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Five Premier Project Management Software Solutions for 2024
In any industry requiring project execution—be it construction, IT, marketing, or beyond—effective project management is indispensable. Yet, conventional methods often encounter numerous challenges.
The complexities of project management stem from issues such as uneven task distribution, difficulty in progress monitoring, subpar team collaboration and communication, and delayed data updates. These problems not only hamper efficiency but also risk project delays or cost overruns.
At this juncture, advanced project management software becomes crucial. Such tools facilitate real-time progress tracking, ensuring timely task completion, while enhancing team communication, minimizing informational discrepancies, and boosting overall productivity.
This article explores the top five project management software solutions for teams in 2024.
1. 8Manage PPM
8Manage PPM comprehensively supports the entire project management lifecycle, ensuring data authenticity and integrity at all stages. It enables teams to share precise work information, thereby enhancing complex communications, providing clear situational awareness, and facilitating task organization and timely completion.
Features:
● Agile and WBS: Seamlessly switch between Agile and WBS views in real time. ● Real-time Monitoring and Tracking: Offers various overviews to track project status, identify issues, and monitor resolution actions. ● Cause and Effect Analysis: Provides real-time predictive capabilities and retrospective analysis to understand the consequences of actions. ● Data Transparency: Ensures that data is utilized in a complete, legal, fair, and traceable manner. ● Project Templates: Offers templates for diverse project types to aid in plan creation. ● Analysis Reports: Automatically generates and disseminates project status reports and analytical data to stakeholders.
2. Asana
Asana is a widely acclaimed project management platform that provides a comprehensive suite of tools, from file storage to project roadmaps and dashboards, all within an elegantly designed interface.
Features:
● Workflow Builder: A powerful visual tool that facilitates cross-departmental collaboration and allows users to create custom workflows. ● Agile Framework: Employs a time-boxed, iterative approach to product development workflows. ● Goal Setting: Enables project managers to set clear objectives and track performance metrics. ● Gantt Charts and Kanban Boards: These tools offer clear visualization of resources, deadlines, and work progress.
Despite its extensive features, Asanas customer support is limited, lacking phone support. Additionally, each task can only be assigned to one person, complicating resource allocation, and it lacks external approval features for managing external feedback.
3. Monday.com
Monday.com is an excellent choice for teams seeking straightforward, small-scale project management. Its spreadsheet-like interface allows users to quickly acclimate.
Features:
● Custom Dashboards: Provides multi-angle views of project information, useful for managers and team leaders. ● Gantt Charts: Facilitates the creation of task dependencies and updates task owners and deadlines. ● Automation: Allows for task automation and due reminders. ● Pre-built Templates: Offers over 100 templates to help users establish repeatable processes for common tasks.
However, Monday.coms customer support is not robust, and its reporting capabilities may not suffice for large organizations or complex projects.
4. Smartsheet
Smartsheet is another popular project management tool with a user-friendly, spreadsheet-like interface.
Features:
● Automated Workflow: Enables users to create blueprints for workflow automation, ensuring smoother, standardized processes. ● Detailed Dashboards: Provides comprehensive dashboards for visualizing project information, including team workflows and organizational goals. Executive dashboards offer a holistic view of KPIs for leadership to share with stakeholders. ● Content Management: Allows users to plan, manage, edit, and publish content. ● Integrations: Supports 100 integrations, including essential tools like Adobe Creative Cloud and Slack.
The spreadsheet format of Smartsheet, however, imposes limitations, such as the need to maintain accurate formulas across different projects.
5. ClickUp
ClickUp is a versatile project management solution suitable for most teams, including remote ones. Originally developed as a customizable alternative to Jira, ClickUp offers extensive features for team collaboration.
Features:
● Document Center: Centralizes internal documents to build a knowledge base, streamlining processes. ● Checklist: Breaks down tasks into smaller activities for faster progress tracking. ● Mind Mapping: Allows for visual project and task mapping, showing team members how they fit into the broader strategy. ● Integrations: Connects with major third-party applications, including Slack, Google Calendar, Outlook, and HubSpot.
ClickUp, however, may experience stability issues, especially at scale, and lacks phone support..
In conclusion, selecting the appropriate project management software can significantly impact your teams efficiency and collaboration. For organizations seeking to standardize project management, foster collaboration, and maintain high engagement levels, 8Manage PPM stands out as an exemplary choice.
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5 Ways to Use Smartsheet Dashboards
Smartsheet dashboards are powerful, easy-to-use visual tools that allow users to see key project and business metrics at a glance. These dashboards can be shared with stakeholders and can provide real-time insights to help decision-making.
Automating Data With Formulas
Formulas are one of the most powerful features in Smartsheet from this link, enabling users to quickly autopopulate their dashboards with data. This can save time and energy, allowing users to make better decisions faster.
Using Smartsheet for Portfolio Management
Many executive leaders rely on portfolio dashboards to summarize project and business data. This helps them keep track of progress, manage risk and ensure project success.
When used consistently, portfolio dashboards help leaders save hours each week by consolidating relevant project information into a single place. They can also quickly determine if a project is on track to meet its deadline, or if resources are being allocated properly.
Connecting to External Data sources
Smartsheet can easily connect with a wide variety of external data sources, including Google Sheets and Microsoft Excel files. This enables users to seamlessly pull in data from other applications into their sheets and charts, ensuring the right information is presented at the right time.
Creating Template Sets
Smartsheet dashboards come packed with template sets that contain pre-built sheets, dashboards and reports. These templates can be used for a wide range of projects and are the quickest way to kickstart any project.
They can be shared with all users in an organization, and can even be customized with a template owner's personal logo. The template sets also offer zero-fuss integrations with many popular apps and services, such as Google Drive, Box, Jira, Salesforce, Quip, and more.
Using Smartsheet for Project Planning and Tracking
Smartsheet's suite of project management templates can be used to create project schedules, budgets, KPIs, reports, and dashboards. These templates are available for free to all Smartsheet customers and can be downloaded from the Templates section of the app.
The Smartsheet template sets include project tracking and rollup templates, resource allocation templates, team calendars, and much more. These templates are designed to help managers streamline the process of delivering projects and are the fastest route for reporting on risks and milestones to stakeholders.
Developing and Customizing Your Smartsheet Dashboards
It's important to design your Smartsheet dashboards carefully. This includes selecting which types of widgets will be needed, and deciding on overall layout and design. It's also important to plan which types of visualizations will be used.
Use a common color theme to create an easier-to-read dashboard. For example, use the same color for titles and text in your dashboards to make them more readable. Get more facts about data at https://en.wikipedia.org/wiki/Analytics.
You can also choose to have your widgets display on the top or bottom of the dashboard, allowing visitors to customize how they view your dashboard. This allows you to have a cohesive look and feel throughout the entire dashboard, and ensures that users have easy access to the information they need at any point during their view .
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Smartsheet Office 365 Integration
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8 Easy Facts About Low Voltage Landscape Lighting Described
The Infrastructure Solutions section offers a prime focus for the structure for Stanford School of Medication everyday operations. The web pages in this section include: discusses exactly how to establish התקנת מצלמות אבטחה up a workdesk or cellular telephone for voicemail, teleconferencing, Meeting Call 6 as well as other phone functions. describes IRT's many video support services, and also gives information regarding setting up as well as running Medmeeting, the College of Medicine's on-line meeting solution.
gives an overview of computer system protection steps at the SoM, and ways for you to maintain your very own info secure, including data encryption, VPN, and also sending out data as well as email firmly. supplies details about the College of Medicine firewall software and how to ask for gain access to. offers info on web server organizing as well as administration.
IT https://en.search.wordpress.com/?src=organic&q=electronics ,computer and communication infrastructure services framework management is a beneficial resource that can be leveraged in medical care organizations to keep track of, handle, and also properly take advantage of facilities, IT possessions, networks, protection systems, and numerous other procedures in one systematized place. IT infrastructure monitoring in a health care company supplies a way to track, manage, and store sources, procedures and process info, as well as protected health info (PHI).
To gain the benefits of centralized IT systems administration while also remaining certified to protection requirements, you need a powerful, real-time, as well as safe device to run your systems. Smartsheet is a work implementation platform that enables health care firms to improve job efficiency, scale service processes, and also securely take care of and save PHI, while meeting or surpassing all of HIPAA's governing demands.
Some Ideas on Voice Over Ip You Need To Know
The organisation cloud is ever-expanding and also developing. Early cloud systems like Microsoft Workplace 365 and also Google G Collection are commonly used by organizations of all types and sizes as well as have actually easily replaced boxed software with more flexible and collective cloud-enabled options. In a similar way, specialized applications such as Adobe Creative Cloud, NetSuite, as well as lots of others are thriving on the cloud as OS-agnostic alternatives accessible to customers on a per need basis in extensive subscription bundles.
The 30-Second Trick For Communication Infrastructure Services
If it appears like many, otherwise most, of the applications you utilize to reach outdoors your business's walls are cloud-based applications, after that you 'd be right as they are everywhere. At the same time, business are changing their own infrastructure with cloud services too. Sometimes, it's merely for storage space and back-up where Box (for Service) and also Dropbox are all over, while others, such as Carbonite Cloud Back-upandMozyPro for Service, are silently supplying backup for companies from the Lot of money 500 to your residence office.
5 Simple Techniques For Low Voltage Wiring
Software-as-a-Service (SaaS), which was the first kind of cloud solution, has actually become a de facto criterion for company. It's ended up being so standardized that, in many cases, there is no standalone software program selection offered. When's the last time you saw the standalone FedEx application on a computer? In various other cases, they have brought brand-new abilities to services that simply really did not exist before, such as off-site storage space with Box (for Organisation) as well as Dropbox.
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Facilities services in the cloud are now becoming a standard for organizations of all sizes. Huge business are well along in making the relocation to IaaS, and also small to midsize companies (SMBs) are currently moving too. Today, the prime factor more business have not relocated is their absence of technological talent to move apps to the cloud and also execute the applications there.
For the majority of companies, a relocate to the cloud saves money when it pertains to expanding a data center or applying a brand-new one. There's very little resources expense included with a cloud implementation and, while there are regular monthly charges for cloud procedures, they're often much much less than paying an IT division to do the same work.
If a piece of framework in your information center drops, then you'll need to find an employee to go take care of the issue. This might imply calling someone in over a night, weekend break, or vacation; it will certainly suggest extra pay, as well as it could likewise mean that you remain down if the thing-- whether it's a server or a button-- requires a substitute that's not readily available until the following organisation day.
9 Easy Facts About Electronics ,Computer And Communication Infrastructure Services Shown
Relying on your service-level arrangement (SLA), the cloud supplier has the obligation to make certain your work keeps up as well as running. While that doesn't ensure one hundred percent uptime (after all, you still need an internet link, which depends on framework in your shop and network connection that's not managed by your cloud service provider), it's a degree of integrity that's difficult to match inside your own data center.
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15 Up-and-Coming Trends About advertisments post production workflow
I'm going to say let me actually go to something in the media browser, let me go into my show and I'm going to go into this, what we will cover. That's actual show I want to show a piece of media, there we go. So I come up with a warning dialogue box, it immediately says it's offline.
Automate the process of integrating external data sources to further enrich the metadata of video assets you want to deliver and monetize across all networks and devices. Framework Media Asset Manager automates the creation of VOD content and metadata to publish any format for delivery on any screen. A powerful, graphical workflow editor provides robust rules and flows.
The Reality of Storage for Marketing Teams
Asset Management supports nearly every type of digital asset and works with Avid and third-party storage, making it extremely versatile in any media environment. Archive video, audio, graphics, PDFs, documents, finished programs, and other media into long-term storage that all remain easily discoverable and retrievable. Because it mainly focuses on any given asset’s metadata and proxies, it can manage a vast range of SD, HD, and high-res files, providing complete format independence. Adobe will showcase powerful new updates to Adobe Creative Cloud, giving video pros the world’s best tools for video editing and motion graphics.
Essentially a Team Project is a specialized .prproj that is stored in a user’s Creative Cloud account. A project manager (or lead) creates a Team Project project file and adds assets to it while organizing the project via bins as if they were working in a stand-alone project on their own machine.
Where is project assets in Premiere?
The top three programs to use for YouTube video editing are iMovie, Adobe Premiere Pro CC, and Final Cut Pro X.
What are the 4 types of assets?
Digital properties refer to an organization's websites and any other systems that it maintains to further its digital objectives. Some of the popular digital properties include the following: Websites. Apps. Social media pages and accounts.
Redmine is a free open-source project management app focused on issue- and bug-tracking challenges. Smartsheet starts with spreadsheets and gets you to project management in a unique and powerful hybrid tool. With an extensive set of features and intuitive interface, Teamwork Projects is one of the best services for managing projects. We’re building a TV production management tool, and we’d love to get in contact with you guys if you want to share knowledge. Is anyone interested in trying out a brand-new media production software suite?
What is conforming in editing?
So, what are the best export settings for YouTube? According to YouTube's own recommendations, videos should be exported in MP4 video format, using an H. 264 video codec. The ideal resolution and frame rate will depend on your source footage (YouTube supports several frame rates between 24 and 60 fps).
What Happens During The Sound Editing Stage Of A Film's Post-production Phase??
To begin, either click "File" at the top of the window and select "Media" under "Export," or use the shortcut "Control/Command + M." This will open up the Export Menu, which lists all of the options for exporting. Additionally, you should confirm that you are exporting both audio and video by checking the appropriate boxes. If you’re using Adobe Premiere Pro, the sequence preset is the settings you’ll use when editing your video in your timeline. Use Premiere Pro's powerful Project Manager to copy projects and associated media files, or consolidate and transcode projects into a single codec for easy archiving.
Premiere Pro CC is a professional-grade video editing software. Along with Apple’s Final Cut Pro, it is the accepted standard in movie and TV production. Pro YouTubers like using Premiere Pro as well because of its flexibility and the thousands of editing tools at their disposal. Premiere Pro CC is also part of a larger family of Adobe’s programs aimed at creatives which opens up even more options in putting together unique video content.
Media Asset Storage and Hosting
Modern digital projectors require something called a DCP (Digital Cinema Package). Most post houses will charge you several thousands for the privilege, even for a short. Just take a look at their website to see some of the high profile projects that have used Lightworks.
How do I share a Premiere Pro file?
Today, you can buy Premiere Pro by choosing one of three options: two versions of Premiere CC as well as CS 6 release. Professionals prefer the most post production editing jobs los angeles expensive version, which comprises all Adobe products. But if you are a beginner, I recommend you to consider the Single App Plan.
This development further boosts workflow efficiency for media professionals, allowing them to work within one interface without the need for jumping from one UI to the other, which takes extra time and stifles the creative process. Axle 2016.2 is the latest edition of axle’s award-winning media management software, now optimized for media libraries with up to 1 million assets. Simply point axle at the media files you want to manage and it automatically creates low-bandwidth proxies you can then access from any web browser. There’s no need to move your media files or change your system setup. Our new plug-in panel for Adobe Premiere® Pro CC, included with every axle 2016 system, enables editors to search, see previews and begin working on footage without leaving their favorite NLE software.
No Film School
CELUM Digital Asset Management Suite is leading DAM software with 20 years of experience under its belt in the enterprise-level market. It comes with built-in team management, enterprise file syncing and sharing, content hub, and content portals.
Collaborative Editing & Project Management for Adobe® Premiere® Pro CC
Slick and uncluttered software are faster, but they also easier to start with. With Kitsu, you can start your projects without the need of a consultant or intensive training.
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Project Management Software Compatible With Sales Force
New Post has been published on https://www.projectmanagementt.com/project-management-software-compatible-with-sales-force/
Project Management Software Compatible With Sales Force
Project management software compatible with sales force, is it true?
It is true that project management helps in achieving consistent brand communications and excellence in customer experiences.
