#number one pet peeve is when i call a place and introduce myself/explain the situation/what i need | Explore Tumblr posts and blogs

exmeowstic · 24 days ago

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i know its a skill that has to be taught and learned to some extent but some people are just. really bad at talking on the phone

and i specifically mean when i am trying to call a doctors office or an insurance and any place where like. answering and talking on the phone is a sizeable portion of your job and i get stuck talking to someone who will not communicate with me???? or make the call easy in any way??

#god todays a bit of a wash and ppl are pissing me offfff ^_^#number one pet peeve is when i call a place and introduce myself/explain the situation/what i need #and they just go. okay?#LIKE SORRY THIS IS YOUR JOB DO YOU KNOW HOW TO ASK LIKE. a follow up question???#like i dont know what exact info you need unless you TELL ME #or like. ill ask a question. and just get silence. bc even if theyre looking smth up #AT LEAST SAY THAT OR ACKNOWLEDGE YOU HEARD ME #or even like. after the thing is resolved. ill be like okay thank you for your help!!#and again they just. dont respond #and its just awkward silence.#like you can say Okay Have A Nice Day Bye. or anything???#sorry my job involves a Lot of back and forth w ppl on the phone.#and some are better at communicating than others.

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