#self service kiosk Brisbane

[yqueue-australia]

Why Self-Service Kiosks are a Must-Have for Quick-Service Restaurants

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[sowecanrememberourtrips]

Tasmania 2019

One Week in Tasmania. March 17-24.

Tasmania is 100x the area size of Singapore, yet its population is only 500,000. If you want nature, National Parks, lakes and farms, coastal drives and forest walks, this is the place.

It is also home to animals such as Tasmania devils, quolls, wallabies, pademelons and kangaroos.

We squeezed a 7-day itinerary into 6 days. Kinda round the island in 2,000km. Do-able but a little tight on Day 1.

Took the red-eyed flight, and arrived in Melbourne to transit to Hobart. Our Quantas arrived in Hobart at 2pm. Jetstar may get you 4 more hours - precious as most shops and eateries in the woods close at 5pm!

Either flight, I would recommend staying one afternoon and night at Hobart, to rest up before driving west.

We rented a car from Apex car rental. Small local Aussie company, friendly and flexible service which allowed us to return the GPS when we learned that iPhone Google Maps can be plugged into the car system. Their office and carpark is 1 min away from airport departure hall. We called for their van transport upon collecting bags, and by the time we reached pick up point, the van arrived. We picked a Hyundai sedan, $41 a day. Functional, but if you have budget, go for a heavier car as traveling speed can go up to 120km/h.

Download map.me app. And then download map of Tasmania. This wonder offline map will save you when data GPS fails you in the forest.

Day 1 (Hobart to Strahan, total 5 hrs drive)

Upon collecting car at 2pm, we made our way from East to West. No time for proper lunch!

Buy the Multi-Parks Pass for $60. Useful and good as it covers two adults, one car, and all National Parks! We bought ours from ticketing counter at Russel Falls.

1 hr 15 min to reach Russel Falls, within Mt Field National Park. Do the walk up to Russel Falls, Horseshoe Falls and Tall Trees (Eucalyptus) trek. Takes about 3 hours return.

(If you start off in the morning, you may want to drive on 1.5 hours more to a recommended next stop for lunch. The Wall in the Wilderness Cafe)

From Mt Field National Park, it’s 3hr 45 min to Strahan. Tiring drive as night was falling. Wild animals come out more at night, and there are no street lamps, so drive with extra care.

Make stops for coffee or dinner - which we did not! Or rather, we tried to. We stopped at Queenstown, a supposed big town an hour before Strahan, but all shops were closed by 6. We met a nice lady named Joy at the Paragon Theatre who cooked up some carbonara for us and allowed us to dine in this old-school theatre screening hall - deeply appreciated at 10pm!

Salt Box Hideaways is more Airbnb than hotel. Self-picked the keys from a locked box. Apartment was hipster lovely! Morning surprise view of a lake as we raised the curtains!

Day 2 (Strahan to Cradle Mt, total 2.5 hrs drive)

Strahan is a sleepy, scenic town by Gordon River. A great place for breakfast is The Coffee Shack & Morsels, opposite Gordon River Cruise. Great avocado toast. Cruise is damn expensive, don’t bother. 42 Degrees is a restaurant on a higher ground - but not opened for lunch. Check online.

A 20 min drive brings us to Henry Dunes. A peculiar area of fine white sand on top of a hill - gentle climb up sandy slopes.

1 hour more brought us to Montezuma Falls’ start-off point. To see the Falls - highest in Tasmania - is a 3 hours return trek thru rainforest. We just trekked a bit in and out of the rainforest. Looking back, this is not a recommended spot.

Another 1 hr 30 min to Discovery Parks Cabin and Camping site. Buy food (raw or cooked) along the way and top up petrol. Discovery Parks is an accommodation facility WITHIN Cradle Mountain, which is important and cool. We got the Family Cabin (good for 4 pax) as the hip cabins were sold out. Camp site has no food. Bring your own to cook in communal kitchen. Toilets are communal too but they provide towels. But super near Cradle Mt National Park Visitor Centre, which is useful for the next day.