If you wish to achieve the consistency throughout the customer journey, then you should use sales force for project management. Project management software compatible with sales force are much in trend these days due to its utility and benefits. By this, you can create customer stories by bringing together customer facing teams.
Project management software compatible with sales force and much more
This software helps in brining cross departmental alignment and individual departments also. Project teams in B2B can also use project management tools to incorporate sale force to track project time and expenses
Features to look for
Below are few features which should be considered during if you are considering project management software which is compatible with sales force.
It is good in listing tasks, sub tasks and milestones.
It has tools for managing and tacking tasks.
It has convenient views of project structures.
It has collaboration features.
It has document sharing capabilities.
It has the ability to report on task statuses.
It has interfaces to optimize mobile devices.
Strengths and weaknesses
Project management software compatible with sales force can be used for almost all the tasks. This can also be customized from end to end project management. Below points can be considered when you are reading about this topic.
Sales force can be used to create and assign tasks to one or multiple users.
Sales force doesn’t support managing tasks dependencies. So, when the due date is amended, dependent task stay unchanged.
All the tasks can also be bought together without even customizing the sales force.
There is a tool known as sales chatter which very important tool for collaborating on projects is. It includes activities and feedbacks also.
Project teams can also use out of the box document management capabilities in order to create and exchange documents.
Sales force provides a powerful drag and drop report builder also along with the feature of customized dashboard.
The app allows project team members to access the system at any time from any devices.
Short and long of it
It can be said that the sales team relies on the help of cross functional teams in order to close deals and support customers. So, sales team is needed to coordinate all the moving parts which results in completion of the tasks and better team work. When sale force is combined with and is compatible with the project management, then half of the work is done. It is easy to handle the task, manage people, time is reduced, cost is reduced and better control over the work is achieved. This was the deliverables are achieved and shocks are handled easily. This is an upcoming trend and gaining popularity nowadays.
TOP 50 SALESFORCE PROJECT MANAGEMENT TOOLS AND SOFTWARE SOLUTIONS
1. Smartsheet for Salesforce
@Smartsheet
For cloud-based project and task management, Smartsheet is a solution that offers a combination of online project management and CRM. Track projects, task lists, and other work in Smartsheet while linking Smartsheet projects to key Salesforce customer records.
Key Features:
Import from Microsoft Project or Excel
Multiple levels of tasks
Single sign-on from Salesforce
Share project sheets and attached files with anyone inside or outside your Salesforce account
Cost:
Basic: $14/month paid annually – For individuals coordinating a project or tracking information, people, or tasks, unlimited collaborators, Gantt charts, and mobile access
Team: $39/month paid annually – For a team with 3 to 50 people coordinating work of all kinds, starts at $13/user, multiple creators, user management, and reporting
Enterprise: Contact for a quote – For enterprises from dozens to thousands, managing work of all kinds, single sign-on, automated provisioning, and dedicated account manager
WORK[etc]
@WORKetc_support
WORK[etc] is a Salesforce project management tool that integrates CRM, project management, billing, HelpDesk, and more into a cloud platform. With WORK[etc], teams collaborate and track projects efficiently.
Key Features:
Sync contacts and leads from WORK[etc] with Saleforce
Gmail integrated
Create sub projects and tasks that trigger when others are marked complete
Manage in 8 different real time project views including Gantt charts, project trees, and real-time activity streams
Cost: FREE trial available for 14 days
Starter: $78/month – 2 user maximum, 2,000 contacts, 3GB storage
Team: $195/month – 3 users included, each extra user adds $49/month, 10,000 contacts, 15GB storage, plus social media, email marketing, customer portal, accounting integrations, and more
Foundations: $395/month – 3 users included, each extra user adds $59/month, 20,000 contacts, 50GB storage, all Team plan features, plus contractor portal and deep reporting
TaskRay
@bracketlabs
Also available in the AppExchange and used by more than 500 Salesforce customers, TaskRay makes it possible for teams to quickly track, manage, and communicate. A shared to-do list with drag-and-drop features, TaskRay easily integrates with your existing Salesforce data.
Key Features:
100% Salesforce native
Use standard Salesforce tools to create unique workflows
Flexible framework for agile, iterative work practices
One simple view into project status, to dos, task owners, and due dates
Cost: FREE trial available
$15/user/month paid annually
$19/user/month paid monthly
Mavenlink
@mavenlink
Mavenlink is a software solution for integrated business and project management. For project and team collaboration, Mavenlink eliminates the hassle of silos and puts communication into one cohesive place. Mavenlink’s Salesforce integration is the icing on the cake.
Key Features:
Define team members, access limits, and fine project details
Robust resourcing tools
Project templates for recurring tasks and deliverables
Create custom fields for project numbers, client addresses, and other project details
Cost: FREE trial available for 10 days
FREE plan available – Contact for more information
Teams: $4/user/month with annual contract – collaborative task management
Professional: $29/user/month with annual contract – integrated financial management
Premier: Contact for a quote – comprehensive business management
Wrike
@wrike
Wrike offers advanced project management and collaboration tools for enterprise and small to medium businesses. With Wrike’s Salesforce integration, collaboration between teams is easy and productive.
Key Features:
Real-time workspace ideal for collaboration
Project management on the go with iPhone and Android apps
Manage resources and deadlines centrally for team alignment
Cost:
FREE – for small teams who need basic task management, up to 5 users, unlimited collaborators, 2 levels of projects
Professional – for teams who need project planning and collaboration, 5 or 15 users, unlimited collaborators, storage space from 5GB, and unlimited levels of projects
o 5 users: $49/month paid annually
o 15 users: $99/month paid annually
Enterprise: Contact for a quote – for teams who need customization, reporting, and advanced security, 5 users and up, unlimited collaborators, storage space from 100GB, and unlimited levels of projects
Clarizen
@clarizen
Clarizen is the Salesforce project management tool that brings social collaboration to powerful project management. Through Clarizen’s Salesforce integration, Salesforce users have the ability to create and view the progress of projects, milestones, and issues directly from Salesforce.com.
Key Features:
Salesforce users can access work items and view their status without logging in to Clarizen
One click opens projects directly within Clarizen
Customize reports
Cost: $250/month
Workfront
@Workfront_Inc
Formerly AtTask, Workfront is an enterprise work management solution that improves productivity, collaboration, and visibility and brings more to the table than a typical project management tool. Workfront provides a centralized solution that unifies team processes and communication, helping team members to work more efficiently and creatively.
Key Features:
Requests flow directly into your queue
RESTful APIs designed to allow integrations with Salesforce
Access work in the cloud and out of the office with iOS and Android mobile apps
Cost:
Collaboration Licenses: Unlimited users, contact for a quote – Ideal for any internal or external team member, track progress and collaborate on requests, and view status reports and project dashboards
Work Licenses: $30/user/month – For team members who need work management, advanced capabilities, and flexibility, includes all Collaboration features, plus manage work with mobile apps, track and submit timesheets, and create and complete work items
Plan Licenses: $60/user/month – For team leaders who need comprehensive project, program, and portfolio management with complete visibility and control, includes all Collaboration features, plus create and manage projects from start to finish, design and distribute status reports and create custom dashboards, and manage resources and capacity planning
Enterprise Plus Upgrades: Contact for a quote – Upgraded functionality for organizations that require enterprise-grade security and support, upgrades include configurable sandbox environments, data encryption at rest for maximum security, and top-of-the-line support for peace of mind
Aprika Mission Control
@aprikabusiness
Mission Control, a cloud-based project management system, operates on the Force.com platform and integrates with several editions of Salesforce. Effectively manage your organization’s projects with all of Aprika Mission Control’s features, including Gantt charts, document management, and more.
Key Features:
Mission Control console
Projects, milestones, and actions
Virtual project whiteboard
Assignment and reminder notifications
Chatter integration
Project Template ‘Deep Clone’
Drag n’ Drop Gantt Charts
Time Tracking
Expense Tracking
Resource Capacity Scheduler/Calendar
Risk Log/Risk Chart
Burn Down Char
Cost: FREE trial available for 14 days
AU$20/user/month
VeoProject
@veoproject
VeoProject is an advanced web-based project management and collaboration tool that integrates with Salesforce and helps users organize tasks, issues, messages, and shared files. VeoProject also connects projects to Twitter and Google apps.
Key Features:
Access project management features and tools within Salesforce
Existing Salesforce users are imported as VeoProject users and resources
Assigned tasks in VeoProject are visible in the Salesforce My Tasks pane
Updates in Salesforce automatically update in the original VeoProject project plan
Cost: FREE trial available for 30 days
Team Pro III: $85/month – 250 project documents, 10GB disk space, SSL encryption, and Twitter, Google apps, MS Outlook, and Salesforce integration
Enterprise: $195/month – 1,000 project documents, 40GB disk space, SSL encryption, and Twitter, Google apps, MS Outlook, and Salesforce integration
DreamTeam
@dfsoftwareinc
The leading project and portfolio management (PPM) application available on the AppExchange, DreamTeam stores all project data in your Salesforce account. DreamTeam offers project and document management, resource management, collaborative calendars, time and expense reports, portfolio reporting, and project workflow.
Key Features:
Visualize project status with detailed Gantt charts and portfolio reports
Organize hierarchical folders and versioned documents
Launch, edit, upload, and share files directly from your desktop
Cost: FREE trial available for 15 days
$40/user/month
Central Desktop
@centraldesktop
With Central Desktop, teams have control over their projects, even if they are on different continents or in different time zones. “A complete, enterprise-sized collaboration platform,” Central Desktop is a dream come true for organizations looking for a way to share files, launch meetings online, or manage projects in one integrated system.
Key Features:
API-based integration
Break projects into phases
Assign individual tasks
Monitor project status and shift due dates
Clone existing projects
Cost: Central Desktop Premier: $25/user/month with annual contract – Unlimited users, unlimited workspaces, 50+ GB storage
LiquidPlanner
@LiquidPlanner
LiquidPlanner is an online project management software solution that is flexible and easy to use. LiquidPlanner’s Salesforce integration connects sales and project teams, allowing them to stay up to date on project status and their customers’ needs.
Key Features:
Share important information seamlessly
Real-time visibility into the entire project process
Stay on top of status, milestones, and delivery
Cost: The LiquidPlanner App for Salesforce is FREE to LiquidPlanner subscribers
Standard: $29/user/month based on annual plan, 10 user minimum – Project visibility, improved collaboration, and intuitive task management
Professional: $39/user/month based on annual plan, 10 user minimum – Comprehensive portfolio management tool that tracks and prioritizes resources
Enterprise: $49/user/month based on annual plan, 10 user minimum – For larger organizations managing complex projects and shifting teams, includes world-class customer service
Viewpath
@viewpath
With Viewpath, you get powerful online project management and collaboration with anyone from any organization. Utilize the collaborative, real-time tools and features with this cloud-based solution and rest easily knowing team members are on the same page.
Key Features:
With Salesforce integration, bring predictability to your customer-driven projects
One of the top-rated project management solutions on the Salesforce AppExchange
Align project tasks and resources to get one complete project picture
Cost: FREE team trial available for 30 days
Starter: FREE – Basic scheduling and organizing tool for individuals or project managers with a small team of collaborators
Team: $15/month – Powerful features include cross-project resource allocation and reporting
Professional: $25/month – Powerful project management with filtering, custom labels, private branding, and more
Enterprise: $35/month – Unlimited snapshots and project resources, premier support, and more
Taskfeed
@TaskfeedApp
Striving to help teams become more efficient, Taskfeed gets users organized in Salesforce. “A modern and lightweight project management tool that everyone can use,” Taskfeed allows users to plan and collaborate as a team.
Key Features:
Work around your Salesforce opportunities, leads, campaigns, projects, and more
Fast, easy, and in real time
Brings team task boards to Salesforce fully integrated with Chatter to help deliver projects
Cost: Contact for a quote
XenonPMO
@TekOptimize
With XenonPMO, organizations get an easy-to-use project management solution that promotes best practices. One of the most configurable Salesforce project management tools, XenonPMO was built with the needs of project, program, and portfolio managers in mind.
Key Features:
Set program-specific milestones and phases
Gate processes/milestones with entry and exit criteria
Leverage dashboards for visibility
Communicate through Chatter
Mobile functionality
Cost: Contact for a quote
JobSuite
Track projects simply with JobSuite and enjoy the convenience of its intuitive interface, full line of features, and web-based system. Join some of the largest Fortune 500 companies as a JobSuite customer and start managing projects with this Salesforce project management tool.
Key Features:
Organize data under campaigns and jobs
Quickly and easily generate Creative Briefs with user-defined templates
View tasks on job schedules, calendars, reports by client or campaign or role, or more
Get custom reports using the new Report Builder and share with everyone or save in your private folder
Cost: Contact for a quote
Milestones PM+ @passagetech
For organizations that need native project management or advanced project management, Passage Technology’s Milestones PM+ is a smart choice. Organizations get the flexibility of a customizable project management solution that provides a free core package and options for paid professional services when they choose Milestones PM+.
Key Features:
Get visibility into all of your programs, projects, milestones, tasks, time, and issues within Salesforce
Customize to incorporate your own methodology or elements of an agile, traditional (waterfall), or hybrid methodology
Keep schedules on track and log risks and decisions
Commercial support from Salesforce
Cost: FREE package; Contact for upgrade quotes
Avata Enterprise Project Management
Avata Technologies, designed especially for product development teams, empowers everyone from product developers to marketers to collaborate throughout planning and executing new product releases. Avata’s Project Management solution fosters efficiency and productivity as a Salesforce project management tool.
Key Features:
Convenient views including Gantt charts
Personalization of each project
Customizable reports, dashboard, task, and project details
Fine-grained security down to task attributes
Cost: Contact for a quote
EPMLive
@EPMLive
A cloud-based project management and collaboration platform, EPMLive helps organizations plan, track, and manage all of their work. EPMLive’s Salesforce app integrates the CRM capabilities of Salesforce with EPM’s project and work management software, allowing for true reporting and maximum efficiency.
Key Features:
Multiple scheduling tools to plan tasks for on-time delivery
Centralize information for real-time updates and statuses
Manage schedules with varying levels of rigor and complexity
Offers a variety of scheduling methods and tools to meet project managers’ needs
Cost: Contact for a quote
Project Pulse
@Configero
From Configero, Project Pulse is an enterprise-scale application that “optimizes resource utilization and revenue management, delivering a birds-eye view of the complete project lifecycle, from sales to delivery to finance.” Organizations choose Project Pulse when they want to keep everyone, from sales to delivery to finance, up to date on the project.
Key Features:
See the entire project lifecycle
Foster communication between sales, delivery, and finance
Built-in revenue and resource forecasting
Cost: Contact for a quote
Celoxis
@celoxis
With Celoxis, organizations get enterprise project management software to manage complex project portfolios and processes. Plan, delegate, collaborate, and streamline project management with Celoxis.
Key Features:
Project tracking
Resource management
Time and expense management
Reporting and analysis
Cost: Celoxis Project Management App for Salesforce is FREE for Celoxis customers
SaaS: $24/user/month with available duration and volume discounts – 99.99% uptime, free client login, 2GB/user/month shared disk space, and more
On-Premise: one-time payment of $450/user with available volume discounts – Major and minor upgrades, free support for the first year, and more
Project Management Beacon
Project Management Beacon for Salesforce enables organizations to effectively manage projects for all cases or just selected cases. Available on the AppExchange, Project Management Beacon is easy enough for anyone to use, yet comprehensive enough for collaboration.
Key Features:
Allows accounts, budgets and budget allocation, projects, tasks, and resources
Gantt charts and dashboards for task progression and cost and resource measurement
Information center with informative dashboards shows dynamic statistics on project progress
Cost: FREE
Tenrox
@Tenrox
With the Tenrox Project Workforce Management – Project Management Module, your organization is able to keep project teams, resource managers, and executives on the same page at the same time with all projects. The Tenrox Project Management module has three key components: Project Planning, Project Workflows, and Process Management. Better yet, Salesforce users can tap into Tenrox’s cloud-based project management software and simplify, automate, and streamline project and service delivery with Tenrox PSA on the AppExchange.
