#yelpnova

[mmmgoodies]

#Repost @austinkgraff ・・・ Just off Old Town Alexandria’s King Street is a Black-owned frozen custard shop inside an old ice house. Serving custard through a walk-up window, @MmmGoodies creates floats, shakes, sundaes, and custard on top apple cider cake donuts. Open Thursday through Sunday from noon to 6 p.m., Brandon, the owners, knows regular customers by name. . . . . . . . . . #visitalx #mmmgoodies #oldtownalexandria #alexandriava #alexandriavirginia #visitvirginia #virginiaisforlovers #frozencustard #shopsmall #blackownedbusiness #yelpnova #northernvirginia #nova #northernva #dcarea #capitalregion #foodandwine #saveurmag #tastemadetravel #sweettooth #storefrontcollective #theshopkeepers #letsguide #igdc #bytheway #mytinyatlas #dc #thingstodoindc #ongooglemaps (at Goodies Frozen Custard & Treats) https://www.instagram.com/p/CleLxlmOPzW/?igshid=NGJjMDIxMWI=

[heyaeoh]

So sad that this is my favorite CM's last event before baby! Wishing @gretchenfox an easy rest of pregnancy, I can't wait to see #babyfoxlet in the flesh! 👶🏼🦊 I'm going to miss her so much in college!!!! #yelpnova #elitesquad (at Pinot's Palette)

[misternizz]

@yelpnova hosted a build a burger virtual event yesterday. I love these virtual events and feel like they are keeping the community together. I’m not a #yelpelite but I’m married to one and father to another, so I get to go to a lot of these. (at Fairfax Station, Virginia) https://www.instagram.com/p/CDhUEH9Hqyq/?igshid=6v8c9f82ru62

[plantains-and-kimchi]

#Repost Shot @libertybarbecue ・・・ Celebrate #liberty w/ 4th of July #barbecue specials!! Let us do the cooking. You do the enjoying. . . . Pre-order now and get a $20 Gift Certificate!!! . . Available until July 7th, give us a call! . 📸: @rlopez809 . #fourthofjuly #bbq #specials #catering #pitmaster #america #macandcheese #smokedribs #smokedbrisket #pulledpork #pulledchicken #cornbread #barbecueparty #smokedmeats #4thofjuly #eeeeeats #dmvfoodiecrew #yelpnova #virginia #vafoodie #fallschurch #arlingtonva #giveusacall https://ift.tt/2KQMUFj

[news-mashable-yahoopartner-blog]

Restaurant manager shows up at customer's house after leaving 3-star Yelp review

This restaurant took it way too far after someone left a mediocre review.

Yesha Callahan had a rough experience after eating from La Porchetta, a restaurant in Sterling, Virginia. She ordered a burger, fries, and zeppoles for delivery to her apartment. 

"The delivery guy was quite friendly and asked if I could leave a review on Yelp," she wrote in the Root, "I said sure, and he went on his merry way."

But she was disappointed when she opened the styrofoam box and found "sorry-looking steak fries" and a burger without any lettuce or tomatoes. 

SEE ALSO: How to get banned from Yelp, and more

So, she left a 3-star review on Yelp. The review wasn't particularly harsh, considering her zeppoles didn't even come with powdered sugar. She even suggested sending them in small paper bags so they'd be less soggy.

"Maybe next time I'll try the pizza," her review said. 

Read Yesha C.'s review of La Porchetta on Yelp

That night, Callahan experienced what sounds like the premise of a summer horror flick. At around 10 p.m., as she was drifting off to sleep, she heard someone knocking at her door. Then her phone started ringing with a number she didn't recognize. 

The mystery caller left this creepy voicemail:

"I still did not leave my room. I did not want to get ax murdered," Callahan wrote.

So the night just got weird. My dinner was delivered & the delivery guy asked me to leave a review on @YelpNoVA. So I left a 3 star review bc it was mediocre. Why did the manager motherfucker just knock on my door at 10pm & then called to say he was outside. Wtf.

— Yesha (@YeshaCallahan) April 23, 2018

A) no one comes to my house so to hear someone knocking at 10 pm is all types of crazy. B) did he really think I was going to answer the door or even a phone number I don’t recognize. All of this over an average @Yelp re view.

