#also the intercom = telecom

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A false calm was sweeping over the city. Everyone knew it wouldn't last, but they try to enjoy it as much as they can.

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PABX & Intercom System Bangladesh

TRIMATRIK MULTIMEDIA is One of The Leading Telecom System Dealer of Panasonic & IKE PABX & Intercom System. TRIMATRIK MULTIMEDIA Provide the solution of Hybrid PABX Like KX-TES824, KX-TDA100,KX-TDA100D,KX-TDA200, KX-TDA600 & IKE. TRIMATRIK Also Provide the best solution of IP PBX System In Bangladesh. The Products Solution we provide for IP PBX System is one of world’s best Grandstream. For An Organization/Enterprise we provide installation, Configuration & Commissioning Service.

The TRIMATRIK MULTIMEDIAis dedicated to all things related to Intercom, PABX, and Telephony, with a special emphasis on telephone systems, equipment, and more. We strive for first-rate posts and will be glad to help you, whether it is related to Intercom or PABX.

What is an intercom? It’s a telephone system that allows people in different locations to communicate with each other. Intercoms are used in offices, factories and warehouses to track and manage the whereabouts of individuals. They work by broadcasting audio signals using radio signals. We review home and office phone systems for telecoms customers, and discuss how our system works, what it does, and how it can improve your business.

What is an apartment intercom system?

An apartment intercom system allows entry to a visitor to a building. A visitor can come up to the entry system at the main building entrance, select an entry and call a tenant. This sends a buzzer signal to the resident inside the apartment. The resident can pick up the call using an audio phone call, or a video call using a video intercom mobile app. They can communicate with the visitor, and then release and buzz the door remotely.

What are video intercom systems?

Video intercoms allow you to talk to the visitor through a video call, instead of a traditional audio call. The video call works like a FaceTime or WhatsApp video call, using a video intercom app. Generally these intercoms have the ability to release the door remotely. You can also check out our guide to best video intercoms for apartments.

How does an intercom work?

An intercom system works by sending a notification from one device to another, which can be picked up as an audio or video call. Wired intercoms work by transmitting a data signal from one device to another through local wires. Wireless intercoms work through telephone lines or internet based servers, to initiate a call, notify the other person and start audio or video call between two people.

What is an Apartment Intercom System?

An apartment intercom system (also commonly referred to as a ‘buzzer’) is a standalone, two-way communication device that can be used within an apartment complex or small collection of buildings to grant tenants and visitors property access.

These function outside of the public telephone network and are generally installed at the entryway of a building, consisting of a speaker, microphone, and more commonly, a camera to allow for video.

This audio and video are captured and transmitted to each building’s different tenants, used by visitors of apartment-dwellers to announce they’ve arrived and request entry to the complex or building.

Residents can then see and hear who they’re talking to, verifying potential visitors’ identity and safety before welcoming them into their spaces. And it isn’t even an inconvenience.

Thanks to today’s technology, residents can manage doors from anywhere, and managers have the ability to review access on their end.

Property managers can add or revoke permissions at a moment’s notice. It’s good for them, tenants, and visitors alike and installing an apartment intercom system or replacing an old existing system is often a no-brainer.

You may find that the current system in place is no longer functioning properly, or you might be looking to replace an existing system that was installed by previous management teams.

Either way, before you install or replace an intercom system it’s important to do some research so you can find the best apartment security system for your building.

System Benefits

Now that you know a little bit more about the basics of apartment intercom systems, you’re probably wondering about their benefits.

Practically every apartment building or multi-tenant housing could benefit from installing this kind of technology.

It adds a level of safety and security that you just don’t otherwise get with doorbells or personal solutions since those are apartment-specific rather than covering the whole building or complex.

Using intercoms protects the entirety of the property and gives those who live there some peace of mind knowing they have near-complete control of who goes in or out.

On top of this, there are also some other great perks of having an intercom in place.

Advantages of using a PABX system

There are several advantages to using a PABX system for your business:

Cost-effective: PABX systems allow you to use multiple extensions with a single phone line, reducing the need for multiple costly landlines.

Improved call management: Features like auto attendants can greet callers and direct them to the appropriate person or department, improving efficiency and professionalism.

Enhanced internal communication: PABX systems allow for easy internal communication between employees through features like intercoms and call transfers.

Scalability: PABX systems can be scaled up or down as your business grows, allowing you to add or remove extensions as needed.

Integration with other systems: Many PABX systems can integrate with other business applications like CRM software, streamlining workflows.

Advanced features: PABX systems can offer a variety of advanced features such as voicemail, call conferencing, and call recording.

Overall, PABX systems can be a valuable asset for businesses of all sizes, improving communication efficiency, professionalism, and overall productivity.

Different types of PABX systems

There are five main types of PBX systems, each with its own advantages and disadvantages:

Traditional PBX (Private Branch Exchange):These are the granddaddies of PBX systems, using analog signals and traditional copper wiring to connect phones.They are reliable and well-understood, but can be expensive to maintain and lack the features of newer systems.

Digital PBX:

An upgrade from traditional PBX systems, digital PBXs use digital signals to transmit voice data.

This allows for better call quality and more features, such as voicemail and call conferencing.3. On-premise IP PBX (Internet Protocol Private Branch Exchange):

These systems use your existing internet connection to make and receive calls, eliminating the need for traditional phone lines.

They offer a wider range of features than traditional or digital PBXs, and can be more scalable and cost-effective.

4.Cloud-based PBX (Hosted PBX):

These systems are hosted by a service provider, so you don't need any on-site hardware.

This makes them a good option for businesses that want a flexible and scalable solution without the upfront cost of on-premise equipment.

Hybrid PBX:

As the name suggests, hybrid PBXs combine the features of on-premise and cloud-based systems.

This allows businesses to keep some of their PBX functionality on-site, while also taking advantage of the scalability and cost-effectiveness of cloud-based features.

Common features of PABX systems

PABX systems offer a range of features that enhance communication processes within an organization. Here are some common features of PABX systems:

Call routing: PABX systems allow calls to be routed to the appropriate department or employee based on predefined rules. This ensures that callers are connected to the right person quickly and efficiently.

Call forwarding: PABX systems enable calls to be forwarded to another phone number or extension. This feature is useful for employees who are out of the office or unavailable, ensuring that important calls are not missed.

Voicemail: PABX systems offer voicemail functionality, allowing callers to leave a message when the intended recipient is unavailable. Voicemail messages can be accessed remotely, ensuring that important messages are not missed.

Conference calling: PABX systems enable multiple participants to join a conference call. This feature is ideal for meetings involving remote employees or clients, eliminating the need for physical meetings.

Auto-attendant: PABX systems offer an automated attendant feature that greets callers with a professional message and provides options for call routing. This enhances the overall customer experience and creates a professional image for the business.

Call recording: Some PABX systems offer call recording functionality, allowing businesses to record and store important calls for training, compliance, or quality assurance purposes.

These are just a few examples of the features offered by PABX systems. The specific features may vary depending on the type and model of the PABX system.

Key Features of PABX Systems

A PABX allows organizations to use more phone units than their physical phone lines. Companies just need to assign extension numbers to each telephone unit. Moreover, PABX users can have internal calls for free.

The following basic functions and advanced features are available in most PABX systems:

Auto Attendant (Digital Receptionist): Automatically connects callers to the target extension number using a menu.

Call Forwarding: Lets admins route incoming calls based on specific criteria.

Call Transfer: Enables a user to hand off a live call to another user or extension.

Voicemail: Provide callers with the option to leave a voicemail message to ensure you can follow up.

IVR: Works like an upgraded auto attendant for account inquiries, product information requests, and other purposes.

Automatic Ring Back: Enables users to pre-dial a busy line and receive a ring back when it’s available, supporting remote/mobile workers.

Direct Dial Numbers: Allows callers to bypass IVRs to connect to intended numbers directly.

Conference Call: Allows speaking with more than one party at the same time.

Call Parking: Allows users to put an ongoing call on hold on one device and continue on another.

Call Recording: Used for documentation, monitoring, training, or other purposes by integrating with other applications.

Do Not Disturb (DND): Blocks incoming calls to a specific extension.

Ring Groups: Instructs phones to ring in sequence or simultaneously for reliability.

How to Select the Appropriate PABX System

Selecting the appropriate solution is crucial when considering the use of a PABX. How? When selecting a PABX system, keep these six things in mind.

Think about what your company requires. Consider the number of staff members, the number of phone lines needed, and services like voicemail and call routing. A scalable system is required for an expanding firm.

Examine your alternatives for deployment and hardware. For versatility, PABX systems can be software-based, hardware-based, or cloud-based.

Make sure it can grow in the future. The system ought to make it simple to add new lines, extensions, and sophisticated features. Greater scalability is provided via a cloud-based PABX.

Verify redundancy and dependability. To prevent any downtime, the system has to have two power supplies and failover systems.

Installation and setup of a PABX system

Installing and setting up a PABX system requires careful planning and coordination. Here are some steps involved in the installation and setup process:

Assess requirements: Determine the specific communication needs of your business. Consider the number of extensions required, the number of external phone lines, and any additional features needed.

Select a PABX vendor: Research and select a reputable PABX vendor that can provide the system and support services. Consider factors such as reliability, customer support, and pricing.

Design the system: Work with the PABX vendor to design the system based on your requirements. This includes determining the number of extensions, configuring call routing rules, and setting up any additional features.

Prepare the infrastructure: Ensure that the necessary infrastructure is in place for the PABX system. This includes the installation of phone lines, network connections, and any required hardware.

Install and configure the system: Install the PABX hardware and software according to the vendor's instructions. Configure the system settings, including extension numbers, call routing rules, and features.

Test the system: Conduct thorough testing to ensure that the PABX system is functioning correctly. Make test calls, check call routing, and test all the features to ensure proper functionality.

Employee training: Provide training to employees on how to use the PABX system effectively. This includes instruction on making and receiving calls, using features such as call forwarding and voicemail, and accessing call recordings.

Conclusion

In today's business landscape, effective communication is essential for success. PABX systems provide a comprehensive solution to streamline communication processes, improve connectivity, and enhance productivity in the workplace. Whether you are a small business or a large corporation, incorporating a PABX system into your operations can revolutionize the way you communicate within your organization and with your clients.

#pabx #pabxmachine #pabxintercom #intercommachine

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Epabx intercom system for seamless calling by Smart Safety India

Smart safety India is a leading and trusted brand that deals in the Epabx intercom system of communication we mainly provide Epabx intercom systems for offices, societies, factory schools, and colleges for uninterrupted communication we distribute all company intercom systems like Syntel telecom, Panasonic, NEC, matrix telecom and ccl epabx intercom system of all models like 4 line to 90 line epabx intercom system we provide intercom system in best prices with complete installation and service and support we also provide epabx intercom system in best prices.

[sentinelelectronics]

Things to Consider Before Intercom System Installation

When it comes to installation of an intercom system you need to take into consideration a few factors. It will help you in choosing the right system that will not only suffice your custom needs, but will justify your investment to the fullest. On this page, let us discuss those factors that you need to consider before intercom installation in Sydney. 

The Reason Behind Installation and the Range

First, you need to ask yourself a few questions in regards to the acquisition of the system. Here are a few of them: 

What areas do you need to connect?

Do you need the system to act as a bell or a buzzer at the door? 

Do you need to have any remote access? 

Do you want an audio-only system or an audio-visual version? 

Do you need any one-way or a two-way system?

What range of reach of the system do you want to have? 

Once you have specific answers to these questions it becomes easier to vouch for an appropriate intercom system installation in Sydney.  

The Budget 

You should install a very latest intercom system with state of the art tools and technology to get the best results. However, for that you need to have a suitable budget. So you need to fix the budget and then select a system that will suffice that budget. Also, you need to have an idea of the running cost of the system. For that, you need to know the answers to these questions: 

What is the average life of the batteries that run the system?

How much will the batteries cost? 

Are there any spare parts that need to be replaced from time to time to ensure flawless and continuous functioning of the system? 

The type of system

And last but not the least, you need to consider the type of system to have installed. You have two options to choose from:

Hard wired system

Wireless system

You need to consult the reputed intercom installers in Sydney, who would take into account your needs and the layout of your property to suggest to you the right type of telecom system you need to have. 

[odettehavesword]

STRAMA PAPER - GROUP 4

 Philippine Long Distance Telephone Company (PLDT)

Acknowledgement 

We would like to express our sincere gratitude to each and every one of us in Group 4, for the hard work and cooperation in completing this paper. 

