#ServiceNow Domain Hierarchy

[amberwallace]

The Structure of a ServiceNow Domain Hierarchy

Domain Separation in ServiceNow is a way to separate processes and data in different domains. Trusted Managed Services Providers like Jade Global should customize instances easily. It’s also known as ServiceNow Multitenant Platform Architecture. Explore the structure of a ServiceNow domain hierarchy https://shorturl.at/iulyc

[aelumconsulting]

Domain Separation In ServiceNow

This blog will explain to you the basic concept of domain separation. What is the purpose of domain separation? How it can be configured in the ServiceNow platform based on the business needs? What all modules are present and how domain hierarchy works?

What is ServiceNow Domain separation?

Domain separation is a way to separate data into (and optionally to separate administration by) logically-defined domains. Domain separation is extremely well-suited for Managed Service Providers (MSPs) and global enterprises with unique business requirements in various areas of the world.

Global Companies with unique business requirements for different parts of the world can segment and customize their instances.

Why ServiceNow Domain separation?

ServiceNow Domain separation is best for those customers who:

Need to enforce absolute data segregation between business entities (data separation).

Customize business process definitions and user interfaces for each domain (delegated administration).

Maintain some global processes and global reporting in a single instance.

Separate data between service providers, customers, partners, or sub-organizations.

Have minor or moderate process differences among customers.

ServiceNow Domain separation compared to separate instances

While ServiceNow domain separation provides multi-tenancy support, multi-tenancy is still contained within a single instance. Some global properties, data, and processes are shared across all domains. For example, having the system Remember me on the login page of the system is global and cannot be specified per domain.

If you need complete and total separation of all system properties and do not require global reporting or global processes, then separate instances are the best option.

What can be separated?

In general, the instance has some global properties, data, and processes that are shared across all domains. But since domain separation is a concept of organizing different processes for different departments of an organization, below are a few points that explain what can be separated using domain separation:

Each domain can have its own set of data that other domains cannot see. Tenants can be granted access to other tenant data but can’t query tenant data that they don’t have access to. Users, including the customer accounts that are used for integrations, see only the data in the domains they have permission to access. Customers, agents, and fulfillers see data that pertains to the customers and organizations that they support.

Each domain in a ServiceNow Instance can have unique functions and processes. Creates tenant-specific system policies such as email notifications, business rules, client scripts, UI policy, and UI actions.

Each domain in the instance can have a different user interface. Supports a tenant-specific experience for UI elements such as views, lists, labels, and so on.

Service providers can alter the displayed branding and UI elements to meet individual customer needs.

Domain Hierarchy

Domain hierarchies help to organize multiple domains and define the relationships between them. It also established parent/child relationships between domains.

Below shows a brief about domain hierarchy.

Data Separation Vs Process Separation

Data separation is enforced at the database level through the use of the sys_domain column in tables. To make a customer table domain-separated, add the sys_domain field to the table. When a customer logs n under a domain and pulls up a domain-separated table, the system uses built-in queries to pull data only from that domain.

Process separation is enabled through the use of sys_overrides column. Any table that contains both the sys_domain and sys_overrides field can be configured to have different processes from the parent domain. We can choose to not separate data just processes.

System policies functions can be domain-specific:

Assignment rules

Approval rules

SLA management

Inactivity monitors

Email Notifications

Business Rules

Client Scripts

UI Policies

UI Actions

Forms, lists, Related Lists, and Choice lists can also be domain-specific. Service providers can even customize the branding and user interface elements for a domain.

Controlling Visibility

The domain_contains table allows users of a domain (the ‘containing’ domain) to see data from another domain (the ‘contained’ domain). This applies to data only not processes.

The sys_user_visibilty and sys_user_group_visibilty tables allow specific users or groups to view data for a domain that they couldn’t otherwise access in the hierarchy.

Configure ServiceNow Domain Separation

End-users can raise a support ticket in their instances to get domain separation configured as per their need.

As a developer to set up the Domain Separation, Admin needs to activate the plugin “Domain Support-Domain Extensions Installer” through the developer instance by using the URL – https://developer.servicenow.com/dev.do

Wait for some time to get the plugin activated to your instance.

Once activated, one can see the ‘Domain Admin’ application menu in the Application Navigator.

Make use of the ServiceNow Domain Admin application

Domains Module: –

Through this, the admin can create a new domain as per requirement.

