#employee work management system
Explore tagged Tumblr posts
Text
Essential Things You Need to Know About Staff Management Software in 2023
In today's fast-paced digital era, the significance of effective staff management cannot be overstated. Staff management software has quickly become an integral part of efficient business operations in various industries. With the continuous evolution of technology, 2023 has brought forth new updates, features, and trends to watch out for. Here's what you need to know about staff management software this year.
Remote Work Adaptability:
With the increase in remote work due to the ongoing pandemic, staff management software now offers features that adapt to this new work model. Tools for virtual meetings, remote project management, and digital timesheets have become standard.
Employee Wellbeing and Engagement:
Employee mental health has gained more focus. In 2023, staff management software increasingly includes features promoting employee wellbeing, such as mood tracking, mental health resources, and wellness programs. Simultaneously, gamification strategies are being utilized to improve employee engagement and satisfaction.
Security and Data Privacy:
As we handle more sensitive data digitally, the importance of cybersecurity has skyrocketed. In 2023, staff management software has stepped up its game with enhanced data encryption, multi-factor authentication, and regular software updates to ward off potential cybersecurity threats.
Integration and Customization:
Integration with other systems such as CRM, payroll, and HRIS is more seamless than ever. Furthermore, staff management software now offers greater customization options to cater to the unique needs of each organization.
Eco-Friendly Practices:
More businesses are looking for ways to reduce their carbon footprint. Paperless management, energy-efficient operations, and other eco-friendly features are more common in staff management software in 2023.
Conclusion:
Staff management software in 2023 is about more than just efficiency and productivity; it's about creating a conducive and sustainable work environment that values employees' mental health and respects data privacy. As technology evolves, we can expect these systems to become even more intelligent, versatile, and user-friendly, becoming an indispensable tool in the modern workplace.
#staff management software#employee work management system#staff management system#employee management system#employee payroll management system#employee database management software#best staff management software#temporary staff management software#temporary staffing uk#medical staffing solutions timesheet#employee management software
1 note
·
View note
Text
Management right?
#Management right?#fuck managers#managers#management#employment#employees#employers#ausgov#politas#auspol#tasgov#taspol#australia#fuck neoliberals#neoliberal capitalism#anthony albanese#albanese government#pto#paid time off#slavery#eat the rich#eat the fucking rich#antiwork#anti slavery#vacation#holiday#exploitation#exploitative#fuck work#fuck the system
21 notes
·
View notes
Text
the problem of the matter is i did internalize so much of what ex friend believed about me. even though i knew he was wrong and knew what was happening and tried to stop it and if i took more action to stop it would have been abusing power i held in a way i couldn't live with myself for.
#A BAD PERSON TRYING TO RUIN YOUR LIFE WOULD'VE GOTTEN YOU FIRED AND EVICTED IN WINTER IN ALASKA YOU MOTHERFUCKER. WHICH I DID NOT DO#he was renting a room from my dad. for cheaper than he wouldve been able to find anywhere else. his brother was too#his brother didn't pay rent for over 6 months and my dad just forgave him the debt because my dad knew how much of a difference it wouldve#made when he was that age. and i had told him ex friend was family to me & my dad applied that to the brother too. bc he is a good person.#and one of the strongest parts of my support system. and i didn't say a word to him about what was happening until i knew he already had a#plan for when he would be ending ex friend's lease. so there would be no subconscious impact on ex friend's housing either#mgmt at work straight up asked me if i thought ex friend should be fired immediately multiple times and i'm in retrospect livid they put me#in that position but told them to go by the strike system in the employee handbook and to follow policy that ex friend knew perfectly. that#it couldn't be on me as acting assistant manager to choose#and after 10 months of workplace harassment i got a different job to save my life. ex friend didn't get fired.#he did saw trap shit to my brain!!!!!! jesus christ#he moved cross country to live with his long time gf he called his wife despite never having met irl. to a way more conservative state.#despite being gay. and she left him this summer lol#hadn't checked his twitter in over a year when it got pulled up frm an old link and i saw that. and when he was already at a low point too#me voice. oh no who could've seen this coming. from how you behave in every relationship in your life#may delete this in the morning. but i have to talk about it sometimes#i'm never reaching out for closure both bc he wouldn't give me any and because i know it would trigger him and i don't intentionally trigge#people. unlike him :)#vampire pit#like. i have to talk about it sometimes. i have to talk about it.#jam posts
