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Top hr articles to read in 2024
Top 10 books leaders read Here are the top 10 books leaders read, recommended by global thought leaders, influencers and entrepreneurs. Find out from Robin Kiera what really sets them apart from the crowd in this blog!
10 Fiji business leaders you should be following in 2024 They motivate employees, drive teams to see and believe in a vision, and lead innovation. Here are the rising business leaders of Fiji you should be following in 2023
10 Inspiring Women Leaders of HR in the Maldives Women leaders in HR are innovating people management in the Maldives! Check out this listicle of 10 inspiring women leaders that are paving the way for the future of women and HR
Top 10 leadership development thought leaders to follow | peopleHum Get a glimpse of what the top 10 leadership development thought leaders have to share on the Future of Leadership through this article
10 must-follow LinkedIn Top Voices of US We are celebrating the Top Voices of US who pondered upon some valuable insights, devised solutions, and refined them as they go. They are adaptable, self-aware, civic-minded, authentic, and an inspiration to us, and many
10 recruitment challenges in Nigeria Recruitment challenges in Nigeria can no longer be ignored. How can the country solve the problems that stunt its growth? Check out this read to know more
10 things an employer should not be doing during the pandemic Here is a list of 10 things an employer should not be doing during the pandemic to ensure employee wellbeing and to make the workplace a safer place.
10 Tips to Effectively Manage your Staff How do you go about being a great boss that commands respect while demonstrating power and leadership? Here are 10 Tips to Effectively Manage your Staff
10 Ways to Annoy Your HR Manager Do you want to know how to annoy your HR manager? Here are the top ten behaviours and actions that will guarantee to aggravate even the nicest HR professionals
11 Saudi Arabia HR leaders to follow in 2023 Our team at peopleHum is extremely delighted to congratulate the top HR leaders in Saudi Arabia, who have inspired us and many
11 things every CEO must know about disruption Here are 11 must-knows for every CEO about organizational disruption. Read this blog article by Lisa Bodell to get deeper insights on this important subject!
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Top HR blogs to read in 2024
Enhance employee experience with the right payroll solution Discover the right payroll software that balances efficiency and employee happiness. Follow these simple steps and key points to understand the crucial factors in choosing the perfect payroll solution.
Navigating complexity: Payroll for large enterprises Did you know that streamlining payroll can save large enterprises significant amounts of money and boost employee satisfaction? Explore more in our latest blog
How payroll efficiency shapes small businesses in India Catering to payroll for small businesses in India, discover the top payroll solutions that are tailor-made for your needs. Simplify your payroll management effortlessly with this trusted and user-friendly platform.
10 payroll tech trends shaping HR and finance Navigate the world of paychecks and HR technology and explore upcoming advancements in payroll technology, unveiling the future trends impacting HR and Finance departments.
Payroll Security: Best tips for safe business practices Discover the vital tips to consider on how to protect your important information, stop cyber dangers, and make your company stronger against possible hacks and attacks.
Mastering payroll implementation: The ultimate guide Considering a payroll update? Explore our guide to discover the valuable insights, best practices, and essential steps for executing a smooth implementation process!
The power of automation: How an automated payroll empowers small businesses Explore the transformative impact of automation on the payroll industry and understand why it is a big step forward for all businesses
Efficiency and Accuracy in Payroll Processing: Tips and Strategies Effective payroll processing is the foundation of fostering trust and supporting business growth. Delve into our blog for valuable insights for a precise payroll management
Payroll processing: Getting started and getting it right Discover the tips and tricks to ensure accurate and on-time employee payments. Dive into our blog to simplify your payroll journey!
Overcoming the 8 biggest payroll challenges in 2024 2023 is shaking up the payroll game. Explore the 8 payroll hurdles and conquer them. Don’t let payroll be a headache anymore!
Introduction to payroll software: What you need to know Payroll software is a digital tool meticulously designed to automate and simplify the process of paying employees. Imagine you don’t have to worry about doing complex math to determine salaries, handle tax deductions, or make payslips from scratch.
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Top Hr software blogs to read in 2024
Introduction to payroll software: What you need to know Payroll software is a digital tool meticulously designed to automate and simplify the process of paying employees. Imagine you don’t have to worry about doing complex math to determine salaries, handle tax deductions, or make payslips from scratch.
Overcoming the 8 biggest payroll challenges in 2024 2023 is shaking up the payroll game. Explore the 8 payroll hurdles and conquer them. Don’t let payroll be a headache anymore!
Payroll processing: Getting started and getting it right Discover the tips and tricks to ensure accurate and on-time employee payments. Dive into our blog to simplify your payroll journey!
Efficiency and Accuracy in Payroll Processing: Tips and Strategies Effective payroll processing is the foundation of fostering trust and supporting business growth. Delve into our blog for valuable insights for a precise payroll management
The power of automation: How an automated payroll empowers small businesses Explore the transformative impact of automation on the payroll industry and understand why it is a big step forward for all businesses
Mastering payroll implementation: The ultimate guide Considering a payroll update? Explore our guide to discover the valuable insights, best practices, and essential steps for executing a smooth implementation process!
Payroll Security: Best tips for safe business practices Discover the vital tips to consider on how to protect your important information, stop cyber dangers, and make your company stronger against possible hacks and attacks.
Money matters: 10 payroll tech trends shaping HR and finance Navigate the world of paychecks and HR technology and explore upcoming advancements in payroll technology, unveiling the future trends impacting HR and Finance departments.
Paperless payroll Paperless Payroll solutions are modern systems that ditch old-fashioned paper methods, providing smooth digital options for managing payroll tasks like processing, direct deposits, tax filings, and more.
