#most costumers are fine there just a lot of crappy ppl too
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creative-robot · 4 years ago
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This is my request for more work stories!
Oh absolutely! 
For a little clarification, I’m a Host in the Restaurant part but the big main part of the building is the attached bakery/retail area up front so theres like, 5 different kitchens alone, I’ll refer to them by how I know them which is the Mixing kitchen, the Restaurant kitchen, and the other three that do baking stuff as the Baking Kitchens
This is in no special order at all just the order I remembered them
As a Host you would think I’d be on par with the servers but the truth is If the Manager isn't right there I'm pretty much in charge of the restaurant and do my best with what I have, which means I have to move. fast.
I just learned earlier this week that the entire packaging department can't remember my name so they just call me ‘The Speed Demon’ and honestly how dope is that I get complimented/shocked reactions to my speed every shift I don't know man I'm just gay and have shit to do
We once had a really confused drunk dude come in on Saint Patricks Day who seemed completely baffled by the idea of a restaurant so since it was hella dead and I was bored as all hell I entertained his drunk questions for like 45 minutes explaining how a restaurant works and what we make till he said bye and wandered out looking mildly bewildered still
We also had a drunk dude come in on a random dead Saturday (which was weird and I think it was while the GOT finale was airing, we have no TVs so I was. dying. from boredom), this was not a fun drunk and we had to call the cops on him for being creepy and after he was kicked out he walked around the parking lot and kept jumping to himself before circling the building a few times and leaving once the cop showed up. Cleaning the bathroom was disgusting after he left lemme tell ya
The dish manager and the kitchen manager are ALWAYS at odds with each other no matter who the dish manager is that month (Staff rotates real quick back there) and there's always shittalk being thrown across the hallway between them and occasionally a bottle, I once scolded both of them to stop acting like children cause a bottle smashed and it was loud and close enough to make my hearing go out for like three minutes and when they both just brushed me off I went straight to the owner and now it's pretty rare for glass, at least, to get thrown
Theres a stairway that leads to the upstairs offices and everyone just knows that they're either cursed or haunted, we don't talk about it but only the managers go up there and I've only been up them once and it was incredibly gut-churning so I haven't ever tried again
Life tip: Always be nice to your HR folks, they can help you
One of the baking kitchens kept stealing everyone else brooms and one day a server had just had ENOUGH and stormed back there to tell them what for. I didn't get to see what happened but I'm told the poor dudes back there were pale by the time she was done and now we have a cool new broom and dustpan that's labeled for the Restaurant and no more broom thefts for a while
Kids just like my aura or something cause everytime there's a kid in the restaurant they flag me down to chat a little and sometimes kids walk past an entire bakery of employees to ask me for help instead of them, I always pause to help them before adults or give them a little time to chat even when we’re busy and all the servers goodnaturedly tease me about it
What happens in the break room stays in the break room and anything said after someones clocked out won't be repeated, it's hilarious to watch the bakers calmly walk in, clock out, scan for someone in management, and then explode with frustration to whoever's in there. please be nice to cake bakers and decorators specifically they have to put up with SO MUCH SHIT BEHIND THE SCENES
Sometimes there’ll be free stuff in the Break Room ala extras, unsolds, or fucked up treats that are fine but they don't look sellable. This is rare for the front of house restaurant staff to get their hands on since we don't get lunch or proper breaks so retail always relays when there's goodies and we’re all enemies for a good five minutes as we grab stuff and shove it in our lockers before returning to normal but everyone goes feral for the breakfast sandwiches 
I’m unofficially Head Host so I know most of the regulars and they know not to pull shit on me and several of them take enjoyment watching me deflect non-regulars bs and often butt in when they won't give up to tell them to shove it since I just won't break or give in
The retail folks regularly use their lunch breaks to go scream in the big freezers and this is just expected and accepted
The Bakers also regularly go scream in the oven rooms, this is also just A Thing no one questions  
Theres only a little waiting room area between me and the bar so yes, I have been hit with wine corks before when they go flying and the newest bartender is already at three hits but honestly, I don't really care so whenever it happens I just say a random number of points and toss the cork in my trash
Someday I hope to catch it all cool and suave and that's prolly not gonna happen anytime soon but god I want to SO BAD
I once had a woman walk in with an entire soccer team and I had to be like ‘Lady we don't even have enough tables for all of you normally much less right at noon are you nuts’ and she refused to believe me or sit outside so when I quoted her an hour and a half she was PISSED and asked for my manager (who had been hiding behind the bar cause good lord do we get Karens a lot) who came over and explained that there was no way we could seat them and to have a good day and she went RED and stormed out with the team trailing behind her looking embarrassed. She attempted this three more times that week I'm not even joking 
White haired old ladies are constantly amazed and curious about us young’uns styles and while the servers get most of the enthusiastic questions about their gauges and tattoos and hairstyles I have had a few ask me what was even happening with my hair bc they loved it but ‘it's so different!’ (I have an all around undercut with only hair on top that goes down to my chin so I braid it up for work, it's baffling I guess lol) they genuinely love hearing about it and I’ve given a few of them tips for their kid's hair and style names, I just love it and had to mention it
Some of this is just me rambling lol but yeah my work is wack
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