#birthday cake surat delivery

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   Top 10 Best Dog Cake in Surat - Best Dealz For You

1- The Centre Court

Bakery and Cake Shop in Surat

4.3 (2T)

Cafe-style outlet with a modern design & range of fanciful cakes, sweets & light Indian meals.

Service options: Dine-in · Takeaway · No-contact delivery

Address: Bus Stand, Near, Ambika Niketan Road, Parle Point, Athwalines, Athwa, Surat, Gujarat 395005

Hours: Open ⋅ Closes 11:30 pm

Menu: thecentrecourtcakes.com

Phone: 088004 41320

The Centre Court – THE CENTRE COURT WAS STARTED IN 1998 TO CRAFT THE FINEST OF FOODS USING ONLY FRESH AND NATURAL INGREDIENTS. THERE IS ONLY ONE CONSTANT AT THE CENTRE COURT WHICH IS “QUALITY”?, CUTTING ALL THE OTHER NOISES OUT. IT HAS ALL BEEN, ABOUT A DRIVE BY SAMIR & KAVIT MODI TO BRING THE HIGHEST STANDARDS OF CREATING THE FINEST FOODS. DO ENJOY OUR CUISINE, WE HOPE YOU GET ADDICTED AND KEEP COMING BACK. OUR MISSION IS TO CREATE THE WORLD’S MOST EXQUISITE CAKES. OUR INSPIRATION COMES FROM EVERYWHERE: ART, FASHION, FABRIC, FURNITURE, ARCHITECTURE, LANDSCAPES, SCIENCE, MUSIC, AND HISTORY.

2- Dotiwala Bakery

Bakery and Cake Shop in Surat

4.3 (1.6T)

Address: Ardeshir Kotwal Road, Makkai Bridge Rd, Nanpura, Surat, Gujarat 395001

Hours: Open ⋅ Closes 9 pm

Phone: 0261 247 5027

Order: swiggy.com

Dotiwala Bakery – During their in reign India, the Dutch established in Surat a warehouse on Dutch Road, in which five parsee gentlemen were employed to make breads. When the Dutch left India at the end of their rule they handed over their ovens to one of our ancestors Mr. Faramji Pestonji Dotivala. Faramji continued to supply breads to the remaining colonials. As time went by, the business went slack and the breads were left unsold. Bread dough in those days was fermented with toddy (sap of palm tree) so it would not spoil for considerable amount of time. However the breads would become dry due to loss of moisture. The leftover dried breads were sold cheap, which gained considerable popularity due to their lightness and crispy texture. The demand increased so the breads had to be dried in the ovens specially to achieve the desired dryness and texture. They were also shaped differently. Even today these biscuits are made and are very popular, and are known as Irani biscuits.

3- Bakers Bunch

Bakery and Cake Shop in Surat

4.4 (1.4T)

Address: 4QWF+67H, Aagam Arcade, Vesu Main Road, Vesu, Surat, Gujarat 395007

Hours: Open ⋅ Closes 10 pm

Phone: 098251 07722

Bakers Bunch – What a wonderful cake they prepared for my boy. He got exactly what he wanted. Thanks a lot Bakers Bunch. Keep it up.

4- Atul Bakery, Hira Baug, Surat

Bakery and Cake Shop in Surat

4.2 (1.2T)

Address: 5, Varachha Main Rd, Hirabag Circle, Kasturaba Society, Jeevandeep Society, Hirabaugh, Surat, Gujarat 395008

Hours: Open ⋅ Closes 9:30 pm

Phone: 090990 53965

Order: swiggy.com

Atul Bakery, Hira Baug, Surat – Gujarat’s No-1 #Bakery with 165+ outlets & 100% vegetarian products. Surat | Vadodara | Ankleshwar | Vapi | Bharuch | Rajpipla | Karjan | Ahemdabad | Chhota Udepur | Silvassa | Gandhinagar | Anand”

5- Denish cakes & Pastry shop

Bakery and Cake Shop in Surat

4.2 (1.1T)

Address: G-17, Mega Royal shopping center Beside Patel pragati Wadi, Nr. Patrol pump, Vir Bhagat Singh Marg, circle, Adajan, Surat, Gujarat 395009

Hours: Open ⋅ Closes 11 pm

Phone: 098258 45554

Denish cakes & Pastry shop – I am a regular customer … I buy cakes from here only for any occasion i.e. birthday, anniversary, gokul ashtami, baby-shower, wedding, any function is there – this is the place for our cakes. Awesome taste, wide variety, customization and fair prices.

