#someone else is charging £5 for an iced caramel latte

[roses-and-elixir]

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[thatmadhatter]

How to Order at Starbucks

This was supposed to be a reply to someone who asked for help ordering at Starbucks. But it’s way too long for a reply, so I’ve done a whole ass post.

I know how overwhelming ordering at Starbucks can be, partially because there are so many menu items. I'm gonna break down the menu a bit and then walk through how to order step by step. Any questions, don't hesitate to ask! I was a barista for over 3 years, as well as a supervisor, and I am a teacher, so I very genuinely don't mind explaining drinks or anything.

Drink Menu Breakdown:

Sizes:

Hot drinks come in 4 sizes.

Short= 8oz, which is teeny tiny.

Tall= 12oz AKA Small.

Grande= 16oz AKA Medium.

Venti= 20 oz AKA Large.

Cold drinks come in

Tall= 12oz aka Small.

Grande=16oz AKA Medium.

Venti=24oz AKA Large.

And *SOME* cold drinks can also be a Trenta=30oz AKA Extra Large. The drinks that can come in Trenta are refreshers, cold brew, iced coffee, and iced teas. Frappuchinos and espresso drinks (think an iced latte or iced americano) cannot come in a trenta.

Core Drinks (these should be carried year round at all locations.)

Latte - Espresso and milk. This can be made hot or iced and with or without flavor.  This can also be made decaf. A very common drink is a vanilla latte. I love a good caramel latte myself

Americano - Espresso and water. This can also be made hot or iced. You can add milk or flavor to your hearts content to jazz it up if you want. This can also be made decaf. I love an iced blonde americano on a day where I need an extra kick.

Cappuccino - Espresso, milk, and milk foam. Typically this is a hot only drink, however last year Starbucks started doing iced cappuccino’s. Personally I never liked them. A cappuccino can be made ‘wet’ which means with less foam, or ‘dry’ which means made with more foam. There is no such thing as a cappuccino with no foam, that is a latte. This can be made decaf.

Caramel Macchiato - Classic Starbucks drink, can be made hot or iced. This can also be made decaf. Vanilla syrup, milk, espresso, and caramel drizzle.

Iced Coffee - Only comes iced. The barista should ask if you want this sweetened. It automatically comes with sweetener, which is called classic syrup. You can substitute any flavor you want in this though. This is made using a special blend of coffee that is brewed and then poured over ice. This cannot be made decaf.

Cold Brew - Only comes iced. This is made using a 20 hour steeping process, which is why it has a smoother, stronger flavor. That’s also why it’s a little more expensive and why when a store runs out, they’re often out for the rest of the day. This cannot be made decaf.

Frappuccino - Only comes blended/iced. These come in all sorts of flavors and colors. They can also be made with or without caffeine. If you ever want a caffeine free Frappuccino, just ask for a *flavor* Creme Frappuccino.

Refreshers - Only comes iced. They’re basically caffeinated fruity drinks, similar to an energy drink. You may have heard of the “Pink Drink” which is a strawberry refresher made with coconut milk. I’m allergic to coconut milk, so I can’t speak as to if it’s good or not, but I know it’s very popular. This cannot be made decaf.

Hot chocolate: Mocha, Vanilla, and Milk! Can only be made hot. You can also order a white hot chocolate, which is made with white mocha instead of the regular mocha. This is caffeine free.

Hot Coffee- If you come in the early to mid morning, a barista may ask you what roast of coffee you want. There are three options, blonde, Pike (aka Medium) or dark. Blonde is the most caffeinated, and will have a very mild flavor. Pike is the standard coffee every Starbucks carries at all times. Dark will be an intense coffee flavor, usually leaning more towards the bitter and very full bodied taste.

Cafe Misto: Also called a cafe au lait. Typically this is only made hot, it’s half coffee and half steamed milk.

Chai Latte: Chai concentrate and milk. Can be made hot or iced. Cannot be made decaf. 

Green Tea Latte: Matcha and Milk. Can be made hot or iced. Cannot be made decaf. I personally don’t care for the iced version as the matcha doesn’t mix super well with cold liquid, but a lot of people do like it.

Iced Teas: There are 4 core iced teas, Black, Green, White, and Passion. The Passion tea is the only one without caffeine, but there isn’t much in the white tea. They can all be made with or without lemonade. The barista should ask if you want this sweetened. It automatically comes with sweetener, which is called liquid cane sugar.

Modifications:

One overwhelming part of Starbucks is the sheer number of ways a drink can be modified. You’ve seen that already with just the drink breakdown. This further breaks down some ways drinks can be modified.

Hot or Iced

Espresso Modification: Drinks that are made with espresso can be made 1 of 3 ways. With the signature espresso, which is the default of most espresso drinks. You don’t need to specify this. Blonde espresso, which has a little more caffeine but a milder flavor. Or Decaf espresso, which contains no caffeine. You can also vary the number of shots in a drink. If you ask for more shots, the drink will be more expensive.