— Yesha (@YeshaCallahan) April 23, 2018

She tweeted at her local Northern Virginia Yelp chapter and called the police. The officer who responded to her call had an equally WTF reaction — after all, this was only a three star Yelp review. 

Callahan also updated her Yelp review, downgrading it to 1-star and writing:

La Porchetta "apologized for any inconvenient[sic]" and replied, "It is clearly misJudgement from our manager to go to your house at 10pm." 

Image: yelp/screenshot

The restaurant said that GrubHub's description of their burger was incorrect, and claimed that the manager showed up to Callahan's house to give her a replacement for her order. But the damage was already done — who wouldn't be kind of traumatized by a strange man knocking on their door at night and demanding to speak? 

Yelp apologized for La Porchetta's actions and confirmed that their delivery partner would terminate the restaurant's contract for "violation of their terms of service." 

@YeshaCallahan We're very sorry to hear about this and have escalated the issue with our delivery partner. We've confirmed that they are investigating and taking appropriate action, including terminating the restaurant's contract for violation of their terms of service.

— Yelp (@Yelp) April 25, 2018

@YeshaCallahan We appreciate you sharing your experience and updating your initial review to help educate and protect other consumers from this business owner's actions.

— Yelp (@Yelp) April 25, 2018

As of Friday, La Porchetta's Yelp page is still active. One recent review, left by someone named Juan P., complained that the restaurant's pizza tasted like sawdust. There's no mention of La Porchetta's manager showing up at Juan's door, though, so maybe they learned a lesson. 

UPDATE: April 27, 2018, 4:56 p.m. PDT La Porchetta issued Mashable the following statement via email when asked for additional information of the incident. While it likely wasn't the best approach, it does appear to be an incident of attempted customer service gone wrong.

WATCH: Transform any vegetable into spaghetti with this nifty gadget

[chibigiggles]

#72hrporkbelly #yelp4barrel&bushel #yelpbacktoschoolparty #yelpnova #molasses #braised #3starsbrewing #pandemicporter

[katetpm]

#WorXfamily setting the stage! #YelpNOVA #YelpWorXout #AreYouReady ? 1pm (at The WorX by Maia)

[heyaeoh]

Painting & Wine with @yelpnova thanks Pinot's Palette for having the #elitesquad come for a fun night! #neattobeelite #yelp #yelpnova (at Pinot's Palette)

[heyaeoh]

My beautiful CM @gretchenfox who is GLOWING before her little baby fox is born! 🦊👶🏼Thanks for putting on an amazing event even though you couldn't partake in the drinking! And thanks @murlarkey for being wonderful hosts! #yelpnova #yelpelite #neattobeelite #yelp #elitesquad (at MurLarkey Distilled Spirits)

[heyaeoh]

Who knew there was so much to learn about making alcohol! @murlarkey @yelpnova @yelp Meet The Maker #yelpnova #yelpelite #meetthemaker #neattobeelite (at MurLarkey Distilled Spirits)

[heyaeoh]

Having an early Father's Day with @misternizz at @yelpnova 's Meet the Maker elite event at @murlarkey #yelpnova #yelpelite #neattobeelite #meetthemaker #murlarkey (at MurLarkey Distilled Spirits)

[heyaeoh]

My Community Manager is better than yours 💜 Love my Pokémon princess @gretchenfox #itsneattobeelite #yelpelite #yelp #yelpnova #yelpumpajamajam @yelpnova (at Urban Mattress Vienna)

[heyaeoh]

Mimosas & a $10,000 dollar bed? Must be a @yelpnova elite event! #yelpumpajamajam #yelpnova #yelp #yelpelite #itsneattobeelite (at Urban Mattress Vienna)

[heyaeoh]

Feeling Unicorny at @yelpnova 'a Unicornicopia Event #itsneattobeelite #yelpnova #yelpelite #elitesquad 🦄🦄🦄🦄 (at Teas'n You)

[heyaeoh]

Thanks @yelpnova and @carrabbas for reminding me how much I love 🍷🍷🍷🍷 #yelpnova #elitesquad #neattobeelite #carrabbas (at Carrabba's Italian Grill- Dale City)

[heyaeoh]

So happy I get to go to Carrabba's to enjoy their new Happy Hour pairings! Thanks @yelpnova !!!! #yelpnova #neattobeelite #elitesquad (at Carrabba's Italian Grill- Dale City)