To our Professor, Mr. Sofronio “Toti” Dulay, for giving us the opportunity to experience this kind of activity that can help us enhance our skills and ability, for sharing his knowledge about strategic management, and for guiding us all throughout the semester.

 To our families, for always motivating us and supporting us when we feel stressed and pressured. To our chosen company, PLDT Inc. and to all the author of the websites that we used, for giving us the information that we need in order for us to finish this paper. 

Most of all, to our Almighty God, for guiding us and giving us strength. This paper would not be possible without the help of the people who were gratuitously sharing their time for us and who were always there for us.

1 Executive Summary

This strategic management paper shrouded the first largest and only integrated telecommunication company, The Philippine Long Distance Telephone, Inc. (PLDT) within the Philippines. PLDT, Inc. has been awarded Ph's first global MEF 3.0 certification for carrier ethernet services. The company is the leader in providing a wide extend of media transmission services, counting settled line, cellular, and broadband services in the country.

This paper provides PLDT’s corporate vision and mission. The vision statement is brief and comprehensive, it identifies the company’s goals and defines where and what PLDT Inc. wants to be in the future. The mission statement is realistic and clear, PLDT Inc. has recognized its target client bunches, and also distinguished their needs and requests, audibly it focuses on tending to issues of client fulfillment. It also implicated the corporate officers of the company. Provide some examples of the product and services they offered. In external assessment, the sector includes different kinds of forces, key external factors, and the Porter’s Model Analysis. It also evaluates the internal and external matrices that show the strong internal status and how successful PLDT Inc. in its field. After calculating the total weighted score of the matrices, they were translated into a formulation of business strategies.

The biggest competitor of the company in the telecommunication sector is Globe Telecom. In the fixed-line telephone market, PLDT with its subsidiary is Globe’s main rival. PLDT was consistently increasing in revenues against Globe Telecoms. In general market development in terms of subscriber’s base within the year is still at 7.3% and the market value is still at 8.1% making the company drop into quick advertise development. Based on the increment of subscriptions and the overpowering volume of information usage tied down with the rising modern technologies.

2 Internal Assessment

2.1. Corporate Profile

PLDT

Headquarters:

Ramon Cojuangco Building, Makati Avenue corner Dela Rosa Street, Legazpi Village, Makati, Philippines.

PLDT is the Philippines' largest and only integrated telco company. Founded on November 28, 1928, the Philippine Long Distance Telephone Company (PLDT) is the leading telecommunications and internet service provider in the Philippines. Through its three principal business groups—fixed line, wireless and information and communication technology, PLDT offers the largest and most diverse range of telecommunications services across the Philippines’ most extensive fiber optic backbone and fixed line, cellular and satellite networks.

The company's core businesses are fixed-line telecommunications, mobile telephony services, broadband, and internet of things services under various brands. It also has investments in broadcasting, print media, utilities, and direct to home satellite services, among others. As of 2019, PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippine-listed companies.

The first president of PLDT was Theodore Vail Halsey while Major J.E. Hamilton Stevenot, who represented the American firm General Telephone and Electronics Corp. (GTE), was elected executive vice president and general manager.

When PLDT was incorporated and given the franchise to establish and operate telephone services in the country on November 28, 1928, a typhoon had just ravaged Eastern Visayas, Bicol Peninsula, and Samar. The ability to communicate amongst loved ones and across the country became crucial. Sadly, phone networks then were like disconnected intercom systems and you could only call people within your own small city. Filipinos were disconnected from neighboring towns, disconnected from friends in the other island and, needless to say, disconnected from the rest of the world. It was under this scenario that the law was signed giving birth to PLDT.

What the new law hoped to achieve was to interconnect these "intercom" systems into a seamless nationwide network that would facilitate communication and delivery of services to the people, as well as spur economic development in the countryside.

Under the American owners of PLDT, many small phone companies in the provinces were acquired by the Company to help speed up the rollout and connection of these different phone systems all over the country. The management of PLDT was then set to lay the groundwork towards linking Filipinos to each other and, more importantly, to the world.

2.2. Company Vision and Mission

VISION

“Lead and inspire Filipinos to create a better tomorrow.”

MISSION

“Empower Filipinos everywhere with customer-focused digital innovations that unlock and share their infinite potential.”

2.3. Corporate Officers

Table 1

The table above is showing the positions of every officers in PLDT Corporation. We also provided a list of the name and positional official officers of the company that we choose.

Manuel V. Pangilinan

President and Chief Executive Officer

Anabelle L. Chua

Senior Vice President, Chief Financial Officer and Chief Risk Management Officer

Alfredo S. Panlilio

Chief Revenue Officer

Victorico P. Vargas

Business Transformation Office Head

Ma. Lourdes C. Rausa-Chan

Corporate Secretary and Chief Governance Officer

Marilyn A. Victorio-Aquino

Senior Vice President and Chief Legal Counsel

Gina Marina P. Ordoñez

Senior Vice President and Chief People Officer

Alejandro O. Caeg

Senior Vice President

Mary Rose L. Dela Paz

Senior Vice President

Juan Victor I. Hernandez

Senior Vice President

Menardo G. Jimenez Jr.

Senior Vice President

Mario G. Tamayo

Senior Vice President

Florentino D. Mabasa, Jr.

Assistant Corporate Secretary

Leo I. Posadas

First Vice President and Treasurer

Katrina L. Abelarde

First Vice President

Marco Alejandro T. Borlongan

First Vice President

Mary Julie C. Carceller

First Vice President

Bernard H. Castro

First Vice President

Joan A. De Venecia-Fabul

First Vice President

Gil Samson D. Garcia

First Vice President

Joseph Ian G. Gendrano

First Vice President

Victor Emmanuel S. Genuino II1

First Vice President

Ma Criselda B. Guhit

First Vice President

Leah Camilla R. Besa-Jimenez

First Vice President

Princesita P. Katigbak

First Vice President

Albert Mitchell L. Locsin

First Vice President

Dale M. Ramos

First Vice President

Angel T. Redoble

First Vice President

Aileen D. Regio

First Vice President

Luis S. Reñon

First Vice President

Bernadette C. Salinas

First Vice President

Victor Y. Tria

First Vice President

Jude Michael H. Turcuato

First Vice President

Melissa V. Vergel De Dios

First Vice President

Catherine Y. Yang

First Vice President

John Henri C. Yanez

First Vice President

Maria Cecilia H. Abad

Vice President

Minerva M. Agas

Vice President

Benedict Patrick V. Alcoseba

Vice President

Cecille M. Alzona

Vice President

Elizabeth S. Andojar

Vice President

Roy Victor E. Añonuevo

Vice President

Tito Rodolfo B. Aquino, Jr.

Vice President

Mitchie M. Arcaina

Vice President

2.4. Product Line

The PDLT (Philippine Long Distance Telephone Company) provided an internet service in the country of the Philippines. PLDT has many bundles that they offer to people who wanted to have an internet connection. We gathered some image that shows the bundles and promos they offer. These we presented below is from their official Facebook page.

Figure 1. Pldt, Inc. Fiber Enterprises

2.5. Internal Factor Evaluation Matrix

Table 2

Note:

*Weight- 0-1 (important)

*Rating 1 (Major Weakness), Rating 2 (Minor Weakness), Rating 3(Minor Strength), Rating 4(major strength)

*Weighted score- Weight x Rate = Average score

The total weighted score of 2.68 in the table above indicates that PLDT has a strong internal status, with its strengths outnumbering its weaknesses.

Strengths

PLDT’s three main business groups, Fixed Line, Wireless, and Information and Communication Technology, provide the country’s most comprehensive and diverse range of telecommunications services. To offer the best services to their customers, the company uses the most comprehensive fiber optic backbone as well as fixed line, cellular, and satellite networks.

Weaknesses

On the other hand, one of PLDT’s flaws is its sluggish link speed. When PLDT introduced its Vibe and DSL products, which enabled customers to connect to the internet faster via broadband, there were numerous complaints about the service. The slow internet was the one of the top complaints as it failed to meet the customer’s needs. And those issues were not addressed or published in a timely manner. Customers may decide to switch providers if they believe that they find a better offer for the service they need.

3 External Assessment

a. Economic Forces

i) Economic/Business Cycle Stage

High political stability provides a stable and friendly business environment with predictable market growth trends. However, when there is political chaos, it deters the investors and harms the stakeholders’ trust in economic and consequent organizational performance. Currently, PLDT Inc. is present in different countries, each having own political tensions.

ii) Inflation/Employment/Interest/Exchange Rates

The GDP growth rate will determine the PLDT Inc.’s ability to pursue its long-term growth strategies. High GDP also signals the consumers’ ability to spend more on offered products. High unemployment signals the availability of surplus labor at comparatively lower wages. Operating in such a market can lower the production cost of PLDT Inc. The organization should also carefully consider the interest rate and its influence on borrowing ability and attitude towards investment. The high interest rate will encourage the attitude towards investment and increase growth opportunities for PLDT Inc. Finally, the exchange rate fluctuation can also influence the profitability and international trade. The high fluctuation on local currency can be a cause of serious concern for PLDT Inc.

iii) Labor Market Conditions

PLDT Inc. must study and predict the labor market conditions to understand how it can attract talented workers and leverage their skills to improve business performance. When labor markets are flexible, PLDT Inc. can take advantage of higher labor productivity. Whereas, operating in rigid labor markets may cause labor wage and other issues raised by powerful labor unions. PLDT Inc. should also carefully analyze the availability of skilled human capital as a shortage of skilled labor can affect business efficiency and make talent attraction and retention more challenging.

iv) Financial Markets Efficiency

The global expansion strategies of the PLDT Inc. are influenced by the financial market efficiency as operating in highly efficient financial markets leads towards improved liquidity position and strengthened ability to enter new markets. The health and efficiency of financial markets will determine PLDT Inc.’s ability to raise the capital at fair prices.

v) Economic Structure

The business practices of the PLDT Inc. are influenced by the prevailing economic structure. The economic and regulatory environment in a monopolistic or oligopolistic structure will be different from the monopolistic competition and perfect competition.

b. Social, Cultural, Demographic, and Natural Environment Forces

i) Demographic Trends

Studying the demographic characteristics can help PLDT Inc. in choosing the right market segment/segments with high growth potential. The business and marketing strategies are also influenced by migration. It is important for PLDT Inc. to understand the people’s general attitude towards migration as it can influence firms’ ability to bring international managers to host country.

ii) Equality and Power Distance

PLDT Inc. must adjust its business management practices while entering in markets with high or low power distance. The growing inequality in many countries is altering the power structure, which has serious implications for international business organizations like PLDT Inc.

iii) Gender Roles

PLDT Inc. need to study the traditionally assigned gender roles to align its marketing and communication practices accordingly. Marketing and human resource strategies in a traditional, patriarchal society with clearly distinguished gender roles will be different from societies with low gender stereotypes.

iv) Societal Norms and Class Distribution

PLDT Inc. should develop local teams and develop local partnerships for understanding the societal attitudes and norms to tailor marketing strategies according to unique cultural context. The observation of social class stratification is also important for PLDT Inc. Offering luxury products at premium prices to a market where the high-end market is considerably small in number will require PLDT Inc. to adopt the niche marketing strategies.

v) Online Shopping

PLDT Inc. needs to understand the online shopping behavior by considering the generational differences as younger consumers are more inclined to shop online than older customers. The growing use of mobile phones and social networking sites must be considered when developing marketing and communication strategies.

vi) Spending Patterns and Behavior

PLDT Inc. should invest time on understanding the consumption motivations and social trends that define the consumption behavior. PLDT Inc. should also attempt to understand the degree of consumer ethnocentrism and consider the country of origin effect to determine local consumers’ evaluation of foreign products. Lastly, PLDT Inc. should study the consumers’ leisure interests and should focus more on enhancing the customer experience if customers prefer experiential products over traditional product offerings.

c. Political, Governmental, and Legal Forces

i) Political Stability

PLDT Inc. is present in different countries, each having own political tensions. Growing tensions and instabilities in the global political environment can affect the Gold industry growth and limit the growth opportunities available to PLDT Inc.

ii) Changing Policies

It is important for PLDT Inc. to study the current trends in the country’s political scenario as changes in government may alter the government’s priorities towards the development of different industries.

