#devicespecialist
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tweakker · 7 years ago
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Join the Tweakker team: Device Guides Specialist
Spirent’s Device Intelligence is looking for a skilled Device Guides Specialist to join our device team within the Customer Service Department.
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At Spirent – Device Intelligence, also known as Tweakker A/S, we provide device intelligence solutions to mobile operators all over the world. Our solutions ensure that the operator increases their data uptake and customer satisfaction levels to reduce costs on churn and customer care.
The position
From the headquarters of Spirent Device Intelligence in Aarhus you will be part of a highly skilled team of both engineers and device specialists. From here, you will produce and verify device user guides used by the Telecom Operators in Asia, Europe, Africa and Latin America. You will mainly assist with production and maintenance on our Device Guide management platform.
 Furthermore, you will also be taking an active part in evaluating existing instructions, problem solutions and support, where we are often measured on our guide quality.
 Your main responsibilities: 
Writing and verifying device guides
Ensure device guide quality with focus on user experience
Troubleshooting with support team
Active part in evaluating existing instructions
Provide satisfactory service to your team, managers, rest of organisation
About you
Experience with Microsoft Office and Adobe Photoshop
Structured nature and attention to detail
Focus on quality and speedy delivery
Communication and language skills
Interested in mobile devices and the telecom business
Experience with data registration and verification
Excellent understanding of verification processes and structured data in general
We are offering 
You will join a device team where we all collaborating to achieve knowledge about mobile devices of today and tomorrow.
Workplace is in the center of Aarhus, close to the train station.   
Fixed salary with healthcare insurance.
Apply as soon as possible
If you wish to apply, please send your CV along with a short application in Danish or English to [email protected] 
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