#karix business

[hatchetentertainment]

Hi there!

Hatchet Entertainment welcomes you! Here you'll find announcements on upcoming episodes, new contestants, and public announcements! You can also become a SPONSOR for only $5 a month! Sponsorship gives you early access to all our shows, and every season of your favorite series on demand! Feel free to email us at HatchetEntertainment@company.co.hf, or call 0700-HATCHET for any complaints or inquiries!

IMPORTANT ANNOUNCEMENT - 04/04/24 Hello loyal viewers! We'd like to begin by thanking you for your continued support even in light of previous events, and would like to reiterate that any information useful to the investigation of the students should be reported directly to us at Hatchetfield Entertainment. We're here to announce a short break over the Easter weekend, from Friday to Sunday. During this time, none of our services will be available. Easter is a time symbolic of rebirth, and we would like to bring this ideal into our productions from here on. Thank you all, and see you on Monday! Happy Easter to all who celebrate. IMPORTANT ANNOUNCEMENT - 12/02/24 Everyone here at Hatchet Entertainment is heartbroken and mournful after the loss of six students chosen for a trip to out exclusive studios. We assure the public that any information about these children's whereabouts will be immediately reported to the HFPD, if and when it arises. We reject any claims that their disappearances were staged by the Industry, and will be taking the appropriate action against any individual or company who promotes such slander. As the children did not arrive at the studio at the time agreed with Hatchetfield Highschool, all knowledge of their location lies on the school, rather than us. Despite this, we are doing all we can to find these children and get them home. If you have any information on the following children, please report immediately to Hatchet Entertainment. Thank you for your co-operation:

Grace Chasity

Ruth Fleming

Stephanie Lauter

Richard Lipschitz

Max Jagerman

Peter Spankoffski

AVAILABLE TO WATCH! (Sponsors Only) Wiggly's Playpen: With barrels of laughs and lots of friends, Wiggly's playpen is the perfect show for all our littlest friendy-wends in Hatchetfield. Join Wiggly as he teaches about friendship, loyalty and the important things in life! This show is only available to sponsors! Become a sponsor here.

Eye Spy: Drama, Romance, Hate. Watch six contestants battle it out in the Iris for a grand prize of $100,000. Be careful who you trust, and who you betray, because Blinky is always watching. This show is only available to sponsors! Become a sponsor here. Double Time: The rapid fire gameshow that makes sure you know your past, present and future! From Pop Culture to Science, History to Economy, join our host Tony Karix in seeing who'll beat the clock and the odds with their trivia knowledge. This show is only available to sponsors! Become a sponsor here. One Week Musical: Watch the incredible talent of director Peter Otto and his cast as they put on a musical every week! Professional quality achieved in only 6 days, you won't want to miss a single performance. This show is only available to sponsors! Become a sponsor here. Turn up the Heat!: Think you've got what it takes to become a star chef in one of Noel Lephim's Five Star Restaurants across the globe? These five sure do! Watch as Noel turns the heat up on our aspiring chef's to see if they've got what it takes to manage a restaurant like his! This show is only available to sponsors! Become a sponsor here.

Hatchetfield Entertainment Industries are a production company based in Hatchetfield, Michigan, U.S.A. Any mail sent to HEI must be sent to the following adress: 19902 Webine Rd. Pinebrook. Any further inquiries can be sent to the email adress or phone number listed at the top of the page. Business inquiries (e.g. show pitches, financiary concerns, etc.) should be brought up with Willow Black, head of the economic district of HEI. Her email can be found at willow-black-HEI. 6 15 12 12 15 23 20 8 5 19 16 9 4 5 18

[fastsmsindia]

Why Your Business Needs WhatsApp API: Best Providers in India & Pricing

In today s fast-paced digital world, businesses are constantly seeking innovative ways to engage with their customers. WhatsApp API has emerged as a game-changer, enabling businesses to streamline their communication, enhance customer experience, and drive growth. This article will delve into the importance of WhatsApp API, its benefits, and a look at the best providers in India. We’ll also discuss WhatsApp API pricing to help you make an informed decision.

What is WhatsApp API?

WhatsApp API is a powerful tool designed for medium and large businesses to connect with their customers. Unlike the regular WhatsApp Business app, the API offers advanced features that allow businesses to automate messages, manage bulk communications, and integrate with CRM systems.

Businesses can use WhatsApp API for:

Sending notifications and alerts.

Providing customer support through chatbots.

Running marketing campaigns.

Managing bulk messaging efficiently.

For more details, explore WhatsApp API.

Why Your Business Needs WhatsApp API

The popularity of WhatsApp in India, with over 500 million users, makes it a must-have platform for businesses. Here’s why your business needs WhatsApp API:

1. Seamless Communication

WhatsApp API allows you to send and receive messages directly with customers in real-time. It ensures faster response times, improving customer satisfaction and retention.

2. Automation and Efficiency

With WhatsApp API, businesses can integrate chatbots to handle common queries automatically. This reduces the workload on support teams and ensures 24/7 availability.

3. Enhanced Customer Engagement

Interactive features like quick reply buttons, multimedia messaging, and personalized notifications help you engage customers effectively.

