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[moontaeilll]

ALL ABOUT SM GLOBAL PACKAGE & NEO CITY: SEOUL EXPERIENCE

by twitter user @sugnsook​ // @yudotaeil 

Hello~ so i am not that good at explaining/vlogging or writing stuffs but in this thread? or blogpost or wherever u guys reading this, i will try to describe my experience as much as I can. Also for now, I am dividing this post, FAQ-style  according to several topics, and I will put a separate detailed post on my own Neo City: SEOUL experience. I hope this will help for u guys deciding to splurge a bit on concert/global package!

Disclaimer: In the past, I got a few ccs complaining about my fangirl related-expensive expenses, I just want to note earlier here that as the whole prior to the actual concert, I was a part time student & working 30+ hours a week, working every chances I get. It was also my last semester of undergrad studies & I have been wanting to attend NCT’s first ever concert since 2017 and been really saved up since then, so I consider the large expenses is pretty much a treat for myself.

Tl;dr: if you worked hard enough and really wanted to attend your faves event, just go for it, as it was really worth it.

— General

What is included in Global Package?

Concert ticket (depending on days u wanna go), a good quality hotel for your stay, return transportation to & from the concert venue - hotel, preorder access to official merchandises, NCT 127 theme global package-special merchandises, NCT 127 theme snack boxes (after the concert), One themed lunch, a half day tour with tour guide before the concert, special event (varies according to what concert) - for NCT127’s we got a photoshoot session with NCT127’s life-size standee in SM’s infamous practice room itself.

How much does Global Package cost?

All i can say first thing first is….it IS costly. The ones I am paying is $949USD for Superior Single (Course C) as shown below:

The difference between the prices & packages are it depends on which hotel they will locate you & your seating in the concert. They also have Course A, Course B & Course C which depends on the concert days you are attending. Because I am flying out to Seoul just for the purpose of concert so why not just buy the two days ticket? And yeah that is why I chose Course C.

When does the ticketing open?

Usually the global package ticketing will only open at least one month prior to the actual concert, just like the concert announcement itself.  Basically right after SM announce the concert, just be prepared as the ticketing will be shortly after it, right before the general ticketing starts. My advice is just, save up save up and save up as it is really well-known super costly.

How competitive the tickets are?

It is less competitive than general ticketing for sure, but pretty competitive in between ifans itself. When I bought mine, I initially planned for just economy ones but the ticket sold out WHEN i clicked “payment”. So, be quick or you might need to wait a bit more. I’m the type to be anxious if I dont have my ticket yet so I really want my ticketing matters to be settled up as soon as possible so-- when I figured out the economy package got sold out I quickly clicked on superior option - impulsively hehs.

During that ticketing, SM allows you to hold your payment up to 2 hours, as for twin package buyers can split payment. So if the tickets sold out, you might be able to get it after 2 hours. NOTE THAT: SM changed the policy from 2 hours to 30 mins now.

Eventually SM will release more packages and you CANNOT change your options once you have buy it. The packages will be available up until a week/or two before the concert, but the type of packages is really depends. I would say, Course C - Economy package sold out pretty quickly because that is what most people aiming for.  

*also, keep refreshing the page if you are buying at the exact ticketing open time! The ticketing for mine opened 3 mins before the actual time so yeah….

How is the payment made?

Paypal only. Just be sure you have signed up to smtown travel account, and link you cards or have paypal balance to get your payment completed smoothly. Your package will only be confirmed once you get the payment confirmation so, having a working payment method is important. SM’s cancellation policy is ridiculous so I recommend everyone who is interested to join GP to do a thorough research beforehand.

Can international fans join general ticketing?

Yes, but not really feasible, as Yes24 sites require verification, unless you have connections with korean verifications or buy from 3rd party. The downside of 3rd party is you might get even more expensive ticket collectively compared to what Global Package has offered.

How good the seats are?

It depends on your luck as you will only draw your ticket basically the day before the concert. The more you paid for the package, the better the seats. For standing you might get a better queue number and in korea concerts you strictly go in by queue number. I chose seating, so for luckily one of my seat was right next to extended stage, and another seat was on the other side but center view. Also i luckily got both sides of seating so I can enjoy the concert with both views.

It is possible to trade your ticket between other global package holders tho - bcs i saw people did this at my hotel lol but you cannot ask sm to change your ticket. The concert ticket will be written as “해외팬투어” (intl fans tour), instead of your name.

My seat on the first day

My seat on the second day, center view

My seat on the second day, side view

Is there a customer service page i can rely to?

Yes. If there is one thing i would applaud SMtown travel for, it is for their customer service. I used a lot of their “Q&A” page and they typically will reply you within one business day. If you ask on weekend, they will respond to you as quick as on Monday. So if you have any like literally, ANY question about your package, just send a question to them and they will reply personally as soon as they can. And it is in english.

— Logistics

After you have bought your package, SM will update the logistics & schedule 2 WEEKS before the concert. So don’t worry if they ghosted you out before that 2 weeks lol.

