pratikseal-blog - Tumblr blog

[pratikseal-blog]

5 Tips to Modernize Your Fundraising with Salesforce Online Training

Maybe you’re part of an organization that’s been around for what seems like forever. People know you and love you, but your inner world isn’t changing as quickly as the world around you. OR, you’re working with a group of 5-10 people and you started with an open heart and a clear vision. Your impact plan is groundbreaking, but you realize you’re meeting the needs of your donors using only traditional fundraising techniques and not taking advantage of all that modern fundraising techniques have to offer.

With the help of Salesforce Online Training, you make a pitch deck and convince your leadership (whether that’s your CEO or your BFF) and you’ve convinced them a change is inevitable. You’ve got to modernize. You’re knee-deep in strategy and you’re finally faced with THE question:

Do we try to “catch up,” or do we just jump ahead?

If you are a latecomer to technology, catching up by simply doing what’s been done before is not a viable option. Creating a new path or ‘leapfrogging’ into technology when the industry is shifting is a better option with the help of Salesforce Online Training. I remember hearing Marissa Mayer, formerly the president and chief executive officer of Yahoo!, speak and she talked about this exact issue as it related to the email inbox evolution and one of her take-aways was to use a major “moment” to catch up. In other words, change when change is happening.

As Marc Andreessen has said, “software is eating the world,” and so every organization to some degree or another needs to consider how to best use technology to make, deliver, and market programs and services efficiently. From Google Drive to Pandora to Netflix, industries are moving to the cloud, to mobile, and to data-based decision making. These are major shifts. If you identify those and make a big splash in that moment, you have the opportunity to renew your relevance and make space for your story to be told and in a crowded, sometimes overwhelming environment. The other benefit to this is that everyone is changing at the same time. No one is an expert because the new moment or technology is new to everyone. You’re automatically on the same playing field.

Does that mean you shouldn’t spend time updating the details? You absolutely should! These moments are significant and make big waves, but they’re infrequent. You have time in between waves to do an in depth assessment of your tools, strategies, and brand positioning with the help of Salesforce Online Training to make sure your message is ready to ride the wave when it comes.

1. Make sure your nonprofit’s teams are all working together – programs, fundraising, events, planned giving, major gifts – everyone. A nonprofit CRM with the help of adequate Salesforce Online Training, that allows cross-functional collaboration will be great for your organization and your donors. 2. Check your constituent file. Is the data consolidated, cleaned, and de-duped? 3. Do you have a plan for engaging donors at every giving level and based on their interests? Leveraging customer journeys a great way to ensure that you’re building long-term relationships that nurture current and future donors. 4. Are you where YOUR people are? Are you able to spread your message to new donors? If not, identify your constituents and use your data to determine overlaps between sources and your most engaged donors to see if you can find more people who are looking for you with the help of Salesforce Online Training. 5. Check in with your brand. Is there an evolution that’s cleaner, more direct and speaks to your donors with honestly, integrity and without marketing pretense?

To summarize, pay attention to major changes in the nonprofit industry and fully participate in those changes, proactively, then make changes methodically. To take the next step, enroll yourself in one of the best Salesforce Online Training courses in India offered by Salesforce Training India.

[pratikseal-blog]

Salesforce co-CEO Marc Benioff says- With the help of Salesforce Online Training he doesn't use a computer anymore!

Summary

Salesforce co-CEO and founder- Mr. Marc Benioff says that he has been running his entire business from his iPhone instead of any computer for years with the help of Salesforce Online Training and Salesforce tools.

On the stage of Dreamforce, which is the annual mega conference of Salesforce, Mr. Benioff spoke with the current CEO of Apple- Mr. Tim Cook on Tuesday about the partnership between Apple and Salesforce. However, Mr. Benioff also used the time to explain how much exactly loves Apple and why he prefers iPhone over any other smartphone.

According to Mr. Benioff, everything he needs to run his company is in his phone with the help of Salesforce Online Training, including the Salesforce App itself. He even said that the phone is now a part of his office.

And the reason why he still owns a computer is because he has few videos which is not yet backed up in the icloud, or else he has no need of ever going back to the old ways of working which is without Salesforce Online Training.

Although, it is worth nothing that Mr. Benioff does not always want to be connected. In the month of July, 2018- Mr. Benioff reportedly mailed his iPhone and iPhone to his summer home in the city of Hawaii, then left for a completely unplugged 2 weeks of vacation. During which time, he realized that he was too busy prompting himself to promote Keith Block for the position of co-CEO not long thereafter.

Mr. Tim Cook in his part, said that he was pleased with the partnership of Apple and Salesforce, and thinks that Salesforce Online Training and Salesforce App was optimized to run on the iOS operating system for iOS and iPad.

At the end of the conference, Mr. Tim Cook also said onstage that from the point of view of the partnership, he could not be happier working with Salesforce and helping employees with Salesforce Online Training so that companies all over the world could benefit from the Salesforce Tools and features right from their iPhone.

Conclusion

With this kind of partnership, we all know how Apple has a reputation of innovation. I think the world of CRM will also soon change and get more innovative in coming future. With this, soon Salesforce Online Training will be something every companies has no matter how big or small.

[pratikseal-blog]

Why Voice is Being Brought to CRM?

Voice is now a staple of our everyday consumer lives. With the help of Salesforce Online Training this isn’t surprising as voice is a natural, more efficient way to perform tasks.

And just as we’ve watched voice evolve as a mainstay in the consumer world, we’re now seeing how it transforms business. But the stakes are higher in an enterprise setting.

If a consumer voice assistant tells you the weather for the wrong city, the impact on your day is negligible. In business, the cost of an error is far greater. But with more complexity also comes more gain.

Voice is about to amplify business productivity in a big way with the help of Salesforce Online Training.

Voice powers productivity

Missing data has historically been the Achilles heel of customer relationship management (CRM). Interactions and other data don’t get entered, or are only partially captured, which degrades the integrity of the entire system. Voice changes all that. 

