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Who is One of the Most Trusted and Reliable Zoho Consulting Services?
It’s probably a little lacking in humility, but we’re pretty proud of the work we do. That’s why we’re happy to let people know that we’re one of the most trusted Zoho implementation specialists in Australia. Why? It’s not just because we’ve got the technical skills to get the job done right.
It’s because we listen.
We take the time to understand your business. We help you identify broken business processes that could be streamlined. The Zoho suite of business software tools is incredible, and there are solutions for every business problem. But they’re only useful if you identify the problems first.
Here are just some of the reasons we’re one of the most trusted and reliable Zoho CRM consultants.
We consult thoroughly
Every project we do is based on thorough initial consultation. We like to run a process discovery workshop first, particularly if you haven’t done any process mapping before. This helps us determine where your major issues are, such as where duplicate work is occurring, or unnecessary manual human intervention currently takes place.
It’s by mapping your processes and discovering which ones can be streamlined that we’re in a better position to recommend the right solutions. Some software companies want to push a particular brand or product, but we’re a little different.
While we do work with Zoho, we only offer the particular Zoho products you actually need. If you have no logical need for a CRM, we won’t try to push one on you. If your issues can be solved more easily with website upgrades or connecting systems via an API, that’s what we’ll recommend. Ultimately, our job is to improve your business processes with technology, and fortunately, we're experts in both.
Skilled Zoho experts
If you drive a special type of car, something a little less common such as a Tesla, would you take it to just any old mechanic? Probably not, because you’d realise that the best people to work on your car are Tesla experts. It’s much the same with hiring consultants to help with your business processes and systems.
Our teams work with the Zoho platform every day, supporting clients and building new systems. Thanks to this experience, we’ve been recognised as a Certified Zoho partner. The benefit for our clients is that the job gets done right the first time.
Our full testing process, which also involves our clients, is a testament to the fact that we implement Zoho systems the way they’re supposed to be implemented. No dodgy workarounds or workflows that don’t fully meet your needs. Just quality CRM development that meets your business needs.
We offer comprehensive training and support
We're going to skip over the intricate details about every detail of how we run a project because as a certified Zoho partner, you should already have plenty of confidence that we know what we’re doing. So, let’s skip to project completion and see why our service stands out above the rest.
Firstly, we offer comprehensive training. Your admin users will be trained in the basics required to take ownership of the system once you go live. So, they’ll have a good working knowledge of the system but also the system admin. This involves solving staff support issues, team member onboarding and more.
Then, we offer user-specific training to ensure each and every staff member is able to use the system effectively for their role.
After all that, once your system is live, we’re still here to support you. Because we’re a certified Zoho partner, we offer help desk support for your admin users. If they have a problem they can’t solve or something stops working as it should, we’ll get it fixed up for you straight away.
Need a Zoho implementation specialist for your business?
We love Zoho, and we work with it every day. Whether you need a Zoho CRM developer in Melbourne or assistance with other software like Zoho Creator, we’re the team to call. We offer a comprehensive service that’s completely tailored to suit your needs.
We work to understand your business goals, which is why we’re so trusted to provide the right business solutions. If it doesn’t solve a problem, we won’t try to sell it. It’s as simple as that. Because our service is all about your business goals. Talk to us today to find out how we can help.
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