#my training got delayed because the rep assigned to me was unresponsive and then when i complained | Explore Tumblr Posts and Blogs

mixelation · 1 month

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What does training for an insulin pump encompass? Why is it necessary to train for one?

so, i guess to answer this fully, i should clarify what an insulin pump is. it is a wearable medical device that continuously administers insulin. basically it's a very fancy box with a cartridge of insulin attached to me by a tube for the purpose of giving myself insulin, replacing the need for multiple daily injections

for me, training was a two hours one-on-one session. it included learning how to use the actual equipment (loading insulin, inserting the infusion set, how to unhook myself from the pump to take a shower, how to give extra insulin for when i eat, what warnings mean, etc) as well as setting up the pump with settings as suggested by my doctor & syncing it with my cgm, suggestions for how not to break my pump and set my settings so they're actually useful to me and my lifestyle, suggestions for my own safety & what to do in case of emergency, and also let me have one on one time with an expert to ask questions

many of these tasks could probably be self-taught with a few youtube tutorials, and i thought about just slapping it on without training more than once as i just had the pump sitting my my room for almost two months. however administering insulin incorrectly can easily lead to a hospital visit or death, so i held back lmao

#my training got delayed because the rep assigned to me was unresponsive and then when i complained #the company told me they were waitng on settings from my doctor #but my doctor's office says they were never contacted #however my doctor's office also previously told the insulin pump company i wasn't a patient there. so.#who actually knows what went wrong there #honestly this entire process from me deciding i want a pump to actually using it has taken over a year #as i feel every single healthcare person i have interacted with suddenly became incompetent mid 2023 #like my previous doctor gave me entirely incorrect information on how to even obtain a pump and then left the practice #anyway if you are also thinking of getting a pump. i would just contact whatever companies interest you #they will talk to insurance for you and get you a quote and explain your options #i was led to believe i had to do it through my doctor and that resulted in six months of literally nothing happening #mixed bag

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