Key Features:
Configurable project billing and cost accounting processes
Visual workflow-driven processes
Export Tenrox Project KPIs into Salesforce
Access Tenrox reports within Salesforce
Cost: Contact for a quote
Work-Relay
@WorkRelay
Organizations that choose Work-Relay for their Salesforce project management tool actually get a process, project, and resource management solution all in one. Best suited for companies that run complex business processes with large-scale, process-driven projects and short-duration, high-intensity projects, Work-Relay is a 100% native Salesforce application.
Key Features:
Plan, maintain, and get complete, real-time visibility into project status
Access a single dashboard for urrent and scheduled work that includes a clear designation of priorities
Maintain a central portfolio of projects
Choose to stagger projects based on priorities and resource availability
Cost: Contact for a quote
Sciforma
@Sciforma
Sciforma is flexible, easy to use multi-platform project management software that is customizable. With a plug-in for Salesforce integration, Sciforma helps businesses manage multiple projects from multiple clients and prioritize efforts to optimize company results.
Key Features:
Strategic project and portfolio management with idea identification, ranking, capacity planning, and more
Functional project and portfolio management with project, resource, risk, and budget management
Calendar, demand, and issue management, plus time tracking
Cost: Contact for a quote
Replicon
@Replicon
A 100% cloud-based integration, the Replicon CRM Connector for Salesforce provides greater pipeline visibility from Salesforce within Replicon. With Replicion, sales teams enable their services teams to schedule resources and plan projects more effectively while delivering accurate project cost estimates to sales teams and prospects.
Key Features:
Pipeline projects are auto-created in Replicon from Salesforce before deals close so project managers can add resources and ensure correct staff lock-in
More accurate project pricing
Improved forecasting precision
Streamline project and business processes
Cost: FREE trial available; Contact for a quote
Cloud Coach
@cloudcoach
Specializing in enterprise-class project management and productivity software, Cloud Coach is built for businesses looking to invest in their success. Cloud Coach’s comprehensive tools and Salesforce integration are a match for organizations looking for project management, internal meeting efficiency, and more.
Key Features:
Standardize your project processes by creating templates
Create projects within your workflows, whether from your sales processes or from a Salesforce marketing campaign
Group tasks into milestone groupings/phases
Manage change requests and approvals
Maintain risk and issue registers
Cost:
Productivity User: $29/user/month billed annually, 10 user minimum – Drive enterprise-wide productivity
Project Team Member: $39/user/month billed annually, 10 user minimum – Deliver projects as a team
Project Power User: $79/user/month billed annually, 10 user minimum – Manage projects and services automation
Portfolio Manager: $129/user/month billed annually, 10 user minimum – Deliver portfolios and programs
2Xoffice
@2Xoffice
Help your team adopt project management software more easily with 2Xoffice Project. With the same user interface, dashboard reporting, and security that Salesforce users are accustomed to, 2Xoffice Project is 100% native to Salesforce and makes implementation a snap.
Key Features:
Project scheduling
Enterprise collaboration
Use Gantt charts to illustrate project milestones and meet implementation deadlines
Project alerts
Stages and checklists
Project templates
Resource alignment
Cost: Contact for a quote
Genius Project
@GeniusProject
Genius Project offers a variety of project management solutions, from SaaS, to hosted, to Lotus Notes based, that are designed to get your organization working more productively. With Genius Project, companies get enterprise project management software that is tailored to their needs and quickly integrates with Salesforce.
Key Features:
Use Genius Planner, the software’s own Java-based Gantt charting tool, or Microsoft Project – it’s your choice
Resources Module ensures optimal results and minimized bench time
Experiment in a sandbox environment with Genius Simulator
Cost: Prices differ based on billing duration
Standard: $19.95/user/month billed annually – For small project teams, 10 user packs, standard configuration, project and task management, and more
Professional: $29.95/user/month billed annually – For any team size, complete suite, minimum 10 users, all Standard plan features plus tailored configuration and setup, unlimited tailored workflows, and more
Enterprise: $39.95/user/month billed annually – Tailored to your needs, 50 user minimum, all Professional plan features plus hosted on-premise option, Genius Connector for integration, and more
AffinityLive
@affinitylive
A project management platform, AffinityLive offers easy, yet powerful project management. Get collaboration, reporting, and project insight on any device, plus seamless integration with Salesforce when you adopt AffinityLive as your project management solution.
Key Features:
Interactive Gantt charts
Real-time scheduling
Save milestones, tasks, and entire projects as reusable templates
Stay up to date in real time on projects, their status, and delivery teams
Cost: FREE trial available for 14 days
Plus: $16/user/month billed annually or $19/user/month billed monthly – For growing teams
Premium: $34/user/month billed annually or $39/user/month billed monthly – Get maximum flexibility and automation
Function Point
@functionpoint
Designed specifically for advertising and creative agencies, Function Point is an easily used, all-in-one, cloud-based productivity system that allows teams to do more. Function Point also works for internal marketing departments that want to streamline their business and work more efficiently, especially those that currently use Salesforce and want to integrate Function Point quickly and easily.
Key Features:
Business intelligence dashboard at a glance
Full-service CRM for sales and business development
Real-time financial reports
Syncs all projects, tasks, and timesheets
Build schedules from system templates, automatically assign work to teams or individuals, and use built-in timesheets and milestones
Cost:
Small: $29/user/month billed annually or $34/user/month billed monthly – 5 users minimum base package
Medium: $29/user/month billed annually for first 39 users or $34/user/month billed monthly for first 39 users
o $19/user/month billed annually for 40-99 users
Large: $29/user/month billed annually for first 39 users or $34/user/month billed monthly for first 39 users
o $19/user/month billed annually for 40-99 users
o $15/user/month billed annually for 100+ users
Daptiv
@Daptiv
An on-demand project portfolio management solution, Daptiv is a global leader of project portfolio management solutions and was recognized as a leader in the Gartner 2014 Magic Quadrant for Cloud-Based IT Project and Portfolio Management Services. Daptiv improves strategic planning and business execution with its solutions and professional services; plus, companies turn to Daptiv to improve productivity and efficiency.
Key Features:
Create and refine project templates that cover all aspects of the project management lifecycle
Powerful project collaboration tools for project stakeholders
Identify risks, monitor project performance, and fix problems quickly
Cost: Contact for a quote
Financial Force
@FinancialForce
As the number one cloud ERP solution on Salesforce, Financial Force provides financial management, professional services automation, human capital management, and supply chain management. What sets Financial Force apart from other project management tools and software is that it puts the customer at the center of project management so that teams collaborate and work more efficiently to provide more value to clients.
Key Features:
Collaboratively manage project tasks with customer portals
Create customer or project communities to work more socially
Configure projects at the field level and create custom fields and views
Cost: Contact for a quote
Projector
@ProjectorPSA
With Professional Services Automation software from Projector PSA, organizations track time and expenses, plus manage projects and schedule resources more easily. With the Project Management Module from Projector, companies are able to plan, track, and deliver projects on time and on budget. Integrating Projector with Salesforce couldn’t be any easier with its Salesforce.com Pre-Built Connector.
Key Features:
Use Salesforce data, and Projector will show you consolidated views of booked and pipeline business
Capture time and expenses
Define how and when information is imported when you automatically import accounts and opportunities with the Salesforce.com connector
Cost: FREE trial available for 30 days; Contact for a quote
Kimble
@KimbleApps
Designed by industry experts, Kimble is comprehensive enough to manage an entire professional services business but is easy enough for nearly anyone in the organization to begin using. Kimble provides holistic management by integrating sales, operations, and delivery elements while reducing process complexity and boosting efficiency. Available on the AppExchange, Kimble is highly configurable.
Key Features:
Enter project work breakdown structures against the sales opportunity
Perform top-down and bottom-up resourcing of opportunities
Produce project status reports
Cost: Contact for a quote
GreenRope
@GreenRope
With GreenRope’s integrated project manager, teams accomplish more and remain organized. Coordinate sales, support, operations, and clients with GreenRope, plus simply use email addresses to keep everyone up to date with specific projects.
Key Features:
Detailed notes and project updates reside in one place for easy, quick access
Team leaders assign tasks to team members and even clients
Assign tasks and deadlines, plus keep deadlines in a central location for all to see
Track project and task information, including hours spent
With the GreenRope app, quickly sync, target, engage, and convert leads with email marketing and advanced automation – the GreenRope-Salesforce Connector syncs Salesforce campaigns with GreenRope groups
Cost: FREE trial available for 14 days
Starter: $149/month – 1,000 contacts, unlimited users, unlimited emails
Pro: $169/month – 3,000 contacts, unlimited users, unlimited emails
Premium: $199/month – 5,000 contacts, unlimited users, unlimited emails
Powerhouse: $249/month – 7,500 contacts, unlimited users, unlimited emails
Magificent: $299/month – 10,000 contacts, unlimited users, unlimited emails
Supreme: $449/month – 25,000 contacts, unlimited users, unlimited emails
Leankor
@theleankor
Improve team performance and collaboration while saving time and money with Leankor,’s visual project management solution. Get everyone on the same page by providing them with the same picture of work.
Key Features:
Enables aggregation of critical information from Salesforce
Visually manage sales, marketing, and service operations
Assure data security and privacy with Salesforce
Workflow rules, calendar view, and reports and analytics
Cost: FREE trial available for 14 days
Personal: $10/user/month/5 licenses – Full business version with all features enabled
Professional: $19/user/month – Unlimited Kanban boards, portfolio view, targeted collaboration, workflow analytics, Salesforce integrations
Business: $24/user/month/5 licenses – All Professional plan features, plus document management, calendar view, time management, analytics, and more
Smarttime
@Apracor
Get the most out of Salesforce by tracking projects with Smarttime, available on the AppExchange. Access all of your metrics at once with the simple dashboard and stay on top of your budgets with the built-in reports.
Key Features:
Simple time booking on multiple projects
Extensive built-in reporting
Travel expense tracking module
See projects, employees, or overall performance at a glance
Cost: FREE
EnTransform PPM
An integrated suite of Project Portfolio Management, resource management, management reporting, and collaboration application, EnTransform PPM includes role-based access to best practices. Available on the AppExchange, EnTransform PPM is a native to Salesforce project management tool that is easy to use and fosters collaboration.
Key Features:
Monitor overall enterprise project portfolios, resource utilization, budget, forecast and cost analysis through dashboards
Manage schedule and deliverables with automated creation of sprints and backlogs, based on Agile Scrum methodology
Create and maintain resource history, information, availability, and forecast
Set up projects, phases, sprints, deliverables, and more with one click
Cost: FREE trial available for 14 days
$50/user/month
OneEighth Project Lite
Help your team stay on top of projects with one click in OneEighth Project Lite. This project management tool, available on the AppExchange, helps users quickly start and stay up to date with projects of any type.
Key Features:
Reliable and secure, completely built on Force.com
Lightweight and flexible, OneEighth Project Lite runs on the sales cloud or Salesforce platform
Project objectives, budgets, costs, members, roles, tasks, timelines, and more
Cost: $16/user/month
Ajile
@StratitudeInc
Ajile provides complete agile project management in the cloud with its app available in the Salesforce Cloud. With a powerful platform to manage projects developed with Scrum methodology, Ajile helps project teams work in collaboration.
Key Features:
Manage releases by creating user stories
Manage tasks using Scrum methodology and deliver projects on time
Communicate and collaborate with Chatter
Role-based home pages
Drag and drop tasks
Cost: FREE trial available for 15 days; Contact for a quote
Cloudbyz
@cloudbyz
Project portfolio management, application portfolio management, and financial portfolio management from Cloudbyz results in visibility into entire project portfolios for more appropriate and informed business decisions. Available on the AppExchange, Cloudbyz is an integrated solution built on the Salesforce 1 platform.
Key Features:
Work request management
Benefits and costs evaluation
Change and release management
Cost: Contact for a quote
CloudMax
The CloudMax software platform allows users to configure it for flexibility and ensures team collaboration. With CloudMax on the AppExchange, users adopt the rapid deployment model and handle change management quickly and easily.
Key Features:
Successfully deliver rapid deployment framework and meet compliance requirements
Tracks the complete SDLC lifecycle
Chatter enabled
Cost: Starts at $500/company/month
Done
@KineticGrowth
Done by Kinetic Growth offers Salesforce task and activity management with collaboration features. The tasks tab allows users to see, edit, and track all Salesforce tasks in detail.
Key Features:
See Chatter updates while tasks are in progress and post to Chatter without opening each tasks
Uses standard Salesforce tasks, so it works with tasks you already have
Find existing tasks on objects you own
Define best practices and automatically create tasks with Task Templates
Create tasks with fewer clicks
Cost: Contact for a quote
GliderPMO
@GliderSystems
Manage budgets, costs, schedules, and dependences between projects with GliderPMO. This online project management tool helps project, portfolio, and program management offices (PMOs) and their stakeholders to easily and efficiently handle all of these tasks.
Key Features:
Single repository so everyone has the same up-to-date information
Track and manage dependences between work packages
Team members work together on the same set of records and documents
Highly configurable with a point-and-click interface
Keep everyone in the loop with Chatter
Cost: FREE trial available for 30 days
PMActive
@diamosoft
PMActive seeks to simplify project management for project managers and teams by providing the tools necessary for supporting the entire project lifecycle. Deployed on Force.com, PMActive is a great project management solution that does not include any hardware or software costs because it is cloud based.
Key Features:
One View gives project managers a consolidated, concise view of essential project information
See consolidated status of all projects
Stay apprised of upcoming tasks
Identify priority tasks and identify problem areas
Cost: FREE trial available for 30 days; Contact for a quote
QuickBase
@IntuitQuickBase
With Intuit QuickBase, organizations can solve their business problems quickly with Project Management solutions. Teams work more productively and quickly from any location with QuickBase, and they can integrate QuickBase with Salesforce quickly and easily.
Key Features:
Customizable and flexible
Access information at any time on any device from anywhere
Personalized notifications and reminders
Cost: FREE trial available for 30 days; Contact for a quote
Arxxus
@arxxus
A Salesforce strategic partner, Arxxus helps organizations handle their services and program schedules with their native project management app. Manage all of your pojects from within Salesforce with Arxxus.
Key Features:
Project and task planning
Resource management and effort tracking
Interactive user interface for schedule creation and Gantt visualization and modification
Cost: Contact for a quote
Axosoft
@axosoft
Axosoft is a solution for agile project management that helps users effectively manage their software development projects. With Salesforce integration, Axosoft has the tools and support your company needs to manage projects efficiently and effectively.
Key Features:
Get data for making educated decisions
Daily Scrum to see what each team and team member has completed, current work, and issues
Fully customizable workflows
Cost: FREE trial available for 14 days; Contact for a quote
Changepoint
@_Changepoint
ChangePoint’s Project Portfoliio Management software enables businesses “to have an informed understanding of their environment and resources and in turn they can communicate this, and any subsequent decisions, to stakeholders.” With ChangePoint, organizations get a single solution that addresses the project lifecycle and ensure portfolio visibility. Changepoint’s Salesforce.com CRM adaptor connects PSA and CRM, making it an even better solution.
Key Features:
Seamlessly integrates critical processes and data needed for effective management
Adapts to fit your needs
Support and develop your organization’s business, process, reporting, and security needs
Cost: Contact for a quote
Source: http://www.docurated.com/all-things-productivity/top-50-salesforce-project-management-tools-and-software-solutions
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Podcast 19: Customer Education 101 – With Dave Derington of Azuqua
WELCOME TO EPISODE 19 OF THE TALENTED LEARNING SHOW!