Business relies on communications and conversations. When you add a vocal or conversational layer on top of your CRM, you power an entirely new user experience that enables you to get more data in and more intelligence out — in a fast, natural, and real-time way. And with more data available for analysis, the better and more accurate your insights and predictions are.

It’s a push and pull dynamic that powers a productivity gain on a level that business users have never before experienced with CRM technology. 

Einstein Voice makes it easy and fast to enter data into your Salesforce, immediately following a customer interaction — no more missing data because someone forgot details or didn’t feel like entering data. 

For example, sales reps can update account information in the car, right after meeting with a customer, rather than waiting until Friday to enter a week’s worth of updates. Service reps also benefit from using their voice to input data on-the-go. They can keep cases up to date without having to put down a tool, remove a glove, or anything else that takes their attention away from the task at hand.

The voice interface also simplifies users’ ability to enter richer and more granular data because it allows for a stream of consciousness conversation. When you’re not bound by a static, rectangular field defined by admins, you can speak free form. Like the “Tell us more” box at the end of the survey, the voice interface offers a blank page to capture what may be the most important context to best understand and serve your customers and guide the business. 

Compared to merely noting they “had a meeting,” sales reps can speak conversationally to provide details about whom they met with, what they talked about, and any nuances related to next steps. Service reps can also provide more detailed feedback on their customer interactions, such as notes related to churn risk or upsell and cross-sell opportunities that set the stage for an ongoing, high-quality service experience.

The push and pull dynamic powered by voice fundamentally changes how users interact with Salesforce with the help of Salesforce Online Training. The more relevant, granular data coming in, the smarter the artificial intelligence (AI) solution becomes, and the more powerful insights you’ll be able to surface: 

A sales rep can ask for the projected white space in their most important accounts and which accounts need more attention on a given day.

A sales manager can ask Einstein for updates on their region’s overall forecast; and run pipeline review meetings more smoothly by simply asking Einstein to bring up their pipeline dashboard, dive into a particular region, and identify their best local deals.

A marketer can ask for an overview of how the latest email campaign is performing within a specific region.

A service rep can ask for high-priority cases or a recommendation on how to resolve their latest case.

The next phase of your Salesforce journey

Salesforce with the help of Salesforce Online Training has always been a trusted advisor in bringing the next generation of technology to your customers: first with the cloud, then with custom app development, and, most recently, with AI. Einstein makes it easy to get started with AI, empowering our Trailblazers to build AI apps without the need to bring in a completely new team of data scientists. 

Voice is the next natural step — a new and simple way to access the intelligence you've already acquired in Salesforce, and generate better outcomes by proper Salesforce Online Training without losing all the experiences you’ve built. 

No matter what you’ve been doing up until now to measure and improve your business with Salesforce online training, voice fits right in and augments those business processes. No training models. No going outside of your comfort zone. 

Voice capitalizes on all of the customizations you’ve already made into a new user experience, without skipping a beat.

Voice apps customized to your business

The Salesforce Customer 360 platform was designed to be flexible and adaptable to your business, and the introduction of voice upholds that commitment with the help of Salesforce Online Training. As we’ve done in the past, we’re opening up our voice platform to provide developers and admins with the building blocks to build custom voice-powered apps tailored to any role or industry. 

Without any knowledge of voice technology, you can use Einstein Voice Skills to build custom voice apps for every profile and role in your organization.

For instance, maybe you want to build a custom skill for a field technician asking Einstein for an account’s service history on her way to the next customer. Or you can create a voice app to give service managers insight into critical business metrics like open service cases in top regions or guidance on their team’s CSAT performance. Now, any person in your organization can utilize a voice app that is tailored to their specific role and that is customized to what they need to be more productive.

Voice intelligence for sales and service

Voice has been a largely untapped channel in business. Yet, it holds immense potential to capture new data to drive smarter and more productive service and sales experiences.

Take data from phone calls, for instance. A large number of conversations with customers happen over telephony channels. While conversations are often recorded and transcribed with the customer’s consent, it’s been difficult to surface valuable insight in an efficient and accessible way.

Once again, voice changes that.

In addition to Einstein Voice Skills, this year we’re introducing new voice intelligence solutions that apply natural language processing (NLP) to call transcriptions, enabling service and sales teams to better understand performance metrics and deliver more personalized customer engagement. 

Service Cloud Voice — New Service Cloud capability that helps customer service agents better handle voice calls by serving up AI-powered recommended responses, knowledge articles, and next best actions.

Einstein Call Coaching — New Sales Cloud Capability that provides managers with visibility into conversational data, such as How are the best reps performing? What are they saying? What counter-arguments are they using? How are they handling a competitor mention?

Our default setting: trust and security

We’ve entered into a new age of voice technology. And as the shifts take place in the industry, and within your business, Salesforce will continue to work alongside you as your trusted advisor with the help of Salesforce Online Training.

Just as we spent the last two decades ushering customers into the cloud in a secure and responsible way, now we’re doing the same to help you navigate the opportunities for voice technology.

We understand your needs. We understand voice technology. And with those clear priorities, we’re ready to help you usher in voice technology to help you get more relevant insight out of Salesforce more quickly than ever before.

[pratikseal-blog]

Salesforce and Google have a kind of Tradition this Time Every Year

Salesforce and Google have a kind of tradition this time every year. It began in 2017, when it was first announced the strategic technology partnership with the help of Salesforce Online Training, bringing together two of the world’s most innovative companies. Then last fall, we deepened our relationship with brand-new customer benefits. And here we are again, excited to build on the momentum of the last few years with some big announcements. While our work together has already unlocked intelligence and productivity benefits for thousands of joint clients, including Conagra Brands, Nielsen, and Rakuten Overdrive, we understand there’s an appetite for more innovation. Our customers have asked for additional solutions to better connect siloed data and surface deeper insights. We’ve also heard the request for new ways to build a complete view of the customer, including cross-channel customer journeys. And we’re happy to say we’ve listened.

