#are projecting their own lack of confidence in their sense of agency/control. have more faith in yourself (+ others) as readers ffs
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#👉👈 🥺 pwease mister author will you give me approval for this thought i had about your characters? #JUST HAVE THE HEADCANON JESUS CHRIST #also! #a creator saying something outside of the published material is not canon that is quite literally not what canon is!!!!! #confiscating words from common usage until further notice #apparently i wrote this post and the above tags and saved it to drafts in 2021 #so i have no idea which specific instance this was about #but it is unfortunately evergreen #so i'm queueing it now as i clear my drafts (via @thevioletcaptain)
my eye twitches every time someone gets on the internet & asks an author or screenwriter or actor for permission to have a headcanon
#everyone who studied Death of the Author in schools and brought it with them to fandom is facepalming in unison#people who act like they need to hang on creatives' every word and everyone who just looks at the text is easily led (''baited'')#are projecting their own lack of confidence in their sense of agency/control. have more faith in yourself (+ others) as readers ffs#wank adjacent
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Fighting Climate Change in a Climate of Regulatory Uncertainty
[Yogini Oke is an NUJS graduate currently pursuing the Young India Fellowship]
Climate change has emerged as amongst the most significant challenges of the present times. The ubiquitous nature of this problem has prompted diverse responses from stakeholders across the world addressing its many strands. The United Nations Framework Convention on Climate Change (“UNFCCC”) is an attempt of the nations of the world to arrive at common policies and standards necessary to the arrest the process of climate change. Nations which are signatories to agreements[1] under UNFCCC are required to take steps to reduce their carbon-footprint. One of the many mechanisms adopted by nations to control their carbon emissions is by reducing their reliance on fossil fuels and increasing their capacity to produce energy from renewable energy sources. India too is moving in this direction.
The spectre of regulatory uncertainty has haunted India’s renewable energy sector since the last decade. In this post, I argue for the conscious creation of a regime which advances a climate of predictability, and demands compliance, in the realm of renewable energy.
The need for the creation of such a regime becomes even more urgent, as India seeks to comply with its ambitious commitments to the Paris protocol. India aims at reducing its emissions intensity[2] vis-à-vis its GDP by 33 to 35 percent by 2030 from its 2005 levels, in pursuit of its commitment to the Paris Protocol. It also seeks to achieve about 40 percent cumulative electric power installed capacity from non-fossil fuel-based energy resources by 2030. India’s ambition with respect to renewable energy include achieving 60 GW of wind power and a 100 GW of solar power by 2022.
One may surmise as to what are the legal, regulatory and financial measures which will facilitate achieving such voluminous targets. If there are such measures in place, why the argument for the need for creating a climate of regulatory certainty? This post is dedicated to understanding the above issues, specifically in relation to regulating grid-connected solar and wind energy projects.
Section 86 of the Electricity Act, 2003 laid down that the State Electricity Regulatory Commissions (SERCs) promote renewable energy by providing targets to distribution companies for obligatory purchase of renewable energy as a percentage of the total consumption of electricity in the area. These targets were also termed as ‘Renewable Purchase Obligations’ (“RPOs”). A further push in the field of renewable energy came in 2008 from the National Action Plan on Climate Change, 2008 (“NAPCC”). The NAPCC envisaged the concept of a ‘dynamic minimum renewables purchase standard’, which was a dynamic and incremental re-invention of RPOs as imagined under the Electricity Act, 2003. Dynamic minimum renewables purchase standard, which is used interchangeably with the term RPO, laid down “purchase obligations on electricity distribution companies to purchase certain amount of their energy requirements from renewable energy sources.”