To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.
EPISODE 19 – TOPIC SUMMARY AND GUEST:
On our previous episode, we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process? And what does effective customer education actually look like?
Today, we discuss these questions and more with Dave Derington, Director of User Enablement at Azuqua, a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications.
Dave is also committed to empowering customer education professionals everywhere. Together with industry colleague Adam Avramescu, he recently co-founded the CELab Podcast as a knowledge-sharing resource for anyone interested in this discipline.
KEY TAKEAWAYS:
Every business can benefit from educated customers. Yet customer education traditionally hasn’t existed as a dedicated function.
Recently, organizations have started seeing value in customer education programs – especially subscription-based software companies.
Because customer education programs are a relatively new concept, they’re often cobbled together by resourceful pioneers with limited instructional design experience. But new communities of practice are emerging to offer knowledge sharing and support.
Q&A HIGHLIGHTS:
Welcome, Dave. First, could you tell us about your podcast, CELab – the Customer Education Laboratory?
Absolutely. Well, we fit into the extended enterprise learning space by focusing on the customer education segment. But we define that a bit more sharply.
How so?
As my CELab partner, Adam, and I see it, customer education is a part of all organizations. But there’s definitely a gap.
For example, I previously worked at Gainsight, where we talked about customer success all the time. But 10 years ago that function didn’t even exist by name.
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It’s the same with customer education. We know it’s been there and we’ve talked about it for years, especially in the software industry. But with CELab, we’re really interested in the leading edge of customer education. We want to move this profession forward. That’s the spirit behind the podcast.
Great idea to fill that gap with a community by and for customer education pros…
A lot of us find ourselves kind of falling into this field. In my case, I was an educator. I was a trainer. That helped a lot.
But startups run fast and lean. Many like me find ourselves in roles where we have to help customers succeed, yet content and infrastructure may not even exist. We know education is essential. But unlike corporate training professionals who are instructional designers by trade, many of us don’t know where to start.
So this is an open resource for anyone who wants to understand the fundamentals of customer education?
Yes. Our mission with CELab – the Customer Education Laboratory – is to take kind of a scientific approach to connecting practitioners with each other and with communities like yours. We’re tightly focused on bringing people up-to-speed and helping them understand what they need to do to be successful in customer education.
Excellent. You’ve brought your expertise to customer-oriented positions at multiple SaaS companies, including your current role Azuqua. Tell us a bit about that…
Good question. How do we define our job roles? Actually, HR directors at both Gainsight and Azuqua had the same question. I’ve written those descriptions for myself.
How did that happen at Azuqua?
My role is defined as user enablement. That’s a little broader than customer education. And I like that because an Azuqua user can be a customer, a partner or an internal employee. Regardless, they need to learn and learn fast. So my responsibilities are pretty clear.
First, I have to set the direction. When I started, we had no training. We had documentation and some material, but I needed to figure out what we needed, fill the holes, develop a training rubric so we could get a program together and start providing a foundation to bring users up-to-speed quickly.
Big job…
Yep. It’s a broad job description. Plus I’m in marketing, which may seem weird. But I love it because the scope of responsibilities in a startup is broad and it shifts daily.
Every quarter I define OKRs and targets because I’m not just in a box developing content. I’m also doing large-scale programs or social campaigns or I’m talking as an evangelist at events.
Yeah, that’s big and broad and fun. So to clarify, could you summarize what the Azuqua platform does?
Totally. So, if you’re familiar with Zapier or IfThisThenThat (IFTTT), these are great applications that allow you to set up point-to-point automated actions.
Right…
Azuqua goes even further, with an enterprise-grade platform or iPaaS (integration platform as a service). This means the platform is in the cloud and it allows you to connect anything to anything else, as long as an app can talk to it.
In other words, we help you easily connect, manipulate and move information where it needs to go, so you can act upon your data.
So it’s a central point of integration?
In the past, organizations developed and managed their own tech integrations. But we’re helping companies steer away from having to do that. Why should you build your own integrations when we have connectors for all the major business apps, and we’re connected to 250 others? Imagine the permutations…
Impressive…
Think about MuleSoft or Boomi, which connect business applications with an integration cloud that removes data silos. Azuqua is basically like that. It’s a powerful yet more cost-effective alternative. And it’s a lot of fun.
So among the 250 application connectors, which are most popular? Salesforce? And what else?
Absolutely. You can connect Marketo marketing automation data with Salesforce CRM and Slack for work collaboration or Trello for project management – whatever you need. There’s an app library on our website. We also offer a portfolio of common use cases. But the point is to save time and resources.
Examples?
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One of my favorite use cases is from Aramark. They needed to streamline their RFP response process. After using Azuqua to connect multiple apps, including Dropbox, Salesforce and Smartsheet, they sped up their sales process and are saving 40 hours a week of manual processing.
Nice. So you primarily train two external audiences – customers and partners. Is the educational approach different for each?
Yeah. This is a meaty problem. When training people, I have to think about all kinds of stuff. It’s not just teaching them how to use the product, but helping them understand conceptually how it helps them accomplish what they’re trying to do. And there’s is a bit of differentiation between the two user scenarios.
Let’s start with an end user…
OK. You buy, you sign-up for a free trial, and you start working with the product. Ultimately, you want a lot of self-serve type content, because you might not want to pay extra for training.
You could join me every Tuesday at 10 o’clock on Twitch. I do a product demo with a use case and it’s free, so you can learn a lot about the product that way. Or you could visit Azuqua Academy online anytime to pick and choose training from one of our various tracks.
And how is partner training different?
I really want those people to have a complete educational experience. Everything. So we may offer them a full series – 100 Track (the basics), 200 Track (more advanced), and 300 Track (for expert users). But customers can also self-select into what they need, and we don’t force them into any particular curriculum.
But I’m more into just-in-time type training, where you get what you need in the moment. We’re working on a lot of automation to help detect moments when a customer may be struggling with a particular connection. I can look for indicators that detect when you’re having an issue. Or you can notify me and I can create a flow that delivers relevant real-time help.
And the media? It sounds mostly like webinars and live streaming. Do you also do pure online or video activities…?
It’s a mixed-mode approach. I like to develop a video and a document that includes everything in the video. I also offer hands-on material if you want to do the work and skip the other stuff. And if we need to go deeper and answer specific questions for a partner, then I may develop and deliver live training for that.
Which content do you develop first?
Typically it’s easier to do instructor-led training first and then back into on-demand. But frankly, because we have such a big self-serve market, I had to do on-demand first.
Again, it speaks to the fact that customer education must address many different use cases, and in a fast-moving company sometimes you need to work outside of standard methodologies. You have to do what works for your customers and your team.
What’s your typical design process?
Generally, I start with a document and work through it with subject matter experts iteratively, in an agile way. Once I get the content squared and tested, I share it with a limited number of customers. Then I publish it.
What does your learning tech ecosystem look like?
You’ll love this. I built my own learning management system from scratch, accidentally. I know there are hundreds of LMSs today. And companies like Skilljar and Thought Industries offer great platforms for customer education.
But I decided to build-out our Academy just using HTML. In fact, we use GetHub to develop our training live or in a platform, just like a developer would. It’s weird, but kind of cool.
So I just have HTML right now, but the backend is very simple. I prototype with Google Forms, and then our product surfaces all that. So I can see when someone completes a quiz or an activity. My whole ecosystem is built with inexpensive off-the-shelf tools.
Interesting. And it’s in the spirit of your company to tie together free tools…
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I love LMSs and I have a strong need for them in some settings. But for startups that need to move fast, you may not have the time or budget. In this case, by the time I engage with a vendor, I’ve got everything laid out, so we can replicate it in an LMS and take it to the next level.
No doubt. So customer education professionals seem obsessed with measurement – probably because that’s how you get funding and justify your worth. What are your thoughts on that?
This is a sticky question. Metrics. Data. It’s one of our biggest challenges. I tend to look more at consumption and adoption.
Primarily, I’m concerned with getting materials in place, making sure people start to consume that content, looking at where they struggle and covering gaps.
And for the long term, I need to focus on adoption. Who’s consuming training? What accounts are they associated with? Do we see an uplift for organizations that use training versus those that don’t? If so, I can share that message. “When you use training, you can expect x% increase in success with this product.”
How do you move the meter on adoption?
I would encourage your listeners to get a pencil and paper and start outlining ways you can add value to your company’s bottom line. Because I’m at a high-growth company, I can contribute value with an onboarding program that helps drive users to the training they need in-the-moment, so they can quickly overcome roadblocks in their path.
Then I can begin correlating this with customer adoption and success. For example, how much more time do trained users spend with the product than those who haven’t completed training? These can be squishy values, but it starts to paint a picture.
FOR MORE QUESTIONS AND COMPLETE ANSWERS, LISTEN TO THE FULL PODCAST NOW!
Want more insights? Watch our on-demand webinar:
The Competitive Advantage of an Externally Facing LMS
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There is tremendous diversity among the nearly 700 learning management systems available today. And when customer education is a top priority, it pays for organizations to choose an LMS designed specifically for that purpose.
What exactly are the business benefits of choosing a specialized learning management system (rather than an employee-oriented LMS) to support customer learning initiatives?
Join John Leh, Talented Learning lead analyst and CEO, and Terry Lydon, VP of Training Operations Projects at Litmos, as they explain the value of choosing an externally focused LMS. Specifically, they discuss: You’ll learn:
How to quantify the benefits of customer learning
Which factors set a customer LMS apart from employee-focused platforms
What case studies reveal about the value of customer learning technology
How to find the best LMS for your customers’ needs, and
5 areas of innovation unique to customer LMS solutions
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Need Proven LMS Selection Guidance?
Looking for a learning platform that truly fits your organization’s needs? We’re here to help! Submit the form below to schedule a free preliminary consultation at your convenience.
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Why Does MarTech Need Digital Asset Management?
Managing your digital media is the need of the hour. With the sheer amount of content being churned out by brands, it is now the need of the hour to bring order to this chaos. For that, you need to know how to manage your digital media. Here is why you need a digital asset management (DAM) system for your MarTech stack.
Do any of the following scenarios seem familiar to you?
Scenario 1: You have received four variations of your organization’s new logo:
logo_final.png
logo_final_ver1.png
logo_final_ver2.png
logo_final_ver3.png
Now you’re not sure which file to use as working on the wrong file means starting everything from scratch.
Scenario 2: Despite sharing the files with everyone in the team, some people will reach out to you asking for a particular file. And it is always an urgent request, so you cannot refuse. You end up wasting a lot of your valuable time during this process.
If you have been in any of these situations, I completely empathize with you; we’ve all have been there.
The rise of inbound marketing in the last decade has left companies with a voluminous amount of scattered media causing a topsy-turvy content creation process that is highly inefficient.
A solution to this is digital asset management (DAM). DAM strives to bring order to this chaos without adding any hassles to your existing responsibilities.
What is a Digital Asset?
**A digital asset is any digital media file that provides value to the organization and can be identified by its metadata.** So, essentially, a digital asset could be any of the following:
Photos
Videos
Audio files
Slide decks
Logos
Graphics
Illustrations
Animations
PDFs
Documents, spreadsheets, etc.
One of the crucial elements of any digital asset is its metadata. Metadata contains the filename, its format, keywords, author/creator, date of creation, ownership, copyright details, etc.
What Is Digital Asset Management (DAM)?
**Digital Asset Management (DAM) is a discipline of organizing, storing, fetching, archiving and distributing digital assets.**
**A DAM system is a centralized repository to store and manage an organization's digital assets. It provides marketers with authority to manage user access permissions. **
Why Do You Need Digital Asset Management (DAM)?
1. Follow Brand Guidelines
Organizations and agencies alike have a set of brand guidelines in place to maintain consistency in their external communication. For example, a brand might have four different logo versions that are used for different purposes. Many times brand guidelines don't transition well when it comes to implementation due to many reasons. Mistakes such as using the wrong version of the logo or wrong fonts are quite common.
DAM systems have a centralized library of assets that are up-to-date allowing everyone to adhere to brand guidelines and maintain brand consistency.
Also Read: The Biggest Obstacle to Better Productivity Might Well Be Your Documents
2. Save Space and Advanced Search Capabilities
If you are already using a cloud storage solution, you might already be having problems with content duplication. If you have two different versions of an image, it will be difficult to figure out which one to use even if you try to make sense using its file details. DAM systems avoid this redundancy by streamlining your repository through metadata.
**The advanced search capability allows you to search files by applying filters such as file names, format, category, keywords, description, metadata, and other custom attributes. It further allows you to find content within text documents or filter images by colors, number of people or gender.** Certain DAM solutions also help you with face detection, celebrity identification, visual text recognition, and sentiment analysis.
Also Read: Digital Asset Management Restores Order to Fast-moving, Competitive Retail Market
3. Greater Control Over Your Content
When you use traditional communication mediums to transfer files, you have no way to track how your content is being used and who is using it. **Digital asset management gives you greater control over how you want to share your content. You also get to keep a tab on who has viewed your content and with whom it is shared.**
Also, the implementation of standard encryption protocols makes sure that the content stays safe in the vault and when it is shared.
Also Read: 10 Important Aspects to give a DAM about
4. Availability of Plugins and Integrations
DAM systems offer integrations with various products and apps across different categories which are used by designers and marketers on a daily basis. A few of them are as follows:
Project Management and Communication: JIRA, Slack, Asana, Trello, Basecamp, SmartSheet
CMS: WordPress, Drupal, OpenText, Kentico, Sitecore
Social Media: Facebook, Twitter, Pinterest, HootSuite, Sprinklr
Marketing Automation and CRM: HubSpot, Marketo, MailChimp, Eloqua, Salesforce
Creative and Publishing: Adobe Creative Cloud, Google Apps, MS-Office
Cloud File Sharing: Google Drive, Box, Dropbox, OneDrive, SharePoint
Along with these, DAM systems can also be integrated with e-commerce and PIM platforms, ERPs, online video platforms, etc. to import and export content swiftly.
Also Read: Will DAM be the Future of Marketing Content?
5. Foster the Culture of Collaboration
Most of the time, various departments within an organization work in silos with little to no interaction between them. When two departments are working on a project or campaign, the department dynamics complicate the workflow. The process of ideation, creation, and approval takes a lot of time.
You can break down the silos by opting for digital asset management. A DAM system circumvents the lengthy process by making content accessible to the relevant team members and automates certain parts of the workflow by updating everyone whenever a new file is added, or edit is made. It also allows you to leave comments and feedback and track changes accordingly.
This particular feature also helps if you regularly work with an external agency on your marketing campaigns.
Conclusion
One of the major reasons organizations do not adopt a DAM software is the cost that it incurs. While the cost might come across as an unnecessary expenditure, the benefits of DAM outweigh in the efficiency and productivity aspects which directly impact the revenue. Sure, if you are a small tightly-knit department, DAM might not be ideal for you, but in other cases, it's worth considering.
This article was first appeared on MarTech Advisor
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Controllers Talk Switching Gears From Public Accounting to Industry
If it wasn’t for Fred Butterweck, CPA, this article may not have come to be.
I was introduced to Butterweck, corporate controller of New York-based Clickspring Design, who worked for six years at PwC, via email as a potential source for the industry articles I’d be writing for Going Concern. During our email conversation, he wrote, “Not sure if you already covered the topic, but the transition from public accounting to industry has always interested me.” I read that and thought, “That’s a great idea. Why didn’t I think of that?”
I then pitched Butterweck’s idea to Caleb, who said, “That’s a great idea. Why didn’t I think of that?”
So, I spoke to Butterweck and 13 other corporate controllers about their transition from public accounting to industry, including the biggest adjustment they had to make or challenge they had to face. In addition, I asked them whether they used their time in public accounting as a steppingstone to a career in industry, why they left public accounting, and what they took away from public accounting that has helped them most as controller.