New platform integration capabilities

As part of our expanded partnership with Google, we are announcing new ways to simplify how organizations connect data across platforms, ultimately helping to speed digital transformation.

MuleSoft Runtime Fabric support for Google Cloud Platform

MuleSoft is giving companies even greater flexibility to improve connectivity across public and private clouds of their choice. Google Cloud Platform which is commonly known as GCP, customers will soon be able to use MuleSoft’s Anypoint Runtime Fabric to simplify the management and deployment of Mule runtimes on the Google Cloud Platform. This will allow companies, such as McKesson, to unlock data through API-led connectivity and to maximize their existing cloud investments, all while maintaining security and control. “With Google Cloud as our primary cloud provider and Salesforce Online Training as our enterprise CRM platform, MuleSoft plays a critical role in how we deliver connected customer experiences across systems," says Andy Zitney, senior vice president and CTO, McKesson. “The ability to deploy MuleSoft’s runtime on GCP will simplify operations by allowing us to manage our integration platform in the same secure environment as our next-generation cloud applications. This added productivity will help us focus on innovation and delivering customer value through new digital health solutions.” New BigQuery Connector on MuleSoft Anypoint Exchange MuleSoft’s Anypoint Exchange gives easy access to prebuilt APIs, examples, templates, and connectors, including connectors to the Salesforce Platform and Marketing Cloud. MuleSoft’s new BigQuery connector will simplify how customers can consolidate data from multiple sources, such as Salesforce Sales Cloud, Marketing Cloud, and Google Analytics, with the help of Salesforce Online Training in one place. This empowers line-of-business users to benefit from Google Cloud’s core competencies in areas like artificial intelligence and machine learning, or BigQuery’s advanced querying capabilities, to derive better real-time insights around segmentation and personalization from their data. Easy email activation from big data insights In addition to improved abilities to enable connectivity between Salesforce and Google Cloud Platform, we are pleased to announce new activation capabilities to help marketers activate data insights from their cloud data warehouse to Salesforce Marketing Cloud with the help of Salesforce Online Training.

Salesforce Marketing Cloud and Google Cloud for Marketing console integration Google’s Cloud for Marketing helps enterprises bring together their marketing and sales data so they can better analyze and activate it. Customers using the Cloud for Marketing console with BigQuery (currently in Alpha) will be able to send segment data directly into Salesforce Marketing Cloud for activation. This API-based integration will make it easier to align advertising and email marketing strategies that drive more personalized cross-channel campaigns.

Improved journey analytics and audience activation

With hundreds of customers now adopting our integration between Google Analytics 360 and Salesforce Marketing Cloud, we are delivering new capabilities to improve how customers drive more personalized marketing campaigns and analyze their impact on consumer engagement.

Google Analytics 360 SMS tagging and reporting

Marketers using Salesforce Marketing Cloud’s Journey Builder and the Journey Analytics Dashboard can now view additional metrics about SMS message performance within their journeys. Along with native SMS metrics such as delivery rate, marketers can see how their SMS messages in journeys impact conversions and other web interactions captured by Google Analytics 360, such as revenue.

Support for Journey Builder Single Sends

Salesforce Marketing Cloud will release the new Single Sends feature for Journey Builder in January, enabling marketers to quickly create and execute high volume one-off email sends in a single unified app. All Single Sends will seamlessly include measures from Analytics 360, such as conversions and revenue. Marketers will also be able to better match consumers across email and their websites at scale with automatic link tagging.

New Analytics 360 refresh frequency options

Customers using the Analytics 360 and Salesforce Marketing Cloud integration will soon have added flexibility to set their preferred refresh frequency for the Google Analytics audience data sent to Journey Builder. The current 24-hour sync cadence will be expanded to include hourly, daily, weekly or monthly options, as well as the ability to specify the time of day for the refresh. These enhanced preferences will help customers align their audience refresh cadence to their journey engagement strategy. For instance, an hourly refresh preference would likely be preferred for abandoned browser journeys, and a weekly or monthly setting may be more appropriate for a personalized newsletter.

Simplified buying experience in Australia, New Zealand, and India In addition to the new product innovations, Salesforce has expanded our relationship with Google and is now an authorized Google Analytics 360 reseller in Australia, New Zealand, and India. Beginning in 2020, customers in those countries (in addition to the U.S. and Canada) will be able to purchase Google Analytics 360, including the native integration with Marketing Cloud, Sales Cloud, Tag Manager 360, and Optimize 360, and associated support services, directly from Salesforce Online Training.

Salesforce + Google at Dreamforce 2019

The Salesforce and Google strategic partnership will be on display at Dreamforce 2019 where we will showcase our customers’ success from using our Google Analytics 360 integrations with Marketing Cloud and Sales Cloud. We will also highlight our continued innovation to power intelligent customer service experiences through our Salesforce Service Cloud + Google Contact Center AI partnership that we announced earlier this year. Check out the 4 Perfect Days with Salesforce + Google and come visit us to learn more.

[pratikseal-blog]

How Salesforce Online Training Protects You From Insider Threats

Trust is the number 1 value of Salesforce and Salesforce Online Training, and trust of customers is the paramount importance. In the 21st century, where all businesses are embracing the Internet and social media, they have to face the reality of the growing the number of security threats where the end-goal is often data-exfiltration. We work with 100s of 1000s of companies globally and millions of users through an unrivaled customer success platform. Thus, it is of utmost vital for us to protect our customers’ data and other informations.

Background on Data Exfiltration

As the advent of the Web, enterprises have sought to digitize their knowledge and information assets, from financial data, health records, to sales leads. This digitization exercise has led to a vast number of services being developed and built on the data, unlocking potential — business and otherwise — and advancing enterprises. It is far clearer now more than ever before that data holds the main key to the digital transformation of every industry all over the world.