5 min drive away is Devils@Cradle. They organize Tasmanian Devils feeding at 5:30pm and /or 8:30pm. Check online.

Day 3 (Cradle Mt - Launceston, total 2.5 hrs drive)

One of the highlights is the World Heritage listed Cradle Mountain National Park. Very organized shuttle buses that bring you in, very Jurassic Park feels. Park your car at Visitor Centre for free, grab a coffee (opens 8:30am) and then take the shuttle (every 20 min from 8am). Remember the Multi-Parks Pass? Gets you free shuttle bus tickets. Show at counter to redeem. Bus service is a loop service with 5 stops.

We took the 9:30am bus to Dove Lake. A lake formed by glaciation some 10,000 years ago. Absolutely stunning scenery and tranquillity. Walk around the lake takes about 3 hours, many photo points. Including a boat shed.

We then took the shuttle bus back to our car and drove to Peppers Lodge/ Cradle Mountain Lodge Tavern for lunch. Good portions!

To come back for:

Some other 20 min to 1 hour walks, there is one apparently beautiful walk just next to Peppers Lodge. Or, the famous Overland Walk, that takes 6 days. Can fly into Launceston and drive 2.5 hrs here.

We went to Devils@Cradle, a sanctuary for breeding the endangered Devils, in time for a 1pm Keepers Tour. Very informative and you get to see Devils and Quolls.

From here, it’s a 2.5 hours drive to Launceston. Can stop by Sheffield (town of murals) or Christmas Hills Raspberry Farms for tea break.

Launceston is the second largest city of Tasmania. We stayed at Mercure, which is along Brisbane Street, their city centre where you could walk to cafes, eateries and shops. Ate at Pachinko, an Asian fusion place.

Day 4 (Launceston to the East, total 4 hrs drive)

A very short drive (5 min) from city centre of Launceston will bring you to Cataract Gorge. A pretty and easy park to walk around after breakfast (pancakes and French toast!) at Basin Cafe located right at the park. Spend about 2 hours here, including breakfast.

On the way to the East (2.5 hours to Bay of Fires), we stopped by Ledgerwood. To see the 9 unique war memorial carvings on cedar trees.

We also stopped here for lunch and ice cream at a simple Ledgerwood Kitchen.

If you like cheese, the next pee or coffee stop could be Pyengana Dairy Company. We stopped instead at a roadside kiosk for coffee with a mountain view, and a little stretch-leg shopping at The Shop in The Bush.

Bay of Fires is a secluded pristine white beach with rocks with orange marks, formed by lichens. After some photos, we drove down and visited a few other fine beaches, towards St Helens. Took us 1.5 hours to arrive at Bicheno. Bicheno town centre has a few eateries, we had fish and chips dinner at Beachfront Bistro.

We stayed in Diamond Island Resort and Penguin Parade in Bicheno. Owned by Koreans, the resort is on a good piece of property. It is linked to an island via a thin stretch of sandy beach, fairly unique as you can see waves crashing in from both sides. When tide is low, you can walk to the island. And on summer nights, you get to see peri-penguins coming onto resort property. We were lucky to spot one as soon as we stepped onto the viewing deck! Room is villa style with two floors - kitchen and sofa on the ground floor, and beds for 4 on the second floor. Maintenance could be better lah.

Day 5 (Great Eastern Drive, total 4 hrs drive)

East Coast Natureworld at Bicheno, a wildlife sanctuary 5 min from our resort is a must! Greatest animal experience feeding kangeroos, and meeting wombats, white peacocks, black swans and more Devils. There is a cafe that opens at 9am with waffles and coffee.

1 hour drive brings us to Freycinet National Park (Multi-Park Pass, again), and we had lunch at Robertson’s at Freycinet Lodge. High-end accommodation for my 70th birthday? Haha.