6- Seewans Tasty Bakes ( Amul Bakery )

Bakery and Cake Shop in Surat

4.4 (430)

Address: Krishna Complex, Hazira – Adajan Rd, Krishna Nagar Society, Premjinagar Society-1, Choksi Wadi, Adajan, Surat, Gujarat 395009

Hours: Open ⋅ Closes 9 pm

Menu: seewans.com

Order: seewans.com

Phone: 0261 279 3159

Seewans Tasty Bakes ( Amul Bakery ) – I look forward to every surprise birthday cake from here… It is the first time he has ordered the personalized cake for me other than Swiggy and Zomato.. But I must say Seewans’s Cake has made his vision come true. And this cake is one I will never forget… It was by far my favorite ever! It was absolutely amazing! I literally loved every piece of the cake.. Every detail was beautiful! And to top it off, the cake was the moistest and most delicious I have ever tasted. If you need a sweet treat… or a quick break from all of the craziness..just go for it… You will never be disappointed.

7- Desserts & More

Bakery and Cake Shop

3.9 (307)

Address: Siddhi Shopping Complex, next to ICICI Bank, Surat, Gujarat 395007

Hours: Open ⋅ Closes 11:30 pm

Delivery: Now ⋅ Ends 11 pm · More hours

Menu: dessertsnmore.petpooja.com

Order: swiggy.com, petpooja.com

Phone: 093276 89718

Desserts & More – One of best place for cakes, cheesecake, pastries. Tase and quality is good, Flavour and texture is also good, Most satisfying products, Try once.

8- ILOVEDOGS

Pet store in Surat, Gujarat

4.8 (272)

Address: UG 1 TO 4, ECO FUTURZ ABOVE CENTRAL BANK, NEAR ALTHAN BHARTHANA, BRTS, New City Light Rd, Surat, Gujarat 395007

Areas served: Vesu and nearby areas

Hours: Open ⋅ Closes 9:30 pm

Updated by this business 9 weeks ago

Phone: 074879 78888

ILOVEDOGS – ILOVEDOGS is a Pet Supply Store located in New Citylight Area of Surat. We have an experience of over 6 Years in this Business. Our Store offers wide range of varieties in Pet Supplies like Pet Food, Pet Toys, Pet Accessories and many more. We also specialise in Pet Grooming and provide various services like Washing, Hair Cutting, Pedicure & many more. As a Pet Care brand we very well understand your urge to be best Pet Parents & to support your vision we ensure to provide a One Stop solution to all your Pet Supplies & Grooming.

9- Cakeliciouss – Homemade customized cakes in Surat

4.9 (248)

Bakery and Cake Shop

Address: B-902 KESHAV NARAYAN APPARTMENT NEAR ASHIRWAD PALACE GATE, 4, Bhatar Rd, Surat, Gujarat 395007

Hours: Open 24 hours

Delivery: Now ⋅ Ends 10 pm · More hours

Phone: 093742 46573

Cakeliciouss – Homemade customized cakes in Surat – Starting a cake business was not easy task for me. Many hurdles came into my way, my family & friends won’t let me to bake the cakes. But slowly & gradually my interest towards cake baking increased day-by-day & finally i had done course of ‘MASTER’S IN BAKERY & ARTS’ After completion of it i started taking orders of cakes, pastries, brownies & customised cakes. Every single bake-a-day make my day!!! Every time when i finish my cake i feel like heaven on the earth.. I can assure you that I can provide you ‘BEST QUALITY’ and ‘BEST TASTE’ all over SURAT totally ‘EGGLESS HOMEMADE CAKE’ I am working from my home ‘CAKES IN SURAT’ 100% HYGIENE.

