#devicespecialist

[tweakker]

Join the Tweakker team: Device Guides Specialist

Spirent’s Device Intelligence is looking for a skilled Device Guides Specialist to join our device team within the Customer Service Department.

At Spirent – Device Intelligence, also known as Tweakker A/S, we provide device intelligence solutions to mobile operators all over the world. Our solutions ensure that the operator increases their data uptake and customer satisfaction levels to reduce costs on churn and customer care.

The position

From the headquarters of Spirent Device Intelligence in Aarhus you will be part of a highly skilled team of both engineers and device specialists. From here, you will produce and verify device user guides used by the Telecom Operators in Asia, Europe, Africa and Latin America. You will mainly assist with production and maintenance on our Device Guide management platform.

 Furthermore, you will also be taking an active part in evaluating existing instructions, problem solutions and support, where we are often measured on our guide quality.

 Your main responsibilities: 

Writing and verifying device guides

Ensure device guide quality with focus on user experience

Troubleshooting with support team

Active part in evaluating existing instructions

Provide satisfactory service to your team, managers, rest of organisation

About you

Experience with Microsoft Office and Adobe Photoshop

Structured nature and attention to detail

Focus on quality and speedy delivery

Communication and language skills

Interested in mobile devices and the telecom business

Experience with data registration and verification

Excellent understanding of verification processes and structured data in general

We are offering 

You will join a device team where we all collaborating to achieve knowledge about mobile devices of today and tomorrow.

Workplace is in the center of Aarhus, close to the train station.   

Fixed salary with healthcare insurance.

Apply as soon as possible

If you wish to apply, please send your CV along with a short application in Danish or English to albin.brka@spirent.com