5 min drive upwards from Freycinet Lodge is the car park to start walking trek up Wineglass Bay Lookout. 1.5 hours return hike. Moderate to tough. Read and heard many said lookout point is enough. Don’t need to go to the beach, which is another 1.5 hours return. Super popular attraction, ie crowded with tourists wanting that postcard shot.

Freycinet to Hobart is a 3 hours drive. You may break it up with coffee breaks at Swansea (1 hour), Orford (45 min) and Hobart (1+ hour). We stopped by Kate’s Berry Farm for good pancakes, and awesome boysenberry (cross between rasp and black) ice cream!

Arrive at Hobart before 6pm to see the HarbourFront. We ate an assortment of seafood at Fish Frenzy, right by the water.

Day 6 (Hobart)

Our Airbnb was on the right street - Elizabeth St - that brings you down to the HarbourFront. But it was a 30 min walk one day!

We went to Battery Point to have breakfast at Jackman and McRoss, many friends recommended. And then a short walk to Salamanca Weekend Market (ONLY on Saturdays 8am to 3pm, so plan your itinerary well). Hop on the hippest ferry MR1 or MR2, the Mona Roma, to MONA - Museum of Old and New Art. $22 for two ways ferry, each ride 20’min. Book your return timing as soon as you reach museum. We took the 1:15pm ferry to, and 5pm ferry back.

Museum entry was $28. Worth it as it’s one of a kind. Eccentric!

We skipped Port Arthur, Richmond Village and Mt Wellington cos not very interested. If you have one more day in Hobart, you could try those. Or Huon Valley for a walk above treetops on the Tahune Airwalk.

Accounts:

Air Tickets - about $900 during March holidays.

Car - about $250

Accommodation

Salt Box Hideaway S$210

Discovery parks S$120

Mercure S$144

Beach Villa S$210

Hobart AirBnb S$156 x 2 = S$312

Daily expenses - about $800 for a week.

[theprocloudgroup-blog]

A Quick Guide to Digital Signage Installation

Marketing tools evolve over time. For instance, advances in technology has made digital signage installation more affordable in recent years. Many businesses are using digital signs to provide a unique user experience to their target market. When it comes to digital signage Brisbane installation, there are several key factors you need to consider.

3 Things to Consider with Digital Signage Installation

Before you forge ahead with the installation of your signage, it helps to understand the process. That way you can optimise the effectiveness of your marketing tool. Below are some of the things to consider when installing digital signage. 1. Content It might sound clichéd, but content is king in marketing, whether it is a physical or digital medium. The best thing about digital signage is that it is a combination of both. You have a physical sign that can also display dynamic content. Creating content for digital signage is not an easy task. Before the installation, you should prepare content that would appeal to the target market. You should consider what type of content you are going to display, and the purpose of the content. Knowing the purpose of the signage will also allow you to find the right location for it. Digital signage is more than just advertising. You can use it as a self-serving kiosk, an information hub, and a lot more. It can help to hire a professional writer to help you come up with the right content. 2. Location of the Digital Signage Installation You should consider the location of the installation. The physical space where you are going to put the signage could determine the type of applications you would need. For instance, does it need to be able to withstand the elements. Below are some of the factors that can determine the location of your digital signage: Content – You should consider what you want to show and who you want to reach to determine the perfect location of the installation. Foot traffic – It can be important to look for areas with high foot traffic. Find a place where people spend the most time. Viewing height – The height of the signage is important to make sure people see and interact with it. The ideal position is usually at eye level. Think out of the box – Look for creative ways to incorporate the digital signage into the location. 3. Hardware Knowing the content and location of the signage will help you determine the type of screen required for the installation. You can choose LCD or LED screens, as well as interactive touchscreens for the signage. You can choose between static, mobile, interactive, or a combination of all three when choosing applications for the digital signage. You should also consider whether it is an indoor or outdoor installation. Professional Digital Signage Installation For quality signage Brisbane installation, choose Procloud Signage. We can help you with the design and installation of commercial display signs in the city and the surrounding area. Contact us today to learn more about our digital signage installation services. Read the full article