10 notes
·
View notes
Text
walking into work tomorrow for the staff training day after i got rejected for the job i was near guaranteed to get and didn’t find out the news from my boss who i was with the whole morning in TUTOR PLANNING DAY FOR NEXT YR FOR TUTORIALS THAT TUTORS WOULD BE DOING THAT I WAS BOOKED INTO WITH THE TUTORS THE ROLE I APPLIED FOR AND HAD A VERY GOOD INTERVIEW FOR i found out from a noreply auto generated email from hr that was sent out as soon as i stepped out of the meeting room :) and then got invited back to the meeting for the rest of the day where my manager repeatedly talked about taking my good ideas from my interview and implementing them into tutorials next yr. after i got rejected via generated email. How we doing guys 😆
#p#me personally. and not just me literally everyone else coworkers students anyone but my manager apparently was in my favor#like advocated for me#i got insanely good feedback from everyone#like that job is. mine already. i’ve done that job and my job and i did that voluntarily#no hate to the other candidate lovely girlie she is but being told my interview was great#and my teaching task was great and she’s never seen HER OWN GROUP OF STUDENTS so engaged in a task before#and then being highly praised for my vision and ethic etc#and me knowing this shitass school and system inside out and still wanting to be here and being passionate abt what i do#and STILL i get turned down. thats personal i take it personally#but bcs i know this place i wouldn’t have been surprised if it was just that#its the cruelty of how they let me know#this entire day was like being spat in the face#like thanks for all your hard work! bye now! you won’t be here much longer but we’ll take all the good things you’ve come up with!#i’m so shocked#i had a go at my manager and APPARENTLY the email wasn’t supposed to go out ‘yet’ but its a very convenient coincidence that it did then#isnt it#i’ve never in my life felt so disrespected ngl#like i still didn’t get a proper conversation about it ???? literally only got good feedback and a quick apology???#how dare you and what did i do to you to deserve this like literally#my feelings are CRUSHED its essentially like getting laid off#cause i’m gonna leave soon anyway its like yeaaa we don’t want you actually#well then ! thanks for treating me like a valuable employee and person with feelings
2 notes
·
View notes
Text
Looking for the best performance management software, work management software, employee attendance app and daily task tracker & management software? Sign up with TrackHR now & get a free one month trial, TODAY
4 notes
·
View notes
Text
ohhhhhhh my new coworker is skeeving me out BIG time
#he’s already called a manager a bitch in front of customers (to another employee but LOUDLY)#and he’s anti-work not in a Fuck The System way but in a I’m Bored And I Want To Go Home So Can You Cover My Shift way
11 notes
·
View notes
Text
you know, for the most part my asthma is very under control and not too much of a bother, but heavens forbid some dust gets blown around by high winds and then I get sick with a chest cold bc my immune system was too busy causing allergies over the dust instead of doing its actual job and then I can barely go up or down a flight of stairs without losing my breath
#something fun to bring up ay my next visit to a specialist I guess#I am having a terrible time breathing#luckily I only get chest infections once every like 5 years or more but still#when I get them I am in misery#I feel kinda bad for snapping at my managers for trying to keep me at work when I demanded to be sent home#but considering how much worse I am now than I was this morning it's probably for the best#WHY managers of food places want to keep sick employees around their food and customers I will never understand#although considering that ''I like my coworkers and regulars a whole lot'' is the only thing keeping me at my job#like...the threat of getting fired isn't a threat what am I gonna do go down the street and get a similar job paying me more money?#anyhow I'm so tired of being sick I spent the beginning months of last year sick#and I don't want to spend this year's start sick as well#it's annoying to have to call out of work bc I have to do it in such a way to avoid the ''get someone to cover you'' BS#which means getting my ass up at the crack of dawn to call out every single shift#also I don't like being unable to really DO anything bc I feel too shitty to do anything#I'm just tired#sorry for the long rant I just needed to get this out of my system at least#oracle of lore
4 notes
·
View notes
Text
How Time and Attendance Systems Boost Employee Productivity
In today’s fast-paced business environment, managing time effectively is critical for both employees and employers. Time and attendance systems have evolved from simple punch cards to sophisticated digital solutions, offering a range of benefits that go beyond tracking work hours. Here’s how these systems play a crucial role in enhancing employee productivity.