4. Secure Communication

WhatsApp API offers end-to-end encryption, ensuring customer data privacy and secure interactions.

5. Scalability

Whether you’re a startup or an enterprise, WhatsApp API can handle large volumes of messages, making it a scalable solution for growing businesses.

Features of WhatsApp API

Message Templates: Send pre-approved templates for transactional and promotional messages.

Rich Media Support: Share images, videos, and PDFs to create engaging conversations.

Two-Way Communication: Enable customers to respond to your messages directly.

Multi-Agent Support: Allow multiple agents to handle customer interactions simultaneously.

CRM Integration: Integrate with tools like Salesforce, HubSpot, or Zoho for streamlined workflows.

Best WhatsApp API Providers in India

Finding the right provider is crucial to leveraging the benefits of WhatsApp API. Here are some of the best providers in India:

1. FastSMSIndia

Website: FastSMSIndia WhatsApp API

Why Choose Them: FastSMSIndia offers a robust WhatsApp API solution with competitive pricing, 24/7 support, and easy integration options.

2. Twilio

Features: Scalable API, global messaging support, and reliable infrastructure.

Best For: Enterprises with global reach.

3. Gupshup

Features: Advanced chatbots, omnichannel messaging, and easy-to-use APIs.

Best For: Businesses seeking rich features and customization.

4. Karix

Features: Multi-language support, detailed analytics, and automated workflows.

Best For: Small to medium-sized businesses.

5. Kaleyra

Features: Rich media messaging, template management, and seamless integration.

Best For: Enterprises looking for a reliable and feature-rich platform.

Each provider offers unique benefits, and your choice should depend on your business size, requirements, and WhatsApp API pricing.

WhatsApp API Pricing in India

The cost of using WhatsApp API varies based on the provider, message volume, and type of messages sent. Generally, pricing is structured as follows:

Setup Fees: Some providers charge a one-time setup fee.

Per-Message Charges:

Session Messages: Messages exchanged within a 24-hour window are usually cheaper.

Template Messages: These are pre-approved messages for notifications or promotions, typically priced higher.

Monthly Subscription: Many providers offer subscription plans with additional features like analytics and support.

To get the most accurate and affordable pricing, visit WhatsApp API Pricing.

How to Choose the Best WhatsApp API Provider

Scalability: Ensure the provider can handle your business’s growth and increasing message volumes.

Features: Look for advanced features like chatbot integration, multimedia support, and detailed analytics.

Pricing: Compare pricing plans to ensure they fit within your budget.

Support: Opt for a provider offering 24/7 customer support to resolve issues quickly.

Integration: Check if the API integrates seamlessly with your existing CRM or marketing tools.

Benefits of Using WhatsApp API for Businesses

Improved Customer Experience: Personalized and timely communication fosters trust and loyalty.

Cost Efficiency: Automating responses reduces the need for large support teams.

Higher Conversion Rates: Engaging messages and quick replies lead to better conversions.

Global Reach: WhatsApp API allows you to connect with customers across the globe.

Frequently Asked Questions

1. What is WhatsApp API used for? WhatsApp API is used for automating communication, sending notifications, and managing large-scale messaging for businesses.

2. How much does WhatsApp API cost in India? Pricing varies depending on the provider and usage. Check detailed pricing at WhatsApp API Pricing.

3. Can small businesses use WhatsApp API? Yes, small businesses can benefit from WhatsApp API by using scalable and cost-effective solutions.

4. How do I integrate WhatsApp API? Integration typically involves working with a provider, setting up templates, and connecting the API to your CRM.

Conclusion

WhatsApp API is a powerful tool that every modern business should consider for improving customer engagement and communication. By choosing the best WhatsApp API provider in India and understanding WhatsApp API pricing, you can unlock the full potential of this platform to drive growth and customer satisfaction. Whether you’re a small business or a large enterprise, investing in WhatsApp API is a step toward building a stronger digital presence.

[tanlakarix]

How RCS Business Messaging Can Boost Your Customer Engagement and Revenue - Karix

In modern business communication, staying ahead of the curve is essential. As technology evolves, so do the expectations of consumers. This evolution has given rise to a powerful tool known as RCS Business Messaging (RBM), which has the potential to revolutionize customer engagement and drive revenue growth for businesses across various industries.

What is RCS Business Messaging (RBM)?

RCS Business Messaging (RBM) represents the next generation of SMS, offering an enriched messaging experience that combines the simplicity of text with the interactive features of apps. Developed by the GSMA, RCS (Rich Communication Services) enables businesses to engage with their customers in more meaningful and interactive ways directly within the native messaging app on their smartphones.

Unlike traditional SMS, RCS supports a wide range of multimedia content, such as images, videos, interactive buttons, and carousels. It also allows for real-time typing indicators, read receipts, and the ability to initiate secure transactions, making it a more dynamic and engaging communication channel.

Benefits of RCS Business Messages

Enhanced Customer Experience: RCS messages provide a richer, more interactive experience than traditional SMS, allowing businesses to deliver visually engaging content and interactive features directly to their customers’ smartphones.