[marketrf39-blr-blog]

Automated Border Control Market SWOT Analysis & Key Business Strategies by Leading Industry Players

Market Highlights:

Automated Border gates are computerized self-service barriers operated by border force located at immigration check points, at arrival halls, which proves its worth in the sector through smoother and faster passenger flow, reduced frustrations and provides more operational efficiency. For operation, the passports are required to possess a biometric logo on the front cover which can be readable by automated border control gates. After recognizing the ID, the person at control tower confirmed the person’s identification with the support of facial recognition technology and provides immigration. These gates can be adapted at all major arriving halls of the airport, seaport which reduces the time taken by the conventional ones. With the increase in automation and IoT, it is necessary to adapt such technologies in order to be prepared for future challenges. Gunnebo Group (Sweden) mentioned in its recent study that in 2015, 700 million people travel yearly and is expected to grow by 75% in 2023. Incorporating automated border control, provides facilitates faster immigration to passengers within shorter time duration.

Due to rise in security concern against terrorism and illegal works, many of the airports, seaports and borders are implementing automated border control gates and other technologies. This are controlled by a centrally located computer and is mainly operated at the time of immigration check in airports. The automated system may mostly include an automated passport scanner, a biometric facial recognition, and other technology that helps in automatic reading at control gates. The market is largely fuelled by rise in automation and IoT applications. Europe is one of the first regions to adopt automated border control to provide an efficient security check system at its airports.

Request a Sample Report @ https://www.marketresearchfuture.com/sample_request/4662

Major Key Players

HID Global (U.S.),

Atos Corporation (France),

Cognitec Systems (Germany),

Cominfosec (Czech Republic),

Cross Match Technologies Inc. (U.S.),

Gemalto (the Netherlands),

Gunnebo Group Corporation (Sweden),

Accenture PLC (Ireland),

Magnetic Autocontrol GmbH (Germany), and Modi Modular Digits GmbH (Germany) as the key players in the global automated border control market.

Segmentation

The market for automated border control is segmented by solution type, by component, and by application. On the basis of solution, the segment is further classified into ABC eGate and ABC Kiosk which differ by the process they follow. In the case of eGate, it allows the users to go through scanning of biometric page and then facial recognition which provides immigration after confirming from security tower. While with Kiosk, the passport is inserted in a kiosk machine where all the necessary identification will be done inside the machine and provides a token for eGate. The growth of this market can be attributed to rising security concerns and enhanced traveler convenience during border crossing process. Nine new automated passport control eGates have been installed at Copenhagen Airport which provides immigration on facial recognition technology. Vision Box, an Australian based company, implemented automated border control technology at the busiest airports like Sydney, Melbourne, Perth, Brisbane, Darwin and many more. As of now 83 eGates have been installed and over 10 million passengers have been successfully screened through them.

Regional Analysis

On the basis of region, Europe is leading the Automated Border Control market. The major reason behind this is most of the automation companies are based in Europe and possess strong technical base in the region. Most of the busiest airports in Europe such as Heathrow Airport (London), Paris Charles de Gaulle Airport (France), and Frankfurt Airport (Germany) are already equipped with automated border control gates. The Netherlands based company Gelmato acquired 3M’s Identity Management Business made a strategic move by adapting it’s biometric technology. North America is expected to occupy second place in revenue generation for automated border control in the market. Further, Crossmatch Technologies Inc., which is the largest independent provider of biometric solutions, has acquired DigitalPersona. This acquisition has helped in making the advancements in technology for identification. Secunet (Germany), which is a key player in European market, has taken over bintec elmeg Security GmbH in July 2017. This acquisition has strengthened Secunet with additional expertise and expansion of its packet alarm product family.

Asia Pacific region is said to be at a growing stage. Rise in security concerns, need for automation and improved traveler convenience are the drivers responsible for the growth. China Public Security Technology, which is a leading provider of high tech public security Information, successfully implemented automation at busiest airports in China such as Beijing Capital International Airport, Shanghai Pudong International Airport and its objective is to make all the airports automated by 2025.