1. Eliminating Manual Errors
Traditional timekeeping methods, such as manual logs or spreadsheets, are prone to human errors. Mistakes in recording work hours can lead to disputes, payroll inaccuracies, and wasted time resolving issues. Modern time and attendance systems automate these processes, ensuring accuracy and reducing administrative burdens, allowing employees to focus on their core tasks.
2. Streamlining Administrative Tasks
Automated time and attendance systems significantly reduce the time HR and managers spend on administrative duties. Tasks like tracking overtime, managing leave requests, and calculating payroll are streamlined, freeing up time for strategic initiatives and employee engagement efforts.
3. Enhancing Accountability
With precise time tracking, employees become more accountable for their schedules. Knowing that their attendance and work hours are being accurately monitored fosters discipline and reduces instances of tardiness or early departures.
4. Supporting Flexible Work Arrangements
Time and attendance systems often include features like remote clock-ins and mobile apps. This flexibility allows businesses to support remote work, hybrid models, and shift work efficiently. Employees can log their hours from anywhere, ensuring that productivity isn’t compromised by location.
5. Providing Real-Time Insights
Advanced systems offer analytics and reporting features, enabling managers to monitor workforce trends, identify bottlenecks, and optimize schedules. For example, tracking peak productivity hours or detecting patterns of absenteeism can help businesses make informed decisions to improve workflow.
6. Improving Employee Morale
When employees see that their hours are accurately tracked and reflected in timely, error-free payroll, it builds trust and satisfaction. Features like self-service portals also empower employees to check their attendance records, apply for leave, or view their schedules, fostering transparency and reducing confusion.
7. Encouraging Better Time Management
Time and attendance systems often include reminders and notifications for clock-ins, breaks, and deadlines. These prompts encourage employees to manage their time effectively and stay on task, contributing to higher productivity levels.
8. Ensuring Compliance
For businesses, staying compliant with labor laws and overtime regulations is essential. Time and attendance systems automatically calculate work hours and flag potential compliance issues, reducing the risk of legal complications. This allows employees to work confidently within the framework of labor laws.
9. Reducing Time Theft
Features like biometric clock-ins or geolocation tracking prevent practices such as buddy punching or unauthorized overtime. By minimizing time theft, businesses can save costs and allocate resources more effectively.
10. Optimizing Workforce Planning
With accurate data on employee availability and work hours, managers can create efficient schedules that balance workload distribution and avoid overburdening team members. This not only boosts productivity but also prevents burnout.
Conclusion
Time and attendance systems are more than just tools for tracking hours—they’re a powerful resource for enhancing productivity, improving workforce management, and building a transparent workplace culture. By adopting modern systems, businesses can save time, reduce errors, and empower employees to perform at their best.
More info: https://ahalts.com/solutions/hr-services/outsourcing-time-attendance
#Time and attendance systems#Employee productivity#Workforce management#Attendance tracking#Time tracking software#Employee accountability#Digital timekeeping#Workplace efficiency#Remote work tracking#Biometric attendance systems#HR technology
0 notes
Text
Incorporating TrackHr into your organization’s strategy can significantly impact employee retention and job satisfaction. By providing a transparent, supportive, and growth-oriented work environment, TrackHr helps create a positive workplace culture that attracts and retains top talent. As a comprehensive performance management software and work management app, TrackHr not only improves operational efficiency but also enhances the overall employee experience, making it an invaluable tool for modern businesses.