The 13 other controllers I spoke to, and the public accounting firms they worked for (in parenthesis), were:
Julie Brand, CPA, corporate controller, Pattern Energy Group, San Francisco (Deloitte)
Tony Combs, CPA, corporate controller, Urban Airship, Portland, Ore. (CBIZ MHM, PwC)
Lindsay Gorang, CPA, corporate controller, SightLife Surgical, Seattle (Deloitte)
J.C. Gum, CPA, vice president and corporate controller, Ag Processing Inc, Omaha, Neb. (KPMG)
Brian Harding, CPA, vice president, corporate controller, and principal accounting officer, FLIR Systems, Wilsonville, Ore. (KPMG)
Drew Hester, CPA, vice president, controllership and global business services, Beam Suntory, Chicago (PwC)
Lauren Johnson, CPA, senior controller, Portfolio Advisors LLC, Darien, Conn. (BDO USA)
Will Majic, CPA, CA, controller, corporate finance, Calian Group, Ottawa, Ontario (Deloitte)
Senad Mustafic, CPA, senior director – corporate controller, Smartsheet, Bellevue, Wash. (Deloitte)
Matt Nelson, CPA, vice president and corporate controller, Tableau Software, Seattle (PwC)
Mitra Rezvan, CPA, vice president and corporate controller, PagerDuty, San Francisco (KPMG)
Paul Starrantino, CPA, corporate controller, Sierra Nevada Corp., Sparks, Nev. (PwC)
Christopher Sullivan, CPA, corporate controller, Sucampo Pharmaceuticals Inc., Rockville, Md. (EY)
What I learned is that, for the most part, controllers have fond memories of their time in public accounting, and some envisioned they’d spend their entire careers there. But for one reason or another—whether it was not wanting to be a partner, pursuing a new challenge, less travel, or just losing passion for it—the controllers decided to make the jump to industry.
Here’s a sampling of the answers they provided me. Some of their responses have been edited for length and clarity:
Going Concern: Did you envision using your time in public accounting as a steppingstone to a career in industry accounting? Or did you have other plans?
Fred Butterweck: At the time I received my offer [in November 1999, during his senior year of college], I figured I would be at PwC my entire career. About four or five years into my time at PwC, I started to assume the role of acting manager on some of my engagements. It was at that time I began to realize being an auditor wasn’t what I wanted to do for the rest of my career.
But I wouldn’t exactly use the term “steppingstone” because, to me, that infers a one-way relationship where you take what you want and move on. If done correctly, the public experience should be more symbiotic. In other words, the firm is going to work you hard, but in exchange, you gain valuable experience and come out stronger and tougher for your efforts.
Tony Combs: When I started my career at CBIZ MHM, I seriously considered a long-term career in public accounting. At a mid-tier firm, you get to work on a wide variety of clients, and it was fun seeing and learning a lot of different things. I thought going into industry would be boring at the time.
A friend of mine helped recruit me over to PwC, and I was curious if the Big 4 was any different from a mid-tier firm. At PwC, I had the opportunity to work on a Fortune 500 company [client], which I felt gave me a real 360-degree public accounting career. I had a young family at the time and eventually decided that I wanted to move out of public and into industry. My experience at PwC gave me a nice background to exit into another Fortune 500 company to start my career in industry.
Will Majic: When I began my career, it was a requirement to obtain your professional designation [CPA, CA], which required three years of public accounting working experience. For the first few years, all I had exposure to was my colleagues receiving their professional designation and immediately looking at employment outside the firm. That’s what I thought I wanted during that time as well, because it’s what I was exposed to.
But the more I worked at Deloitte, the more I enjoyed my experience and the more the idea of staying in public accounting appealed to me. I was lucky to have interesting clients and good relationships with the partners I worked for. It wasn’t until I heard of the right opportunity that I seriously considered leaving.
Matt Nelson: My father has been a business owner for 40 years. Growing up, he turned me onto the idea of working for myself one day. So, I always knew I wanted to find a role where I could help contribute to running a company. That was motivation for me while I was working at PwC, and I took cues from the partners in our office. They helped shape me as a professional and prepared me for the role I have taken on at Tableau.
Mitra Rezvan: Earlier in my career at KPMG, I planned to eventually become a partner at the firm. But as I worked with different audit clients, I became more interested in being on the corporate side, running the business and implementing processes, systems, and controls. Above all, I wanted to learn how to set up and run a business, and how larger organizations worked. As an auditor, I felt that I could provide valuable feedback, but I never had the chance to implement that feedback and see the ultimate results.
GC: When did you know it was time to leave public accounting and take a new path for your accounting career?
Julie Brand: What prompted me to leave public accounting was a great career opportunity on a client that I had provided services to. I was also interested in a reduced travel schedule that public accounting could not otherwise ensure.
Brian Harding: While at KPMG, I’d always assumed I’d pursue a partner opportunity. When I returned to KPMG in Portland, Ore. in 2011 after spending over a year at the firm’s European headquarters in London, the recommended path to partner would involve a rotation through the national office. I was asked to consider that path and come back with a “yes” or “no” on our willingness to move to New York in the next year. After much deliberation and stressful discussions, my wife and I decided we’d be open to the New York rotation. But a little while after communicating that willingness, the landscape had shifted and I learned that the partner promotion opportunity was no longer dependent on the transfer through the national office. After wrestling with this decision and kind of putting life on hold for the next move, it was somewhat disappointing to have the rotation off the table. It also introduced another layer of uncertainty in the timing for the partner opportunity.
Shortly thereafter, I was offered the opportunity to join FLIR. The position checked many boxes for me as an opportunity for professional development with a market-leading, innovative, and growing technology company.
Drew Hester: I was missing out on the experience of building something really lasting. Teams assemble, disassemble, and reassemble very quickly in public accounting, and the audit product itself is so intangible. It can be difficult to sustain a sense of having accomplished something that is more than fleeting. It’s also been really enjoyable to have great spirits brands to talk about at parties when people ask me about my job rather than watching smiles slowly fade and eyes glaze over as I explain that I audit multinationals.
Paul Starrantino: I left public accounting in 2010 during the downturn in the economy after working at PwC for 14 years, the last four as a senior manager. I no longer had the same passion [for] the profession that I had earlier in my career and felt it was time to seek opportunities in industry that would further broaden my professional experience.
Christopher Sullivan: During my time at EY, I felt challenged with new career experiences; however, I felt the experiences began to plateau once I was promoted to senior manager. Therefore, I felt it was time to evaluate what my long-term professional goals were. It came down to whether I wanted to commit to attempting the partner path or jump over to the world of industry accounting. Ultimately, I made the decision to move to industry because becoming a CFO one day seemed more exciting to me than the thought of becoming partner.
GC: What was your transition like from public accounting to industry? What was the biggest adjustment you had to make or challenge you had to overcome?
Julie Brand: The most impactful part of the transition was not working under a level of materiality. Public accountants perform procedures in conjunction with evaluated risk profiles and a defined client materiality scope, which is not the case in industry accounting. Industry accountants must perform their procedures at lower levels of materiality, if defined at all.
My biggest challenge was to effectively integrate the strategy of the business within the constraints of accounting. In other words, the “big picture concept”—there is more to the business decisions of the company that reside outside of accounting, such as operations, legal support, and IT.
Lindsay Gorang: I had two main concerns with leaving Deloitte and was pleasantly surprised in both cases. First, I thought I would miss the variety of working with so many different team members. I moved on from Deloitte to a small company with only 40 employees and feared I was significantly slimming my work network. What I failed to consider was how many outside parties I would regularly collaborate with: joint venture partners, lenders, key suppliers, attorneys, consultants, and affiliate companies.
Second, I thought I would miss working with the caliber of talent I worked with at Deloitte, but I was delighted to discover that my new colleagues were equally bright and motivated, and from a far broader array of fields. I love teaming with cross-functional leaders; they help me learn about so many areas beyond accounting-specific matters.
J.C. Gum: In public accounting, if I came across an accounting issue with which I had no previous experience, I could walk down the hall and usually find a couple of others who had. They could provide quick references, helpful leads, and generally get me started on researching the issue. In industry accounting, I found myself being the resource of last resort. I really missed having that interaction with others, bantering concepts and pitfalls on the most complex accounting issues.
Brian Harding: One of the biggest challenges for me was stepping into a new position where I was expected to be a leader in the organization, but I initially had no direct staff members to supervise. Coming from KPMG, where we had droves of managers, seniors, staff, and interns to support each engagement, there was a challenging transition into a new reality that, while I’d regularly report and present to the board and executive leadership, I’d also be the one to roll up my sleeves and do much of the heavy lifting to complete a project.
Lauren Johnson: The most difficult challenge for me, in the beginning, was dealing with the pace of activity that exists in private industry. There is this sort of urban legend that those in public accounting talk about which is that private sector is slower-paced than public. I can say that it’s absolutely not true; private is not slower-paced than public, and that’s not a bad thing.
Senad Mustafic: I like diversity—not only in terms of race, ethnicity, or gender, but also in terms of educational backgrounds, ways of thinking, and approaching problem-solving. In industry, it’s been refreshing to work with people from different professional disciplines. When it comes to diversity, the public accounting environment is monotonous—people have the same educational background, a lot of them went to the exact same college, and their career goals are similar.
The real challenge on the industry side, in my opinion, is you fully own the numbers. You see exactly where they come from, how they’re generated, and you’re fully responsible for their accuracy and completeness. I don’t think I appreciated the full science behind that process while I was in public accounting.
Matt Nelson: The biggest adjustment has been a greater appreciation for the operational side of the business, but it’s also been the most rewarding. In public accounting, there are rules to follow for almost everything. If there’s a question, there’s probably a guide where you can look up the answer. In industry, you have to figure it out. You make hard decisions every day.
I’ve also learned how to be a better communicator. In public accounting, you generally work closely with other finance and accounting professionals who understand what you do. In industry, many of the people you interact with each day think all accountants are tax professionals, and April 15 is the busiest day of the year.
Mitra Rezvan: Perhaps the hardest part of the transition was learning the hands-on operational accounting. It’s one thing to audit and provide technical guidance, but it’s another thing to build a process, know what reports you need, and work with technical teams to build systems for running the business efficiently.
Paul Starrantino: It’s a different experience to sit on the other side of the desk and close the period, prepare financial statements, perform acquisition due diligence, forecast, or plan the year. Accounting or controllership touches all aspects of an organization. As a result, some of the challenges stem from other departments approaching matters from a different lens and the need to balance an approach within a GAAP environment without sounding like an accountant but rather a partner in a mutually beneficial situation. However, I believe the biggest challenge is change management—large organization change—and the ability to partner, persuade, and obtain buy-in with others.
Christopher Sullivan: The transition was a very positive experience. It was fun and challenging to figure out how the sausage gets made, beginning with booking transactions in the general ledger all the way through to the end result of financial reporting and improving that process. The technical accounting foundation that I gained while at EY has made me comfortable with SEC reporting and the technical accounting knowledge and research skills needed in my role as controller.
GC: What’s one thing you’ve taken from your experience working in public accounting that has helped you the most in your job as a controller?
Fred Butterweck: As an auditor, you have to be able to quickly sort through a lot of information and key in on what’s important in short order. I feel this has helped me become a quick learner and hone my ability to identify key business issues and risks and stay focused on what’s important.
Tony Combs: The work ethic you get in public accounting. I had a lot of confidence in my capabilities coming out of public; I felt I could take on any type of project.
Lindsay Gorang: Managing teams effectively, by setting a high bar and providing frequent feedback to help my team achieve lofty goals.
J.C. Gum: KPMG taught me to be an owner. From my first audit when I was assigned cutoff at my client, ownership was critical to my success in public accounting. I quickly learned no one else is assigned to my areas, and the more I owned it, the more responsibility I was given. Similarly, industry accounting requires you to fully own all aspects of your job.
Drew Hester: The sheer variety of companies, clients, partners, staff, technical accounting issues, tough deadlines, and challenges I encountered. While navigating all of that, there is an inherent breadth of experience, required adaptability, and development of a sense that you can find a successful outcome in any situation that quietly accumulates. It makes for a very solid foundation when dealing with the more focused challenges that working for a single enterprise presents.
Lauren Johnson: Public accounting teaches you the “why” behind the process and the numbers, while private industry teaches you the “how.” Understanding the why has helped me tremendously when answering technical questions, problem-solving, and implementing process improvement.
Will Majic: There are tight deadlines and numerous demands at accounting firms that cause you to make good use of your time and work a few extra hours here and there at night or on weekends. That has taught me to be effective with my time during the day and has also given me an appreciation for putting in extra hours when required.
Senad Mustafic: I learned a lot about people management at Deloitte. Working on different audit engagements, one gets exposed to different management styles. I remember one year, as an audit senior, I reported simultaneously to six audit managers. Seeing their different styles helped me understand the style I wanted to have for myself and the style I wanted to avoid.
Stay tuned for more from these controllers in a future article where they offer advice to CPAs about making the jump from public accounting to industry.
Image: iStock/oculo
The post Controllers Talk Switching Gears From Public Accounting to Industry appeared first on Going Concern.
from Accounting News http://goingconcern.com/controllers-transition-public-accounting-to-industry-inchan/
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4 apps your business needs to compete today — and thrive tomorrow
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Today’s most innovative companies know that in order to maintain a competitive advantage, the ability to move from idea to impact — fast — is what defines success. And a strategic approach to collaboration is a key component of any organization’s ability to operate with agility.
A recent survey of IT decision makers showed that 84% believe if a company has not strategically deployed enterprise collaboration apps, that they are actually at a competitive disadvantage. A collaboration strategy is much more than lighting up a new chat app or moving your internal drive to the cloud. As collaboration technologies have matured, a few key categories within collaboration have emerged: tools that help you create content, store and sync work, communication platforms, and manage work.
A well-built strategy includes technologies from each of these categories — and the four apps recommended below are not only leaders today, but have an eye to the future in a way that will help you grow your business.
Here are four apps you need — now and in the future.
1. Google Docs
Content creation is at the heart of much of today’s work, and the ability to quickly and seamlessly provide feedback, edits, and commentary is a fundamental piece.
Google’s G Suite (composed of Google Docs, Google Slides, and Google Sheets) has been a leader in this space for years and Google Docs provide a seamless content creation and collaboration experience. Regular updates continue to add new functionality and add to existing capabilities and include creative integrations and connection points to reduce time spent switching between apps.
2. Box
Content creation software, like Google Docs, doesn’t negate the need for a solution to store and sync files. In this space, Box is an industry leader. Box brings rich content management and security to platforms like Google Docs or Office 365 to simplify the way many organizations approach storage and content management.
Box has an eye to the future, too, and are exploring the various ways artificial intelligence can help users find useful content and tools quickly. The company recently announced new functionality to help guide users to the right tools outside of Box using AI.
3. Microsoft Teams
The social component of work is undeniable for most teams, whether working together in an office or collaborating remotely. Thus a key component of any winning collaboration strategy is a platform that these groups can use to communicate in real time, outside of more static formats, like email. A relative newcomer, Microsoft Teams has experienced tremendous popularity.
Not only does Microsoft Teams facilitate group conversations, multiple integrations with other collaboration tools help add context to conversations. Microsoft has plans to make Teams even more useful — the company recently announced its intentions to sunset Skype for Business, and fold the enterprise business conferencing call capabilities into Teams.
4. Smartsheet
All of this cloud-based content creation, collaboration, and communication is only as good as the plan you put in place to turn it all into action and execution. That’s where Smartsheet, a cloud-based work management platform, comes into play.
Smartsheet combines the tried and true simplicity of its interface with powerful automation capabilities to empower knowledge workers everywhere to eliminate redundancies in work management and free up time to focus on creativity, innovation, and higher value work — without draining resources from IT or requiring expensive, time-consuming solutions.