iii) Protests/Pressure Groups and Governance System

PLDT Inc. should carefully analyze the protests by pressure groups, social/environment activists and worker unions as such protests play an important role in the policy making process. Close collaboration with such groups may enhance the PLDT Inc.’s ability to collaborate with community and achieve long-term corporate goals.

iv) Bureaucracy and Corruption

Operating in countries with high corruption level and weak law enforcement makes the business environment increasingly unpredictable for PLDT Inc. due to jeopardized public trust on business organizations and overall political and economic structure. The corruption can influence various business operations, ranging from licensing, contracting, fraudulent deals to frequent lawsuits. It will also threaten the organization’s sustainable development by destabilizing the society, harming justice system and endangering the rule of law.

v) Taxation, Trade Restrictions, and Intellectual Property Protection

High taxation affects international trade and prevents exports. PLDT Inc. can enter in low taxation markets and benefit from high profits that can be invested in research and development activities. PLDT Inc. should know the specific taxation policies to understand the host government’s priorities and interest in developing industries and how intellectual property rights are protected in the host country and make the business strategies accordingly.

a. Technological Forces

i) Social Media Marketing

Use of social media has become common in a modern business environment. PLDT Inc. can leverage the opportunities offered by social media marketing to improve business performance. Technological trends can be used to start the creative social media campaigns for developing online brand communities.

ii) Technological Innovations and Development Level

PLDT Inc. should carefully consider the on-going technological innovations to stay ahead of the competition. Entering in markets where technological advancement has not reached the maturity means PLDT Inc. can increase the market share by focusing on emerging technological innovations.

iii) Research and Development on Technology and Impact on Cost Structure/Value Chain

PLDT Inc. needs to consider the investments made by competitors on a micro and macro level to understand how new technologies influence the firm’s value chain and prevailing cost structure. Research and development activities are highly important in an environment characterized by creative disruption.

iv) Shortened Product Life Cycles

The adoption of new technologies has shortened the lifecycle of new product development. Today, new products are developed quickly, and supply chain partners have also gained more power. It pressurizes PLDT Inc. to develop new products quickly, increase product range diversity, integrate flexibility into the value chain and develop healthy business relationships with value chain partners.

3.1. Porter’s Model Analysis

Figure 2. Porter’s Model Analysis

• Rivalry Among Competing Firms = Strong

There are only few competitors that PLDT have in the Philippines such as Globe Telecom, Sky Cable Corporation, and Converge ICT Solutions. Globe Telecom is one of the leading telecommunications companies in the Philippines. It operates mobile, fixed line, and broadband networks and provides communications services to individual customers, small and medium-sized businesses, and corporate and enterprise clients. Next is Sky Cable Corporation which is known as the first internet service provider and the leading cable and broadband technology provider in the Philippines. It offers broadband, cable and satellite television services. And lastly, Converge ICT Solutions which is the leading player in all-optical broadband access industry in the Philippines. It operates fixed networks, fiber optics, cable TV, enterprise private lines, fixed broadband, and wireless broadband services for home, businesses and in the corporate world. These are the top competitors of PLDT for having almost the same services in the market. In that case, PLDT should step up their game since they offer almost the same services with these competitors. They should try differentiating their services or add something unique by providing new services. In that way, PLDT can get new customers and gain more loyal customers.

• Potential Entry of New Competitors = Moderate

There are also new entries of competitors of PLDT such as Dito Telecommunity Corporation. Dito Telecommunity Corporation is formerly known as Mindanao Islamic Telephone Company, Inc., or Mislatel. It is considered as the newest major telecommunications company in the Philippines. It offers connectivity with secure, fast, and high value 4G and 5G technologies that enable the customers to be connected, anytime, anywhere, any way they prefer. PLDT should focus on innovating their services from this new competitor. In that way, it can build a strong brand identity in the market.

• Bargaining Power of Suppliers = Strong

These suppliers can influence in raising the prices as well as reducing the goods and services of PLDT. It includes foreign investors, international and local contractors, and stakeholders. Foreign investors such as American Depositary Receipts (ADRs) where they issued with American Depositary Share (ADS) which represented one PLDT common share. This means that ADSs are listed and traded on the New York Stock Exchange and the Pacific Exchange in the US where PLDT (as one of the largest market capitalizations) is in listed companies. International and local contractors such as Chinese telecom suppliers Huawei Technologies, FiberHome, Sunsea Telecom Ltd., and Tyco Electronics, Singapore-based Fujikura Asia Ltd., Sweden’s Ericsson Telecommunications, and Fibercom Telecom Philippines which helps in the first phase of its P1.8-billion fixed-line fiber-to-the-home (FTTH) network rollout program. And lastly, stakeholders which have a say in nominating directors as well as independent directors. Having these suppliers can help PLDT develop a close relationship where all of them can benefit from each other.

• Bargaining Power of Consumers = Strong

These consumers help in determining the quality of the goods and services offered by PLDT. It includes businessmen who are in charge in generating revenue from business activities, changing network services who are in charge of satisfying the customers' expectations and concerns regarding quality of service, pricing, application process, service provisioning process, repair and restoration service and the billing process, government sectors wherein having a partnerships with them can help the society, and lastly, small entrepreneurs such as PLDT Load / Smart Load from over 1 Million retailers nationwide and sari-sari stores or any PLDT Sales and Service Centers. These consumers can reduce the prices and improve the quality of the goods and services offered by PLDT.

• Potential Development of Substitute Products = Strong

These substitute products offer the same benefits of PLDT but in a different way. It includes mobile data and portable or pocket WIFI. Mobile data is an ability to use your cellular data in online browsing. It can also replace your internet at home especially if you are a light data user by activating your hotspot. Light data users use internet at home just to check the email, shop occasionally, or browse the websites. This can also save you from paying too much for an internet. Another substitute is Portable or pocket WIFI. Portable or pocket WIFI is a small wireless modem that connects any Wi-Fi enabled device (smartphones, laptops, and tablets) to the internet using load. It is small and light which makes it very comfortable to carry. These substitute products are considered as a threat for PLDT.

3.2. External Factor Evaluation Matrix

Table 3

Note:

*Weight ranges from 0.0 (Low Interest) to 1.0 (High Interest)

*Rating ranges from 1 to 4, 1 (Poor Rating), 2 (Average), 3 (Above Average), 4 (Superior Rating)

The External Factor Evaluation (EFE) Matrix shows the evaluation of external factors according to its weight, rating, and weighted score. The Key External Factors are based on the opportunities and threats of PLDT. Based on the gathered data, the total weighted score of weight is 1.0, while the weighted score is 3. This means that PLDT’s strategies are effective in taking advantage of the opportunities and preventing threats in the company.

3.3. Competitive Profile Matrix

Table 4

Note:

*Weight ranges from 0.0 (Low Interest) to 1.0 (High Interest)

*Rating ranges from 1 to 4, 1 (Poor Rating), 2 (Average), 3 (Above Average), 4 (Superior Rating)

The three companies had met the average standard of how performance of the industry should be in terms of what kind of service that this company is giving to their customers. As you can see from the table in terms of the scoring and with the comparison of various strengths and weakness that has been computed and being scored, we can tell that in terms of the final result, the PLDT has more advantage on attaining and being successful at their field because of how they cater the demands of their customers which is their strong point. It is mostly in terms of the PLDT’s breath of service offered and its availability and accessibility to the whole various people and to their customers which makes them attain and preserve the excellency they are known of in their line work as it is. The reason why the other major strengths of the other two companies of its competition had been seemed as not sufficient or effective is because of the availability and quality of the products that is being produced is mostly not covered by most demand of the customers all across the country.

3.4. Key External Factor

Political Forces

Since PLDT is a major telecommunications firms the exert a specified services to masses as its own advantages and disadvantages that could lead as its weakness in the long run. Such major companies such as PLDT must have or initiate a long term plan on how they will organize and solve such incoming or futuristic issues that will provided on them in terms on their connection in the political environment

According to Fern Fort University, this are some political factors that could affect the company and some investors or shareholders must be wary before they enter this type of huge company by determining PLDT’s:

·      Political stability and importance of Telecom Services – Foreign sector in the country’s economy.

·      Risk of military invasion

·      Level of corruption – especially levels of regulation in Technology sector.

·      Bureaucracy and interference in Telecom Services – Foreign industry by government.

·      Legal framework for contract enforcement

·      Intellectual property protection

·      Trade regulations & tariffs related to Technology

·      Favored trading partners

·      Anti-trust laws related to Telecom Services – Foreign

·      Pricing regulations – Are there any pricing regulatory mechanism for Technology

·      Taxation – tax rates and incentives

·      Wage legislation – minimum wage and overtime

·      Work week regulations in Telecom Services – Foreign

·      Mandatory employee benefits

·      Industrial safety regulations in the Technology sector.

·      Product labeling and other requirements in Telecom Services – Foreign

Economic Factors

PLDT is one of the huge companies in the Philippines where they hold a certain amount of power to keep the market going and to satisfy the needs of their customers through internet communications and digital services through their servers. And such economic factors of the Philippines could work in their favor in terms of growth rate of the industry, inflation & industry’s economic indicators as digital service provider will be determined on how they’re daily goals of assets and profits will be in the next several years. PESTEL analysis is also a great way to examine and to enlist such several major factors that could identify future advantages and disadvantage of a major company when dealing itself in the macro perspective of its environment. In terms of the economic factors, according to the Fern Fort University of Ferndale State of Michigan, such economic factors that could impact the economic environment of PLDT are:

·      Type of economic system in countries of operation – what type of economic system there is and how stable it is.

·      Government intervention in the free market and related Technology

·      Exchange rates & stability of host country currency.

·      Efficiency of financial markets – Does PLDT Inc. needs to raise capital in local market?

·      Infrastructure quality in Telecom Services – Foreign industry

·      Comparative advantages of host country and Technology sector in the particular country.  

·      Skill level of workforce in Telecom Services – Foreign industry.

·      Education level in the economy

·      Labor costs and productivity in the economy

·      Business cycle stage (e.g. prosperity, recession, recovery)

·      Economic growth rate

·      Discretionary income

·      Unemployment rate

·      Inflation rate

·      Interest rates

Social Factors

As major company that scope a wider variety of its audience and customers has its advantage and disadvantage that could compare to the various strength and weaknesses of the company which could depend from the social community’s way of life and its cultural outlook towards on doing things which could involve such particular company where in this case the PLDT is serving its customers as a digital and technological services which is a need to be catered to the needs of its customers as such daily activities are mostly involve in this company. PLDT should always need to understand the well-being and the needs of their clients as their generated profit and income surrounds from its users. Social customer leadership is a potent factor to lead and to know what factors that could impact the social status of the company in the eyes of its wider audience, According to the (Fern Fort University, n.d.), using such PESTEL analysis could determine the:

●      Demographics and skill level of the population

●      Class structure, hierarchy and power structure in the society.

●      Education level as well as education standard in the PLDT Inc. ’s industry

●      Culture (gender roles, social conventions etc.)

●      Entrepreneurial spirit and broader nature of the society. Some societies encourage entrepreneurship while some don’t.

●      Attitudes (health, environmental consciousness, etc.)

●      Leisure interests

Technological Factors

In this time of digital age we need to remember in all the things that surrounds us may not seem as they used to be. It is far more competitive and we grab the innovative approach towards success and improving our ways of life This could set as an example of the technological services and devices that is being distributed into this globalized economy. We should always remember that every industry has its impacts to any other types of other industry or services that comes along the way and if we disrupt this process we may face such difficulties in coping up or slowing down to give opportunities to the key players of any specific industry into this globalized age. In the last recent years technological services has been improving and it is fast approaching and sometimes there are such instances that it is hard to cope with and with the best possible social is to determine whether on how we keep on track on the playing field which will not only make a greater impact to the company or in the PLDT company in this case but also to the competitive companies on it who struggle to make a difference and to improve the ways how economy is distributed in the globalization. According to the (Fern Fort University, n.d.), such technological factors that could impact and shall be determined and to determine its outlook in the future is in terms of the:

●      Recent technological developments by PLDT Inc. competitors

●      Technology’s impact on product offering

●      Impact on cost structure in Telecom Services – Foreign industry

●      Impact on value chain structure in Technology sector

●      Rate of technological diffusion

Environmental Factors

Being technological service provider we must look into the various effects of the environmental situations that we deal every day because it should always remember that technology can have a various effects from which condition of the weather occurs in our day to day environment as it is the most vulnerable type of industry that is very much exposed and that could also depend on the environmental factors where it could impact the PLDT conditions of its services to the users as it is. And it is very crucial as every day we are losing money and generating profits on it from time to time. Using the PESTEL analysis, PLDT could determine its adverse impact to their operations in terms of:

●      Weather

●      Climate change

●      Laws regulating environment pollution

●      Air and water pollution regulations in Telecom Services – Foreign industry

●      Recycling

●      Waste management in Technology sector

●      Attitudes toward “green” or ecological products

●      Endangered species

●      Attitudes toward and support for renewable energy

Legal Factors

Having a well establish legal framework is very important for the major business in the macro environment to thrive as this will be the bases on how they’re going to protect their organizations and the well-being of their company without its legal documents being a possible impact whether it could be a positive or a negative effects to its company. I case of the PLDT, they should always remember to determine and to not only protect the authenticity and quality of their services and as a whole company but also to the one who will be affected to the way they handle things in terms of the legal reasons, which in the best interest of their investors, shareholders, employees and most of all their customers. According to the Fern Fort University, PLDT should identify the legal factors that could impact their social status in the economy in terms of the:

●      Anti-trust law in Telecom Services – Foreign industry and overall in the country.