It’s said that with great power, comes greater responsibility. Similarly, with big data comes a bigger attack surface for attackers looking to steal and mis use this data and hence a even bigger responsibility for the companies collecting it. While the act of data exfiltration itself is self-explanatory, there are several ways through which attackers get access to the data they desire to exfiltrate. The attacker might be using malware over a network to get access to an employee’s computer or mobile. Another common way is to get unauthorized access via social engineering, by sending phishing emails to employees to steal their account credentials. Or it can even be a disgruntled employee at the company who leverages the privilege of his or her position to exfiltrate data out. In fact, insider threat is one of the biggest causes and has been on a steady rise ever since.

With the advent of strict policies around customer data — GDPR, PCI, CCPA, and more — businesses needs to put better protections in place now even more than ever. In 2018, the GDPR legislation raised the maximum penalty for contraventions to up to £17.5 million ($22.2m) or 4 percent of global turnover — whichever is greater. Within a year, they found their first offender: The British Airways, who were fined up to £183 million for a breach of customer data. The very next day, a second culprit was exposed. The ICO announced that it intends to impose a £99m  fine on hotel chain - Marriott for failing to protect personal data contained in approximately 339m guest records. To help protect our customers from such contraventions, our Security Einstein team has developed a machine learning, popularly known as ML based solution that can detect anomalous and malicious data exfiltration attempts from Salesforce instances.

How Salesforce Online Training helps you detects Anomalous Data Exfiltration

To start with, it is very important to define exactly what exactly does ‘anomalous’ means. By definition, an anomaly is something that deviates from the consistency. In the specific context of data exfiltration, an ‘anomalous’ attempt can be an attempt of exfiltrating extremely big volumes of data, exfiltrating data from an unfamiliar geographical location for e.g. Antarctica, or exfiltrating at odd hours for e.g. at 3 A.M. on a Sunday or during Christmas Eve. Or it can even be an attempt that combines multiple such oddities. So how can one detect such anomalous events? By using machine learning and Salesforce Online Training.

We glean an understanding of what normal behavior looks like in your specific organisation by using a historical data, for example, over the past 3 months. This data encompasses data about report generation and export, network and host characteristics like browser, operating system etc, login behavior as well as spatio-temporal behavior like geographical location and time of these accesses. Once we start building a profile of what constitutes normal behavior with the help of Salesforce Online Training, we compare new data export events against this profile and calculate a ‘distance.’ The greater the distance, the more anomalous the data export event. Salesforce Online Training helps you flag the most anomalous events and bring them to the attention of admins Salesforce Online Training.

Let’s consider some examples. If, for instance a data or report export event consisting of a few million rows is triggered, and if the normal behavior for the organisation and the user has been to generate and export reports consisting of 100s of rows, then this is clearly anomalous and we would flag it. Likewise, if the normal behavior of a user in an organisation is to use Salesforce Online Training from where they are based or where they generally travel, we would learn this behavior with the help of Salesforce Online Training. So, if a request for data were to come in from a place not seen earlier, this would be highly suspicious and we with the help of Salesforce Online Training would again flag this data request event as anomalous. Similarly, if a new report was generated at 3 A.M. on a Sunday, but we profiled them as working on Salesforce during regular business hours i.e., Mon-Fri between 8 A.M.-6 P.M., then this event would be anomalous and flagged with the help of Salesforce Online Training.

A sophisticated adversary however, might adopt strategies to make their behavior look normal. For instance, the adversary might attempt to extract reports of modest size (100s of rows) spread over multiple requests, instead of millions of rows in one request, that will immediately stand out with the help of Salesforce Online Training. These are often referred to as low-and-slow attacks. Fortunately, our detection mechanism is sophisticated enough to pick out these events as anomalous as well, as we consider multiple signals to build the profile of normal behavior with the help of Salesforce Online Training.

Once with Salesforce Online Training we detect such anomalous events, we immediately send an alert to the customer via email with the top contributing factors for the alerts.

The response pipeline is presently in a pilot stage with few Event Monitoring customers. If you are at Dreamforce, learn more directly from the Shield team at their talk, Beat the Hack: Defend from Current and Emerging Threats with Salesforce Online Training Shield.

What Can You Do To Protect Yourself

In general, with the help of Salesforce Online Training it is always good to ensure high security hygiene in your organization. Some of the practices include: enabling multi-factor authentication or MFA, changing passwords consistently, ensuring your security configurations are updated, enforcing patching, and being educated on phishing attacks, as well as monitoring all activity carefully. However, sometimes all of these measures might not be enough. Consider the case of the malicious insider who may have all necessary permissions and settings to get access to sensitive data. In such a case, the pilot program that carries our solution might help in saving the day. If you are a current Event Monitoring customer, find more information in Salesforce Training India.

[pratikseal-blog]

3 Tips for Agenda Builder Success of Salesforce 2019

Have you ever heard of the idiom “play it by ear”? The dictionary defines it as “doing something without any special preparation”. Lot of things are fun and interesting to “play by ear,” like going out with friends and deciding on a movie to watch. Or even choosing what to eat at a restaurant. But one thing you shouldn’t do as a Salesforce Admin with proper Salesforce Online Training is “play it by ear” when it comes to your agenda. With 2700+ sessions and a multitude of hands-on experiences, my friendly recommendation is that you take a more diligent approach. Now with that in mind, here are 3 of my best tips for finding success in Salesforce with adequate Salesforce Online Training through the powerful tool that is Agenda Builder:

Review your bookmarks

If you have been scrolling through the bookmarking sessions, now would be a really good time to prioritize them. Often I will bookmark sessions as the topic or speaker is something I am actually interested in. So in preparation for Agenda Builder, you should take the time to prioritize your bookmarks.