Increased Engagement: With features like suggested replies, interactive buttons, and multimedia content, RCS messages have higher open and engagement rates compared to traditional SMS, leading to more meaningful interactions with customers.

Improved Brand Perception: By leveraging the capabilities of RCS, businesses can showcase their brand in a more visually appealing and professional manner, enhancing brand perception and credibility among customers.

Personalized Communication: RCS allows businesses to personalize messages based on customer preferences, purchase history, and other relevant data, leading to more targeted and effective communication that resonates with individual recipients.

Secure Transactions: With built-in support for secure transactions, RCS enables businesses to facilitate purchases, bookings, and payments directly within the messaging interface, streamlining the customer journey and driving conversions.

RBM Across Industries

E-commerce

In the e-commerce industry, RCS can revolutionize the way businesses engage with customers throughout the entire purchase journey. From personalized product recommendations and order updates to seamless checkout experiences, RCS enables e-commerce brands to deliver a frictionless and engaging shopping experience directly within the messaging app.

Banking and Finance

RCS offers tremendous opportunities for banks and financial institutions to enhance customer communication and streamline banking processes. From account alerts and transaction notifications to secure authentication and customer support, RCS enables banks to deliver real-time, personalized messages that improve customer satisfaction and drive loyalty.

Healthcare

In the healthcare sector, RCS can facilitate more efficient communication between healthcare providers and patients, enabling appointment reminders, medication adherence notifications, and interactive health surveys. With features like secure messaging and multimedia content sharing, RCS enhances patient engagement and improves overall healthcare outcomes.

Travel and Tourism

RCS presents exciting possibilities for travel and tourism companies to enhance the customer experience before, during, and after their trip. From flight updates and hotel reservations to destination guides and excursion bookings, RCS enables travel brands to deliver timely, personalized messages that enhance the travel experience and build customer loyalty.

Multi-System Operators (MSOs)

For MSOs, RCS represents a game-changer in customer communication and service delivery. From account management and billing notifications to troubleshooting guides and service upgrades, RCS enables MSOs to provide a seamless and personalized customer experience that reduces churn and increases customer satisfaction.

Drive Conversions Through Smarter Conversations with Karix Mobile

Karix Mobile is at the forefront of enabling businesses to leverage the power of RCS Business Messaging to drive customer engagement and revenue growth. With a comprehensive suite of RCS solutions, including campaign management tools, analytics dashboards, and secure messaging APIs, Karix Mobile empowers businesses to create personalized, interactive messaging experiences that resonate with their target audience.

By partnering with Karix Mobile, businesses can unlock the full potential of RCS Business Messaging to deliver richer, more engaging customer experiences that drive conversions and foster long-term customer relationships.

In conclusion: RCS Business Messaging represents a transformative opportunity for businesses to elevate their customer engagement strategies and drive revenue growth across various industries. By embracing the capabilities of RCS, businesses can deliver personalized, interactive messages that resonate with customers, streamline the customer journey, and ultimately drive conversions and revenue. With the support of innovative solutions providers like Karix Mobile, businesses can unlock the full potential of RCS Business Messaging and stay ahead of the competition in today’s fast-paced digital landscape.

For more info: https://www.karix.com/products/rich-business-messaging/

[karix]

What exactly is an SMS notification? Examples & Benefits from Various Industries

SMS is an easy way for businesses to communicate with their clients. Let’s look at how promotional SMS and Transactional SMS messages play a part in consumer interactions.

What exactly is an SMS notification?

A text message sent to a mobile device to notify consumers of crucial or time-sensitive information is known as an SMS notification. You are free to send SMS notifications can be issued to share news, updates, and alerts, such as the ones below:

Package Delivery

Payment Reminders

Event Updates

Promotional Messages

Security Notifications

The Advantages of SMS Notifications

High Open Rates: SMS messages have extremely high open rates. Almost 90% of SMS messages are read within three minutes.

Improved Engagement: SMS has a greater response rate than other traditional communication channels, making it an effective technique for getting people to act.

SMS has a wide reach, and with mobile use on the rise, organizations can engage with clients regardless of their location.

SMS is less expensive than other media, allowing businesses to provide timely notifications and updates to clients at scale without incurring large expenses.

Simple to Implement: SMS APIs (application programming interfaces) can be integrated with your existing business tools to create seamless workflows.

SMS notifications enable you to reach clients in real-time. This allows businesses and organizations to send critical information, notifications, and reminders to their target audience with minimal delay.

SMS Notification Examples from Various Industries

SMS notifications are used by retailers to notify customers about special discounts, sales events, and promotions. They may also use it to send order confirmations, shipment and delivery updates, and other information. This guarantees that clients are always aware of the status of their orders and when a sale is taking place.

Healthcare

SMS notifications can be used by healthcare organizations for appointment reminders, test result updates, and medication refills. They can also send SMS alerts to patients to remind them of forthcoming appointments, lowering no-show rates and increasing overall patient care.

Transportation

SMS notifications are used by public transport, airlines, and ride-sharing platforms to deliver real-time updates regarding delays, cancellations, or changes to scheduled services. This information enables passengers to better plan their trips and prevent excessive wait periods.

