicle-to-everything-v2x-communications-market-analysis-report
Global Maritime Satellite Communication Market 2018 by Manufacturers, Regions, Type and Application, Forecast to 2023 @ https://www.decisiondatabases.com/ip/30208-maritime-satellite-communication-market-analysis-report
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South Africa Telecoms, Mobile and Broadband Market Segments, Trends, Opportunities and Industry Key Players – Verizon Business, MWEB, Vox Telecom, iBurst | 2019-2022
WiseGuyReports.com “South Africa - Telecoms, Mobile and Broadband - Statistics and Analyses” report has been added to its Research Database.
Scope of the Report:
South Africa’s telecom regulator conducts mobile data pricing study. South Africa’s telecom sector boasts one of the most advanced infrastructures on the continent. There is now considerable investment from Telkom, Liquid Telecom South Africa, Broadband InfraCo and municipal providers. Nevertheless, the poor historic availability and level of service of fixed-line networks encouraged the growth of the mobile sector for both voice and data services and this segment commands most investment and effort among telcos. Under a converging regulatory regime hundreds of alternative service providers have been able to enter the market to offer a range of services.
Other key regulatory matters aimed at shaping the market include the licensing of LTE spectrum. This was anticipated in late 2016 but in February the auction of spectrum in several bands was put on hold indefinitely. This has caused some difficulties for mobile network operators, which are desperately short of spectrum and which have had to rely on spectrum refarming and other measures to increase network capacity.
To create more competition, the government created Broadband InfraCo, a national infrastructure company to provide cheap backbone network capacity to service providers. In September 2017 the government considered a plan to merge Broadband Infraco with Sentechs satellite service to create a national broadband network managed by a single broadband provider.
Request a Sample Report @ https://www.wiseguyreports.com/sample-request/2485187-south-africa-telecoms-mobile-and-broadband-statistics-and-analyses
The mature mobile market has seen rapid growth since competition was introduced to the sector in the 1990s. SIM card penetration by late 2017 was approaching 143%, driven partly by the popularity of multiple card use as also by the take-up of mobile broadband services. Mobile internet accounts for about 95% of all internet connections, and with about 94% of the population able to access WiMAX/LTE services this sector will continue to see strong growth in coming years.
Key developments:
Neotel rebranded as Liquid Telecom South Africa; Orange Group opens two PoPs in Cape Town and Johannesburg, providing additional wholesale internet connectivity; Regulator to conduct mobile data pricing study, ready for March 2018; Comsol announces 5G fixed-wireless trials using spectrum in the 28MHz band; MTN trials LTE-LAA network providing data at over 400Mb/s; Regulator pushes back LTE spectrum auction until further notice; Vodacom and MTN trial LTE-Unlicensed services; Regulator extends MTRs until September 2018; Telkom FttC infrastructure passing close to two million premises; MTN increases investment in fibre infrastructure by 170% in H1 2017; Department of Telecommunications allocates ZAR1.4 billion to pursue broadband initiatives; Report update includes the regulator’s March 2017 report on the ICT sector, operator data to March 2017.
Companies mentioned in this report:
Telkom, Liquid Telecom South Africa (Neotel), Vodacom, MTN, Cell C, Virgin Mobile, Broadband InfraCo, Transtel, Eskom, SEACOM, SITA, Sentech, Dark Fibre Africa (DFA), Internet Solutions, FibreCo, eFive, WASACE, Atlantic Internet Services, Business Connexion, Internet Solutions, Verizon Business, MWEB, Vox Telecom (DataPro), iBurst (Rain, WBS, Blue Label).
For Detailed Reading Please visit @ https://www.wiseguyreports.com/reports/2485187-south-africa-telecoms-mobile-and-broadband-statistics-and-analyses
Major Key Points in Table of Content:
Key statistics 1.1 Country overview
Telecommunications market 2.1 Historical overview 2.2 Market analysis
Regulatory environment 3.1 Regulatory developments 3.2 General Plan for Updating Telecom Regulations (PGR) 3.3 Regulatory authority
Fixed network operators 4.1 Overview of fixed network market
Telecommunications infrastructure 5.1 National telecom network 5.2 International infrastructure 5.3 Infrastructure developments
Broadband market 6.1 Introduction and statistical overview 6.2 Hybrid Fibre Coax (HFC) networks 6.3 Digital Subscriber Line (DSL) networks
Mobile communications 7.1 Market analysis 7.2 Mobile statistics 7.3 Regulatory issues
Continuous...
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South Africa's Telco Operators Transform to Become End-to-end Digital Service Providers
Diverse service offerings and strategic partnerships will enhance growth opportunities, finds Frost & Sullivan
CAPE TOWN, South Africa, Sept. 26, 2017 /PRNewswire/ -- Market consolidation is becoming more prevalent in the South African telecommunications market as operators are looking to build the capabilities required to position themselves as end-to-end ICT and digital service providers. Typical examples are Vodacom's procurement of XLink to expand and strengthen its Internet of Things (IoT) offerings, and Telkom's acquisition of BCX to bolster its enterprise ICT services portfolio.