Ask yourself these following questions:

What are the cornerstone sessions you will need to attend? 

What are the sessions that you should attend so that you can interact with the speaker?

I have to tell you that I have fond memories of my first Dreamforce. One in particular that stands out other than all the other memories is sitting in my hotel room with my coworker and the Salesforce Training India book of sessions sprawled out on the bed trying to pick what sessions I would like to go to. Although this is not the optimal way to pick sessions and thankfully we get the sessions ahead of time. Instead of hoping we find the right sessions, let’s make a complete list and have a proper strategy.

So here would be my plan prior to choosing sessions:

1. Think about the knowledge gaps. Is it Einstein, Mulesoft, Commerce Cloud, or Quip? What products and features are you less than familiar with? 2. What do you want to know by Salesforce Online Training? Will you be implementing Communities in the coming year or integrating with more systems? If so, look for sessions that will give you the best implementation or practices tips. 3. Are there people you would like to meet? If so one can enter their names in the search box and see which Salesforce Online Training Programs they are a speaker on. 4. Mix up your Salesforce Online Training types! In my first year I made a mistake of only going to one type of Salesforce Online Training session. This left me with a big gaps in my agenda and if the session was not what I was looking for, I did not look for any alternative. So think about mixing it up! Theaters and breakout sessions are a good way to consume content with a variety of Salesforce Online Training session times. 5. Browse the sessions by Role. Developer, Admin, etc. and bookmark or follow the sessions that you are actually interested in.

It is no doubt you will have a list of all the Salesforce Online Training sessions that outnumbers the time you have to attend each. You will have to prioritize them. This is how one would set my priorities:

Non-repeated sessions: Some Salesforce Online Training sessions will happen twice. You will see it listed on the agenda section with a “(2)” in the title. Prioritize the Salesforce Online Training sessions that does not repeat and sign up for those first.

Demo sessions: Read the description very carefully- does it say something about any demo or a walkthrough? If so, do go to those sessions.

Sessions that are presented by people you want to meet: Many Salesforce Online Training sessions include Q&A time and the speakers will hang around afterward- this is the chance to meet some of the people with expert level Salesforce Online Training whom you might even follow on Twitter or Salesforce experts.

[pratikseal-blog]

3 Myths about Remote Working with the Salesforce Online Training

Summary

The Salesforce Economy will create around 3.3 million new jobs by the year 2022. These are great opportunities, but how many of these jobs will be for remote workers or employees?

In this post, let's uncover the state of remote working in the Salesforce Ecosystem and explain why the three common objections to hiring remote workers that have been heard most often, are in fact, mostly not true.

‘Remote’ is a New Trend

Everyone is talking about a remote job, as this gives them the freedom of working more efficiently and from the comfort of their home. It is highly beneficial for companies: happier employees, cost reduction, better productivity, and so on.

Remote work is a hot trend, but what is the reality like for industry experts with Salesforce Online Training working in Salesforce, an ecosystem-based entirely around a cloud-based solution?

Over the past 8 months, it was experienced that how hard it can be to get a remote job or a freelance project or even a work from home internship?

What Happens Inside the Remote Job Market for Employees with Salesforce Online Training?

Here are 2 factors I believe have shaped the remote job market for experts with Salesforce Online Training.

First of all, the majority of remote positions are based in the United States of America. As one can imagine, American companies will prioritise workers based in their country. In almost 90% of the cases the job description indicates that the position is specifically for the USA-based candidates. The primary reason for that is a practical one, related to the specific time-zone; it is much more difficult for the company to work with someone who is 6 to 10 hours away, than someone who is situated in the same time-zone.

Personally, I applied for a Salesforce remote positions for myself with adequate Salesforce Online Training and also sent Partnership Propositions to a lot of consulting companies in the USA, but was not with much luck.

10 days ago I started sending messages to Salesforce managers, HR,  people working in consulting companies, anyone I could find on LinkedIn related some way or another to Employees with Salesforce Online Training. I was asking them about paid or even non-paid (volunteer) remote internships for my students of my online school. Despite the real value we’re actually offering (Students with Salesforce Online Training who record a short video of their proposal for your project), the word “Remote” is still holding a set back for companies. Quite often, one will get the response: Remote? No, thank you.

Why? Now we come to the other reason: trust. Here are three myths I have heard from several types of companies while doing my research.

Myth 1: Juniors are needed Onsite

“We need people on-site as they are juniors and they will not be able to work on their own”.

Well, it is true that they are juniors, but why do one think they will not be able to work on their own? I remember my first project, when I started to work with the Salesforce Online Training, I was in the office, but just because I was there physically made no difference to the level of support my colleagues could give me; as they had their own work to do, they answered my queries as much as they could, and I honestly don’t see how it could have been any different had I been working remotely.

If you have a school with a personal senior mentor who will be supporting the student when they are in need of support, why be afraid of remote since it is actually a win-win partnership?

Myth 2: Onsite people are easy to trust

“We need people on-site as we aren’t sure that they actually are working at home”.

Without someone watching to keep the employees with Salesforce Online Training accountable, some employers think that standards and work ethic might slip. Well, that can be simply checked.

Every step that one do on Salesforce has a clear and visible result. Dashboard validation, configuration, or workflow rule. One does not manage your project without knowing which task your intern or freelancer or employee with Salesforce Online Training is completing, and which deadline they are assigned for this task, do you?

If you are still in the old project management techniques this is the best time to change and start using a result-oriented technique. This means that remote workers have to work towards goals with deadlines or mini sprints, so it is easy to follow what has been completed. One will not need to control remote workers, so long as they deliver the work.

This is what we do with and to our students with Salesforce Online Training; you provide a task and our students complete the task remotely. Instead just ask for results, and stop worrying and have faith in the employees or interns or freelancers with Salesforce Online Training.

