#some lady acted a little entitled demanding i change a price and like. i was gonna do it anyway.
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muffinrag · 1 year ago
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body failed to physically calibrate this morning so instead of being normal I keep being unspeakably bitchy with customers
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petty-revenge-stories · 6 years ago
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Our sandwich making skills aren't fresh enough? Well we won't be serving baloney at this location anymore, ma'am.
This is a story about the little things in life, pettiness, sandwiches, and the price of being a shit person. TL;DR at the end.
I worked at a big (at the time) chain sandwich shop about a decade ago. I was a young fresh faced teen about as intimidating as a free pamphlet getting knocked around an empty parking lot by the wind. That would soon change.
There is me (Thatsanicedoor) 17yo, cool guy Manager (M) 29yo, lazy Owners Wife (OW) 40's, and shitty customer, let's call her Thin Lipped (TL) mid 30's because she always made that pursed lip face.
I had just started working at the store, getting used to the job and regulars. About the same time TL started to make herself known. She starts off being huffy and rude but we just laugh it off as her being a mid thirties, upper middle class entitled white lady. This is fine, we get them all the time and M plays Dawn of Ashes over the speakers sometimes so it is going to happen. She told us one day she came to our store because it was close and her young twins and husband loved it, but continued to be rude. Still, totally whatever. Then she starts to get mad and become a nuisance, her twins need the "Exact same thing! What do you mean you only have one small cookie left! I said I needed two", or we had to remake food because she didn't like the way it looked or she decided she did want lettuce after all. We keep her happy because OW doesn't tolerate unhappy customers and will drive her Mercedes SUV to the store and chew us out.
After a few months TL thinks she deserves extra special treatment because she is there 3 times a week, and now we can not do anything right in her eyes. She even refuses to let M make her food because she doesn't like him and wants it done by "someone else". Finally one shift she comes in when I am acting manager. All that means is I turned down Asst Manager because of twice the responsibility and a $0.15 cent raise, but they still gave me most of the management power. And after TL demanding we pull "fresh" food from the back and telling other people in line "how awful the service always is here", she gives me a hard time on the price (I had to substitute things on her order to keep her happy and it came out to be LESS than her normal charge which she didn't realize till 5 min of me trying to show her) then asks to see the manager.
It's my time to shine! Keeping myself from grinning, hunching over, and villian-style cackling I tell her that I am the manager on duty, and if she has any issues she can take it up with me. She argues! I confirm I am the acting manager, she glares and leaves. M thinks it is hilarious and OW is just glad she didn't have to come in and do anything. I feel smug because I pissed her off without breaking any rules.
We aren't even close to being done.
For (some) brevity here are the bullet points of what she does over the next few weeks.
Makes female coworker cry because TL berates her
Complains even MORE e.g. "This can of soda doesn't taste the same as from store X"
Talks down to M on her order total because he "isn't quick at math" and says she wants Thatsanicedoor to come do it. (btw she was wrong)
Brings her kids in, yells what she wants while chasing them around and holding up the line
Tells us how hard she has it with twins, a wealthy husband, and having to come pick up food for dinner
Often will not respond to questions and just stare at you, wide-eyed, tight lipped, and furious. Sorry I asked if you wanted a drink.
Threatens to call the health department
Calls the health department which gets us in trouble with OW. NOT because we were being unsanitary, M was strict about cleanliness. But because OW had to buy more cleaning products and replace old sinks.
And she still came to our store! I was on my last legs with this job. We had to do something. OW would just comp TL's meal instead of ever disrespect a customer! This was even worse because OW was rarely there and TL liked getting free food, but only OW was allowed to comp meals.
The perfect opportunity came after a few more visits from TL. OW and her husband are Indian, which only matters to contextualize the contempt they showed for people below them, and because, oddly enough, they seemed to hate other brown skinned people. I don't understand it but it has been explained to me by Indian friends as a thing. So one day we decide M will report to OW every time TL came in to build a "case" against her. OW doesn't trust M (Mexican) so she asks me (White) to confirm his story. And while most of stories are true, we stretch it a bit. Instead of "This store is run so poorly!" It became "Whoever owns this place does a terrible job and should be ashamed!"