Payroll deduction Need clarity on payroll deductions? Find easy explanations in our detailed glossary!
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Top Hr software blogs to read in 2024
Introduction to payroll software: What you need to know Payroll software is a digital tool meticulously designed to automate and simplify the process of paying employees. Imagine you don’t have to worry about doing complex math to determine salaries, handle tax deductions, or make payslips from scratch.
Overcoming the 8 biggest payroll challenges in 2024 2023 is shaking up the payroll game. Explore the 8 payroll hurdles and conquer them. Don’t let payroll be a headache anymore!
Payroll processing: Getting started and getting it right Discover the tips and tricks to ensure accurate and on-time employee payments. Dive into our blog to simplify your payroll journey!
Efficiency and Accuracy in Payroll Processing: Tips and Strategies Effective payroll processing is the foundation of fostering trust and supporting business growth. Delve into our blog for valuable insights for a precise payroll management
The power of automation: How an automated payroll empowers small businesses Explore the transformative impact of automation on the payroll industry and understand why it is a big step forward for all businesses
Mastering payroll implementation: The ultimate guide Considering a payroll update? Explore our guide to discover the valuable insights, best practices, and essential steps for executing a smooth implementation process!
Payroll Security: Best tips for safe business practices Discover the vital tips to consider on how to protect your important information, stop cyber dangers, and make your company stronger against possible hacks and attacks.
Money matters: 10 payroll tech trends shaping HR and finance Navigate the world of paychecks and HR technology and explore upcoming advancements in payroll technology, unveiling the future trends impacting HR and Finance departments.
Paperless payroll Paperless Payroll solutions are modern systems that ditch old-fashioned paper methods, providing smooth digital options for managing payroll tasks like processing, direct deposits, tax filings, and more.
Payroll deduction Need clarity on payroll deductions? Find easy explanations in our detailed glossary!
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Top hr article to read before the end of 2023
hris systems philippines Here are the top 6 HRIS in the Philippines in 2023 to practice holistic people management in the Philippines, click here to know more
Top 8 HR software in Singapore in 2023 We are here to recommend the 8 Best HR management software in Singapore in 2023! In this article, we’ll tell you why they stand out from the rest, read more
The best payroll software Streamline payroll management with efficient software for accurate, compliant, and timely employee payments.
Top 10 HR software in UAE, Middle East | peopleHum When it comes to acquiring and retaining top talent in UAE, using flexible, high-quality HR software in UAE can make all the difference Find out the 7 best HR software in the UAE and other Middle East regions!
Top hr software in egypt Egypt’s fastest-growing cloud HR software that enables enterprises to automate & simplify all their HR operations in one HR platform. Schedule a demo!
Learning Management System | LMS | peopleHum peopleHum’s LMS is an intuitive Learning Management System that streamlines employee training & manages your employees’ learning & development needs.
The Ultimate Guide to SaaS HR in 2023 Upgrade your HR management strategy with peopleHum’s comprehensive guide on SaaS HR. Explore the benefits of a cloud-based system and embrace a game-changing approach to HR.
hr software Discover the critical keypoints, strategic insights and practical tips to make an informed choice on your next HR software purchase to suit your tailored HR needs.
HR Software in Libya | peopleHum Libya’s fastest-growing cloud HR software that enables enterprises to automate & simplify all their HR operations in one HR platform. Schedule a demo!
18 HR tips & tricks to master the art of human resource management | peopleHum Embrace these 18 HR tips and tricks to master the art of human resource management and to create a distinct employer and HR brand, click to read more
HR Software in Nigeria | peopleHum Nigeria’s fastest-growing cloud HR software that enables enterprises to automate & simplify all their HR operations in one HR platform. Schedule a demo!
What is Attendance Management? How can attendance management boost workplace efficiency? Explore best practices and tools for effective attendance tracking
What is Conflict Management? | peopleHum Conflict management is the process of identifying, addressing, and resolving disputes or disagreements between individuals or groups
The best software in newzeland Here’s our handpicked version of the top HR software in New Zealand in 2023 you should be considering for solving your hr challenges, click here to read more
What is an Employee Loyalty program? Loyalty programs refer to reward systems set up by a company to reward employee performance and motivate employees on individual and/or group levels
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Top 20 hr blogs to read in 2023
Attrition Rate Uncover the truth behind attrition rates. Let’s explore why employees leave and how to boost retention. Your workforce deserves the best.
