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fuck-customers · 8 years ago

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idfc anymore

I was tempted to go anonymous but I am far too tired.

I haven't really made a post yet, I've just been following this blog for quite a while as a release as I'm sure is the same for most. But things have changed and I thought for the better, not so sure now.

this does not include the 2nd job I'd gotten WHILE working this one, which put me at 7 days a week, a little around 60 hours a week, for 9 months. That in itself was hell and requires an entirely different submission.

It'll probably get long so just scroll to the tl;dr at the bottom if you want idc.

When I had just graduated HS, I waited the summer out before applying for a job. I already knew I wasn't going to college - a 2.3GPA isn't going to get you anywhere, especially when you're in the working class just brushing the poverty line. Getting loans is not something I wanted to do either, since everyone I'd ever met, seen, or heard who'd gotten them were miserable fcks.

At the suggestion of a relative I dropped off my resume everywhere it interested me. I got hired. Things looked good. I bonded with one of the coworkers, wasn't so bad. But I was inexperienced. And their idea of 'training' was to send 3 different people from 3 different parts of the business to train me on their own time, separately, and then argue about it because either something was miscommunicated i.e I was taught to do something one way but another person said that was wrong so they'd scold me and then "re-teach" me. This went on for a few weeks.

Okay, cool, fine. Whatever. That's stupid, you do you. Shit kind of improves. But because of this miscommunication, I get a write up for talking to one of the co-workers about something I wasn't supposed to because technically they're NOT a coworker and I don't find out exactly what that means until later (paid under the table) nor was I told I couldn't speak to them about the fact that this random ass volunteer was not only getting in the way of my work, but was being a safety hazard for my clients, despite my many warnings and corrections. Because obviously we are a hive mind and I must know that 1. Do not speak to paid-under-the-table "employees" 2. Do not tell mentally unstable child to not crawl into bin and taunt clients 3. Especially do not ban him when he was spraying the hose nozzle directly at clients.

So I get a "strike". Boss lady holds out her fingers and ticks them off once by one, as If I had made a horrible grievance upon the business. I'd only been working there for a few months, I believe. Still early, still new. Still young, fresh out of HS.

A little back story cause I really feel this is integral to the story and hopefully for those with the same issues will look at this like "ye same" and those who haven't might be able to understand the following actions on the part of myself and others. Either way, here you go:

I've got diagnosed C-PTSD, Anxiety, Depression Bipolar, and ADHD. It has been heavily suggested I also fall along the Autism spectrum (by various doctors and nurses). I am also a victim of emotional, psychological, mental, and physical abuse (with a little stockholm I recently discovered, it's not something you yourself are generally aware of and now that I am it's ... It's worse than if I didn't know.), and I have been suffering with it for as long as I've been consciously aware to the present day. I don't always like to be so forthright with this kind of knowledge because there are quite a few people that either don't believe me, or then don't think I'm reliable enough to function and/or work. So it's usually best I don't.

And during the entire time of my employment there, I underwent a lot of manipulation and emotional abuse. A lot. By a person who believed they were doing a service for others.

The months go on. I continue to be mistreated but it doesn't get bad until my family decide they want to adopt from the shelter boss lady also happens to run. I'm at work and I am notified of the cutest little puppy who had just gotten surrendered. I immediately asked my parents if they'd like the foster (we'd been looking for a 'family dog'). Said yes but couldn't get down there. I said that's fine, I'll fill the paperwork out. So I go to the other side and I fill everything out, we're set. We go home later on and she fits in perfectly. We decide then we'll adopt her come morning when the shelter opens up again.

Morning comes, I'm about ready to walk out the door to go to work, but I'm sent a message from one of the coworkers. "Bring the puppy in" was essentially the message being sent. Puppy's mom had originally surrendered puppy because she couldn't find a place to live that would accept dogs. So she surrendered her. But then in the morning she found a place. What a moron. Anyway.

Boss lady accepted her to having her dog back. No communication to me other than "Bring the dog in". Well we were about to adopt. Essentially what this scenario was turning into was: You work for me, therefore I 1. Don't have to explain myself 2. You work for me 3. The dog is my property.

So I'm texting the coworker back and forth like "Uh I need a little more info, also my parents want to talk with the ACO". This takes way too long, I eventually get the number, mom and ACO have a chat. I thought it went well. Apparently it didn't. He was giving her the script, paraphrased and a little blase. Moms pissed, understandably. She blows it out of proportion, note she's a psychotic bitxch and does this often with everything involving life but I can see where she's coming from with this. I'm like alright well I have to go to work, good luck barring the doors from the "Police". We go to work and it's kind of fcked.