10- Dotivala Bakers & Confectioners

Bakery and Cake Shop

4.1 (143)

Address: Poddar Arcade, 203, Varachha Main Rd, Khand Bazar, Kodiyar Nagar, Surat, Gujarat 395006

Hours: Open ⋅ Closes 8:30 pm

Phone: 0261 255 1119

Dotivala Bakers & Confectioners – As far as taste & quality goes, it’s quite good. Service , variety & packaging is also good. Nankhatai & choco-vanila cookies are fab. Only issue for this branch is parking issue. At peak hours, getting parking becomes very difficult. Better would be to go with another person who can stay outside with vehicle.

READ MORE...Best Deals online | Pet products, Clothing, health care products

[ecakezone-blog]

Surat's Best Online Cake, Flowers Gifts Home Delivery Service in Surat @Ecakezone.com Birthday , Anniversary Surprise Gifts Cake Same Day Delivery and Midnight Delivery In Surat. #MidnightCakeSurat, #Samedaycakesurat, #Ecakezone#Cake#Surat

. . . . Order Online www.Ecakezone.com

[ecakezone]

Send Cake & Flowers To Surat-Online Cake Delivery Surat

Online Flowers Bouquet Delivery in Surat : Online Florist in Surat

Festivals and special occasions were invented to celebrate relationships and bring hearts closer. Birthday, Wedding anniversary, Diwali, Dussera,Karva Chauth,Mothers Day, Fathers Day, Valentine’s Day, Rakhi, Christmas all are meant for strengthening human bonds. But no celebration is complete without some fun, Flowers and cakes. If you are looking for the ideal online flowers delivery shop that offers you a one stop flower and gift solution, then you have come to the right place.

Cakes to Surat From International Orders

Online Delivery sends cakes to Surat even if you are not in the country. You are ready to place order online right away and in next few minutes you will have your order placed. You can send cakes in Surat from USA irrespective of the city or state. We have hundreds of satisfied NRI customers living in USA, who loves to use our services. The reason is our professional services when it comes to processing cakes, gifts and flowers to Surat. Same facility applies for other countries as well. You can send cakes to Surat from USA,UK,Dubai in UAE and the ordering facility is equally simple. This feature applies for other countries such as Australia, New Zealand and England. You can send cakes to Surat from any country in the world. The order can be placed using credit or debit card or through Net banking through PayPal. The VISA or MasterCard services can also be implemented for payment for Surat cakes online delivery. Ecakezone.com is an exclusive online florist, offering you a plethora of gifts in all kinds of budgets. Flowers, cakes, chocolates.We deliver fresh flowers and gifts in Surat in India, right at the door step of the recipient. Whether it is a residential apartment, wedding venue, hospital or prayer service where you want the flowers delivered, we provide flowers to all locations in Surat. Our motto is to offer you FRESH Fabulous Flowers laden with feelings, the flower bouquets, bunches and vases from our range of collection ooze freshness. All cakes that we offer are made by the leading bakeries of the city. Wedding cakes, special birthday cake delivery at midnight or a fixed time is our specialty. Attractive icing and yummy flavours offered by us will surely impress you.

Same Day Delivery Surat within 2-3 hours and Midnight Delivery @11:59PM Of Flowers, Chocolates, Cakes, Teddy Available for Birthday ,Father’s Day, Mother’s Day, Valentine Day, Anniversary, New Year, Christmas and more.. For Order Kindly online www.ecakezone.com

[sendbestgift]

Sendbestgift is India's largest online Cakes store. We have multiple varieties of cakes, If you want to send Birthday Cake to Surat for your dearest ones then come across here and place an order for same day Birthday Cakes delivery in Surat at very reasonable price. Best site to online Birthday cakes delivery in Surat.

[mybakers]

Is online cake delivery is a suitable method?