Payroll Payroll is the total of all compensation a business must pay to its employees for a set period of time or on a given date and is managed by the accounting or human resources department of a business
Cost to Company (CTC) Cost to Company (CTC) refers to the total salary package of the employee it is inclusive of all monthly components such as basic pay, reimbursements, etc and all annual components such as gratuity, annual variable pay etc
Equity Theory Equity theory is a motivation theory that says that employee motivation is mostly determined by their sense of fairness at work
Employee Satisfaction Employee satisfaction is a term that is used to describe if employees are happy and fulfilling their desires and needs at work. The crucial factor with employee satisfaction is that satisfied employees must do the job and make the contributions that the employer needs
Decentralization Decentralization refers to the distribution of power, authority, and decision-making away from a central authority or governing body
Notice Period Notice period is the time between the date of resignation and the last day of employment of an employee who resigns from a company, read more
Group dynamics Group dynamics as a term can be used as a means for solving any sort of problem, influencing teamwork, and to become more innovative and productive as an organization
Leadership Development Enhance your leadership abilities and drive organizational success through leadership development
Muster Roll Muster roll is an essential attendance record-keeping document in an organization used to track personnel activity, read below to know more
Work Ethics Work ethics are moral guidelines that an organization as a whole, and the individuals who comprise it, follow to comply with state and federal laws
Retrenchment Learn the meaning of retrenchment and how it differs from layoffs. Our glossary defines this important term in the context of business and human resources
Walk-In Interview Learn the benefits of walk-in interviews are and find out how they can help companies quickly and efficiently evaluate candidates, click here to read more
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Top HR blog you must read before the end of 2023
Attrition Rate Uncover the truth behind attrition rates. Let’s explore why employees leave and how to boost retention. Your workforce deserves the best
Payroll Payroll is the total of all compensation a business must pay to its employees for a set period of time or on a given date and is managed by the accounting or human resources department of a business
Cost to Company (CTC) Cost to Company (CTC) refers to the total salary package of the employee it is inclusive of all monthly components such as basic pay, reimbursements, etc and all annual components such as gratuity, annual variable pay etc
Equity Theory Equity theory is a motivation theory that says that employee motivation is mostly determined by their sense of fairness at work
Employee Satisfaction Employee satisfaction is a term that is used to describe if employees are happy and fulfilling their desires and needs at work. The crucial factor with employee satisfaction is that satisfied employees must do the job and make the contributions that the employer needs
Decentralization Decentralization refers to the distribution of power, authority, and decision-making away from a central authority or governing body
Notice Period Notice period is the time between the date of resignation and the last day of employment of an employee who resigns from a company, read more
Group dynamics Group dynamics as a term can be used as a means for solving any sort of problem, influencing teamwork, and to become more innovative and productive as an organization
Leadership Development Enhance your leadership abilities and drive organizational success through leadership development
Muster Roll Muster roll is an essential attendance record-keeping document in an organization used to track personnel activity, read below to know more
Work Ethics Work ethics are moral guidelines that an organization as a whole, and the individuals who comprise it, follow to comply with state and federal laws
Retrenchment Learn the meaning of retrenchment and how it differs from layoffs. Our glossary defines this important term in the context of business and human resources
Walk-In Interview Learn the benefits of walk-in interviews are and find out how they can help companies quickly and efficiently evaluate candidates, click here to read more
In-Basket Technique In basket technique, also known as an in-basket training method, it is used by businesses and governments to hire or promote employees. The in-basket exercise involves placing a range of concerns or issues in an “in-basket” to familiarise employees with their jobs
Equal Employment Opportunity (EEO) Equal Employment Opportunity is the concept of equal opportunity in an organization to achieve or maintain fair employment
Training and Development Training and development initiatives aim to enhance the skills and knowledge of employees while also enriching their personal lives
Employment What is employment, and how does it define the working relationship between individuals and organizations? Find out in this glossary
Budget A budget is an approximation of revenue and expenses over a specified future period of time and is usually compiled and re-evaluated on a periodic arrangement
Harvard Framework for HRM The Harvard framework for HRM is an HR model that takes a more holistic approach to HR, including different levels of outcome
Job Description Writing a job description? In this glossary, we’ll cover the key elements of an effective job description and how to write one that is accurate and appealing
Occupational safety How can you ensure workplace well-being? Explore the world of occupational safety in our informative journey towards a safer environment
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Top HR blog you must read before the end of 2023
Attrition Rate Uncover the truth behind attrition rates. Let’s explore why employees leave and how to boost retention. Your workforce deserves the best
Payroll Payroll is the total of all compensation a business must pay to its employees for a set period of time or on a given date and is managed by the accounting or human resources department of a business
Cost to Company (CTC) Cost to Company (CTC) refers to the total salary package of the employee it is inclusive of all monthly components such as basic pay, reimbursements, etc and all annual components such as gratuity, annual variable pay etc
Equity Theory Equity theory is a motivation theory that says that employee motivation is mostly determined by their sense of fairness at work
Employee Satisfaction Employee satisfaction is a term that is used to describe if employees are happy and fulfilling their desires and needs at work. The crucial factor with employee satisfaction is that satisfied employees must do the job and make the contributions that the employer needs
Decentralization Decentralization refers to the distribution of power, authority, and decision-making away from a central authority or governing body
Notice Period Notice period is the time between the date of resignation and the last day of employment of an employee who resigns from a company, read more
Group dynamics Group dynamics as a term can be used as a means for solving any sort of problem, influencing teamwork, and to become more innovative and productive as an organization
Leadership Development Enhance your leadership abilities and drive organizational success through leadership development
Muster Roll Muster roll is an essential attendance record-keeping document in an organization used to track personnel activity, read below to know more
Work Ethics Work ethics are moral guidelines that an organization as a whole, and the individuals who comprise it, follow to comply with state and federal laws
Retrenchment Learn the meaning of retrenchment and how it differs from layoffs. Our glossary defines this important term in the context of business and human resources
Walk-In Interview Learn the benefits of walk-in interviews are and find out how they can help companies quickly and efficiently evaluate candidates, click here to read more
