#what the fuck do you mean you cant afford a custom design after seeing the quote? how dare you act surprised by the design fee

[blob-chan]

Guess who encountered baby's first jackass graphic design client yesterday

[viostormcaller]

Okay so I'm gonna go on a little bit of a rant here. It literally doesnt mean anything, it's not serious by any means and is extremely superficial. It's just a few issues my mom and I have both been having and I just wanna get it off my chest because it's been really nagging at me.

So, about a year ago, mom and I both invested in new laptops from Lenovo. At first, we both really liked them, considering what we paid for them (and considering how long it took to wait for mine, almost forgot about that part). But now... kinda wanting an upgrade even though it's only a year old (not that I can afford one, of course, and I'm not about to ask). Course, it still works (not well, sadly, but it does), and so does my mom's, but I've heard her say on more than one occasion that she absolutely hates her laptop.

I think the main reason I'm so disappointed is because of the battery life. Now, it's a laptop, I shouldn't expect much, but to put it into perspective, a few years back I was using a dinosaur of a Toshiba laptop, which was already years old by the time I got my hands on it. This thing had like no battery life. Lasted 3 hours (if even that, I think after a while it lasted 1 hour) off charger. When I was looking for a new laptop after that one completely broke, I was looking for something with longer battery so I didn't have to wear down the battery life by keeping it on the charger 24/7. So when I got this new laptop (it's the Legion Y520 btw) and saw the battery life was the exact same that I had been dealing with, I was really disheartened. But I wasn't about to complain because, of course, mom was paying monthly for this thing and it was pricey (she just finished back in december), so I was very grateful to have something that runs games well (and actually runs Subnautica without many issues) and I can watch videos in the highest quality settings (which I was super impressed with. Even now I'm still impressed with that fact).

Now, though, mom and I are having deal-breaker issues. One problem on my end that absolutely does not have a fix, is the fact that when I close the lid of the laptop, it acts as if it's still open. So if I minimize chrome, shut the lid, and leave the room (or even, if I go to bed), sometimes I'll hear noise coming from it. When I open it up, it turns out that chrome had re-opened and was playing a video somehow (and you can imagine my absolute fucking confusion when I walk in the room or wake up to hear Jack or Mark screaming). This happens every few days and I don't know if I should blame the cats (who like to run on my computer often), but even so, if the lid is closed that should not happen! It should be in sleep mode. And, I've noticed that the keyboard lights dont always shut off when I shut the lid, so the computer acts as if it's still on even though the screen is black.

Another huge issue: sometimes it won't allow me to start the computer at all. Either it does one or two things. It A) stays on a black screen with the keys all lit (meaning it's on but nothing's happening), or B) it'll stay on the lock screen page frozen so I cant click anything or enter in my pin to get into the computer, meaning I have to manually shut it off and turn it back on using the power button (which scares me because I dont want this computer to blue-screen-of-death on me because I have to do that almost every day). Then, once I do that, the backlight on the keyboard flickers for a few seconds before the computer turns on. Most of the time, though, starting up the computer from sleep mode after I had just been using it takes an unnecessarily long time, and it's super frustrating if there's something immediate I'm trying to do (like catching an upload from Jack). And I'm not gonna get into the issues with the keyboard and touchpad, because almost every review I've seen says the same thing: poorly designed, not very responsive to touch, yadda yadda yadda.

With mom's computer, I've watched it, while she was in the middle of using it, completely shut off on her. The screen went black and she could not turn it back on, even when pressing the power button. It was on the charger, so it didn't die. It just shut off. Also, her computer runs chrome very poorly for whatever reason, almost as if it's incompatible, so she can't even use that browser on her computer because it gives her too many issues. On top of that, she can't watch videos because it buffers and freezes way too much (which sucks because she bought the computer in part to watch videos on), and even when she's just using it normally it glitches out and freezes and she can't do anything on it at all, meaning she has to rely on her phone for a lot of things. She's also in college, like I am, so this isnt ideal if she wants to get things done. Plus, I've noticed her touchpad is way too sensitive, to the point where I can't use it to scroll up or down at all. Idk how to fix that though, didnt see any options for it but maybe I'll take another look and see if I really can't help her.

I can't afford to send mine in; not because of the price (if there even is a fee for sending it in for repairs, idk if mom bought mine with warranty), but because it's my first week in school and I cant take the risk of sending mine in and not having it for about three weeks since I don't have any other way of doing my school work. I dont wanna fail or get dropped from my class. Plus I've read that their customer service is outsourced in India, so I don't know if that's where my computer will get shipped to, but if I have to be without it for too long then it isn't worth trying to get them to fix it. I've also heard bad things about their customer service (and actually recall having a bad experience with them when I was trying to get my computer in the first place. Don't remember them being particularly helpful).

I know I can't afford a new gaming computer right now, so I probably wont be in the market for one for at least a few years (or whenever this thing eventually breaks), but I'm so afraid that my laptop will break before then. I can't afford to lose it but it feels like, with every forced restart, I'm getting closer to having it fall apart. I desperately need a computer on hand for school, now more than ever. It is great for gaming, but right now I'm mostly using it for school, and my computer absolutely needs to be powerful enough to run the Adobe software and other game design programs when I get to those classes in school (this is exactly what my advisor told me, too, so I'm a little bit nervous about this). I'm hoping it holds up until then, but as of right now, I'm extremely worried for it. The fact that my mom is also having issues with her laptop gives me some comfort, at least. I'm not alone, so I feel alright complaining about it (if I was alone in this I wouldnt say anything. Gotta be grateful for what I have, considering I could be much worse off). At least one thing's for sure: neither of us are purchasing anything else from Lenovo when we need to get new computers (and I believe my mom's replacing hers sooner rather than later, considering it barely works properly).

TDLR; both mine and my mom's computers are having major issues, I can't risk sending mine in to get it fixed, there are no fixes for mine that I could try that worked, and I'm extremely worried it'll break sooner rather than later because of constant forced restarting.