#Verint Speech Analytics
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Speech Analytics Market Disruption: Revolutionizing Communication Insights
Key Insights from the Speech Analytics Market Study
Dominance of Solutions Segment
In 2022, the solutions segment is poised to dominate the speech analytics market, driven by the rising adoption of speech analytics software across call centers and retail industries. The segment's growth is further propelled by the escalating demand for reporting tools, customer experience solutions, and compliance management tools.
Sales and Marketing Management Leading the Way
Within the realm of applications, sales and marketing management emerges as the dominant segment, fueled by the need for improved customer experience and effective sales strategies. The segment's growth is underpinned by the rising demand for call monitoring solutions, sentiment analysis, and the identification of cross-selling opportunities.
IT & Telecommunications Spearheading Market Growth
The IT & telecommunications sector is slated to lead the speech analytics market in 2022, driven by the increasing demand for actionable insights among telecom companies. Factors such as customer retention strategies, cross-selling initiatives, and data analytics contribute to the sector's dominance.
Asia-Pacific: A Hotbed of Growth
In 2022, the Asia-Pacific region is poised to witness the highest CAGR, fueled by escalating technology expenditures and the growing adoption of speech analytics solutions among SMEs. Countries like Australia, China, and India are at the forefront of this growth, driven by a surge in technology adoption and increased awareness of speech recognition technologies.
Key Players
The key players operating in the global speech analytics market are NICE Ltd. (Israel), Verint Systems Inc. (U.S.), CallMiner, Inc. (U.S.), Genesys Cloud Services, Inc. (U.S.), Avaya Holdings Corp. (U.S.), Audio Analytic Ltd. (U.K.), Calabrio, Inc. (U.S.), Batvoice Technologies (France), Qualtrics, LLC (U.S.), Dialpad, Inc. (U.S.), WinterLight Labs (Canada), The Plum Group, Inc. (U.S.), Aural Analytics, Inc (U.S.), Amazon.com, Inc. (U.S.), Uniphore Technologies Inc. (India), Intelligent Voice Ltd (U.K.), Kwantics (India), Gnani Innovations Private Limited (India), and SAS Institute Inc. (U.S.).
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Key questions answered in the report-
Which are the high-growth market segments in terms of the component, application, organization size, deployment mode, and end-use industries?
What is the historical market for speech analytics market across the globe?
What are the market forecasts and estimates for the period of 2022–2029?
What are the major drivers, restraints, and opportunities in the global speech analytics market?
Who are the major players in the global speech analytics market, and what share of the market do they hold?
How is the competitive landscape?
What are the recent developments in the global speech analytics market?
What are the different strategies adopted by the major players in the market?
What are the geographic trends and high-growth countries?
Who are the local emerging players in the global speech analytics market, and how do they compete with the other players?
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#Speech Analytics Market#Speech Analytics#Voice Analytics#Verint Speech Analytics#Call Center Speech#Nexidia Speech Analytics#Speech Analytics Software
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Global Speech-to-Text API Market Volume to Reach 23,185 Tons by 2029
According to the latest report from Meticulous Research®, the global speech-to-text API market is anticipated to reach $10 billion by 2030, growing at a compound annual growth rate (CAGR) of 17.3% from 2023 to 2030. The market is also projected to expand to 23,185 tons in volume by 2029, with a CAGR of 6.2% during the forecast period.
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The market’s growth is fueled by the widespread adoption of voice-enabled devices, the increasing utilization of voice and speech technologies for transcription, and significant advancements in technology. Additionally, the rise in connected devices is contributing to this expansion. However, challenges such as limited accuracy in recognizing regional accents and dialects may constrain market growth.
Emerging opportunities include innovations in speech-to-text solutions tailored for individuals with disabilities and the development of APIs for rare and local languages. Data security and privacy concerns, however, remain critical challenges. A notable trend is the growing demand for voice authentication in mobile banking applications.
The speech-to-text API market is segmented into various categories including offering, deployment mode, organization size, application, and end user. The study also provides an analysis of regional and country-level markets and evaluates key industry competitors.
Offering: The market is divided into solutions and services. The solutions segment is expected to dominate in 2023 due to the increasing adoption of advanced electronic devices and the growing use of speech technology for transcription. This segment is also forecasted to record the highest CAGR during the forecast period.
Deployment Mode: Segmented into on-premise and cloud-based deployment, the cloud-based segment is anticipated to hold the larger market share in 2023. The adoption of cloud infrastructure, favored for its scalability and minimal in-house infrastructure requirements, is driving this segment’s growth. It is also projected to achieve the highest CAGR.
Organization Size: The market is divided between large enterprises and small & medium-sized enterprises (SMEs). In 2023, SMEs are expected to capture the larger market share, with increasing awareness about the benefits of speech-to-text APIs. The SME segment is also set to experience the highest CAGR.
Application: Key applications include transcription, customer experience & analytics, media & communications monitoring, subtitle & caption generation, consumer electronics command & control, automotive command & control, among others. The transcription segment is anticipated to lead in market share, while subtitle & caption generation is expected to record the highest CAGR.
End User: The market is segmented into B2B, B2C, B2G, and G2C. The B2B sector, particularly IT & Telecommunications, is expected to dominate in 2023 due to its extensive use of speech-to-text solutions in call centers. The healthcare sector is projected to experience the highest CAGR during the forecast period.
Geography: The market is divided into North America, Asia-Pacific, Europe, Latin America, and the Middle East & Africa. North America is projected to hold the largest market share in 2023, driven by the integration of speech recognition technologies and high adoption rates of advanced technologies. Asia-Pacific is expected to register the highest CAGR.