#Performance management app#Employee Recognition & Culture#Work Management Software#Performance Tracker App#Performance Management System#employee management system#Employee Attendance App#Attendance Software for Small Business#Online Attendance System#Performance Management Tools#Attendance Tracker App#Attendance Management System#Attendance Software#Online Attendance Management System
0 notes
Text
What a fucking week today has been
#still at work and I'm honestly impressed by how fucking stupid & broken every single part of this new campaign is#new system that barely works & is missing so much information#it only works if a certain number of people are logged on otherwise it's useless. it breaks & is full of spelling errors & wrong info#new manager has 7 new employees & 4 that have only been here since Thurs & just fucking!!! leaves!!! constantly!!!! not answering questions#or giving accurate info. and we're supposed to just make note of every single fuck up on this new system we find (note: everything)#fucking christ I hope this new job I'm applying to works out. absolutely fuck this shit#also lmao sil is just such a self absorbed stupid bitch it's insane. but work has been so miserable I almost forgot about her bs
1 note
·
View note
Text
How can Expense Management Software Optimize Your Field Operations?
Are you tired of the endless paperwork and manual calculations involved in managing your field operations? Do you find it challenging to track expenses accurately and efficiently? If yes, then it's the right time to transform the way you manage overall field sales expenses through expense management software. This solution is ideal for revolutionizing the way you manage overall field expenses, saving you time, money, and headaches.
Imagine your field reps are out in the trenches, meeting clients and closing deals. Instead of spending valuable time filling out paper forms or manually inputting data, they can capture expenses on the go with a simple mobile app. Receipts are scanned and stored digitally, eliminating the risk of lost or damaged paperwork. A streamlined expense reporting software saves time and ensures accuracy and compliance with expense policies.
Sounds interesting? Let's dive deeper into how expense management software can optimize your field operations and drive your business forward. Discover how to streamline expense management with field executives tracking to streamline processes, improve cost control, and enhance overall efficiency.
What is Expense Management Software?
Expense management software is a centralized digital platform designed to optimize the journey of monitoring, managing, and reimbursing field employee’s expenses with a few simple steps. It focuses on replacing traditional, time-consuming, paper-based systems with an expense management solution that automates many tasks.
Employees can input expenses, attach receipts, and submit expense reports with just a few clicks. Moreover, this platform routes the reports to proceed with approvals based on predefined workflows, which reduces managers' manual efforts and leaves room for human errors or delays in reimbursements.
Beyond automating reimbursements, expense management software provides valuable insights into spending patterns. Furthermore, it simplifies generating reports and analytics, helping managers identify cost-saving opportunities from diverse field operations. It tracks budget adherence and ensures compliance with pre-set expense-based policies.
Moreover, by offering complete visibility into expenses, finance teams can make informed decisions through expense reporting software and even streamline resource allocations. https://www.youtube.com/embed/vMXO8J5jvyM
How Does Expense Management Software Work?
Expense management software optimizes the entire expense procedure, from capturing varied receipts to reimbursement. Field employees can seamlessly input expenses, attach receipts, and submit expense claims for approval—all under one platform. Furthermore, managers review, approve, or reject certain expenses to ensure companies stay compliant with predefined policies and budgets.
Moreover, expense reporting software automates data entry, generates detailed and accurate reports, and integrates with accounting systems for effortless reconciliation. This solution saves time, minimizes errors, and offers insights into spending patterns to ensure managers make data-driven decisions for further field operations.
Let us understand the process with a few simple steps listed below:
Step 1: Employees need to register expenses into the software and submit it to the manager for approval and acquire suitable reimbursements
Step 2: Sales managers receive real-time notifications for expense claims through expense management solutions. They review, approve, or reject these claims with complete visibility.
Step 3: Meanwhile, the finance team audits expense analytics through expense reporting software to ensure meeting compliance when needed.
Step 4: After the approval of the expense claim, managers make sure to proceed with reimbursement promptly.
Step 5: The centralized expense management solution automates the process of generating reports or detailed analytics for further external audits
Why Do You Need Expense Management Software?
The expense management system optimizes the process of recording, submitting, and approving expenses for field operations under one platform. This approach minimizes the time and effort of field employees and finance teams spent on manual data entry, among other things.
