#her name: Boots 🥾

[ratbugs]

it’s Boot’s beach day 🏝️

this is her favorite shell 🐚

[sjsmith56]

Customer Service

Summary: Bucky’s former girlfriend helps him buy a new suit, but he’s there for other reasons. First part of a two part series.

Length: 3.6 K

Characters: Unnamed OFC, named minor OFC, Bucky Barnes, Sam Wilson.

Warnings: Bucky showing up unannounced at her workplace, OFC remembering the not so good times, anxiety.

Author notes: Once upon a time I worked retail. An ex-spouse or lover showing up unannounced was always problematic. I’m not terribly knowledgeable about what men’s suits go with an athletic build, although my research did lean to a preference for the Hugo Boss and Calvin Klein labels.

🥾 👔 💔

“There’s a customer here that wants to speak to a manager,” said Lynette, the clerk at the customer service desk, sticking her head in the door of the office. She had a big smirk on her face. “I’m just warning you to be careful.”

I pulled my glasses off to glare at her as I really didn’t have time to deal with a grumpy customer. She shrugged.

“That’s why you get paid the big bucks.”

I followed her out and turned the corner where the most beautiful man I had ever seen leaned on the counter, someone I knew well and hadn’t expected to ever see again. Tall, broad-shouldered, with soft dark brown hair, rugged good looks, and a pair of blue eyes that pierced me as sharp as a knife. He had a smirk on his face as if he knew exactly the effect he had on me.

“Good afternoon, sir,” I said, trying to modulate my voice so that I didn’t give away that I knew him. “How can I be of assistance?”

He looked at me in surprise. I was going to be like that was I? Well, two could play that game.

“I would like to return these work boots,” he said, in a manner that indicated he wasn’t going to take no for an answer. “They fell apart the first time I used them at work.”

There was a black garbage bag on the counter that I assumed held the boots in question. Before I looked in it, I looked at him, trying to gauge if he was going to be one of those customers to me, in front of a witness. You know the type, someone who buys something to replace the worn-out ones he already has, then tries to pass the worn-out ones off as the newer model in order to get his money back. It’s a scam, and I could always pick out the type of person who would do that, which he wasn’t but it would be just like him to push the boundaries, trying to make me react to his being there. Internally I really hoped he wouldn’t go this far to punish me for ending it with him but his manner, although brusque, had none of the tells of someone who was trying to make life hard for me.

“Do you have your original receipt, sir?” I asked politely.

He nodded, pulled his wallet out of his jeans and opened it, revealing a carefully folded receipt that he handed to me, from his gloved hand. Lynette noticed the glove but stifled her reaction to it, except I could tell he noticed, as his eyes narrowed slightly, as if he was a little bothered. Briefly, his eyes flickered to mine. Had I not told anyone about us?

Swallowing, I opened the bag and looked inside at a pair of boots that had definitely seen better days. Although the top portion of them and the tread looked fairly new it was obvious that whatever mission he used them for was too much for the boots to handle. In several places the top part of the boot had pulled away from the sole. The stitching had also split in several of the stress points. I could only imagine what he went through that had caused this much damage to the boots. It was one of the reasons we broke up; nights of imagining the mission, wondering if he was alright but not hearing from him, not until he walked through the door all bruised and battered, sometimes still bleeding because he didn’t want to bother the medical staff. Meaning that I had to patch him up and deal with the stoic suffering he inflicted on himself by not believing he was worth being looked after.

“May I ask what line of work you’re in?” I asked politely. “These were new but seem to have been subjected to a lot of ….” I didn’t want to say the abuse word. “Um … stress.”

“I have a stressful job,” he answered, still playing the part of the customer who was a stranger to me. As if he hadn’t ever touched me in ways that no other man had; had never told me he loved me, who hadn’t argued with me sometimes just for the sake of arguing and liked seeing me all fired up because it meant the makeup sex after would be incredible. “It sometimes involves a lot of … running, jumping, kicking, and often moving through uneven terrain of all types.”

“Okay,” I replied, taking in a breath and deciding I couldn’t do this anymore. “I’ll authorize the refund, since your receipt shows you’ve only had them a week but obviously this brand won’t stand up to the pressures of your job. I would suggest you try a specialty footwear store that can provide something sturdier for you.”