Flavor: There are many many flavor options. The core flavors are - Vanilla, Caramel, Mocha, White Mocha, Hazelnut, Toffee Nut, Peppermint, Raspberry, Sugar Free Vanilla, and Sugar Free Mocha. Then there are whatever seasonal syrups are available, which can vary depending on stocks and the time of year. You can also vary the number of pumps in a drink if you want. There is no charge for extra pumps of syrup if the syrup is already in the drink. Most drinks will have a surcharge for additional syrups though.

Milk: The milk options are skim, 2%, whole, half and half (aka cream), whipping cream, soy, coconut, almond, and Starbucks is in the process of doing oat milk as well. In a drink where milk is the main ingredient, such as a latte, there will be a charge for an alternative milk such as soy. However there isn’t a charge for skim, 2%, or whole. When a drink comes with milk, unless otherwise specified, it will automatically be made with 2%.

How to Order at Starbucks

There are three different methods to ordering at Starbucks. I’ll break each of them down.

Drive Through: There’s often a line. You’ll get in line and pull up to a speaker box. Typically the barista will greet you with something like B: ���Thank you for choosing Starbucks. What can I get started for you?” Y: “Hi, can I get a *hot or iced* *size* *name of drink* with *any modifications* The barista will either repeat your drink back to you, or ask if you want anything else. You can add more drinks or food, or let them know that is all. The barista will usually give you a total and have you proceed forward. At the window, you’ll pay for your items. You can pay with cash, card, or the mobile app (which we’ll get to). The barista in the window will sometimes still be waiting for your drinks/good to be made. Try to be friendly and patient, odds are they’ve been yelled at several times already. They’ll hand you your items and away you’ll go!

Cafe Store: This is where you walk into a Starbucks. You’ll get in line at the register, try to figure out what you want before you get to the register, or at least have it down to between two or three things. If you’re ever stuck between two things, ask your barista which one they would order. This is a much better question than asking them what their favorite drink is or what they think you should get. Once you get to the register… B: “Thank you for choosing Starbucks. What can I get started for you?” Y: “Hi, can I get a *hot or iced* *size* *name of drink* with *any modifications* B: That’s a *repeats drink back to you* Anything else? Y: No thank you. B: Great. Can I get a name for your order? Y: Yes, *name* You can give your name, or you can give a fun name. I like saying Iron Man or something silly on occasion. Most of the time baristas will be amused by this, we see a million Jessicas everyday. But usually only 1 Spiderman. B: Okay, *name* your total is  *total* You can then pay with your card, cash, or mobile app. It’s usually pretty clear where the handoff plane is, but sometimes a barista will direct you towards it. You can go hangout near the handoff plane, but please don’t stand directly in front of it or sit on it. If the store is busy, odds are there are drinks in front of you, and standing directly in front of the counter will make it hard for others to get their drinks. After a few minutes, a different barista will call out *drink* for *name*, which you can go pick-up. I recommend checking the sticker on the side of the cup to check that it is your drink. Then you get to be on your way!

Finally we have “the app” or mobile ordering. If you have social anxiety, this is a great way to avoid having to talk to someone while you order. You can download the Starbucks app and do it all from your phone. After downloading the app, just tap ‘order’ which is the middle button in the center of the screen. At the bottom of the screen there will be a line that says “pick up at *insert store name here*” double check that you’re ordering to the correct store. Then you can browse the menu to your hearts content and add items to your order. Just make sure you press “checkout” when you’re ready, and that you get the little screen that says “your order will be ready in X-X minutes” Then you can either go through the drive through, and when you get to the speaker say “Mobile order for *name*” or you can walk into the store and go straight to the handoff plane where there will be a little area that says “mobile orders”. Just look for your order, check the name and drink on the sticker on the side, and hooray! Please keep in mind when mobile ordering to do so at least 5 minutes before you actually get to the store. Or be willing to hangout for a few minutes in the store before it is ready. I have a store that’s 7 minutes away on my morning commute, so I’ll usually submit my order right before I leave the house so it’s ready for me when I get there.

I hope this is helpful! If you have any questions, don’t hesitate to ask. I promise, I have heard them all. Also, everything here may not apply in full to ‘we proudly serve’ locations, such as a Barnes and Noble Cafe or to Target Starbucks (also called Tarbucks)

Also I did not touch on the seasonal drinks at all here because they literally change every 2-3 months. The seasonal drinks will be things like the Pumpkin Spice, Butterscotch, Smores, etc... If you want to know what’s in season when you order, just look for a sign. Starbucks releases new signs often which will advertise whatever is in season at the time. You can also ask your barista!