Browse Complete Report @ https://www.marketresearchfuture.com/reports/automated-border-control-market-4662

Intended Audience

Border Security Control

Immigration Department

End Users

Government Representatives

Technical Developers

Research Firms

IT Enablers

About Market Research Future:

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients. Our market research studies by products, services, technologies, applications, end users, and market players for global, regional, and country level market segments, enable our clients to see more, know more, and do more, which help to

[minestland]

St Helena Island in Moreton Bay contains evidence of both Aboriginal use and a number of structures of stone, brick and timber associated with the operation of a quarantine station and a prison during the period 1865 to 1933. The name of the island recalls an incident in 1828 regarding an Aborigine nick-named Napoleon for his resemblance to the French general who was exiled on the island of St Helena. 'Napoleon', whose real name was Nugoon, stole an axe from the government stores at Dunwich and was 'exiled' by the authorities on one of the Green Islands, however, he constructed a canoe from materials on the island and returned to Dunwich within days. For many years the name of the island alternated between St Helena and Nugoon, however it was the former which gained official recognition. During the 1840s and '50s the island was a base for the hunting and processing of dugong for meat and oil, which was valued for medicinal purposes. For some time this business was highly profitable, however due to mismanagement and diminishing supplies of dugong it eventually failed. In 1865 when a quarantine station was planned, the vegetation of the island was divided between mangrove swamp, scrub land and grass flats. Its isolation made it ideal as a location for a quarantine station. Buildings were designed by Charles Tiffin, Colonial Architect, and construction work commenced in 1865 using labour from the prison hulk 'Proserpine', moored at the mouth of the Brisbane River. The first structure completed was a lock-up for the prisoners working on the island. Work proceeded slowly and by 1867 overcrowding in Brisbane prisons had increased to such an extent that it was decided to convert the proposed quarantine station into a prison and to retain the existing quarantine facilities at Dunwich. Despite this, the island was apparently used for quarantine purposes during this period and at least two graves for unidentified immigrants are within the vicinity of prison burials on the eastern shore of the island. The official prison cemetery is on the southern end of the island. The first superintendent of the gaol was John McDonald, who served in this post for fifteen years, during which time he did much to establish the prison and its associated activities. The philosophy of prisoner rehabilitation was changing from the earlier ethos of punishment and isolation. The aim was to provide prisoners with a full day of constructive activity and instruction which would equip them with life skills. In addition, the financial strictures of the colony made it desirable for the prison to be as self-sufficient as possible. McDonald showed considerable initiative and perseverance in meeting these demands. Punishment for defaulting prisoners, though considered less brutal than in many prisons, was still strict and included gagging and shot drill. Flogging was reserved for extreme offences and was eventually replaced by incarceration in underground isolation cells. Under McDonald's care the prison was described by newspaper journalists as being of the highest standard with clean, healthy prisoners engaged in constructive enterprises that provided them with excellent opportunities for self improvement. The aim of self-sufficiency was reflected in the process by which new prison buildings were constructed when they were needed. Plans were prepared by several long-serving prisoners to the requirements of the Superintendent, the government architect not being employed. The materials were obtained on the island when possible. The scrub was not sufficient to meet the demand for building timber, but the island stone and the lime extracted from neighbouring coral reefs provided raw materials for many of the structures. The lime was burned in a kiln constructed on the island by 1869 using bricks and the local stone. Later, when the sugar mill was operational, the lime produced was used for settling the vegetable matter suspended in the sugar syrup. In 1868 a substantial timber barracks to house approximately 130 prisoners was completed, in addition to the buildings and jetty previously constructed for the quarantine station. A bakehouse, wash house, kitchen, punishment cells and a convalescent ward for sick prisoners were also built. On the rising ground behind these buildings, a large timber structure housed store rooms, doctors rooms, clerks rooms, quarters for twelve military personnel and one officer, and accommodation for ten warders. Also on rising ground, though separate, was a five room cottage for the superintendent in an acre of fenced land. A further area was devoted to growing maize, sugar cane and vegetables for the prison. Fifty acres were cleared with the intention of planting sugar cane. This was to be processed in a sugar refinery on site. A boat house of local stone, a coarse conglomerate, was being constructed near the landing area. It was also planned to construct a church and schoolhouse within the stockade. One of the most successful early enterprises undertaken on the island was the growing and processing of sugar. McDonald trained himself in the processes involved and the mill was considered something of a wonder in its own right. The crushing rollers were horse-driven and hand fed by the prisoners. The syrup was gravity fed into vats for boiling down and crystallisation. The final product was a fine golden coloured sugar of table quality which was used, not only by other government institutions, but was sold commercially. Both cane and sugar won many awards at the annual International Exhibition. The cane served other useful functions on the island, the trash providing fuel for the warders' fires. The chief disadvantage of the cane crop was the cover it provided for malingerers or absconding prisoners. Following Macdonald's departure in 1882, his successor, Capt. Townley, reduced the acreage on the island to provide