#Voip Providers Sydney

[voipsydney]

VoIP Service in Sydney

Are you looking for the best VoIP service provider in Australia? Look no further than VoIP Sydney! We offer affordable and feature-rich VoIP services for both businesses and homes. With our reliable communication solutions, you can enjoy crystal-clear voice calls, advanced call features, and seamless integration with your existing phone systems. Let us revolutionize the way you communicate!

Visit us: https://voip-sydney.com.au/

[kingcomputer12]

Cloud-Based VoIP Solutions: The Advantages of Choosing VoIP Solutions Providers in Australia

VoIP (Voice over Internet Protocol) is a communication technology that allows voice calls to be made over the internet instead of using traditional telephone lines. Cloud-based VoIP solutions take this technology a step further by hosting the VoIP system in the cloud, making it accessible from anywhere with an internet connection. If you're considering a cloud-based VoIP solution for your business, you should choose a reputable VoIP solutions provider in Australia. Here are some advantages of doing so:

Expertise in Managed IT Services

VoIP solutions providers in Australia often specialize in managed IT services. This means that they have a team of experts who can help you set up, configure and maintain your VoIP system. They can also provide ongoing technical support and help you troubleshoot any issues that may arise. With a managed IT services Sydney provider, you can have peace of mind knowing that your VoIP system is in good hands.

Access to IP Phones and VoIP Providers in Australia

VoIP solutions providers in Australia can also provide you with access to IP phones and other VoIP equipment. They have partnerships with top VoIP providers in Australia and can recommend the best hardware and software solutions for your business needs. By working with a VoIP solutions provider, you can ensure that you're getting the most reliable and cost-effective VoIP equipment and services.

Scalability and Flexibility

Cloud-based VoIP solutions are highly scalable and flexible. As your business grows, you can easily add more users and lines to your VoIP system. You can also integrate your VoIP system with other business applications, such as CRM software or call center solutions. VoIP solutions providers in Australia can help you design and implement a VoIP solution that meets your current and future business needs.

Cost Savings

Cloud-based VoIP solutions are often more cost-effective than traditional phone systems. By choosing a VoIP solutions provider in Australia, you can take advantage of their expertise and buying power to get the best deals on VoIP hardware and services. You can also save money on long-distance and international calls, as VoIP calls are typically much cheaper than traditional phone calls.

In conclusion, if you're considering a cloud-based VoIP solution for your business, it's important to choose a reputable VoIP solutions provider in Australia. They can provide you with expert-managed IT services, access to top IP phone and VoIP providers in Australia, scalability and flexibility, and cost savings. With their help, you can implement a VoIP solution that meets your business needs and enhances your communication capabilities.

[bluewaterau2023]

Business phone systems Sydney

Katana provides advanced business phone systems in Sydney, offering VoIP solutions, PBX systems, and unified communications. Their services ensure clear, reliable, and cost-effective communication tailored to business needs. With a focus on scalability and integration, Katana enhances connectivity, streamlines operations, and supports seamless collaboration for Sydney businesses.

[sbselectricalservice]

The Ultimate Guide to Phone Line Repair in Sydney

In today's fast-paced world, having a reliable phone line is more crucial than ever. Whether for business communications, home security systems, or simply staying connected with loved ones, the importance of uninterrupted phone service cannot be overstated. Recognizing this, we offer comprehensive insights into phone line repair services in Sydney, ensuring that residents and businesses alike can maintain seamless connectivity.

Understanding Phone Line Issues

Phone line problems can range from minor nuisances to significant disruptions. Common issues include static noise, no dial tone, dropped calls, and slow internet connection for those using DSL services. These problems can stem from outdated infrastructure, physical damage to lines, or weather-related disturbances.

Expert Solutions for Every Problem

Our team of certified technicians specializes in diagnosing and resolving all types of phone line issues. Utilizing state-of-the-art diagnostic tools and leveraging years of industry experience, we ensure quick and efficient repairs.

Residential Phone Line Repair

For homeowners, a malfunctioning phone line can affect both security and connectivity. We offer tailored solutions to address specific residential needs, ensuring minimal disruption to daily life. Our services include troubleshooting internal wiring, repairing external line damage, and upgrading existing infrastructure to support modern telecommunications technology.

Business Telecommunication Services

Businesses rely heavily on stable phone lines for operations, customer service, and sales. Understanding this, we provide specialized commercial telecommunication services designed to minimize downtime and maintain business continuity. From complex PBX system repairs to VoIP setup and maintenance, our experts are equipped to handle all your business communication needs.

