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Microsoft Dynamics 365 Services

Microsoft Dynamics 365 is a suite of cloud-based business applications that combine CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) capabilities. These services help businesses streamline operations, enhance customer engagement, and drive growth through AI-powered insights and automation.

Key Dynamics 365 services include:

Dynamics 365 Sales – Helps businesses manage customer relationships, track sales performance, and boost conversions.

Dynamics 365 Business Central – A comprehensive ERP solution for SMBs, managing finance, operations, sales, and inventory.

Dynamics 365 Customer Service – Enhances customer support with AI-driven insights, case management, and self-service options.

Dynamics 365 Marketing – Automates and personalizes marketing campaigns using AI-driven customer insights.

Dynamics 365 Finance & Supply Chain Management – Optimizes financial operations, budgeting, and supply chain logistics.

Dynamics 365 Field Service – Improves on-site service efficiency with AI, IoT, and predictive maintenance.

Dynamics 365 Commerce – Provides a unified retail and e-commerce solution to enhance customer shopping experiences.

These services integrate seamlessly with Microsoft 365, Azure, and Power Platform, enabling businesses to innovate and scale efficiently.

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Accelerate Your SDLC By Implementing the Azure DevOps

This article highlights the importance of Azure DevOps in SDLC acceleration and benefits of Azure DevOps tools in software project management.

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Our app development services are designed to bring your vision to life with cutting-edge technology and tailored solutions. Whether you’re looking for mobile or web applications, our expert developers specialize in creating intuitive, scalable, and high-performance apps that meet your business needs. From concept to deployment, we ensure a seamless process, delivering innovative, user-friendly applications that enhance customer engagement and drive growth. Let us help you transform your ideas into powerful digital experiences

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A web and mobile app development company specializes in designing, developing, and maintaining applications for both web and mobile platforms. These companies typically offer services such as:

Custom Web Development – Creating responsive and scalable web applications.

Mobile App Development – Building native (iOS/Android) and cross-platform mobile applications.

UI/UX Design – Enhancing user experience with intuitive interfaces.

E-commerce Solutions – Developing online stores and payment integrations.

Enterprise Solutions – Building software tailored for businesses.

Cloud & Backend Development – Implementing secure and scalable server-side solutions.

Many of these companies use modern technologies like React, Flutter, Node.js, Python, .NET, and cloud platforms like Azure or AWS to deliver high-performance applications.

Are you looking for a development company for a specific project?

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Business Central Implementation refers to the process of setting up and configuring Microsoft Dynamics 365 Business Central, an ERP solution designed for small and medium-sized businesses. The implementation involves several key steps, including planning, data migration, customization, integration, training, and deployment.

A successful implementation ensures streamlined business processes, improved financial management, and enhanced productivity. Organizations typically follow a phased approach to minimize disruptions and ensure a smooth transition. Choosing an experienced implementation partner, like Intelegain, can help businesses achieve optimal results and maximize the benefits of Business Central.

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Business central customer portal

The Business Central Customer Portal is a self-service platform that allows customers to access and manage their interactions with a company using Microsoft Dynamics 365 Business Central. It provides a centralized space where customers can view invoices, track orders, make payments, submit support requests, and update their account details. The portal enhances customer experience by offering 24/7 access to important business information, reducing the need for manual communication. It can be customized to match a company’s branding and integrated with other business applications for a seamless workflow.

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Migrating from Microsoft Dynamics NAV to Business Central is a strategic move for businesses seeking enhanced performance, cloud capabilities, and modern features. Dynamics 365 Business Central offers improved UI, AI-driven insights, seamless cloud integration, and better security.

Key Benefits of Migration:

✔ Cloud & On-Premises Flexibility – Choose deployment as per business needs. ✔ Enhanced Functionality – Advanced financials, automation, and AI capabilities. ✔ Seamless Integration – Connect with Microsoft 365, Power BI, and other tools. ✔ Regular Updates & Support – Get continuous improvements and security updates.

The migration process involves data assessment, upgrading customizations, user training, and testing to ensure a smooth transition. With Microsoft phasing out support for older NAV versions, upgrading to Business Central is crucial for future-ready operations.

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Microsoft Dynamics 365 Customer Service is a comprehensive solution designed to help businesses deliver exceptional customer support. It offers AI-powered automation, case management, self-service portals, and omnichannel engagement, enabling seamless interactions across chat, email, social media, and voice.

With features like knowledge management, sentiment analysis, and AI-driven insights, businesses can improve agent productivity and enhance customer satisfaction. Integration with other Microsoft tools, such as Teams and Power BI, ensures data-driven decision-making and collaboration.

Overall, D365 Customer Service helps organizations streamline support processes, personalize interactions, and build long-term customer relationships.

