#this is in the context of i was at a kosher restaurant and am now experiencing fish allergy symptoms

[janeways-coffees]

Whoever decided fish is parve i would like a word

[krinsbez]

Random Thoughts

I don’t usually talk about my job on this blog, A: because it’s not something I generally feel like talking about, B: I feel bad talking about it when I know many people can’t work, and C: I’m old enough to be somewhat leery of giving away personal information on the internet.

But something happened this morning that I’m STILL pissed off about, and I need to vent.

So, context: I work at a kosher restaurant. Specifically, I man the phones and register. Things have, for obvious reasons and also for other things related specifically to us that I will not specify, been difficult the last couple months, and we’re all pretty stressed out.

This morning, I was a little late. Meanwhile, our manager was a bit overwhelmed with simultaneously prepping for outside dining, preparing a special menu for an upcoming Jewish thing I don’t have the patience to go into RN, and also some personal stuff. Also, one of the kitchen staff just started yesterday, and one of my fellow front-counter workers couldn’t come in until later. So from the everyone is a bit stressed and we’re somewhat understaffed.

By the time I came in, some time before we’re open, we already have several extant orders, some that people placed yesterday, others placed online. Ten minutes before opening, the phone starts ringing. Mostly just questions, but also one or two orders. I tell one guy that under normal circumstances, it’d take about 20 minutes for his order to be ready, and we’ll do our best to have it by then, but given that we just opened for the day and that we’ve already got a bunch of orders for round about that timeframe, it will most likely be a little late.

Seven minutes later, while I am on the phone with another customer and have two more on hold, the abovementioned guy waltzes in and demands his food. Except I don’t initially know this is that guy because, despite my telling it to him three times, once phonetically, he didn’t bother to recall his order number, and also when I asked him what name he wanted on the order he gave me his first name, but now he gives me his surname, so I have to go through every order to figure out which was his, and then, I have to explain to him why his food isn’t ready yet.

With multiple people on hold and more every minute, because the phone keeps ringing. Of course, a bunch of ‘em gave up waiting and hung up, so I have to call them back and apologize and find out what they wanted, except I can’t because I have to take the calls that are coming!

Ten minutes later, almost the exact same scenario plays out again with another customer, although this one admits that he’s aware he’s a little early and is apologetic about it.

GAAAH!