●      Discrimination law

●      Copyright, patents / Intellectual property law

●      Consumer protection and e-commerce

●      Employment law

●      Health and safety law

●      Data Protection

4      Strategy Formulation

In order to provide the continuously of success and the progress development of the PLDT, they believe in creating the wider broad of services and distributing the positive effects in the industry of the company not only covers the communities but with the whole globalization that is in place in the country as it can also make a positively approach or an any outlook that set as a responsibility towards influencing to other countries as well.  According to the press released of Chairman Manuel V. Pangilinan, “The PLDT Group is in a unique position in the industry – we have the scale and ability to continue investing significantly in infrastructure and services which can impact positively on our country’s development. We have been always mindful however that this strength begets much responsibility. We have therefore seen to it that our subscribers derive commensurate benefits in terms of value and innovation”. In order to formulate a strategy within the company, expectations is a valid statement that must’ be acknowledge within the company. It doesn’t mean that it can or cannot have an adverse effects in the company but just think the possible potential of the company in the long run where there will be on some point that they can improve their services not only to the people but also in the business as well. And its expectation is the representative of how valid and consistent their work as it is.

It was therefore concluded by Chairman Manuel V. Pangilinan that “Over the medium term, our goals are to continue achieving growth in our core businesses while establishing new revenue streams from recent investments, principally Spi. Our strong cash flows provide us with this “triple play” ability – new investments, sustained capital expenditures and increasing dividend yields. In this way, we address shareholder needs both for the present and for the longer term,” And it is a valid point to which the reputation is continuously uphold by their excellent services which actually reveals better result from the expectation of the masses and had actually generated revenue and more profit coming from the customers, investments and its shareholders.

“Our core earnings for the first quarter this year have been more encouraging than anticipated. We envisage revenues to continue growing whilst we manage down our cash costs, including interest expense. Cash flows will be healthy; debts will continue to reduce across the board – including prepayment of most of Piltel’s debts. In that light, our dividend payment policy is currently being considered with the view of raising our payout ratio to shareholders to 60%. This reflects our improved assessment of prospects for 2006 as a whole,” - Chairman Manuel V. Pangilinan

4.1. Boston Consulting Group Matrix

The major products of PLDT are Fixed Line telephony or communication, Mobile, broadband or wireless connection. The Market share that will show below is compared with the largest competitor of the company which is GLOBE.

Table 5

Figure 3. Boston Consulting Group (BCG) Matrix

The resulting figure indicates that the broadband and mobile are in the star quadrant with high market share and high market growth. It can be forecasted that with the maintenance of quality of product and service, it will remain and can keep its good position. Fixed line is in the cash cow quadrant which means it has high market share and lower market growth and could move into the dog’s territory if a decline of services will occur.

4.2. Strategic Position and Action Evaluation Matrix

Table 6

RATING SYSTEM

(CA) And **(SP) => **Rating Scale from -6 (worst) to -1 (best)

**(IS) **and **(FS) => **Rating Scale from 1 (worst) to 6 (best)

CONCLUSION

X – Axis (CA AVERAGE + IS AVERAGE)                                                                3.8

Y – Axis (FS AVERAGE + SP AVERAGE)                                                                0.5

Figure 4. Strategic Position and Action Evaluation (SPACE) Matrix

The results of the 4 strategic positions which are the Competitive, Industry, Stability and Financial Position was marked in the upper right side of the graph or in the Aggressive Quadrant which simply means that the strategies that should be given priority in the implementation process are as follows: Horizontal, Backward, and Forward Integration, Market Development, Product Development, Market Penetration, Technological Development and other Diversification.

4.3. Grand Strategy Matrix

Table 7

The overall market growth in terms of subscriber’s base in the year 2017 of PLDT remains the same until this present year. Market Growth is still at 7.3% and the market value is still at 8.1% making the company fall into a rapid market growth. As reported, the rapid market growth is based on the increase of subscriptions and the overwhelming volume of data usage anchored with the emerging new technologies.

Globe is the major competitor of PLDT, making the company be in a competitive position. It prioritizes the development of its network and customer service in order to dominate the postpaid segment.

The vector results emphasizes that PLDT is in the Strong Competitive Position and Rapid Market Growth which means they should craft strategies targeting the Horizontal, Backward, Forward Integration, Market Development, Product Development, Technological Development and Market Penetration.

4.4. Internal – External Matrix

Table 8

4.5. Strength – Weaknesses- Opportunities – Threats Analysis

SWOT analysis is an imperative strategic planning apparatus that can be used by Philippine Long Distance Telephone Inc. supervisors to do a situational examination of the whole company. It is a critical method to analyze the present Strengths (S), Weaknesses (W), Opportunities (O), & Threats (T) PLDT Inc. is confronting in its current commerce environment.  

Table 9

The table above shows SWOT analysis/matrix of PLDT Inc. and it empowers the managers of the company to creates four types of strategies, the Strengths-Opportunities (SO), Weakness-Opportunities (WO), Strengths-Threats (ST), & Weakness-Threats (WT) strategies. PLDT Inc. is one of the driving firms in its industry. PLDT Inc. keeps up its prevailing position in the market by carefully analyzing and investigating the SWOT analysis. SWOT analysis immensely intuitively prepares and requires successful coordination among different divisions within the company such as – marketing, finance, management data systems, operations, and strategic planning.

Strengths of PLDT Inc.  – Internal Strategic Factors

Diversified business operations.

Across the telecommunication domain PLDT Inc. has a well-built free cash flow that makes the company fast moving into expansion of new projects.

Advanced integrated network.

PLDT has a large social media presence, with millions of followers across the three most popular platforms: Facebook, Twitter, and Instagram. On these channels, it has a high degree of customer engagement and a quick response time.

One of the top positions in the Philippines.

PLDT Inc. is the leading telecommunications and digital services provider in the Philippines.

One of the top providers of wireless phones.

PLDT Inc is a well-known company that has been in the industry for many years. As a result, the name is well-known.

Has creative marketing strategies.

PLDT Inc reached more than millions of followers in Twitter, Facebook, and Instagram which these three social media is one of the famous platforms and this makes them for having a strong presence on social media.

Has a wide range of products.

PLDT Inc has a large number of locations in almost every state, backed by a robust distribution network that ensures that its goods are easily accessible to a large number of customers in a timely manner.

Industry Specialists.

PLDT Inc has invested heavily in workforce preparation, resulting in a large number of highly trained and motivated workers. PLDT Inc has a diverse workforce, with people from various regional, ethnic, cultural, and educational backgrounds contributing to the company's success by bringing in new ideas and methodologies.

National coverage.

In the year 1928 PLDT Inc was founded and up to this year was still working and they have created up to 151 branches nationwide.

Foreign investment.

PLDT Inc forms strategic relationships with its manufacturers, distributors, retailers, and other stakeholders. This enables it to use them in the future if necessary.

Strong sales team.

PLDT Inc. Aspire to be the service provider and be the strongest and advance connection for the family are at home.

Weaknesses of PLDT Inc.  – Internal Strategic Factors

Slow internet connection.

         The performance evaluation is not done in a systematic way. People are often unappreciated for their work. Employee morale suffers as a result, and promotion prospects are limited.

Half of the company’s total dept are coverage by US dollars.

The company's current assets are poor in comparison to its current liabilities, which could trigger liquidity issues in its operations. At PLDT Inc, there is a lack of proper cash flow planning, resulting in situations where there isn't enough cash flow as needed, resulting in needless unplanned borrowing.

Venture for new technologies.

Even though PLDT Inc spends more on research and development than the industry average, it spends much less than a few players who have gained a major competitive edge as a result of their creative products.

Intermittent assistants.

In comparison to rivals, PLDT Inc has a higher rate of employee turnover. As a result of the increased turnover, the company is investing more on training and growth.

Low signal strength.

         Due to the area of their costumers, there is an interruption on the signal that the company did not consider when they are offering their services and product.

Intense competition.

In comparison to its rivals, it is not very good at predicting product demand, resulting in a higher rate of missed opportunities. One of the reasons why PLDT Inc.'s days inventory is so high in comparison to its rivals is that the company isn't very good at predicting demand, so it ends up having more inventory in-house and in the channel.

Corroded cable lines.

Multiple families are availing the item and did not consider the number of valuable costumers within the area.

Company’s liability and obligations.

In recent years, competition has increased, and skilled workers have left the organization, potentially resulting in a talent shortage in the coming years.

Increase number of competitors in the market.

Growing strengths of local distributors also presents a threat in some markets as the competition is paying higher margins to the local distributors.

Public perception.

The product's marketing left a lot to be desired. Even though the product is a sales success, its positioning and unique selling proposition are not clearly established, which could lead to competitor attacks in this market.

Opportunities of PLDT Inc.  – External Strategic Factors

Online Market.

Opening up of new markets because of government agreement – the adoption of new technology standard and government free trade agreement has provided PLDT Inc. an opportunity to enter a new emerging market. Expansion of network that serves large number of customers.

Expansion of network that serves large number of customers.

New consumer behavior patterns may open up new market opportunities for PLDT Inc. It gives the company a great chance to diversify into new product segments while also generating new revenue streams.

Decreasing the prices of computers and laptops.

Reduced freight costs as a result of lower shipping costs will lower the cost of PLDT Inc.'s goods, giving the company the option of either increasing profitability or passing on the savings to consumers to gain market share.

Taking risk for new technologies.

Opening up new markets as a result of a government agreement – PLDT Inc. has been given the ability to reach a new emerging market as a result of the introduction of a new technology standard and a government free trade agreement.

Collaboration with other establishments.

As the market develops, competitor advantages will dwindle, allowing PLDT Inc. to improve its competitiveness in comparison to its rivals. In similar other product fields, an organization's core competencies may be a success. For example, GE healthcare research aided in the development of better oil drilling machines.

Threats of PLDT Inc.  – External Strategic Factors

Extreme competition that causes margin pressure.

New technologies developed by the competitor or market disruptor could be a serious threat to the industry in medium to long term future.

Fixed line market drop.

An increasing trend toward isolationism in the American economy can prompt a similar response from other governments, reducing foreign sales.

Changes in currency that impacted foreign revenues.

Since the company operates in a variety of countries, it is subject to currency fluctuations, which are exacerbated by the uncertain political situation in a number of markets around the world.

New competitors.

Intense competition with other companies for having the same telecommunication business. 


Unpredictable cost.

Local distributors' the strength poses a challenge in some markets, as the rivalry pays local distributors higher margins.

S-O Strategies

Maintain the strong presence of PLDT Inc on social media and continue to increase the number of followers in Famous social media to keep the customer engagement. (S2, S5, O1)

The company with its dedicated followers in social media is those customers who had a satisfaction on the services that the PLDT provided with them. It indicates high good brand quality that made the customers to share and recommend PLDT to other people.

A strong financial perspective with successive profits along with concentrated profit reserves that can be used to support future capital expenditures and expansion. (S1, S9, S7, O2, O5,)

The increased number of internet users all over the world is an opportunity for PLDT to maintain the financial cash flow for the company to expand more of their presence not just only in the Philippines but in other country in the world. It also resulted a growth in sale meaning, there are a lot of people purchasing the services that can be led to an online stores connection to make the sales expand.