Myth 3: We need people onsite for collaboration

“We need people on-site as they have to work very closely with users”

It is true that a Salesforce Admin with proper salesforce online training, for example, has to work with users almost on a daily basis – but, it is not true that they have to be in the office to complete this work successfully.

In the past year, I worked as a freelancer in an American company with an office in Paris. At first, I was recruited exactly for this reason - work closely along with users in order to provide them with proper support, but in one year I met users probably two or more times for workshops. The entire work for support was achieved through a ticketing system, and sometimes it was called to better understand their requirements. Later, I completed a Salesforce audit for the same company based on my past Salesforce Online Training, and my managers were based in the United Kingdom and USA. I’ve never seen them, but still, I was asked to come in the office almost every day. Why? Because it is better to see the person in front, working. However, the side effect is that it is demotivating that people do not trust you.

Since the month of January of 2019, I probably received around 30 to 40 job offers, the majority from recruiting companies, and some as a result of applying myself. One can barely say the word “Remote” and the conversation will stop. So, it is not only about juniors, it works on the same way for experienced experts with adequate Salesforce Online Training as well.

[pratikseal-blog]

The 5 Best Salesforce Online Training Resources to Educate Your Team

Summary

As Salesforce is growing its market share, the demand for more and more skilled, professionals with Salesforce Online Training is also growing. Some companies that are just implementing Salesforce as a part of their CRM system might not have the luxury of a large budget for hiring an already skilled salesforce professional, or the ability to send a current employee for a week-long training. For people like this, Salesforce online  Training resources is the only options to gaining the required skills to properly tackle the challenge in hand. Here’s the 7 best free training resources to share with your team.

Salesforce Training India:

Created and constantly updated as per Salesforce, Salesforce Training India is a top pick as a Salesforce Online Training resource, featuring almost 150 individual Modules covering over 40 different programs. Their program is a guided tour along with a specific path, to learn specific functions & features of Salesforce. Their online training programs are bit-sized, interactive teachings, that checks your work to make sure you’ve completed the Salesforce Online Training properly. There are also more than 25 Projects that gives you hands-on experience to learn step-by-step instructions, as well as helps in developing skillsets that give you the opportunity to apply what you have learned to real-world business requirements. To help make learning more fun, Salesforce Training India awards for the completion of tasks.

YouTube:

There are several Video Channels on YouTube which is one of the top pick as a free Salesforce Online Training resource. Out of that, one of the best is Dreamforce. It is although expensive and crowded. Many of the keynotes and breakout sessions are recorded and posted on the YouTube channel within a few days after the ending of the events. Being able to watch the Salesforce Online Training sessions is great, and provides the opportunity to learn from the field experts presenting, although it is not quite the same as being there live, where one can simply ask questions and interact with one other.

Vetforce:

If you are a member of the military service, veteran or spouse, do make sure you check out Vetforce. The Vetforce team helps you get access to free Salesforce Online training, which help you become Salesforce certified professional and even help connect you to the big companies in the corporate world who are looking to hire Salesforce trained veteran talent.

ShellBlack.com YouTube Channel:

Salesforce MVP Shell Black, who is the president of ShellBlack.com LLC, has designed Whiteboard Videos that are an excellent way to learn about Salesforce functionality. Videos with an average duration of 5 minutes in length are the perfect replacement for Salesforce Online Training, as they are perfect for a quick, lunch-time learning activity. Shell tells us that almost one million minutes of Whiteboard videos have been watched since they were introduced!

Zero to Hero:

A great series on Adminhero, designed by Salesforce MVP, Brent Downey. The Zero to Hero series takes a fresh look at Salesforce online training by simplifying content and using language that most of the people will easily understand. The only prerequisites Brent requires is that one have at least zero experience with Salesforce, the willingness to learn, some time to go through the content, and a free developer edition of Salesforce for practicing purpose. If you have already been going through Salesforce Training India, you already have a developer edition. Although you are welcome to create a new free developer edition to help yourself keep your learning projects separately.

Salesforce Ben:

Salesforce MVP Ben McCarthy has one of the most complete websites publicly available to help you get Salesforce Online training and become a Salesforce certified professional. Ben has compiled guides that he has written based upon his personal experiences from studying and passing several certification exams. While the Salesforce Online Training videos that are linked from Ben’s website are not free, the other resources offered by him are, including the guides and mock exams for Salesforce Online Training.

Staying current with all the innovation in the Salesforce ecosystem is one of the hardest things to do. Hopefully all of these resources will help you get knowledge and stay on the top of your game.

[pratikseal-blog]

Top 5 Salesforce Online Training Institutes in India

Summary

Whether it iss managing customers, boosting productivity or emulating business processes, your CRM will only be as effective as the people who are using it. Thus, it is vital that you and your employees are well equipped to handle all the challenges that come along with adopting a CRM solution. It’s good that Salesforce has got all the bases covered with extensive salesforce online training and support programs for both premier and standard users. Among the plethora of options out there, here are 5 such Salesforce online training and support resources that you just can’t miss out.

Salesforce Training India

The Salesforce Training India provides a great platform for customers from all walks of life to connect with each other and learn and grow together. With almost millions of passionate members, the community is a great way to address common Salesforce problems and get answers to all the queries and doubts quickly. There are also collaboration groups that let advanced users exercise their Salesforce Online Training and skills by helping new users get better acquainted with the Salesforce ecosystem. For an even more immersive experience, one can join one of the community groups and even connect with the community in person. There is also a dedicated MVP community of more than 200 experts that is committed to the enrichment of the entire Salesforce community for Salesforce Online Training Programs.

Trailhead

Trailhead offers interactive and fun learning modules for mastering Salesforce for beginners as well as advanced users. It lays down several ‘trails’ for Salesforce online training users, developers, and admins of different skill levels and helps you to choose the right path for you. Beginners can also opt for a guided trail. Those looking for a challenge can train with projects based on practical cases. Moreover, you are awarded badges and points to keep motivated throughout the Salesforce Online Training progression.