In-Basket Technique In basket technique, also known as an in-basket training method, it is used by businesses and governments to hire or promote employees. The in-basket exercise involves placing a range of concerns or issues in an “in-basket” to familiarise employees with their jobs
Equal Employment Opportunity (EEO) Equal Employment Opportunity is the concept of equal opportunity in an organization to achieve or maintain fair employment
Training and Development Training and development initiatives aim to enhance the skills and knowledge of employees while also enriching their personal lives
Employment What is employment, and how does it define the working relationship between individuals and organizations? Find out in this glossary
Budget A budget is an approximation of revenue and expenses over a specified future period of time and is usually compiled and re-evaluated on a periodic arrangement
Harvard Framework for HRM The Harvard framework for HRM is an HR model that takes a more holistic approach to HR, including different levels of outcome
Job Description Writing a job description? In this glossary, we’ll cover the key elements of an effective job description and how to write one that is accurate and appealing
Occupational safety How can you ensure workplace well-being? Explore the world of occupational safety in our informative journey towards a safer environment
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Top HR blogs to read in 2023
Conflict Management Conflict management is the process of identifying, addressing, and resolving disputes or disagreements between individuals or groups
Work Ethics Work ethics are moral guidelines that an organization as a whole, and the individuals who comprise it, follow to comply with state and federal laws
Budget A budget is an approximation of revenue and expenses over a specified future period of time and is usually compiled and re-evaluated on a periodic arrangement
Cost to Company (CTC) Cost to Company (CTC) refers to the total salary package of the employee it is inclusive of all monthly components such as basic pay, reimbursements, etc and all annual components such as gratuity, annual variable pay etc
Retrenchment Learn the meaning of retrenchment and how it differs from layoffs. Our glossary defines this important term in the context of business and human resources
Decentralization Decentralization refers to the distribution of power, authority, and decision-making away from a central authority or governing body
Employment What is employment, and how does it define the working relationship between individuals and organizations? Find out in this glossary
Notice Period Notice period is the time between the date of resignation and the last day of employment of an employee who resigns from a company, read more
Employment status An employment status refers to the rights and protections that employees are entitled to at work
Attrition Rate Uncover the truth behind attrition rates. Let’s explore why employees leave and how to boost retention. Your workforce deserves the best
Payroll Payroll is the total of all compensation a business must pay to its employees for a set period of time or on a given date and is managed by the accounting or human resources department of a business
Equity Theory Equity theory is a motivation theory that says that employee motivation is mostly determined by their sense of fairness at work
Employee Satisfaction Employee satisfaction is a term that is used to describe if employees are happy and fulfilling their desires and needs at work. The crucial factor with employee satisfaction is that satisfied employees must do the job and make the contributions that the employer needs
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Top Technology blogs to read in 2023
5 ways to use WhatsApp chatbots for eCommerce? Ready your eCommerce business for the future. Reach your customers and drive sales, the channel they use the most with smart WhatsApp chatbots for eCommerce
11 powerful ways how WhatsApp chatbots are helping in healthcare! WhatsApp chatbots are benefiting the healthcare industry in many ways. Here are some of the ways in which these intelligent bots are creating a huge impact.
How to use WhatsApp chatbots for Insurance Generate, qualify, and nurture leads, sell insurance policies, send reminders for premium payments, and do much more with your Insurance WhatsApp chatbot
6 ways to use WhatsApp for customer service? Using WhatsApp for customer service is a great way to meet your customers where they’re hanging out. But how do you make it happen and how can you scale it up?
🤩 65+ high-converting WhatsApp message templates [Save now] Taking inspiration from the world’s top brands, here are 65+ WhatsApp message templates that will help you communicate with your audience with ease…
3 steps to implement Business Intelligence systems Real-time data is the need of the hour for Business Intelligence. But are your systems holding you back? Here’s how to empower your organization with chatbots.
When surprise and delight becomes surprise without delight Some surprises may not delight your customers. Shep Hyken warns you about the dangers of these and urges you to make sure that all surprises are appropriate.
Whitelabel Chatbot Partnership — How to invest in automation? Why struggle to build a platform when you can use one that’s trusted in 186 countries? Explore the benefits of a white label chatbot and live chat platform here
Why business continuity planning is in limelight? Customer experience expert, and Titan of CX, Dan Gingiss addresses the sudden increase in the importance of business continuity planning triggered by pandemic.
Why is customer appreciation so important? Customer appreciation is a step often neglected when developing a customer experience strategy. Here’s a guide on how to develop loyalty through appreciation.
Why customer experience metrics can backfire & how to avoid it Steven Van Belleghem warns about the dangers of focusing only on customer experience metrics rather than paying attention to the strategy behind those metrics.
9 reasons why customers love Engati Wondering which chatbot and live chat system will work best for you? Here are nine reasons why our customers love using Engati to boost engagement and retention
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Top Technology blogs to read in 2023
Component Based Architecture In AngularJs Using UI-Router Most AngularJS apps are in a controller-view structure, but did you know that you could achieve better functionality when coupling components and UI-routers?
Unpacking Vector Databases: Everything you need to know We have heard about SQL and no-SQL databases, like MySQL and MongoDB, and everyone knows about how they are used, but what about vector databases? Let’s explore
An introduction to Vector Search & the search algorithms Want to use vector search to look up images, texts, videos, and audios? Here’s an article that breaks down vector search and helps you get started with it.
Video calling: When words fail, let your agents speak For the days when text just won’t do it, enable video calling for customer support and service with Engati. For tips, best practices, and more read this article
Your VoC Practice is going to be the best investment for 2023 Every business is beginning to execute a VoC program. But what are the components of this program? Xperiente’s Musa Hanhan breaks it down in this blog.
5 steps to building a Voice of the Customer strategy The Voice of the Customer (VoC) is essentially the customers’ opinions on your organization, brand, offerings and the the experiences you create for them.
7 ways pharmacies benefit from using a chatbot Chatbots can help pharmacies with accurate data on the go, fasten the process of finding solutions to medical problems, track patient history, etc. Check it now
What are Chatbots? How do Chatbots work for businesses? A chatbot is a type of software that can help businesses to automate customer conversations and interact with them through different messaging platforms.
What are NFTs? What do you need to know about non-fungible tokens? Wondering what NFTs are? Confused whether it’s the future of digital art or just a short-lived fad? Curious about whether NFTs can go beyond digital art?
What Empathy and Trust got to do with profit? Take a look at the four elements necessary in building a long-term relationship that converts into value for your customers and profit to your organization.