Keep the quality of product and services over the years and are still valued by households, who find it as excellent value and worth it for the finances they pay. (S3, S4, O2, O4)  

There has been an increase of household in purchasing the product and services of PLDT as their internet provider. The income along with an increase in consumer spending following the financial condition that leads to the growth of target market and having new customers that can be attracted to purchase the item.

A dedicated customer relationship with the PLDT Inc. has able to attain an elevated level of customer contentment among valued and new customers and good brand equity among the potential clients. (S6, S10, O1, O2)

Valued customer who also recommend and market the services and product help the company to maintain the number of customer satisfaction population they had. The Company provide good services and achieve the needs of the households that made the PLDT company to be the number 1 internet provider in the Philippines.

W-O Strategies

Innovation of strategies and plan to meet the challenge that the new entrants given to the company to not gain any lost. (W1, W2, O2, O5)

The company needs to plan and design an idea that make the company overcome the challenges that encountered on the new entrants. Even though the product and services are a success in terms of sales, but it is needed to innovate strategies that strengthen and cannot be attack by the competitors.

Strengthen the online sale services, websites, and social media presence for better engagement through brand ambassadors, campaigns, advertisement, testimonies, branding, and better customer service experience. (W8, O1)

Nowadays, People are using online platforms in all their transactions. Most of them are addictive in online shopping, bills payments, and delivery mode since it is the most convenient to them. Strengthen the online sale services and website is one of the keys to maintain the record of high sales. As much as possible make the online services and website easier to understand and manipulate. Provide good customer entertainment and ethics for the customer maintain its impression and good feedbacks. Social media is the most powerful online platform since everybody has its social media life. Using famous celebrities or popular local celebrities added the connection and trust of people on purchasing the product and services because of the appeal given by those people. Make a new tagline and had a unique TV and media advertisement so that it will be added to the strength of gaining new customers.

Develop financial planning and come up on a plan that make the financial stable to sustain the good services and employment of the employees. (W2, W3, O2, O3, O4)

Even though the company offers discounts and voucher it must maintain the financial stability of the company. Using discount and vouchers can help to encourage new clients on availing the products and services. It added the clients so that the financial will continue to be stable. The competition is always there with the new entrants, but it needs to have a concrete plan to beat the challenge on the market by upgrading the product and services and honest feedback coming from the customers. Broaden partnership and encourage investors to invest to the company it also helps to maintain financial stability.

S-T Strategies

Focus on the development of data and  upgrade websites by putting some features for easy transactions for the customer will not find it difficult to manipulate when purchasing an item or internet plans online. (S6, S8, T5)

With the advance technology offered in this present time, the company must go with the trends online. The website must up to date and well-monitored for online transactions. As much as possible, developed the website by putting features that make the manipulation of online purchases and fill ups will be easy to the customers.

Strengthen social media connections by putting some entertaining advertisement and improve engagement through customer service supports brand ambassadors, campaigns, and testimonies. (S5, S10, T1, T2)

Make a campaign that fits to the bracket age of the valued customers. Putting unique advertisement that catches the attention of future customer is an advantage to maintain the market finance of the company. Brand ambassador must be well-known by the society since it is effective as those personalities uses appeal to authority to encourage viewers to avail the product and services. In social medias, we can put short testimonies as one of the strategies to prove the effectiveness of the product and services. For customer service, a well-trained employee and providing the customer to give feedback to the services for better improvement and to answer all the queries without any delay.

Offering Promos and discounts to the customer, provide low-cost product and services and raffle draws. (S7, S8, T1)

Chances of winning, discounts and affordable but in excellent quality of product and services are one of the keys to maintain the balance within the competitors. Giving discount vouchers online, Bundle promos, and low-cost options of plan can encourage the customer to avail the items and services. Filipinos are into luck, so offering them a raffle draw wherein the price is catchy for the viewers will also add the cash flow of the company. It will make the customers to be excited and will purchase the offered product and services to them since it will be affordable to them.

Expand the connection, partnership and make the branches more productive and visible by giving training to the employees to maintain the good services, record breaking ranking and impression of the valued customers and investors. (S9, T3, T4)

The company need a skilled worker to provide quality services to the customers. To maintain the Top leading telecommunications and digital services provider in the Philippines, giving workshops and training to the employee should be given so that it will avoid poor services and lessen the complaints on now providing the right solution on the customer support. Expanding connection and partnership is advisable since it bring small and big connection and elaborate new strategy to beaten up the growing competitor.

W-T Strategies

Continue to create partnerships and invite investors to sustain the needs and maintain financial stability to maintain the profit and afford salary maintenance for the employees. (W2, T3)

Partnerships and investors help the company to survive. To maintain stability, the company needs stable impression and strong partnership to their partners and investors. It is an opportunity to open good relationship and employees will stay on the company.

Maintain offering low-cost product and services and giving promo discounts and voucher to encourage more customers and maintain valued customers. (W10, T2).

One of the strategies of new entrants is giving their clients extravagant promos and discounts. It is effective though there will be a possibility of monetary loss. Balance the opportunity of giving promos and discount and have a fix policy and guidelines on how to purchase such opportunities so that it will be balance to the company sake and customer's sake.

Proper planning and strategies to meet the demand and conquer challenges that the new entrants offer (W1, W3, T2, T3).

Meeting the leaders of the company and plan innovation and strategies to cope up with the high technology and competitors to sustain the strength of the company demands and needs. The company need to improve plans and strategy and come up on a concrete solution to deal with the new entrants deals and offer to the market most especially to the consumers. A wide connection and broad development needed to not lessen and maintain the valued customer of the company. Strengthen the goal and products and services to maintain the high quality of services of the company.

4.6. Quantitative Strategies Planning Matrix

Table 10

SUM WEIGHTS                           100%                                         100%

SUM WEIGHTS                          100%                                          100%

The PLDT Company is the Philippines' largest telecommunications provider, offering fixed line, cellular, and internet services. The telecommunications industry has undergone a transformation in recent years, and PLDT's position in the industry has been challenged by new entrants. These strategies were developed, implemented, and evaluated in order to come up with a better decision that would allow them to continue achieving their goals. The PLDT company has rates to compile some of the methods that were developed and evaluated based on an analysis of external and internal variables as well as a SWOT Analysis.

Based on the SWOT analysis, PLDT holds the top spot in the telecoms industry. They began by providing fixed lines to the Philippines market and have since expanded their market to include wireless technology. They became the number one cell phone provider after acquiring SMART as a wireless partner. When technology progressed, the DSL became widely established. Then came PLDT, which served as the company's technology arm. PLDT provided solutions to internet issues and even rose to the top of the rankings.

Based on the Internal and external factors, Customer experience- When PLDT introduced a product that enabled customers to connect to the internet faster using Broadband and WIFI, there were many complaints about the quality of the service. Many of the grievances stemmed from the sluggish link, which failed to meet the customer's expectations, as well as the fact that complaints were not addressed in a timely manner. Customers may decide to switch providers because they believe they are much better at providing the service required in this situation.

In our overall analysis, to avoid financial loss and losing to the fierce competition offered by new entrants, PLDT must improve their marketing strategy. One of the keys is to increase the online presence on various social networking platforms and to take advantage of opportunities provided by emerging local brands and newcomers. As much as possible, the company should generate a long-term strategy to maintain the market sales and to avoid losing finances and employees.

5    Strategy Recommendation

It is suggested that the organization ought to harp on making concentrated procedures. This includes product development, market development, and related diversification. These techniques require concentrated endeavors for PLDT’s cutthroat situation with existing items to improve.

Related Diversification

Giving all the users different options and more enhancement makes a strategy improvement, because people or the users can see that there are new activities and improved varieties that can help them have an internet connection more flexible and compact.

Product Development

 Improve operation and service

Liable for item improvement guide and dispatch dates. Plan financial plans and earn back the original investment examination for new activities. Also, Distinguish and suggest new item ideas. PLDT is one of the well-known internet service providers in the country Philippines, enhancing their operation and service can help them to broaden their internet service and executing this could improve to accomplish the procedure. It tends to include a plan that can make and put together plans.

Market Development

Keep up exceptional contender information with center around its innovative abilities. Furthermore, screen contenders, make and update cross-references, perform continuous exploration of contender item highlights, blend and item advancement procedure. Should have careful information and comprehension of contender items to the segment level and innovation arrangement sources.

6     Action Plan

Related Diversification

Setting up standards and providing different kinds and flexible options to the user of PLDT internet connection can make a customer’s loyalty and giving them the standards that they will need in future circumstances and can last their stay in the internet provider since they experience value.

Product Development

This can build deals by improving and developing present assistance, upgrading and preparing legitimate client relationships. Indeed, even items and administrations are practically the comparative contrasts with different contenders. This is one of the components one bank can keep up the dedication of its clients and make a decent client connection.

Market Development

This activity includes expanding in working hours and days and advancement. This can keep up and serve more clients in whenever of the day and would be effective in the event that it will be following on additional time the executives during the initial time.

7     Conclusion

Based on the statistical results of the diverse matrices, the following conclusions have been made:

In Internal Factor Evaluation matrix (IFE matrix), the Philippine Long Distance Telephone Company (PLDT) garnered a total weighted score of 2.68% which means they are having above average responsiveness rating in telecommunication service provider industry. It also prompts that the firm has a solid position in terms of its internal issues, maintain its strengths, be mindful in balancing and improve its weaknesses.

With an overall score of 3% in External Factor Evaluation Matrix (EFE matrix), PLDT has a strong position in their field as telecommunication service provider industry. The company is responding above average by exploiting opportunities in overpowering threats in its external domain.

In accordance with the Competitive Profile Matrix (CPM), the Philippine Long Distance Telephone Company has the first position in the comparative analysis with the total weighted score 3.08% and followed by the Globe Telecom with the total weighted score 2.87% and Smart Communication with 3.01%. Among its competitors, Philippine Long Distance Telephone Company is on the lead in providing good service and the most advantaged in their field.

In the Boston Consulting Group Matrix (BCG matrix), the ensuing figure demonstrate that the broadband/wireless and mobile are in star quadrant which indicates that sector has high market share and high market growth. While the fixed line is in the cash cow quadrant with a high market share and lower market growth.

The Philippine Long Distance Telephone’s Strategic Position and Action Evaluation Matrix (SPACE matrix) shows Competitive Advantage (CA) with an average of -1.75, Financial Strength (FS) with an average of 3.5, Industry Strength (IS) with an average of 5.55 and Stability Position (SP) with an average of 3.0 which leads to a conclusion of 3.8 in the X-Axis and 0.5 in the Y-Axis. In overall, it was concluded that PLDT positioned in Quadrant 1 which Competitive, Financial, Industry, Stability Position pointed in Aggressive Strategy. This alludes that the Philippine Long Distance Telephone has a strong competitive position in the market growth. Therefore, the company must develop a market penetration and development strategy.

8     Financial Projection

9     References

About PLDT - PLDT Inc. (n.d.). PLDT. Retrieved from http://pldt.com/about-us

Annual and Sustainability reports. (n.d.). Retrieved from http://www.pldt.com/investor-relations/annual-and-sustainability-reports

Chris. (2017). Competitive Profil Matrix. Retrieved from https://www.scribd.com/document/346990601/Competitive-Profil-Matrix

Company Leadership. (n.d.). Retrieved from http://www.pldt.com/about-us/company-leadership

Company Timeline - Enabling the Nation | Official PLDT Website. (n.d.). PLDT. Retrieved from http://pldt.com/about-us/company-timeline

Converge ICT Builds ISP Network to Promote Philippines Digital Economy. (n.d.). Retrieved from https://e.huawei.com/topic/leading-new-ict-en/converge-ict-case.html

David, F., & David, F. (2016). Strategic Management: A Competitive Advantage Approach, Concepts and Cases, 16th Edition Chapter 7: External Audit, p. 218 – 219, 229, 235.

David, F, & David F. (2016). Strategic Management Concepts and Cases, 16th Edition Chapter 4: Levels of Strategist (pp. 124 – 133).

David, F., & David, F. (2016). Strategic Management: A Competitive Advantage Approach,

Concepts and Cases, 16th Edition Chapter 10: Strategy Execution, p.

David, F., & David, F. (2016). Strategic Management: A Competitive Advantage   Approach, Concepts and Cases, 16th Edition Chapter 8: Strategy Generation and Selection, p. 251, 254, 258.

