#i dont know why she hired us again she hates one of our techs enough to remember him by name and ask he not be sent
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knaveofmogadore · 11 months ago
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You ever have a customer with a legitimate problem but they're such an asshole that they extinguish the embers of empathy within you with their insolence?
#messages from knave#her name is [redacted] and I've dropped from being her champion to wishing she'd lose internet#in about 4 hours#i felt. SO BAD. for this woman last night. only for her to call and scream at me#when the office phone turned on this morning#she's like 'the weather shouldn't have effected anything' when it was raining half this week#this same woman blew her top that people were late when a fucking tree was blocking the road#i tried so hard to keep feeling bad for her cause we (my boss) genuinely screwed up at her house#but she's made it extremely difficult to keep being nice to her because she's begun inventing problems#like for example#i say 'the electrician is gonna be there between 9 and 10am'#she says 'youre disorganized and confused because he said he cant be here at 9. why are you terrible at your job'#i send her a SCREENSHOT where the electrician says he's going to be there around 9:30#she says 'thats not 9am' motherfucker that isnt what i said. He gave a timeframe of 930ish to 10am and that is what i told you.#between 9 and 10#lord in heaven#i dont know why she hired us again she hates one of our techs enough to remember him by name and ask he not be sent#she's never said a nice word and threatens to sue us constantly like WHY DO YOU WANT US TO WORK FOR YOU IF YOU HATE US#YOU'RE PAYING. GO ELSEWHERE#and i tell her last night 'just so you know we're not done#'we have to come back#and what does she do but fucking call me at 8am yelling about why shit isn't done. ma'am. i told u it wasn't finished#im going to lose my mind#can't even make her my boss's problem because he threw a temper tantrum at the implication something was his fault#and fumbled their text chain so gloriously last night that he wont even share what he said to make her want to sue him specifically#I don't even WANT to know what he said because it'd give me an ulcer thinking about it#i need another job before this one gets sued into the ground#also im sick because my partner works retail and thats about as bad as having a kid in daycare
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