Emergency Repair Services

Phone line problems can occur at any time, often without warning. Recognizing the urgency of these situations, we offer 24/7 emergency repair services across Sydney. Our rapid response team is always ready to address critical issues, ensuring that your phone line is back in operation as quickly as possible.

Preventive Maintenance Plans

Preventive maintenance is key to avoiding unexpected phone line problems. We offer comprehensive maintenance plans tailored to both residential and commercial clients. These plans include regular inspections, performance testing, and necessary adjustments to ensure your phone line remains in optimal condition.

Why Choose Us?

Choosing the right service provider for phone line repair in Sydney is essential. Our commitment to quality, customer satisfaction, and quick turnaround times sets us apart. With a team of highly skilled professionals, competitive pricing, and a focus on innovative solutions, we are your go-to source for all phone line repair needs.

Get In Touch

For more information or to schedule a service appointment, contact us today. Our friendly customer service team is ready to assist you with any queries and provide a seamless service experience.

In conclusion, maintaining a functional phone line is crucial for both individuals and businesses in Sydney. By choosing a reputable service provider with a proven track record, you can ensure that your communication needs are met with professionalism and efficiency. Trust us to keep you connected.

[viteducation]

Build your Career Growth with Master of IT Sydney Degree Program

Recently the educational industry has witnessed unprecedented explosive growth of master’s Education popularity. all types of degrees - associate's, bachelors and, of course, masters like Master of IT Sydney became available for those aspiring students who can afford getting to a standard brick-and-mortar based campus. the explanations are different: some guys need the pliability of and individually tailored academic schedules that only a virtual campus offers, other guys could not reject their various family, work, and the tutorial responsibilities in order that they can go and obtain the degree. that is, they must figure and do degree training simultaneously.

A Master of IT Sydney degree programs offers both above-mentioned possibilities for aspirants who search for bettering their qualification to need a completive advantage.

As for the standard of Higher Education coaching that is provided by Master of IT Sydney degree programs you will rest assured that the school of your virtual campus is with the adequately high degree of educational excellence and teaching experience. Besides, the virtual environment will offer you a satisfying opportunity to share the training experiences with other students. the simplest professionals, your instructors, and tutors, are going to be available to you via e-mail, instant chat, VoIP, and video conferencing practically on round-the-clock schedule; the foremost ambitious personal goals of enrichment also professional enhancement are going to be met on a part of the program resources with abundance.

The main objective of recent learning is to cater to the requirements of busy working professional who is trying to find a chance to continue their education and further the career growth through the master’s degree. For any working professional who cares about advancing of career and securing of the longer-term life-time success there is no better option than a master’s degree program.

Be planned your career with Master of IT Sydney Degree Benefits

The number of specializations is offered to aspiring students at Master of IT course of study by VIT Australia is extremely wide, just devote several some time and energy to look and you are bound to come up with a program that completely suits your aspirations and career objective also. Surely, you would like to carefully study the knowledge associated with the curriculum (teaching program) of the varsity in question. you ought to confirm that the offered subjects answer your aims fully, so you will not waste your money and time down the drain or that might be a crying shame!

You should be prepared for the very fact that Master of IT Sydney degree by VIT Australia in certain ways are often different from programs of lesser academic level, like associate's and bachelors. In some specialization. you will be required to spend a limited amount of your time on campus, though the main a part of the training are going to be certainly conducted in mode. In some ways this may be determined by the where you are getting your degree training. But the amount of your time required on campus is typically very small, so even you have got a particularly busy employment schedule you will be always in position to manage it, anyway. Since your Master of IT Sydney degree may be a precious investment into your life-time career success it is quite worth some effort on your part.

The main prerequisite of the being accepted to a master’s degree program may be a bachelors, which you are required to possess. just in case you are doing not have your bachelor’s degree than you will obtain it both through a bachelor’s degree program or a standard regular college or university. Surely, the choice is seeming to be a far better choice just in case you are already a busy working professional in your line of specialization.

When taking over a Master of Information Systems and Technology degree you are entitled to settle on from an exceptionally wide selection of disciplines and professional specialization. Master of IT Sydney Degree training is out there within the subjects differing from business administration to information technology, from criminal justice to communication, from medicine to welfare work, to not mention such wide field as education, and lots of others.