only for the prison's needs. This crop was subsequently reduced even further, until in 1890 the prison commenced purchasing sugar from external sources. The sugar mill was converted into a laundry and a herd of dairy cattle was introduced to provide milk, butter and cheese for the prison. A low flat area on the western side of the island was used for pasturing prison animals. It had stables, cowsheds, piggeries, sheep yards and a slaughter house. The prison continued to expand until, at its peak, it could accommodate approximately 300 prisoners. Townley enforced a more rigid discipline than McDonald and the harsh conditions on the island soon earned St Helena the nicknames of the 'hell-hole of the Pacific' and 'Queensland's Inferno', although the press described it as a model prison. The shark-infested waters of Moreton Bay were a barrier to escape, although this was achieved on a few occasions. A tramline had been constructed between the prison compound and the jetty in the late 1870s to move goods and raw materials. A series of temporary lines were also laid down and relocated as required to transport everything from laundry to the nightsoil brought from the mainland and buried in trenches on the island in the 1880s. A variety of rolling stock was used over the years including a two-handed pumper vehicle similar to that used on railways. This was eventually superseded by a horse drawn tram car which operated for some thirty years. In the 1930s the tramway fell into disrepair and the rails were removed, although much of the associated earthworks remain. In 1891 five political prisoners were imprisoned on the island for their role in the Shearers' Strikes of that year. One of these, William Hamilton, was later to become Member of the Legislative Assembly for Gregory, Minister for Mines and President of the Legislative Council of Queensland. He later enjoyed reminding others that he had been incarcerated on St Helena for three years. By the early twentieth century conditions had changed once more under the superintendence of James Ryan and visitors to the island extolled its virtues at length. It was described as the 'pearl of Moreton Bay' and 'the garden of beauty'. Such descriptions aroused public interest and in 1912 a campaign was mounted by the Moreton Bay League for the closure of the prison and the conversion of the island into a place of public recreation. The Government quashed this movement by announcing plans for a new, more substantial prison on St Helena, but this did not proceed and in 1921 it was decided to close the prison and make the island a prison farm. Most of the inmates were removed to Boggo Road Gaol and those who remained were occupied with the demolition of most of the gaol's infrastructure, including fences, stockade walls, workshops and other buildings. A few buildings were retained, possibly because they continued to be of use to the farm. Much of the material removed was later re-used in other government projects. In 1933 the farm was closed down and the remaining prisoners were transferred to Boggo Road Gaol. In 1933 the island became the responsibility of Brisbane City Council whose plans for the island included golf courses, landing strips, holiday cabins and tennis courts. Of these, only a dance hall and kiosk were erected and a few trees planted to provide shelter at the picnic area near the wharf. A regular ferry service was supplied to carry people to the island, but the scheme proved uneconomic. In 1939 the Council surrendered its control of the island and a dairy farm was established once more. In 1979 the island became the first 'historic' National Park in Queensland in recognition of the significance of the island's past and those buildings which remained. The island is now an open air museum and studies have been made of the island's history and of the ruins of the prison. Conservation and reconstruction work has been carried out on the surviving buildings and interpretive signage has been installed. In 1997 the Rotary Club of Wynnum/Manly constructed a tram track between the jetty and the principal group of buildings partially following the route of the old tramline. Significance: ✓✓ Criterion A The place is important in demonstrating the evolution or pattern of Queensland’s history. St Helena Island is important in demonstrating the evolution or pattern of Queensland's history. It is the earliest attempt in Queensland at providing prison facilities which were essentially self-sufficient and aimed at providing inmates with the opportunity for self-improvement and rehabilitation. ✓✓ Criterion B The place demonstrates rare, uncommon or endangered aspects of Queensland’s cultural heritage. The remains of the settlement on St Helena Island are rare evidence for the operation of a colonial era prison. ✓✓ Criterion C The place has potential to yield information that will contribute to an understanding of Queensland’s history. They have the potential to provide information for the manner in which the island was utilised, the range and diversity of uses during this period being well represented by the remains of structures existing there today. ✓✓ Criterion D The place is important in demonstrating the principal characteristics of a particular class of cultural places. St Helena Island is important in demonstrating the characteristics of a penal settlement as, despite the partial demolition of the island's buildings, much remains which demonstrates this function. ✓✓ Criterion E The place is important because of its aesthetic significance. St Helena Island is important in demonstrating aesthetic characteristics valued by the community. The group of ruined buildings standing against the backdrop of pasture land and interspersed with remnants of the formal gardens once present provides a strong aesthetic statement within the waters of Moreton Bay. ✓✓ Criterion H The place has a special association with the life or work of a particular person, group or organisation of importance in Queensland’s history. St Helena Island has a special association with the life of John McDonald, the first Superintendent of the prison and with the works of Charles Tiffin, government architect who designed the first buildings to be constructed on the island. The island is also associated with William Hamilton, MLA and other strike leaders who were imprisoned here as a consequence of their roles in the Shearers' Strike of 1891. Source: Queensland Heritage Register.https://flic.kr/p/SzMmnN

