#for things like gcash and paymaya and other such e-wallets
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kamreadsandrecs · 1 year ago
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ca3910 · 6 months ago
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i wish Gcash got better [ig its a more positive and optimistic way of saying Gcash is a dogshit service]
it has a TON of issues and r/Philippines has already enumerated a ton of it
ill start tho by saying that it being totally unusable unless in its latest version is kinda justified for security reasons (although other apps like Shopee which also handles money over the internet does not need to be updated often so they probably dont have a really good reason for this)
besides those:
1. (most important one) THE APP LOADS SLOWLY AT TIMES THAT IT ALMOST LOOKS LIKE YOU WERE UNDER POOR INTERNET CONNECTION BUT YOU WERENT (I noticed this personally under smart mobile data and smart homebro wifi)
2. Filled with ads and other annoying pop-ups (the tutorial always shows up every time you log in)
3. Invasive permissions that are for the most part useless
3.1 You cant use Gcash if you have developer options on
4. frequent outages
5. Getting verified (at least as a minor) is so convoluted and non-straightforward that you will notice how drastically different the working process is as prescribed by youtube tutorial channels [so far i think(?) they tell you to interact with customer support] from the one youre supposed to follow
5.1. Gcash's own process refers you to eventually resubmit documents to a place THAT DOESNT EXIST essentially blocking you from completing the process (so it has dogshit UI and unreliable help section)
6. Creating an account is easy but deleting an account that doesn't even have a transaction history needs you to disclose your personal information via the verification process
7. Verification is needed to use the app in external apps (previously this wasnt a thing not to mention the weird exemptions to this that thankfully made me able to load up my steam wallet)
and lastly
8. Transaction fees for everything
8.1. this: (op for some reason didnt censor their phone number)
Being mad over those who staff Gcash's customer services, networking and others kinda doesnt give the overall bad service justice, ig Globe is so accustomed to being a telecommunications oligopoly that when they venture to e-wallets theyre blind to how bad the service has turned out
Also kinda wondering how other services compare like Paymaya
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