Services in Finance

SMS notifications are used by banks and financial institutions to notify consumers of transaction alerts and account activities such as withdrawals, deposits, balance updates, and potential fraud detection. These real-time messages boost transparency and assist clients in making more educated financial decisions, while also adding an extra degree of security.

Karix allows you to send SMS notifications.

SMS notifications are a very efficient mode of communication with several advantages that can be realized across a wide range of sectors. You may increase your contact with clients, customers, and partners by utilizing Karix’s SMS service, hence increasing your overall success and effectiveness.

you may be able to improve the consumer experience. Send us an email at marketing@karix.com as soon as possible.

For More Info:

https://www.karix.com/products/sms-solutions/

[exrconsultancy]

E-Commerce Brands: How Can Multi-Channel Touch Points Drive Personalization?

The landscape of e-commerce business has changed dramatically and forever. Consumers today have unlimited access to information that influences their purchasing decisions, such as product features and reviews. In order to personalise e-commerce offerings, predictive analytics and multichannel touchpoints are valuable.

Personalization is key to driving sales and increasing customer lifetime value. To create a comprehensive personalization strategy, brands must integrate every touchpoint into their customer interactions. Deliver high-quality experiences across channels with the right technology and data capabilities.

Data-driven personalization is the most effective way to provide those experiences. When properly integrated across all of your ecommerce touchpoints, it can provide shoppers with a seamless whole-of-marketplace experience.

Read Full Blog@ https://exrconsultancyservices.com/e-commerce-brands-how-can-multi-channel-touch-points-drive-personalization/

Therefore, creating and maintaining competitive advantages requires a multichannel personalization strategy. We’ll show you how to adapt your current customer journey, integrate customer data, and collect insights that drive conversions, from developing an intuitive and seamless omnichannel experience to measuring the success of each touchpoint.

To remain relevant, e-commerce brands need to reach shoppers across multiple touchpoints where customers can interact with brands and products, such as websites and apps, marketplaces and social media, and more. These touchpoints generate data on individual shoppers that are scattered across these channels. 

Our e-commerce brands messaging solution at Excelsior Consultancy Services is a comprehensive, fully integrated omni channel messaging service that integrates data from multiple sources to enable e-commerce brands to target and engage with customers across multiple touchpoints such as WhatsApp, SMS, email, voice, and more.

To sell effectively online, brands or e-shopping websites must have access to the right data. Not only do they have ecommerce websites or app examples like Amazon, but they also have third-party marketplaces like eBay and Flipkart. They also require data from social media platforms like Facebook, WhatsApp, and Pinterest, as consumers increasingly use these apps as primary purchasing channels. E-commerce brands can use sophisticated messaging solutions like Karix to consolidate fragmented information from multiple sources and create a comprehensive profile of each customer. With this knowledge, they can create personalised experiences that increase customer loyalty, sales, and trust.

Get in touch@ https://exrconsultancyservices.com/contact-us/

For decades, companies have used hard selling or direct marketing consistently to push customers to make a clear and quick choice. However, this approach does not work anymore for attracting consumers who are already spoiled for choices in an experience-driven market. 

The only way to get their consideration and win them over is through meaningful narratives and the soft power of persuasion. A study by Adobe highlighted that nearly 67% of shoppers today say that when shopping in-store or online, they would like to receive personalised promotions or offers based on spending habits. In brief, retail websites or brands need to move away from generic solutions and bring personalization to the fore to create a memorable impact if they want to unleash spontaneous recall.

Personalization is the new marketing. It makes your company loyal to its customers by delivering what customers want. In other words, personalization can be a strategic advantage for your brand. Personalised products and offers – whether seasonal, special occasion, or one-of-a-kind promotions – are driven by the data you collect about your customers. That’s why e-commerce websites need to move away from generic solutions and bring personalization to the fore to create a memorable impact.

In an increasingly saturated market, personalization is one of the major ways brands are leveraging data for better results and improving customer experience. Leveraging the power of personalization can not just help remove market noise and focus more on targeted communication but also ensure brands are delivering value through unique product offerings, benefits, deals, and discounts. This, in turn, may help retain shoppers despite fast-shrinking customer loyalty. However, this could be an onerous task for many of the 5,000+ active e-commerce startups operating in India. Take, for instance, how data is gathered and analysed by small-to-medium businesses keen to provide a compelling customer experience.

Ecommerce Brands has digitised the process of data analysis to provide small-to-medium businesses with a solution that scales as needed. We take care of analytics, and data gathering, and ensure that your products are visible across platforms. We create an interface for you so that you can easily track your metrics daily. Check out how leading e-commerce brands are using product personalization to drive sales and increase customer engagement.

A company collects and stores customer data from various touchpoints, including all sales channels, intending to integrate it with its data stack to enhance comprehension, communication and purposeful action. But in most cases, technological silos and data scattering/dispersion hinder reconciliation and comprehensive information visibility.