It worked like a charm, OW was extremely offended and started to come in around TL's normal time to see for herself. OW stepped in one day as she heard TL going off and to help defuse the situation. But OW didn't know what she was doing and did an awful job making TL's (at this point) very complicated order. By the time they made it to the register they were in a shouting match. All the anger of being, uh, "insulted" by TL seemed to fuel OW's rage and finally told her to never come back to the store again. TL said she would take her business to the further store and that we were awful. But of course TL called and demanded to talk to the owner, and they met at the store and she complained about his wife (OW), the store, how her family loved the food and now she had to drive an extra 7 minutes to the next store. She let it slip that she had been demanding, and getting discounts on her meals because of our "poor service" which pissed him off and they had another shouting match in which she got banned from 3 more stores he owned!
The real petty part was how much we had to do to make her suffer just a little bit.
All in all she had to drive an extra 14 minutes, 3 times a week, and pay full price at a store that was warned to give her no special treatment.
Thanks for reading the whole damn thing!
TL;DR Customer is verbally abusive to employees. Fake Store Manager doesn't care. We say insults are directed at her. She cares. Customer banned. Then extra banned. Always toast your sandwich twice.
(source) (story by Thatsanicedoor)
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pettyrevenge-base · 6 years ago
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Our sandwich making skills aren't fresh enough? Well we won't be serving baloney at this location anymore, ma'am.
This is a story about the little things in life, pettiness, sandwiches, and the price of being a shit person.
I worked at a big (at the time) chain sandwich shop about a decade ago. I was a young fresh faced teen about as intimidating as a free pamphlet getting knocked around an empty parking lot by the wind. That would soon change.
There is me (Thatsanicedoor) 17yo, cool guy Manager (M) 29yo, lazy Owners Wife (OW) 40's, and shitty customer, let's call her Thin Lipped (TL) mid 30's because she always made that pursed lip face.
I had just started working at the store, getting used to the job and regulars. About the same time TL started to make herself known. She starts off being huffy and rude but we just laugh it off as her being a mid thirties, upper middle class entitled white lady. This is fine, we get them all the time and M plays Dawn of Ashes over the speakers sometimes so it is going to happen. She told us one day she came to our store because it was close and her young twins and husband loved it, but continued to be rude. Still, totally whatever. Then she starts to get mad and become a nuisance, her twins need the "Exact same thing! What do you mean you only have one small cookie left! I said I needed two", or we had to remake food because she didn't like the way it looked or she decided she did want lettuce after all. We keep her happy because OW doesn't tolerate unhappy customers and will drive her Mercedes SUV to the store and chew us out.
After a few months TL thinks she deserves extra special treatment because she is there 3 times a week, and now we can not do anything right in her eyes. She even refuses to let M make her food because she doesn't like him and wants it done by "someone else". Finally one shift she comes in when I am acting manager. All that means is I turned down Asst Manager because of twice the responsibility and a $0.15 cent raise, but they still gave me most of the management power. And after TL demanding we pull "fresh" food from the back and telling other people in line "how awful the service always is here", she gives me a hard time on the price (I had to substitute things on her order to keep her happy and it came out to be LESS than her normal charge which she didn't realize till 5 min of me trying to show her) then asks to see the manager.
It's my time to shine! Keeping myself from grinning, hunching over, and villian-style cackling I tell her that I am the manager on duty, and if she has any issues she can take it up with me. She argues! I confirm I am the acting manager, she glares and leaves. M thinks it is hilarious and OW is just glad she didn't have to come in and do anything. I feel smug because I pissed her off without breaking any rules.
We aren't even close to being done.
For (some) brevity here are the bullet points of what she does over the next few weeks.
Makes female coworker cry because TL berates her
Complains even MORE e.g. "This can of soda doesn't taste the same as from store X"
Talks down to M on her order total because he "isn't quick at math" and says she wants Thatsanicedoor to come do it. (btw she was wrong)
Brings her kids in, yells what she wants while chasing them around and holding up the line
Tells us how hard she has it with twins, a wealthy husband, and having to come pick up food for dinner
Often will not respond to questions and just stare at you, wide-eyed, tight lipped, and furious. Sorry I asked if you wanted a drink.