Thus the cake is a combination of sweet food made from flour, sugar, and some other ingredients. Now the cake has several ranges their preparation method will be simple and add some toppings like pastries, custards, pies, pastries, and so on. Although by added it additionally needs some essential ingredients they are cocoa, nuts, cream for decoration, and some others. They're having several types of cake recipes for categorizing it. When baking the cake there will give a superb taste. 

Benefits of buying online: 

Most of the people are cherish while eating the cake because of their taste. If you are away from your native at the time of any occasion you will order a cake at your place online means by the proper address the cake shop will send cake to Surat for surprising them. It is a very simple process online with stable internet connectivity. The online stores will give a reliable platform for ordering the cake. 

Whether it’s your birthday or wedding, every person gets more excited to celebrate with their loved ones. You put huge efforts to make a day so special. Their comfort is all that implies for us. You won’t need to worry when it comes to cakes because cakes come up with lots of flavors such as vanilla, chocolate, black forest, white forest, banana cake, honey cake, and so on.  

Can get it for the special day?

If you want to increase the pleasure and excitement of the time like a wedding or anniversary, a red velvet cake is an excellent selection. The just gorgeous appearance of this makes a charming gift for your loved ones because of a blending of beautiful shades. Red is intended for love, feeling, and spirit where white is for silence, simplicity, purity, and peace when these are both coupled in a kind of cake they complement each other with its contrast.

Even you can append more pleasure to your events by combining your beloved cupcakes. This morsel joy and happiness would make your day identifying one. Also, you add chocolate cake to your function; this one helps to bring the past remembrances of infancy. But, red velvet brings so significant joy to your cherished ones' faces because of its pigment content.

Is it contains different varieties?

Thus the cake contains different types of templates, themes, and quality in Surat. If you’re native Surat but now you are far away from your residence; so you cannot able to go but you can surprise your families, friends, or any other person by send cake to Surat. You will see several types with the best quality and the cost also is reasonable only. 

According to your requirements, they specially design the cake by adding different some flavors. If your order the cake they will deliver at a quick time in a good taste. Yet you celebrating your function with a delightful cake means it will present the place at a most excellent one.

[mahaveernegi]

Send Anniversary Flowers Online Delivery to Surat Via Indiagift.in

Online Flowers Delivery in Surat

It’s cliché to see lovers celebrating their relationship by exchanging flowers which are the classic expression of love. However, when you are separated by distance, flowers may not be a viable option as they wilt easily and the long distance is hard for their delicate constitution, but Indiagift is all set to assist you in whatever way possible to send lovely blooms to your loved ones. This online gifting service has come up with the option of online flowers delivery in India so that you can order them and have it delivered on the same day to your friends and family. Boasting of a well-flourished network that connects major towns and cities in India you can now have Anniversary flower delivery online in Surat and neighboring cities too with Indiagift.

 Send Flowers to Surat Online

Along with facilitating online flowers delivery in Surat, Indiagift is also a bona fide online gifting store that contains thousands of gift items in its gifting store. These gifts are categorized according to the occasion and relations which you can browse as per your convenience. Ranging from as roses, lilies, orchids, carnations, gerberas, mixed flowers, lotus, sunflower, Dahlia, petunia, chrysanthemum, jasmine, orchid, etc.). Besides, flowers are a unique and perfect gifting options too. One can easily order for flower delivery online as gift to their near and dear ones you can opt for same day flower delivery in Surat anytime you want to.

 Online Flower shop in Surat

These fragrant blooms can lift anybody’s mood by just being there in the room, therefore, you can never go wrong with flowers as your gift no matter what occasion or person you wish to felicitate. To make this deal sweeter you can also go for Indagift’s combo pack which contains two or more gifts. Flowers being the epitome of elegance and grace go well with cakes which will be delivered via online flower delivery in Surat from local bakeries and florists.