[touristguidebuzz]

Many Airline Passengers Still Prefer Interacting With Employees Instead of Technology

A traveler checks in for her flight at Lambert St. Louis International Airport in St. Louis. According to SITA, tech-savvy passengers are happier with airlines these days than they were previously. Jeff Roberson / Associated Press

Skift Take: It's 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It's amazing that so many passengers still prefer to the face-to-face experience at airports. It's a lot slower than self-service, and often less effective.

— Brian Sumers

Airline passengers who use mobile phones or self-service kiosks to handle simple tasks at airports, such as checking in for flights or dropping off checked luggage, are happier than customers who prefer face-to-face interactions, according to a new survey from SITA, a company that provides technology solutions to carriers.

Self-service options are almost always faster for travelers, and in some cases, passengers using mobile apps may access information easier than airport employees. An app, for example, might tell a passenger a flight is delayed before an agent knows it. And a good app allows passengers on delayed or canceled flights to rebook themselves quickly.

Sometimes apps even offer more options than airport agent would.

“Passengers are not just carrying their devices — they are happy to use them throughout the journey,” SITA said in its report.

Amazingly, however, a significant number of passengers still rely on airline employees for help at airports, SITA’s survey found. Nearly half of passengers said they usually check-in face-to-face with airline employees in an airport lobby, with 28 percent using the Web, 15 percent preferring a kiosk, and 5 percent using a mobile phone app.

Meanwhile, more than four in five customers still speak to an agent to check bags, even though many airlines have self-service bag drops.

In its annual survey, SITA asked questions about air travel to more than 7,000 passengers flying full-service and low-cost airlines from 17 countries in the Americas, Asia, Europe, the Middle East and Africa. To participate, a traveler had to fly at least once in the past three months.