Crypto for Noobs | What’s cryptocurrency all about? Cryptocurrency is a digital system that makes it possible for anyone to send and receive payments without relying on banks to verify the transactions.
What is customer science? Is this the next wave of change? Colin Shaw introduces you to an exciting and promising new idea with lots of potential. See how customer science can help you understand your clients throughly.
How to scale customer support for your Shopify store with Engati With Engati chatbots and live support, your Shopify store can easily interact, engage, and provide better, faster, and more personalized customer support.
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Top AI blogs to read in 2023
Top 20 Powerful advocates of Diversity, Equality, and Inclusion Working with DEI influencers can help your brand in several ways. They can help you empathize and create a brand message that resonates with more niche groups
What are the top 30 components of customer experience (CX) ? Customer experience components is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process.
Top 9 chatbots for enterprise customer service All enterprise businesses need to customise the dialogues to make them more tuned, relevant and crisp for their customers, prospects and stakeholders.
Top 30 emerging leaders in Customer Success There are successful customer success leaders who always look at things a little differently, lead the curve and constantly learn and push innovation.
Top 10 Fintech Innovators you need to follow in 2023 We have curated a list of the Top 10 Fintech Innovators that you should follow in 2022. Check their unparalleled contribution and what they have to offer.
Top 20 influencers revolutionizing the eCommerce industry Engati has compiled a handbook of insights by influencers that can be applied to eCommerce, leading to a meaningful impact in the eCommerce industry in 2021.
Top 30 Marketing Influencers you need to follow for 2023 Get inspired by these phenomenal marketing influencers, who are all exceptional and bring their own unique take to revolutionize business strategies.
30 Most Inspiring Women in AI Get inspired by these phenomenal women, who are all exceptional and bring their own unique take to revolutionize businesses with their AI superpower.
50 Unstoppable Women Leaders of Today & Tomorrow Engati is presenting you the list of 50 UNSTOPPABLE WOMEN LEADERS of today and tomorrow, creating an impact, inspiring and aspiring all of us on the way.
3 simple ways to train your chatbot Chatbot training is important for lead generation, customer support, follow ups, and more. Learn how to train your bot with the right tools & features.
Chatbot training at the speed of light! Chatbot training in just 8 seconds? Use our cognitive search capability to train your chatbot using PDFs or URLs and fetch the data for your bot to answer!
Transforming Classroom engagement through Education Chatbots AI-powered Educational chatbots will have a key role to play in transforming and automating the classroom engagement and learning in the days to come!
Two opportunities for AI chatbots to help customers A Business Insider survey found that 80% of 800 decision makers plan to use AI chatbots to interact with customers via email, SMS, apps, & live chat by 2022.
6 types of chatbots — Which is best for your business? Looking to automate conversations? There are many types of chatbots, but you need to pick the one that works best for your business. Find your perfect bot here!
A walkthrough on partitions in MySQL In this article, you’re going to learn about the types of partitions that are supported by MySQL, and how to use them. This is handy with large-sized tables.
How UK Government increased user engagement by 43% UK Government has started using Engati chatbots to promote public awareness and healthcare support, along with initiatives to promote STEM education.
Unlocking a treasure trove of data with chatbots Data is currently scattered in most enterprises. Data scientists & developers are working on a common framework. Read on to learn how chatbots are helping!
How to discard tasks after timeouts with Redis keyspace notifications? Here’s how to use Redis keyspace notifications events with spring boot to set up time-out mechanisms that discard tasks after surpassing the maximum wait time.
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Top Technology AI blogs to read before the end of 2023
How can small businesses survive COVID crisis? Small Businesses are taking massive hits due to the lockdowns triggered by the novel coronavirus. Here are some tips for small business survival. Check it out.
Building intelligent chatbots | What makes a chatbot smart? With features like Contextual Conversations, Voice Support, Natural Language Processing integrations, etc., it is now easier to build smarter chatbots.
Social engineering: 5 Types of attacks and how to prevent them Social Engineering refers to non-technical cyber attacks that rely on human interactions & involve tricking people for information & breaking security practices
Build the PERFECT social media customer service system Social media customer service is offering support on channels like, WhatsApp, Instagram, etc by minimizing the effort it takes to reach out to brands.
How to speed up customer service with a small team Faster resolution and quicker service has always been associated with having a larger customer support team. But what if you didn’t need a big team for that?
Stay ahead of the Machine Learning curve In this blog, we’ll see what machine learning is all about. How is it growing big globally. How are businesses stepping up their game with machine learning.
Taking 3 extra steps to deliver amazing customer service Always aim to give your customers an experience better than any they expected because a little creativity & some extra efforts can make a big difference.
Technology in the fight against COVID-19 With the help of technology, we’re doing all we can to fight against COVID-19. This article discusses the use of bots, and AI to fight the virus. Read the article for more
50 Technology Leaders in The Middle East Engati is extending a list of 50 Technology Leaders in the Middle East who are turning new leaves, bringing change, and stepping stones for the future.
The 5 biggest myths about customer centricity Co-founder of inspiration agency Nexxworks and social media agency Snackbytes, Steven Van Belleghem addresses the 5 biggest myths about customer-centricity.
Which is the best AI chatbot platform according to customers? Customers pick and review the best chatbot platform. They love Engati’s no-code, drag and drop user interface and enjoy its powerful features and ease of use.
CX tools that will make or break your brand How do you get customer experience management right? By using the right CX tools, of course! Click here to find out what’s the best CX tool on the market!
The only industry thriving in lockdown The chatbot industry is one of the only booming industries that has been thriving in lockdown. Here’s how you can get in on the action with Engati. Read more.
The Status and Future of AI Join Patrick Bangert on an exploration of the status of AI evolution. We’ll cover real AI applications vs. the public imagination, and commercial vs. research.