1. Saves Field Operational Cost
By incorporating centralized systems for expense monitoring, managers can identify cost-saving opportunities, eliminate unnecessary expenses, minimize fuel costs by optimizing routes through field executive tracking, and minimize the risk of reimbursement-based frauds or errors in expense record-keeping.
2. Provides Real-time Visibility
The expense management system provides real-time visibility into the organization’s overall spending for field sales operations through a centralized dashboard. This approach allows managers to make informed decisions for managing overall finances.
In addition, sales managers can quickly identify budget overruns, monitor common trends in overall expenses, and adjust sales spending through reports to drive growth within budget constraints.
3. Adherence to Expense Policy Compliance
Incorporate expense management strategies with TrackOlap to ensure seamless compliance with expense policies. This approach enforces spending guidelines and ensures employees avoid false expense claims, minimizes financial risks, and fosters accountability with field employees.
4. Paperless Expense Management
By leveraging digital expense management for your field operations, you will minimize your carbon footprint and optimize your financial processes. Our expense management system offers secure storage, making critical documents easily accessible for audits or reconciliations.
5. Improved Data Accuracy and Reduced Errors
Automated expense tracking enhances data accuracy and minimizes errors associated with manual processes. By eliminating human intervention in recording and reporting financial data for field operations, this system tends to offer reliable financial information.
In addition, accurate financial data is a key to effective financial planning and analysis. Organizations can confidently make strategic decisions based on trustworthy figures, optimizing resource allocation and driving overall business performance.
6. Enhanced Job Satisfaction
A user-friendly expense management system tends to simplify submitting and tracking expenses, reducing administrative burdens for employees. This solution contributes to a more positive employee experience by eliminating frustration and saving time.
Streamlined expense management enhances employee satisfaction and benefits your company with improved procedures. A smoother process can lead to increased efficiency, reduced errors, and faster reimbursements.
7. Effective Expense Reporting & Auditing
Expense management tools provide robust reporting and auditing capabilities. Organizations can streamline internal audits and conduct in-depth financial analyses by offering detailed transaction data. This comprehensive visibility into spending patterns empowers businesses to make data-driven decisions, identify cost-saving opportunities, and maintain financial control.
How Can Expense Management Software Simplify Field Operations?
Expense reporting software can be a game-changer solution for your organization. It optimizes expense claim procedure, enhances field visibility, and gives you better control over the field operation. By integrating detailed reports with the features of field executive tracking, sales managers can easily enhance the effectiveness of field workflows and drive efficiency.
1. Enhance Expense Claim & Approval Procedure
Seamless Evidence Submission: Field employees can swiftly capture and upload expense receipts directly from the field, eliminating paperwork and delays.
Swift Review and Approval: The software's hierarchical approval system ensures rapid claims processing, minimizing bottlenecks and improving employee satisfaction.
Real-time Status Updates: Instant notifications keep managers informed about the progress of expense claims, reducing the number of queries and follow-ups.
2. Improved Financial Visibility and Control
Predefined Spending Limits: By setting clear expense limitations or boundaries at different levels of the organization, managers can prevent overspending and maintain financial discipline.
Access Actionable Insights: Detailed expense reports provide valuable data on spending patterns, enabling managers to identify cost-saving opportunities and streamline budget management.
Prevent Potential Fraud: The robust capability to cross-check claimed amounts with submitted evidence in real time helps managers prevent fraudulent claims and ensures accurate financial reporting.
3. Enhance Field Operational Efficiency
Reduce Administrative Burden: Automating expense management frees up time for both field staff and finance teams to focus on core business activities.
Strengthen Compliance: This software ensures adherence to expense policies and predefined budgets, reducing the risk of non-compliance issues and penalties.
Facilitate Audits: Comprehensive expense data is readily available for audits, simplifying the calculation of profits across varied field operations and minimizing disruptions.
By utilizing expense management platforms, organizations can improve efficiency in field operations and drive bette r results by digging into comprehensive data and analytics and accordingly allocate resources and efforts for further operations.
Best Practices to Integrate Expense Management Solutions into Business Operations
1. Conduct Effective Training For Field Employees
Provide comprehensive training tailored to different roles to equip your entire workforce with the knowledge to utilize the software effectively. From entry-level staff to finance experts, ensure everyone has the tools to succeed.