"Changing market, customer, and technology dynamics are compelling telco operators to become more agile and customer centric by investing in new products and services aiming to transform their cost base, and simplifying as well as digitalising complex business models, processes and systems," said Digital Transformation Senior Research Analyst Deepti Dhinakaran. "Moving forward, telco operators should diversify services, ensure they offer a superior digital customer experience, improve time to market, and form strategic partnerships in order to remain relevant."
Digital Transformation of Telecommunications Operators in South Africa, 2016, is part of Frost & Sullivan's Communication Services Growth Partnership Service. The analysis examines: digital customer engagement, digital entertainment services (like OTT, VOD, and Pay TV), mobile app-based services, converged connectivity, cloud-based services, mobile-driven digital payments, adaptive mobile advertising, and IoT-driven applications. The study also takes a look at strategic and tactical initiatives and trends that operators should be looking to adopt. Case studies of leading operators, like Vodacom, MTN, and Telkom, contain insights on how digitalisation is driving revenue numbers, and the strategic initiatives that have been adopted by these operators over the years in both the B2B and B2C segments.
To access more information on this analysis, please click here
Key telco operator investment areas that show significant growth potential in South Africa include IoT/M2M, fibre, eCommerce, and Big Data and analytics. During the next three years, telco operators will focus on these areas to expedite their digital transformation journey, while offering innovative and diversified services. Other developments driving digital transformation include:
A surge in data consumption driving 3G and 4G network coverage, resulting from an increasing demand for new and innovative mobile application-based services
A boost to fixed broadband, wireless broadband, and mobile data services due to rising demand for data
Telco operator migration to more advanced networks and IP-based services
An increase in IT spend of 15.5 percent from 2016-2017,
Telco development of in-store digital experience to boost customer experience, and
A growing demand for digital entertainment, digital payments, and IoT-based services;
"Legacy information technology systems (IT), disjoint IT stacks and a lack of integration between business support and operations support systems, on the other hand, are limiting the flexibility of operators which in turn hinders growth," noted Dhinakaran. "As a result, telecommunications operators are investing in customer relationship management (CRM) systems and leveraging social media channels to provide a well-integrated, innovative, omni-channel customer service experience. Additionally, operators can be seen investing in networks transformation technologies such as Software Defined Networks (SDN) and Network Functions Virtualisation (NFV) in order to enhance their scalability and flexibility to offer new services, while also improving their efficiencies."
The study includes mobile network operators, fixed-line operators, and mobile virtual network operator segments. End-user segments include consumers, small and medium enterprises, and large enterprises.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion
Digital Transformation of Telecommunications Operators in South Africa, 2016 MD4F-63
Contact: Samantha James Corporate Communications – Africa P: +27 21 680 3574 F: +27 21 680 3296 E: [email protected]
http://ww2.frost.com
Read this news on PR Newswire Asia website: South Africa's Telco Operators Transform to Become End-to-end Digital Service Providers
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South Africa's Telco Operators Transform to Become End-to-end Digital Service Providers
Diverse service offerings and strategic partnerships will enhance growth opportunities, finds Frost & Sullivan
CAPE TOWN, South Africa, Sept. 26, 2017 /PRNewswire/ -- Market consolidation is becoming more prevalent in the South African telecommunications market as operators are looking to build the capabilities required to position themselves as end-to-end ICT and digital service providers. Typical examples are Vodacom's procurement of XLink to expand and strengthen its Internet of Things (IoT) offerings, and Telkom's acquisition of BCX to bolster its enterprise ICT services portfolio.
"Changing market, customer, and technology dynamics are compelling telco operators to become more agile and customer centric by investing in new products and services aiming to transform their cost base, and simplifying as well as digitalising complex business models, processes and systems," said Digital Transformation Senior Research Analyst Deepti Dhinakaran. "Moving forward, telco operators should diversify services, ensure they offer a superior digital customer experience, improve time to market, and form strategic partnerships in order to remain relevant."
Digital Transformation of Telecommunications Operators in South Africa, 2016, is part of Frost & Sullivan's Communication Services Growth Partnership Service. The analysis examines: digital customer engagement, digital entertainment services (like OTT, VOD, and Pay TV), mobile app-based services, converged connectivity, cloud-based services, mobile-driven digital payments, adaptive mobile advertising, and IoT-driven applications. The study also takes a look at strategic and tactical initiatives and trends that operators should be looking to adopt. Case studies of leading operators, like Vodacom, MTN, and Telkom, contain insights on how digitalisation is driving revenue numbers, and the strategic initiatives that have been adopted by these operators over the years in both the B2B and B2C segments.