 These local vendors are the best option to deliver fresh and beautiful flowers in bouquets and floral arrangements. You can also buy flowers online India for same day delivery, you can also send birthday flowers online or order anniversary flowers online.  Now you can send flowers to India for same day flower delivery in India at the best prices. Order gifts online India for fixed time delivery. Now, you can also send gifts online to India from Indiagift – best online gift sites in India

[winni-cakedelivery-blog]

List of Cakes that Holds Records Worldwide

Supercakes are a thing, and I want to say out that loud. Yes, I'm that excited to say that. Imagine your favorite cake double its size, or maybe triple its size. Mind boggling, right? Eating cake for breakfast and cake for dinner too. Bless your taste buds with cake now and then. And why am I saying this? Because there are cakes of that size and even bigger. Cake lovers prepare cakes that make history and breaks all records each year. Though it isn't easy to make a giant food item, it sure is a fun process. Get cake delivery in Mumbai and enjoy, while your cakes set out to break the world records.

Here are some of the world records set by our favorite dessert.

Largest Ice Cream Cake

Feast your eyes with the largest ice cream cake weighed over 10 tonnes and was achieved by Dairy Queen in Toronto on May 10th, 2011. It was 14feet 7 inches (4.45m) long and 13 feet wide. It featured layers of sponge cake with vanilla ice cream and buttercream with Oreo cookie crumbs on top. How much time would you take to finish that all?

Worlds tallest pyramid cake

Did you know India has its record for the tallest pyramid cake in the world? I wish it was for me, but no, it was a birthday treat for Narendra Modi. On his 66th birthday, Atul bakery based in surat prepared a 7-foot tall cake that weighed almost a total of 3750 kilograms in just 48 hours. What a delicious way to wish a prime minister.

The largest number of layers in a cake

The Watkins Company, a leading global brand that provides natural, gourmet food flavoring products, created this record. They created a 260 layered cake to celebrate their 150th anniversary in Winona, Minnesota breaking the previous record of 230 layers. It stood approximately 73 inches tall and with a base of 32 inches. To construct the cake, it took 145 hours respectively. Kudos to them.

Record for longest cake

The latest record for the longest cake was achieved by Jiangxi Bakery Association in Zixi, Jiangxi (China) in 2018. The cake measured unbelievably  3188.621 meters (10461 feet 4.26 inches). That's approximately 2 kilometers. The fruit cake took 23 hours and 60 professional cake makers and 120 assistants to get ready. It was for the country's 3rd Bread International Tourism Festival, and later the cake was cut and distributed among the people of a remote village.

Most numbers of cakes displayed at once

That's another record under India’s name. In 2017, as a part of Christmas celebration, a culinary academy of India displayed a total of 506 different cakes setting a new world record of most number of different cakes displayed at a single venue. The students of the academy told that they planned for one whole month for this record.

Who sold the most cakes in eight hours

The record for most cakes sold in eight hours is 14,534 and was recorded by Maria Michel, Chris Mintz and the Running Rarebits (all three from Canada) in 2014 at The Boardwalk, in Kitchener, Ontario, Canada. They earned a profit of $14,390.75 and 100% of the money collected was donated to the Rotary Club of Kitchener Grand River. Cakes for a noble cause.

Largest wedding cake

We all love weddings and especially when it has a cake. The world’s largest wedding cake ever displayed weighed 6.818 tonnes (15,032 lb) according to Guinness book of world records and was prepared by a chef named Lynn Mansel and a team of 57 other chefs and pastry artisans at the Mohegan Sun Hotel and Casino, Uncasville, Connecticut, the USA on 8th February 2004. It was pulled with seven tiers and weighed more than an elephant.

Record for largest strawberry cake

Prepared to be stunned by this enormous beauty. The record for the largest strawberry cake was displayed during an event in Scanzano Jonico in 2019. It took 300 hours to master bakers Salvatore Di Trani, Dolce Voglia di Dartizio/Rapanaro, Dolci Privilege di Angelo Corbino, Vincenzo Mastropierro to finish the cake. The task included 3500 eggs, 100 kilos of sugar, 103 kilos of wheat flour, and most importantly 800 kgs of strawberries. The supercake was  60.48 meters long breaking the previous record of 32.24 meters and weighed around 1100 kgs.