Also, the admin can make changes in the existing domain.

While creating a domain admin should keep in mind that: –

There can be only one primary domain

There can be only one default domain

  Domain Map Module  

Domain Map shows the graphical representation of the domains.

This map shows the Primary, Parent, and Default domains in the hierarchy.

OOTB ServiceNow has provided Top as a primary domain and Default as a default domain.

Let’s have a look at some demo domains under domain hierarchy as below:

How to select a domain?

Enabling the Domain picker through system settings enables the Domain selector by default. Through Domain selector one can select a domain from the list of available Domains.

Important note

Some tables and applications should never be domain-separated. When the domain Separation plugin s activated, the system adds the following tables as non_domain_separatable:

Security Black/White list entities

 ACLs

Dictionary

System Properties

Script Includes

Conclusion

In this blog, we stated a brief idea on what is domain separation, some use cases, and how it can be configured in any instance. Let’s have a summary of what we have seen so far:

A Domain hierarchy is a structure of domains within an instance.

System policy functions can be defined globally or specifically for a particular domain.

Global processes apply to all children.

A caution everyone should consider is to challenge yourself on why you can’t live on a single instance without  domain separation prior to making the  decision to move forward.  If you are close to the baseline and do not have complex needs for your company, domain separation may be the answer for you.

For More Details And Blogs : Aelum Consulting Blogs

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For ServiceNow Implementations and ServiceNow Consulting Visit our website: https://aelumconsulting.com/servicenow/

[servicenowonlinetraining]

ServiceNow Online Training | ServiceNow Training | Hyderabad | India

About The Course :

ServiceNow Online Training is specially been designed by our iAppsoft Solutions especially for the aspirants who are willing work within the ServiceNow platform. During the training session’s students will get to work towards building complete hands-on knowledge of user interface, receive a summary of the database schema, and understand uses for commonly accessed applications. This course will also be making the students to get in touch with advanced features and functionality, such as scripting and application development.

Apart from delivering the Best ServiceNow Online Training we also deliver the Best ServiceNow Training in Hyderabad which is purely classroom based training approach. We also deliver real-time industry concentric & the Best ServiceNow Corporate Training as well to meet with the needs of our corporate clients.

What is ServiceNow?

ServiceNow can be interpreted as an advanced cloud-based IT Service management tool, which has gained huge demand across the sectors of ITSM and IT Governance. Most of the organizations across the globe are working towards integrating ServiceNow into their workforce so as to create a lone structure of record for enterprise IT, reduce the IT operational costs and to improve the effectiveness and efficiency. With the help of ServiceNow it becomes possible to build & develop custom based applications that best fit to the particular organizations business requirements & also as per the customers’ interest.

ServiceNow Online Training here at iAppsoft Solutions include real-time industry based trainers who will be working towards making the students gain comprehensive based real-time knowledge of all the advanced applications of ServiceNow domain.

Pre-Requisites of ServiceNow Online Training:

Well in order to become an expert in the domain of ServiceNow all takes to do is to work towards focusing on the fundamental concepts & taking on hands-on based practical approach towards learning the concepts will help. There are now major pre-requisites for the course.

However by availing prior knowledge of the following concepts will help the students towards retaining maximum knowledge from the concepts that are explained in the ServiceNow Online Training sessions & as well as classroom based ServiceNow Training In Hyderabad.

Module 1

 Core Configuration

Topics: UI Options, Configure Navigation and Search, Manage Lists, Forms and Filters, use the Servicenow Mobile Platform, Client

Scripts, Business Rules, Data Policies, Ui Actions, and Ui Polices, Activate Plugins

Module 2:

User Administration

About Data Services-Introduction Functions-Data Integration & Data Management Data Services Product Evolution (ATL, DI & DQ) Architecture-by Components BO Data Services Tools & its Functions BO Data Services Objects & Object Hierarchy BODS Objects Naming Standards BODS Objects Comparison with SAP BW Objects

Module 3

Manage Data with Tables and Cmdb

Topics: Add New Tables, Add Configuration Item, Add Modules and Applications, Manage Data Tables, Cmdb, Add New Configuration Items

             Enroll Now To Avail Iappsoft Solutions Free Demo Session on ServiceNow Training

[tracey-greene]

World Leading Hedge Funds:

Consulting Development, Database, End User & Collaboration roles.

