#nslsc = national student loan service centre. btw.

[microsuedemouse]

spent an hour doing battle with the NSLSC website in order to find some tax receipts. then I got a pop-up asking if I'd be willing to fill out a five-minute survey about their website and service. yes! of course!

to my delight, I WAS offered a text box to explain why I was 'very dissatisfied' with my experience. so I let them know: their website is like waking up in the middle of a vast maze full of weird little traps and riddles. I had not yet found what I needed and it was time for a break and a snack, but I'd come back later and maybe I'd even get around to filing my taxes if the Minotaur didn't show up to eat me before I got that far.

(I DID eventually locate said receipts, but my god, they should not be so fucking difficult to get to.)