For getting more information visit here VIT - Victorian Institute of Technology.

14/123 Queen St, Melbourne VIC 3000, Australia

1300 17 17 55 (or) support@vit.edu.au

[innonet-blog1]

Want to improve your productivity? then Start using business VoIP Service. We provide Low call rate, a higher flexibility for your Business. you can save time and money with Business VoIP Service. Contact us Now - https://bit.ly/2OGpmo2

[telephone-systems-sydney-blog]

Business Telephone Solutions Sydney - Carrier1 Telecom is an Australian Business Telephone Company in Sydney, Australia. We offer Business Telephone Solutions Sydney, business telecom Australia, phone systems for small business Sydney, Panasonic phone systems Sydney, best VOIP for small business 2019, VoIP phone system, NBN copiers, best phone plans Sydney, best telecom Australia and more.  Carrier1 Telecom delivers innovative services to meet your present & future Telecommunication needs.

[paramounttrainingaust]

Call Centres Adelaide

Call centres in Adelaide are among the biggest employers in the country, employing thousands of people. Adelaide is one of the key cities for the production and processing of chemical products used all over the world. It has been a major player in the manufacturing and distribution of pharmaceuticals, as well as in the supply of medical devices to developing countries. The rise in the processing and production of chemicals has meant that in the last decade, the city has become one of the biggest manufacturers of the chemicals in the country, second only to Melbourne.

There are a number of multinational companies operating in Adelaide and in the surrounding areas. In the last five years alone, Call Centres in Adelaide have gained a reputation of being one of the most efficient service providers in the region. This is based on the consistent high levels of customer satisfaction achieved by the clients. One can get detailed information on the type of services provided by the company through their website. Detailed information on related categories is also available through the same web portal.

Companies are increasingly outsourcing these services to Call Centres in Adelaide which have established a strong networking community with local residents and other businesses in the surrounding areas. The networking and interaction with existing clients to give them the edge when it comes to expansion and growth of their business. The result is that clients get better quality and results nearby, making Adelaide one of the main choices for call centres.

With Kaspersky Lab recently acquired by Kaspersky Software, the company now focuses more on cyber security rather than phone handling. The acquisition enabled them to concentrate on the core business of providing security solutions to the companies they already serve. However, Kaspersky Lab also has the backing of Australia's leading telecommunication consultants, Digix. Digix is one of the largest telecommunication consulting firms in the country and has offices in both Sydney and Brisbane. In conjunction with Kaspersky Lab, Digix creates the ideal platform to provide superior business solutions to call centres. This leads to enhanced productivity and efficiency, which in turn improves the call centre's bottom line.

The companies leading the pack when it comes to providing excellent telecommunication consulting services to call centres include: Kaspersky Lab, Digix and Silcar Communications. All three firms share a vision of offering clients the latest tools and services needed to maximise productivity while improving the customer experience. Each of the firms utilises their own unique blend of technological expertise to help their clients achieve more from their business. For instance, Kaspersky Lab specializes in malware and spam detection and removal, while Digix provides advanced infrastructure and software to support advanced IP communications. Silcar Communications meanwhile provides advanced infrastructure, dedicated staff and advanced technology for its clients. All of these combine to enable their clients to get more out of their business communications.

Greenhill Rdns is another company which provides excellent customer support and technical infrastructure for call centres in Adelaide. The company has branches in Barossa, Cairns, Belmont, Melbourne and Sydney. With its branches in Perth, Western Australia, Greenhill Rds offers its customers a comprehensive range of professional answering and telephony services, including business VoIP, voice mail, video phone, video and web conferencing, appointment setting and more. In addition to these, the company also provides customers with dedicated customer services and has installed equipment for an automated call centre, as well as a virtual call centre.

Apart from providing excellent technical support, Greenhill Rds also offers its clients a comprehensive range of web services that improve their online presence and customer satisfaction. Among these, a very popular one is called web analytics. This is a set of reports and data that show the visitors to a website, including information about the types of internet users who have visited the site, their locations, the pages they viewed and the number of times they stayed on the site. This information can help companies such as Greenhill Rds and other call centres in Adelaide improve their online marketing strategies so that they can obtain better results nearby.