David, F., & David, F. (2016). Strategic Management: A Competitive Advantage Approach, Concepts and Cases, 16th Edition Chapter 5: Vision and Mission Analysis, p. 158 – 162

Department, S. M. (n.d.). PLDT Inc. Pestel analysis & Environment Analysis. Retrieved

from http://fernfortuniversity.com/term-papers/pestel/nyse4/3820-pldt-inc-.php

Dito Telecommunity Corporation. (2021). Retrieved from https://www.gsma.com/membership/m/dito-telecommunity-corporation/

EFE / IFE Matrix (n.d.). Retrieved from https://www.toolshero.com/strategy/efe-ife-matrix/

Financial results. (n.d.). Retrieved from http://www.pldt.com/investor-relations/financial-results

Fripp, G. (n.d.). BCG matrix formulas and calculations. Retrieved from https://www.marketingstudyguide.com/bcg-matrix-formulas-and-calculations/

Garcia, D. (n.d.). Pldt. Retrieved from https://www.termpaperwarehouse.com/essay-on/Pldt/193056

Juneja, P. (n.d.). MSG management study guide. Retrieved from https://www.managementstudyguide.com/bcg-matrix.htm

Leigh, H. (2020). CBA FIN 1A Retrieved from https://www.coursehero.com/file/p9pmh9f/%09Strengths-22-PLDT-offers-the-largest-and-most-diversified-range-of/

Market positioning. (n.d.). Retrieved from https://corporatefinanceinstitute.com/resources/knowledge/strategy/market-positioning/

MBA Skool Team. (2020). PLDT SWOT ANALYSIS: Top pldt Competitors, STP & USP. Retrieved https://www.mbaskool.com/brandguide/telecom-service-providers/2525-pldt.html

MEFaward. (2020). PLDT secures PH'S first global MEF 3.0 certification. Retrieved from https://www.pldtenterprise.com/news-and-events/mefaward/pldt-secures-phs-first-global-mef-30-certification?fbclid=IwAR3gRITfg_J8sj09LuRnznN2trR6Kgngkqhkh4PJyWmeINjmJDTB2n7uH9A

Mission Vision | Official PLDT Website. (n.d.). PLDT. Retrieved from http://pldt.com/about-us/what-drives-us/mission-vision?fbclid=iwar3o6k612cvo6chl1297obaobx8xwt8gs5fchzylbfb-dbx6rilgyy8rig4

MPlus. (2020). PLDT, Smart partner with Grab for rapid, convenient delivery of internet products. Retrieved from https://businessmirror.com.ph/2020/06/06/pldt-smart-%20partner-with-grab-for-rapid-convenient-delivery-of-internet-products/

PLDT FIBER Enterprise. Facebook. (2020). Retrieved from https://www.facebook.com/PLDT-FIBER-Enterprise-101541981650705/.

PLDT full year revenues, profits rise on higher fixed and mobile data. (2020). Retrieved from https://www.commsupdate.com/articles/2020/03/09/pldt-full-year-revenues-profits-rise-on-higher-fixed-and-mobile-data/

PLDT. (2020). Nine Months 2020 Financial and Operating Results Presentation. Retrieved fromhttp://pldt.com/docs/default-source/presentations/2020/download_9m2020.pdf?sfvrsn=0

PLDT Inc PESTEL Analysis (2018). Retrieved from https://www.case48.com/pestel-analysis/6034-PLDT-Inc

PLDT Inc. SWOT Analysis / Matrix. (n.d.). Retrieved from http://fernfortuniversity.com/term-papers/swot/nyse/3820-pldt-inc-.php

Strategy Analysis Of Pldt. (n.d.). Retrieved from https://www.bartleby.com/essay/Strategy-Analysis-of-Pldt-F3HS9ZEKRYZA

WayKurat. (2021, April). Sky Cable. Retrieved from https://en.m.wikipedia.org/wiki/Sky_Cable

Wikipedia contributors. (n.d.). PLDT. Wikipedia. Retrieved from https://en.wikipedia.org/wiki/PLDT#History

[mpwukong]

A Working Relationship

starter for @mpcamazotz ft youknowwhoomgmythirst 

Drumming his fingers against his desk, Wukong stares over at his telecom phone, lips a little pursed as he internally debates with himself. What lay on the other side of that buzz used to be just his assistant, and with him more then likely a deluge of more paperwork and stern rules about ‘office behaviour’... but now it felt like more. Things that were left assaulting his mind waking and asleep for the last two days! Since that drunken evening. 

His hand slips out across the wood, ready to press it, but he stops himself short and shakes his head. “No, no...” he mutters under his breath before forcing his hand to take his mouse and his eyes return back to his computer screen, but that doesn’t help stop the tingles that had spread over his skin at just the small weakness in his resolve. His head rotates, shoulders rolling as he shudders, almost able to feel before unknown, but somehow familiar fingers rake through his hair as they had. Scratching pleasingly across his scalp before gripping the silky strands as a hot breath played against his bared throat- 

“Stop it!” He growls to himself as he scrunches his eyes closed, shaking his head once more to try and banish those memories. They hadn’t spoken about it, but sometimes he felt as if he could sense Camaztoz’s eyes follow him as he moved about his daily duties, now far better behaved then he had been, since, perhaps forever! It was one rather interesting way to keep the director in line, that was for sure. He felt awkward, but also shy and it didn’t help every time he tried for a peek at the man he’d find intensely dark eyes staring back at him. Ugh those eyes-! 

With a groan Wukong’s head tilts back against the headrest of his office chair as now it had become impossible to concentrate. With just the memory of that look he can feel Gam Seo’s hands all over him, and it was obliterating his resolve. Falling forward his hand slams down on the intercom with a loud buzz. “M-Mr Seo!” He yammers, before quickly trying to cover it with a cough to clear his throat. “Can you come in here a moment please-” he tries again and though the pitch was off and far too high, it was better!

[weiyeofc4-blog]

Cords and Cable Products For people who do buiness and Residential

Secondary coating line

Cable engineering has come a long way over the last few years. Today, it allows for indication transmission (audio, video, TCIP, voice over IP, etc) from a resource to an intended product. Improvements in cabling technology has produced two-way communication, internet, as well as audio/video transmission much more smooth and efficient.

Secondary coating line

Optical Soluble fiber Cables

Optical fiber is normally used for telecomm purposes because of flexibility and portability. This also allows for more efficient long range interaction than electrical wires. Additionally, each fiber can hold several independent channels, every single using a different wavelength of sunshine. And because fiber optic cords can carry so much more data, aren't subject to the electrical power interferences and are not combustible, they are also ideal for short selection uses, such as creating a networking within a residential or company unit. Fiber optic methods can include multi-media outlets and also boxes, connectors, adaptors, enclosures, jumpers, plug and play cassettes, splice trays, and a number of majority cables.

Raceway

Raceway it's essentially an conduit which allows wires to be routed across designed areas of a unit. It provides for better cable and wires management as it allows for cables to be run across a walls. This allows for protection for the cable (from being damaged) as well as people (from tripping). It also makes for a more cosmetic and professional appearance when compared with having unsightly cables working across a wall. Raceway systems include boxes, stop outlets, raceway fittings, exterior raceways, and raceway instruments.

Modular Connectors

Modular Fittings is the standard generally used by lots of electrical connectors. Most commonly, this is seen in both residential cell phone connectors as well as Ethernet cables and wires. The small size and composition of these connectors makes for quick plugging and unplugging, restraining the amount of time needed for connecting, disconnecting, and reconnecting. Of course , a similar structure also makes for simple and fast wear and tear, which results in loose internet connections that are easily disconnected mainly because it only takes a small amount of force for a plug to come off of a wall jack.

A variety of adaptors and couplers are for sale for modular connectors. These enable you to connect a single male-end tip to an adaptor with several female-ended connectors to allow for numerous sources to connect to a one jack. They can also be employed to connect different types of connectors to your modular connector, or to filter radio frequencies.

Cables: Varieties and Applications for use

Repair cords are generally short and are also usually for Ethernet along with go between a wall structure jack and computer or maybe phone. They are also used on files racks between patch energy, routers and switches intended for networking. Telco cables (or Telecom cables) are wider and are generally used for Local Area Marketing networks. They connect phone traces from the phone company to a telephone system that processes in addition to directs the calls. Intercom device cables are used for connecting intercom devices for real-time communication involving two or more parties.

Audio/video wires as their names suggest, provide for connecting audio or online video mediums to their provider supply. A number of splitters are also offered, which allow for multisource indication for transmitted signals.

Putting into action Cable technology

Laying some sort of telecom foundation in a enterprise or residential unit might be a daunting task. It's best to research prices and research so you can have got a good understanding of what you need and to ask for when looking for installers.

[futuristiccollectivepirate]

Best Cordless Phones

The best cordless phones are more reliable than smartphones, offer better call quality, and are fairly cheap these days as well. We spent over 40 hours testing, researching and evaluating cordless telephones to find the best landline setup for your home or small business.

Overall, we think the best cordless phone is the Panasonic KX-TGE433B with answering machine. It’s easy to use, with large buttons and a brightly backlit screen. Plus, it packs in great extra features like call blocking, emergency backup power and talking caller ID.

We’re also a fan of the simple VTech CS6719 – which is a great value option if you’re looking for a more basic cordless phone. At the other end of the spectrum, the Panasonic KX-TG7875S has more features than any other cordless phone we reviewed and is better suited to business integration than other phone sets.

If you need some pro tips on what to look for when it comes to picking the right cordless phone, you'll find lots of advice at the bottom of this article. Otherwise, read on for our pick of the best cordless phones for all budgets.

1. Panasonic KX-TGE433B

The best thing about the Panasonic KX-TGE433B is its blend of useful features and customizable settings, along with its easy-to-use interface. This cordless phone system includes an answering machine and three handsets, which can be expanded up to a total of six.

The handset features a large digital display with a high-contrast, black and white readout. The buttons follow the same color scheme and are backlit for easy dialing, even in the dark. The handset is larger than others we reviewed, so it’s not the sleekest or prettiest option. On the left side is a headset jack for hands-free talking. You can also use the handset speakerphone, but sound quality is better through the wired connection. There’s a dedicated call block button at the bottom right of the keypad for easily evading telemarketers. You can block up to 250 numbers with this feature if you subscribe to a caller ID service from your phone company. With caller ID, the name of the caller is displayed on each handset and you can set up talking caller ID in either English or Spanish, which lets you hear who’s calling without looking at the phone. Of the phones we tested, the Panasonic KX-TGE433B had one of the best battery performances. It took 5.5 hours to charge from empty to full (compared to the 6.5-hour average charge time) and was among the longest-lasting handsets in our standby timing tests.

But aside from the phone’s regular performance, it also has a great emergency power backup feature. If there’s a power outage, it can draw power from a charged handset to let you make a call. While it isn’t the prettiest cordless phone we reviewed, the KX-TGE433B is easily the best cordless phone we tested overall. It's the perfect choice for anyone looking for a more-than-basic home phone.

2. VTech CS6719

The VTech CS6719 is a simple, unobtrusive and easy-to-use basic cordless phone that’s perfect if you want to set up quickly and start talking. While not as feature-rich as other products we tested, the VTech CS6719 has all the basic functionality you need from a phone.

It’s a great choice if you don’t plan on reading the user manual, as you can figure out all the features on your own. It displays caller ID numbers if you subscribe to that service from your phone company, and it supports call waiting so you’ll never miss a call. You can store up to 50 names and numbers in the phone’s directory, and view your recent calls with the 10-number redial and 50-number caller ID history. Two features you might miss, however, are an answering machine and backup power. Though landline phones can work during a power outage, this model does not have a backup battery that allows the base to transmit calls to the cordless receiver. The VTech handset is on the small side and feels a bit more like a remote than a phone. It features a digital display and backlit buttons, but we noticed that the green backlight on the screen makes it difficult to read the display in some lighting conditions. We liked the handset and found all the buttons easy to press and intuitively laid out. If you're looking for a budget option that's brilliant at the basics, the VTech CS6719 is one of the best cordless phones you can choose.

3. Panasonic KX-TG7875S

The Panasonic KX-TG7875S has more features than any other cordless phone we tested, and though these features require a more involved set-up than others, it can be worth it so you never miss an important call.

