#because 3rd shift left the backroom such a mess

[miss--river]

.

[aspenflower17]

Alright. I need to scream into the void because it is 5 AM and the anxiety is eating me alive.

So, in the tradition that is going on now, I am not happy at my job. My boss has done a lot of really messed up stuff, even before her staff all left. Here's some of them. Note: I am the assistant manager, with no manager above me.

1. When I started, we had monthly morning meetings to make sure everyone was on the same page (I started November 2019). Because of the pandemic, I understand why we stopped. So, 2021 rolls around and I was extremely excited to start those back up. Everytime I would tell her to schedule one (because I'm not in charge of the schedule), she would find some excuse not to do it. It is now September 2021, and we have had 1 (one) meeting, which she wouldn't really let me direct.

2. She won't come into her own store unless something huge is happening. She has told me on multiple occasions that she has to have employees to run the store because she can't always be there. Note, this is a small business. I can't tell you how many times I've been asked if I'm the owner because she. Does. Not. Come. In. She (hopefully) comes in once a week to bring us money and then bails.

3. Because of that, I have basically been running the store. I have had former co-workers tell people that stayed past them, "There's only so much responsibility [the owner] can put on [AspenFlower17] without just handing her the keys to the store." I have essentially gone gray enough at this point that people have suggested I just dye my hair gray. I'm going to be 26 next month... That's messed up.

4. I almost hit my breaking point a LONG time ago. After having a shift with her that left me in tears, I was ready to turn in my two weeks but then I found CBD for my anxiety. I stuck it out. When it got bad again, we hired a lovey, lovey girl who has turned into a friend for me. Because of her, I stayed a whole other year because I didn't hate work anymore. CBD doesn't help me anymore at work I'm so stressed. I no longer get to work with this coworker.

She also promoted me to assistant manager while we already had one and told me not to say anything to the current assistant manager because she would talk to her. A month or two later, we all had a meeting together, and THAT'S WHEN SHE TOLD HER!!! So, she left shortly thereafter because she felt like we were sneaking around behind her back, and I honestly don't blame her.

She also did not come in and work during covid even though we were open the whole time.

5. She has just, straight up lied about me to my staff. So, we had a lengthy discussion about what we could go for the staff to help combat burnout. I suggested we do a breakfast that wasn't a meeting just so everyone had time to hang out together. She agreed and when I mentioned going to a local restaurant, she then countered by essentially saying that we need to keep it cheap and to get stuff from the grocery store. So, I told her what day I was going to do it and then that we would have a meeting the next week. She said, "Okay. Well, mornings don't work well for me, so you just do it, and the store will just pay you back for it." Because she has a communication issue I had run into before, I verified the date and that I was okay to do it. She said yes, do it.

So day of the breakfast rolls around. It... Didn't go like I thought it would (partially because I was SUPER tired) but it happened. Whatever. The owner then spoke with one of the employees about how she was thinking about doing a breakfast for all of us. Said employee (who quit fairly soon there after) tells her we had already done it. The onelwer then tells her, "No... We had talked about it, but we never set anything up," and then proceeds to ask for details about it, and tells the employee we were all going to go to a restaurant and blah, blah, blah.

The staff then tells me, to which I obviously told them what actually happened, but it really kind of broke their trust with me and her because it wasn't a very good breakfast (we never had that nice one she told us about btw). I caught her in a point blank our again to me about another staff member later on, so I know they weren't lying (plus she seemed upset with me afterward for awhile). We did have the meeting though (the one we've had that I mentioned above, so... Obviously we decided on something... 👀

6. The back room is out of control and it's not my fault. So, we had a meeting with a higher up in the company (it's a franchise company, so no corporate but there is oversight) and he ran the numbers for us and told us that we need to buy more product to make our store a success (won't go into details, bit we buy products from people and then resale them). So I did. I pushed the staff to buy more stuff and low and behold, we had one of the best years we've EVER had, since the owner opened.

But, with more product comes more back stocking. And when I tell you our back room absolutely EXPLODED. It became a stressful place to be and I told the owner we needed more bins (which is what we put back stock in) when it started getting bad. She told me, "No. You need to make sure the bins we have are full and you need to stock more."

Well, about this time, we physically were not able to stock more because she didn't tell me it was clearance time and we were out if hangers, which I also communicated to her, and she brought us like 2 boxes (which doesn't do much). But I did everything I could to make that happen. I spent a ton of time combining bins and just trying to make it work in general and it wasn't working.

So, she comes into the back one day and just... Panics and reads me the right act for not telling her sooner that we needed bins... So I tell her, "But I did, back before it got this bad. You told me to just combine bins and put stuff out, but I can't do that because I can't because I'm out of hangers," and she says, "But I didn't know it was this bad..." But then later redacted that to say I never told her. So, she brings bins (BECAUSE SHE HAD SONE THE ENTIRE TIME), we... Kind of get the backroom manageable, and she tells me, "Now, if it ever gets bad again, you have to let me know. This is why communication is so important."