Other call centres in Adelaide that are of great help to clients are called Greenhill Call Centres, Greenhill Retail Parks, Valley View Shopping Centre. As the name suggests, Valley View features shops that are open all day and night and offers a wide variety of products and services to suit all consumers. These shops are connected to the Valley View Shopping Centre is connected to Greenhill Rds. The retail centres of Greenhill and Valley View are located at locations where consumers can access public transport easily and conveniently. These three call centres are related to the important points in the city of Adelaide - the Domain, the Koorie Street and the northern end of the laneway known as laneway park.

[servicedoffices3-blog]

Are you seeking for fully furnished office space on rent available on only best location? SOI provide Serviced Offices for rent in Sydney or Chatswood. Our services include IT Infrastructure, Internet, VOIP desk phone, Catering, Meeting and Boardroom bookings, and many more. For more queries visit our website. 

[voipsydney]

VoIP Service in Sydney

Are you looking for the best VoIP service provider in Australia? Look no further than VoIP Sydney! We offer affordable and feature-rich VoIP services for both businesses and homes. With our reliable communication solutions, you can enjoy crystal-clear voice calls, advanced call features, and seamless integration with your existing phone systems. Let us revolutionize the way you communicate!

Visit us: https://voip-sydney.com.au/

[gsnsolution]

How Does Contact Centre Software Enhance The Client And Service Provider Relationship.

Chatbot service allows associations to understand the costs and benefits of the new system and can assure the CFO that the expenditure is worth it. Indeed if the being Cloud Call Center Software is on its last legs and it’s egregious that relief is in order, developing a business case is still worthwhile trouble. It’ll yield design-related criteria that can be used to measure the fiscal effectiveness of the new software.

The stylish Call Analytics can yield benefits that will please indeed the most sceptical CFOs. These palpable benefits fall into several orders, including labor operation and impact to agents and guests. Every association is unique, and not all of these will apply to their specific situation, but all these benefits should be considered when putting together a business case for enforcing the stylish contact center software. Estimating the palpable benefits of enforcing world-class software is a worthwhile exercise.

Benefits Of Contact Centre Software:

Faster Perpetration-

On the other hand, pall- grounded contact center results can be set up much more quickly since druggies will be penetrating the software online. Getting your contact center over and running in a matter of weeks, rather than months, means agents will be suitable to start making calls and having exchanges across other digital channels sooner. Numerous merchandisers that vend pall- grounded also offer perpetration services or support.

Greater agent versatility-

While all results are easy to set up and use incontinently, they also enable lesser agent versatility. The result offers data and processing capabilities on an on-demand basis, enabling brands to staff agents from nearly anywhere in the world and therefore give 24/7 client service. Hosted results allow agents working across multiple contact centres or any other position to work together effectively, furnishing brands with lesser inflexibility and maximum effectiveness all at once.

Enjoy enterprise-position capabilities at an affordable cost-

When using add-on results, rather than integrated software, every fresh capability requires fresh costs, training, and conservation coffers. With an intertwined Chatbot Sydney result, still, businesses of all sizes can fluently make a contact centre that meets client demands and fits their price range. New integrations are remarkably easy to install and maintain, so businesses don’t have to devote inordinate time and force to each operation.

Global reach-

When you expand your reach to multiple countries and regions, pall-grounded dispatches provide a deep original force of figures and unexampled trust ability through global carrier connectivity. It allows you to skip the contract accommodations with carriers in every country in which you do business. Because APIs are grounded in the pall, you can get instant multi-region connectivity and on-demand phone figures from one platform. This global structure lets you give experience from anywhere in the world.

Cost savings

Contact Centre Software saves plutocrats through the avoidance of hosting on- demesne tackle, which is precious to install and manage, and frequently requires the retention of specialist chops. An internet-grounded telephone system is cheaper to run than a traditional line-grounded system, as it connects using voice over IP (VoIP), which is charged in terms of data rather than twinkles.

Source: What Are The Benefits Of Contact Centre Software In Your Business?

[viteducation]

Accomplish your Career Growth with Master of IT Sydney Course

The educational industry has witnessed unprecedented explosive growth of master’s Education popularity. all types of degrees - associate's, bachelors and, of course, masters like Master of IT Sydney became available for those aspiring students who can afford getting to a standard brick-and-mortar based campus. the explanations are different: some guys need the pliability of and individually tailored academic schedules that only a virtual campus offers, other guys could not reject their various family, work, and the tutorial responsibilities in order that they can go and obtain the degree. that is, they have to figure and do degree training simultaneously.