Technically, they will divide the hotels according to the package type (dlx/superior/econ), then they will divide you into bus numbers, according whether you are seating/standing. Also your schedule will depends on the bus number you get. And this is non-exchangeable, as they prepared everything according to the list that they grouped you out.

How is the hotel?

For me, i got located at Ibis Styles Ambassador Hotel in Gangnam. Because I got single package, i got the whole hotel room for myself, lol what a new experience, as for my solo travels i only go for budget hostels 🤣. The hotel location is only 15~20mins subway away from the venue, and it is walking distance from COEX. There are a bunch cafes & convenience store nearby so it is pretty easy to get something. The only thing is SM’s booth opens at 8pm, so because I arrived early, I just roamed around until the booth opens. At SM’s booth, it is where you pick up your preordered merchs, sm’s merchs and most importantly draw your tickets. Also I took the chance when gathering with fellow global package goers to trade anything i needed to exchange while everyone is there.

I dont know where to put this under, but for GP, We were given a greeting card from the boys, bunch of stickers, a letter set (with colour pencil), L-holders, bunch of posters and nct127’s moodlight. For the letter set, you can decorate and write fanletter to the members and hand it to your tour guide at the time they ask you. I bought some masking tape and stickers beforehand to decorate my letter, u can prepare it ahead too and transfer it to the letter they give as the time frame is really short.

Can I go to the concert by my own?

Yes you can~ Be sure to tell your tour guide so that they dont waste time waiting. You also have to tell them whether u want to go back to hotel with them or not, as that is when they will hand you the snack boxes. If you are not certain of travelling alone in Seoul, i recommend to travel by the bus they provide, because the tour guide will bring you right until the concert entrance. For me, I wanted to join fan-events and roam around the venue more, so I decided to go on my own. (Best thing about it was when you’re in a train with fellow NCTzens they just airdrop you a lot of nct related stuffs — including the selfies they airdropped at the venue!).

— Itinerary

How tight the schedules are?

It kinda not as tight as I thought? Except for pretty early schedule on the first day, also Maybe because I got a seating ticket so I dont go to venue after the tours right away (standing fans had to queue right away after the tour)

And for me, this was my schedule —

25th 8pm: pick up merchs, ticket etc from SM booth 26th 10am - gather at hotel lobby 10:30am - depart for lunch (at Bulgogi Brothers), it was NCT127-theme and they play nct’s songs! 11:50am - depart to COEX artium - u get 1 hr to roam around there, I chose to roam around smtown museum 1pm - depart to SM C&C building in cheongdam, for special event Around 2~ish - depart back to hotel

U get free time in between and gather back at 4:30pm to depart to concert venue as concert starts at 6. As concert ends around 8:30pm, they give you about 45mins~ to get back to the bus if you wanna go back with them. 27th Bus departs at around 2 pm if i recall, as concert starts at 4pm. I went out at 10am lols (also tell your tour guide!) and bus departs around 7:30pm after the concert. 28th - check out around 12pm.

Detailed itinerary will be updated in my experience post.

The best thing about the concert period was they give you discount on some SM-related stuffs. For example, they give 30% off (?) for beverages at sm cafe for ticket/GP holders, and also discounted smtown museum admission. There were also new merchs got released that time, and some other promotions going on.

Snack box after the concert!

Merchs I collected from kfans giveaways at the venue

The best part was NCTZens spreading out the fanproject - sing Paradise during Encore; using Airdrop. NEO indeed 😎

The amount of memes & stuffs being airdropped - lol 

— Budgeting

General budgeting for my trip:

Flight - around 1.6K MYR return trip with 20kg luggage & meal (AirAsia)

Hotel - i only went during my GP stay period so it was all inclusive (hotel + concert ticket) with that $949 USD

Other expenses (tmoney, food, additional merchs) - about $250 usd is enough for me for 4 days, considering I spent on buying cosmetics & merchs a lot. My own preordered merchs was separate amt too, it depends on what u do/willing to spend around that period.

— For Muslim Fans

Do they provide halal meals?

They dont provide halal meat, but you can request for vegetarian option or seafood. During lunch, I got vegetarian bibimbap set. And for the snack boxes, too bad SM provided ham/bacon in the sandwiches, which I am not confident in removing it so I decided to not eat, just eat the cookies. Also they offer late-night meals after the concert (separate pay), but I didnt opt for that one and only went to eat at nearby places.

Can I pray before the concert?

Yes~ as I mentioned earlier, there are a few hours gap before you depart to concert so you can pray at your hotel beforehand. Or if you dont mind, like I did as I went to venue early on the 2nd day, I went to pray at Olympic Park area itself, there are a lot of benches or u can walk a bit further to isolated places to pray. I just sat down at some bench and pray while sitting down.

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These are what I can think of, and as I said earlier I do have another separate post regarding my own NEO CITY: Seoul experience, and I will update under a thread. If you have any questions feel free to contact me via twitter (@sugnsook/@yudotaeil) or  curiouscat.me/6sungjae.  Also for neo city fancams/random pics about my trip, it will be updated eventually under the main thread where this entry is posted :) Hope it helps!