The solution to this problem is big data and predictive analytics. A layered approach of integrating data from these silos, cross-pollinating it across multiple channels, using predictive analytics to automate insights and action quickly and effectively provides a robust customer journey mapping which enables customer personalisation at micro-levels and personalised recommendations thereby creating an engagement loop that is predictive, personalised and ecosystem Agnostic.

As ecommerce becomes more complex, with multiple sales channels, the need for easily accessible customer information grows. The traditional approach to data integration and access is not adequate for today’s modern brands.

Understanding the customer data landscape, especially their differing characteristics and needs, is crucial for an effective customer engagement strategy creation and execution.

To ensure an efficient and unified data outcome for building a holistic customer experience, brands can leverage thirty-party martech platforms like Karix’s Gamooga (its marketing automation platform), Moengage and CleverTap. Karix’s Gamooga is built on AI technology to add intelligence to customer interactions and deliver customer context-aware messages.

The solution uses AI algorithms to generate unique customer segments based on transactional data. It can also be configured for predictive analytics around churn risk profiling, which allows businesses to understand who is at risk so that quality services can be proactively provided. According to Kaul, the response rate post gamification has been more than 20 percent higher than pre-gamification when it comes to cross sales, while the average order value after gamification is three times more than before.

Source@ https://exrconsultancyservices.com/e-commerce-brands-how-can-multi-channel-touch-points-drive-personalization/

Website@ https://exrconsultancyservices.com

[syncloudsoftech]

What are the benefits of WhatsApp Marketing Platform?

- Using WhatsApp Marketing Software, you build personalized relationships with customers through 1:1 Live Chat support in real-time on WhatsApp.

- WhatsApp messages have a 98% message open rate & 45-60% click-through rate. This is 5x more than emails & SMS.

- WhatsApp Marketing Softwares allow you to send WhatsApp Broadcasts to unlimited users, thus helping you increase conversions by 45-60%.

-Using an official WhatsApp Marketing Software, apply for a verified Green Tick on WhatsApp which can boost your brand's credibility.

[tanlasolutionslimited]

Suit Up For The WhatsApp Business Solution | WhatsApp API.

With over 1.5 billion people using WhatsApp every month and 2 billion voice and video calling minutes every day, it is safe to say the app is connecting and bringing people closer virtually via smartphones.

WhatsApp is becoming a part of Indian society

In India, more than 200 million people use WhatsApp every month which is over 35% of the country’s internet user population.

And that brings us to the question

If everyone’s on it how can a big business remain far behind?

Big businesses needed an application that they could integrate with their existing platforms at scale. That’s why the WhatsApp Business API was rolled out in 2018. It is available for bigger enterprises via third-party service providers like Karix.

WhatsApp API? What’s that?

The WhatsApp Business API (Application Protocol Interface, basically a tech term for a connector) enables medium to large businesses to connect their existing communication systems to WhatsApp. So, messaging that otherwise would be sent to customers through other channels such as emails, SMS, or phone calls can now be redirected through their favorite app.

Why the API is great news

Apart from the fact that the WhatsApp Business API enables companies to get through to customers on a channel where their communications are most likely to be read and responded to, the API route offers a host of other benefits.

Scalability

With the WhatsApp Business API, businesses can send WhatsApp messages to their customers at scale.

The ability to send out rich media communications

Companies can now send out sparkling images or documents if they choose to when offering customer care. Add in all kinds of media such as audio, rich text, and emojis and you’re speaking the lingo the customer is most familiar with. When you wrap up all of this, with the API’s ability to seamlessly integrate with a business’s existing CRM systems, core applications, and customer apps, the possibilities are endless.

The API enables seamless two-way communication

Customers can reach out to and interact with a business, request transactions, updates, and information — all of which can be automated at the business end through artificial intelligence and natural language processing (NLP) software — as well as interact with human agents when needed.

Opt-in

WhatsApp does not want users to be spammed or businesses to suffer. Therefore, only users that opt-in to receive messages via an outbound channel can be sent those messages.

Integrations to Enterprise Applications

Just as Email is integrated with Support, Sales, and Internal Communication. WhatsApp is soon becoming an alternate channel of business communication. And, to help it fit into various tools and systems such as Ticketing tools, Sales CRM, Channel management, Inventory management systems, and more, it becomes important to have WhatsApp easily integrated via API.

Sound too good to be true, is there a catch?

Like with every other technological advance, businesses need to internally support the development of WhatsApp technology skills and spend money on hardware and network resources. Also, the systems need to be monitored 24/7, and resources are factored in for system integration, security, upgrades, and maintenance.

Karix can rescue businesses from getting sucked into infrastructure, deployment, and maintenance woes. Karix’s platform has a team with ready infrastructure which can either be set up on-premises or in the cloud. With a trained deployment and 24/7 support team in place, businesses do not need to waste bandwidth getting their hands dirty with implementation and maintenance challenges. Cloud deployment also takes care of scalability and unplanned spikes of traffic.

The two-way street to the customer’s heart

The WhatsApp Business solution is a giant that no business can afford to ignore anymore. And with the right collaboration, the platform can be leveraged to unlock the potential for creating engaging customer experiences at scale that can help companies establish long-lasting customer relationships.