A Master of IT Sydney degree programs offers both above-mentioned possibilities for aspirants who search for bettering their qualification so as to need a completive advantage.

As for the standard of Higher Education coaching that is provided by Master of IT Sydney degree programs you will rest assured that the school of your virtual campus is with the adequately high degree of educational excellence and teaching experience. Besides, the virtual environment will offer you a satisfying opportunity to share the training experiences with other students. the simplest professionals, your instructors, and tutors, are going to be available to you via e-mail, instant chat, VoIP, and video conferencing practically on round-the-clock schedule; the foremost ambitious personal goals of enrichment also professional enhancement are going to be met on a part of the program resources with abundance.

The main objective of recent learning is to cater to the requirements of busy working professional who is trying to find a chance to continue their education and further the career growth through the master’s degree. For any working professional who cares about advancing of career and securing of the longer-term life-time success there is no better option than a master’s degree program.

Attract your Career with Master of IT Sydney Degree for Advantages

The number of specializations is offered to aspiring students at Master of IT course of study by VIT Australia is extremely wide, just devote several some time and energy to look and you are bound to come up with a program that completely suits your aspirations and career objective also. Surely, you would like to carefully study the knowledge associated with the curriculum (teaching program) of the varsity in question. you ought to confirm that the offered subjects answer your aims fully, so you will not waste your money and time down the drain or that might be a crying shame!

You should be prepared for the very fact that Master of IT Sydney degree by VIT Australia in certain ways are often different from programs of lesser academic level, like associate's and bachelors. In some specialization. you will be required to spend a limited amount of your time on campus, though the main a part of the training are going to be certainly conducted in mode. In some ways this may be determined by the where you are getting your degree training. But the amount of your time required on campus is typically very small, so even you have got a particularly busy employment schedule you will be always in position to manage it, anyway. Since your Master of IT Sydney degree may be a precious investment into your life-time career success it is quite worth some effort on your part.

The main prerequisite of the being accepted to a master’s degree program may be a bachelors, which you are required to possess. just in case you are doing not have your bachelor’s degree than you will obtain it both through a bachelor’s degree program or a standard regular college or university. Surely, the choice is seeming to be a far better choice just in case you are already a busy working professional in your line of specialization.

When taking over a Master of Information Systems and Technology degree you are entitled to settle on from an exceptionally wide selection of disciplines and professional specialization. Master of IT Sydney Degree training is out there within the subjects differing from business administration to information technology, from criminal justice to communication, from medicine to welfare work, to not mention such wide field as education, and lots of others.

For getting more information visit here VIT - Victorian Institute of Technology.

14/123 Queen St, Melbourne VIC 3000, Australia

1300 17 17 55 (or) support@vit.edu.au

[ilogicall-blog]

VoIP business phones are going to replace all the old copper network based analog phones. The new Voip phones are designed to give you the edge of better communication with your customers and within your organization. You can opt for an IP PBX phone system or fully hosted IP PBX.

[innonet-blog1]

Advanced features are delivered at a superior price compared with legacy and competing hosted telephony solutions providing a dramatically lower total cost of ownership. Contact Innonet, best Telephone Service Providers in Australia.

[ahbusinesstechnology]

Information Technology Infrastructure project

Information Technology (IT) Infrastructure is a big topic in IT development. This article will focus on a proposal project to develop IT in AusEd which is an educational organisation in Australia. This organisation has extended to many different locations, therefore IT infrastructure development has an important role to support business activities to achieve the organisation's vision in future and sustainable development via green environment and save energy.

Project Preliminaries Description

AusEd is an online learning university that has provided IT programs. It is easy to see its role as allowing students to “be what they want to be” through these online programs. Students can gain university degree without going to campus. IT discipline-specific skills and generic transferable skills have been assisted by the learning opportunities that have been supported by communities, industries and businesses in partnership. These links will create alternative learning experiences and opportunities to add more benefits into the learning journey of students. AusEd’s aim is to offer a diverse community of career professional that can contribute to social change positively. The organisation prides itself on being a professional provider, creating postgraduate education to many who want to get a fantastic opportunity to experience it. Therefore, this project will support AusEd to analyse some possible problems in IT infrastructure and suggest some crucial solutions that assist them to improve the service quality, efficient system operation and adapt to rapidly changing technology in IT infrastructure.