        Hi All, I have world Leading Hedge Funds that are looking for Consulting Developers, SQL DB Engineers, End User Admins, & Collaboration Engineers ASAP. This is unheard of for there to be this many Contract roles in the Hedge Fund space. 

    Below are the details for each position, ( Consisting of Title, Location, Comp, & Job requirement. Email me for more information: 

            Tracey.Greene@techexeconline.com 

 Abstract on Roles________________________________________________

UI Front End Developer ( Long Term Contract )      

  Rate:         $700/ day c2c

Locations:    (NYC / Stamford, CT)

PRINCIPAL Software Engineer / JAVA            

 Rate:    $1000/ day c2c 

Locations:     (NYC / Stamford, CT)

Windows End User Support Engineer (Junior) 

Rate:   $600/ day c2c   

Locations:     (Greenwich, Ct)

Execution Services Java Developer            

Rate:         $1000/ day c2c 

Locations:    (Stamford, Ct)

Windows End User Support Engineer  ( Junior )  

Rate:         $600/ day c2c    

Locations:    (Greenwich, Ct)

Collaboration Systems Engineer              

Rate:         $800/ day c2c   

Locations:    (NYC,NY)

 FULL Description of Roles__________________________________________________________

  UI Front End Developer ( Long Term Contract )                 

Rate:         $700/ day c2c ( room for more if skilled )

Locations:    ( NYC / Stamford, CT )

Responsibilities:

§  Partner with current UX Developer to execute design

§  Gather technical requirements and propose solutions based on the product needs

§  Work directly with both technology and business groups to define project specifications

§  Help develop technical plan and milestones

§  Scale architecture with modern technologies leveraging cloud infrastructures

§  Write efficient, scalable and testable code

Qualifications:

§  Expert in HTML5, CSS, ReactJS and modern responsive frameworks

§  Enterprise application experience and application integration experience is a must

§  Hands-on programming and debugging skills on NodeJS, Express, Vue.js

§  Hands-on experience with Restful API

§  Design and development of solutions for Non-Functional Requirements (Performance analysis & tuning, Benchmarking/load testing, Security)

§  Experience with Version Control/Git

§  Good experience with JavaScript and modern libraries

§  Strong Interpersonal Skills

  PRINCIPAL Software Engineer / JAVA                             

Rate:         $1000/ day c2c  ( room for more if skilled )

Locations:     ( NYC / Stamford, CT )

Experience: 8+ years of professional software development, including building enterprise web applications

Responsibilities:

§  Serve as Principal Engineer and architect working in partnership with product team to develop and deliver solutions involving integrations with 3rd party systems including graph databases and enterprise search products (ElasticSearch)

§  Ensure that code adheres to strict standards and best practices for accessibility, security, object-oriented practices, quality and performance

§  Model, design, and code REST-based web services, service wrappers, service interfaces, APIs, messaging systems (e.g. via ESB technologies) and other integration patterns as may be required

§  Model and implement solutions for different deployment and continuous integration scenarios, and assist in the development of a build/deploy environment

§  Design databases and data messages exchanged among systems based on evolving standards in the domain

§  Design and build a reusable, expandable and scalable data services platform that will integrate data from various sources and interfaces that include structured and un-structured data sources

§  Produce documentation of standards and guidelines for technical and functional audiences, to include working code examples and interface definitions and templates

§  Demonstrate strong Agile mentality and skills and be capable of and willing to coach and support the team

§  Be a hands on coder 

Qualifications:

§  Minimum eight (8) years experience in software engineering and design

§  Minimum three (3) years experience with back-end data platforms

§  Minimum two (2) years experience as a Technical Lead/architect or equivalent role leading

§  Strong core Java / Python, OOD, Design Patterns, SOA, REST-based web services

§  Experience with the full text search engine such as ElasticSearch

§  Experience working with ETL (loading, pre-processing data, etc)

§  Experience building databases, REST APIs, and querying for results

§  Knowledge of open source technology such as Linux and Apache stacks

§  Hands-on experience with full suite of software lifecycle tools (Confluence, Jira, Stash, Jenkins, Artifactory, etc.) and continuous integration tools (Maven, Jenkins, etc.)

