#@tiffanykerns

[orgcommunity2015]

Study the Data, But Eat the Cake—Put the Human Factor Forward

Are you guilty of cognitive bias? The answer is yes, probably on a daily basis. It’s a fancy way of describing how humans typically make decisions. Researchers have identified over 180 types of cognitive bias. You’ll recognize these examples. You heard dark chocolate was a healthy option and ate that second slice of cake. Confirmation bias is the tendency to place the greatest value on…

[orgcommunity2015]

Culture, Community, and Technology—A Successful 2022 Convergence

Culture, Community, and Technology—A Successful 2022 Convergence

Our Year in Review The .orgSource and .orgCommunity teams send our best wishes to our clients and friends for a happy and productive 2023. But, before we welcome a new year, let’s toast 2022! We got our tribe back from the flatland and into three dimensions. Visiting with clients and colleagues in person was a highlight of the year. The motivation to build stronger relationships, both remote…

[orgcommunity2015]

Technology Isn’t Always the Hero or the Villain—Sometimes It’s a Bit Player

Technology Isn’t Always the Hero or the Villain—Sometimes It’s a Bit Player

We think of technology as the good guy or the bully. It’s a silent partner in our work; and if things aren’t going well, that uncooperative software platform often takes the wrap. My business revolves around digital initiatives. When people call me to discuss a new purchase, I ask lots of questions. During those conversations, I frequently discover that technology is only a bit player in a…

[orgcommunity2015]

Use Technology to Put People First—How the Country Music Association’s Members Took Center Stage

Use Technology to Put People First—How the Country Music Association’s Members Took Center Stage

Until AIs can think for themselves, digital systems are tools that do their best work with human ingenuity as the driver. And one of the puzzles technology excels at helping us solve is how to understand each other. The presentation Tiffany Kerns gave at .orgCommunity’s recent Solutions Day event, centered on that idea. Tiffany explained that although the Country Music Association revolves…

[orgcommunity2015]

Solutions Day Delivers! A Meeting of Minds, a Journey to Discovery

Solutions Day Delivers! A Meeting of Minds, a Journey to Discovery

Once upon a time, technology was an isolated country ruled by a few savants who spoke a strange language. They were powerful but others didn’t always understand, or even care to know, what magic they were up to. Today, the castle is breached. Technology’s strength lies in the opposite of its reclusive beginnings. Collaboration and integration across the business landscape create the successful…

[orgcommunity2015]

Are Dues on the Chopping Block? Solutions Day has Answers to Membership Challenges

Are Dues on the Chopping Block? Solutions Day has Answers to Membership Challenges

This week’s food bill could have financed last year’s luxury vacation. The grocery store receipt is an emphatic reminder of the need to provide member value. Interest rates are rising, and fears of a recession are spiking concern across the economic horizon. Are membership dues on the chopping block? If you aren’t giving members professional development, products, and services that make a…