11 sectors where chatbots act as a digital personal assistant Chatbots have transformed into becoming a virtual personal assistant, built with providing efficiency and available at affordable prices. Check it out!
The worst thing that happens is your customer loves you What if the worst thing a customer ever said about you was, “I love you!”? Even when they have a complaint? Shep Hyken gives you 6 ways to make that happen.
Small things that have a dramatic impact on your cx The tiniest of things can have an enormous effect on your customer experience. Colin Shaw addresses priming in this article and shows you how to use it.
The Basics of Threads and Thread Dumps Threads are the core of most processing units in the entire world of computers. They make up the basic part of every operation in java-based applications.
9 exclusive tips to writing the perfect chatbot script! The real challenge in writing the chatbot script is designing your chatbot’s character. Your character’s design should reflect the brand voice of your company.
Top 20 AI Influencers to follow for 2023 20 of the best AI influencers share deep insights that will help you optimize your business with artificial intelligence and guide you on your AI journey.
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Top Technology blogs to read in 2023
5 not-so-basic ways to reduce customer friction Reducing customer friction boosts loyalty & customer lifetime value. Here’s a comprehensive guide on improving your CX by eliminating customer friction
5 pillars of responsible and ethical AI How do you ensure that your AI systems are ethical? Maria Luciana Axente, the Responsible AI & AI for Good lead at PwC UK, helps identify key considerations.
Re(view) our Engati chatbot platform! Reviews are important for both the company and its customers, so we’re opening the floor for you to tell us why you think Engati is the best chatbot platform.
Ritualizing the customer experience Customer experience guru, Shep Hyken talks about the importance of ritualizing customer experiences and making sure they happen consistently, every time.
5 roles your entertainment and media chatbots can play! Entertainment and media chatbots are making customer experience interactive and helping people consume content in an easier manner. Check it out now!
Here’s why sentence similarity is a tough NLP problem Find out why sentence similarity is a challenging NLP problem and why training computers to read, understand and write language has become a big business.
How to use BERT for sentiment analysis? Sentiment analysis helps your chatbot reply to customers in an appropriate tone and enhance customer experience. Learn how to use BERT for sentiment analysis.
Optimizing Solr Resources with G1 This article is focused on tunning G1 GC params in Solr and tell how blibli.com‘s search gained huge performance gains with limited resources by tweaks.
Black Friday tips | 17 tips to prepare your Shopify store for BFCM Want to get your Shopify store ready for Black Friday and Cyber Monday 2021? Here are 17 tips to help you do just that and sell more during these holidays!
How to improve your Shopify conversion rate by 30% If your conversion rate isn’t high, trying to send more traffic to your store might be a waste. Here’s what you can do to improve your Shopify conversion rate.
Top 20 Shopify Experts to follow for 2023 Setting up a Shopify store is easy; but challenging because you have to keep pace with your ever-growing competitors. Here is a list of 20 Shopify experts
14 tips to get your Shopify store ready for the holiday season Have your best-performing holiday sales yet by getting your Shopify store ready for the holiday season in advance. Here are 14 tips to get you started!
9 Shopify marketing strategies you need to adopt ASAP! Looking for the best marketing strategies to get the world to know about your Shopify store and send your sales through the roof? Here are 9 effective tips!
12 ways to retain customers on your Shopify store Loyal customers tend to make more purchases and buy higher value products from your store. Here’s how you can increase customer retention on your Shopify store.
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Top AI blogs to read in 2023
How does LASER perform NLP tasks? LASER approach is based on zero-shot transfer (deep learning networks) of NLP models from one language to other languages where training data is limited.
The last customer on Earth What if there was only 1 customer left on planet Earth? What would you do to make to ensure that their loyalty doesn’t die? Time to treat all customers like so.
10 effective lead-gen tips for your marketing agency Here are 10 extremely powerful lead generation tips to help your digital marketing agency find more prospects and sign more clients. Check it out now!
Learn from your mistakes, use Engati knowledge base Wanna build a bot by yourself but don’t exactly know how? Visit our knowledge base to have brief explanations on different segments of bot building. Read here.
Let the sales cycle begin with chatbots! Sales cycle is a process that companies create selling a product to a customer. Using chatbots, companies collect customer data to facilitate the sales cycle
30 Most Followed LinkedIn Influencers 30 Most followed LinkedIn Influencers and thought leaders you must follow to keep an eye on tech & industry trends, business insights, and much more.
40 LinkedIn Top Voices in Tech for 2023 Exclusive list of 40 LinkedIn top voices in Technology for you to stay updated with all the upcoming trends, news, and resources related to technology
Video calling and more come to Engati Live Chat Your live chat + chatbot solution now comes with video calling, emailing, update notifications for your customers in browser tabs, and more. Learn all about it!
How LivSpace slashed their resolution time by 89%? Want to know how interior design and home renovation platform, Livspace generated more leads and cut their issue resolution time down by 89%? Check this out!
10 hacks to step up your logistics company’s customer experience Just delivering orders on time isn’t good enough anymore. Your logistics company needs to deliver amazing customer experiences too. Here are 10 hacks for you!
Ultimate Cheatsheet to tune your Hyper-Parameters in ML Algorithms Looking for a cheatsheet to tune your Hyper-Parameters in Machine Learning and Neural Network Algorithms? We’ve got you covered! Click here to learn more.
22 best machine learning books to read for 2023 Looking for machine learning books to introduce you to the subject or help you expand your knowledge of it? This list has great books for beginners and experts.
5 ways to optimize your customer service using machine learning The use of machine learning is increasing as businesses explore new ways to optimize customer service. Here are a couple of ways to use it in your business.