Key players in the global speech-to-text API market include Google LLC (U.S.), Microsoft Corporation (U.S.), Amazon Web Services, Inc. (U.S.), IBM Corporation (U.S.), Verint Systems Inc. (U.S.), Rev.com, Inc. (U.S.), Twilio Inc. (U.S.), Baidu, Inc. (China), Speechmatics (U.K.), VoiceCloud (U.S.), VoiceBase, Inc. (U.S.), Amberscript Global B.V. (Netherlands), Voci Technologies, Inc. (U.S.), AssemblyAI, Inc. (U.S.), and Vocapia Research SAS (France).
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Contact Center Analytics Market is Estimated to Witness High Growth Owing to Rising Adoption of AI-Based Solutions
The contact center analytics market enables contact centers to gather and analyze massive volumes of customer interaction data, both real-time and historic, to help optimize contact center performance and improve customer experience. It offers powerful speech/text analytics, predictive routing, real-time guidance, and performance monitoring to contact center agents, allowing for more personalized customer interactions.
Global contact center analytics market is estimated to be valued at US$ 2.10 Bn in 2024 and is expected to reach US$ 5.96 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 16.1% from 2024 to 2031. Key Takeaways Key players operating in the contact center analytics market are 8x8, Inc., CallMiner, Cisco Systems, Inc., EdgeVerve Limited, Enghouse Interactive, Five9, Inc., Genesys., Genpact Ltd., Metrocall, Mitel Networks Corp., NICE, Oracle, SAP SE, Servion Global Solutions, Verint Systems Inc. The key opportunities in the Contact Center Analytics Market Size include expansion of contact centers to emerging markets and the growing demand for speech analytics and AI capabilities to gain real-time customer insights. Rapid digital transformation across industries also provides lucrative opportunities for contact center analytics vendors. There is rising adoption of AI-based solutions that leverage technologies like machine learning, deep learning and natural language processing for advanced analytics. Technologies like predictive analytics, text analytics, speech analytics help analyze customer conversations and sentiment to enhance customer experience. Real-time guidance, performance monitoring using automation also improves agent performance and reduces costs. Market Drivers One of the Contact Center Analytics Market Analysis is the growing need to provide personalized customer experience across various sales and support channels. Contact centers are shifting focus from transactional interactions to building long term customer relationships. Analytics help analyze massive customer data to understand ever-evolving customer behavior and expectations. This allows customized service offerings across omnichannel communications to drive higher customer satisfaction and loyalty.
Challenges in Contact Center Analytics Market The contact center analytics market faces several challenges. One of the major challenges is data privacy and security. Many organizations struggle to gain customer trust around privacy and security of customer data. Analyzing large volumes of customer conversations and interactions generates massive amounts of sensitive customer data that needs to be securely stored and managed. Any data breach can severely damage customer relationships and brand reputation. Integrating contact center analytics solutions with existing IT infrastructure is another challenge for organizations. Legacy systems often need upgrades to support advanced analytics capabilities. Lack of skilled workforce and high implementation costs are also significant hurdles for wider adoption of contact center analytics. SWOT Analysis Strengths: Contact center analytics helps optimize customer experience and agent performance. Deeper insights into customer journeys can improve first call resolutions. Advanced speech and text analytics extract hidden patterns from conversations. Weaknesses: Significant upfront investments and ongoing maintenance costs. Lack of in-house analytics expertise hampers full utilization. Data privacy and security concerns reduce customer willingness to share information. Opportunities: Expanding application in verticals like eCommerce, healthcare and financial services. Integration with AI platforms will enhance predictive capabilities. Growth of remote work increases need for interaction monitoring and quality management. Threats: Stricter data privacy regulations increases compliance requirements. Competition from specialized point solutions and open-source alternatives. disruptive technologies like chatbots can replace some agent roles. Geographical Regions North America accounts for the largest share of the global contact center analytics market currently, in terms of value. This is attributed to early adoption of advanced analytics across industries for improving customer experience. The presence of major solution vendors and widespread tech spending in the region also contributes to its leadership position. Asia Pacific is poised to witness the fastest growth during the forecast period owing increasing digitalization of enterprises, rising spending on customer-centric technologies by BPO firms based in India and China, and rapidly expanding e-commerce sector. The contact center analytics market in Europe is concentrated in Western countries like Germany, UK and France. Growing importance of omnichannel customer support is a key driver for adoption across industries from banking and insurance to retail and manufacturing. The market is at a nascent stage in other emerging regions of Latin America, Middle East and Africa but expected to gain momentum over the long term.
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TOP 10 COMPANIES IN SPEECH-TO-TEXT API MARKET
The Speech-to-text API Market is projected to reach $10 billion by 2030, growing at a CAGR of 17.3% from 2023 to 2030. This market's expansion is fueled by the widespread use of voice-enabled devices, increasing applications of voice and speech technologies for transcription, technological advancements, and the rising adoption of connected devices. However, the market's growth is restrained by the lack of accuracy in recognizing regional accents and dialects in speech-to-text API solutions.
Innovations aimed at enhancing speech-to-text solutions for specially-abled individuals and developing API solutions for rare and local languages are expected to create growth opportunities in this market. Nonetheless, data security and privacy concerns pose significant challenges. Additionally, the increasing demand for voice authentication in mobile banking applications is a prominent trend in the speech-to-text API market.
Top 10 Companies in the Speech-to-text API Market
Google LLC
Founded in 1998 and headquartered in California, U.S., Google is a global leader in search engine technology, online advertising, cloud computing, and more. Google’s Speech-to-Text is a cloud-based transcription tool that leverages AI to provide real-time transcription in over 80 languages from both live and pre-recorded audio.
Microsoft Corporation
Established in 1975 and headquartered in Washington, U.S., Microsoft Corporation offers a range of technology services, including cloud computing and AI-driven solutions. Microsoft’s speech-to-text services enable accurate transcription across multiple languages, supporting applications like customer self-service and speech analytics.