For more info:

https://www.karix.com/products/whatsapp-business-api/

Reference Article:

https://www.karix.com/articles/suit-up-for-whatsapp-business/

Read More Articles from Karix Blog:

Automating Customer Support with WhatsApp API | OTP Platform

Opt-ins for Your WhatsApp Business Number

[prasadtracedealsuniverse]

Lead Generation And Conversion Channel

According to a recent study published by Business2Community, 82% of consumers want immediate responses to their questions when they are interacting with a brand online. Business Insider predicts that by 2023, chatbots will save companies in the healthcare, banking, and retail sectors upwards of $11 billion!

Chatbots are everywhere, and of all the platforms to build these automation flows on, WhatsApp stands out from the pack. With over 2 billion users globally, adopting WhatsApp as one of your main channels for support, communication, and content distribution is a no-brainer. It is an environment where potential customers are already comfortable, making them more agreeable to your messaging.

Let us delve into what makes WhatsApp a uniquely strong option for chatbot automation, customer service, lead generation, and engagement.

Unparalleled reach

As we have mentioned, WhatsApp is by far the most widely used messaging app in the world today. Billions of messages are exchanged daily between users of all demographics. A German study showed that around 63% of WhatsApp users use the app daily, which is significantly more than apps like Instagram (13%).

From these numbers, we can infer that WhatsApp has become essential to people’s texting. Unlike calling a 1-800 number or writing an email, messaging a business on WhatsApp feels natural.

The wide reach also means that WhatsApp is the best channel for receiving important or urgent notifications such as shipping updates or a flight getting delayed.

High alignment between user intent and platform capabilities

According to a Tyntec study, most users polled would like to get tasks like tracking deliveries, schedule delay updates, and appointment settings are done on WhatsApp. With the help of solution providers like Karix, the WhatsApp Business API allows businesses to greatly reduce the number of steps it takes to perform common tasks and move them closer to conversion without leaving the chat window.

What’s more, the API encourages businesses to reply to incoming messages quickly by enforcing a 24-hour Session Messaging window.

Automation and scalability

Research done by Autodesk shows that approximately 50% of user queries can be answered by chatbots. This automation run 24/7 and can solve multiple problems simultaneously.

This cuts down the staffing cost for customer service agents massively. It also frees up human resources for utilization in more complex or nuanced tasks that cannot be handled by an automated conversation.

Additionally, when you use a platform like the WhatsApp Business API, you can code your chatbot to raise a ticket with all the details of the user’s problem making it much easier for a human agent to gain context when the ticket is transferred to them.

WhatsApp Lead Generation and Conversion Use Cases

One of the wonderful things about WhatsApp Business is that all the conversations must be initiated by the customer. This opt-in mentally moves them one step further along the journey to conversion since they voluntarily engage in the conversation.

Let us talk about a few ideas for how WhatsApp Business can be used to create deep customer connections, generate new leads, and convert them into paying customers.

Automobiles

Nobody likes being cold called at random times of the day about ‘a new car you might be interested in.’

The WhatsApp Business API allows businesses in the automotive space to reach out to potential customers about new product launches in an engaging and non-intrusive manner. A lot of your potential buyers are most likely already using WhatsApp regularly.

By creating a series of conversational flows that highlight the key features of the vehicle, you can pique the interest of potential buyers.

If they proceed far enough into the conversation and indicate enough interest, you can offer them the option to schedule a test-drive session within WhatsApp.

One of the major consideration’s prospects have when they are looking for a vehicle to buy is comparing the features of the car they’re looking at to others on the market – ‘Product X vs Product Y’. This is where the flexibility of WhatsApp as a platform shines through – you can easily send prospects product comparison videos, FAQ documents, spec sheets, and brochures over chat so they can go through all the technical details they need to make an informed buying decision.

In addition, sending them engaging videos which show the car in action on different terrains and locations can really solidify their vision of seeing themselves owning and enjoying the vehicle.

To reach out to as many potential buyers as possible, you can target your specific demographic with click-to-WhatsApp ads on Facebook and Instagram.

Retail

WhatsApp is a great tool to improve conversion rates from the traffic you are already generating through your website and your social media platforms. Instead of asking people to opt-in to an email newsletter or communicate via a different third-party chatbot service, you can just drive them to a WhatsApp conversation to continue the conversation.

Within WhatsApp, it is much easier to gauge user intent and gently nudge them toward a conversion by offering specific product links and product guides.

For example, if they are considering a specific piece of furniture, you can send them different finishing options to help them visualize how it would look in their living room. Additionally, you can send them detailed product guides and images/videos of other customers using the same or related products so they can make a more informed decision. Send them links to buy the product in question at the appropriate time within the chat. If they so desire, give them the option to speak to an expert who can answer any other questions they may have before buying.

Finance

If you are a banking firm or a financial advisory company, WhatsApp is a great platform to create lasting customer relationships and offer priority service to high-value clients.

Business owners are usually inundated with all kinds of unsolicited emails offering them memberships to exclusive clubs and ‘top-secret’ advice that will supposedly transform their businesses. The last thing they need from you is another few emails in their inbox which they won’t even open, let alone read.