Collective collaboration wins
The importance of a collaboration strategy is undeniable — now it’s up to business leaders to intentionally think through not only their chosen collaboration tools, but the composite whole.
Learn more about the state of enterprise collaboration.
This post is sponsored by Smartsheet. | Content written and provided by Smartsheet.
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Smartsheet App - Google Smartsheet | Smartsheet Project Management
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6 Simple Techniques For Low Voltage Landscape Lighting
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If a piece of facilities in your information center goes down, then you'll need to find an employee to go deal with the trouble. This may mean calling a person in over a night, weekend, or holiday; it will mean extra pay, as well as it might also suggest that you stay down if the product-- whether it's a web server or a button-- needs a replacement that's not available up until the next organisation day.
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Depending upon your service-level contract (SHANTY TOWN), the cloud carrier has the obligation to make certain your workload keeps up as well as running. While that does not ensure 100 percent uptime (besides, you still require an internet connection, which relies on infrastructure in your shop and also network connection that's not regulated by your cloud carrier), it's a degree of integrity that's tough to match inside your own information facility.
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If it appears like several, if not most, of the apps you use to get to outdoors your firm's walls are cloud-based apps, then you 'd be right as they are anywhere. Meanwhile, firms are replacing their very own infrastructure with cloud services too. In some situations, it's merely for storage space and backup where Box (for Service) and also Dropbox are almost everywhere, while others, such as Carbonite Cloud Back-upas well asMozyPro for Business, are quietly supplying back-up for companies from the Lot of money 500 to your house workplace.
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Framework solutions in the cloud are now ending up being a requirement for companies of all sizes. Large business are well along in making the step to IaaS, and also little to midsize organisations (SMBs) are currently relocating also. Today, the prime factor a lot more companies haven't moved is their lack of technical talent to move apps to the cloud and apply the apps there.
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If an item of facilities in your information center drops, then you'll need to find an employee to go repair the issue. This may indicate calling a person in over an evening, weekend, or holiday; it will certainly mean extra pay, and also it might also imply that you stay down if the product-- whether it's a server or a switch-- requires a substitute that's not available until the next business day.
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Depending upon your service-level agreement (SHANTY TOWN), the cloud service provider has the obligation to make certain your work stays up as well as running. While that doesn't ensure one hundred percent uptime (nevertheless, you still require an internet connection, as well as that relies on infrastructure in your http://query.nytimes.com/search/sitesearch/?action=click&contentCollection®ion=TopBar&WT.nav=searchWidget&module=SearchSubmit&pgtype=Homepage#/electronics ,computer and communication infrastructure services store as well as network connectivity that's not regulated by your cloud company), it's a degree of integrity that's tough to match inside your very own information facility.
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IT facilities administration is a beneficial resource that can be leveraged in medical care organizations to keep an eye on, handle, and efficiently take advantage of centers, IT possessions, networks, safety systems, and also various other procedures in one centralized location. IT facilities administration in a healthcare organization provides a means to track, take care of, as well as store sources, operations as well as process information, and also secured health info (PHI).
To gain the advantages of central IT systems monitoring while also remaining certified to safety and security criteria, you require an effective, real-time, and also safe and secure device to run your systems. Smartsheet is a job implementation platform that allows healthcare business to boost job effectiveness, scale service processes, and also firmly handle as well as save PHI, while conference or surpassing every one of HIPAA's regulatory needs.
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Business cloud is ever-expanding and also evolving. Early cloud platforms like Microsoft Workplace 365 and Google G Collection are commonly made use of by companies of all types and also dimensions as well as have actually easily changed boxed software program with even more versatile and also collective cloud-enabled options. In a similar way, specialized applications such as Adobe Creative Cloud, NetSuite, as well as numerous others are growing on the cloud as OS-agnostic alternatives available to customers on a per need basis in all-inclusive registration packages.
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If it appears like lots of, if not most, of the applications you utilize to reach outdoors your business's walls are cloud-based apps, after that you 'd be right as they are almost everywhere. On the other hand, firms are changing their very own framework with cloud solutions as well. Sometimes, it's simply for storage and also back-up where Box (for Business) and Dropbox are everywhere, while others, such as Carbonite Cloud Back-upand alsoMozyPro for Company, are quietly supplying back-up for companies from the Ton of money 500 to your office.
מצלמות אבטחה לבית itemprop="caption">Getting The Low Voltage Landscape Lighting To Work
Software-as-a-Service (SaaS), which was the very first kind of cloud solution, has ended up being a de facto requirement for business. It's become so standard that, sometimes, there is no standalone software option offered. When's the last time you saw the standalone FedEx app on a computer system? In other instances, they have actually brought brand-new abilities to organisations that simply really did not exist in the past, such as off-site storage with Box (for Business) and Dropbox.
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Framework solutions in the cloud are now ending up being a standard for organizations of all dimensions. Large business are well along in making the transfer to IaaS, as well as tiny to midsize services (SMBs) are currently relocating as well. Now, the prime reason much more business haven't moved is their absence of technical ability to move apps to the cloud as well as implement the apps there.
For most organizations, a relocate to the cloud saves cash when it concerns expanding an information center or carrying out a new one. There's very little capital expenditure included with a cloud execution as well as, while there are regular monthly charges for cloud procedures, they're often far much less than paying an IT department to do the exact same work.
If an item of infrastructure in your data center decreases, after that you'll have to locate an employee to go deal with the issue. This may suggest calling someone in over an evening, weekend, or vacation; it will certainly suggest additional pay, and also it may likewise indicate that you stay down if the item-- whether it's a web server or a button-- needs a replacement that's not readily available up until the following company day.
About Computer Communication
Relying on your service-level agreement (RUN-DOWN NEIGHBORHOOD), the cloud carrier has the duty to ensure your work keeps up as well as running. While that does not assure 100 percent uptime (after all, you still require a web connection, which depends upon facilities in your shop as well as network connectivity that's not regulated by your cloud provider), it's a degree of integrity that's hard to match inside your very own data center.
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Project Management Software Compatible With Sales Force
New Post has been published on https://www.projectmanagementt.com/project-management-software-compatible-with-sales-force/
Project Management Software Compatible With Sales Force
Project management software compatible with sales force, is it true?
It is true that project management helps in achieving consistent brand communications and excellence in customer experiences.
If you wish to achieve the consistency throughout the customer journey, then you should use sales force for project management. Project management software compatible with sales force are much in trend these days due to its utility and benefits. By this, you can create customer stories by bringing together customer facing teams.
Project management software compatible with sales force and much more
This software helps in brining cross departmental alignment and individual departments also. Project teams in B2B can also use project management tools to incorporate sale force to track project time and expenses
Features to look for
Below are few features which should be considered during if you are considering project management software which is compatible with sales force.
It is good in listing tasks, sub tasks and milestones.
It has tools for managing and tacking tasks.
It has convenient views of project structures.
It has collaboration features.
It has document sharing capabilities.
It has the ability to report on task statuses.
It has interfaces to optimize mobile devices.
Strengths and weaknesses
Project management software compatible with sales force can be used for almost all the tasks. This can also be customized from end to end project management. Below points can be considered when you are reading about this topic.
Sales force can be used to create and assign tasks to one or multiple users.
Sales force doesn’t support managing tasks dependencies. So, when the due date is amended, dependent task stay unchanged.
All the tasks can also be bought together without even customizing the sales force.
There is a tool known as sales chatter which very important tool for collaborating on projects is. It includes activities and feedbacks also.
Project teams can also use out of the box document management capabilities in order to create and exchange documents.
Sales force provides a powerful drag and drop report builder also along with the feature of customized dashboard.
The app allows project team members to access the system at any time from any devices.
Short and long of it
It can be said that the sales team relies on the help of cross functional teams in order to close deals and support customers. So, sales team is needed to coordinate all the moving parts which results in completion of the tasks and better team work. When sale force is combined with and is compatible with the project management, then half of the work is done. It is easy to handle the task, manage people, time is reduced, cost is reduced and better control over the work is achieved. This was the deliverables are achieved and shocks are handled easily. This is an upcoming trend and gaining popularity nowadays.
TOP 50 SALESFORCE PROJECT MANAGEMENT TOOLS AND SOFTWARE SOLUTIONS
1. Smartsheet for Salesforce
@Smartsheet
For cloud-based project and task management, Smartsheet is a solution that offers a combination of online project management and CRM. Track projects, task lists, and other work in Smartsheet while linking Smartsheet projects to key Salesforce customer records.
Key Features:
Import from Microsoft Project or Excel
Multiple levels of tasks
Single sign-on from Salesforce
Share project sheets and attached files with anyone inside or outside your Salesforce account
Cost:
Basic: $14/month paid annually – For individuals coordinating a project or tracking information, people, or tasks, unlimited collaborators, Gantt charts, and mobile access
Team: $39/month paid annually – For a team with 3 to 50 people coordinating work of all kinds, starts at $13/user, multiple creators, user management, and reporting
Enterprise: Contact for a quote – For enterprises from dozens to thousands, managing work of all kinds, single sign-on, automated provisioning, and dedicated account manager
WORK[etc]
@WORKetc_support
WORK[etc] is a Salesforce project management tool that integrates CRM, project management, billing, HelpDesk, and more into a cloud platform. With WORK[etc], teams collaborate and track projects efficiently.
Key Features:
Sync contacts and leads from WORK[etc] with Saleforce
Gmail integrated
Create sub projects and tasks that trigger when others are marked complete
Manage in 8 different real time project views including Gantt charts, project trees, and real-time activity streams
Cost: FREE trial available for 14 days
Starter: $78/month – 2 user maximum, 2,000 contacts, 3GB storage
Team: $195/month – 3 users included, each extra user adds $49/month, 10,000 contacts, 15GB storage, plus social media, email marketing, customer portal, accounting integrations, and more
Foundations: $395/month – 3 users included, each extra user adds $59/month, 20,000 contacts, 50GB storage, all Team plan features, plus contractor portal and deep reporting
TaskRay
@bracketlabs
Also available in the AppExchange and used by more than 500 Salesforce customers, TaskRay makes it possible for teams to quickly track, manage, and communicate. A shared to-do list with drag-and-drop features, TaskRay easily integrates with your existing Salesforce data.
Key Features:
100% Salesforce native
Use standard Salesforce tools to create unique workflows
Flexible framework for agile, iterative work practices
One simple view into project status, to dos, task owners, and due dates
Cost: FREE trial available
$15/user/month paid annually
$19/user/month paid monthly
Mavenlink
@mavenlink
Mavenlink is a software solution for integrated business and project management. For project and team collaboration, Mavenlink eliminates the hassle of silos and puts communication into one cohesive place. Mavenlink’s Salesforce integration is the icing on the cake.
Key Features:
Define team members, access limits, and fine project details
Robust resourcing tools
Project templates for recurring tasks and deliverables
Create custom fields for project numbers, client addresses, and other project details
Cost: FREE trial available for 10 days
FREE plan available – Contact for more information
Teams: $4/user/month with annual contract – collaborative task management
Professional: $29/user/month with annual contract – integrated financial management
Premier: Contact for a quote – comprehensive business management
Wrike
@wrike
Wrike offers advanced project management and collaboration tools for enterprise and small to medium businesses. With Wrike’s Salesforce integration, collaboration between teams is easy and productive.
Key Features:
Real-time workspace ideal for collaboration
Project management on the go with iPhone and Android apps
Manage resources and deadlines centrally for team alignment
Cost:
FREE – for small teams who need basic task management, up to 5 users, unlimited collaborators, 2 levels of projects
Professional – for teams who need project planning and collaboration, 5 or 15 users, unlimited collaborators, storage space from 5GB, and unlimited levels of projects
o 5 users: $49/month paid annually
o 15 users: $99/month paid annually
Enterprise: Contact for a quote – for teams who need customization, reporting, and advanced security, 5 users and up, unlimited collaborators, storage space from 100GB, and unlimited levels of projects
Clarizen
@clarizen
Clarizen is the Salesforce project management tool that brings social collaboration to powerful project management. Through Clarizen’s Salesforce integration, Salesforce users have the ability to create and view the progress of projects, milestones, and issues directly from Salesforce.com.
Key Features:
Salesforce users can access work items and view their status without logging in to Clarizen
One click opens projects directly within Clarizen
Customize reports
Cost: $250/month
Workfront
@Workfront_Inc
Formerly AtTask, Workfront is an enterprise work management solution that improves productivity, collaboration, and visibility and brings more to the table than a typical project management tool. Workfront provides a centralized solution that unifies team processes and communication, helping team members to work more efficiently and creatively.
Key Features:
Requests flow directly into your queue
RESTful APIs designed to allow integrations with Salesforce
Access work in the cloud and out of the office with iOS and Android mobile apps
Cost:
Collaboration Licenses: Unlimited users, contact for a quote – Ideal for any internal or external team member, track progress and collaborate on requests, and view status reports and project dashboards
Work Licenses: $30/user/month – For team members who need work management, advanced capabilities, and flexibility, includes all Collaboration features, plus manage work with mobile apps, track and submit timesheets, and create and complete work items
Plan Licenses: $60/user/month – For team leaders who need comprehensive project, program, and portfolio management with complete visibility and control, includes all Collaboration features, plus create and manage projects from start to finish, design and distribute status reports and create custom dashboards, and manage resources and capacity planning
Enterprise Plus Upgrades: Contact for a quote – Upgraded functionality for organizations that require enterprise-grade security and support, upgrades include configurable sandbox environments, data encryption at rest for maximum security, and top-of-the-line support for peace of mind
Aprika Mission Control
@aprikabusiness
Mission Control, a cloud-based project management system, operates on the Force.com platform and integrates with several editions of Salesforce. Effectively manage your organization’s projects with all of Aprika Mission Control’s features, including Gantt charts, document management, and more.
Key Features:
Mission Control console
Projects, milestones, and actions
Virtual project whiteboard
Assignment and reminder notifications
Chatter integration
Project Template ‘Deep Clone’
Drag n’ Drop Gantt Charts
Time Tracking
Expense Tracking
Resource Capacity Scheduler/Calendar
Risk Log/Risk Chart
Burn Down Char
Cost: FREE trial available for 14 days
AU$20/user/month
VeoProject
@veoproject
VeoProject is an advanced web-based project management and collaboration tool that integrates with Salesforce and helps users organize tasks, issues, messages, and shared files. VeoProject also connects projects to Twitter and Google apps.
Key Features:
Access project management features and tools within Salesforce
Existing Salesforce users are imported as VeoProject users and resources
Assigned tasks in VeoProject are visible in the Salesforce My Tasks pane
Updates in Salesforce automatically update in the original VeoProject project plan
Cost: FREE trial available for 30 days
Team Pro III: $85/month – 250 project documents, 10GB disk space, SSL encryption, and Twitter, Google apps, MS Outlook, and Salesforce integration
Enterprise: $195/month – 1,000 project documents, 40GB disk space, SSL encryption, and Twitter, Google apps, MS Outlook, and Salesforce integration
DreamTeam
@dfsoftwareinc
The leading project and portfolio management (PPM) application available on the AppExchange, DreamTeam stores all project data in your Salesforce account. DreamTeam offers project and document management, resource management, collaborative calendars, time and expense reports, portfolio reporting, and project workflow.
Key Features:
Visualize project status with detailed Gantt charts and portfolio reports
Organize hierarchical folders and versioned documents
Launch, edit, upload, and share files directly from your desktop
Cost: FREE trial available for 15 days
$40/user/month
Central Desktop
@centraldesktop
With Central Desktop, teams have control over their projects, even if they are on different continents or in different time zones. “A complete, enterprise-sized collaboration platform,” Central Desktop is a dream come true for organizations looking for a way to share files, launch meetings online, or manage projects in one integrated system.
