#im not usually one to recommend brands but Seagate hard drive has fantastic customer service | Explore Tumblr posts and blogs

an--artistic--autistic · 23 hours ago

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my hard drive is defective and I was really stressed out for like 20 minutes but the company is able to replace it and try to recover everything and even covering the shipping costs to do it.

#I checked like 3 times about the price but I don't have to pay anything for it #if it was over $150 to repair it i was going to buy a new one #but their chat bot was surprisingly effective #and the live agent was very quick to answer all my questions and set everything up to get it fixed #im not usually one to recommend brands but Seagate hard drive has fantastic customer service #I'll evaluate again once everything gets sorted out (which might take a while since i have to ship it to the states) but so far; fantastic #(versus telus not letting me change my account name after two years of trying to contact them)#(I've talked to so many people and nobody is able to do it)#(i have to call a specific line on the phone to get transferred to the people that might be able to do it)#(no in person locations will do it - they offered to let me use their store phone to call but the entire issue is im hoh and can't do calls)#anyways. seagate so far has wonderful customer service 10/10

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