Over time, SITA predicts more customers will prefer self-service, not only for check-in and baggage tagging, but also for other elements, such boarding, and even post-arrival baggage tracking. According to SITA, travelers have the devices they need to handle most tasks themselves, with 98 percent carrying at least one mobile device, and 70 percent carrying two.

Then again, mobile may not be the future. SITA also expects more passengers will embrace biometrics so they can move even faster through airports and passport control. It found 57 percent of passengers would use a biometric token for their next flight, assuming it helped them move faster from the airport lobby to the gate. Still, SITA noted that about one third of passengers have privacy concerns about biometric technology, which includes facial scans, fingerprints and iris scans.

SITA has been trying to sell airlines and airports on biometric token technology that makes most airport document checks unnecessary. So far, the service has few customers, but in one trial, in Brisbane, Australia, SITA has been using facial recognition technology to speed the travel journey. SITA is also helping JetBlue with a biometrics trial in Boston that will allow some customers to board without showing a boarding pass or a passport.

Here are some highlights from the survey. 

And here is the full report.

Download (PDF, 2.55MB)

[rollinbrigittenv8]

Many Airline Passengers Still Prefer Interacting With Employees Instead of Technology

A traveler checks in for her flight at Lambert St. Louis International Airport in St. Louis. According to SITA, tech-savvy passengers are happier with airlines these days than they were previously. Jeff Roberson / Associated Press

Skift Take: It's 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It's amazing that so many passengers still prefer to the face-to-face experience at airports. It's a lot slower than self-service, and often less effective.

— Brian Sumers

Airline passengers who use mobile phones or self-service kiosks to handle simple tasks at airports, such as checking in for flights or dropping off checked luggage, are happier than customers who prefer face-to-face interactions, according to a new survey from SITA, a company that provides technology solutions to carriers.

Self-service options are almost always faster for travelers, and in some cases, passengers using mobile apps may access information easier than airport employees. An app, for example, might tell a passenger a flight is delayed before an agent knows it. And a good app allows passengers on delayed or canceled flights to rebook themselves quickly.

Sometimes apps even offer more options than airport agent would.

“Passengers are not just carrying their devices — they are happy to use them throughout the journey,” SITA said in its report.

Amazingly, however, a significant number of passengers still rely on airline employees for help at airports, SITA’s survey found. Nearly half of passengers said they usually check-in face-to-face with airline employees in an airport lobby, with 28 percent using the Web, 15 percent preferring a kiosk, and 5 percent using a mobile phone app.

Meanwhile, more than four in five customers still speak to an agent to check bags, even though many airlines have self-service bag drops.

In its annual survey, SITA asked questions about air travel to more than 7,000 passengers flying full-service and low-cost airlines from 17 countries in the Americas, Asia, Europe, the Middle East and Africa. To participate, a traveler had to fly at least once in the past three months.

Over time, SITA predicts more customers will prefer self-service, not only for check-in and baggage tagging, but also for other elements, such boarding, and even post-arrival baggage tracking. According to SITA, travelers have the devices they need to handle most tasks themselves, with 98 percent carrying at least one mobile device, and 70 percent carrying two.

Then again, mobile may not be the future. SITA also expects more passengers will embrace biometrics so they can move even faster through airports and passport control. It found 57 percent of passengers would use a biometric token for their next flight, assuming it helped them move faster from the airport lobby to the gate. Still, SITA noted that about one third of passengers have privacy concerns about biometric technology, which includes facial scans, fingerprints and iris scans.

SITA has been trying to sell airlines and airports on biometric token technology that makes most airport document checks unnecessary. So far, the service has few customers, but in one trial, in Brisbane, Australia, SITA has been using facial recognition technology to speed the travel journey. SITA is also helping JetBlue with a biometrics trial in Boston that will allow some customers to board without showing a boarding pass or a passport.

Here are some highlights from the survey. 

And here is the full report.

Download (PDF, 2.55MB)

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