So when are you planning to break these records? Bake a giant cake for your next birthday and let everyone talk about it. But the question that ponders my mind is that what oven will you use to bake that size. And if this article gave you strong cravings then get online cake delivery in Mumbai through Winni (not a giant one obviously).

[monikasharmaab-blog]

If you are looking for the best cake shop in surat then you can take your order from here as our services are of the highest quality. We are offering best cake delivery service in Surat and other cities of Gujarat to all the clients on regular basis. Our team tries their best to deliver your desired product on time at affordable price.

[classyfoxdestiny]

Meet Delivery Bhoy: The man shaking up India’s booming gig economy

Meet Delivery Bhoy: The man shaking up India’s booming gig economy

He was born in Punjab, educated in Europe and worked in Mumbai for almost a decade. But the Covid-induced lockdown squeezed him out of a job last year, forcing the former UX design professional to look for ways to make a quick buck.

He worked with Swiggy for two weeks, then switched to Zomato for better pay. Months later, he had an accident while riding to deliver a birthday cake at night when a scooter rammed into him. He quit delivering food the next day.

Then, in May, he read about a person dying in an accident in Ahmedabad while on delivery duty. “Some switch flipped in me that day,” he said. He tweeted about it at night.

By the morning, his message had been retweeted hundreds of times and his followers had swelled from 20 to 1,000. Using notes and screenshots gathered during his months as a delivery agent, he began tweeting about the condition of his colleagues. “Suddenly, people were listening,” he said.

Meet Delivery Bhoy, a 40-something unmarried man who’s driving conversation about gig workers in India with his twitter handle, forcing food delivery giants to respond to his allegations of poor pay and hostile working conditions.

Bhoy — who refused to identify himself for this article — takes great pains to protect his identity. He uses VPN while tweeting, limits his chats with other riders to Telegram, connects with journalists using a fake email address and voice chat on Zoom. When he tweets screenshots of his interactions with apps, he masks details that could help trace him.

He now works as a telecaller, with better hours and pay, but continues to be listed as a delivery partner with both Zomato and Swiggy. “If I am identified, a person in my financial and social position could be in for a major blowback and retaliation. Once my name is out there, my battle gets really tough,” Bhoy said.

Like him, there are now several handles that chronicle the experiences of delivery workers. There’s Surat-based rider Nitin Singh, who uses his name and photo on Twitter, @dliverypartner, @smokey33461095 and AK, a 37-year-old Hyderabad-based Zomato delivery partner. And the first one, anonymous account @SwiggyDEHyd, which got deactivated earlier this year after its user was identified and wanted to keep his job.

Together, they spotlight questions of adequate compensation, long hours, and lack of benefits and formal protections in the gig economy.

The structural and financial challenges

Delivery Bhoy’s tweets cover a vast swathe of the gig economy. These include the punishing hours agents have to put in to meet target-based incentives, humiliation at the hands of customers, the threat of getting reported for poor service, delivering through heavy rainfall, and the constant pressure to deliver orders with almost no rest.

But a common theme running through his advocacy is the demands made by the complex payment system of the delivery apps.

Typically, the payment for delivery partners has two components: A fixed base pay and target-based incentives that could include extra orders, better ratings or no cancellations. A typical order can earn a delivery agent around ₹25 while incentives can range between ₹200 and ₹400 for high volume of orders. A five-star rating can fetch the rider between ₹5 and ₹8, the accounts say. Working during certain peaks hours and difficult phases (such as rain) means extra income.

But these vary from city to city. In Surat, for example, Singh says he is paid ₹4/kilometre for delivery and an additional 50 paise for fuel. The base wage is ₹20 for the first two kilometres. “So, if I make a delivery one or two kilometres away, I am paid ₹20. But if I travel six kilometres, I am paid ₹24. This is apart from the 50 paise per kilometre for fuel,” said Singh.