Purpose and scope of the problem space as well as business context

Before raising the purpose and scope of the problem, there is an analysis to understand the business circumstance in term of information technology infrastructure system development. Business context: AusEd online education has currently focused on three major divisions sales, course delivery, and operations. Firstly, the sales department has managed the sales and marketing operation. Managing agents and code promotion are the mains targets. SugarCRM is an important enterprise application for customer relationship management that has been used to assist these activities from sales department to empower the company to gain and retain customers. Secondly, course delivery division has distributed for the development of course material and running the special study centres and others. Thirdly, the operations division has controlled all the operations encompassing accounting, email and other essential services. MYOB is the essential application that they has implemented to manage accounting activities. For enhancing sustainable development, the organization has conduct a crucial strategic plan including two main parts. The first part is increasing income by diversifying sources of funding such as Australia's AusAid and New Zealand's NZAid. In order to archive this plan, they add more education services to areas with low quality and unstable Internet connections. In addition, AusEd also wants to improve reliability of student assessments. The second thing is minimising cost of none-core activities. For details, AusEd will seriously consider to reduce various supportive activities on operations and technology development. Purpose and scope of the problem In this part, the purpose and scope of the problem will consider after analysing business context. AusEd has a specification feature that all educational activities are online learning so that networking infrastructure is an important role such as website learning, email, external agents and management applications. In addition, the major subject in university is Information Technology so that IT infrastructure must be good enough to ensure all education activities are reliable and stable. After reviewing the current system, educational activities features and AusEd’s development strategies, this project will suggest some beneficial points to enhance the performance, technology and security of the current system in order to achieve minimising cost as much as possible.

Scope of the system descriptions and assumptions

Scope of the system descriptions In general view, AusEd has five main sites in many different places, including two branch offices in Pt. Moresby and Suva and four study centres in Melbourne, Sydney, PNG and Suva that will connect with head office in Darwin through the internet environment as a diagram illustrates below:

When these sites connect through the Internet environment, there will have two popular methods to connect between these sites encompassing centralized and distributed networking. After analysing the current system and also current business circumstance, the project will select the centralization method. This method will bring many beneficial points, particularly, minimising cost of system facilities and reducing employee operation cost in each sites, according to Lann (2017). On the other hand, maintenance cost and updated cost on network equipment for each site decrease, significantly but it still has been operated on high performance and security through the high technology networking devices from datacentre services (Null & Labor 2014). Overall, the selected method can adapt to AusEd business line and the strategies in long-term development and will be described more detail in system design. Assumptions The project will have some assumptions for designing the new system for AusEd. Firstly, the project assumes that just only Darwin has already got a current system such as server, PCs, laptop and basic networking devices such as cables, routers, WIFI modem. The remained sites need to setup new subsystems that are similar the system in head office. Secondly, AusEd’s policies allow the new system to use open source software. Besides, AusEd will hire some different kinds services in the same datacentre in one vendor in Darwin Australia such as, VM (Virtual Machine) domain controller server, VM DNS server, VM files server and VM database server, firewall application, VPN services and Internet service. Secondly, the project assumes that Head-office will have 120 users, branch office 40 users and study centre 100 users.

Appropriate System design by using suitable schematic diagrams

Networking diagram for AusEd’s new system In diagram (H), the system can divide into three main groups, encompassing two groups for external site and one group for internal site. The first group for external site include all kinds of cloud services such as email, website hosting, applications and VoIP and the other one is remote users and mobile users. A group for internal site is head office in Darwin, two branch offices in Suva and Pt. Moresby and four study centres in PNG, Suva, Sydney and Melbourne. However, in PNG, Suva and Pt. Moresby sites the branch offices and study centre will connect to data centre-Cloud Services in Darwin through VPN connection with the network private port as showing in diagram (H). There are some main features that new system can provide as requirements: Allow each internal site can connect to datacentre following private port. Allow external sites as mobile users or remote users can connect to datacentre though VNP through firewall. Allow internal site from different location such as Suva, PNG and Pt. Moresby to connect through VPN with private port. Allow all cloud services such as email, Internet, database from different enterprise to connect through cloud port. Allow server to use open-source software for example: Linux, OpenVPN… Setup security applications such as anti virus such as Norton, KIS… Support VoIP for 3 offices and 4 study centres.