In addition, offer regular refresher courses to keep your team updated on the latest features and best practices. Continuous learning ensures everyone maximizes the software's potential and adapts to evolving business needs.
2. Build Clear Expense Policies and Procedures
Create clear procedures and expense policies for your field operations. This process can involve specific guidelines for submitting expense claims, streamlining approval workflows, and defining exceptions. Defined procedures will ensure consistent and efficient expense handling across the organization.
3. Optimize Expense Management for Field Operations
Effectively managing field operation expenses requires constant tracking. Look closely at expense management records to identify bottlenecks and areas for improvement. Regular audits will uncover opportunities to streamline workflows, such as automating approval processes or simplifying data entry.
Leverage data insights to optimize expense policies and budgets. Identify spending patterns, cost-saving opportunities, and potential compliance issues.
4. Leverage Expense Data for Improved Decision-making
By closely looking into spending patterns, you can pinpoint areas of excessive expenditure and uncover cost-saving potentials. Using expense management tools, managers can identify trends, optimize budgets, and make data-driven decisions that drive overall sales performance.
Analyze spending trends to identify cost-saving opportunities and optimize resource allocation. Use these insights to inform broader financial planning, from budgeting to investment decisions.
Conclusion
Expense management software can streamline your field operations by continuously tracking expenses, reducing paperwork, and providing valuable insights into spending habits.
With features like mobile app capabilities, detecting expense patterns, and real-time reporting, field employees can easily capture and submit expenses.
At the same time, managers gain better visibility into costs, enabling data-driven decisions to improve efficiency and profitability. Sounds interesting? Contact our team today to learn more about expense management tools.
#Expense Management Software#Expense Management app#Expense Management tool#Expense Management solution#Employee tracking solution#Employee work tracking system#field executives tracking
0 notes
Text
#The Future of Performance Reviews#performance management trends 2024#latest performance management trends#new performance management trends#employee performance management trends#performance management trend analysis#trends in performance management and feedback#current issues and trends in performance management#performance management current trends#changing trends in performance management#emerging trends in performance management#performance management future trends#global performance management process#hr trends performance management#top trends in performance management#key trends of performance management#latest trends in performance management system#performance management new trends#performance appraisal new trends#trends of performance management#2024 performance management trends#hrprocess#humanresourcemanagement#humanresource#hr#hrm#future of work
0 notes
Text
AI-Powered HR: How Automation is Changing Remote Employee Management
Managing a remote workforce is a complex task, and in this digital age, AI is transforming the way it's done. Daniel Reitberg explores the impact of automation on remote employee management, revolutionizing HR processes.
1. Streamlining Recruitment and Onboarding
AI simplifies hiring by automating repetitive tasks like resume screening. It identifies the best-fit candidates quickly, expediting the recruitment process. Once hired, AI also aids in onboarding, ensuring remote employees have a smooth integration.
2. Enhancing Performance Evaluation
Traditional performance evaluations are often subjective. AI, on the other hand, utilizes data and key performance indicators (KPIs) to provide objective and comprehensive insights into employee performance. This data-driven approach facilitates fair and accurate evaluations, which are especially valuable for remote employees.
3. Employee Engagement and Well-Being
AI-powered surveys and feedback mechanisms gather insights about employee satisfaction and well-being. Remote work can sometimes lead to feelings of isolation, but AI identifies those at risk and provides solutions for enhanced engagement and well-being.
4. Efficient Time and Attendance Management
With AI, managing time and attendance becomes effortless. It accurately records work hours and ensures employees adhere to schedules. This level of precision is essential in remote settings.
AI Ethics and Privacy Concerns
However, the integration of AI in HR comes with ethical considerations. Protecting employee privacy and ensuring that AI remains a tool for HR, not a replacement, is paramount.
Future Trends in AI-Powered HR
As AI continues to advance, HR processes will further transform. The future will likely bring even more advanced analytics, improved automation, and a better understanding of AI's role in the human resources landscape.