Amazon Web Services, Inc.
Founded in 2006 and headquartered in Washington, U.S., Amazon Web Services (AWS) provides scalable cloud computing platforms. AWS’s speech-to-text software supports real-time transcription and translation, enhancing various business applications with its robust infrastructure.
IBM Corporation
Founded in 1911 and headquartered in New York, U.S., IBM Corporation focuses on digital transformation and data security. IBM’s speech-to-text service, part of its Watson Assistant, offers multilingual transcription capabilities for diverse use cases, including customer service and speech analytics.
Verint Systems Inc.
Established in 1994 and headquartered in New York, U.S., Verint Systems specializes in customer engagement management. Verint’s speech transcription solutions provide accurate data via an API, supporting call recording and speech analytics within their contact center solutions.
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Rev.com, Inc.
Founded in 2010 and headquartered in Texas, U.S., Rev.com offers transcription, closed captioning, and subtitling services. Rev AI’s Speech-to-Text API delivers high-accuracy transcription services, enhancing accessibility and audience reach for various brands.
Twilio Inc.
Founded in 2008 and headquartered in California, U.S., Twilio provides communication APIs for voice, text, chat, and video. Twilio’s speech recognition solutions facilitate real-time transcription and intent analysis during voice calls, supporting comprehensive customer engagement.
Baidu, Inc.
Founded in 2000 and headquartered in Beijing, China, Baidu is a leading AI company offering a comprehensive AI stack. Baidu’s speech recognition capabilities are part of its diverse product portfolio, supporting applications across natural language processing and augmented reality.
Speechmatics
Founded in 1980 and headquartered in Cambridge, U.K., Speechmatics is a leader in deep learning and speech recognition. Their speech-to-text API delivers highly accurate transcription by training on vast amounts of data, minimizing AI bias and recognition errors.
VoiceCloud
Founded in 2007 and headquartered in California, U.S., VoiceCloud offers cloud-based voice-to-text transcription services. Their API provides high-quality transcription for applications such as voicemail, voice notes, and call recordings, supporting services in English and Spanish across 15 countries.
Top 10 companies: https://meticulousblog.org/top-10-companies-in-speech-to-text-api-market/
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Speech to Text API Market Size, Share, Trends, Forecast 2030
The Speech-to-Text API Market Size and Overview Report for 2023 presents a detailed analysis of the latest trends in the global Speech-to-Text API Market Size. The report covers new product launches, market contributions, partnerships, and mergers during the forecast period. It provides a comprehensive overview of the market, including market segmentation and highlights the characteristics of the global market.
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List of Key Companies Profiled:
Amazon Web Services, Inc.
Google LLC
IBM Corporation
Microsoft Corporation
Nuance Communications, Inc.
com, Inc.
Speechmatics
Verint Systems, Inc.
Vocapia Research SAS,
VoiceBase, Inc.
Driver: Increasing Rate of Recovery of Financial Losses to Stimulate Speech-to-Text API Market Size
The increase in the rate of recovery of financial losses is anticipated to augment the growth of the Speech-to-Text API Market Size within the estimated period. Speech-to-Text API Market Size helps all organizations and enterprises mitigate losses from a variety of incidents that take place every day, from a data breach involving sensitive customer information to network damage and disruption. Though does not protect any organization against the hack itself, it does offer help before, during, and after an attack. Further, it also helps with the costs associated with remediation, including payment for legal assistance, crisis communicators, investigators, and customer credits or refunds. However, the lack of awareness related to Speech-to-Text API Market Size Moreover, the increasing adoption of artificial intelligence and blockchain technology for risk analytics is further anticipated to support the growth in the years to come.
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Speech Analytics Market Is Likely to Experience a Tremendous Growth in Near Future
Global Speech Analytics Market Report from AMA Research highlights deep analysis on market characteristics, sizing, estimates and growth by segmentation, regional breakdowns & country along with competitive landscape, players market shares, and strategies that are key in the market. The exploration provides a 360° view and insights, highlighting major outcomes of the industry. These insights help the business decision-makers to formulate better business plans and make informed decisions to improved profitability. In addition, the study helps venture or private players in understanding the companies in more detail to make better informed decisions. Major Players in This Report Include
NICE (Israel)
Verint (United States)
Micro Focus (United Kingdom)
Avaya (United States)
Genesys (United States)
Google (United States)
AWS (United States)
Vonage (United States)
OpenText (Canada)
Calabrio (United States)
Speech analytics solutions can convert call recordings to actionable data, and then translate the data into valuable insights that are effective across the enterprise. These solutions are used to handle a broad range of interactions with customers. Enterprises across the globe have incorporated speech analytics through a combination of internally recorded data, social media as well as external syndicated data primarily to create a cutting -edge solution, to gain a better understanding of their customer requirements and reduce churn. Market Drivers Increasing need to improve the customer journey and overall experience
Growing demand to monitor and improve agent performance
Market Trend Adherence to regulatory and compliance standards
Rising need to predict customer intent and monitor agent behavior
Opportunities Use of AI and ML-based technologies to facilitate real-time actionable customer insights
The growing need for cloud-based speech analytics solutions to bolster customer retention
Challenges Complex data ecosystem leading to data breaches and security issues
The Speech Analytics market study is being classified by Type (Solutions (Speech Engine, Indexing and Query Tools, Reporting and Visualization Tools, Workforce Optimization, Others, Services (Professional Services, Managed Services)), Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales and Marketing Management, Competitive Intelligence, Risk and Compliance Management, Others), Deployment Mode (Cloud, On-premises), Organization Size (SMEs, Large Enterprises), Industry Vertical (BFSI, Retail and eCommerce, IT and Telecom, Energy and Utilities, Travel and Hospitality, Government, Healthcare and Life Sciences, Media and Entertainment, Others) Presented By
AMA Research & Media LLP
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Enterprise Feedback Management Market Research Report 2022 - 2032
The market for Enterprise feedback management is anticipated to reach US$ 10,400 Million by 2032 from its current value of US$ 1,935 Million in 2022. During the forecast period of 2022–2032, the market is anticipated to grow at a CAGR of 18.3%.
