#and the automated chat is utterly worthless
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...it should NOT be this hard to get in touch with your power company wtf
#TWO HOUR WAIT BY CALL#and the automated chat is utterly worthless#I just need to change my address to the new place which I did but the confirmation email I got didn't actually include the new address#and I need to show proof to my new landlord before I can actually sign the lease#and now I'm worried since I can't find confirmation on the site at all that it didn't go thru properly#I filled out the email form MONDAY and was supposed to have gotten an answer in 2 business days but NOPE#so I sent another one and got the exact same automated response saying they'll get in touch#i hate monopolies why is this the only power company in the city it's so shite and people always complain about it
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