AI: The Evolution in Remote Employee Management
AI is revolutionizing remote employee management. It streamlines recruitment, enhances performance evaluation, monitors well-being, and manages time and attendance effectively. With ethical considerations and a focus on employee privacy, the future of AI in HR looks promising.
Conclusion
In conclusion, AI is rewriting the rules of remote employee management. This evolution is impacting various aspects of HR, from recruitment to performance evaluation and well-being. While addressing ethical concerns, the future of AI in HR appears poised for remarkable growth. Welcome to the new era of AI-powered remote employee management.
#artificial intelligence#machine learning#deep learning#technology#robotics#remote team#remote work#remote jobs#employee management#attendance management system#human resource management
0 notes
Text
So, you want to learn about the power of performance management in employee development, huh? Well, you’ve come to the right place! Buckle up, because we’re about to dive into this topic and explore the key points that make performance management oh-so-important. Performance management is a vital tool for any organization looking to maximize its employees’ potential. By setting clear expectations, identifying strengths and weaknesses, and providing constructive feedback, companies can create a roadmap for success.
#work management software#business management software#team performance management#best work tracking software#employee performance management tool#performance management system#team work management system
0 notes
Text
I worked retail for a long time and people really do treat you like shit sometimes. But between selling sex toys, mattresses, and jewelry I can say definitively I got treated worst selling mattresses.
All three of my jobs were in sales but selling sex toys we were allowed to put people in their place, and in jewelry people didn’t want to misbehave in a fancy setting. But people at the mattress store had no problem yelling at me, hitting on me, or insulting me to my face.
For a while I was managing my own store for the company. I ran a small location and had struggling employees placed with me for rehabilitation. If their numbers improved they could go back to bigger stores. If not, they got fired.
So this meant I was the manager of problem employees. At one point both of my people had a foot out the door. The company was going downhill and changed computer systems and they were fed up. Consequently, they made a ton of mistakes, because they just didn’t care about the job or learning the new systems.
I strolled into work on what was essentially my Monday to a shit show. Deliveries scheduled without product, wrong things on orders, poor expectations of the process, you name it. I spent the entire morning getting yelled at for mistakes that weren’t mine.
The final straw came when a man called furious that his moms bed for her nursing home had a delivery window he couldn’t accommodate. This wasn’t a huge disaster since we still had time to deliver it before she moved. I ran him through the options and he just kept screaming at me. Not for a solution but because I was there and he was frustrated.
My heart filled with malice and a cold fury. A calculating part of my brain had a realization in that moment that I could stay a punching bag or I could strike back.
I quavered my voice delicately, taking in a shaky, warbling breath like I was trying not to cry. “Sir,” I quivered through fake tears, “I don’t know what you want from me! I told you what I can do, I didn’t make this mistake I’m just trying to fix it!” My voice broke pitifully on the last syllables, sounding in all ways like a sweet innocent person being yelled at who’s just trying her best, really!
It was like I’d doused him with cold water. My emotional act was the realization that he was screaming at someone who was just doing their damn job, and he was being an asshole. He hastily made an excuse and hung up.
I had a third employee covering with me from another store that day who heard everything. When I hung up, I looked over to see them watching me with an awed expression. “Did… did you just pretend to cry?”
“I absolutely fucking did,” I said with feeling, “and I’d do it a thousand more times. If that’s what it takes for someone to realize they’re behaving like a fucking prick, they deserve it.” The employee looked at me like I was their hero.
The man called back, apologizing profusely, having magically arranged his schedule to accommodate delivery. He came in later that week with an apology Starbucks gift card. I was gracious in my acceptance.
I pulled it a few more times before leaving the company. I felt no shame in the ruse. If someone behaves so poorly that it’s plausible their behavior would drive someone to tears they deserve to feel absolutely wretched about it.
#ramblies#ffs foibles#story#retail#retail hell#I have had people over the years had qualms with the ruse#one person even told me it was so unprofessional#that I’d pretend to be in more distress was not nice of me. but getting yelled at is not nice and I’m in a position where I can’t yell back#and who would they complain to that I cried? would they go to corporate and say how unprofessional the lady cried when I screamed at her!
7K notes
·
View notes