When he waits at a restaurant to pick up an order, he is to be paid ₹1 per minute. If he makes ₹300 in a day, he is paid an additional ₹190. If he makes ₹400, he is paid ₹250.

“If I am logged in for at least eight hours, including for three hours between 7pm and midnight, I take home ₹500, irrespective of how many deliveries I made and how much I earned,” said Singh.

In reality, though, the app often calculates lower distances, doesn’t pay out waiting times and penalises him for refusing to make a delivery, he alleged. Moreover, high fuel costs mean that riders spend as much as four times higher than 50p per kilometer, apart from servicing, phone, internet and other expenses.

A Zomato delivery partner operating in Delhi, who did not want to be identified, alleged that his complaints have ranged from tiny pay outs for deliveries that took a long time, low estimation of delivery distances, and wages that left little profit after expenses.

“Petrol cost is continuously rising, my motorcycle needs frequent servicing and repair, and smartphone and internet data costs money. I barely save ₹12,000 in a month after riding 12 hours a day,” he said.

Zomato said riders had flexibility and could log off when convenient but many riders said that such decisions are followed by phone calls and messages from their team leads warning them.

Bhoy agreed, saying the app pushes delivery agents to deliver as fast as they can – jeopardising their safety – because it is linked with internal rankings, benefits and incentives. Delivery partners receive automated phone calls in the middle of a ride if their order is delayed. “If a fatal accident occurs during a delivery, the pay out to the rider’s family is just ₹5 lakh,” he said.

He also pointed towards the desperation of some delivery agents. “While these platforms boast four-day work weeks with full salary for their employees, the choice we have is turn up for work, work 12 hours straight and ride at lightening speeds. Laws exist for some of the workforce and not the other. That’s the core issue,” he said.

Zomato countered this allegation, saying riders could reject an order for “a genuine reason” without penalties, but at all other times, need to fulfil a customer’s order with the “responsibility and predictability that’s very routine for any job”. Swiggy didn’t respond to this particular question.

The fate of the rider also depends on the customer’s mood, the riders alleged. “If a customer is in a bad mood, or if the delivery is delayed for any reason, they simply rate us one on a scale of five. That badly impacts our ratings,” said AK, who made ₹400 after a 10-hour duty that involved riding for 50 kilometres on an average.

The battle against misrepresentation

Bhoy’s campaign tasted some success last month when comedian Danish Sait apologised after a video featuring him was criticised for insensitivity. Bhoy led the campaign against the promotional campaign, where Sait plays a delivery agent for a day, and said it misrepresented reality and erased many of the hardships faced by delivery agents.

“I respect the work that you do, & it wouldn’t be right for me to contest any of the points you’ve raised,” the comedian wrote, agreeing to take the video down.

Last week, another set of commercials by Zomato stirred a row. These commercials, involving actor Hrithik Roshan and Katrina Kaif, prompted Bhoy and others to say that the ads were tone deaf and showed that delivery agents had to rush from one order to the next with no rest. Their criticism forced Zomato to issue a response denying the charges.

“We believe that our ads are well-intentioned, but were unfortunately misinterpreted by some people. Having said that, we have been intently listening to all the chatter about gig workers and all the problems associated with this part of the economy. As a company, we have always acknowledged whenever we’ve come short, and we understand that you expect more and better from us,” Zomato said in a statement.

Some say that Bhoy and his supporters are well intentioned but don’t take into account the realities of the economy – and that gig workers would be far worse in the more exploitative informal economy. Others question whether Bhoy is even a real delivery agent – a charge he dismisses.

One of them is Safwan Rasheed, a 41-year-old rider with Zomato in Cochin. While he acknowledges a host of problems with the wages paid to riders, he thinks the pay is not bad in a Covid-battered economy. “I deliver food just four hours every day and make ₹350-400 easily. I know riders who earn up to ₹30,000 every month,” he said.

The mechanics of grievance redressal

But complaints by delivery partners are multiple and wide-ranging. Partners allege that the apps have a “penalty” system in place for refusal to carry out a delivery, or if a delivery was delayed. “If we refuse a delivery, we are fined ₹50. Delayed deliveries are also penalised. All this finally culminates into fewer orders for us,” said Singh. Like many riders, Singh complained he struggled to contact the companies to raise an issue.