His face changed when he realized I wasn’t going to prolong this moment anymore. Mentioning he should buy elsewhere could also be taken that I didn’t want to see him come back here, to where I worked. I entered the refund in the cash register, asking him to insert his bank card to finish the procedure, then had him sign our copy of the new receipt. I looked at the signature, J.B. Barnes, then at him.

“Is there a problem?” He looked at me with his eyebrows raised; as if he was willing me to say something, anything that he could respond to.

“No, no problem.” I made the mistake of getting caught by those eyes, becoming a little lost in them. It wouldn’t have been the first time those eyes made me change my mind, but not this time. “You have nice handwriting.”

“Thank you,” he smiled sadly, making my heart flutter a little. “I appreciate the good customer service.”

“You’re welcome,” I replied, then smiled my customer service smile as he turned around and walked away.

That should have been the end of it, except he turned around and looked at me one more time when he met up with Sam Wilson. He almost waved at me, but Bucky shook his head at him, and instead he just put his hand on his friend’s shoulder, in support. I heard Lynette gasp.

“That was Captain America,” she exclaimed. She grabbed the receipt that he signed. “That meant he was Bucky Barnes. He looked at you.”

“Of course, he looked at me. I was processing his refund.”

She wouldn’t stop talking about it, so I went out on the floor, wanting to get away from her incessant blathering about how I should go out with Bucky as it was obvious to her that he was sweet on me. Although I normally worked as a manager in the clothing department, I sometimes acted as customer service manager when that person had a day off. I still had a duty to walk around the store, making sure everything was working the way it should. That’s when I saw him again, Bucky, that is. He and Sam were in men’s wear, looking at shirts. By the sounds of it they were having a disagreement.

“Can I help you with something?” I asked.

They both turned to look at me then shared a look that can only be described as polar opposites. Sam grinned at Bucky, who scowled at him.

“He needs a dress shirt,” said Sam, playing along for the benefit of the male clerk on duty in men’s wear. “There’s a little problem in that he thinks a button cuff will be too tight. But he hasn’t worn a French cuff since the 1940s and thinks they’re old fashioned.”

“On the contrary,” I replied. “A French cuff is very fashionable. Personally, I think it offers a classy look to a man. Are you wearing a suit or a blazer?”

“Suit,” said Bucky, who seemed taller now that he wasn’t blocked by the customer service counter, taller than the last time he held me; broader than the last time I placed my head on his chest and listened to his heartbeat, sexier than the last time we made love.

“What colour of suit and what colour of shirt do you want?”

“I don’t know,” he admitted. “I don’t even have a suit yet.”

“What’s the occasion?”

“A formal event that he doesn’t want to go to because he doesn’t have a date,” smirked Sam. Trust him to be blunt.

“Sam,” glared Bucky. He turned to me, looking a little flustered. “Sorry, I really don’t know what I want. He’s right. I haven’t bought a suit since the 1940s and the one suit I had then was what I could afford.”

He looked a little lost, not that I could blame him. Outside of his missions, his wardrobe consisted of black jeans, blue jeans, long and short sleeve T-shirts, and Henley shirts, and those plain black combat boots that he wore constantly. He never wanted to go out anywhere that required a suit; always saying that he just wanted to stay in, as I was all the entertainment he needed. It was nice until it became stifling. The male clerk was helping another customer, and I suddenly didn’t want Bucky to leave. When we were together, I offered to help him buy a suit, but he always turned me down, saying he didn’t want to be my customer. But if this was the only way I could show him that he would be more than that then I was going to take my shot.

“Would you like me to dress you?” I blurted out.

“Excuse me?” His eyes opened wide. “What do you mean?”

“Sorry,” I smiled. “What I mean is, would you like me to help you find the right suit and shirt for this event?”

“I don’t want to take you away from your manager duties,” he answered, still looking unsure.

“Our store prides itself on its customer service,” I stated. “It would be my pleasure to help you find the right clothing for this event, Mr. Barnes.”

“She knows what she’s doing, Bucky,” said Sam, in a low voice. “I think you should listen to the lady.”

“Alright.” Bucky’s acceptance of my offer was said softly but loud enough for both me and Sam to hear.

I called up to the office to advise them I was helping a customer in men’s wear, taking measurements for a new suit so I wouldn’t be available for the next half hour. Then I pulled a card out of a drawer and wrote James Buchanan Barnes in the Customer Name portion.