The KX-TG7875S cordless phone system comes with five handsets and can be expanded up to six. It has all the standard features: answering machine, phonebook directory, LCD backlit handset, handset intercom and call log. It also adds premium functions like talking caller ID, headset jacks on each handset, excellent battery life, backup battery function and call block up to 250 numbers. While the LCD screen is easy-to read, the buttons aren’t designed for low lit environments. What sets this phone apart from other cordless phones we reviewed is its cell phone integration. Panasonic’s Link2Cell feature allows you to connect two cell phones to the system via Bluetooth. This allows you to make and answer cellular calls on your cordless handsets, which can be useful if, for example, you’re charging your smartphone in another room. The base of this Panasonic phone also has a USB port so you can charge your mobile phone too. You can set up text message alerts so your handsets let you know when you’ve received a message, and the cordless phone can forward your messages to a registered phone number to check your answering machine on the go. If you want a cordless phone that keeps you connected, the Panasonic KX-TG7875S is one of the best feature-rich phones there is. However, this cordless phone is more complicated to use than other models. For example, most other phones with call blocking features have a dedicated button for that function, but this model requires a code to do the same thing. Still, it's a brilliant option if you're looking for cell phone integration, and a great cordless phone for business.

4. AT&T CRL32102

You can have a handset in every room of your house with the AT&T CRL-32102. The cordless phone and answering machine system comes with one handset – but can support up to 12, which is more than any other phone we reviewed. Aside from being usefully expandable, the CRL-32102 also has great features for people with visual or hearing impairments. It features a large, backlit display and easy-to-read dial buttons.

It also includes talking number buttons, four audio profile options, talking caller ID and Audio Assist, which temporarily adjusts the volume to make it easier to hear the other end of the line. The phone base houses a shiny black panel with the answering machine controls. This part can get dusty and easily collects fingerprints and smudges, but the buttons are all clearly labeled and easy to manoeuvre. The answering machine holds up to 14 minutes of digital audio, and the phone stores 50 phonebook entries and the last 50 caller ID entries. This is the best cordless phone we tested for people who needs a lot of handsets.

5. AT&T EL52113

The AT&T EL52113 is an excellent budget cordless phone and answering machine system. Its white and metallic finish gives it a sleek, modern appearance. Unlike many of the phones we evaluated, the EL52113 doesn’t look outdated or too utilitarian, but its included wall mounting bracket is too big and sticks out around the mounted phone base. The two-toned handset is small and lightweight with a medium-sized display and backlit buttons.

It features caller ID, speed dial, a phonebook, handset locator, quiet mode, multiple ring styles and several volume levels. The digital answering machine stores up to 14 minutes of audio. You can access messages through the handset or base controls. The base displays the number of new messages, and the play, delete and skip forward/backward buttons are arranged in a ring around the display. This looks nice, but it’s easy to accidentally press delete instead of play, as the button labels are small and difficult to read. Nevertheless, the AT&T EL52113 is one of the best cordless phone and answering machine systems for anyone on a budget.

Why Trust Us

We put in over 40 hours examining features and specifications, reading online reviews and comparing the performances of the top phones available to find the best ones. We began our testing process by researching the most popular cordless phones on the market. After some shopping and sifting through dozens of online reviews, we narrowed our contenders down to the best eight prospects and got our hands on them for some testing. Our lab conducted battery life tests to evaluate the charge time, talk time and standby time for each unit.

Some things you can only learn with hands-on experience, so in addition to conducting thorough, well-informed research, we also got up close and personal with the products and consulted telecom industry insiders to make sure these phones live up to all they promise.

How We Tested

To test, we went through the setup process for each cordless phone to establish its ease of use score. This process included setting the date and time, turning off key tones, adding a few entries into the phone book, adjusting the ringer volume, trying out the handset locator function and recording a message on the answering machine. We timed all the phone’s charge cycles and standby times. We also took each phone’s design into account, which we judged by the display, button layout, how comfortable the handset was to hold and overall attractiveness of the device. We compiled our hands-on experience with our research in one giant spreadsheet. When everything was side-by-side, we compared all our collected data points to determine which phones deserved our recommendations.

How to Choose the Best Cordless Phone

There’s a wide range of possibilities when it comes to choosing a cordless phone. There are simple phones that are great for emergencies, and complex systems that can make a great addition to a small business. Whatever you’re shopping for, these are some things to keep in mind.

Price A basic cordless phone can cost as little as $20, but features like an answering machine, talking caller ID and emergency backup power increase the price. For simply making and receiving calls, an inexpensive phone like the VTech CS6719 works perfectly. But if you want something nicer with ease-of-use features like a headset jack or Bluetooth connectivity, expect to pay more than $50.

Number of Handsets Most cordless phone systems are expandable, so you can have multiple handsets on a single line by connecting just the main base via telephone jack. Handsets come with your initial purchase, but you can buy individual accessory handsets to expand your system. The products we tested can have five to 12 total handsets. If you wanted, you can keep one in every room of your house. Extra handsets usually come with their own charging cradle.

Backup Power Phone lines still work when the power goes out, but many cordless phones lack any backup power features, making it impossible for you to make calls. If you have frequent power outages or if you don’t have a charged cell phone as a backup option in case of emergency, look for a phone that has an emergency backup battery.

Features and Settings Features like handset location, handset-to-handset intercom function, caller ID, backlit displays and speakerphone are standard across all the phones we tested. Other features, like a built-in answering machine, headset jack or talking caller ID can also be extremely useful, particularly for home offices. Phones like the Panasonic KX-TG7875S are packed with customizable features and settings, including cell phone integration and call blocking. These phones are great for business, but may be a bit too much for a humble home phone. When asked if he had any tips for choosing a phone, Bill Horne, industry veteran and moderator of The Telecom Digest, commented, “My advice has always been to avoid complexity.”

[parshvacomputers]

Here Is The Best Dealer Of CCTV & Intercom In The Town

CCTV Cameras hold a lot of importance these days because it helps in keeping an eye on the things happening around. We are one of the leading, Dahua CCTV Dealers In Thane as we have a wide range of options available from which a person can choose one according to their requirement.

Along with the CCTV Cameras, the intercom is also considered a part of the security system. Today, in this blog, we are going to shed some light on the different features of EPABX Intercom, so if you want to know more about it, then you can read the upcoming paragraphs.

Features of EPABX Intercom

Call Forwarding

Call Accounting

Selective Outgoing Calling Feature

Conference Calling

Voice Mail

Call Distribution Feature

Call Recording Feature

Mobile Integration

Interface with Computer

We are one of the leading EPABX Dealers In Thane, as we are providing individuals with excellent quality intercom at economical prices. The success rate of the CCTV Camera as well as the intercom, which we are offering is very high, which is the reason why we have become the top choice of the people all around. It is an assurance that you won’t be disappointed with our products at all because we have the latest ones in the market.

We are serving in this segment for years, and apart from the different types of CCTV cameras and telecom, we also provide their services and repair. We have a team of professional technicians who always do everything as per the pre-defined standards and never compromise the quality of the services. To get the required products from us, you can either visit our website or else you can contact us via call, and we will assist you regarding the various option available as well as their prices according to your queries and requirement.

Credit:- https://parshvacomputers01.blogspot.com/2022/09/here-is-best-dealer-of-cctv-intercom-in-the-town.html

[rajamitro1-blog]

Best Intercom In Kolkata- New Dynamic Systems

Bigger Institutional campuses or residential campuses require a high connectivity communication way to maintain security and service level. In such campuses, wired connectivity will be expensive and hassle-prone too. To solve the wiring issues of old type communication system, New Dynamic Systems discover unified communication solution which requires no cabling or no huge box installation. It is built over SIP technology which requires no extra wiring or cabling for installation. This can be installed over the existing internet cables to connect with different devices across the campus area. It becomes more cost effective and hassle free to install and to use it. It offers high level communication facility for internal management and also shows good signal activity.

New Dynamic Systems renowned it’s name as one of the best intercom in Kolkata.  New Dynamic Systems has 34 years of experience in telecom services with full phase of fixed and wireless network. They are giving you specialized service in AMC for intercom system, EPABX system, CCTV, LED panel board etc. For details contact below address.

Address- 35, C.R.Avenue, 5th floor, Kol- 700012

Mobile no- 8240444416/ 9831094039 

Email- newdynamic@ymail.com

Website-

http://newdynamicsystems.in/

[marketresearchblogimr]

Live Chat Software: Industry Demand and Insight

According to this latest study, the growth in the Live Chat Software market will change significantly from the previous year. Over the next five years, Live Chat Software will register a CAGR in terms of revenue, and the global market size will reach USD in millions by 2028.

Global Live Chat Software Overview

With the continued rise in popularity of live chat, development deprived to better customer relationship management (CRM), and advantages of live chat software over traditional client assistance drive market development. In any event, obstacles such as the steady growth of popularity for online mobile self-service and a lack of standardization impede the development of the live chat software industry to some extent. The mobility and rising popularity of live chat software among end-users is expanding, and as a result, the potential for live chat software is enormous and growing. Organizations that sell their products through offline distribution channels have been temporarily shut down.

The research report on the worldwide Live Chat Software Market 2022 includes an in-depth analysis of market size, share, growth, trends, and projections. The Live Chat Software includes a detailed description of market sizing and growth, value, and the key opportunities in the Live Chat Software, as well as outlines the factors that are and will be driving the industry's growth, taking previous growth patterns into account for the forecast period 2022-2028. The Live Chat Software Market research study delves into the market's primary drivers, challenges, opportunities, and dangers. Key companies are also profiled, and their market shares in the worldwide Live Chat Software industry are analyzed. This paper covers the historical position, current state, and future prospects in general. The Live Chat Software research report includes research techniques, a five-forces analysis, product scope, and CAGR status. Finally, the research provides a quantitative analysis of significant nations based on revenue share as well as the most recent technical breakthroughs in each area.

Browse in-depth TOC https://introspectivemarketresearch.com/reports/15078

Key Insights & Findings from the report:

Key drivers & Opportunities: Detailed analysis of driving factors and opportunities in different segments for strategizing.

Current trends & forecasts: Comprehensive analysis of the latest trends, development, and forecasts for the next few years to take the next steps.

Segmental analysis: Each segment analysis and driving factors along with revenue forecasts and growth rate analysis.

Regional     Analysis: Thorough analysis of each region helps market players devise expansion strategies and take a leap.

Competitive Landscape: Extensive insights on each of the leading market players for outlining competitive scenarios and take steps accordingly.

The major players in the market are 

·         LivePerson

·         Zendesk

·         LogMeIn

·         LiveChat

·         SnapEngage

·         Comm100

·         Freshdesk

·         Intercom

·         JivoSite

·         Kayako

Live Chat Software Market Segmentation

Introspective market research has segmented the Global Live Chat Software Market On the basis of Type, Application, and Geography.

Live Chat Software Market Segment by Types, Estimates, and Forecast by 2028

Cloud, On-premises

Live Chat Software Market Segment by Applications, Estimates, and Forecast by 2028

Retail & Ecommerce,Travel & Hospitality,Healthcare,BFSI,Media & Entertainment,Telecom & IT,Government

Regional Analysis

North America Market to Precede Live Chat Software 

North America will precede the Live Chat Software market over the forecast period. Technological advances, growing need from e-commerce and retail and advertising and media vertical, growing data security concerns of organizations, increasing need for website scraping software, the software helping in tracking and controlling the flow of data online, the increasing need for unstructured data in different end-use sectors, massive advances in technology, involvement of key corporations that utilize Live Chat Software for turning web information into actionable data drive, growing uptake and investments to develop cloud-based solutions, the involvement of various technology providers, developments in open source Live Chat Software solutions, increasing adoption in the US for the wide variety of data crawling solutions, and the growing data security concerns of enterprises are adding to the global Live Chat Software market growth in the region.

Europe Market to Have Admirable Growth in Live Chat Software 

Europe will have admirable growth in the global Live Chat Software market over the forecast period. An increase in retail firms, financial service providers, and advertising companies promoting website scraper software, innovations in web crawling technologies, and increasing adoption in Italy, France, Germany, and the UK are adding to the global Live Chat Software market growth in the region.

APAC Market to Hold Sizable Share in Live Chat Software 

The APAC region will hold a sizable share in the Live Chat Software market over the forecast period. The proliferation of smartphones as well as the internet, the growing need for Live Chat Software, the booming e-commerce sector, continued economic growth, increasing industrialization, and the rising trend of outsourcing web scraping services are adding to the global Live Chat Software market growth in the region.