We open the doors and everyone goes silent and turns towards us, in the kind of way you know they were just talking about you. Cause we got everyone in one room. The Boss Lady, the girl txting me over the phone, the ACO, some unnamed volunteer[s]. It's fcking uncomfortable and idk whats going on. The coworker I'd been txting was known and a little too happy to gossip, run her mouth, and cause problems. I was not surprised this was what was going on, but it didn't make me any less pissed.

Boss Lady confronts relative who'd dropped me off at work. He barely says a word, just stares at her, while she's maybe a couple inches from him. She says things like "Don't stare at me like that, this is how it works" "They are MY property, and as MY property I CAN call the police and they WILL show up on your front door do you want that?" "Peeriet, go with him to get the dog so I know she's coming back." And other really really volatile bullshit. The fact that she called the puppy her PROPERTY, threatened to call the POLICE, like...I was there during all of these interactions. My texts were neutral and just asking questions, my moms convo with the ACO was really calm and easy, and the relative was doing nothing but standing there and staring as she went off her rocker. So.

I said no, I have to go to work, I'm not going with him to get the dog but he's going to get her. So he goes, I clock in, I leave.

I go to my job and vent to my coworker about the situation because I was still trying to wrap my head around it, when the ACO shows up wanting to have a private "chat."

The fcking conversation went something like this.

"So uh, you really care about your job, right?"

this fcking asshole was alluding, in so many words, probably to get the point across while also saving his ass so if I had gone to anyone saying he THREATENED MY POSITION OVER MY HEAD TO MAKE ME COOPERATE it may have been a problem. Wonder why.

So I said yeah, it's not even an issue also, they're bringing the dog back, etc. They'd even said because I filled out the application under my name that I was liable for anything to happen if it were to happen and that, because it's under my name, well, shucks, this is all your responsibility at the end of the day, we can wipe our hands clean and call it good.

Even though we were following the 'rules' and never once 1. Yelled 2. Caused a scene 3. Refused 4. Or threatened.

So that's settled. I thought. I go home and moms pissed. Que the next few weeks of absolute stupid shit storm via the internet by way of her leaving a trail of bad reviews. Of course this falls on me.

Everything my mom ever did or said, was my fault, as they "alluded" because we can't tell the truth in this business lest we be taken to court for whatever illegal activity we're probably doing behind closed doors.

So that started a whole new thing. They're hatred becomes amplified. Coworkers I'd bonded or befriended just outright stopped talking to me, barely acknowledging my precense and going to my manager for anything, including relaying messages to me. This did not stop for another 2 years.

So eventually things calm down, as calm as it could get. I continue to get harassed a lot, manipulated. I get injured at work fairly frequently, more than most - injuries that required medical treatment. I lied my first visit because it was after work. I was truthful the other time. I'd already been told by a few coworkers but Boss Lady specifically had a few special conversations with me about not telling any of my family I got injured at work, "Because you know how your mom is". They always spoke too sweetly, too nicely and feeding me excuses to cover up the real reasons. And I'd been so used to abuse my whole life that stockholm was bleeding into my work life and if anyone has ever fcking experienced that, it is fcking hell.

So I didn't tell anyone.

Until I'd gotten injured real bad. A dog had clamped full jaws onto my leg and shook. I had an indent for every tooth, including at least 3 deep punctures. I had it disinfected, shot a water missile into the punctures to make sure debris was out, wrapped, and given meds, orally and topically. I limped when I went home. And at the weekend went bye, I continued to get worse emotionally. I couldn't keep this a secret, I was experiencing actual physical pain because of the situation I'd been put under and I, mentally, could not cope. So I blew up in the kitchen. I had a meltdown, I showed my leg, I explained what happened, I said sorry but that I couldn't hide it anymore.

The next day or days at work I told boss lady I couldn't hide it. I just couldn't. She backpeddled, explained "Oh no no, you shouldn't feel like you have to hide it, I never said that." This was her keyphrase after being called out for every single threat, warning, and manipulation. "I never said that.". Because it was true. She didn't. She said it in a way that couldn't hold her accountable in any true legal situation.

Months go by. I continue with the abuse not just at home but at work now. Abuse most people wouldn't even consider was abuse, but unfortunately I'd been groomed for this sort of thing my entire life, so when it happened at work? I fit in so naturally I didn't even know it was abuse/wrong until I'd left.

And the real kicker is that she knew of my mental disorders. Because when stockholm had got me good, and I was especially tired, and I'd suffered some real hard shit at home, I'd break and I'd confess to boss lady in hopes of some kind of understanding: See, this is what I deal with, please don't mistreat me.