“I’ll mark all of your measurements here,” I said. “That way, you won’t have to be measured again if you ever decide to buy another suit with us. It will also mark your preferences in suit style, shirt style, colours, and shoe size.”

“Shoe size?” he asked.

“You will need a pair of dress shoes,” I replied, looking down at his combat boots, all worn and scuffed. “Those won’t exactly complete the look you’re going for.”

“No, I guess not,” he agreed. “What do you need me to do?”

“Well, we can start with taking your height and weight measurement,” I began. “We have a scale here, unless you’re pretty sure of what you weigh.”

His eyes went soft. “6 feet even, 220 lbs., it doesn’t change.”

I wrote it down. “We need to take your body measurements; in one of the dressing rooms if you want privacy as you’ll have to take your jacket off and your Henley. We can choose a shirt first then wear that while I take the suit measurements, so the jacket fits properly.”

“Let’s do that,” he agreed, and waited for me to lead him to one of the larger dressing rooms.

He took his jacket off, then his Henley. Sam took them while he sat in a chair. I got the measuring tape and stood in front of Bucky, before wrapping it around his neck, taking the neck measurement.

“How are you?” he asked, in a low voice meant just for me.

“Managing,” I answered, getting a slight grin from him at my pun. “You?”

“Existing,” he replied, making me look up at him, and noticing how tired he seemed.

I took his arm measurement and wrote both measurements down on the card. “So, what type of shirt would you like? Classic fit, with room for your shoulders? Close fitting to display your physique? Button cuffs, French cuffs?”

“Why don’t you pick out some suitable choices, so I can see them on me?” he suggested.

Nodding, I left him and Sam there and went out to our selection, looking for some candidates. I picked white ones, thinking that if he wanted a coloured shirt, he could grab one with the same size and features. Taking them into the dressing room I was surprised to see he had his T-shirt off.

His physique never failed to impress me. His vibranium arm and shoulder had been made to match his right arm and shoulder, and the Wakandans had done a superb job of duplicating the musculature of that limb. As I removed the updated classic look shirt from its package, then removed the pins holding it together, he watched me, standing close enough so that I was aware of his scent. That mixture of citrus and sandalwood, from a cologne I gave to him on his birthday, brought back memories of burying my face into his neck during our more intimate moments, breathing in his unique essence. Fumbling with one of the pins, I stopped and took a breath, recenterring myself before handing the shirt to him. Without a word, he took it and put it on then buttoned it up. I handed him some cufflinks to go with the French cuffs. Taking the glove off of his left hand he attached that cufflink first, then the next one before standing in front of the mirror and taking in the fit.

“That’s almost perfect,” I said. “The length is enough to tuck in, without the threat of it coming out. The shoulders are snug enough to show your form but roomy enough for your muscles to move. The French cuffs give you a tailored look with enough room not to bind your wrists.”

Sam coughed and we both looked at him, at his timing. “I didn’t say anything.”

With the shirt on I began measuring Bucky for the suit jacket, starting with the chest, over arm, neck, and sleeve length. Then I continued with the shoulders, waistcoat length, jacket length, bicep, wrist and stomach. The next set of measurements were for the pants, waist, hips, thigh, knee, then the rise, running the tape from the front of waist down over the crotch and up to his back. We both glared at Sam who pointedly looked elsewhere for that measurement as well as the inseam measurement, before finishing off with the out seam.

“We can go look at the suit styles,” I said. “I think with your broad shoulders and slim waist that you should stick with Hugo Boss or a Calvin Klein suit. They’ll need minimal tailoring to be fitted properly. You can leave the dress shirt on, while you try the jacket on the sales floor.”

Both men came out and I showed them the suits, not surprised when Bucky gravitated towards the black ones. Colour was hard for him, as he always thought it made him too visible. The arm already did that, in his opinion. He tried on several jackets in his size before he found one that he liked, nodding his head as he looked at himself in the mirror on the floor. I found his waist size in the matching slacks and draped them over my arm.

“Ties?” I asked, walking towards our display. “You have your choice of plain, patterned, paisley, stripes.”

“Plain, black,” stated Bucky. “Could I try a black shirt as well?”