So, we use all the bins and are BARELY able to keep that okay. So, fast forward a couple months. The backroom is still messy and we've had... 4 people leave at this point (many because of the backroom). I have my lovely coworker come out of the back and tell me point blank, "[AspenFlower17], that backroom is stressing me out. I don't care if I have to buy them. We HAVE to get bins," so I go, "Cool. Let me text [the owner]," and so I text and tell her, "We need more bins. The staff is getting stressed out," and she texts back, "Well, I need a list if everything you have back there first," ... So I do. She then comes in and instead of working in the back, she's upfront BUYING MORE PRODUCT (she always buys a TON). Then, when I get there, she pulls me around the store, tells me everything that's wrong (note I haven't left behind the counter in we weeks because of buys), and then pulls me to the back, brings out a ton of bins for everyone to stock, and then leaves... That was the ultimate breaking point. I started enacting the exit plan I had come up with since I was already planning on leaving. We still don't have new bins btw.

7. Okay. So. I hired 3 new people. I knew one of them wasn't going to be great, bit figured the other two would be a good fit (this is around the time that everyone was leaving their jobs).

One girl, my favorite actually of the three, completely no showed on me and sent me a text quitting about it 40 mins before her shift though I didn't get it until 5 mins after she was supposed to show up because I DON'T CHECK MY PHONE AT WORK? I told the owner and said I could stay the extra two hours. She says, "Glad you're there."

Next day, I was able to spend some time in the back because, well, I needed to, and didn't get super far, but got some stuff done. I offered to stay longer but was told it was fine, even though one of my coworkers have herself dry socket and was in pain. We were short staffed because that girl quit.

So I go to my friend's house, glad the weeks over because I had the next day off. I then get a text from the coworker with dry socket asking was I actually did in the back. I tell her, getting really pissed at this point, and then she tells me something is leaking back there. So, I head BACK over after a 7 hour shift. She's freaking out and crying. My other coworker is trying to figure out the leak. In the meantime, product is getting wet. So, I stay back there and organize. We send the one with dry socket home and the other coworker is pretty pissed, says she's not staying past 8 and that I shouldn't either; the owner needs to if she wants the store to stay open. So, she texts the owner asking what to do, and doesn't get a reply. I text her, and get a reply 20 minutes later saying the earliest she can come in is 8...

So, this coworker tells me I need to leave because she's taking advantage of me and everything. I ended up staying another 4 hours. The owner was not there right at 8 (did I mention she's also late to almost EVERYTHING?) and seems put out because she had to scramble to find a baby sitter... Ummm... This is your store? And we could have closed early?

8. She's given me tons of shifts with BRAND new people and expected the store to run just fine. She won't even come into help with that.

9. So, I finally put in my two weeks on September 3rd. Work was so bad, I was starting to have suicidal thoughts. Everyone had just reached their breaking point and I was just done. I did not get a reply from her about it (I texted because of my anxiety). The next Tuesday she talked to me about it. I told her I was having suicidal thoughts and I wasn't happy. The next day we talk again, she and convinced me to stay if she made me the backstock manager, so I would only really deal with the back room and the stuff I actually enjoy (and no customers). She also told me she would handle staffing and front end stuff. I figured that would be a good thing, since that's what I've wanted since I started and it would be a full time position. The first week went fine. The second week I had time off, WHICH I REQUESTED BACK IN APRIL, and things just fell apart (partially because if another no show) and she did try to guikt trip me into coming in, which I refused.

It is the 22nd and I am not backstock manager. She has scheduled me 6 days this week and has scheduled it so she is only on the schedule twice. I still have to do staffing things. I'm still doing front end stuff, and she actually got snippy with me on Monday because she left for two hours and a new girl was whining about breaks and asking if she was coming back WHILE I WAS BUSY, so she asked if she could text the owner when she was coming back and I told her sure, whatever. The owner then calls me asking all these questions about why she had texted her and that she shouldn't have her phone on her and blah blah blah WHILE I AM LITERALLY TRYING TO HELP A CUSTOMER WHO DOESN'T SPEAK VERY GOOD ENGLISH!!! and then said, "Well, technically, I'm not on the schedule. I just came in to help you guys, so you're going to have to figure out breaks."

... What happened to you being in charge of the front?

She says I'll be in my new position in a matter of WEEKS, but won't show me anything new with it and with how this is going, I'm pretty sure, even if I do get in this new position, she's going to make me do shift leader stuff when she's short staffed again. She has had she entire staff quit on her before, so it's not like this is a new thing with her.

She doesn't complete all the tasks she's supposed to during the day and just leaves it for night crew, or if she's closing, for the next morning (because she does often open) but then doesn't get it done, again pushing it onto night crew. If we don't get done though, she'll reprimand us.

The problem is, I would just leave, but I feel really guilty about it. We are extremely short staffed and I feel like if I leave now, the store will fail and I've put so much into it, it just feels like a waste.

Everyone is telling me to get out and just leave... But... Anxiety... Plus I feel bad because I told her I'd stay.

Honestly, at this point I'm just looking for some validation that I should leave.

Oh, I also get paid $14... For an assistant manager position. Minimum wage in my state is $7.25 for reference. I also have a seasonal job that ends in October that doesn't pay well, but I enjoy.

Please... Thoughts?