To access more information on this analysis, please click here
Key telco operator investment areas that show significant growth potential in South Africa include IoT/M2M, fibre, eCommerce, and Big Data and analytics. During the next three years, telco operators will focus on these areas to expedite their digital transformation journey, while offering innovative and diversified services. Other developments driving digital transformation include:
A surge in data consumption driving 3G and 4G network coverage, resulting from an increasing demand for new and innovative mobile application-based services
A boost to fixed broadband, wireless broadband, and mobile data services due to rising demand for data
Telco operator migration to more advanced networks and IP-based services
An increase in IT spend of 15.5 percent from 2016-2017,
Telco development of in-store digital experience to boost customer experience, and
A growing demand for digital entertainment, digital payments, and IoT-based services;
"Legacy information technology systems (IT), disjoint IT stacks and a lack of integration between business support and operations support systems, on the other hand, are limiting the flexibility of operators which in turn hinders growth," noted Dhinakaran. "As a result, telecommunications operators are investing in customer relationship management (CRM) systems and leveraging social media channels to provide a well-integrated, innovative, omni-channel customer service experience. Additionally, operators can be seen investing in networks transformation technologies such as Software Defined Networks (SDN) and Network Functions Virtualisation (NFV) in order to enhance their scalability and flexibility to offer new services, while also improving their efficiencies."
The study includes mobile network operators, fixed-line operators, and mobile virtual network operator segments. End-user segments include consumers, small and medium enterprises, and large enterprises.
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Digital Transformation of Telecommunications Operators in South Africa, 2016 MD4F-63
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South Africa Telecoms, Mobile and Broadband Market Segments, Trends, Opportunities and Industry Key Players – Telkom, Liquid Telecom South Africa (Neotel), Vodacom | 2018-2022
WiseGuyReports.com “South Africa - Telecoms, Mobile and Broadband - Statistics and Analyses” report has been added to its Research Database.
Scope of the Report:
South Africa’s telecom regulator conducts mobile data pricing study South Africa’s telecom sector boasts one of the most advanced infrastructures on the continent. There is now considerable investment from Telkom, Liquid Telecom South Africa, Broadband InfraCo and municipal providers. Nevertheless, the poor historic availability and level of service of fixed-line networks encouraged the growth of the mobile sector for both voice and data services and this segment commands most investment and effort among telcos. Under a converging regulatory regime hundreds of alternative service providers have been able to enter the market to offer a range of services.
Other key regulatory matters aimed at shaping the market include the licensing of LTE spectrum. This was anticipated in late 2016 but in February the auction of spectrum in several bands was put on hold indefinitely. This has caused some difficulties for mobile network operators, which are desperately short of spectrum and which have had to rely on spectrum refarming and other measures to increase network capacity.
To create more competition, the government created Broadband InfraCo, a national infrastructure company to provide cheap backbone network capacity to service providers. In September 2017 the government considered a plan to merge Broadband Infraco with Sentechs satellite service to create a national broadband network managed by a single broadband provider.
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The mature mobile market has seen rapid growth since competition was introduced to the sector in the 1990s. SIM card penetration by late 2017 was approaching 143%, driven partly by the popularity of multiple card use as also by the take-up of mobile broadband services. Mobile internet accounts for about 95% of all internet connections, and with about 94% of the population able to access WiMAX/LTE services this sector will continue to see strong growth in coming years.
Key developments:
Neotel rebranded as Liquid Telecom South Africa; Orange Group opens two PoPs in Cape Town and Johannesburg, providing additional wholesale internet connectivity; Regulator to conduct mobile data pricing study, ready for March 2018; Comsol announces 5G fixed-wireless trials using spectrum in the 28MHz band; MTN trials LTE-LAA network providing data at over 400Mb/s; Regulator pushes back LTE spectrum auction until further notice; Vodacom and MTN trial LTE-Unlicensed services; Regulator extends MTRs until September 2018; Telkom FttC infrastructure passing close to two million premises; MTN increases investment in fibre infrastructure by 170% in H1 2017; Department of Telecommunications allocates ZAR1.4 billion to pursue broadband initiatives; Report update includes the regulator’s March 2017 report on the ICT sector, operator data to March 2017.
Companies mentioned in this report:
Telkom, Liquid Telecom South Africa (Neotel), Vodacom, MTN, Cell C, Virgin Mobile, Broadband InfraCo, Transtel, Eskom, SEACOM, SITA, Sentech, Dark Fibre Africa (DFA), Internet Solutions, FibreCo, eFive, WASACE, Atlantic Internet Services, Business Connexion, Internet Solutions, Verizon Business, MWEB, Vox Telecom (DataPro), iBurst (Rain, WBS, Blue Label).
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Major Key Points in Table of Content:
Key statistics 1.1 Country overview 2. Telecommunications market 2.1 Historical overview 3. Regulatory environment 3.1 Historical overview 3.2 Regulatory authority 3.3 Telecommunications Amendment Act 4. Fixed network operators 4.1 Telkom 4.2 Neotel 5. Telecommunications infrastructure 5.1 Overview of the national telecom network 5.2 National fibre infrastructure 5.3 VoIP 6. Broadband market 6.1 Introduction and statistical overview 6.2 Digital Subscriber Line (DSL) networks 6.3 other fixed broadband services 7. Digital economy 7.1 E-learning 7.2 E-government 7.3 E-health
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