The Enterprise feedback management is a software that collects and manages customer feedback, combine data, generate results, and helps to get customer insights of products or services offered by various organizations.
Modern enterprise feedback management includes functionalities such as bundling of business feedback from multiple channels and areas including employees, partners and social media etc.
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Many organizations use survey tools to generate reports and insights that are crucial to successful customer relationship management (CRM) strategy. Enterprise Feedback Management systems are used by many small and midsized businesses in order to gather feedback from conversions, evaluate the combined and standardize customer service solutions.
Advanced technology solutions in enterprise feedback management such as real-time speech and text analytics capabilities help organization to take this customer survey tools and technologies to the next level that enables organizations to react to the customer feedback and influence them at crucial points of business.
Enterprise Feedback Management Market: Market Dynamics
Real-time customer insights on smartphones and other devices and emergence of social media are the driving factors in the enterprise feedback management market. Since customers are insecure about providing private information to different vendors, privacy issues restrains the growth of enterprise feedback management market.
Adoption of multiple channels and innovation, and changing servicing priorities are driving interest and adoption which are expected to create opportunities for enterprise feedback management market, in the coming years.
Global Enterprise Feedback Management Market: Competition Landscape
Few prominent players in Enterprise Feedback Management market include IBM Corporation, Verint Systems Inc., MaritzCX, MirrorWave, Qualtrics, LLC, Ipsos SA, InMoment, Inc., Cvent, Inc., Confirmit, Inc., and Ambivista etc.
Enterprise Feedback Management Market: Regional Outlook
Presently, North America is estimated to hold the largest share in enterprise feedback management market followed by Europe, Asia-Pacific, and MEA regions. North America is expected to contribute to significant growth in the forecast period owing to the adoption of advanced technologies and customer survey tools in enterprise feedback management. Latin America and MEA are projected to contribute significantly over the forecast period.
Regional analysis includes
North America (U.S., Canada)
Latin America (Mexico. Brazil)
Western Europe (Germany, Italy, France, U.K, Spain)
Eastern Europe (Poland, Russia)
Asia Pacific (China, India, ASEAN, Australia & New Zealand)
Japan
Middle East and Africa (GCC Countries, S. Africa, Northern Africa)
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Global Enterprise Feedback Management Market: Market Segmentation
Enterprise Feedback Management market can be segmented by enterprise type, touch point, verticals, and region.
Segmentation by enterprise type in Enterprise Feedback Management market:
Small Enterprises
Medium Enterprises
Large Enterprises
Segmentation by touch point in Enterprise Feedback Management market:
Company Website
Branch/Store
Web
Call Center
Social Media
Segmentation by verticals in Enterprise Feedback Management market:
Energy & Utilities
BFSI
Healthcare
Automotive
Transportation
Consumer goods & Retail
Media & Entertainment
Hospitality
Manufacturing
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Speech Analytics Market Trends, Size, Share, Growth, Industry Analysis, Advance Technology and Forecast 2026
Speech Analytics Market Trends, Size, Share, Growth, Industry Analysis, Advance Technology and Forecast 2026
NICE (US), Micro Focus (UK), Verint (US), Avaya (US), OpenText (Canada), Google (US), Vonage (US), Geneys (US), Calabrio (US), CallMiner (US), AWS (US), Clarabridge (US), Almawave (Italy), Talkdesk (US), Alvaria (US), Castel (US), VoiceBase (US), Intelligent Voice (US), CallTrackingMetrics (US), Five9 (US), 3CLogic (US), CloudTalk (US), Deepgram (US). Speech Analytics Market by Component…
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Data Science Platform Market Size Analysis, Growth, Share Investment Strategies and Competitive Insights To 2027
Market Overview
The emergence of the internet has caused production and recording of humungous amounts of data. Use of various social media platforms, digital media to create and share content has been a significant contributor to the emergence of the concept of big data. Such data contains many useful but hidden trends that can help organizations with various decisions. Rising use of social media, digital media and a shift of business operations to cloud-based platforms has enabled organizations to capture intricate details and trends in the data that is being produced each minute with the help of content analytics solutions. Along with better decision making, it aids organizations in providing better forecasting and helps end users to achieve improved process and efficiency while optimizing economies of scale.
On the advent of various interactive platforms, including a rise in the usage of social media, increasing shift towards electronic record maintaining in many industrial sectors, the demand for content analytics solutions is elevated. Factors such as ease in the availability and accessibility of smart communication devices and enhanced technological infrastructure are influencing significant growth in the global content analytics market. The latest report published by Market Research Future (MRFR) has prognosticated a lucrative 22% CAGR for content analytics market during the assessment period.
Segmental Analysis
The Global Content Analytics Market has been segmented by application, deployment and vertical. By application, the market is segmented into speech analytics, text analytics, web analytics, and social media analytics. Based on deployment, the content analytics market is segmented into cloud and on-premise. By vertical, the market is segmented into IT & telecommunication, BFSI, retail & consumer goods, healthcare, government, travel & hospitality, and media & entertainment.
Key Players
Due to the presence of multiple players who strive to capture a greater share, the global content analytics market appears to be moderately fragmented during the forecast period of 2017 and 2023. The report published by Market Research Future has profiled the significant players in the content analytics market to provide a comprehensive overview of their operations and strategies.