Salesforce Documentation

The Salesforce online training helps page provides extensive documentation for general Salesforce functionality and also for individual Salesforce clouds. Step by step user guides and walkthroughs make traversing the entire Salesforce online training platform far easier than ever. Filtered searches let’s easy look up topics of interest like best practices, Knowledge base articles, and specific guides.

Salesforce Developer Community

The Salesforce developer forums is a premier destination for all things related to Salesforce Online Training and development. One can simply sign up and ask technical questions related to Visualforce development  and Apex Code from over 4 million Salesforce engineers and developers. One can also subscribe to the Developer newsletter to keep up with the latest releases live developer events, and best practices.

Salesforce Accelerators

Salesforce Accelerators allows Premier and Signature Success customers to connect and engage with one another with Salesforce experts to solve common Salesforce Online Training related problems and challenges. These quick collaborative sessions can be virtual and on-site. The Salesforce Online Training catalogue has something for almost every role, budget, and cloud, and is constantly being updated with new options to support you unleash the full potential of Salesforce, boost the team’s productivity and achieve a far greater ROI.

The Bottom Line!

Proper Salesforce Online Training and support are necessary for the mass adoption of CRMs such as Salesforce and to enable you to get your desired Return On Investment. We at Salesforce Training India are proud to be Salesforce Consulting Partners and Certified Experts in Salesforce Online Training. The resources we just listed offer something for every type of Salesforce users out there but if one requires further assistance, our Salesforce development specialists are there to support you. We have an extensive knowledge of the Salesforce platform and offer salesforce online training for new as well as old users.

[pratikseal-blog]

Top 5 Features in Salesforce Lightning that you should Share with Stakeholders

There has been a huge marketing campaign around this, as numerous webinars, tools and campaigns have been made available to support the transition, including the new  Salesforce Lightning.

In this article, I’ll show you 5 things which I think are actually better in Lightning, and how you can take advantage of them today.

1. Record Pages

With Salesforce Online Training customize any record page into panels for clear display into details, Chatter, news, activities and whatever you need to manage your records.

Use the Lightning App Builder to add, remove, or reorder components; this means fewer clicks for your users to get to the vital information in every record. Plus, there are more goodies to add on your pages:

2. Home Page

One can customize their Salesforce home page on the new Salesforce Lightning so that all their users will start the day intelligently, being able to focus on the important topics, organize appointments, monitor performance progress towards their objective, and also get news on key accounts. The ‘Assistant’ with the help of proper Salesforce Online Training gets very specific about what the priority actions are, with the help of predefined rules on latest leads & opportunities which is not customizable at the moment.

3. Mobile First

The Salesforce Mobile App is developed on top of the Lightning Platform. Every customization that happens in Lightning is immediately accessible on any mobile device using the Application. 

Use Mobile Publisher and proper Salesforce Online Training to create one’s own branded mobile app. Lightning Components are, naturally mobile-responsive, and Lightning App Builder lets one build pages and instantly preview them in any format but one will require adequate Salesforce Online Training or that.

4. Lightning App Builder

One does not need to be a hardcore developer to build apps but the basic Salesforce Online Training will do! The Lightning App Builder provides an user-friendly interface for creating custom Lightning pages for Salesforce Lightning Experience and mobile app with the help  of Salesforce Online Training.

Define tabs and columns and position Lightning components exactly where one wants them. Use of filters to control when components appear. Lightning components are configurable, compact, and reusable elements that someone with proper Salesforce Online Training can easily drag and drop into regions of the page in the Lightning App Builder.

5. Lightning Snap-Ins

Built with Lightning Components, the Lightning Snap-Ins with the help of Salesforce Online Training allow companies to quickly integrate customer support directly into their apps and web pages. This makes it easier to reach customers effectively, right where they are, integrating Case Management, Knowledge Articles, SOS video chat and personalized text Chat in your app with the help of Salesforce Online Training, seamlessly.

[pratikseal-blog]

Salesforce Lightning Design System

Summary

Salesforce Lightning is another updated version of Salesforce Classic. Salesforce is a cloud computing and social enterprise SaaS or software as a service which was started from San Francisco.This is basically a CRM tool that helps companies enhance their relationship with their clients and understand them better. In terms the companies using Salesforce as a part of their CRM software saves millions of dollars as well as a lot of time at the same time.

Now coming to Salesforce Lightning, that everyone has in mind. The Salesforce Lightning Design System is an update of the classic version, it includes the resources to create user interfaces consistent with the principles, design language and best practices of Salesforce Lightning. Instead of focusing on pixels, developers will now be able to focus on application logic, while designers can focus on the user interaction, experience and flows. In simple terms Salesforce Lightning helps you build responsive applications for any devices easily. The benefits includes an out-of-the-box set of components, driven by event architecture, and a framework optimized for the motive of performance.

As we all know there are alot of Salesforce Softwares, here are a few of them below:

Salesforce Sales Cloud for Cloud Services

Salesforce Marketing CLoud for Email Marketing

Salesforce Service Cloud for Customer Service support

Salesforce Community Cloud for communication platform

Salesforce Commerce Cloud for customer engagement

Salesforce Analytics Cloud for Business Intelligence platform

Salesforce App Cloud for developer tools

Now the most important question comes, How hard is it to learn Salesforce or implement in on the existing CRM system.

The answer is very easy, EASY! It is not rocket science, and with basic coding knowledge along with Salesforce Online Training anyone can be able to use Salesforce. Now a days, with the increase in the demand of Salesforce skillsets, there are numerous Salesforce Online Training Institutes that offer quality courses for their Salesforce Online Training Program, which will help professionals to develop adequate skillsets and understand salesforce more efficiently.

Salesforce is help in keeping your customers happy, and customers being one of the most important pillars of a business, you should try as much as you can to keep them happy, particularly when you are also profiting from it.