Instead, you could create a click-to-WhatsApp campaign that targets business owners and high-income individuals and offers them no-fluff advice and answers to important questions they have. You can ask them a series of questions to gauge if they will be a good fit for your service. Once they are vetted, you can assign them a combination of automated chat flows and a personal customer service rep that will be available to answer their queries any time of the day or night.

WhatsApp messages have an open rate of over 95% across the board (99% in some cases) which in combination with all the other advantages WhatsApp has over traditional channels like SMS or email (automation, multimedia, interactivity) makes it a frontrunner for any lead generation or conversion campaigns you may want to undertake. Whether it is answering a few final doubts before the prospect clicks ‘Buy’ or impressing them with the spontaneity of your customer service to turn them into repeat buyers, WhatsApp Business is a must-have for brands who want serious growth.

We hope this article opens a few new frontiers for you to consider with your marketing campaigns. For more cutting-edge research and insider tips on using WhatsApp Business, stay tuned to the blog!

For More Info:

https://www.karix.com/products/whatsapp-business-api/

Reference Article:

https://www.karix.com/articles/why-whatsapp-is-a-fantastic-lead-generation-and-conversion-channel/

[hansaeventsseo-blog]

Services by Hansa Events

Hansa Events is one of the most illustrious event management companies in India to organise events right from the production stage until the very end. It aspires to create an experience that is nothing short of absolutely fabulous and doesn’t leave any stone unturned to create an event that is phenomenal in every aspect. With a keen eye for detail, a subtle sense of perfection, and meticulous curation, Hansa Events organises events that are customised based on your brand’s taste, target audience, and occasion.

 Hansa Events is known to be one of the top event management companies in India to have tied up with prestigious brands and icons to manage and organise large-scale events. It has organised some of the biggest award functions in the country, like the IAA Olive Crown Awards, the CNBC Business Leadership Awards, the IAA India Awards, the IAA Leadership Awards, the CNBC Healthcare Awards, and the CAIRN Cafe Awards. Hansa has also organised launch parties for a plethora of renowned brands. Some of the best of these include the Rowdy Rathor Trailer Launch, the Suzuki Hayabusa and Intruder Launch, the Vodafone 4G Launch, the ETA General Launch, the Bosch Washing Machine Global Launch, and the Bosch Mixer Grinder Launch.

 Unlike other event companies in India, Hansa Events caters to a large and varied audience and doesn’t limit itself to just large-scale events. It has organised national conferences like the Zee5 Skyfire Press Conference, the MAERSK GSC Leadership Conference, and important conferences that raise awareness too, like the International Conference on Women Trafficking, the Bancon Banking Conference, and the Vodafone Management Conference. Hansa has also organised influencer meet-and-greets and has been associated with brands like Nikon, Vodafone, Michelin, Zee, Google, TATA, Karix, Reliance, and more.

[the-pressnews]

Karix Mobile partners Truecaller to offer business caller ID solutions

Karix Mobile partners Truecaller to offer business caller ID solutions

Karix Mobile, a wholly-owned subsidiary of Tanla Platforms Limited, India’s largest CPaaS provider, and Swedish Caller ID firm Truecaller announced their partnership to launch the Verified Business Caller ID solutions for enterprises to enrich the user experience by fostering a communication ecosystem built on trust and safety. Enterprises in India can now leverage this solution to connect…

[digitalfime]

Top banks in TRAI list of defaulters of pesky SMS norms

Top banks in TRAI list of defaulters of pesky SMS norms

Over 40 entities including top banks such as , HDFC, , PNB etc, besides LIC, Samsung, Delhivery are in a defaulters’ list released by the Telecom Regulatory Authority of India (Trai) of business entities who have failed to comply with the latest norms to control pesky SMSes. Top SMS aggregators including Karix, Kaleyra, Gupshup, Route Mobile, ValueFirst and 35 others have also been named by Trai…

[tanlakarix]

Top Benefits of WhatsApp Chatbot for Ecommerce – Karix

In the ever-evolving landscape of e-commerce, businesses are continually seeking innovative ways to enhance customer experience, streamline operations, and boost sales. Among the plethora of tools and technologies available, WhatsApp chatbots have emerged as a game-changer, offering many benefits for e-commerce ventures. From automating customer interactions to driving sales and fostering loyalty, WhatsApp chatbots are revolutionizing how businesses engage with their audience. In this article, we delve into the top benefits of WhatsApp chatbots for e-commerce, explore various use cases, and provide insights into best practices for implementation.

Enter the Saviour — WhatsApp Chatbot

As consumers increasingly prefer messaging platforms for communication, integrating a WhatsApp chatbot into your e-commerce strategy presents a golden opportunity to meet them where they are. With billions of active users worldwide, WhatsApp provides a massive reach and offers a familiar environment for users to interact with businesses seamlessly.

Benefits of Deploying a WhatsApp Chatbot for E-commerce Business

1. Showcase Product Catalogues

WhatsApp chatbots serve as virtual storefronts, allowing businesses to showcase their product catalogs directly within the chat interface. Users can browse through products, view images, check prices, and even make purchases — all without leaving the conversation.