§  Test driven development (TDD) methodology and tools

§  Experience with Big Data technologies such as Cassandra, Hadoop, MapReduce, or SPARK

§  Experience with the full text search engine such as ElasticSearch

§  Demonstrable knowledge of both stream and ETL/Batch data aggregation patterns

§  Strong experience in system integrations leveraging database storage engines, models and access methods (MySQL, SQL Server, Oracle)

§  Experience with Amazon Web Service

§  Strong knowledge of version control and GIT

§  Capable Communicator

                            Execution Services Java Developer                                        

Rate:         $1000/ day c2c  ( room for more if skilled )

Locations:    (   Stamford, Ct   )

What you’ll do 

§  Develop trading software using Java 

§  Develop peripheral applications to integrate internal systems with vendor products 

§  Provide level 2 support for all execution related systems 

§  Generate ad hoc quantitative analysis for traders and senior management level to reflect market events 

§  Ongoing design, development,  and maintenance of existing trading applications and systems 

What’s required 

§  8+ years of design, development and maintenance of new trading applications and systems 

§  Ability to communicate via producing documentation at all levels, client service and technical writing skills, coupled with a strong interest in further developing and integrating Trading systems knowledge with technology skills 

§  Knowledge of and experience in executing all phases of the technology life cycle, based on proven project and testing methodologies 

§  Java is preferred technology (C++, C# or Python are pluses). 

§  Git and Maven (preferred) 

§  SQL development (preferred) 

§  Hands on design and development experience. 

§  B.S./B.A. degrees in Computer Science, or a Master’s degree in Computer Science. MBA or MSc (Finance) a plus.

  Senior SQL SERVER Engineer

Rate:         $800 - $1000/ day c2c  ( if skilled, we can talk comp rate )

2+ year contract

Locations:    (   Greenwich, Ct   )

Overview

We have a great opportunity available for a Senior Database Administrator with our team.  The talented individual will partner and be a collaborative team player in this role.  

Firm is a technology-driven trading firm made up of a close-knit group of quantitative traders and technologists.  For over 20 years we have specialized in automated options, futures, and equities trading. We pride ourselves on our entrepreneurial culture, flat hierarchy, and cross team collaboration.

The Senior DBA will analyze and formalize information needs and build database solutions to support those needs as well as support operational db systems. 

Responsibilities

Establish and maintain     database management systems, standards, guidelines, and quality assurance     for database deliverables including conceptual design, logical database,     capacity planning, external data interface specification, data loading     plan, data maintenance plan and security     policy.

Install, configure, automate, and monitor MySQL server, MS SQL

Participate in decisions     around data warehouse architecture and more specifically data models and database     design.

Provide on-call support for     heavy usage, high traffic databases

Configure, monitor, and     troubleshoot replication

Analyze query performance     and provide solutions

Evaluate new DBMS and     related technologies

Qualifications

The ideal candidate will possess the following: 

5+ years Always On     Experience ( NEEDED )

5+ Years of SQL Server Engineering Experience

3+ Years of Automation using Python or Powershell

5+ years RDBMS DBA     experience with 3 years of which are in supporting live and development     environments

Knowledge of Python  or     Powershell ( for Automation )

Demonstrable experience in physical     and logical DB design

Experience with Shell     scripting and DAO

Must be legally authorized to work in the US

 Windows End User Support Engineer  ( Senior )

Rate:         $750 - $800/ day c2c  ( if skilled, we can talk comp rate )

2+ year contract

Locations:    (   Greenwich, Ct   )

Job Description

·         Seeking a Desktop Support engineer for my Hedge Fund Client in NYC

Qualifications:

·         Ability to work autonomously yet integrate appropriately with the team

·         Highly organized, efficient, and able to work to tight deadlines in a high-pressure environment

·         Excellent planning, organizational, implementation, and follow-up skills required

·         Highly analytical with excellent problem-solving ability

·         Experience providing end user support services, VIP services as needed (Mostly Level 3 escalations)

·         Must be coming out of financial services industry

Technical Requirements:

·         Extensive experience with Microsoft Windows and Office platforms

·         Office 365 Administration

·         Group Policy Management

·         VDI Experience (AWS workspaces preferred)

·         PowerShell/Scripting/Automation

·         SCCM/Intune/Kaseya (or similar product) administration, engineering, architecture and design

·         Experience with Image design, deployment, analysis and troubleshooting

Preferred:

·         AWS certification

·         AWS WAM experience

·         Dev Ops experience

·         Proven experience with end-user support automation

·         Proven experience with Experience monitoring tools (Liquidware Stratusphere)