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Web application development services involve designing, building, and maintaining custom web-based software solutions tailored to business needs. These services include front-end and back-end development, UI/UX design, API integration, database management, cloud deployment, and security enhancements.

Companies offering web app development services use modern technologies like React, Angular, Node.js, Python, and .NET to create responsive, scalable, and high-performance applications. Whether it’s an e-commerce platform, SaaS application, or enterprise solution, web app development ensures seamless user experience and business efficiency.

Need a custom web app? Get in touch with experts today!

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Microsoft Dynamics 365 Business Central implementation is the process of deploying and configuring the ERP solution to streamline business operations, improve financial management, and enhance overall efficiency. The implementation typically involves:

Requirement Analysis – Understanding business needs and defining objectives.

System Configuration & Customization – Tailoring Business Central to meet specific workflows.

Data Migration – Transferring data from legacy systems while ensuring accuracy.

Integration – Connecting with third-party applications like Power BI, Microsoft 365, or CRM solutions.

Testing & Training – Ensuring system functionality and training employees for smooth adoption.

Go-Live & Support – Deploying the system and providing ongoing support for optimization.

A well-planned Business Central implementation leads to improved financial visibility, better decision-making, and seamless business operations.

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Dynamics 365 for Customer Service is a powerful CRM solution by Microsoft that helps businesses deliver exceptional customer support. It provides AI-driven insights, case management, and omnichannel communication, allowing companies to engage with customers via chat, email, phone, and social media. Key features include automated workflows, knowledge base management, customer self-service portals, and real-time analytics to enhance service efficiency. With integration across Microsoft 365 and Power Platform, businesses can streamline operations, improve response times, and build long-term customer relationships.

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Dynamics 365 for Customer Service is a powerful CRM solution by Microsoft designed to enhance customer support and improve service efficiency. It provides businesses with AI-driven insights, omnichannel support (email, chat, social media, voice), case management, and self-service portals to streamline interactions.

Key features include: ✅ AI-powered chatbots for automated responses ✅ Case management for tracking customer issues ✅ Knowledge base to provide quick resolutions ✅ Omnichannel support for seamless communication ✅ Analytics & reporting to monitor performance

It helps organizations boost customer satisfaction, improve agent productivity, and deliver personalized service experiences

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Dynamics 365 Business Central Implementation\

Dynamics 365 Business Central implementation is the process of deploying Microsoft’s cloud-based ERP solution to streamline business operations, financials, and supply chain management. The implementation involves key phases such as requirement analysis, system configuration, data migration, customization, integration with third-party apps, user training, and go-live support.

A successful implementation ensures businesses benefit from improved efficiency, automation, and real-time insights. It requires careful planning, expert consultation, and adherence to best practices to maximize ROI. Organizations can choose between on-premises, cloud, or hybrid deployments based on their needs.

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A mobile application development company specializes in creating apps for iOS, Android, and cross-platform solutions. These companies offer custom app development, UI/UX design, maintenance, and enterprise solutions, using technologies like Flutter, React Native, Swift, and Kotlin. They help businesses build user-friendly, scalable, and secure mobile applications to enhance digital experiences.

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Microsoft Power BI is a powerful business intelligence (BI) tool that helps organizations visualize data, generate insights, and make data-driven decisions. It allows users to create interactive dashboards and reports by connecting to various data sources, including Excel, SQL databases, cloud services, and more. Power BI offers features like data modeling, AI-powered analytics, and real-time data monitoring. It is widely used for data analysis, reporting, and sharing insights across teams. Power BI comes in different versions, such as Power BI Desktop (free), Power BI Pro, and Power BI Premium, catering to different business needs.

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Microsoft dynamics customer portal

The Microsoft Dynamics Customer Portal is a self-service web portal that integrates with Dynamics 365 to enhance customer engagement. It allows customers to access support, track orders, manage accounts, view knowledge base articles, and submit service requests—all in one place.

Key Features:

✅ 24/7 Self-Service Access – Customers can find information and resolve queries anytime. ✅ Seamless Integration – Syncs with Dynamics 365 Customer Service and Sales modules. ✅ Case Management – Customers can raise and track support tickets. ✅ Knowledge Base – Provides FAQs and documentation for quick issue resolution. ✅ Secure Access & Personalization – Users get tailored experiences based on their profiles.

It helps businesses improve customer satisfaction, reduce support costs, and enhance overall service efficiency. 🚀

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Dynamics 365 customer portal

The Dynamics 365 Customer Portal is a self-service platform that enables businesses to provide customers with a seamless and personalized experience. It integrates with Dynamics 365 Customer Service and other Microsoft applications, allowing users to access support, track orders, submit inquiries, and find knowledge base articles. The portal enhances customer engagement by offering 24/7 access to information, reducing support costs, and improving overall satisfaction. It can be customized to match business branding and specific workflows, ensuring a consistent and user-friendly interface.