3 ways to exceed your customer expectations Bad experiences are powerful at driving your customers away. But can you keep them coming back for more if you understand their expectations and exceed them?
Can you create memorable customer experiences affordably? Does it have to be expensive to craft experiences worth remembering? Here’s how to create memorable experiences without spending a ridiculous amount of money.
Most imp chatbot metrics should you track… Understand how to use conversational analytics to measure and improve your chatbot’s performance. Here are the metrics that show you how your bot is performing!
Do millennials prefer talking to bots or humans? Instant answers or human replies? What do millenials want more? Find out whether they’d rather talk to a chatbot or a human agent for customer support
Moments of Truth, Misery, & Magic Seize every single moment of truth, even if they are moments of misery, it’s an excellent opportunity to show that you and your organization are better!
Artificial Intelligence — Making work easier than ever! AI has been a revolution in the world of technology, and it’s growing at an exponential pace. But how has Artificial Intelligence made our lives easier?
7 most innovative chatbots the world has witnessed! Innovative chatbots are being used for everything from customer support to COVID-19 awareness campaigns. Here are the 7 most unique use-cases of chatbots
Who are your most valuable customers? Which is the most valuable type of customer you could have? Which type of customer would help you innovate and grow the most as a business? Find out here.
Build multilingual chatbots to reach your customers in 50+ languages Learn how to automate conversations in your customers’ own languages at scale globally. Explore our comprehensive guide to multilingual chatbots right here!
How to use multipurpose chatbots to address various consumer needs Customers have a variety of concerns. What if you could address them all over a single portal? Learn how to do just that with a smart, multipurpose chatbot.
10 chatbot myths that could hold your business back from growing To reap all the benefits of chatbot technology and implement it properly, you first need to understand their potential, the advantages and their limits.
6 ways to avoid the negativity bias in customer service What is negativity bias in customer service? How does it affect how your customers perceive your brand? What can you do about it? Deep dive into the topic
Net Promoter Score | A guide to fostering loyalty Net promoter score is a customer loyalty metric that measures customer satisfaction and the growth rate of companies by using an index that ranges from -100&100
Engati gets a facelift! A new user interface for chatbot building How will Engati’s new help you help in building better bots, faster and quicker? We strive to bring our users the best features and great user experience.
NLU Disambiguation — What to do when the NLU is not sure Disambiguation simply means removing any ambiguities and confusions to make something very clear. In the context of NLP/NLU, ambiguities can be of various kinds
5 reasons why omnichannel customer engagement is important The hottest trend in customer service is omnichannel customer engagement & delivering omnichannel customer experience increases customer retention rate by 91%
5 reasons why omnichannel customer engagement is important The hottest trend in customer service is omnichannel customer engagement & delivering omnichannel customer experience increases customer retention rate by 91%
Optimizing Solr Resources with G1 This article is focused on tunning G1 GC params in Solr and tell how blibli.com‘s search gained huge performance gains with limited resources by tweaks.
How to crush these 6 major chatbot challenges Here’s how you can get around the biggest chatbot challenges that developers and customer support teams struggle with, without writing a single line of code.
Overcoming the top 5 challenges of customer satisfaction Customers interact with your business every day, so we must keep customers satisfied. Here’s how to overcome the largest challenges of customer satisfactaction.
Netflix Predictive Analytics: Journey to 220Mn+ subscribers See how 30 Million “plays”, 4 Million ratings, and 3 Million searches got Netflix one of the most popular show of all time — House of Cards! Get your mind blown
6 ways to amaze your customers with proactive customer service What’s proactive customer service all about? Why’s it more important than reactive support? How do you serve your customers proactively? Find the answers here!
11 ways to promote your Shopify store in 2023 Trying to get the word out and promote your Shopify store? Here are 11 uncommon tactics you could use. How many did you already think of before reading this?
Qatar Insurance Company’s success with 10x customer engagement Qatar Insurance Company, the largest insurance company in the MENA region, is increasing sales and creating amazing customer experiences with chatbots.
Let’s Talk Quantum In Banking & Finance We’re living in a golden age of big data, according to data scientist Utpal Chakraborty. Discover how quantum computing is transforming banking & finance here.
Re-ranking of search results in SOLR Any e-commerce search engines rely on parameters such as product popularity, rating, click through rate etc to influence the result set for an input user query.
10 reasons why your eCommerce business needs an AI chatbot The ever-increasing expectations of the customers can be met with the implementation of an artificial intelligent chatbot in e-commerce websites…….
6 ways to slash your Customer Acquisition Cost Learn how to calculate your customer acquisition cost (CAC) and explore six powerful ways to optimize it with the help of chatbots and live chat. Read now!
6 easy steps to reduce your customer churn rate It’s always hard to say goodbye to a customer. The next step is to find out why they left. Here are 6 ways to help you reduce your customer churn rate.
Apple’s and Amazon’s secret to success: Customer effort score Ever wonder what makes Apple and Amazon so insanely successful? Reducing the customer effort score is always the focus & that’s what drives these big giants
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Technology blogs to read in 2023
200 most powerful CX influencers to follow in 2023 200 most powerful influencers from customer experience, digital transformation, marketing automation, and technology domain that you need to follow in 2022.
Getting inside the customer’s mind Ever wonder what your customers actually want? Colin Shaw helps you get into their mind and shows you how to leverage this information for your business.
Are Instagram bots about to transform how you do business? Instagram now allows businesses to automate customer conversations via bots. Ready to take the leap? Read this article to discover why you need an Instagram bot
Instagram marketing: How to grow from 0 to Netflix Instagram isn’t just for personal use. It can be an effective marketing tool. Read this article for tips on increasing business value with Instagram Marketing
Install HBase in a snap! A simple step-by-step guide This 5-step guide will help you to install HBase on your Mac in just 5 minutes. Use it to store large volumes of time-series data with minimum effort!