According to the Electricity Act, 2003, which is the law governing renewable energy, the transaction of renewable energy between the generators and distributors, and thus the fulfillment of RPOs, could take place via two routes: (a) through renewable energy certificates and (b) through tariff-based contracts between the generators and distributors. The Renewable Energy Certificate Regulation, 2010 regulated the former of the two. The Renewable Energy Certificate (“REC”) is a “market based instrument to promote renewable energy and facilitate compliance of RPOs.” The RECs were framed as saleable and tradeable between distributing entities and had been introduced to assist distributors in states with less renewable energy potential to fulfil their RPOs.
Another way in which the RPOs could be fulfilled under the Electricity Act, 2003 was through tariff-based power purchase agreements (“PPAs”). Until recently, renewable energy tariffs were regulated and decided by the Central Electricity Regulatory Commission under sections 61 and 62 of the Act. The Ministry of Power released ‘Guidelines for Tariff Based Competitive Bidding Process for Procurement of Power’ for grid connected solar as well as grid connected wind energy projects in pursuance of National Tariff Policy, 2016 which recommended introduction of competitive bidding to keep tariff low. This objective, as envisaged under the National Tariff Policy, 2016, seems to be on its way to delivery as wind and solar prices have plummeted to grid parity levels with the introduction of the competitive bidding regime. The fall in prices has been noted to be indicative of ‘low-internal-equity rates’ which is suggestive of developers investing on the faith in an optimistic future scenario.
Undoubtedly, there has been an attempt in the past decade to incentivize and mandate generation and distribution of solar and wind energy connected to the grid. However, there is still a sense of looming uncertainty over the future of renewable energy due to the questionability of the effectiveness of instruments such as RECs and PPAs. Why is that?
While the REC mechanism was introduced to overcome the geographical disparity between various states as regards their capacity to produce power from renewable sources, a concern regarding the actual compliance to RPOs has been expressed due to the failure on the part of most state utilities to comply with their targets. Such non-fulfilment of the RPO in many cases has led to low-trading in RECs. Shrimali and Tirumalachetty have opined that achieving the full potential of this instrument would be impossible until strong compliance to RPOs is made mandatory and confidence in the bankability of the REC instrument is created. In the absence, or inadequacy of such measures, the opinion of the authors seems to have been validated by the crash in the REC market caused due to the lack of demand for the REC certificates. Problems in enforceability of RPOs is thus a major blockade on the path of making the REC-RPO mechanism effective.
Power-purchase agreements have been recently in news due to the surge in renewable energy sector. This surge has also been compounded by the falling of prices of renewable energy with the introduction of competitive bidding to determine tariffs of renewable energy. Prior to the introduction of the recent guidelines for grid-connected solar and wind energy power projects, the determination of tariff was carried out through the system of ‘feed-in’ tariffs determined by the Central Electricity Regulatory Commission. Even as the fall in prices of renewable energy due to the introduction of competitive bidding was only expected, and also desired, was the impact of such falling of prices on existing PPAs factored in? If indeed it were factored in, were any safeguards or mechanisms set up to contain the risks?
Currently, investor sentiment in this sector is at risk as state utilities which entered into PPAs earlier desire renegotiation or cancellation of existing PPAs quoting tariffs to be higher than the current tariffs. Such attempts at renegotiation of PPAs or their cancellation has created uncertainties in the renewable energy market and has the potential to hurt the union government’s renewable energy commitments.
While tariff-based PPAs and RECs are not directly comparable, they do point towards a certain trend in the renewable energy sector. While ‘any person’ can be a distribution licensee under the Electricity Act, 2003, very often distribution licensees required to comply with renewable energy obligations have been state distribution companies (“DISCOMs”). The financial condition of DISCOMs creates risk with respect to investing in the renewable energy sector, opines Moody’s. Therefore, a solution to the issues of lack of confidence in the renewable energy sector will involve (i) creation of an effective and enforceable compliance system for the mechanisms therein and (ii) the restoration of the financial health of the DISCOMs.