A Zomato spokesperson countered this and said that they have 1,200 people to address the riders’ queries, “We resolve all queries well within the day itself,” the spokesperson added.

Swiggy refused to comment on the article or specific questions posed to the company but pointed to two blogs, uploaded on June 9 and July 27, that talk about the company’s Covid-19 support for delivery partners, including medical care, loss of pay, life insurance and emergency care, and a dedicated hotline SOS service that helps in compensating for pay during health crises or accidents.

“Partners who are unable to work due to on-duty medical emergencies are also granted loss of pay support, in addition to hospitalization and insurance support,” the company said in its blog.

Zomato and Swiggy are the dominant players India’s growing food delivery business and sit atop the gig economy mountain. After making its market debut in July, Zomato is valued at around $12 billion and after a new round of fundraising, Swiggy is worth around $5.5 billion.

Their success has fuelled and benefited from a burgeoning gig economy, which is set to triple over the next 3-4 years to 24 million jobs from the existing 8 million, according to a report by consulting firm Boston Consulting Group (BCG) and Michael & Susan Dell Foundation earlier this year.

At the core of this success are the 310,000 delivery partners who work with Zomato and 170,000-odd with Swiggy. But they are not formal employees and are accordingly called partners, agents, executives or associates. Experts say this nomenclature that they are ineligible for several benefits, be it a monthly salary or a provident fund account.

Kaveri Medappa, a PhD researcher at University of Sussex studying platform-based work, said issues raised by Bhoy and other accounts reflected ground realities. Similar unrest has been seen in the platform cab industry over the last three years with drivers linked to Uber and Ola going to strike in several cities over falling commissions, rising fuel prices and low earnings.

A Zomato spokesperson said that their pay-out was fair “for the work that they put in”.

“We are proud to create hundreds of thousands of gigs for a strata of society which otherwise didn’t have a better source of income. For example, in a city like Bengaluru, the top 20% of our delivery partners who deliver on bikes and put in more than 40 hours a week receive a pay of more than ₹27,000 per month,” the spokesperson said.

But Medappa said that the pay was good only for the early birds. “With more riders joining in, the income is dipping as the pay rates and incentives are decreasing,” she said.

A Zomato spokesperson said the firm believed that “all the allegations are biased (or maybe even vested) misunderstandings”.

“According to our point of view, if these allegations were even remotely true, our business would not sustain. Why? Because our delivery partners are the face of our brand – unhappy delivery partners would lead to unhappy customers, which would be terrible for our business. It’s in our interest to ensure they are cared for and that the platform works for them,” the company said, claiming over 60% of delivery partners rated them 9 or a 10 (out of 10) in happiness surveys.

Medappa said that if these firms began caring about the riders, their promises such as time deadlines and customer satisfaction would collapse. “Their system is pretty much in favour of the customers and stacked against the riders,” she added.

The online and offline battle

Many of these accounts took to Twitter under very different circumstances. Bhoy was reeling from the death of a fellow worker. Singh wanted to vent about not getting his dues, disputed pending payments and penalties. AK was angry after he discovered the delivery fee charged to a customer was double of what he was paid.

But now their battles have coalesced into a single goal of “putting pressure” on the companies.

“Every week, I make two or three accusations. If Zomato counters them in any way, I produce the evidence. I will continue doing this till they bring real changes on the ground,” Bhoy said.

AK, Singh and others regularly provide him with material. “These riders are not employees and cannot form a union. But they can keep taking up the issues with the public until the companies feel their image is getting dented,” said AK.

They understand the power of social media. Their campaign prompted Zomato to ask Bhoy to work with them – a development confirmed by Zomato – but he refused. “Their only intention of entertaining me was that they viewed me as a PR nightmare,” he said. But he isn’t worried about repercussions. “Such a big firm will look bad if they take a delivery boy to court,” he said.

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