·         ServiceNow experience

·         Degree in a Computer Science, Engineering or equivalent experience

·         MCSE Certification

·         Additional technical certifications desirable

  Windows End User Support Engineer  ( Junior )

Rate:         $600/ day c2c  ( if skilled, we can talk comp rate )

2+ year contract

Locations:    (   Greenwich, Ct   )

Job Description

·         Seeking a Desktop Support engineer for my Hedge Fund Client in NYC

Qualifications:

·         Ability to work autonomously yet integrate appropriately with the team

·         Highly organized, efficient, and able to work to tight deadlines in a high-pressure environment

·         Excellent planning, organizational, implementation, and follow-up skills required

·         Highly analytical with excellent problem-solving ability

·         Experience providing end user support services, VIP services as needed (Mostly Level 3 escalations)

·         Must be coming out of financial services industry

Technical Requirements:

·         Extensive experience with Microsoft Windows and Office platforms

·         Office 365 Administration

·         Group Policy Management

·         VDI Experience (AWS workspaces preferred)

·         PowerShell/Scripting/Automation

·         SCCM/Intune/Kaseya (or similar product) administration, engineering, architecture and design

·         Experience with Image design, deployment, analysis and troubleshooting

Preferred:

·         AWS certification

·         AWS WAM experience

·         Dev Ops experience

·         Proven experience with end-user support automation

·         Proven experience with Experience monitoring tools (Liquidware Stratusphere)

·         ServiceNow experience

·         Degree in a Computer Science, Engineering or equivalent experience

·         MCSE Certification

·         Additional technical certifications desirable

Collaboration Systems Engineer

Rate:         $800/ day c2c   

Locations:    (   NYC, NY   )

 Principal Responsibilities

•               Assumes subject matter expert (SME) responsibility for applications and infrastructure.

•               Ensures that infrastructure designs and technologies are in compliance with corporate strategy, principles and standards, and

industry best practices.

•               Continually evaluates infrastructure effectiveness, develops technical direction, and upgrade initiatives.

•               Develops tactical (short-term) and strategic (long-term) technical solutions that will address business and IT requirements.

•               Implements and maintains systems and technologies (edge systems, message hygiene, and data encryption) to protect data

availability, message confidentiality and integrity.

•               Reviews and documents existing infrastructure and operating procedures, including developing engineering diagrams, operations

manuals, and run books.

•               Identifies and evaluates new products and solutions that will augment the existing infrastructure, improve reliability and security, and

increase user experience.

•               Develops, documents and implements engineering processes to test and implement updates, and patches. Reviews internal

security vulnerability reports for action.

•               Analyzes system health, capacity and performance. Recommends platform improvements where applicable, identifies and raises

risks, and provides metrics and reporting.

•               Contributes to the design, development, and execution of system lifecycle from inception through deprecation.

•               Operates with moderate supervision in routine matters, develops and monitors work plan/task lists for medium scale assignments that would be part of a larger project plan, and exercises independent judgment in problem resolution.

•               Provides 24/7/365 operations support for business critical systems as part of the global IT team.

•               Communicates with all levels within the CI organization as well as supporting the Business.  

Qualifications/Skills Required

•               Minimum five years operations and engineering experience with conferencing and audio-visual technology

•               Experience with conferencing and collaboration services (WebEx, Microsoft Teams, Skype, Bluejeans, Zoom, etc.) in on-premises, cloud-based, and hybrid modes

•               Experience with room-based video and audio systems, including Cisco Telepresence, Microsoft Surface Hub, Polycom, Crestron, AMX            

•               Experience with desktop and mobile conferencing solutions, including in VDI environments

•               Familiarity with wireless content sharing solutions, room audio microphones and mixers, digital whiteboards, and room integration

•               Experience reviewing, recommending, and certifying voice and video endpoints, as well as peripherals such as headsets, webcams and speakerphones

•               Experience implementing and managing high performance, high availability, backup and recovery, and business continuity/disaster recovery solutions

•               Broad knowledge of network design, virtualization (VMware, Citrix, Microsoft), storage (SAN, NAS, Local Storage), routing/switching/firewalls, load balancing, and monitoring (SCOM, SolarWinds)

•               Expertise in Windows and Unix system administration and support

•               Experience with developing and successfully implementing architected designs and engineering processes that meet the business requirements and leverage industry best practices/standards

•               BS in Computer Science or related field, or equivalent experience