Threatens to call the health department
Calls the health department which gets us in trouble with OW. NOT because we were being unsanitary, M was strict about cleanliness. But because OW had to buy more cleaning products and replace old sinks.
And she still came to our store! I was on my last legs with this job. We had to do something. OW would just comp TL's meal instead of ever disrespect a customer! This was even worse because OW was rarely there and TL liked getting free food, but only OW was allowed to comp meals.
The perfect opportunity came after a few more visits from TL. OW and her husband are Indian, which only matters to contextualize the contempt they showed for people below them, and because, oddly enough, they seemed to hate other brown skinned people. I don't understand it but it has been explained to me by Indian friends as a thing. So one day we decide M will report to OW every time TL came in to build a "case" against her. OW doesn't trust M (Mexican) so she asks me (White) to confirm his story. And while most of stories are true, we stretch it a bit. Instead of "This store is run so poorly!" It became "Whoever owns this place does a terrible job and should be ashamed!"
It worked like a charm, OW was extremely offended and started to come in around TL's normal time to see for herself. OW stepped in one day as she heard TL going off and to help defuse the situation. But OW didn't know what she was doing and did an awful job making TL's (at this point) very complicated order. By the time they made it to the register they were in a shouting match. All the anger of being, uh, "insulted" by TL seemed to fuel OW's rage and finally told her to never come back to the store again. TL said she would take her business to the further store and that we were awful. But of course TL called and demanded to talk to the owner, and they met at the store and she complained about his wife (OW), the store, how her family loved the food and now she had to drive an extra 7 minutes to the next store. She let it slip that she had been demanding, and getting discounts on her meals because of our "poor service" which pissed him off and they had another shouting match in which she got banned from 3 more stores he owned!
The real petty part was how much we had to do to make her suffer just a little bit.
All in all she had to drive an extra 14 minutes, 3 times a week, and pay full price at a store that was warned to give her no special treatment.
Thanks for reading the whole damn thing!
TL;DR Customer is verbally abusive to employees. Fake Store Manager doesn't care. We say insults are directed at her. She cares. Customer banned. Then extra banned. Always toast your sandwich twice.
Source: reddit.com/r/pettyrevenge
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pinkiepieaddict · 5 years ago
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Entitlement Vs Economics
Over the last couple of years I’ve noticed quite a few oddities regarding not only my local townie population, but liberals in general, and one of the starkest and most telling things that I’ve seen is that many of them have a poor grasp of economics. Moreover, the worse their grasp of economics the more likely they are to be entitled.
Or, to put it succinctly: the worse their understanding of the value of something, the more likely they are to believe that they have a right to everything. This isn’t to say that these people are “unintelligent”. At least in the traditional sense of the word. They may be perfectly able to solve complex math problems, or to compose beautiful pieces of music. It’s just that they have this blind-spot. Possibly a cultural one. That affects their perception of the value of objects or services. Particularly when said value is liable to change in relation to certain factors that townie\liberal have been known to virtue signal in the past. I also noticed something else in connection to this, which I will come to a little later on. Anywho. To put all of this into context, a while back I was at a convention back east and I was dealing with several customers looking for costumes from a certain movie that had just been released. I didn’t have the exact costumes, but I did have the ones from the comics on which they were based, and I was showing them my catalog and taking some basic measurements (I have quite a large library, so I tend to take a small range of outfits to sell, plus a range of samples to demonstrate what I can do to conventions, and to take orders which I then ship out to customers), and I was confronted by one lady who demanded to know why I wanted to charge her $150 more than the catalog price. I started to explain that the catalog price was “From ...”, and that the price shown represented an off the shelf costume in either small, medium or large. Whereas what she wanted was a custom-made 6XL costume (I did say it was back east). I also tried to explain that a costume in her size needed to be custom-made. It required a lot more material and careful measurements, and that the price included both under-wiring and a corset. Which added considerably to the complexity of the outfit. Pretty much as soon as I started talking a certain expression appeared on her face. I’m not really certain how to describe it, but it’s one that I’ve seen on both townies and liberals before. It falls somewhere between “I’m just trying to order a dress, so why are you trying to explain quantum propensity to me?”, and “I’m pretty sure that’s not a valid reason to commit genocide”. There was also a little bit of “Does this mean that you’re not just going to give me …?” thrown in for good measures. Essentially, they just didn’t get why a custom-made costume was more expensive than a regular one, or why making something larger made it more complicated to make, and thus also more expensive. Not understanding the economics of the cosplay industry, particularly the relationship between the difficulty in manufacturing a product and the end price of a product isn’t something that’s unique to liberals. Conservatives are just as capable of being idiots as liberals. But most conservatives don’t do what this lady did next. Which is what marked her out as a liberal: She raised her finger, jabbed me in the chest, and declared “You can’t charge me more, that’s racist”. She then proceeded to have a rather public meltdown. Which largely consisted of her jumping up and down on the spot, waiving her arms around and screaming words to the effect of it being “unconstitutional to charge her extra”, and that “the customer is always right”. And how she was going to call the FBI and tell them how racist I was being. I should mention that we’re both white. But for some liberals calling people racist is almost a reflex action. She could just as easily have called me sexist. Which would have been equally inaccurate. By this time a crowd had started to gather, and mall security was hovering around the peripheral waiting for a good moment to intervene. Which makes what she did next all the more stupid. Now, if you remember my introduction, you will remember that I mentioned a second observation regarding entitled liberals. That observation now comes into play, and is that the more entitled a person is the more likely they are to react aggressively when confronted with the realities of economics. I should also mention that I wasn’t alone on my stand. The vendors group that I’m with has a “youth initiative”, which is supposed to help younger people get a start in selling their wares. It’s how I started out, and essentially consists of a more experienced vendor (AKA, Me) sharing their stand with somebody who would otherwise be too young to have their own table, and who needs adult supervision (I’m technically an adult, at least In the eyes of the law. So long as the law doesn’t look at my juvenile record). Anyway. I was sharing my stand with a girl who was about 13 or 14 years old. She was a talented painter who had come along with some excellent watercolor of various comic book characters that she was hoping to sell. For reasons that I cannot fathom the lady decided to assault the girl. She stepped forwards and shoved her in the chest with both hands for absolutely no reason. Sending her flying backwards. The girl landed on her backside, whimpered for a moment, then started crying loudly. Which was when mall security decided to act (Mall security act much faster when there is the risk of them being sued than they do when there is a risk of them getting punched). The girl was OK. Or at least as OK as you can be after landing on your rear end and crying in a public place. The Mall offered her free ice cream and about $200 in gift certificates. Which didn’t really make up Mall security being so slow to react. Her dad did press against the lady, and he did extract some money out of the Mall, which I guess kinda did make up for Mall security being so slow to react in a roundabout way. On the other hand, I had to deal with a crying child. As you’ve probably guessed I’m not the nurturing type. I’m much better at making children cry (usually on purpose, occasionally by accident) than I am at stopping them crying. My reaction when anybody on the farm starts to cry like that is to tell them that if they don’t stop sniveling I will really give them something to cry about. Which is usually pretty effective. I’d have offered her a plushie to hug, but … they’re technically merchandise, and I’m cruel and heartless (Technically, I have a heart. But it’s widely reputed to be made of ice). I also had to deal with some of the other vendors, and to pose the question “why didn’t you (who are mostly men over the height of 6’) step in to help me (A girl just over 5’), when that landslide of a lady started kicking off?” The answer that I got back was universally “Because we wanted to see you smack her one”. Which I guess is mostly my own fault, on account of me having a habit of not being a helpless little girl (It’s very hard to leverage sympathy from an audience that’s seen you kick a shoplifter in the loot box on more than one occasion). While this is somewhat of an extreme example, and while physical violence is quite rare (either giving or receiving), I have seen this type of situation over and over again. Liberals not understanding that extra effort means extra cost, or that premium products come with premium price tags for a reason, and becoming angry when this is explained to them. I have been to literally hundreds of gun shows where my uncle had a stand, and have seen all manner of conservatives - from regular folk to white supremacists that make me want to shower with bleach just from spending 30 seconds in their presence – and I’ve never seen this kind of thing from them.
You know that society is messed up when Neo-Nazis are the adults in the room, and white supremacists behave better at gun shows than liberals in a mall comic book convention. They might have insane social views, and a take on history that is wrong on more levels than I care to think of, but at least they understand economics.
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linettepritchard-blog · 7 years ago
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