New system for head office in Darwin and two remote sites in Suva and Pt. Moresby For more detail as diagram below, some requirements functions such as supporting scan, printing and sharing files, email, VoIP, connecting database with other enterprise as Sugar CRM, MYOB and ensuring learning online website- Moodle online 24/7, security system as anti virus malwares…

New system for four study centres in Sydney, Melbourne, Suva and PNG

As the requirements, a new system must support for 120 users in each study centre. Therefore, the networking devices will be the same with the head office but it will be different in configuring the system and the connection method. Head office will use LAN connection whereas some study centres in difference location will use VPN connection because of security issues through the Internet environment (Stallings & Case 2013). Some essential functions are required such as: • Photocopying, scanning and printing facilities • Wi-Fi networking to permit learners to connect their devices or laptops to the Internet and University systems • Students can access Moodle website for online learning. • Student can use other resource for studying including desktop PC, online library resources and technology. • Student can use phone to call home over the Internet (VoIP). Some main and important issues consider in new design system a.Datacenter-Cloud services selection According to Warren (2016), there are three mains criteria for selecting data center vendors. -Location: choose a vendor that has a nearest location with the organization, particular head office, in term of management issues. -Capacity: there are two main requirements based on analysis steps include, performance and reliability. Datacenter must have tier III qualification that ensures the system to be available during their backup or maintenance (Null & Labor 2014). In addition, vendor’s service must address to AusEd’s capacity and scale requirements. -Interconnect: this issue relates to AusEd’s interconnect requirements such as cloud speed connection and inter-connect to a lot of other providers to create a bundled service as MYOB, SugarCRM and Moodle. b. Facilities issues Before buying process conducted, selecting suitable facilities is the key point that can cut cost for the budget. For example, all sites are basically similar network infrastructure. However, head office have 120 users that will be implemented special networking devices such as strong router, Wi-Fi router and switch with having enough performance for 120 users and the two branch offices will use normal networking devices for supporting 40 users because of minimising cost strategy. c. Security This project will select some security methods to protect the new system from top information security concerns for this enterprise such as - Data Breach: According to Karena (2014), embarrassing data breaches officially become more popular and known as mega breaches. According to Sean Kopelke as senior director of technology at Symantec, smaller companies are the easier targets that hackers will gain access because of weakness IT infrastructure. -Ransom ware, hacker, mobile threats, attack on point-of-sale system and attack on IoT devices. Therefore, the projects choose using VPN devices and cloud port for external sites, deploying firewall, using private port for internal sites. Besides, this will deploy antivirus software as Norton or KIS for servers. d. Using open source software: OpenVNP for VPN connection, Linux for servers and Moodle for e-learning website in term of reducing cost.

A complete list of equipment, devices necessary for the design

Based on new designed system, this project proposes a complete list of devices and cloud services for deploying a new system. (Appendix-Download)

A cost analysis of the proposed Infrastructure design

There are two complete list of price for devices, software and services, including selected vendors and estimated cost (Appendix-Table1 and Table 2). These lists are selected based on AusEd’s strategies and requirements. This project considers keeping all services of software that AusEd has used because of their stability and saving time and budget. In order to minimising cost, the project does not conduct exchange email server instead of using office 365 services. This pack of services can save more cost if the Office 365 business premium is selected. It includes Ms-Office 2016 full package with 5 licences for PC, tablet and phone, email service and teleconference. In security software, the project suggests to use Kaspersky Endpoint Security because of saving cost and good performance (Egan 2017). The estimated total cost of hardware, services and software for 150 users at once initiate setup is approximate AUD 583,000 (523,000+60,000) (Appendix Table 1 and Table 2). Cost is paid for monthly maintenance services and software is around $80,000.

Sustainable global economy and environmental responsibilities

The project is not only focus on bringing more benefits for the organisation but also consider about sustainable global economy and environmental issues. There are some responsible actions for these issues. Firstly, the project is setup following the Green IT trends. Using IT devices are low electric consumptions in order to save energy for sustainable development. Secondly, the project uses some new technological methods such as virtualization for saving energy and protect environment (Lann 2013). This method can reduce quantity of using physical equipment to save cost, energy and protect environment by less releasing old severs. On the other hand, desktop PCs are setup sleep mode and electrical devices are unplugged when unused. According to Ohio University and Mulquiney (2011), these actions can reduce cut energy consumption by more than 70%. Another actions respond to environmental protections such as hiring green office buildings such as Meinhardt building, using datacentre services that consume electricity creating by solar. For example, using solar power, some datacentres in Australia can cut off 40% in electric bills (SMH 2012).

References

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Appendix

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