The Government is seeking to achieve the former through framing a legislation with strict and punitive measures for ensuring compliance to PPAs and RPOs. Steps towards restoration of the financial health of DISCOMs have been undertaken through a scheme The Central Government announced Ujwal Discom Assurance Yojana (UDAY) on November 5, 2015 in order to effect a turnaround in the financial viability of state-owned DISCOMs and improve operational efficiency. This scheme has recently been shown to have a positive impact on the profitability and operational efficiency in 23 out of 27 DISCOMs who have joined UDAY.
Such policy measures towards reducing the uncertainty associated with the generation and distribution of renewable energy will hopefully allow India to fulfil its international obligations. They will, if framed and implemented properly, also go a long way in creation of a ‘sustainable market’ for renewable energy.
What needs to be examined whether off-grid solar and wind energy markets and the clean energy-finance instruments and institutions such as the Indian Renewable Energy Development Agency are also affected by the issues of lack of compliance- enforcement mechanisms and setting of standards. Further exploration of these issues is crucial to understand the regulatory climate of the Indian renewable energy markets in an exhaustive way, and for suggesting means to bridge the existing gaps.
– Yogini Oke
[1] These include for instance the Kyoto Protocol to the United Nations Framework Convention on Climate Change, 1998, Paris Agreement, 2015.
[2] Emission intensity is “the level of greenhouse gas emissions per unit of economic activity, usually measured at the national level as GDP.”
The post Fighting Climate Change in a Climate of Regulatory Uncertainty appeared first on IndiaCorpLaw.
Fighting Climate Change in a Climate of Regulatory Uncertainty published first on https://divorcelawyermumbai.tumblr.com/
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5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes
Text
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
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5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around
5 Reasons Your SEO Consulting Project Is Failing and How to Turn It Around was originally published on BruceClay.com, home of expert search engine optimization tips.
The relationship between a business and its SEO consulting firm is a delicate balance of give and take.
In order for an SEO strategy to deliver the best results, the SEO consultant must give accurate and useful recommendations, and the client must take that guidance and implement those recommendations.
This is a team effort where the consultant solves problems and mentors the client, and the client then learns and implements.
Seems fairly straightforward, but it’s not always so.
You have no doubt experienced this in your business. A project can have great energy at the outset. But as time passes, progress can be delayed and momentum stalled for a variety of reasons.
Here’s the good news: We’ve observed that there are five common roadblocks affecting SEO consulting projects that can absolutely be surpassed — once you know how to identify and push through them. Many potential failure points can be addressed even before the project starts, for maximum results.
In this article, I’ll list five common issues that threaten an SEO consulting project’s success AND how you can overcome them:
Misaligned expectations
Time constraints
Budget constraints
Lack of SEO knowledge
Website back-end and architectural issues
What roadblocks stand in the way of your SEO consulting project’s success? We’ve seen five common types (goats not included).
1. Misaligned Expectations
Misaligned expectations are a huge reason why consultants fail with their SEO projects.
This situation leads to scope-creep and client-satisfaction issues. It often disrespects the SEO team, and sometimes disregards the client’s desires for extra services.
Some clients — especially those that are already knowledgeable about SEO — may want to retain unyielding control of their SEO project. This is understandable when you’re a company that had an SEO team and strategy in place already. Issues arise, however, when that in-house team thinks they are better than they are and the consultant is ignored.
Generally, our favorite consulting scenario involves working closely with the client’s in-house SEO team.
But sometimes conflicting efforts or opinions between the consultant and the client’s SEO team lead to mishaps. A large amount of time may be lost due to drawn-out discussion or inaction. Eventually, the project may see little success. And even worse, with two cooks in the kitchen, sometimes neither can get things done.
At the end of the day, both the SEO consultant and the client want results. The challenge for the SEO consultant is to create a list of recommendations that will have the greatest effect while aligning with the client’s expectations.
Challenges on the client’s side may be that they have no power over the IT implementation team, or their influence is weak. But once they see and evangelize results within their organization, client teams will be more receptive to future recommendations.