Some of these prominent players present in the global content analytics market include International Business Machine Corporation (U.S.), Adobe Systems, INC. (U.S.), Clarabridge, INC. (U.S.), Interactive Intelligence Group, INC. (U.S.), Opentext Corporation (Canada), Oracle Corporation (U.S.), Verint Systems (U.S.), Nice Systems LTD. (Israel), SAP SE (Germany), and SAS Institute, INC. (U.S.).
Detailed Regional Analysis
North America is estimated to witness market growth for content analytics owing to high adoption of cloud-based solutions by organizations and a need to improve the information governance in organizations. The study conducted by Market Research Future concludes that Europe is anticipated to showcase significant market growth for content analytics solutions. The Asia Pacific is estimated to garner the fastest growth due to continuous investments in research and development of content analytics market. Further, the robust growth in the e-commerce trends to attract new customers is driving substantial growth to the content analytics market in the region. The Asia Pacific is also witnessing higher adoption of content analytics tools by small and medium enterprises. Emergent countries such as India and China are seen adopting content analytics tools on a large scale due to increasing population, growing IT landscape and expanding e-commerce industries. Moreover, competitive advantage, budding retail sector, and proliferated technological advancements in cloud, analytics, and mobile technologies are boosting growth in the content analytics market in the region.
Industry Update
February 2019: BriefCam announced that its extensible video content analytics platform had achieved certification with Milestone Systems’ XProtect video management software. BriefCam can be seamlessly integrated with third-party products, and provides partners and end users with similar opportunities of freedom of choice and delivers a disruptive, scalable as well as an easy to use video content analytics platform.
Access Report Details @ https://www.marketresearchfuture.com/reports/content-analytics-market-3956
TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION
1.2 SCOPE OF STUDY
1.2.1 RESEARCH OBJECTIVE
1.2.2 ASSUMPTIONS
1.2.3 LIMITATIONS
1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH TYPE
2.2 PRIMARY RESEARCH
2.3 SECONDARY RESEARCH
2.4 FORECAST MODEL
2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
….
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS
7.2 COMPANY PROFILES
7.2.1 INTERNATIONAL BUSINESS MACHINE CORPORATION (U.S.)
7.2.2 ORACLE CORPORATION (U.S.)
7.2.3 ADOBE SYSTEMS, INC. (U.S.)
7.2.4 CLARABRIDGE, INC. (U.S.)
7.2.5 INTERACTIVE INTELLIGENCE GROUP, INC. (U.S.),
7.2.6 OPENTEXT CORPORATION (CANADA)
7.2.7 VERINT SYSTEMS (U.S.)
7.2.8 NICE SYSTEMS LTD. (ISRAEL)
7.2.9 SAP SE (GERMANY)
7.2.10 SAS INSTITUTE, INC. (U.S.)
7.2.11 OTHERS
…
About Market Research Future:
At Market Research Future (MRFR), we enable our clients to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.
MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients. Our market research studies by Solutions, Application, Logistics and market players for global, regional, and country level market segments, enable our clients to see more, know more, and do more, which help to answer all their most important questions.
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There is a noteworthy race between many new start-ups and internet giants to obtain them. In this article we will talk about Top 15 Hot Artificial Intelligence innovations that one should know.
Natural Language Generation
Even for humans to communicate efficiently and clearly can be tricky. Similarly, for machines to process information is an entirely different process than the human brain, And it can be extremely tricky and complex. Natural Language Generation is a sub discipline of AI that converts text into data and helps the systems to communicate ideas and thoughts as clearly as possible. It is used in customer service, widely, to create reports and market summaries.
Speech Recognition
Speech Recognition is used to convert and transform human speech into a useful and comprehensive format for computer applications to process. The transcription and transformation of human language into useful formats is witnessed often nowadays and is growing rapidly. Companies like NICE, Nuance Communications, OpenText and Verint Systems offer speech recognition services.
Machine Learning Platforms
Machine Learning is a sub discipline of computer science as well as an important branch of Artificial Intelligence. Its objective is to develop new techniques enabling computers to learn and hence become more intelligent. With the help of algorithms, APIs (application programming interface), development, training tools, big data and applications, machine learning platforms are becoming more popular.
Virtual Agents
A virtual agent refers to a computer agent or a program that is capable of interacting effectively with humans. Trending on charts top 15 hot artificial intelligence technologies, currently, it is used in customer service through Chat bots as well as a smart home manager. Companies that provide virtual agents are Apple, Google, Amazon, Artificial Solutions, Assist AI, Creative Virtual, IBM, IPsoft, Microsoft and Satisfi.
Decision Management
Artificially Intelligent machines have the capability of introducing logic to AI systems in order to gear them up to be used for training, maintenance and tuning. In order to add value to the business and profitable, decision management is already being used by organizations by incorporating it into their applications to propel and execute automated decision.
Robotic Process Automation
Robotic Process Automation refers to the functioning of corporate processes due to the mimicking human tasks and automate them. In this particular sphere, it is important to bear in mind that AI is not meant to replace humans, but to support and complement their skills and talent. Companies like Pega systems, Automation Anywhere, Blue Prism, UiPath and WorkFusion focus on this process.
Text Analytics and Natural Language Processing (NLP)
Natural Language Processing focuses on the interactions between human languages and computers. It uses text analytics to analyse the structure of sentences as well as their interpretation and intention through machine learning. This technology is widely adopted in fraud detection and for security systems. Many automated assistants and applications derive unstructured data by NLP.
Bio-metrics
Bioetrics deals with the recognition, measurement and analysis of the physical features of the body’s structure, form and human behavior. It fosters organic interactions between machines and humans as it works with touch, image, speech and body language. It is predominantly used for the purpose of market research. #VR, Affectiva, Agnitio, FaceFirst, Sensory, Synqera and Tahzoo provide this technology service.
