yourpiyushgupta-blog
Customer Experience Tips and Tricks (2019)
15 posts
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yourpiyushgupta-blog · 5 years ago
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Everything you need to know about Net Promoter Score, what is Net Promoter Score, How NPS works, How to calculate Net Promoter Score, NPS Formula, Net Promoter Score Benchmark! https://www.surveysensum.com/blog/what-is-net-promoter-score/
#NetPromoterSore #NPS #NetPromoterScore #NetPromoterScoreBenchmarks #npsCalcluation #NetPromoterScoreAnalysis #CX #CustomerExperience
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yourpiyushgupta-blog · 5 years ago
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#NetPromoterScore #Nps #NetPromoterScoreAdvantages #NpsDefination #npsFormula #NpsCalculation #npsApplication #UserExperience #CustomerExperience #CX
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yourpiyushgupta-blog · 5 years ago
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yourpiyushgupta-blog · 5 years ago
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Guest Experience Management will make your Restaurant Profitable. Here’s How!
Engage them, listen to them, delight them and that’s how you turn them into your super-fans. Give reasons to your restaurant guests remember you for the best-in-class experience you deliver.
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yourpiyushgupta-blog · 5 years ago
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Experience Management VS Traditional Survey #FiveReasons #CustomerExperience
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Every brand aspires to be the leading brand – not simply the one in the masses. Companies that leverage the power of innovation and artificial intelligence in listening and responding to customers, will be the next successful brands in the industry. https://www.surveysensum.com/blog/infographic-why-your-business-should-choose-ai-enabled-experience-management-over-traditional-market-survey/?utm_source=emvsts-other&utm_medium=emvsts-piyush&utm_campaign=emvsts-piyushgupta
#ExperienceManagement #TraditionalSurvey #RealTimeAnalysis #Research #Insights #Automation #CRM #Integrated #Integration #DataHandling #MessuringCustomerExperience #ai #brand #CustomerInsights #Userexperience #customerexperience #customers #survey #CustomerExperienceManagement #customerrelations #experiencemanagement #CX #CustomerRentention, #CustomerFeedbacks #SurveySensum
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yourpiyushgupta-blog · 5 years ago
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Seven Useful Tips from Experts to “Close the Loop” Customer Feedback!
Imagine, you’ve ordered a meal and it got delayed by 2 hours, you’ve sent quick feedback but got no response from the company. Isn’t frustrating for you as a consumer?
#Userexperience #customerexperience #customers #survey #CustomerExperienceManagement #customerrelations #experiencemanagement #CX #CustomerRentention, #CustomerFeedbacks #SurveySensum
https://www.surveysensum.com/blog/seven-useful-tips-from-experts-to-close-the-loop-customer-feedback/?utm_source=Other&utm_medium=closetheloop-piyush&utm_campaign=closetheloop-piyush
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yourpiyushgupta-blog · 5 years ago
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What is #CustomerEffortScore (CES)? Definition, Calculation, Applications, and Advantages
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https://www.surveysensum.com/blog/what-is-customer-effort-score-ces-definition-calculation-applications-and-advantages/?utm_source=others-piyush-ces&utm_medium=piyush-ces&utm_campaign=piyushgupta-ces
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yourpiyushgupta-blog · 5 years ago
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Do you know what your customers want? Is your business customer-centric? How many times do you get to know what your customers talking about? Such questions need answers that matter!
https://www.surveysensum.com/blog/10-customer-experience-statistics-that-your-business-should-know/?utm_source=social-others&utm_medium=piyushgupta&utm_campaign=piyush
#Userexperience #customerexperience #customers #survey #CustomerExperienceManagement #customerrelations #experiencemanagement #CX #CustomerRentention, #CustomerFeedbacks #SurveySensum
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yourpiyushgupta-blog · 5 years ago
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Uncover the Future of Feedback in the Telecom Industry.
Things are ever pacing up in the telecom industry as technology is making it more customer-centric and the biggest reason behind is the dawn of Artificial Intelligence (AI).
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yourpiyushgupta-blog · 5 years ago
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#Userexperience #customerexperience #customers #survey #customerexperiencemanagement #customerrelations #experiencemanagement #CX #CustomerRentention, #CustomerFeedbacks #SurveySensum 
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yourpiyushgupta-blog · 5 years ago
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7 Useful Tips from Experts to “Close the Loop” Customer Feedback.
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yourpiyushgupta-blog · 5 years ago
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3 Essential Rules no one tells you about Customer First Thinking.
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yourpiyushgupta-blog · 5 years ago
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Five reasons to choose Experience Management over Traditional Survey.
SurveySensum | AI-Enabled Experience Management Platform
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yourpiyushgupta-blog · 5 years ago
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SurveySensum is an AI-enabled Experience Management Platform that can help brands or businesses to capture real-time customer feedback and convert data into storytelling for meaningful insights.
 It offers customer experience management, employee experience management and marketing research solutions to organizations. SurveySensum powered by NEUROSENSUM has its presence in Indonesia, Singapore, India and serving customers worldwide.
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yourpiyushgupta-blog · 5 years ago
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10 Customer Experience Statistics that your Business should know!
Do you know what your customers want? Is your business customer-centric? How many times do you get to know what your customers talking about? Such questions need answers that matter!
In the present era, there is a reason why brands are investing more in AI technologies to provide better customer experience. Because real-time customer experience management (CEM) has become the key focus to drive revenue to the business and reduce churn rate.
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https://www.surveysensum.com/10-customer-experience-statistics-that-your-business-should-know/
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