2. Lead Generation

By leveraging WhatsApp chatbots, e-commerce businesses can capture leads effortlessly. Through engaging conversations, chatbots can qualify leads, gather contact information, and guide prospects through the sales funnel, ultimately increasing conversion rates.

3. Automate FAQ Handling

Customer inquiries can inundate e-commerce businesses, consuming valuable time and resources. WhatsApp chatbots excel in automating frequently asked questions and providing instant responses to queries related to shipping, returns, product information, and more, thereby enhancing customer satisfaction and reducing support overhead.

4. Up-sell and Cross-sell Products

With intelligent recommendation algorithms, WhatsApp chatbots can analyze user preferences and purchase history to suggest relevant products. By nudging customers towards complementary or higher-value items, businesses can maximize revenue and enhance the overall shopping experience.

5. Loyalty Programs

Maintaining customer loyalty is crucial for long-term ecommerce success. WhatsApp chatbots facilitate personalized interactions, enabling businesses to deliver exclusive offers, promotions, and rewards directly to loyal customers. This fosters a sense of appreciation and encourages repeat purchases.

Use Cases of WhatsApp Chatbot for E-commerce

Showcase Product Catalogues

A clothing retailer utilizes a WhatsApp chatbot to showcase its latest collection to customers. Users can browse through different categories, view product details, and even place orders directly through the chat interface.

Lead Generation

A furniture company integrates a WhatsApp chatbot on its website to engage visitors and capture leads. The chatbot initiates conversations, asks qualifying questions, and collects contact information, enabling the sales team to follow up with potential customers promptly.

Automate FAQ Handling

An electronics store implements a WhatsApp chatbot to handle common customer inquiries. The chatbot provides instant answers to questions regarding product specifications, warranty information, and troubleshooting, reducing the burden on customer support agents.

Up-sell and Cross-sell Products

A cosmetic brand utilizes a WhatsApp chatbot to upsell and cross-sell its products. By analyzing customer preferences and purchase history, the chatbot recommends complementary beauty products and encourages users to add them to their cart.

Loyalty Programs

A coffee subscription service leverages a WhatsApp chatbot to reward its loyal customers. The chatbot sends personalized messages with exclusive discounts, freebies, and early access to new products, fostering customer loyalty and retention.

Best Practices to Implement for a WhatsApp Ecommerce Bot

1. Keep the communication crisp and clear

Ensure that your chatbot’s responses are concise, relevant, and easy to understand. Avoid verbosity and aim to deliver information in a conversational tone to enhance user experience.

2. Add “Talk to a human” checkpoints strategically

While chatbots excel in handling routine inquiries, there are scenarios where human intervention may be necessary. Incorporate options for users to escalate to a live agent seamlessly whenever required.

3. Prioritize customer privacy

Respect user privacy and adhere to data protection regulations. Communicate how customer data will be used and ensure that your chatbot is compliant with relevant privacy policies.

Wrapping Up

In conclusion, WhatsApp chatbots offer a myriad of benefits for e-commerce businesses, ranging from improving customer engagement and streamlining operations to driving sales and fostering loyalty. By harnessing the power of AI-driven conversations, businesses can create personalized experiences, automate repetitive tasks, and stay ahead of the competition in today’s digital landscape. Embrace the potential of WhatsApp chatbots and revolutionize your eCommerce journey today!

For more Info: https://www.karix.com/products/whatsapp-business-api/

[karix]

Discover how Karix powered Urban Company's Hyper-Local Success.

Being hyper-local requires communications to be personal, contextual, immediate, and actionable. In addition to these, convenience through communication is another important feature for consumer-facing brands in the hyperlocal segment.

Discover how brands like Urban Company are pairing WhatsApp with other tools to drive successful hyper-local strategies. http://bit.ly/3hWfN4V

[adalidda]

Illustration Photo: Start-up Karix booth at the 2019 edition of Great International Developer Summit, April 22-26, Bangalore, India (credits: Saltmarch Media / Flickr Creative Commons Attribution-NonCommercial-NoDerivs 2.0 Generic (CC BY-NC-ND 2.0))

Call for applications: Turbostart programme for Startups in India

The winning start-ups will enjoy a multitude of services pro-bono for 12 months or until the next round of funding, whichever is earlier. These services will take away the stress of starting-up and will help the founders take their creation to the next level.

Turbostart Invests up to INR 2-crore In exchange of 10-14% stake in the winning start-ups. This process will be executed within 30 days* the Grand Finale. *Subject to due diligences Turbostart will also facilitate additional rounds of fund raising through investors, family offices, and other related avenues.

Product Validation Validate your product or service through our industry-investor network and gain insights on tried and tested methods for launch or scaling up.

Brand and Digital Strategy Strategize communications to build your brand’s perception in line with the business strategy.

Marketing and Sales Build a marketing plan to reach customers fast and create optimized sales campaigns.

Business Modelling Create or evaluate business models to capture and enhance value

Application Deadline: November 30, 2019

Check more https://adalidda.com/posts/oa2DjcQfeeNAmbZvp/call-for-applications-turbostart-programme-for-startups-in