Read More @ https://www.edureka.co/blog/top-15-hot-artificial-intelligence-technologies/
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To define, describe, and predict the speech analytics market by component (solutions and services), application, organization size, deployment mode, vertical, and region
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Global Voice Assistant Market Size, Share, Demand and Growth Forecast to 2027
The Global Voice Assistant Market Research Report published by VynZ Research offers first-hand data, qualitative and quantitative analysis by industry analysts, and inputs from industry experts and stakeholders across the entire chain. The research examines current market trends, macroeconomic factors, regional analysis in-depth, as well as market attractiveness by segment.
The Global Voice Assistant Market is anticipated to be valued at USD 6.2 billion by 2027, registering a market growth rate 28.5% CAGR during the 2021-2027. The Market research offers SWOT analysis of competitors including external environment analysis and PEST analysis. Furthermore, the Market study provides business methods for dealing with COVID-19 impact on the Market.
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Segmentation Analysis:
The study report examines significant market characteristics and latest developments, as well as research about relevant market segments and sub-segments, in-depth.
Segmentation of the Global Voice Assistant Market
By COVID-19 Impact on Voice Assistant Market
Pre COVID-19 Market size and forecast to 2027
Post COVID-19 Market size and forecast to 2027
By Component
Professional
Managed
By Deployment
On-Premises
Cloud-Based
By Vertical
Banking, Financial Services, and Insurance (BFSI)
Retail and E-commerce
Healthcare
Automotive
Others
By Technology
Natural Language Processing (NLP)
Speech Recognition
Voice Recognition
Text-to-Speech Recognition
By Application
Messenger Bots
Websites
Contact Centers
Others
By End-User
Small and Medium-Sized Enterprises (SMEs)
Large Enterprises
Individuals
Prominent Leading Companies and Regional Outlook of Global Voice Assistant Market Share Analysis
The report also covers the market's major strategic developments, such as R&D, M&A, agreements, novel product launches, collaborations, partnerships, joint ventures, and regional growth of the market's competing firms on a global and regional scale.
Furthermore, the study includes Porter's five forces analysis of the industry to understand the impact of various factors on the growth of the market, such as bargaining power of suppliers, rivalry among competitors, the threat of new entrants, threat of substitutes products or service, and bargaining power of supplier.
The major industry players across the value chain for Global Voice Assistant Market include:
IBM Corporation
Salesforce.com Inc.
Amazon.com Inc.
Apple Inc.
Microsoft Corporation
Verint Systems Inc.
Nokia Corporation
Alphabet Inc.
Orange SA
Samsung Electronics Co. Ltd.
Some of the frequently asked questions addressed in the report include:
- What are the trends and drivers impacting the Global Voice Assistant Market?
-Preparation of SWOT and PESTLE analysis of competitors in the market.
-What are the regions covered in the report and the opportunities prevalent in the region leading to the growth of the market?
-What are the segments covered in the report and the strategies adopted by Industry Players in the Report?
-What are the innovative technologies in the market that are covered and their outlook?
-What are the regulations initiated by the government so as to expand the market?
- What are some recent trends that may have an impact on the product/service and return on investment (ROI)?
More Reports by VynZ Research:
Global Advanced Analytics Market – Analysis and Forecast (2021-2027)
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Global Revenue Assurance Market – Analysis and Forecast (2021-2027)
About Company:
VynZ Research is a global market research firm offering research, analytics, and consulting services on business strategies. VynZ Research has a recognized trajectory record and our research database is used by many renowned companies and institutions in the world to strategize and revolutionize business opportunities. The company focuses on providing valuable insights on various technology verticals such as Chemicals, Automotive, Transportation, Energy, Consumer Durables, Healthcare, ICT and other emerging technologies.
#Voice Assistant Market#Voice Assistant Market size#Voice Assistant Market share#Voice Assistant Market demand#Voice Assistant Market outlook#Voice Assistant Market analysis
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Global Speech Analytics Research Report 2022 - Industry Size, Share, Demands, Regional Analysis & Estimations Till 2028
The Global Speech Analytics Market Report, in its latest update, highlights the significant impacts and the recent strategical changes under the present socio-economic scenario. The Speech Analytics industry growth avenues are deeply supported by exhaustive research by the top analysts of the industry. The report starts with the executive summary, followed by a value chain and marketing channels study. The report then estimates the CAGR and market revenue of the global and regional segments.
Base Year: 2021
Estimated Year: 2022
Forecast Till: 2028
The report classifies the market into different segments based on type and product. These segments are studied in detail, incorporating the market estimates and forecasts at regional and country levels. The segment analysis is helpful in understanding the growth areas and potential opportunities of the market.
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A special section is dedicated to the analysis of the impact of the COVID-19 pandemic on the growth of the Speech Analytics market. The impact is closely studied in terms of production, import, export, and supply.
The report covers the complete competitive landscape of the Worldwide Speech Analytics market with company profiles of key players such as:
ASC Technologies
Avaya
Business Systems
Calabrio
CallMiner
Clarabridge
GemaTech
Genesys
inContact
Interactive Intelligence Group Inc.
New Voice Media
NICE Systems
OnviSource
OPEX Hosting
Verint
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Speech Analytics Market Analysis by Type:
Solution
Service
Speech Analytics Market Analysis by Deployment:
On-premise
Cloud
Speech Analytics Market Analysis by Enterprise Size:
Small &Medium Enterprises (SMEs)
Large Enterprises
Speech Analytics Market Analysis by End-use:
BFSI
Telecom
IT
Retail
Healthcare
Government
Hospitality
Others
Speech Analytics Market Analysis by Geography:
North America (USA, Canada, and Mexico)
Europe (Germany, UK, France, Italy, Russia, Spain, Rest of Europe)
Asia Pacific (China, India, Japan, South Korea, Australia, South-East Asia, Rest of Asia-Pacific)
Latin America (Brazil, Argentina, Peru, Chile, Rest of Latin America)
The Middle East and Africa (Saudi Arabia, UAE, Israel, South Africa, Rest of the Middle East and Africa)
Key questions answered in the report:
What is the expected growth of the Speech Analytics market between 2022 to 2027?