Key Features:
API-based integration
Break projects into phases
Assign individual tasks
Monitor project status and shift due dates
Clone existing projects
Cost: Central Desktop Premier: $25/user/month with annual contract – Unlimited users, unlimited workspaces, 50+ GB storage
LiquidPlanner
@LiquidPlanner
LiquidPlanner is an online project management software solution that is flexible and easy to use. LiquidPlanner’s Salesforce integration connects sales and project teams, allowing them to stay up to date on project status and their customers’ needs.
Key Features:
Share important information seamlessly
Real-time visibility into the entire project process
Stay on top of status, milestones, and delivery
Cost: The LiquidPlanner App for Salesforce is FREE to LiquidPlanner subscribers
Standard: $29/user/month based on annual plan, 10 user minimum – Project visibility, improved collaboration, and intuitive task management
Professional: $39/user/month based on annual plan, 10 user minimum – Comprehensive portfolio management tool that tracks and prioritizes resources
Enterprise: $49/user/month based on annual plan, 10 user minimum – For larger organizations managing complex projects and shifting teams, includes world-class customer service
Viewpath
@viewpath
With Viewpath, you get powerful online project management and collaboration with anyone from any organization. Utilize the collaborative, real-time tools and features with this cloud-based solution and rest easily knowing team members are on the same page.
Key Features:
With Salesforce integration, bring predictability to your customer-driven projects
One of the top-rated project management solutions on the Salesforce AppExchange
Align project tasks and resources to get one complete project picture
Cost: FREE team trial available for 30 days
Starter: FREE – Basic scheduling and organizing tool for individuals or project managers with a small team of collaborators
Team: $15/month – Powerful features include cross-project resource allocation and reporting
Professional: $25/month – Powerful project management with filtering, custom labels, private branding, and more
Enterprise: $35/month – Unlimited snapshots and project resources, premier support, and more
Taskfeed
@TaskfeedApp
Striving to help teams become more efficient, Taskfeed gets users organized in Salesforce. “A modern and lightweight project management tool that everyone can use,” Taskfeed allows users to plan and collaborate as a team.
Key Features:
Work around your Salesforce opportunities, leads, campaigns, projects, and more
Fast, easy, and in real time
Brings team task boards to Salesforce fully integrated with Chatter to help deliver projects
Cost: Contact for a quote
XenonPMO
@TekOptimize
With XenonPMO, organizations get an easy-to-use project management solution that promotes best practices. One of the most configurable Salesforce project management tools, XenonPMO was built with the needs of project, program, and portfolio managers in mind.
Key Features:
Set program-specific milestones and phases
Gate processes/milestones with entry and exit criteria
Leverage dashboards for visibility
Communicate through Chatter
Mobile functionality
Cost: Contact for a quote
JobSuite
Track projects simply with JobSuite and enjoy the convenience of its intuitive interface, full line of features, and web-based system. Join some of the largest Fortune 500 companies as a JobSuite customer and start managing projects with this Salesforce project management tool.
Key Features:
Organize data under campaigns and jobs
Quickly and easily generate Creative Briefs with user-defined templates
View tasks on job schedules, calendars, reports by client or campaign or role, or more
Get custom reports using the new Report Builder and share with everyone or save in your private folder
Cost: Contact for a quote
Milestones PM+ @passagetech
For organizations that need native project management or advanced project management, Passage Technology’s Milestones PM+ is a smart choice. Organizations get the flexibility of a customizable project management solution that provides a free core package and options for paid professional services when they choose Milestones PM+.
Key Features:
Get visibility into all of your programs, projects, milestones, tasks, time, and issues within Salesforce
Customize to incorporate your own methodology or elements of an agile, traditional (waterfall), or hybrid methodology
Keep schedules on track and log risks and decisions
Commercial support from Salesforce
Cost: FREE package; Contact for upgrade quotes
Avata Enterprise Project Management
Avata Technologies, designed especially for product development teams, empowers everyone from product developers to marketers to collaborate throughout planning and executing new product releases. Avata’s Project Management solution fosters efficiency and productivity as a Salesforce project management tool.
Key Features:
Convenient views including Gantt charts
Personalization of each project
Customizable reports, dashboard, task, and project details
Fine-grained security down to task attributes
Cost: Contact for a quote
EPMLive
@EPMLive
A cloud-based project management and collaboration platform, EPMLive helps organizations plan, track, and manage all of their work. EPMLive’s Salesforce app integrates the CRM capabilities of Salesforce with EPM’s project and work management software, allowing for true reporting and maximum efficiency.
Key Features:
Multiple scheduling tools to plan tasks for on-time delivery
Centralize information for real-time updates and statuses
Manage schedules with varying levels of rigor and complexity
Offers a variety of scheduling methods and tools to meet project managers’ needs
Cost: Contact for a quote
Project Pulse
@Configero
From Configero, Project Pulse is an enterprise-scale application that “optimizes resource utilization and revenue management, delivering a birds-eye view of the complete project lifecycle, from sales to delivery to finance.” Organizations choose Project Pulse when they want to keep everyone, from sales to delivery to finance, up to date on the project.
Key Features:
See the entire project lifecycle
Foster communication between sales, delivery, and finance
Built-in revenue and resource forecasting
Cost: Contact for a quote
Celoxis
@celoxis
With Celoxis, organizations get enterprise project management software to manage complex project portfolios and processes. Plan, delegate, collaborate, and streamline project management with Celoxis.
Key Features:
Project tracking
Resource management
Time and expense management
Reporting and analysis
Cost: Celoxis Project Management App for Salesforce is FREE for Celoxis customers
SaaS: $24/user/month with available duration and volume discounts – 99.99% uptime, free client login, 2GB/user/month shared disk space, and more
On-Premise: one-time payment of $450/user with available volume discounts – Major and minor upgrades, free support for the first year, and more
Project Management Beacon
Project Management Beacon for Salesforce enables organizations to effectively manage projects for all cases or just selected cases. Available on the AppExchange, Project Management Beacon is easy enough for anyone to use, yet comprehensive enough for collaboration.
Key Features:
Allows accounts, budgets and budget allocation, projects, tasks, and resources
Gantt charts and dashboards for task progression and cost and resource measurement
Information center with informative dashboards shows dynamic statistics on project progress
Cost: FREE
Tenrox
@Tenrox
With the Tenrox Project Workforce Management – Project Management Module, your organization is able to keep project teams, resource managers, and executives on the same page at the same time with all projects. The Tenrox Project Management module has three key components: Project Planning, Project Workflows, and Process Management. Better yet, Salesforce users can tap into Tenrox’s cloud-based project management software and simplify, automate, and streamline project and service delivery with Tenrox PSA on the AppExchange.
Key Features:
Configurable project billing and cost accounting processes
Visual workflow-driven processes
Export Tenrox Project KPIs into Salesforce
Access Tenrox reports within Salesforce
Cost: Contact for a quote
Work-Relay
@WorkRelay
Organizations that choose Work-Relay for their Salesforce project management tool actually get a process, project, and resource management solution all in one. Best suited for companies that run complex business processes with large-scale, process-driven projects and short-duration, high-intensity projects, Work-Relay is a 100% native Salesforce application.
Key Features:
Plan, maintain, and get complete, real-time visibility into project status
Access a single dashboard for urrent and scheduled work that includes a clear designation of priorities
Maintain a central portfolio of projects
Choose to stagger projects based on priorities and resource availability
Cost: Contact for a quote
Sciforma
@Sciforma
Sciforma is flexible, easy to use multi-platform project management software that is customizable. With a plug-in for Salesforce integration, Sciforma helps businesses manage multiple projects from multiple clients and prioritize efforts to optimize company results.
Key Features:
Strategic project and portfolio management with idea identification, ranking, capacity planning, and more
Functional project and portfolio management with project, resource, risk, and budget management
Calendar, demand, and issue management, plus time tracking
Cost: Contact for a quote
Replicon
@Replicon
A 100% cloud-based integration, the Replicon CRM Connector for Salesforce provides greater pipeline visibility from Salesforce within Replicon. With Replicion, sales teams enable their services teams to schedule resources and plan projects more effectively while delivering accurate project cost estimates to sales teams and prospects.
Key Features:
Pipeline projects are auto-created in Replicon from Salesforce before deals close so project managers can add resources and ensure correct staff lock-in
More accurate project pricing
Improved forecasting precision
Streamline project and business processes
Cost: FREE trial available; Contact for a quote
Cloud Coach
@cloudcoach
Specializing in enterprise-class project management and productivity software, Cloud Coach is built for businesses looking to invest in their success. Cloud Coach’s comprehensive tools and Salesforce integration are a match for organizations looking for project management, internal meeting efficiency, and more.
Key Features:
Standardize your project processes by creating templates
Create projects within your workflows, whether from your sales processes or from a Salesforce marketing campaign
Group tasks into milestone groupings/phases
Manage change requests and approvals
Maintain risk and issue registers
Cost:
Productivity User: $29/user/month billed annually, 10 user minimum – Drive enterprise-wide productivity
Project Team Member: $39/user/month billed annually, 10 user minimum – Deliver projects as a team
Project Power User: $79/user/month billed annually, 10 user minimum – Manage projects and services automation
Portfolio Manager: $129/user/month billed annually, 10 user minimum – Deliver portfolios and programs
2Xoffice
@2Xoffice
Help your team adopt project management software more easily with 2Xoffice Project. With the same user interface, dashboard reporting, and security that Salesforce users are accustomed to, 2Xoffice Project is 100% native to Salesforce and makes implementation a snap.
Key Features:
Project scheduling
Enterprise collaboration
Use Gantt charts to illustrate project milestones and meet implementation deadlines
Project alerts
Stages and checklists
Project templates
Resource alignment
Cost: Contact for a quote
Genius Project
@GeniusProject
Genius Project offers a variety of project management solutions, from SaaS, to hosted, to Lotus Notes based, that are designed to get your organization working more productively. With Genius Project, companies get enterprise project management software that is tailored to their needs and quickly integrates with Salesforce.
Key Features:
Use Genius Planner, the software’s own Java-based Gantt charting tool, or Microsoft Project – it’s your choice
Resources Module ensures optimal results and minimized bench time
Experiment in a sandbox environment with Genius Simulator
Cost: Prices differ based on billing duration
Standard: $19.95/user/month billed annually – For small project teams, 10 user packs, standard configuration, project and task management, and more
Professional: $29.95/user/month billed annually – For any team size, complete suite, minimum 10 users, all Standard plan features plus tailored configuration and setup, unlimited tailored workflows, and more
Enterprise: $39.95/user/month billed annually – Tailored to your needs, 50 user minimum, all Professional plan features plus hosted on-premise option, Genius Connector for integration, and more
AffinityLive
@affinitylive
A project management platform, AffinityLive offers easy, yet powerful project management. Get collaboration, reporting, and project insight on any device, plus seamless integration with Salesforce when you adopt AffinityLive as your project management solution.
Key Features:
Interactive Gantt charts
Real-time scheduling
Save milestones, tasks, and entire projects as reusable templates
Stay up to date in real time on projects, their status, and delivery teams
Cost: FREE trial available for 14 days
Plus: $16/user/month billed annually or $19/user/month billed monthly – For growing teams
Premium: $34/user/month billed annually or $39/user/month billed monthly – Get maximum flexibility and automation
Function Point
@functionpoint
Designed specifically for advertising and creative agencies, Function Point is an easily used, all-in-one, cloud-based productivity system that allows teams to do more. Function Point also works for internal marketing departments that want to streamline their business and work more efficiently, especially those that currently use Salesforce and want to integrate Function Point quickly and easily.
Key Features:
Business intelligence dashboard at a glance
Full-service CRM for sales and business development
Real-time financial reports
Syncs all projects, tasks, and timesheets
Build schedules from system templates, automatically assign work to teams or individuals, and use built-in timesheets and milestones
Cost:
Small: $29/user/month billed annually or $34/user/month billed monthly – 5 users minimum base package
Medium: $29/user/month billed annually for first 39 users or $34/user/month billed monthly for first 39 users
o $19/user/month billed annually for 40-99 users
Large: $29/user/month billed annually for first 39 users or $34/user/month billed monthly for first 39 users
o $19/user/month billed annually for 40-99 users
o $15/user/month billed annually for 100+ users
Daptiv
@Daptiv
An on-demand project portfolio management solution, Daptiv is a global leader of project portfolio management solutions and was recognized as a leader in the Gartner 2014 Magic Quadrant for Cloud-Based IT Project and Portfolio Management Services. Daptiv improves strategic planning and business execution with its solutions and professional services; plus, companies turn to Daptiv to improve productivity and efficiency.
Key Features:
Create and refine project templates that cover all aspects of the project management lifecycle
Powerful project collaboration tools for project stakeholders
Identify risks, monitor project performance, and fix problems quickly
Cost: Contact for a quote
Financial Force
@FinancialForce
As the number one cloud ERP solution on Salesforce, Financial Force provides financial management, professional services automation, human capital management, and supply chain management. What sets Financial Force apart from other project management tools and software is that it puts the customer at the center of project management so that teams collaborate and work more efficiently to provide more value to clients.
Key Features:
Collaboratively manage project tasks with customer portals
Create customer or project communities to work more socially
Configure projects at the field level and create custom fields and views
Cost: Contact for a quote
Projector
@ProjectorPSA
With Professional Services Automation software from Projector PSA, organizations track time and expenses, plus manage projects and schedule resources more easily. With the Project Management Module from Projector, companies are able to plan, track, and deliver projects on time and on budget. Integrating Projector with Salesforce couldn’t be any easier with its Salesforce.com Pre-Built Connector.
Key Features:
Use Salesforce data, and Projector will show you consolidated views of booked and pipeline business
Capture time and expenses
Define how and when information is imported when you automatically import accounts and opportunities with the Salesforce.com connector
Cost: FREE trial available for 30 days; Contact for a quote
Kimble
@KimbleApps
Designed by industry experts, Kimble is comprehensive enough to manage an entire professional services business but is easy enough for nearly anyone in the organization to begin using. Kimble provides holistic management by integrating sales, operations, and delivery elements while reducing process complexity and boosting efficiency. Available on the AppExchange, Kimble is highly configurable.
Key Features:
Enter project work breakdown structures against the sales opportunity
Perform top-down and bottom-up resourcing of opportunities
Produce project status reports
Cost: Contact for a quote
GreenRope
@GreenRope
With GreenRope’s integrated project manager, teams accomplish more and remain organized. Coordinate sales, support, operations, and clients with GreenRope, plus simply use email addresses to keep everyone up to date with specific projects.
Key Features:
Detailed notes and project updates reside in one place for easy, quick access
Team leaders assign tasks to team members and even clients
Assign tasks and deadlines, plus keep deadlines in a central location for all to see
Track project and task information, including hours spent
With the GreenRope app, quickly sync, target, engage, and convert leads with email marketing and advanced automation – the GreenRope-Salesforce Connector syncs Salesforce campaigns with GreenRope groups
Cost: FREE trial available for 14 days
Starter: $149/month – 1,000 contacts, unlimited users, unlimited emails
Pro: $169/month – 3,000 contacts, unlimited users, unlimited emails
Premium: $199/month – 5,000 contacts, unlimited users, unlimited emails
Powerhouse: $249/month – 7,500 contacts, unlimited users, unlimited emails
Magificent: $299/month – 10,000 contacts, unlimited users, unlimited emails
Supreme: $449/month – 25,000 contacts, unlimited users, unlimited emails
Leankor
@theleankor
Improve team performance and collaboration while saving time and money with Leankor,’s visual project management solution. Get everyone on the same page by providing them with the same picture of work.