As much as I wanted him to experiment a little, I also knew he would look stunning in a monochrome suit ensemble of black. I found a black shirt to match the white one he wore then took them back to the dressing room. While he put them on, Sam came with me to the shoe department to find a pair of shoes. As soon as we were some distance away, he stopped and hugged me.

“How are you?” His eyes were full of concern. “This must be hard for you.”

I shrugged. “I miss him, even with all of his quirks. He can’t just show up here unannounced. Why is he really here? He wouldn’t even step foot into the store before even though I offered to help him find clothes many times.”

“I know.” He looked back towards the men’s wear department. “This formal event is mandatory for him. We’re going to the White House to receive a commendation and attend a banquet. It’s made his anxiety level go up through the roof. You always had a way to keep him level. It was my idea to come here and hopefully get your help. The work boots still had to be returned. He just bought them on impulse when he came here by himself the first time to ask for your help but couldn’t find you.”

I began walking to the shoe department; suddenly angered that Bucky was only here so I could make him feel better. Sam hurried after me.

“Seriously? You thought I could give him an emergency psychological bandage to get him through an anxiety episode? You’re better than that, Sam.”

“He needs you. He’s pretty lost without you.”

I could feel the need to cry bubbling up from my stomach and stopped at a display of men’s shoes, plain black Oxfords. Picking up a pair I held them up to Sam.

“What do you think? He’s going to look great in the suit and these will be just the thing to finish it off.”

“Yeah, he’ll like them,” replied Sam. “Size 12.”

I went in back to find the shoe, taking the moment to compose myself before coming out with the box. We began walking back to men’s wear when Sam stopped me again. With a sigh I looked at him, feeling almost at the end of my tether.

“Tell me the truth, are you happier without him?”

What an unfair question to ask. I wasn’t happy. I was miserable but I just didn’t know if I had it in me to put up with everything else. The moodiness, the lack of communication, the emotional withdrawal that happened around every anniversary of his fall, the possessiveness … the good things we had never seemed to outweigh the negative. Without even answering Sam knew what I would say, and he touched my arm, then nodded his head sadly. As we stepped into the dressing room Bucky stood there in the suit, wearing the black shirt, with the black tie, and the black pocket square poking out of the chest pocket. I took the shoes out of the box, doing up the laces, then kneeled in front of Bucky, helping him on with the shoes, before pinning the length of the trousers to fit the shoes and stepping back to look at the almost finished product.

“There you go,” I said. “You look great.”

“I feel good,” he replied. “Thank you.” His eyes flickered to Sam.

“You do look good,” said his friend. “The all-black look suits you.”

“I’ll take it,” said Bucky. “All of it, and the white shirt as well, with a tie of your choice. Just so I have two looks.”

“I’ll pick something out while you get changed,” I said. “Then I’ll meet you at the desk. The slacks can be left here for our tailor to shorten. They’ll be ready in two days.”

I found a tie, a paisley design, black with silver and gold accents, that matched the colours of his vibranium arm. There was even a pocket square to match, and I tossed that on the pile. I entered the information of the suit on the card. It would be entered into our database so that anyone could help him find what he needed in the future.

Sam came out with the suit, shirts and shoes, placing them on the desk. Bucky came out a few moments later, seeming a little more withdrawn. After entering the work order for the slacks, I handed him a claim ticket. It seemed odd that in this digital age we still used paper claim tickets, but it was what our customers liked, as part of the service. I tallied up the total, presenting the amount to Bucky, and he didn’t bat an eye as he pulled a black credit card out of his wallet. It seemed the superhero business had finally started paying off. As he entered the code on the terminal, I placed the suit jacket and shirts into a suit bag, the shoes and ties in a paper shopping bag. Then the receipt was handed over, and I looked at him, wanting to say something other than my usual customer service ramble.

“You should launder the shirts before you wear them, just so they’re softer on your skin,” I suggested. “In the shoe department are some protective sprays that will help keep them looking good in wet weather. You can also polish them with regular shoe polish.” Those blue eyes met mine, boring into me, maybe for the last time. “I hope your event goes well. You’ll look great and you’ll be fine.”

“Thank you for your help,” he smiled softly, seemingly accepting that it was over.

He gathered up his bags and stood awkwardly for a moment before turning away. This time he didn’t look back.

Part 2>>

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