The SEO consultant can sometimes help their client contact make progress within their organization.
Example: A national auto service chain we consulted for had a site speed issue, but their IT department didn’t think it was a priority. IT’s lack of cooperation was hindering the project. We finally included their IT team in a conference call, where we demonstrated how much faster competitor sites were compared to their own. Soon after, our speed recommendations were implemented and that project roadblock was cleared.
Solution: Ultimately, the best way to avoid misaligned expectations is to speak candidly about each party’s role in and ideas for the SEO project. Do this up front, followed by often. Keep focus on the KPIs for the project.
Clients should be sure to communicate their major pain points and goals. And they should celebrate wins.
Meanwhile, consulting firms need to create strategies that address these pain points. Remember, an SEO consultant becomes an important part of the client’s digital marketing team.
Taking unilateral action can alienate you. Instead, create a partnership between yourself and the rest of the team, so you are working together to achieve the business’s goals.
At the end of the day, both the SEO consultant and the client want results. Click To Tweet
2. Time Constraints
Clients want the biggest bang for their buck. As such, they often don’t want to spend their staff resources to follow recommendations that appear minor or insignificant. Makes sense to me — focus on what drives the most traffic first.
For instance, clients often discount the value of editing meta tags — a page by page task that can seem time-consuming and trivial. And time consuming it is, but certainly not trivial.
Those who do see the value usually have seen positive results from optimizing titles and meta descriptions in the past. We have never seen it hurt, and almost always see solid improvement. What is especially helpful is if the client’s team understands how SEO really works at an advanced level.
Providing recommendations to a client with time constraints is difficult because, as with the budget barrier, everything must be justified in terms of the resources they are spending on the task.
Solution: Clients can request conversations, instruction and deliverables that show how SEO proves its value in terms of time commitment.
On the SEO consulting firm side, here are a few ways to justify value:
Make the recommendation and its explanation thorough. This gives a sense of confidence to the client that the work follows the best SEO practices.
Perhaps propose a proof-of-concept test that will prove the recommendations are valid.
Reference Google, Bing or other expert resources that align with the recommendations.
Have confidence in what you say and the client will, too.
Provide a comprehensive training class that shows the consulting agency’s expertise and teaches a proven methodology.
The best way to avoid misaligned client/consultant expectations is to speak candidly about each party’s role and ideas. Do this up front, followed by often. Click To Tweet
3. Budget Constraints
No one likes spending money on what they believe is useless. And let’s face it, any project that takes months to see substantial results requires a leap of faith. You just must be a believer that SEO will eventually pay off.
A microscopic focus on the ROI of every individual recommended task, however, can disrupt an SEO project. By scrutinizing the cost and return on investment of each individual task that the consultant recommends, some business clients miss the big picture.
SEO often requires that many tasks reach completion for the needle to move, and often an individual task is little more than a piece in the puzzle.
For example, budget-wary business owners might incorrectly believe that:
Editing meta tags, rewording main navigation links and other detail tasks are too time-consuming and unnecessary for SEO strategy.
Their content is fine as is, which is really very seldom the case.
Their main problem is not having enough backlinks to their site.
Since SEO success or failure results from a combination of efforts over time, it can be complicated to quantify (although some have tried to measure KPIs for SEO).
While SEO consultants understand SEO as a long-term game, client teams may not. They’re often more concerned with their monthly investment and how that translates to immediate results.
Solution: Budget-conscious clients almost always want recommendations to be justified in terms of ROI. On the client side, it’s important to remember that data analytics aren’t yet able to completely track customer journeys across the wide range of digital marketing touch points available.
SEO consultants, on the other hand, can help clients to feel more comfortable by presenting a clear, concise project plan. The consultant should be able to explain the value of each step of the SEO strategy — even when the costs and results cannot be precisely tied together.
SEO often requires that many tasks reach completion for the needle to move. Click To Tweet
4. Lack of SEO Knowledge
Many clients don’t understand the art and science of SEO — after all, it’s not their only job.