If you are a big business or a company or MNC, do look for professionals with Salesforce Online Training who can manage your Salesforce Software. And if you are a Small Scale Enterprise or a Start-Up, then do take up a Salesforce Online Training Program. This will really help your to enhance your relationship with your customers. 

If you are looking for a quality knowledge regarding Salesforce, visit Salesforce Training India. Also have a look at the course outline they offer, and ask for the Free Demo they provide for interested professionals, this way you will get a better idea regarding what Salesforce is!

[pratikseal-blog]

A Beginner’s Guide To Understanding Salesforce

In current years, there has been a big development in Cloud Computing Technologies. One of the technology that has had an immense impact on a global basis of computing is Salesforce. In this blog, I will introduce you to Salesforce and will answer the following questions most people have in mind: What is Salesforce? How can Salesforce being utilized? Why to use Salesforce? And Why companies are looking for professionals with Salesforce Online Training?

How It All Began?

Before Salesforce, Customer Relationship Management or CRM systems were hosted on its own server of companies. Just imagine the cost and time it took for companies to have their own CRM system? Well, it used to take several months or even years in some cases to set it up and the cost went up to almost millions of dollars. Even after setting up, they were very hard to use. This is where Salesforce CRM Tool and Salesforce Online Training came in. This was a feasible solution to the problem and building an affordable CRM system and delivering it entirely online as a service. This was the main idea behind Salesforce. Started as a Software as a Service or commonly known as SaaS company, Salesforce has grown into the 5th largest software company globally.

What Made Salesforce An Instant Hit?

The answer to this question is very easy, it was Cloud Computing. Salesforce was not just about a better software at a fraction of the cost. It was about replacing the long installation process and moving everything online. This has changed the entire business model, anyone could use Salesforce with only as little as fifty dollar monthly subscription fee.

Why Salesforce?

Before I answer the question, what Salesforce is, let me brief you regarding why you should choose employees with proper Salesforce Online Training.

1. Salesforce helps you by providing the fastest path from an Idea to an App. One can concentrate on building their app using Salesforce CRM tools, rather than building the infrastructure and tools by themselves. This can save them years of time and millions of dollars.

2. Salesforce customers usually say that it is unique for 3 main reasons:

Fast – Traditional CRM systems can take more than a year to deploy, just compare that to months or even weeks with Salesforce Online Training.

Easy – Salesforce wins in the user-friendly category hands down. One can spend more time putting it to use and far less time to figure it out.

Effective – As it is an easy to use system and can be customized to meet the specific business needs, customers or users find Salesforce very effective and employees with Salesforce Online Training very efficient.

3. Salesforce is in the cloud, so any team can use it from anywhere in the world with access to the internet.

4. In case of a business that is rapidly changing or a seasoned company that is running around for a few years, the business is most probably changing too. Salesforce is completely scalable to the growth.

5. Salesforce seamlessly integrates with third party apps. If one wants to integrate Salesforce with Gmail they can easily do it, if they want to integrate it with their accounting software they can do that too without much effort. On the other hand, integration is tough when it comes to other CRMs.

6. Salesforce CRM tools are affordable, particularly if you consider the huge variety of capabilities and opportunities. Even small scale business and startups can use Salesforce or just hire employees who have proper Salesforce Online Training.

Statistics that will make you choose Salesforce

As of the month of May 2016, Salesforce have had over almost 2 lakh customers all over the world. When it comes to CRM tools and softwares, Salesforce dominates the market with a 19.7% market share. It’s nearest competitors SAP with 12.1%, followed by Oracle with 9.1% and lastly Microsoft with just 6.2% are far behind. The Salesforce AppExchange characteristics over almost three thousand applications has driven a total of over 3 million installations and more than 70% of Salesforce customers use applications which are listed on the AppExchange platform. Currently, several companies are developing their applications on Salesforce platform or are migrating to Salesforce by hiring employees with proper salesforce online training. This has raised the demand for Salesforce administrators and developers. In recent times, Salesforce Architect is one of the hottest skills to have on a technical resume. So if you are thinking of joining the Salesforce profession, enroll yourself in a Salesforce Online Training course offered by Salesforce Training India and get a chance to work in the top MNCs in the world.

[pratikseal-blog]

All You Need to Know about Salesforce in India

Summary

Salesforce is a cloud computing service SaaS or Software as a Software company that specializes in CRM or Customer Relationship Management. It’s services allow businesses to utilize cloud technology to connect with partners, existing as well as potential customers in a better and more efficient manner.

A "sales force" is basically a group of employees with prior Salesforce Online Training in a company or a firm that conducts activities with the motive to maximize sales. Salesforce Training India is an institute that trains professionals and equips them with the adequate knowledge and skillsets to manage the cloud-based CRM system that enables salespeople to track their sales and also support people to track their cases, and the entire company's employees to collaborate among each other.

Now that you have a good idea of what Salesforce is in India. Let’s talk about the benefits that your company will get by having a team of Salesforce employees.

CRM helps in turning you into a better and more valuable informational organization

Elevates your communication with the CRM

CRM means better customer service

It can help in automation of everyday tasks

CRM means a greater efficiency for multiple teams

It leads to more efficient analytical data and reporting

Most importantly, this will help you to make your customers happier. The most important part in giving customers what they want lies in properly understanding them and CRM systems like Salesforce just enable you to do that. Salesforce facilitates things by providing you as well as your customers with easy communication, better customer service and organized data. All of this will streamline the process of ensuring the needs are met and resolving actions in a timely manner.

Customers are the most important part of every business and keeping them happy is what should be a business’s top priority. Do not put the business at risk by no taking care of your customers; invest in quality CRM tools or educate your employees with Salesforce Online Training so that they have the proper skillsets and knowledge to prove your customers that you care about them and their needs. This process should not be about working harder but about working in a smarter and more efficient manner, so that customers get what they want and so do you.