Which application and type segment holds the maximum share in the Global Speech Analytics market?
Which regional Speech Analytics market shows the highest growth CAGR between 2022 to 2027?
What are the opportunities and challenges currently faced by the Speech Analytics market?
Who are the leading market players and what are their Strengths, Weakness, Opportunities, and Threats (SWOT)?
What business strategies are the competitors considering to stay in the Speech Analytics market?
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DecisionDatabases.com is a global business research report provider, enriching decision-makers, and strategists with qualitative statistics. DecisionDatabases.com is proficient in providing syndicated research reports, customized research reports, company profiles, and industry databases across multiple domains. Our expert research analysts have been trained to map client’s research requirements to the correct research resource leading to a distinctive edge over its competitors. We provide intellectual, precise, and meaningful data at a lightning speed.
For more details: DecisionDatabases.com E-Mail: [email protected] Phone: +91 90 28 057900 Web: https://www.decisiondatabases.com/
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Enterprise Feedback Management Market Size 2022 Global Key Findings, Industry Demand, Regional Analysis, Key Players Profiles, Future Prospects and Forecasts to 2027
Enterprise Feedback Management Market: Market Overview
Enterprise feedback management is a software that collects and manages customer feedback, combine data, generate results, and helps to get customer insights of products or services offered by various organizations. Modern enterprise feedback management includes functionalities such as bundling of business feedback from multiple channels and areas including employees, partners and social media etc. Many organizations use survey tools to generate reports and insights that are crucial to successful customer relationship management (CRM) strategy. Enterprise Feedback Management systems are used by many small and midsized businesses in order to gather feedback from conversions, evaluate the combined and standardize customer service solutions. Advanced technology solutions in enterprise feedback management such as real-time speech and text analytics capabilities help organization to take this customer survey tools and technologies to the next level that enables organizations to react to the customer feedback and influence them at crucial points of business.
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Enterprise Feedback Management Market: Market Dynamics
Real-time customer insights on smartphones and other devices and emergence of social media are the driving factors in the enterprise feedback management market. Since customers are insecure about providing private information to different vendors, privacy issues restrains the growth of enterprise feedback management market.
Adoption of multiple channels and innovation, and changing servicing priorities are driving interest and adoption which are expected to create opportunities for enterprise feedback management market, in the coming years.
Global Enterprise Feedback Management Market: Competition Landscape
Few prominent players in Enterprise Feedback Management market include IBM Corporation, Verint Systems Inc., MaritzCX, MirrorWave, Qualtrics, LLC, Ipsos SA, InMoment, Inc., Cvent, Inc., Confirmit, Inc., and Ambivista etc.
Enterprise Feedback Management Market: Regional Outlook
Presently, North America is estimated to hold the largest share in enterprise feedback management market followed by Europe, Asia-Pacific, and MEA regions. North America is expected to contribute to significant growth in the forecast period owing to the adoption of advanced technologies and customer survey tools in enterprise feedback management. Latin America and MEA are projected to contribute significantly over the forecast period.
Discover more about report analysis with figures and data tables, along with the table of contents. Request for TOC- https://www.futuremarketinsights.com/toc/rep-gb-5371
The report covers exhaust analysis on:
Market Segments
Market Dynamics
Market Size
Supply & Demand
Current Trends/Issues/Challenges
Competition & Companies involved
Technology
Value Chain
Regional analysis includes:
North America (U.S., Canada)
Latin America (Mexico. Brazil)
Western Europe (Germany, Italy, France, U.K, Spain)
Eastern Europe (Poland, Russia)
Asia Pacific (China, India, ASEAN, Australia & New Zealand)
Japan
Middle East and Africa (GCC Countries, S. Africa, Northern Africa)
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Content Analytics Market Size, Share & Growth Analysis, 2021–2026
Content Analytics Market 2021-2026 The Global Content Analytics Market involves an ideal combination of primary and secondary research with the help of which the experts’ inferences and calculations are derived. Our reports are revised at regular intervals to be able to give recent information to our clients and help them make efficient business decisions. The information provided in the reports is verified in terms of quality and reliability.
The Major Players Covered in this Report: Adobe Systems, INC(U.S), Clarabridge, INC(U.S), Interactive Intelligence Group, INC(U.S), International Business Machine Corporation (U.S), Nice Systems LTD(Israel), Opentext Corporation (Canada), Oracle Corporation (U.S), SAP SE (Germany), SAS Institute, INC(U.S), Verint Systems (U.S)
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By Deployment , On-Premise , Cloud , By Application, Text Analytics, VideAnalytics, Social Media Analytics, Speech Analytics, Other Applications , By End User Industry, BFSI, Healthcare, Retail & Consumer Goods, IT & Telecom, Manufacturing, Others ,
The report specifically highlights the Content Analytics market share, company profiles, regional outlook, product portfolio, a record of the recent developments, strategic analysis, key players in the market, sales, distribution chain, manufacturing, production, new market entrants as well as existing market players, advertising, brand value, popular products, demand and supply, and other important factors related to the Content Analytics market to help the new entrants understand the market scenario better.
Important factors like strategic developments, government regulations, Content Analytics market analysis, end-users, target audience, distribution network, branding, product portfolio, market share, threats and barriers, growth drivers, latest trends in the industry are also mentioned.