They know they have a problem with their website and want more online visibility. And they’ve hired an expert to fix these problems.
However, a client should never feel “in the dark” about what the consultant is doing on their behalf.
The expert consultant should be willing and able to explain complicated topics in an easy-to-understand manner. You, as a client, should be comfortable that you can ask questions and receive clear answers that increase your knowledge of SEO. The consultant should be able to cite credible sources like Google and Bing to give more weight to their recommendations. And if the SEO consultant refrains from using unfamiliar industry jargon to explain processes, even better!
Lack of SEO knowledge can often be at the core of other common roadblocks, such as the time and budget constraints I talked about earlier.
Solution: Besides finding an SEO consultant who is able to provide the kind of Q&A described above, clients could also become familiar with at least the basics of search engine optimization. This will help them ask the right questions and see the value of the recommendations — and help prevent the marketing consulting project from failing.
For our own SEO consulting clients, we provide formal SEO training. Each new client gets a seat in the Bruce Clay SEO Training course at the start of their project. We’ve found that providing training is one of the best and fastest ways to get a client up to speed on how SEO works and why we recommend the things we do.
5. Website Back-End and Architectural Issues
Terrible content management systems don’t discriminate.
We’ve seen some of the world’s largest brands have a content management system (CMS) that is either outdated, broken or cumbersome to use. This is a problem because SEO implementation often requires flexibility to make proper changes.
In addition, sometimes the way a site is structured or designed does not allow the SEO consultant’s recommendations to be fully implemented — and sometimes they cannot be implemented at all.
For example, sites using the Magento CMS often experience structural issues when organizing product categories. As a result, the CMS often creates duplicate content — two identical categories with links pointing to both pages. In the end, these pages compete for rankings and confuse the search engine and user experience.
What happens in cases like these is that the client usually won’t be receptive to the SEO consulting firm’s (our) recommendations because they simply can’t implement them with the current CMS in place. Understandably, the client may even get annoyed when the SEO consultant repeats the same instructions. The client often believes that there’s nothing that they can do about it.
As a result, the SEO consulting firm ends up backlogging important but not implemented SEO tasks. To-do lists for the client switch to smaller, more actionable changes that may not make as big of an impact but which reduce the friction of the project.
Solution: Discussions about the client’s CMS and potential implications to the project’s success should occur before the outset of the project. Both parties should be fully aware of what can and cannot be accomplished with their SEO consulting project within the limitations of the existing CMS.
Sometimes, the full scope of the limitation is not known until after the project begins. However, the proposed solutions should be on the table so that the client knows in advance that they may have to upgrade their CMS to fully realize SEO success.
Summary
Both the client and the SEO consulting firm want the project to succeed. So it’s in everyone’s best interests to work as a team and see results.
Unfortunately, misaligned expectations, time and budget constraints, lack of SEO knowledge and other problems may crop up. An experienced consultant can often identify the weakness and steer the project back on course.
For example, one of our clients, a beauty-products retail site, came to us with a small budget. We took them on as a client because we saw opportunity for them to expand their market. However, right away we had a scope-creep issue. They had big plans, moved fast, and wanted us to be involved in every move they made. For about two months, our analysts were working double what the contract paid for. In month three, we nailed down a project plan for the next 90 days that included goals and deliverables. Regularly we show the client this rolling 90-day plan so they know what to expect. Now, if they throw in a new request, we ask what part of next month’s project plan they’d like to table to make room.
If your SEO project seems to have stalled, you may be experiencing one of the five common roadblocks I’ve outlined for why consultants fail. Whether you represent the consulting service or the client, I hope these observations will help you to turn things around.
If you’re ready to find an SEO consultant who understands the challenges and is committed to success, contact us to request a quote — we would love to discuss how we can be a great team member.
http://ift.tt/2Fe2vsF
0 notes