Pre-Book Now with 10% Discount on the Live Chat Software Market Report @: https://www.introspectivemarketresearch.com/discount/15078

Covid-19 Scenario

The outbreak of the COVID-19 pandemic has had a negative impact on the growth of the global Live Chat Software market, owing to the implementation of global lockdown which led to disruptions in the supply chain, and temporary closure of manufacturing facilities, unavailability of the labor force, and so on.

However, the market is going to recover soon in 2022.

Key Attentions of Live Chat Software Report:

The report offers a comprehensive and broad perspective on the global Live     Chat Software market.

The market statistics represented in different Live Chat Software segments offer a complete industry picture.

Market growth drivers and challenges affecting the development of Live Chat     Software are analyzed in detail.

The report will help in the analysis of major competitive market scenarios,     and market dynamics of Live Chat Software.

Major stakeholders, key companies Live Chat Software, investment feasibility and new market entrants’ study is offered.

The development scope of Live Chat Software in each market segment is covered in this report. The macro and micro-economic factors affecting the market

Advancement is elaborated on in this report. The upstream and downstream components of     Live Chat Software and a comprehensive value chain are explained.

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Rubber Soled Canvas Shoes Market Analysis 2022-2027

Industry Research: Global Rubber Soled Canvas Shoes Market Study Based on Existing and New Trends Players in the market incorporate brands like Lacoste, Prada, Gucci, D&G and others, which are ruling the North American, European and Asian business sectors. This interest for the active apparel is because of the way that it has an awesome solace level. Solace is the critical factor for any active apparel; thus the fame. These shoes are additionally extremely upscale, exquisite and accessible in various tones and examples. They likewise accompany rubber bottoms and a few models accompany rubber feet also. Everything relies upon what the client needs and how much the value range is.

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Industry Research: Global Rubber Soled Canvas Shoes Market Study Based on Existing and New Trends It was seen that the interest for these shoes are expanding at a high speed on the lookout and they are additionally coming in various assortments. Request in the new years are more for men's originator wear and less for ladies' active apparel. It is actually the case that they are entirely agreeable and are produced using normal rubber soled canvas shoes which are much solid than other manufactured rubber soled canvas shoes. Notwithstanding, new plans continue to come in the market every so often which likewise bring about expanded interest and greater prevalence.

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Serious Landscape: Evaluating the contenders' Market Scenario As the interest and prevalence of the rubber soled canvas shoes increment, the rivals in a similar classification will likewise be expanding their creation and their advertising spends to acquire higher portion of the overall industry. The market size is expanding a result of the expanding number of buyers on the planet. The conjecture period for this adjustment of the seriousness is normal in the coming years. This can be seen from the new reviews which show that there are some customer moving towards engineered rubber soled canvas shoes because of lower cost and better quality. A portion of the organizations like Nike, Adidas are moving their creation to the manufactured rubber soled canvas shoes as a result of the better quality and lower cost.

Development of the fragment examination: Global Market Share Studies The worldwide portion of the overall industry information has shown that the acrylic shoes have been expanding in the worldwide market in the course of recent years. It is a piece of the games shoe section which is seeing an expanding pattern in the beyond couple of years. It tends to be seen from the examination reports which show that the acrylic sport shoes are acquiring portion of the overall industry. So this can be inferred that acrylic shoes are a decent option for sports wear on the lookout.

Development of the fragment examination: Performance Based Measurements Based on the exploration reports, the worldwide market development is additionally contemplated. The fragment examination uncovers that this pattern can be anticipated dependent on the presentation based estimations. In view of the most recent figure the presentation based estimations have improved. This can be seen from the new review which shows that the clients have higher fulfillment with the Adidas Adizero Tempo than some other Adidas item.

The market elements have changed in this course. The serious scene has moved and Adidas has recognized these business sectors as fundamental objective business sectors. So the focal point of the organization presently is to zero in additional on these objective business sectors to accomplish the development and benefit targets. The previously mentioned factors are one of the significant components which can assist us with understanding the market elements and conjecture period for the organizations in a similar portion.

The examination group projects that the Rubber-Soled Canvas Shoes market size will develop from XXX in 2020 to XXX by 2027, at an expected CAGR of XX. The base year considered for the review is 2020, and the market size is projected from 2020 to 2027.

The superb goal of this report is to assist the client with understanding the market as far as its definition, division, market potential, powerful patterns, and the difficulties that the market is looking with 10 significant districts and 50 significant nations. Profound investigates and examination were finished during the arrangement of the report. The perusers will discover this report extremely accommodating in understanding the market top to bottom. The information and the data in regards to the market are taken from dependable sources like sites, yearly reports of the organizations, diaries, and others and were checked and approved by the business specialists. Current realities and information are addressed in the report utilizing outlines, diagrams, pie graphs, and other pictorial portrayals. This improves the visual portrayal and furthermore helps in understanding the realities much better.

By Market Players:

Nike

Adidas

Burberry

Speak

Gucci

Tracker

Keds

ANTA

Ralph Lauren

SKECHERS

SOREL

Sperry

Superga

Forest area

TOMS

Vans

By Type

Normal Rubber-Soled

Engineered Rubber-Soled

By Application

Men

Ladies

By Regions/Countries:

North America

United States

Canada

Mexico

East Asia

China

Japan

South Korea

Europe

Germany

United Kingdom

France

Italy

Russia

Spain

Netherlands

Switzerland

Poland

South Asia

India

Pakistan

Bangladesh

Southeast Asia

Indonesia

Thailand

Singapore

Malaysia

Philippines

Vietnam

Myanmar

Middle East

Turkey

Saudi Arabia

Iran

United Arab Emirates

Israel

Iraq

Qatar

Kuwait

Oman

Africa

Nigeria

South Africa

Egypt

Algeria

Morocoo

Oceania

Australia

New Zealand

South America

Brazil

Argentina

Colombia

Chile

Venezuela

Peru

Puerto Rico

Ecuador

Rest of the World

Kazakhstan

Points Covered in The Report

The points that are discussed within the report are the major market players that are involved in the market such as market players, raw material suppliers, equipment suppliers, end users, traders, distributors and etc.

The complete profile of the companies is mentioned. And the capacity, production, price, revenue, cost, gross, gross margin, sales volume, sales revenue, consumption, growth rate, import, export, supply, future strategies, and the technological developments that they are making are also included within the report. This report analyzed 12 years data history and forecast.

The growth factors of the market is discussed in detail wherein the different end users of the market are explained in detail.

Data and information by market player, by region, by type, by application and etc, and custom research can be added according to specific requirements.

The report contains the SWOT analysis of the market. Finally, the report contains the conclusion part where the opinions of the industrial experts are included.

Key Reasons to Purchase

To gain insightful analyses of the market and have comprehensive understanding of the global market and its commercial landscape.

Assess the production processes, major issues, and solutions to mitigate the development risk.

To understand the most affecting driving and restraining forces in the market and its impact in the global market.

Learn about the market strategies that are being adopted by leading respective organizations.

To understand the future outlook and prospects for the market.

Besides the standard structure reports, we also provide custom research according to specific requirements.

The report focuses on Global, Top 10 Regions and Top 50 Countries Market Size of Rubber-Soled Canvas Shoes 2016-2021, and development forecast 2022-2027 including industries, major players/suppliers worldwide and market share by regions, with company and product introduction, position in the market including their market status and development trend by types and applications which will provide its price and profit status, and marketing status & market growth drivers and challenges, with base year as 2020.

Key Indicators Analysed

Market Players & Competitor Analysis: The report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2021 & Sales by Product Types.

Global and Regional Market Analysis: The report includes Global & Regional market status and outlook 2022-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its production, consumption, import & export, sales volume & revenue forecast.

Market Analysis by Product Type: The report covers majority Product Types in the Rubber-Soled Canvas Shoes Industry, including its product specifcations by each key player, volume, sales by Volume and Value (M USD).

Markat Analysis by Application Type: Based on the Rubber-Soled Canvas Shoes Industry and its applications, the market is further sub-segmented into several major Application of its industry. It provides you with the market size, CAGR & forecast by each industry applications.

Market Trends: Market key trends which include Increased Competition and Continuous Innovations.

Opportunities and Drivers: Identifying the Growing Demands and New Technology

Porters Five Force Analysis: The report will provide with the state of competition in industry depending on five basic forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry.

COVID-19 Impact

Report covers Impact of Coronavirus COVID-19: Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost every country around the globe with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will significantly affect the Rubber-Soled Canvas Shoes market in 2021. The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor/outdoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.

Frequently Asked QuestionsWhat is the USP of the report?

Global Rubber-Soled Canvas Shoes Market Research Report 2021 Professional Edition Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.

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6 Chatbot Use Cases by Industry

Artificial acumen has emerged to become the omen of a shift within the employment communications arena. What problems does a chatbot solve? And which chatbot use cases are often found in various industries? Let’s determine.

Why Your Business Needs A Chatbot

Here are some reasons why your business should choose Chatbot immediately:

You gain insights into customer behavior: With the assistance of chatbots, you'll derive valuable insights from your customers which will be fundamental to your future business strategies.

You’re available immediately: Unlike conventional customer service, chatbots are live around the clock and aren't bothered albeit the amount of cases is high.

It can increase your sales: Chatbots make sure that the proper information and offers reach your customers at the right time. They will also assist and advise your customers for choosing products, thus driving up your sales. Consistent with a survey by Intercom, companies could increase their sales by almost 67% when using chatbots.

Common Applications for Chatbots In Businesses

Apart from saving you the value of live chat agents on all shifts, chatbots offer great benefits and opportunities in almost every vertical. Which goes especially for sales, marketing, customer service & HR. Let’s see how.

Sales

Nurturing leads: Chatbots can advertise with client, making more informed decisions at almost every stage of the sales funnel.

Assisting sales: When integrated into your CRM system, a chatbot can alert the sales representative whenever they're prompted to reply — thus, automating the method.

Marketing

Collecting customer feedback: Chatbots streamline the method of collecting feedback which will further assist you improve your services.

Customer analysis: Project the proper questions and recommend the simplest offers for the products to the purchasers on your website or application. This is often through with the info collected from the previous conversations with the purchasers.

Customer Service

Answering FAQs: Often, the solutions to a huge majority of customer service queries are often found within the FAQs. Yet, the purchasers find it convenient to use a chatbot.

Forwarding complex cases to the support team: If the query is just too complex for the chatbot to unravel, customers are often redirected to the support team.

Also interesting: Chatbots In Customer Service — everything you would like To Know!

HR

Not many of us within the HR department are fully conscious of maximizing their use of chatbot technology. However, still, it’s regularly accomplishing its way back to the mainstream. the rationale being:

Chatbots can sustain HR with holiday times, updating attendant profiles, recruiting, onboarding, etc. they will even are available handy in helping employees become physically active and healthy by recommending and tracking their daily exercise routines.

Backing system: attendant can use chatbots to fetch answers to their queries regarding leaves and perks.

Here you'll learn more about how chatbots can support your HR team.

Chatbot Use Cases By Industry

Chatbots provide differing types of applications in several industries. Allow us to have a glance at their use cases in several sectors.

Telecom Industry

Telecom companies cater to many thousands of consumers at any given time and wish a more dynamic means for supporting their customers. Here’s how a chatbot can help:

Increasing workforce productivity: Chatbots can quickly take over time-consuming, redundant tasks, allowing agents to specialise in more complicated issues.

Improving customer support: aside from answering repetitive questions and solving problems, chatbots can redirect customers to appropriate departments.

Analyzing customer behavior: Since chatbots are likely to be used more often than phone and email support, they're ideal for collecting feedback by building interactive and interesting discussions.

Financial Industry

Most banks, just like the companies within the telecom industry, struggle to supply quality online support. all along this case, chatbots can assist consumer with online and mobile banking, aside from all the common issues like customers enquiring about bank branches, setting card PINs, making fixed deposits, etc.

 As far as more complex issues go, like fraud disputes, the matter are often redirected to professionals.

Check out some concrete chatbot examples within the finance and insurance industry here.

Healthcare Industry

The healthcare industry makes perhaps the simplest use of chatbots. When it involves providing better and quicker resolutions, chatbots can are available handy during the foremost critical times.

Here are a number of the precise use cases:

Sharing information: Chatbots are often compute to deliver helpful and informative pieces to the patients, including data necessary for determining illnesses, claiming insurance , and medical procedures.

Medical assistants: advice conveyed by chatbots can help physicians who need certain information on the go, including patient details.

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