I wrote letters. I tried talking to her one on one. I tried working so hard at work to show how good I'd gotten.

Each letter was misunderstood. She'd bring me into her office after our oral talk and tell me that, because of what I'd written, I could be misunderstood, taken 'at my word.' "Well it says here that you don't ... want to work with your clients? Well if this is true then I legally can't have you with them. Because you wrote it. And legally I have to put this in your file." So I had to rewrite it, delete everything incriminating so I was left with my personal feelings.

Talking with her wasn't possible. She used tactics my mother does, so I physically couldn't talk, and I did, it was only "Sorrys" and "Thank yous" and accepting I was wrong and she was right and yes, I understand.

Working hard didn't work. I paid for my training personally and attended a school solely to improve. I kept making mistakes though. I wasn't good enough. I was doing some of the work my manager was with none of the pay, none of the acknowledgment or acceptance. I brought her in money, and clients, and good reviews, for nothing more than what I'd already had. Because she knew I wouldn't fight for it. Because she knew I'd continue giving her money and she didn't have to shell out anything more. And legally she didn't have to, because I had no experience, I was out of HS, and no official schooling.

But she'd always give me 'tidbits' of 'rewards'. The kicker for anyone with stockholm and/or abuse is you can basically continue to abuse them without too much issue if they 'reward' you and make it seem like they're doing you a favour. You know what I mean?

So she'd have occasionally 'positive' conversations, or she'd 'comment' something good about me, but I really loved when she'd give me a .50cent raise about twice in 2 years disguising it under her "charity" when it was probably because it was actually required. Cause in her office I was like "Why do I have a .50cent raise?" "Why are you asking, that's not something you normally ask when getting a raise." "???" "It's cause -....Just be thankful" Yeeee you see that? See that? How she almost said something but didn't? Yeah.

When she hired a new person they actually made about the same as me but more than another coworker, who'd been there longer, and when asked, boss lady said she basically didn't want to pay him if he wasn't sticking around (What kind of bullshit is that). He was. He corrected her, and his pay got fixed.

Again, months passed. Sometimes It'd be so good and I truly loved my job. I formed relationships with the clients to this day I can't think about because I get emotional. And every time she would critique me. Make things harder for us, she'd always be watching us on the cameras, and if she didn't see us, she'd assume we weren't working. She'd even come out of office to walk by just to watch us as she passed.

2 months ago she made some changes. She'd hired someone that was her irl friend. The entire business save 1 or 2 people, were connected either by blood, marriage, or irl friendship. Which wasn't a good thing.

So she hires this new manager. Does ok for maybe a week or two. But then they started making some changes. She redid how we did our payments and filed clients in a really convoluted way. We went back to the old system in a week.

Then she switched everyones schedules. Really inconveniently and without asking anyone for confirmation like she said. She never even spoke to me like she did the others.

Then she wanted opening crew to take our lunches back to back. Which made the early morning person take their lunch 6-7 hours after they'd already been clocked on, and me take mine only a couple hours after I'd been clocked on. Well, what about the afternoon crew?

Afternoon crew, as Boss lady told our manager and new morning crew person, didn't have to take a lunch now because of the new schedule. Which put him at over 5/5.5 hours anyway, despite the hour cut.

My hours were being cut. She'd just hired new manager and new morning crew, who'd taken over everything of mine previously. She'd also already fired a few people, and the new minimum wage mandatory increase was right around the corner.

I watched my hours. I waited. Few days pass. The next week comes, everyones on edge, I'm a fireball.

She tells us we're not allowed to keep our "belongings" with the rest of the other clients when we're on lunch. We must remove them into an entire separate room, because they would otherwise make our numbers higher (of total clients allowed in a space per person ratio) and thus become "illegal". We'd been seen by a health inspector twice in a year or so by request of a client who wasn't too keen on our 'policies'. Boss Lady was adamantly covering bases, which meant fcking everyone over.

It was kind of the last straw. I applied elsewhere, got accepted, and left. I spent 2 weeks after my last day literally going through a detox/withdrawal. I became physically ill. I had mental breakdowns about once every couple days. It was hell, it was horrible. I hated every minute of it.

Someone else left. A month later another person left. Several people that'd gotten hired have already been fired. And apparently a business too similar to the glory days of the place I'd left, has moved a couple blocks down the road to a second location.

I've gotten a new job, but It's only partially an improvement, and I am still affected everyday by the abuse I'd suffered at that place, coupled with everything I already go through at home. And I am tired, and I do this alone, and I've been looking for a place to move into for years but minimum wage isn't a livable wage.

I am tired.

tl;dr how tf do you even summarize that?

#submissions #fuck managers #submission

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