Insurance Chatbots — Top 5 Use Cases and More An insurance chatbot is an AI-powered virtual assistant that can be programmed to help ease the journey of insurance customers by catering to their requirements
3 ways to make your chatbot smart as you! Chatbots are getting smarter day by day and are helping businesses through lead generation, sales, marketing, customer service, and so on. Read More..
How does intent and entity in chatbots work? Look at intent and entity identification from the customer’s perspective and how they express their feelings, emotions, intentions, and requirements.
Understanding cognitive search, its abilities, and its scope Cognitive search can augment the user’s intelligence. It improves human-computer interactions, enables faster and smarter decisions, and increases productivity!
Introducing the modern theme to Engati! We’re rolling out a new simplified version of Engati with new user interface, added functionalities, an easier way to manage attributes, a dark theme, and more!
Great customer experiences don’t need to be expensive Does great customer experience need to be expensive? How high is the price of delivering great customer experience? We’re answering all of your questions today
Is Deep Learning really in a crisis? Deep learning is a breakthrough technology to process and make sense of unstructured data. We have to invest in and make it better to augment our intelligence.
7 questions that reveal whether your company is committed to CX Colin Shaw gives you a powerful way to determine whether your company is actually committed to customer experience or not. Find out with these 7 questions.
Understanding the basics of the Jenkins Pipeline Jenkins pipeline allows us to define a complete list of events that happen in the code lifecycle. Starting from the build, to testing and deployment. .
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Top Technology blogs to read in 2023
How technical are APIs? The topic of APIs may seem daunting, but it’s simply communication between two systems. Here’s a quick walkthrough of what APIs are, starting with the REST API.
7 ways to deal with angry customers You know what they say- you can’t please everyone. But what do you do if experiences turn sour? Here’s Engati’s guide on how to deal with angry customers.
How to enter an unknown terrain of code If you are new to a project, here is what you could do before you ask your colleagues for assistance and try to increase your skills to debug existing code.
How to make your customer experience easy and gain growth Colin Shaw talks about smoothening your customer experiences by reducing the amount of effort that your customers need to make during these experiences.
How to show customers that you care Show your customers that you’re not just trying to make a sale. Make it clear that you’re here to help them. Show that you care. That’s how you win their hearts
HR Chatbots: 7 Ways to Automate your HR activities & save time Speed up and automate recruiting, onboarding, and engaging employees with intelligent HR chatbots. Explore 7 ways to save time on HR activities in this article!
How to make your chatbot seem more human and less robotic Robotic-sounding chatbots might just annoy your customers and users. Here’s how to create chatbots with personality and flair, that make users feel comfortable.
4 steps to bring hyper-personalization in cx With an 8-second attention span, keeping your customers engaged isn’t easy. But hyper-personalizing your experiences can help you achieve that. Learn how!
Getting Beyond Email: Creative Digital Customer Success Customers enjoy hearing from companies through a variety of sources, and creativity counts. Learn about ways other than email marketing to accomplish that goal.
How iMile received 17x more users in ONLY 3 months 17x users handled by the chatbot across channels and 94% overhead cost reduced by iMile after they deployed Engati chatbot. Replicate their success now.
Impact of facial recognition technology on our lives A thought-leader in the cognitive space, Shailendra Kumar talks about facial recognition technology and the different ways in which it could impact our lives.
AI Technology Tools and its impact on the Digital World AI technology tools are imperative towards formulating and executing campaigns and tasks in this current digital world. Here are 4 tools at your disposal.
Why is software testing Important? With software testing, you’ll be able to resolve issues in advance, prevent complaints, and improve performance by verifying every aspect of the product.
13 ways to improve automobile dealership sales and service It is time to improve automobile sales and service, and what better tool to use than an Engati chatbot? Here are 12 ways on how chatbots achieve this.
5 powerful ways to improve blogging with AI tools Looking to improve your blogging skills with Artificial Intelligence tools? Here are 5 ways in which we love using AI tools to step-up our blogging game.
4 definite ways to gain customer loyalty “Buy 10, and you’ll get the next one for free…“ Sound familiar? Congratulations! You are a victim of the loyalty program. But do these programs actually work?
7 ways to improve mobile engagement Nothing’s more personal than messages being hand-delivered. But is this enough to engage your customer? Here are 7 ways to improve mobile engagement.
How to improve your ROI in 2023 and beyond! ROI is the ratio of profitability to the cost of investment. Here’s how you can improve your organization’s ROI in 2022 and increase your profits substantially.
A different perspective on listening to your customers Co-founder of CXPA, Jeanne Bliss helps us listen to our customers in a better manner. She also urges companies to start understanding our customers better.
[5 powerful ways to increase your customer lifetime value](https://www.engati.com/blog/in-this-pandemic-move-how-you-listen-to-customers-from-asking-to-understanding https://www.engati.com/blog/increase-customer-lifetime-value) Increase your customer lifetime value with psychology and consumer neuroscience-backed techniques. Get your customers to spend more and stick around longer.
The secret to unlocking 10x sales As purchase behaviour has transformed significantly, a way to bridge analogue and digital shopping is through Live Chat. Here’s our guide on how to 10x sales.
TOP 30 Indian Entrepreneurs Transforming The Start-up Ecosystem Top 30 Indian Entrepreneurs who are ruling the consumer market and winning over the customers with new ideas, customer centricity, and unique offerings
8 secrets for influencing your customer perception How do your customers see you? What do they think and feel about your brand? What factors influence customer perception? What can you do to change it?
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