Regional Analysis For Content Analytics Market:
North America (United States, Canada, and Mexico) Europe (Germany, France, UK, Russia, and Italy) Asia-Pacific (China, Japan, Korea, India, and Southeast Asia) South America (Brazil, Argentina, Colombia, etc.) Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, and South Africa)
In this study, the years considered to estimate the market size of the Content Analytics are as follows:
• History Year: 2014-2019 • Base Year: 2019 • Estimated Year: 2020 • Forecast Year 2021 to 2026 The main steps in the investigation process are:
1) The first step in market research is to obtain raw market information from industry experts and direct research analysts using primary and secondary sources.
2) Extracts raw data from these sources to extract valuable insights and analyze them for research purposes.
3) Classify the knowledge gained by qualitative and quantitative data and place it accordingly to make final conclusions.
Key Questions Answered in the Report:
• What is the current scenario of the Global Content Analytics Market? How is the market going to prosper throughout the next 6 years? • What is the impact of COVID-19 on the market? What are the major steps undertaken by the leading players to mitigate the damage caused by COVID-19? • What are the emerging technologies that are going to profit the market? • What are the historical and the current sizes of the Global Content Analytics Market? • Which segments are the fastest growing and the largest in the market? What is their market potential? • What are the driving factors contributing to the market growth during the short, medium, and long term? What are the major challenges and shortcomings that the market is likely to face? How can the market solve the challenges? • What are the lucrative opportunities for the key players in the Content Analytics market? • Which are the key geographies from the investment perspective? • What are the major strategies adopted by the leading players to expand their market shares? • Who are the distributors, traders, and dealers of the Global Content Analytics market? • What are sales, revenue, and price analysis by types and applications of the market? For More Details On this Report: https://straitsresearch.com/report/Content-Analytics-market
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Regardless of whether you're looking at business sectors in the next town or crosswise over continents, we understand the significance of being acquainted with what customers purchase. We overcome the issues of our customers by recognizing and deciphering just the target group, while simultaneously generating leads with the highest precision. We seek to collaborate with our customers to deliver a broad spectrum of results through a blend of market and business research approaches. This approach of using various research and analysis strategies enables us to determine greater insights by eliminating the research costs. Moreover, we're continually developing, not only with regards to where we measure, or who we measure but in how our visions can enable you to drive cost-effective growth.
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Speech Analytics Industry Worth, Trends, Key Vendors Analysis, Company Profiles, Industry Growth, Import & Export, Revenue by Forecast to 2027
Market Analysis
Market Research Future (MRFR) projects the global speech analytics market to reach USD 1.75 billion at a CAGR of 23% from 2016 to 2022 (forecast period).
The process of speech analytics is all about carefully evaluating the vital recorded calls in order to obtain useful customer information with the simple goal of improving communication and future prospective interaction. Several contact centers use the speech analytics market to extract or derive vital information from various client interactions with the firm. The sophisticated technology can readily be identified, such as cost drivers, strength aspects and key flaws with new processes and products, upcoming trend analysis, and support in understanding how the fundamental marketplace identifies different types of offerings.
The advanced need for customer relationship management, an increase in the various levels of competitiveness amongst the several existing players in the speech analytics market, upcoming product development, and several rigorous managements are the primary factors contributing to the spread of the speech analytics market. The speech analytics industry is all about risk management, and expanding requirements for advanced compliance are also contributing significantly to the advanced rate. The growing demand for speech analytics is fueled by the extensive experience and comprehensive understanding of third-party resources for the initial implementation of such cutting-edge solutions. The increased customer interaction via various channels such as speech, social channels, and surveys is a main driving force for the development of the speech analytics market size. The primary impediment to the growth of the speech analytics market is the related increasing expenses, particularly the cost of software licensing.
COVID-19 Impact on the Global Speech Analytics Market
The COVID 19 has had an impact on every country, as well as the speech analytics market share. To counteract the negative impacts, countries have implemented lockdowns that have harmed the speech analytics sector. The pandemic poses several challenges to the industry; it affects people all over the world. A variety of issues, including the risk of continuing manufacturing, the supply chain, distribution, a lack of workforce employees, and significantly reduced development efforts, have predominantly influenced continued demand and supply. People are not as active as they once were. Significant strategic changes are taking place. Because of rising consumer demand, multinational corporations are increasing their investments in the speech analytics sector.
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Market Segmentation
The global speech analytics industry has been segmented into type, deployment type, and end-user.
By type, the global speech analytics market has been segmented into services and solutions.
By deployment type, the global speech analytics market has been segmented into cloud and on-premise.
By end-user, the global speech analytics market has been segmented into BFSI, government, healthcare, retail, and IT.
By organization size, the global speech analytics market has been segmented into large enterprises, small & medium enterprises.
Regional Analysis
Regionally, the global speech analytics industry has been segmented into North America, Europe, Asia Pacific, and the rest of the world.
North America is anticipated to be the biggest market in terms of profit contribution due to the increased adoption of several cloud-based services by way of production systems and by several distribution channels. Furthermore, the Asia Pacific area is expected to develop significantly in the web-scale IT market due to increased investment by major players such as JoyentCloud, Rackspace company, and VMware limited in modernizing cloud-based services in the worldwide region. In addition, there has been an increase in demand for various software-based services in key developing countries. For example, India and China are expected to lead growth in a number of web-scale IT businesses in the Asia Pacific.
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Key Players
VERINT SYSTEMS, INC. (US), GENESYS TELECOMMUNICATION LABORATORIES, INC. (US), CALLMINER, INC. (US), NICE SYSTEMS LTD. (ISRAEL), AVAYA, INC. (US), HP ENTERPRISE (US), CALABRIO, INC. (US), CALABRIDGE, INC. (US), ASPECT SOFTWARE INC. (US), CASTEL COMMUNICATIONS LLC (US)
Summary
The global speech analytics market is set to reach USD 1.75 Billion at an estimated approximate CAGR of 23% from 2016 to 2022 (forecast period). The widespread use of speech analytics by companies to improve customer service can boost the global speech analytics market forward.
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