Key Features:
Enables aggregation of critical information from Salesforce
Visually manage sales, marketing, and service operations
Assure data security and privacy with Salesforce
Workflow rules, calendar view, and reports and analytics
Cost: FREE trial available for 14 days
Personal: $10/user/month/5 licenses – Full business version with all features enabled
Professional: $19/user/month – Unlimited Kanban boards, portfolio view, targeted collaboration, workflow analytics, Salesforce integrations
Business: $24/user/month/5 licenses – All Professional plan features, plus document management, calendar view, time management, analytics, and more
Smarttime
@Apracor
Get the most out of Salesforce by tracking projects with Smarttime, available on the AppExchange. Access all of your metrics at once with the simple dashboard and stay on top of your budgets with the built-in reports.
Key Features:
Simple time booking on multiple projects
Extensive built-in reporting
Travel expense tracking module
See projects, employees, or overall performance at a glance
Cost: FREE
EnTransform PPM
An integrated suite of Project Portfolio Management, resource management, management reporting, and collaboration application, EnTransform PPM includes role-based access to best practices. Available on the AppExchange, EnTransform PPM is a native to Salesforce project management tool that is easy to use and fosters collaboration.
Key Features:
Monitor overall enterprise project portfolios, resource utilization, budget, forecast and cost analysis through dashboards
Manage schedule and deliverables with automated creation of sprints and backlogs, based on Agile Scrum methodology
Create and maintain resource history, information, availability, and forecast
Set up projects, phases, sprints, deliverables, and more with one click
Cost: FREE trial available for 14 days
$50/user/month
OneEighth Project Lite
Help your team stay on top of projects with one click in OneEighth Project Lite. This project management tool, available on the AppExchange, helps users quickly start and stay up to date with projects of any type.
Key Features:
Reliable and secure, completely built on Force.com
Lightweight and flexible, OneEighth Project Lite runs on the sales cloud or Salesforce platform
Project objectives, budgets, costs, members, roles, tasks, timelines, and more
Cost: $16/user/month
Ajile
@StratitudeInc
Ajile provides complete agile project management in the cloud with its app available in the Salesforce Cloud. With a powerful platform to manage projects developed with Scrum methodology, Ajile helps project teams work in collaboration.
Key Features:
Manage releases by creating user stories
Manage tasks using Scrum methodology and deliver projects on time
Communicate and collaborate with Chatter
Role-based home pages
Drag and drop tasks
Cost: FREE trial available for 15 days; Contact for a quote
Cloudbyz
@cloudbyz
Project portfolio management, application portfolio management, and financial portfolio management from Cloudbyz results in visibility into entire project portfolios for more appropriate and informed business decisions. Available on the AppExchange, Cloudbyz is an integrated solution built on the Salesforce 1 platform.
Key Features:
Work request management
Benefits and costs evaluation
Change and release management
Cost: Contact for a quote
CloudMax
The CloudMax software platform allows users to configure it for flexibility and ensures team collaboration. With CloudMax on the AppExchange, users adopt the rapid deployment model and handle change management quickly and easily.
Key Features:
Successfully deliver rapid deployment framework and meet compliance requirements
Tracks the complete SDLC lifecycle
Chatter enabled
Cost: Starts at $500/company/month
Done
@KineticGrowth
Done by Kinetic Growth offers Salesforce task and activity management with collaboration features. The tasks tab allows users to see, edit, and track all Salesforce tasks in detail.
Key Features:
See Chatter updates while tasks are in progress and post to Chatter without opening each tasks
Uses standard Salesforce tasks, so it works with tasks you already have
Find existing tasks on objects you own
Define best practices and automatically create tasks with Task Templates
Create tasks with fewer clicks
Cost: Contact for a quote
GliderPMO
@GliderSystems
Manage budgets, costs, schedules, and dependences between projects with GliderPMO. This online project management tool helps project, portfolio, and program management offices (PMOs) and their stakeholders to easily and efficiently handle all of these tasks.
Key Features:
Single repository so everyone has the same up-to-date information
Track and manage dependences between work packages
Team members work together on the same set of records and documents
Highly configurable with a point-and-click interface
Keep everyone in the loop with Chatter
Cost: FREE trial available for 30 days
PMActive
@diamosoft
PMActive seeks to simplify project management for project managers and teams by providing the tools necessary for supporting the entire project lifecycle. Deployed on Force.com, PMActive is a great project management solution that does not include any hardware or software costs because it is cloud based.
Key Features:
One View gives project managers a consolidated, concise view of essential project information
See consolidated status of all projects
Stay apprised of upcoming tasks
Identify priority tasks and identify problem areas
Cost: FREE trial available for 30 days; Contact for a quote
QuickBase
@IntuitQuickBase
With Intuit QuickBase, organizations can solve their business problems quickly with Project Management solutions. Teams work more productively and quickly from any location with QuickBase, and they can integrate QuickBase with Salesforce quickly and easily.
Key Features:
Customizable and flexible
Access information at any time on any device from anywhere
Personalized notifications and reminders
Cost: FREE trial available for 30 days; Contact for a quote
Arxxus
@arxxus
A Salesforce strategic partner, Arxxus helps organizations handle their services and program schedules with their native project management app. Manage all of your pojects from within Salesforce with Arxxus.
Key Features:
Project and task planning
Resource management and effort tracking
Interactive user interface for schedule creation and Gantt visualization and modification
Cost: Contact for a quote
Axosoft
@axosoft
Axosoft is a solution for agile project management that helps users effectively manage their software development projects. With Salesforce integration, Axosoft has the tools and support your company needs to manage projects efficiently and effectively.
Key Features:
Get data for making educated decisions
Daily Scrum to see what each team and team member has completed, current work, and issues
Fully customizable workflows
Cost: FREE trial available for 14 days; Contact for a quote
Changepoint
@_Changepoint
ChangePoint’s Project Portfoliio Management software enables businesses “to have an informed understanding of their environment and resources and in turn they can communicate this, and any subsequent decisions, to stakeholders.” With ChangePoint, organizations get a single solution that addresses the project lifecycle and ensure portfolio visibility. Changepoint’s Salesforce.com CRM adaptor connects PSA and CRM, making it an even better solution.
Key Features:
Seamlessly integrates critical processes and data needed for effective management
Adapts to fit your needs
Support and develop your organization’s business, process, reporting, and security needs
Cost: Contact for a quote
Source: http://www.docurated.com/all-things-productivity/top-50-salesforce-project-management-tools-and-software-solutions
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5 Ways Collaboration Can Boost Your Martech Stack Performance
“In the long history of humankind (and animal kind, too), those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin
The words of Darwin can be applied to the success stories of all the organizations. When it comes to martech, there’re no doubt that a martech stack is a critical contributor to amplify marketing success. Martech calls for extensive handling of data analytics, reports, content, channels, results, and so much more. You can boast of the best-in-class martech stack but might wonder why it’s not quite reflecting in ROIs. That stack you own is only as good as the processes and culture built around it. Improved, effective collaboration could be the missing piece of your martech puzzle. Of course, Darwin is right! Today, collaboration is an inescapable obligation and one of the fundamental project management principles for every business.
In the modern workplace scenario, there should be a defined collaborative process whereby even an API developer who is not part of a marketing campaign or team should be able to flag something to the CMO with a minimum of fuss. Doesn’t matter if the developer is on a graveyard shift in Melbourne and the CMO of this Miami-based company is having some well-deserved leisure time in Tuscany.
Stacks need integration. People need collaboration.
Having a great set of martech tools alone doesn’t guarantee marketing success. It’s about how you’re able to weave the spirit of collaboration through all the stakeholders in the team so that they can use the tools and its outputs meaningfully, for better decision making, better innovation, and better outcomes. The first requirement is the development of ‘the collaborative culture�� and second is having the enabling collaborative tools to actually support the culture. This combination of intent and tools can differentiate how one organization leverages their martech stack over another as well as create value around the outcomes and the team.
Kara Hamilton, VP, People Operations, Smartsheet:
Today’s enterprises understand that the most efficient workplace tools and apps are those that promote collaboration. When employees are able to work concurrently, productivity is at its highest. We’ve seen increasing adoption of tools that automate work processes and increase team performance, but it’s been a slow transition away from legacy processes and productivity tools that were simply not designed to address the volume and velocity of today’s collaborative work. Like all legacy systems, these tend to be the tools that organizations are most familiar and comfortable with, so it’s a matter of promoting the simplicity and ease of use of the new generation of cloud collaboration apps that will ultimately improve business operations. Enterprises that see the true value in automation as a means to streamline tasks and approvals are those that will be most successful.
5 ways collaboration impacts martech stack effectiveness, competitiveness, and RoI
1. Takes data and conversations out of silos:
In a digital word – especially one driven by cloud models - most information lies online in some form or other. But without integration across all the tools and solutions, the data gets into silos. While integration across tools can create the smooth flow of data across stakeholder groups, collaboration can help turn that data into intelligence and action by enabling the right conversations and exchanges between the right team members at the right time about the right data. Also, by making those conversations accessible to the larger team, everyone knows what’s going on at a particular time, and can spot opportunities that may otherwise have remain hidden in the data or conversational silos.
2. Omni-channel marketing:
In the martech context, for a given marketing campaign, there are multiple sources of data, multiple approaches to targeting, multiple channels of communication, personalization, funneling, and localization. A good set of enabling collaboration tools can really help stitch up these components together and let teams work seamlessly to address the reality of the customer buying journey. The collaboration suite can be visualized as a parallel platform to the portfolio of martech tools, which enables members of the team to remain connected at every stage and across the outcomes of every martech tool deployed.
3. Meaningful stakeholder alignment:
Globalization, decentralization, and the matrix organization ae the current workplace reality. Team members are spread across the globe, working remote, in different time zones, or simply working flexible timings versus the regular 9 to 5 hours. Asynchronous collaboration – ability of team members to retrieve, receive, exchange, and deliberate upon information at different times from different locations becomes crucial to make the most of the new workplace reality. A culture of collaboration can help smoother alignment between critical stakeholders - be it sales and marketing, or research and product development with sales. The right tools can make that alignment faster, smoother and more impactful. Ultimately, aligned teams can build stronger business cases, go to market faster, work more effectively towards the same goals; and measure and correct at scale based on a common understanding of the performance parameters.
4. Marketing ops and contextual decision making:
Marketing ops are the facilitators of insight, efficiency, and scale for the complex marketing teams they support. They are the glue that not just holds everything together, but also creates value beyond the sum of the parts. While driving a culture of data-driven decision making is crucial, Marketing Ops also needs to gather intelligence and qualitative insights from across the team. Collaborative platforms help marketing ops to keep track of all the ongoing conversations and exchanges to contextualize’ the data they are working with and make decisions that are firmly rooted in the on-ground realities instead of just on dashboards. That is a competitive advantage that can directly impact outcomes for one team over the other.
5. Project management and Agility:
From video conferencing apps to plenty of alternatives to email, communications have come a long way. When modes or channels of communication enable a multi-way exchange of ideas, insight, and data in real-time, they become facilitators of the collaborative culture. Collaborative tools can create more agile and effective project teams because they bring everyone on the same page and leave no room for ambiguity. This clarity in roles, responsibilities, deliverables, timelines and current status can truly support the Agile marketing goals of the team.
85% of people feel that seamless collaboration can be the best aspect of their jobs. (Creative Collaboration by Highrail)
More than 70% of people believe that workflow collaboration tools enhance decision-making and productivity. (Dare to Share by Socialcast)
Collaboration tech to the rescue
Collaboration technology complements your martech stack - especially with more content, more channels, more stakeholders and tools than ever before.
Content Marketing/ Digital Asset Management
This is one function that has grown immensely and will continue to do so. To accelerate content collaborations, there are platforms like Curata, NewsCred, Kapost, Percolate, and the likes you can choose from. These platforms provide tools ranging from content scheduling to a host of analytics.
APIs, Identity, and more
Functions like these involve a lot of engineering professionals collaborating with each other. Kolab, Jira and Jira Core (by Altassian), Pidoco, and so forth are the platforms that can be leveraged.
ABM
It needs end-to-end marketing and sales collaboration which can be aided utilizing a number of tools. The crux of ABM are databases and funneling, and options are in plenty. This is one function where all the basic platforms out there solve your multiple purposes. From the basic Trello boards to Asana, your choice needs to sync with the granular analysis of your ABM prerequisites.
AdTech
A function which prospers when creative/design teams collaborate efficiently with the vertical stakeholders. Platforms supporting high-res, HD imaging, and sharing options like PlayCanvas can be leveraged for this.
Communication
Basic communication includes messaging and video calling/conferencing. Think Slack, HipChat, Go-to-Meeting, LiquidPlanner, and more. In this space, the list is endless.
Cloud and remote working
The cloud has brought exponential flexibility, independence, and freedom to teams. There is a multitude of tools and solutions to foster collaboration between this anytime, anywhere workforce, from file-sharing apps to productivity applications like Box, Dropbox, Office 365, and more.
Hamilton adds:
Having the right communication system, business software, and procedures in place can greatly improve inclusion of remote team members. Frequent voice or video communication can be much more impactful than lengthy emails or formal status meetings. Adopting tools that make communication fast and easy helps keep teams connected and engaged.
Whatever platform, tools, or apps you choose to collaborate, the basic considerations are team size, project specifications, scalability, communication modes or features, and so on. Integration with Google or/and Microsoft is a given. Apart from that, there are some features which are prerequisite for adroit collaboration (FYI – these are not for messaging/video collaboration)
Simple upfront, complexities behind the scenes
Cloud-friendly and remote accessibility
Easy visual interpretation of tasks/workflow status
Transparently designed forms with pre-fill options
Uncomplicated graphical modeling of processes
Accurate, timely notifications
Parallel collaboration between various teams
Flexibility in usage of versions (free and paid)
Balance needed between oral, written, digital, in-person, social, remote, and on-premise contact
Responsibility-based access control and security considerations
Getting the highest quality cooking equipment doesn’t always ensure food of the highest quality! Just like a martech stack doesn’t guarantee marketing success, collaborative tools alone cannot ensure seamless collaboration. Unless there is a strong culture of collaboration in the organization, as well as concerted efforts to drive meaningful adoption of the collaboration tools, the results will be sub-optimal.
The future of collaboration
The US Workplace 2020
Traditionalists – 1%
Baby Boomers – 22%
Generation X – 20%
Millennials – 50%
Generation 2020 – 7%
Source: The 2020 Workplace by Dr. Karie Willyerd
Conventional collaboration will wane out with time as we approach Workplace 2020, and martech is scheduled to go places too. Creative collaboration within martech stacks is key to stay lined with the constant, obvious disruptions.
As we continue to go deeper into ‘mobile first’ for everything, pervasive, instantaneous, and of course, asynchronous collaboration will be the way forward for marketing teams. This could reflect in more ‘wearable’ technologies that automatically track and record what employees are doing and share it with the team, automatically update meetings, deliveries, and others.
Employee experience will be an increasingly important consideration in the design of collaboration technologies, and this will not remain immune to the rise of chatbots, machine learning, and cognitive capabilities that are able to proactively support members of the team by connecting the dots across conversations and suggesting potentially rewarding areas of collaboration.
Hamilton sums up:
Automation will be at the forefront of future business operations. Ultimately, enterprises want an easier way to automate administrative, repeatable tasks that’s flexible but still adheres to process controls. It’s not about overly complex analytics tools or another chatbot that may or may not improve customer experience. 60% of the work that happens in business today occurs outside of code, such as confirming steps, providing approvals or manually sharing information. Enterprises need a repository or system of record for all the data supporting particular tasks, and technology that provides an easy way to create workflows. This is the type of automation we will continue to see within the next-gen workplace: it’s not flashy or sexy, but will yield tremendous time savings and competitive advantage.
Collaboration tools are transforming the way teams get things done across functions, by streamlining communication, process, workflow, and innovation. With the increasing complexity of marketing technology, a coherent martech collaboration environment can deliver real value and competitive advantage. It’s a de rigueur. Much to the delight of Darwin!
This article was first appeared on MarTech Advisor
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